Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES 

• Provides detailed explanations of funeral service processes, pricing, and legal requirements, ensuring transparency and clarity.
• Coordinates with vendors, venues, and service providers to secure necessary arrangements and timely execution of services.
• Prepares death certificates, reports and documents
• Completes required permits and or certificates
• Prepares and processes Veteran’s Paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Receives and processes payments and contracts
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists with ordering merchandise and tracking inventory
• Acts as backup to Receptionist

• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM Requirements

Education

• High School or equivalent

Experience

• 1 - 2 years of experience in an office clerical or customer service capacity required 

Knowledge, Skills and Abilities

• Working knowledge of office equipment
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Work CONDITIONS

Work Environment

• Work indoors and outdoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Professional Dress is required when in contact with families. 

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Compensation:
Salary: $16.25/hr.

Benefits: 
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program