Sobre esta vaga de Program Manager na Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Program Manager MGHIHPThis position is in person with most days required to be worked on-campus every week. In general weekly remote days are allowed except for when program scheduling necessitates more presence on campus as well as outside of regular hours (ex. Student open houses and orientation, commencement, on-site trainings, etc).
SUMMARY OF MAJOR RESPONSIBILITIES
1. Assist with managing and administering the program budget for the Department of Physician Assistant Studies.
2. Supports the Chair & Program Director in managing, administering and coordinating the operations of the Department of Physician Assistant Studies.
3. Responsible for coordinating day-to-day administrative and operations work of Program Coordinator. Supervise graduate assistants, if applicable.
4. Coordinates departmental events.
5. Serves as program liaison to all other programs, departments, and external contacts.
6. Serves as the Co-Chair of the Admissions Committee.
7. Serves as a member of the PA Program Assessment Committee tasked with the collection and maintenance of program self-assessment data as it relates to program outcomes.
Qualifications
Education
Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Program Management Experience 2-3 years required
Knowledge, Skills and Abilities
- Strong leadership and project management skills, with the ability to effectively coordinate and delegate tasks, manage timelines, and drive results.
- Excellent interpersonal and communication skills, with the ability to engage and collaborate with medical professionals, faculty, and staff at all levels.
Additional Job Details (if applicable)
Mass General Brigham University of Health Professions
Budgetary (30%):
Assist with developing and maintaining program budget systems (personnel and operating) and monitors finances within allocated resources. Ensure accurate classification of budget items. Maintains systems for preparation and distribution of payments for term lecturers, lab instructors, guest lecturers, and extra service pay for faculty. Oversees payments to clinical sites and clinical compact agreements as entered by the Clinical Placement Education Associate. Prepares and tracks departmental and special fund check requests and purchase orders. Reconciles department credit card statements. Coordinates and tracks all special funds contributions; maintains separate budgets for grants, fellowships and continuing education workshops; follows accepted security practices.
Office Management (50%):
Assists program leadership and faculty with coordination and implementation of departmental projects including ongoing accreditation processes of data collection and analysis, preparation of reports and maintenance of the ARC-PA Program Portal, student and faculty research programs, community outreach, interprofessional engagement, curriculum studies and revisions. Analyzes, develops, implements and monitors administrative office support systems; develops office policies and procedures; establishes, coordinates and monitors database systems for accurate department records of faculty, adjunct faculty, lecturers, alumni and department accomplishments, course syllabi, schedules, student files. Manages the planning, preparation and set-up for applicant interviews, new student orientation, graduation, and other program-related events; develops and produces brochures, recruitment materials, and specialty flyers for program activities and events. Serves as Co-chair of the Admissions Committee for the PA Program. communicates with prospective and accepted students, coordinates application review and managing and presenting data to report trends and make decisions. Partner with program leadership and the admissions office as well.
Supports the work of the Program Director, Chair, Medical Director, Director of Clinical Education, Director of Pre Clinical Education, and program faculty. Serves on program or Institute committees, as needed, and attends IHP Staff Council meetings as a representative of the Department of Physician Assistant Studies. Interfaces with IHP administration to maintain up-to-date PA Program webpage information. Management of documentation related to grievance reports and disciplinary action. Maintains all department files including faculty, student, curriculum, and accreditation records. Manages the planning and execution of semester course scheduling with internal PA faculty and the Institute’s Registrar. Identify and collate sources of data related to program outcomes, including course evaluations, IHP- and program-administered surveys, admissions and matriculation data, student performance data, alumni and employer surveys, and other sources as needed and identified. Oversee schedule and maintain documents for the department’s ongoing self- assessment process
Clinical Education Support (20%):
Manages and supports the planning and execution of the official clinical year schedule in conjunction with the Program Coordinator, and is responsible for communicating the schedule with the clinical team, IHP Registrar, NCCPA, and PAEA. Works closely with the IHP Registrar and NCCPA on tracking student completion and graduation eligibility. Manages and supports the clinical year budget including forecasting, issuing of compact payments, proctoring payments, other clinical site payments as needed, and the ordering of clinical education exams.
EDUCATION AND EXPERIENCE QUALIFICATIONS
Minimum of 2 years progressively responsible administrative, program operations, or office management experience; financial and/or project management a plus. Bachelors degree or equivalent combination of education and experience required Experience in higher education or student-facing environment preferred
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED
Administrative Skills: Budget/financial management. Strong office management skills. Commitment to quality customer service. Systems Development and management knowledge. Critical thinking and solution-oriented problem-solving skills. Excellent interpersonal skills. Detail-oriented project management and creativity in designing processes. Excellent verbal and written communication skills. Excellent organizational skills. Ability to be flexible, prioritize multiple projects. Ability to handle confidential information with discretion. Ability to develop templates, organize technical information, and maintain functional schedules. Technical Skills: Knowledge of the Microsoft 365 and demonstrated ability to learn new data management systems. Knowledge of internet navigation and research. Physical Capabilities: Ability to operate office equipment (i.e., use a keyboard, copy machine, fax machine). Ability to be mobile throughout the building and able to lift 10-20 pounds. Adequate personal mobility to move between Institute buildings in a reasonable amount of time carrying objects.
SUPERVISORY RESPONSIBILITY
Supervise IHP temporary student workers (i.e. GA, RA, TAs).
FISCAL/BUDGET RESPONSIBILITY
Personnel: Term Lecs, Adjunct faculty, clinical adjunct faculty and clinical sites
Operating: Ordering of supplies, budget ordering of all supplies, exams, student equipment packages, book orders, reconcile the dept. credit card
Track budget year-to-date expenditures and participate in annual budgeting process
TRAINING/TIME REQUIRED TO LEARN JOB RESPONSIBILITIES
One full academic year to experience the scope and nature of the many responsibilities including those that occur annnually and those that are related to the academic and accreditation calendar. Personnel in similar roles in other departments are accessible for periodic queries and quandries.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$63,648.00 - $92,570.40/Annual
Grade
6
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
