Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/
This is a full time role and will work on-site at our warehouse in Bethlehem, PA. The schedule is Sunday-Wednesday 7am-5:30pm.
Responsibilities
Be flexible to running the site during certain days and potentially months during launch year (2026) as we expand / grow into the building.
Comfortable working in and leading a team in a live construction environment
Oversee shift management and their teams of 250 workers total; oversee management staff of 4-5
Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager on other shift
Pre-shift meeting with management team to plan for shift
Responsible for ensuring that shift meets production goals and direct/indirect labor targets
Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal
Provide guidance and support to supervisors with respect to personnel, quality, and safety
Resolve employee relations matters and conflicts working with HR to develop sustainable solutions
Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated
Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal
Promote a positive work environment through excellent verbal communication, listening, and promoting company standards
Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality
Help contributors understand and connect to our vision, mission, strategy and business priorities
Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines
Overtime during peak periods
Qualifications
3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment
Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment
Able to maintain confidentiality
Familiar with Warehouse Management Software to track and solve problems with orders
Must be able to display effective communication to associate, management and executive staff members
Prior experience creating and executing a shift plan
Understanding of basic math and excel formulas
Understands how important process control is to the business
Flexible- Embraces Change
Problem Solver
Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
Previous experience/knowledge of Workday preferred
Ability to maintain confidentiality
Ability to follow procedure, practice sound judgment and practice a fair and consistent management style
Comfortable working and communicating with a diverse employee demographic
Excellent multi-tasking skills with the ability to prioritize
Physical Demands
Ability to walk or stand for 8-10 hours
Ability to lift up to 50 lbs by hand
Pallet jack experience (electric or non-electric)
Pull, push, bend, kneel, crouch
OT required during peak season (25-30% of the time)
Benefits
Medical PPO and HSA with employer match plan options
Dental, Vision, STD, Supplemental Insurance plans
Company Paid LTD and Life Insurance
401K match - Match 100% up to 3% and 50% from 3.1% - 5%
4 weeks of PTO, accrued semi monthly
8 company paid holidays
Paid bereavement
Stocked marketplace with late-night meal options
Product Giveaways
