Sobre esta vaga de Field Service Engineer na Hitachi
Location:
Kaohsiung City, TaiwanJob ID:
R0139751Date Posted:
2026-09-10Company Name:
HITACHI ENERGY TAIWAN CO., LTD.Profession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
Mission Statement:
Execute Service work with low to medium complexity according to work instructions and in accordance with Hitachi Energy standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers. In close co-operation with customer and other Hitachi Energy teams, take actions to identify new Service business opportunities for Hitachi Energy.
The opportunity：
Join Hitachi Energy as a service engineer and be an expert. This role allows you to gain in-depth knowledge of the specific market and provide our clients with the best-in-class product. You'll play a crucial role in making a significant impact on our business growth and customer satisfaction and contribute to building a team/function. This is your chance to work in a global environment where your expertise and creativity will be highly valued.
How you’ll make an impact：
1. Service Strategy
Performs Service tasks like installation and commissioning of equipment and regular maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories such as GIS installation and commissioning, regular inspection, GIS gas work, GIS extensions, replacements etc.
2. Customer Approach
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally.
3. Materials and Supply
Coordination, preparations and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
4. Documentation and reports
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
5. Troubleshooting
Manages administrative procedures in sales processes, and supports collection and project management activities when needed.
6. Operational excellence
Provides recommendations to management to improve operations and customer service.
7. Health, safety and integrity
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
8.You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines.
9.Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background：
1.Bachelor degree major in Electrical/Electronic/Mechanical engineering
2.Above 2 years of working experience as Service of electrical equipment, Panel Builder, Switchgear Operation, Maintenance of Switchgear or equivalent.
3.Basic level in verbal and written English
4.GIS / AIS switchgear operation and maintenance experience
More about us：
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.
For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :
- 5 days work week, bank holiday
- Life Insurance, Medical Insurance (Hospitalization & Out-patient, incl. Family)
- Dental, Body Check
- Double Pay and Incentive Plan
- Miscellaneous Fringe Benefits
- Flexible Working (subject to role)
Are you ready for an exciting new challenge? Does the above description sound like you? Welcome to apply! Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today! We can provide more information during the recruitment process.
Accessibility and reasonable accommodation
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
