Internal Account Coordinator - Basildon - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As an Internal Account Coordinator based in Basildon you’ll be responsible for:  

• Proactive sales activity to regain business from existing customers and generate business from new customers.

• Calling contacts from prospect accounts to make introductions, generate leads and book meetings for the sales team to develop new sales opportunities.

• Following up on activity generated by marketing activities and promotional events.

• Updating and entering records into the company’s CRM systems

• Identify and develop new and existing accounts to maximise the growth of sales and margin.

• Communicate with customers to understand their needs and requirements and identify new or additional sales opportunities.

• Answering customers questions, problem resolution and providing additional information via calls and emails

This is a permanent role working 40 hours per week Monday to Friday between 08.00am - 5.00pm. This role is based in our Basildon Pipe and Climate branches.

And here’s what we’d like you to have: 

• Strong communication skills required.

• Excellent experience in telesales, customer services or sales roles & environments.

• Ability to build business relationships.

• Be self motivated and eager to identify sales opportunities

 We look forward to receiving your application!