Role Purpose

The Revenue & Commerce Manager is responsible for maximizing revenue, occupancy, ADR, RevPAR, and overall commercial performance across the hospitality portfolio. This role combines Revenue Management, E-Commerce, Distribution, OTA Management, Commercial Analytics, and Digital Sales, ensuring that every property is positioned and priced correctly across direct and third-party channels.

Key Responsibilities:

• Develop and execute revenue strategies for all hospitality properties.
• Manage daily pricing, availability, restrictions, minimum stays, and inventory.
• Monitor occupancy, ADR, RevPAR, booking pace, pickup, lead time, cancellations, and length of stay.
• Prepare short-, medium-, and long-term revenue forecasts.
• Develop annual revenue budgets in coordination with Hospitality and Finance.
• Conduct competitor and market analysis, including rate-shopping and demand trends.
• Manage OTA performance across platforms such as Booking.com, Expedia, Airbnb and other relevant channels.
• Optimize property listings, content, photography, descriptions, room/suite categories and promotions across digital channels.
• Manage channel mix and reduce unnecessary reliance on high-commission channels.
• Develop strategies to increase direct bookings and improve cost of acquisition.
• Maintain rate parity and accurate inventory across all distribution channels.
• Manage and optimize PMS, channel manager, booking engine and revenue-management systems from a commercial perspective.
• Create promotional strategies for low-demand periods and maximize pricing during compression/high-demand dates.
• Work closely with Sales & Marketing on campaigns, packages and target segments.
• Analyze corporate, leisure, OTA, direct and other business segments.
• Produce weekly and monthly commercial performance reports.
• Identify underperforming properties, channels and room/suite categories and develop corrective actions.
• Support the commercial evaluation and onboarding of new hospitality properties.
• Monitor guest booking behavior and use data to improve conversion and revenue.
• Ensure commercial strategies are aligned with each property’s positioning and guest experience.

Requirements

• Bachelor’s degree in Hospitality Management, Business, Marketing, Finance, Tourism, or a related field.
• Minimum 5 years of hospitality experience.
• Strong background in hotel revenue management and/or commercial management.
• Hands-on experience with PMS, Channel Managers, Booking Engines and OTA extranets.
• Experience managing platforms such as Booking.com, Expedia and Airbnb.
• Strong understanding of hotel distribution and rate structures.
• Advanced Excel/Google Sheets and commercial reporting capabilities.
• Strong analytical and forecasting skills.
• Ability to interpret P&L and property-level financial performance.
• Understanding of digital marketing, conversion and customer acquisition costs.
• Experience with revenue-management systems is highly preferred.