JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Summary

We are seeking a detail-oriented and proactive Mailroom Executive to join our facilities management team. This role is responsible for managing all inbound and outbound mail operations, ensuring efficient and accurate distribution of correspondence, packages, and documents across the organization. The ideal candidate will demonstrate strong organizational skills, reliability, and a commitment to excellent service delivery.

Key Responsibilities

Mail Operations Management

Sort, process, and distribute all incoming mail, packages, and courier deliveries to appropriate departments and individuals in a timely manner

Prepare and process outbound mail, including franking, weighing, packaging, and coordinating courier pickups

Maintain accurate records of incoming and outgoing mail, parcels, and courier services

Operate mailroom equipment including franking machines, printers, scanners, and packaging tools

Administrative Support

Manage relationships with postal services, courier companies, and delivery vendors

Track and reconcile postage expenses and maintain budget awareness

Handle special delivery requests and priority correspondence with appropriate urgency

Maintain mailroom inventory including packaging materials, stationery, and supplies

Security and Compliance

Follow security protocols for handling sensitive or confidential mail

Verify recipient information and obtain signatures for registered or special delivery items

Report any suspicious packages or security concerns following established procedures

Maintain clean and organized mailroom facilities in compliance with health and safety standards

Customer Service

Provide professional and courteous service to internal clients and external visitors

Respond to inquiries regarding mail delivery status and tracking information

Coordinate with building management and reception for seamless mail operations

Assist with ad-hoc administrative tasks and special projects as needed

Qualifications and Skills

Required:

High school diploma or equivalent qualification

Previous experience in mailroom operations, logistics, or administrative support preferred

Strong attention to detail and accuracy in handling correspondence

Good organizational and time management skills

Basic computer literacy including email and spreadsheet applications

Physical ability to lift and move packages (up to 25kg)

Reliable, punctual, and trustworthy with a professional demeanor

Desired:

Knowledge of postal regulations and courier services

Experience with franking machines and mailroom management systems

Understanding of data protection and confidentiality requirements

Flexibility to adapt to changing priorities and workload demands

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.