About Carrier 

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.  

About the role 

This entry-level HR Operations role supports employees, managers, and HR teams by delivering timely, accurate, and customer-focused service. You will handle HR inquiries, support key processes, and help improve workflows while building your experience in a collaborative environment. 

Key Responsibilities 

As a HR Advisor, you'll be responsible for: 

• Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.    

• Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.  

• Support the subject matter expert (SME) for all policies and procedures.  

• Ensure data integrity through audits of the HR Information System.  

• Update and analyze work process design and flow for policies and procedures.  

• Provide policy interpretation recommendations.  

• Create and present training presentations.  

• Research and work in a team environment to resolve employee issues, by working directly with internal/external clients and vendors.  

• Serve as an employee and customer advocate.  

• Identify and drive process improvements, quality and compliance across the function.  

• Analyze data issues and provide Root Cause Analysis in problem resolution.  

• Incorporate Lean practices into all daily activities and ongoing projects.  

• Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.  

• Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets are met and/or exceeded.  

• Assist with data migration and auditing during acquisition process.  

• Ensure alignment of grading structure and support Gender Pay Reporting.  

• Foster, develop and maintain strong internal and external relationships with key vendors.  

•  Ensure use of employee self service.     

Requirements 

We are looking for people who are proactive. If this is you, get in touch. 

As a minimum you must have: 

• Requires theoretical knowledge obtained through a University degree  

• Limited to some knowledge of Carrier organization  

• University Degree or equivalent  

• Less than 1 year prior relevant experience. 

• Advanced written and verbal English   

Benefits 

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.  

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.