Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care.   

It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community.

Benefits Eligible

Work Shift

Department

Qualifications

License /Certification

Required: Current CA RN license Kaweah Health approved crisis intervention training within 60 days of hire/transfer.

Education

Required: Bachelor's Degree in business administration, nursing or equivalent combination of education/related experience

Experience

Required: Three to five years of operational supervisory experience in healthcare.

Preferred: Supervisory experience in outpatient clinics (i.e. rural health clinics or federally qualified health centers), demonstrating the ability to lead and manage complex outpatient operations successfully.

Knowledge/Skills/Abilities

Demonstrates ability to simultaneously work with and organize key stakeholders across multiple departments.

Exhibits the ability to organize work assignments and follow through with accuracy.

Exercises good judgment, demonstrates initiative, emotional stability, tact and poise.

Demonstrates proficiency in the use of technology and software.

Ability to manage multiple projects and deadlines.

Ability to manage competing objectives in an ambiguous, fast-moving environment to achieve results.

Ability to lead efficient meetings and obtain desired outcomes.

Displays a professional work style with high level of problem solving skills.

Strong leadership skills.

Possesses strong confidence in abilities.

Ability to keep project team members motivated.

High degree of knowledge of process development and process improvement.

Applies critical thinking to generate and assess alternative solutions and conclusions and to anticipate needs and problems in advance.

Strong attention to detail and accuracy.

Communicates complex information clearly using verbal, written, and visual tools.

Knowledge of regulatory requirement of outpatient operations; Joint Commission, HRSA, CMS, CDPH, etc.


Job Responsibilities

Responsible for effective management of day-to-day clinical operations for each assigned clinics/service line in a manner that supports high quality services and satisfaction.

Reviews clinic systems, concerns, and operational/clinical goals with physicians for all assigned clinics/service lines.

Participates as a core member of the outpatient clinic leadership team to strengthen organizational capacity: promotes the outpatient network’s goals and philosophies to staff; participates in management committees; and actively cooperates with others in support of the assigned clinic’s goals.

Plans, budgets, organizes and manages the department’s data/financial goals to accomplish operational and strategic objectives. Analyzes and interprets complex data sets and reports, i.e., variance analysis, financial/quality, population specific reports.

Participates in the creation of a work environment and culture that facilitates personal growth and well-being for all and fosters a harmonious working environment in which high quality, cost effective patient care, and customer services are consistently provided.

Performs personnel management functions including hiring, training, mentoring, performance reviews (PFPs), and counseling/disciplines.

Responsible for effectively handling patient complaints, patient problem solving, patient intervention, patient service recovery.

Conducts regular agenda driven monthly meetings with staff and providers to address issues, concerns, and to communicate mission of organization.

Focuses on quality improvement, utilization and reducing medical costs while incorporating the skills of provider partners whenever possible.

Responsible for establishing and updating written policies and procedures for clinics.

Supports quality program and contractual requirements while maintaining compliance with regulatory and accreditation requirements.

Acts as the clinical expert and is the resource person for Joint Commission.

Follows through with applications of new programs for expanded clinical services.

Addendum (essential for specific dept)

Additional

Responsible for "out-reach" and coordination of services with outside agencies and community resources as they pertain to clinic services.

Demonstrates the knowledge and skills necessary to provide care and services appropriate to the population served on the assigned unit or work area. Knowledgeable of growth and development for all patient/family cultural, linguistic, spiritual, gender, and age specific needs. Able to effectively communicate and care for patient and family as reflected in the Plan for Provision of Care.

Pay Range

If you want to use your talents alongside people who face each day with courage and purpose, in an environment that empowers you to do your absolute best, this is where you belong.