JOB REQUISITION

LOCATION

JOB DESCRIPTION

Job Summary

Robert Half is seeking a Receptionist II, who administers front desk responsibilities, including but not limited to, answering and directing incoming phone calls, greeting candidates and clients, directing visitors to the appropriate person within the office. May be required to assist with mailings, data entry and other administrative office duties.

Specific Responsibilities:

• Greet candidates/clients/visitors arriving in office and direct to the appropriate person.
• Provide all applicable forms needed for completion to candidates and coordinate testing.
• Review and submit Form I-9 and appropriate documentation per the Corporate Audit Compliance Guidelines.
• Use existing rules and procedure to guide actions and address issues in a timely way.
• Relate to people in an open, friendly and accepting manner.
• Involve others as appropriate when issues affect them.
• Welcome and acknowledge the ideas and input of others.
• Remain positive and respectful even in difficult situations.
• Answer all incoming calls and directs calls to the appropriate person. Check branch divisional voicemails and deliver to the appropriate person.
• Listen carefully to others and communicate clearly and concisely.
• Write with accuracy, simplicity and completeness. Keep others informed.
• Adapt to various changes and requests from clients, candidates and internal staff.
• As required, assist with courtesy reminder calls for the following day's appointments, mailings, data entry and other administrative duties determined by the Branch, Region or District.
• Deal constructively with mistakes and setbacks. Accept and use feedback, without becoming defensive.
• Seek opportunities to acquire new knowledge and skills.
• Provide answers as appropriate to customers and internal staff.
• Asks questions to accurately identify customer needs and follows up to ensure problems are solved. Meets or exceeds customer service needs and reports barriers.
• Opens branch office each business day. Ensures front office is neat and presentable.
• Demonstrates reliable attendance and arrives on time.

Qualifications:

• High School Diploma or equivalent.
• 2+ years experience handling heavy phone traffic (multiple phone line systems) in a highly professional formal office environment with public contact.
• Knowledge of Microsoft Office products required.
• Working knowledge of database entry and reporting preferred.

The typical pay rate for this position is $18/hour to $21/hour. The rate is negotiable depending upon experience and location.

Top Reasons to Work for Robert Half:

• EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.

• PERFORMANCE = REWARD – Benefits are available to contract/temporary professionals, including medical, vision, and dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• UPWARD MOBILITY – With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.

• TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed.

• RESPECTED WORLDWIDE – Robert Half has appeared on FORTUNE magazine’s list of “Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.

• OUTSTANDING CORPORATE RESPONSIBILITY – We believe in an “Ethics First” philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half’s Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [email protected] or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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