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Pledge for Success: 

We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests.  Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Responsible for the overall guest experience as it relates to education, delivery and presentation of bistro food and beverage

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Greets guests, explains bistro menu, answers questions, and makes suggestions regarding food, coffee, and additional beverage options.
• Takes and delivers guest orders.
• Performs all services as determined by establishment’s size and practices.
• Performs Room service delivery duties.
• Presents check, accepts payment, and makes change.
• Performs side duties including cleaning tables, restocking-items, filling ice bins, set up, cleaning using compounds.
• Has complete knowledge of the legal drinking age and procedures.
• Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages.
• Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• At least 1 year of experience in a food and beverage setting.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Must be at least 21 years of age.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

• Barista experience preferred

Work Shift:

Wages:

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