Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES 

• Validates that documents provided by field locations to support compliance with state law and Company policies and procedures are accurate using Company based system.
• Interprets and evaluates documentation to verify information on all new contracts and/or service and merchandise deliveries or cancellations is completed with accuracy and consistency.
• Demonstrates quick response to document inquiries and directs locations with clear instructions on incomplete or missing documents.
• Follows up on outstanding items to obtain resolution.  Research availability of other potential documents when necessary.
• Maintains professional and cooperative relationships with all field locations and/or insurance companies/banking institutions.
• This description is not an all-inclusive list of the essential functions or duties related to this job.  

MINIMUM Requirements

Education

• High School Diploma or equivalent

Experience

• At least two (2) years of business office experience specializing in using/supporting business systems, preferably in a corporate environment.

Knowledge, Skills and Abilities

• Ability to learn to apply theory to real world business.
• Meets deadlines and produces accurate and thorough work.
• Well organized and ability to prioritize high traffic emails and workload.
• Proficient with PC software such as Excel and other Microsoft Office applications.
• Ability to express ideas clearly and effectively in both written and oral communications.
• Ability to work well under pressure and multitask.

Work CONDITIONS

Work Environment

• Work indoors during all seasons and weather conditions
• Comply with Corporate dress code policy

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day
• May climb stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises