Company Overview:
Zocks is an AI platform transforming how financial advisors work. Starting in the US financial services market, we're building technology that supports advisors across their entire workflow - from sales and meeting preparation to note-taking, follow-ups, scheduling, email, document intelligence, reporting, and integrations with the systems they use every day.
Our goal is to take repetitive, manual work out of the advisor-client relationship and turn conversations, documents, and data into actions automatically. As our platform expands across more workflows, customers, and use cases, we're solving increasingly complex challenges around AI, real-time systems, data, security, integrations, and scale.
Zocks is headquartered in San Francisco, while our entire R&D organization - Engineering, Product, Design, Data, and Infrastructure - is based in Budapest. This means our Budapest teams don't just execute on a product built elsewhere: they're directly responsible for shaping the product, technology, and how we build them as we grow.
Location: Budapest, XI., Science Park (On-site Monday to Thursday, Remote on Fridays)
Why we're hiring for this role
As Zocks continues to scale, we're looking for a highly experienced Senior IT Infrastructure Engineer to take ownership of our internal IT infrastructure, security posture, and end-user computing environment.
This is not a traditional IT support role. We're looking for someone who enjoys designing, building, and continuously improving modern IT systems while remaining deeply hands-on. You'll define standards, automate wherever possible, and ensure our infrastructure is secure, scalable, and reliable as we grow.
While you'll spend much of your time improving our infrastructure and processes, you'll also serve as the senior technical owner for complex IT issues. We believe great infrastructure engineers don't just build reliable systems—they stay close enough to day-to-day operations to continuously improve them.
What You'll Own
Infrastructure & Build Processes
Design, build, and continuously improve Zocks' internal IT infrastructure
Standardize and automate provisioning, onboarding, and device lifecycle management
Build scalable IT processes that reduce manual operational work
Evaluate and implement modern infrastructure tools and best practices
Drive continuous improvements across internal IT operations
Identity & Access Management
Own the complete user lifecycle across internal systems
Design and maintain secure SSO and identity management solutions
Implement role-based access control (RBAC) and least-privilege principles
Continuously review and improve access governance and security
Endpoint Management
Own MacBook and Windows device management using modern MDM platforms
Build secure baseline configurations and automated deployment workflows
Define compliance policies and endpoint hardening standards
Manage the hardware lifecycle from procurement through retirement
Network Infrastructure
Design, maintain, and optimize secure office networking
Monitor performance, reliability, and availability
Troubleshoot complex networking and connectivity issues
Continuously improve network architecture and resilience
Security & Compliance
Drive a security-first approach across our internal infrastructure
Continuously improve endpoint, identity, and network security
Own vulnerability management, patching, backups, and disaster recovery
Monitor security events and proactively reduce operational risk
Support internal and external compliance initiatives and security best practices
Google Workspace & Collaboration
Own Google Workspace administration and security configuration
Manage users, groups, permissions, and collaboration tools
Improve automation and integrations across our internal platforms
IT Operations & Support
Act as the senior technical escalation point for complex IT issues
Resolve infrastructure, endpoint, identity, and networking challenges when needed
Identify recurring issues and eliminate them through automation and process improvements
Continuously improve the employee IT experience rather than simply resolving tickets
Vendor & Technology Management
Manage relationships with US-based IT vendors and service providers
Evaluate new technologies and recommend improvements
Coordinate procurement, renewals, and technical escalations
Documentation & Technical Leadership
Build and maintain high-quality technical documentation
Define operational standards and IT best practices
Share knowledge and raise the technical maturity of our internal IT environment
Requirements
5+ years of experience managing modern IT infrastructure
Strong hands-on experience administering both macOS and Windows environments
Experience with Identity & Access Management, SSO, and Zero Trust principles
Strong experience with Google Workspace administration
Experience with endpoint management platforms such as Jamf and/or Microsoft Intune
Solid networking knowledge and strong troubleshooting skills
Strong understanding of endpoint security, hardening, vulnerability management, and patch management
Experience designing scalable IT processes and automating operational workflows
Comfortable balancing strategic infrastructure work with hands-on operational support
Strong ownership mindset with exceptional attention to detail
Fluent English and Hungarian
Nice to Have
Experience in a startup or high-growth technology company
Experience with scripting and automation (Bash, PowerShell, Python, Terraform, or similar)
Experience with cloud identity platforms such as Okta or Microsoft Entra ID
Familiarity with security frameworks such as ISO 27001 or SOC 2
Interest in AI and emerging technologies
What we offer on top of our competitive base salary:
-Premium Health Insurance
-SZÉP-card
-Your lunch is on us when you are in the office
-L&D contribution
-AYCM package
-Employee equity program-Budapest pass (BKK)
-Home office support
-Loyalty program: extra PTO
-Fully stacked office snacks
Location: Budapest, XI. (On-site Monday to Thursday, Remote on Fridays)
We are an equal opportunity employer and never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. At Zocks, we value diversity and believe that it enhances our creativity, innovation, and overall success. We encourage all qualified individuals to apply.
