Job Title

Job Description Summary

Job Description

About the Role:

• Lead shift operations to ensure safe, reliable, and efficient data center performance, including after-hours support
• Monitor and manage critical electrical infrastructure such as UPS, generators, switchgear, transformers, and power distribution systems to maintain maximum availability and resilience
• Lead incident response and escalation management, coordinating cross-functional teams to minimize operational impact and restore services quickly
• Ensure compliance and coordinate maintenance activities, including safety procedures, permit-to-work requirements, testing, and commissioning
• Manage stakeholder communication during operational events, maintenance activities, and service-impacting issues
• Drive operational excellence through performance monitoring, risk management, root cause analysis, and continuous improvement initiatives

About You:

• 5–7 years of relevant experience in electrical operations, critical facilities, or mission-critical environments, ideally within data centers or similar high-availability sites
• Strong knowledge of critical electrical systems, including UPS, generators, switchgear, transformers, and power distribution infrastructure
• Proven ability to lead incident response, escalation management, and operational coordination in high-pressure environments
• Strong leadership skills, with the ability to guide shift activities, coordinate vendors and contractors, and support safe, reliable electrical operations
• Familiar with maintenance planning, safety compliance, permit-to-work processes, testing, and commissioning activities
• Strong communication and stakeholder management skills, with a process-driven approach to uptime, risk management, root cause analysis, and continuous improvement