Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

Job Role: - CSP Sales Account Executive for Channel Services platform

Job Summary:

The Executive Sales in Banking Teller and Core Banking Solutions is responsible for providing expertise and support during the Sales Process. This role focuses on understanding the requirements of banking institutions, particularly in the teller operations and core banking domains, and effectively communicating how the proposed solutions can meet their specific needs. The specialist will collaborate closely with the technical team, product managers, and customers to deliver compelling demonstrations, presentations, and technical consultation to drive successful sales outcomes.

Key Responsibilities:

1. Solution Understanding: Gain in-depth knowledge of banking teller operations and core banking solutions, including their functionality, integration capabilities, and technical requirements.

2. Sales Responsibility: Collaborate with the technical team to identify customer requirements, tailor product demonstrations, and presentations to highlight the value proposition of the solutions for banking institutions.

3. Consultative Selling: Engage with potential customers to understand their pain points, challenges, and objectives, and provide expert guidance on how the proposed solutions can address their specific needs effectively.

4. Product Demonstrations: Develop and deliver compelling demonstrations of the banking teller and core banking solutions, highlighting their features, benefits, and how they align with the customer's requirements.

5. Sales Expertise: Serve as the go-to person for the client between technical queries and concerns related to the banking teller and core banking solutions, both internally and externally. Provide accurate and timely responses to inquiries, addressing customer challenges or limitations effectively.

6. Solution Customization: Collaborate with product managers and development teams to identify customization requirements and ensure that proposed solutions align with customer expectations.

7. Proposal Development: Assist in creating detailed proposals, including technical specifications, implementation timelines, and cost estimates, to support the sales process and win new business.

8. Competitive Analysis: Stay informed about the competitive landscape, industry trends, and emerging technologies in the banking domain, providing insights to the sales team and contributing to the development of strategic sales plans.

9. Relationship Building: Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams, fostering trust and confidence in the solutions and the organization's capabilities.

10. Market Intelligence: Continuously monitor market dynamics, customer feedback, and industry regulations to identify opportunities for product enhancements or new offerings.

Qualifications and Skills:

- Bachelor's degree in computer science, information technology, or a related field desirable. A master's degree is a plus.

- Solid understanding of banking operations, specifically teller processes and core banking systems.

- Proven experience in Sales, solution consulting, or a similar customer-facing role in the banking or financial services industry.

- Familiarity with core banking solutions, teller systems, and related technologies such as APIs, data integration, and security.

- Strong presentation, communication, and people skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

- Excellent problem-solving abilities and the capacity to understand customer requirements and propose suitable solutions.

- Initiative-taking, proactive, and able to work effectively in a fast-paced, dynamic environment.

- Demonstrated ability to collaborate with cross-functional teams and manage multiple priorities simultaneously.

- Up-to-date knowledge of industry trends, competitive offerings, and regulatory requirements in the banking sector.

Note: This job role description is a general outline and may vary depending on the organization's specific requirements and the scope of the role.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.