The Project Manager operates at the center of Edge Operations, serving as the primary intake point for emergent issues, strategic opportunities, and cross-functional project work. This role leads both emergent and enduring projects that drive operational efficiency, automation, AI integration, and tooling innovation across the organization. The Project Manager brings together multi-disciplinary teams to rapidly iterate on solutions—whether addressing known problems, conducting root-cause analysis, or managing crises in real time. This individual is a proactive change agent who filters through competing priorities to focus the organization on the highest-impact work.

Scope & Impact

• Operates at the organizational nexus where issues, opportunities, and crises are identified, triaged, and assigned
• Leads projects of varying complexity—from rapid-response crisis work to long-term strategic initiatives
• Drives measurable efficiency gains through automation, AI integration, and process optimization
• Influences cross-functional teams and external stakeholders without direct authority
• Applies data-driven insights to inform decisions, shape priorities, and demonstrate impact
• Works with minimal direction; exercises independent judgment on ambiguous and high-stakes issues

Roles & Responsibilities

Project & Program Leadership

• Lead emergent and enduring projects end-to-end—from intake and scoping through execution, delivery, and retrospective
• Serve as the organizational intake point: receive, assess, prioritize, and route issues and opportunities to the appropriate teams
• Drive rapid iteration cycles, bringing together cross-functional teams to solve problems quickly and effectively
• Own the full project lifecycle including planning, execution, risk management, stakeholder communication, and closeout
• Balance a diverse portfolio of concurrent projects across multiple domains and disciplines

Operational Excellence & Change Management

• Identify and execute on opportunities to improve processes, eliminate waste, and increase operational velocity
• Champion and drive adoption of automation, AI-powered solutions, and tooling enhancements across the organization
• Effect meaningful organizational change by building consensus, influencing stakeholders, and delivering results
• Develop and maintain standard operating procedures, playbooks, and documentation that scale with the team

Crisis Response & Root Cause Analysis

• Lead cross-functional response efforts during operational crises, ensuring rapid triage, coordination, and resolution
• Conduct thorough root-cause analysis and drive corrective actions to prevent recurrence
• Maintain composure and clarity under pressure, guiding teams through ambiguity to resolution

Stakeholder Engagement & Communication

• Partner effectively with internal teams and external stakeholders (vendors, partners, cross-org collaborators)
• Communicate complex information clearly and concisely—both verbally and in writing—to audiences ranging from individual contributors to senior leadership
• Provide regular, structured status updates, executive summaries, and impact reports
• Facilitate cross-functional meetings, workshops, and working sessions that drive decisions and outcomes

Data Analytics & Insight-Driven Decision Making

• Leverage data analytics to identify trends, measure impact, and surface actionable insights
• Build and maintain dashboards, KPIs, and metrics frameworks to track project health and organizational performance
• Translate data into compelling narratives that influence priorities, resource allocation, and strategy

Tooling, AI & Automation

• Maintain deep familiarity with Client internal tools, systems, and platforms .Evaluate, pilot, and scale AI-powered tools and automation to reduce toil and improve outcomes
• Stay current on emerging technologies and proactively identify opportunities for integration

Required Qualifications

• Bachelor's degree (B.S./B.A.) or equivalent combination of education and experience
• 5–8 years of program management, project management, or operational leadership experience
• Demonstrated ability to lead cross-functional projects in fast-paced, ambiguous environments
• Strong proficiency with project management tools and methodologies (Agile, Scrum, Waterfall, or hybrid)
• Exceptional written and verbal communication skills; able to articulate complex ideas clearly to diverse audiences
• Proven ability to prioritize effectively—filtering signal from noise to focus on the most impactful work
• Deep comfort with data analytics: able to query, interpret, and act on data to drive decisions
• Track record of driving automation, process improvement, or AI integration initiatives
• Self-starter who is proactive, organized, and disciplined in managing competing priorities
• Demonstrated flexibility and adaptability in response to shifting conditions, environments, and organizational needs
• Strong interpersonal skills; builds trust and collaborates effectively across teams and with external partners
• Ability to effect change in complex organizations through influence, not just authority

Preferred Qualifications

• Familiarity with network infrastructure, data center operations, or edge computing environments
• PMP, PgMP, CSM, or equivalent project/program management certifications
• Experience with AI/ML tools, prompt engineering, or automation frameworks
• Change management certification or equivalent experience (e.g., Prosci, ADKAR)
• Background in multi-disciplinary environments (engineering, operations, vendor management, finance)

Physical Demand & Work Environment

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law