Job Title-

Assistant Manager - Pricing & Commercial Operations

About us-

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating

About the Function:    
Global Business Operations keeps our business moving, connecting markets, streamlining processes and keeping everything running smoothly at scale.

With teams across Bangalore, Budapest, Bogotá, Gurugram, and Manila, GBO delivers the essential services that support our day-to-day performance, from finance to operations and beyond. It’s a truly global environment, where collaboration across time zones and cultures is part of everyday life.

You’ll gain exposure to different markets, build skills for the future and develop a broad understanding of how a business operates at scale. It’s a great place to learn, grow and see the bigger picture.

About the team: (TE)

About the role:

Purpose of the Role 

The Assistant Manager – Pricing Operations & Commercial Transformation is responsible for ensuring the accurate and timely execution of commercial pricing while continuously improving the pricing operating model. 

Working closely with Business teams, Revenue Growth Management (RGM), Commercial, Finance, Customer teams and Data & Technology, this role bridges commercial strategy and operational execution. The role goes beyond managing day-to-day pricing activities and is expected to strengthen governance, simplify processes, leverage technology and AI, and build scalable ways of working that enable better commercial outcomes.  

Key Accountabilities 

Pricing Operations 

Lead the delivery of pricing operations across business-as-usual activities and major commercial initiatives (CPI cycles), ensuring operational excellence, pricing accuracy and robust governance. 

• Deliver accurate, timely and governed pricing execution across the end-to-end pricing lifecycle  

• Maintain and manage pricing databases and SAP pricing, ensuring accurate and timely price execution across direct and indirect customers. 

• Drive invoice accuracy through proactive reconciliation, pricing validation and resolution of pricing discrepancy 

Commercial Partnership 

Partner with cross-functional stakeholders to translate commercial strategy into operational execution. 

• Build trusted relationships across Business teams, Finance, Customer teams, RGM and Technology (with teams based in Australia and Bangalore) 

• Provide pricing expertise and insights to enable effective business decisions.  

• Drive alignment across stakeholders while balancing business priorities and operational requirements.  

• Ensuring offshore delivery remains closely aligned with Australia market priorities 

Process Excellence & Transformation 

Continuously improve pricing operations by simplifying processes, strengthening governance and driving standardisation. 

• Identify opportunities to simplify, standardise and continuously improve pricing processes and governance.  

• Drive root-cause resolution by identifying recurring issues and implement sustainable solutions  

• Leverage automation, AI and digital solutions to enhance operational efficiency, data quality, business outcomes and stakeholder experience 

Leadership & Growth 

Demonstrate leadership through ownership, adaptability and a commitment to continuous learning, driving positive outcomes beyond individual responsibilities. 

• Take ownership of outcomes and demonstrate accountability in delivering business objectives.  

• Adapt to changing priorities with agility and resilience.  

• Ability to think end-to-end, connect processes and influence outcomes through collaboration and initiative and systems thinking  

AI & Pricing Capability Enablement: Drive adoption of AI, automation and digital tools to strengthen pricing and RGM operations  

• Identify and implement opportunities to embed AI and automation across pricing workflows, reducing manual effort and improving accuracy and efficiency. 

• Leverage AI and analytical tools to simplify reporting, analysis and decision-support processes. 

• Build team capability and adoption of new tools and AI-enabled ways of working, encouraging experimentation, knowledge sharing and continuous improvement. 

Experience & Qualifications 

• Approximately 5 years' experience in Pricing Operations, Revenue Growth Management, Commercial Operations or a similar commercial role.  

• Experience partnering with sales or commercial teams in an FMCG or consumer environment preferred 

• Exposure to process improvement, automation or transformation initiatives is desirable.  

• Hands-on experience with SAP/S4HANA is required. Exposure to Anaplan, Power BI and similar commercial planning and analytics tools is preferred. 

Skills & Capabilities 

The successful candidate will demonstrate: 

• Strong commercial pricing knowledge and understanding of pricing operations.  

• High levels of ownership, accountability and bias for action.  

• Strong analytical and problem-solving capability with the ability to identify root causes and deliver practical solutions.  

• Excellent stakeholder management and communication skills, with the ability to influence across functions.  

• A continuous improvement mindset with a passion for simplifying and improving business processes.  

• Curiosity and enthusiasm for leveraging technology and AI to improve ways of working.  

• Ability to balance operational excellence with strategic thinking and business understanding. 

What success looks like in the role  

Success in this role will be measured by reliable pricing execution, stronger governance, improved stakeholder experience, simplified processes, increased automation, and the ability to continuously strengthen the pricing operating model. 

Rewards & Benefits Statement: (TE)
 

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We accept diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you bring together this information when you submit your application.

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.