Jobs Companies Xcellink Pte Ltd IT Support Engineer (EIACS) - (WL-FNW250905 004/04)

Sobre esta vaga de IT Support Engineer (EIACS) - (WL-FNW250905 004/04) na Xcellink Pte Ltd

Xcellink Pte Ltd · Singapore, Singapore, Singapore

Responsibilities

  • Support project teams in the implementation, installation, and configuration of PCs/workstations, operating systems, applications, and related peripheral devices.
  • Provide 1st level on-site IT support to end-users.
  • Troubleshoot and resolve issues related to PCs, peripherals, and applications.
  • Perform daily health checks and inventory checks on systems.
  • Provide timely updates and findings to the Project Manager on escalated issues.
  • Deliver hands-on support in a Windows client environment.

Requirements

  • Diploma in IT or equivalent IT experience.
  • Hands-on experience with installation, configuration, and troubleshooting of PCs, peripherals, and applications.
  • Prior experience providing IT support in a Windows (client) environment.
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Sobre a Xcellink Pte Ltd

The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, estalished local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments.

Our long-standing ICT services experience is wide-ranging in the domains of Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. We have helped our clients set up operational teams and work processes from scratch, and have transitioned and offshored service delivery operations to countries like Malaysia, Philippines, Indonesia and India. We have been well-entrusted by our clients for multiple resource-intensive & mission-critical IT delivery projects where we deployed up to several hundreds of IT professional manpower within each of such projects. Even so, it is not just the services volume, capacity and scale that we care about at Xcellink. Even for a single professional resource or a short term project, as long as it is mission-critical and strategic to our clients’ success, we make it our prerogative to offer our best solutions and services available.

Because we love Technology and care about the development of our People, we will always evolve our business and create new services to serve our stakeholders better as the market landscape transforms. Today, Xcellink offers more than just Enterprise ICT operations management services in our portfolio; We have our analytical and technology savvy Enterprise Solutions team bringing great business software and process innovation ideas to CXOs, and we have a resourceful team of Talent Search specialists to serve our talent-conscious clientele for their Technology and Tech-savvy hiring needs.

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