VR Gaming Shop – Job Description

Location:
- Kallang Wave Mall, Singapore

Working Days and Hours:
- 6-day work week (rest day falls on a weekday)
- Retail working hours: 11am to 10pm
- May leave at 9pm if there are no bookings

Benefits:
- 5-20% performance-related pay (PRP) per month
- 2% medical pay per month
- Annual salary increase

Job Scope:
- Test and become familiar with all VR games offered
- Guide and explain VR game experience rules and procedures to customers
- Oversee operation of the VR game station and perform technical troubleshooting (e.g., PC, VR system, VR games)
- Maintain and repair VR equipment (training provided)
- Answer customer questions, provide appropriate service packages, and manage bookings
- Attend to all customers and close sales
- Perform other operational tasks such as cashiering, cleaning, and disinfecting
- Carry out duties and obligations as designated by the company, consistent with the job title
- Work independently
- Demonstrate self-motivation and initiative to achieve set targets

Job Requirements:
- Passion for VR games
- Basic PC skills
- Diligent and outgoing personality
- Customer service oriented with good communication skills
- Good team player who is driven, proactive, and has a positive attitude
- Comfortable working in a dynamic environment
- Experience in the service or retail industry is an advantage