Job Description

To support our customers’ success with Agilent ICP-OES and ICP-MS hardware and software we are looking for an enthusiastic individual to join our Professional Services consulting team.  You will join a professional team of Field Application Engineers who support customers in the United States and Canada.  You will be responsible for educating customers on the entire Agilent portfolio of ICP-OES and ICP-MS hardware and software and help them develop solutions to their specific application and analytical needs. 

Your Role:

Your role is to provide our customers post sales technical and application support on Agilent's ICP-OES and ICP-MS atomic spectroscopy software and hardware products. 

• Delivery of customized consulting and application support both remotely and at customer sites. Overnight travel is required 75% time. 

• Interfacing with customers to answer questions and provide training using Agilent atomic spectroscopy products.

• Contributing to the effective and expedient resolution of customer problems.

• Providing information to our Customer Service Organization that facilitates the transfer of knowledge and broadens organizational insight and awareness.

• Leads the design/delivery of integrated multiple technologies solutions; is the key contributor of technical expertise and business/ industry knowledge.

• Mentoring peers, colleagues and partners to drive workflow and application expertise.

• Understanding the needs of customers working in regulated environments.

• Solves complex, high impact system/application engineering services problems.

Geographic Location

This role is open to candidates anywhere in the US who live with one hour drive of a major metropolitan airport. Must be willing to overnight travel by plane to anywhere in the US and Canada (minimum 75% of the time).

Qualifications

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least September 9, 2026 or until the job is no longer posted. In the US, this position is eligible for reimbursement for personal vehicle usage.

The full-time equivalent pay range for this position is $84,160.00 - $131,500.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

75% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support