Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Strategy and Analytics maximizes and accelerates Operations' ability to make Stripe work for our users. We aspire to be the COOs for Stripe Ops, working cross-functionally with global teams to help run the day-to-day business and articulate and achieve the longer-term, high-effort, high-value strategic priorities. We take a data-driven approach that combines strategy and analytics to help Ops leaders solve their most complex and most important issues while also driving the business planning and operational cadence end-to-end, from strategy to goal-setting to execution.

What you'll do

In this role, you'll be the go-to expert for your business area. You'll be hands-on and responsible for delivering critical insights, ensuring data-driven decision-making is at the core of what we do. You'll also partner with leadership to drive business strategy, planning, goal-setting, and performance tracking. You'll also scope and lead business-critical projects and execute on strategic initiatives.

Responsibilities

• Wrangle large, highly complex datasets using SQL into actionable insights and become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams. Perform analyses using SQL and other analytical tools and languages, identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities.
• Create narratives and documents that tell the story of your business area to influence senior Operations leadership and Stripe executive team decision-making
• Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams, including Ops, Finance, Data Science, Product and Engineering, and more
• Design, optimize, and drive operational reviews and rhythm of the business. Guide the planning and goal-setting process for your business area, as well as progress checks throughout the year. Bring and consistently apply an ROI lens to all operational decisions, so we can make better-informed trade-offs.
• Support forecasting and planning processes for Financial Crimes, including near-, medium-, and long-term planning, to enable leadership to make strategic decisions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of prior experience in analytical and strategic roles in management consulting, go-to-market, Operations, Support, Risk, Strategy and Operations, or financial services
• Outstanding problem-solving ability, expert in SQL and understanding of data relationships
• Outstanding communication, presentation skills, and stakeholder management skills
• Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy

Preferred qualifications

• Experience working in fast-paced environments (e.g., high-growth internet or software company, management consulting)
• Structured problem-solving skills, combined with strong business acumen
• Experience with Tableau