This position uses import/export regulations to classify products and determines eligibility for various regulatory programs involved in international imports and exports. This position serves as a liaison between UPS and government entities, resolving issues related to customs declarations, shipping restrictions, and tax payments. 

Job Type: Full-Time / Permanent / Remote 

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)   

Shift Hours: 8.30 AM to 5.00 PM (must be able to work a minimum of 40 hrs. per week)   

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)   

Work Location: Based in Canada

Hourly Wage: $23.04 per hour

Key Responsibilities and Duties    

• Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources. 

• Engages in Country of Origin verification projects, contact suppliers to obtain correct Country of Origin for customers' products. 

• Manages and organizes product databases and classification information in Excel and Access. 

• Enters product classifications and substantiation into proprietary operating system. 

• Communicates proactively with customers including educating customers on regulatory procedures. 

 
Requirements 

• Proficiency in French and English (written and spoken) – Required (regular interactions with clients outside Quebec – 50%)   

• Advanced computer skills: Microsoft Office (Excel) 

• Minimum 5 years of experience in customs operations - Required

• Customs Specialist (CCS) certification - Required

• Strong knowledge of US Customs and Border Protection Regulations 

• Previous International Trade, Logistics or Freight Forwarding experience - Preferred 

• Previous experience with classification and/or FTA determination - Preferred 

• Bachelor's degree or International equivalent - Preferred  

• Problem-solving and multitasking skills 

• Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills.

Compensation and Benefits  

• Vision, health, and dental benefits after three months of service.  

• Overtime.  

• Weekly Pay/ Direct Deposit- Every Friday.  

• Immediate access to UPS ‘Employee Discounts’ upon hiring.  

• Paid training.  

• Pension Plan.  

• Free Onsite Parking.  

• Opportunity for advancement within a Fortune 50 Company.  

Expenses/Working Conditions 

• Adhere to the company’s Appearance Guidelines.  ​