Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure Analytics Services
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and functionality of business systems.
- Document and communicate findings and resolutions clearly to stakeholders and team members.
- Assist in the development and implementation of process improvements to enhance system reliability.
- Support junior team members by sharing knowledge and providing guidance on troubleshooting techniques.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure Analytics Services.
- Experience with cloud-based analytics platforms and data processing workflows.
- Strong problem-solving skills with the ability to analyze complex system issues.
- Familiarity with monitoring tools and incident management processes.
- Ability to work effectively in a collaborative team environment while managing individual responsibilities.

Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Azure Analytics Services.
- This position is based at our BDC6F - SEZ office.
- A 15 years full time education is required.

15 years full time education

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