Job Title

Job Description Summary

Job Description

Successful completion of scheduled activities as per SLA agreed with Client. Prompt and courteous response to Client requests. Management of budget, equipment and materials on behalf of Client/RWA/ Association.

Major Responsibilities:

• Inspect and monitor the functions of building facilities including lifts, air conditioning, fire services, water supply, electricity supply and building work. Monitor the process of Report and follow up of request & complaints from occupants to management office.
• Report to CLIENT Management in the event of any major/minor breakdown immediately which would adversely impact CLIENT Management’s business operations
• Inspect and monitor the function of Township including HVAC, fan coil units, electrical, cable, Civil, plumbing, water supply, sewage, interior design work & lighting etc.
• To set and monitor process to liaise with contractor for any malfunctions detected. Ensure proper Follow up and completion on rectification works/pending requests and report to CLIENT Management as per SLA by PM team.
• To implement and monitor a process for liaison with supplier regarding any damage, loss found, malfunction of building supplies
• To ensure that proper follow up any requests/complaints from CLIENT employees is done by APM/ Shift Engineers/ Executives.
• To implement a process which ensures all equipment are in good working order. To check that APM / SE monitor the following:-                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
• Report and send service order to contractor for maintenance and repair.
• Evaluate the service level of the contractor.
• Advise CLIENT from time to time on performance of the equipment’s and help to take repair/purchase decisions
• To ensure that the process of proper cleaning is followed and monitored by APM / Executive.
• To ensure a clean, health & hygienic working environment.
• Responsible for Public Relations including liaison with all local statutory bodies.
• Liaison with telecommunication agencies.
• Payment of property tax.
• Ensure statutory compliance on ESIC/PF/Labor laws by all vendors.
• To liaise with contractors, collect quotations and prepare quotation analysis.
• To make recommendation for approval.
• Follow up on service level and report to the CLIENT Management.
• To keep and revise the existing contracts with different vendors.
• To liaise with vendors on contract renewal.
• To compare, Evaluate and recommend vendors.
• Monthly (or as required) Vendor Meetings to agree Monthly Supplier evaluation and plan for forthcoming month
• To formulate, implement and monitor the inventory control process and ensure supplies are at maintained at preapproved level.