The Role…

At Soho House a Maintenance Engineer is experienced and provides guidance and training to the team daily and while working towards a solution. As the Maintenance Engineer, you are responsible for working well independently as well as a collaborative team to ensure all aspects of the operation function as initially intended. As a Maintenance Engineer, you will be required to install new equipment, conduct routine maintenance, and troubleshoot equipment faults on site. You may also be required to remove old equipment.

A successful Maintenance Engineer is passionate about hospitality, an expert in fixing anything within the property and problem solving with the support of a tool kit, encompass the ability to work well under pressure, and demonstrate high-level prioritization, organization, and cleanliness.

Main Duties

• Influential leader and proactive in addressing service calls in a timely matter from each department, general manager, engineer manager and duty manager (DM) according to standard.
• Assist with training the team while also assess request and provide a solution through but not limited to: repair, maintenance, alteration, and new install.
• Determine defects, run reports, trouble-shoot malfunctions, take necessary corrective action, and record same as requested.
• Document all work within maintenance logs as well as purchase orders and equipment maintenance.
• Proactive in identifying items that require preventative upkeep and maintenance throughout the property.
• Collaborate with the team to complete requests, follow predetermined workflow, and communicating risk.
• Maintain a clean, professional and orderly workstation to ensure the safety of members, guests, and staff.
• Accurately document all work performed in our Maintenance Work Log or Service Recovery.
• Partner with property leaders to carry out safety training on loss prevention and safety philosophy of the company (i.e., practices safe work habits, acts in a responsible manner at work, work area always maintained in a safe manner).

Required Skills/Qualifications

• Minimum of 3 to 4+ years in working with basic electrical, HVAC, mechanical, plumbing equipment and systems.
• Expert knowledge of Building systems and ability to work without supervision as required as well as knowledge of various painting and finishing work.
• Strong communicator and collaborator, and brings positive team motivation when working on projects.
• Ability to build professional relationships with all leaders and kitchen team and arrive to work prior to scheduled start to ensure you have appropriate time to situate, eat, and be briefed on previous service and anticipated service.
• Proactive, team-player who can work well independently as well as on a team.
• Flexible schedule and ability to work morning, night, weekends, and holidays (as needed).
• Ability to multitask and work in a demanding, fast-paced environment.

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to make periodical fast paced movements are required to go from one part of the property to others.
• Must be able to move, pull, push, carry or lift at least 30 pounds.
• Must be able to occasionally kneel, bend, crouch and climb is required.
• Must be able to perform physical activities such as lifting, cleaning, and stooping.
• Must be able to stand, walk, lift, and bend for long periods of time.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full-time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match.
• Paid Time Off: Full-time employees have sick days + vacation days.
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically.
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach, and sustainability.
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings, and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our House you will be provided with a meal free of charge.