Clinical Quality & Training Specialist

The Clinical Quality & Training Specialist is a licensed behavioral health clinician responsible for supporting clinical excellence through provider onboarding, training, quality improvement, and compliance activities while maintaining a reduced clinical caseload.

This role serves as a key resource for clinical staff by promoting adherence to evidence-based practices, organizational policies, documentation standards, and regulatory requirements. The position combines direct patient care with clinical quality and training responsibilities to support high-quality, patient-centered service delivery and continuous professional development across the organization.

What You’ll Do

• Facilitate onboarding and training for newly hired clinical providers, supporting successful integration into clinical workflows and organizational standards.
• Conduct training on clinical policies and procedures, documentation standards, EHR workflows, risk management, and evidence-based care practices.
• Develop and maintain training materials, reference guides, and educational resources.
• Provide ongoing coaching and support to clinicians during onboarding and early employment.
• Partner with clinical leadership to identify training needs and implement targeted learning initiatives.
• Conduct clinical chart audits to assess documentation quality, regulatory compliance, and adherence to organizational standards.
• Identify trends, risks, and opportunities for improvement through quality reviews and audit findings.
• Provide feedback and recommendations to support provider development and performance improvement.
• Participate in quality improvement initiatives focused on clinical performance, documentation quality, compliance, and patient outcomes.
• Serve as a clinical resource regarding documentation, treatment planning, clinical workflows, and evidence-based interventions.
• Support organizational audit readiness and clinical policy and procedure development.
• Maintain a reduced patient caseload and provide behavioral health services consistent with organizational and regulatory standards.
• Track and report quality assurance findings, training participation, and compliance trends.
• Participate in departmental initiatives and special projects related to clinical operations, provider development, and quality improvement.

Work Arrangement: Remote
Schedule: Full-Time, Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time
FLSA Status: Exempt

Compensation: The anticipated base salary range for this position is $75,000–$90,000 annually. Actual compensation will be determined based on relevant experience, clinical licensure, qualifications, geographic location, and other job-related factors.

Requirements

Required Qualifications

• Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field.
• Active and unrestricted independent clinical license (e.g., LCSW, LMHC, LPC, LMFT, Psychologist, or applicable equivalent).
• Minimum of 3–5 years of post-licensure clinical experience.
• Experience providing psychotherapy and behavioral health services.
• Strong knowledge of clinical documentation standards, evidence-based practices, and behavioral health regulatory requirements.
• Excellent written and verbal communication, training, facilitation, and presentation skills.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to effectively balance clinical, training, quality, and administrative responsibilities.
• Ability to work a full-time schedule of 9:00 a.m.–5:00 p.m. Eastern Time.

Preferred Qualifications

• Experience with provider onboarding, clinical training, supervision, coaching, or professional development.
• Experience conducting clinical chart audits, quality assurance reviews, or compliance monitoring.
• Experience developing clinical training materials and educational resources.
• Experience working in a telehealth or telebehavioral health environment.
• Knowledge of value-based care and clinical quality measurement programs.
• Experience supporting quality or performance improvement initiatives.

Benefits

• Comprehensive Medical, Dental, and Vision plans available
• Paid Time Off, Sick Time, and Paid Company Holidays
• 401(k) Retirement Savings Program with 2% company match
• Voluntary Life Insurance
• Employee Assistance Program (EAP)
• Annual business-related expense stipend
• Competitive salary
• Work-from-home flexibility

About aptihealth

aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience. The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.

At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, products and community. aptihealth is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us.

To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.

For more information, please visit www.aptihealth.com