Sobre esta vaga de Lead Experience Designer na Thoughtworks
Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have.
Due to the nature of our client work, this position is open for Singapore Citizens or Singapore Permanent Residents.
Job responsibilities
- You will lead the design of technology projects that transform how our clients work while developing new digital products and services.
- Collaborate with cross-functional teams to develop a diverse range of deliverables, including journey maps, service blueprints, prototypes, roadmaps and design systems.
- You will facilitate workshops, develop unique design strategies for products and make strategic decisions at the portfolio level.
- Behind the scenes, you will apply various research methods such as context analysis, moderated interviews, experiments and user tests in order to clearly present your methods to your client and teammates.
- Set up inspiring design hypotheses for delivery teams that consist of both Thoughtworkers and our customers.
- Ensure that project scope, risks and updates are regularly assessed and communicated.
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables.
- Mentor and coach teammates by providing on-the-job training and support on all aspects of experience design methods and tools.
- Advocate experience design expertise to the broader community outside of Thoughtworks, speaking at conferences, webinars, meetups and more.
Job qualifications
Technical Skills
- You're proficient in experience design with deep expertise in at least three additional areas such as user research, service design, digital product design, interface design, visual design or other related fields.
- You're comfortable leading and advising research activities on design projects, utilizing methods like contextual inquiry, user interviews, experiments and user testing.
Professional Skills
- You're able to work independently or as part of a team, contributing to a wide range of experience design deliverables.
- Clear and effective communicator, capable of defining roles, setting expectations and fostering confidence within your design team.
- A visionary approach to product design, with a passion for facilitating workshops and leading creative brainstorming sessions.
- You're skilled at managing client relationships, ensuring alignment with stakeholders and building trust throughout the project lifecycle.
- You're committed to nurturing design talent, helping others grow their skills and capabilities.
- You're enthusiastic about contributing to the broader design community through peer reviews, team collaboration and thought leadership.
Please share a portfolio link that showcases your expertise in digital products – web and mobile. Enterprise / SaaS experience in your field is preferred.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Responsible Use of AI in Recruitment
At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.
We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.
About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
