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Quality Engineer / Senior Quality Engineer

The opportunity:

The Quality Engineer is responsible for developing, implementing, and improving quality assurance sys-tems, process controls, and product quality standards. The role works closely with production, engineering, suppliers, and customers to drive preventive actions, reduce quality issues, improve process capability, and ensure compliance with applicable quality management systems and customer requirements.

How you’ll make an impact:

Quality Assurance & Process Improvement

• Develop, implement, and maintain quality control plans, inspection standards, and quality procedures.
• Monitor manufacturing processes to ensure compliance with product and process requirements.
• Analyze process performance and quality data to identify improvement opportunities.
• Lead quality improvement aimed at reducing defects, scrap, rework, and customer complaints.  
• Support implementation of Lean Manufacturing, Six Sigma, and continuous improvement initiatives.

Problem Solving & Corrective Actions

• Lead investigations of internal quality issues, supplier defects, and customer complaints.
• Conduct root cause analysis using quality tools such as 8D, 5 Why, Fishbone Diagram, and Pareto Analysis.
• Develop, implement, and verify corrective and preventive actions (CAPA).
• Monitor effectiveness of corrective actions and ensure timely closure of quality issues.
• Facilitate cross-functional problem-solving activities.

Process Validation & Product Quality

• Support new product introduction (NPI) and process qualification activities.
• Participate in PFMEA, Control Plan, Process Flow Diagram, and risk assessment development.
• Verify process capability and product conformity through statistical analysis and validation activities.
• Support first article inspections (FAI), process audits, and capability studies.
• Ensure product and process changes follow change management requirements.

Customer & Supplier Quality Management

• Act as a quality interface between customers and internal departments.
• Support customer audits, customer complaint investigations, and quality reviews.
• Monitor supplier quality performance and participate in supplier development activities.
• Review supplier corrective action reports and verify effectiveness.
• Ensure customer-specific quality requirements are properly implemented.

Quality System & Compliance

• Maintain compliance with Quality Management System (QMS) requirements such as ISO 9001, ISO 14001, ISO45001, or applicable industry standards.
• Participate in internal, external, and customer audits.
• Support management of nonconformance reports (NCR), deviations, and concession requests.
• Ensure quality records and documentation are maintained accurately and effectively.
• Support management review and quality performance reporting activities.

Data Analysis & Reporting

• Collect and analyze quality metrics including PPM, defect rates, yield, scrap, and customer com-plaints.
• Generate regular quality performance reports and dashboards.
• Utilize statistical tools and methodologies for process monitoring and improvement.
• Recommend actions based on trend analysis and quality performance indicators.

Training & Team Support

• Provide quality-related training and guidance to production and support teams.
• Promote quality awareness and a culture of continuous improvement.
• Support operators and inspectors in understanding quality requirements and standards.
• Participate in cross-functional projects and improvement teams.

HSE Responsibilities

• Comply with the company's Health, Safety, and Environment (HSE) policies, regulations, and stand-ards.
• Identify and promptly report hazards, abnormal conditions, and near-miss incidents.
• Participate in HSE training programs and improvement activities.
• Correctly use personal protective equipment (PPE) and follow safe work procedures.
• Support the organization's safety culture and environmental sustainability initiatives.Your background

Your background:

• 3-5 years of experience in Quality Engineering, Manufacturing Quality, Supplier Quality, or a related role.
• Experience in manufacturing environments.
• Experience with customer complaint management and corrective action processes.
• Strong knowledge of Quality Management Systems (ISO 9001, IATF 16949, ISO 14001, etc.).
• Understanding of quality tools including: 8D, 5 Why Analysis, Fishbone Diagram, FMEA, Control Plan, SPC, MSA, APQP, PPAP
• Ability to read engineering drawings, specifications, and technical standards.
• Knowledge of statistical analysis and process capability studies.

More about us:

We offer, at Hitachi Energy Thailand, we offer a suite of employee benefits to complement our pay offering, supporting employees’ financial, physical and mental wellbeing:  

• 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee’s performance result and Business performance).  
• 10 days annual leave (Service year 0-5), 15 days annual leave (Service year 6-10), flexible working policy, Flexibility working time.
• Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%). 
• Growth possibility: Learning and development platform, career movement opportunity within organization. 
• Possibility to gain experience in international environment. 

Please be advised that the benefits provided may differ depending on the employee’s country of hire.

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Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.