AI Transformation Managing Principal – Banking

Location: New York, NY | Practice Area: Technology & Engineering | Type: Permanent

Lead AI transformation strategies that redefine banking.

The Role

As an AI Transformation Managing Principal – Banking, you will partner with leading banking institutions to drive enterprise AI transformation initiatives that modernize operations, enhance customer experiences, and accelerate innovation. You will define AI strategy, identify high-value business opportunities, and oversee delivery alongside cross-functional teams. This senior consulting role combines AI strategy, business transformation, banking expertise, and executive client engagement to deliver scalable, business-focused AI solutions.

What You’ll Do

• Lead enterprise AI and Generative AI transformation programs for banking clients, aligning AI investments with business strategy and measurable outcomes.
• Define AI roadmaps, operating models, and transformation strategies spanning foundation models, agentic AI, intelligent automation, and emerging AI capabilities.
• Advise executive stakeholders across retail, commercial, corporate, and digital banking on AI opportunities in lending, customer servicing, operations, risk, compliance, and back-office transformation.
• Partner with architecture, engineering, data, and delivery teams to develop, pilot, and scale enterprise AI solutions while building trusted executive client relationships and identifying new consulting opportunities.
• Mentor consulting teams, strengthen AI capabilities within the Banking practice, and contribute to thought leadership, market offerings, and industry initiatives.

What We’re Looking For

• 10+ years of consulting and technology transformation experience, including enterprise AI, AI/ML, or Generative AI strategy, with a proven track record delivering transformation within the banking sector.
• Deep understanding of banking operations, digital banking, lending, customer experience, risk, compliance, and enterprise transformation.
• Demonstrated success building executive client relationships, leading complex consulting engagements, and supporting business development initiatives.
• Strong knowledge of foundation models, agentic AI, enterprise AI platforms, and the ability to translate emerging technologies into measurable business value.
• Excellent communication and executive presentation skills, with the ability to bridge business strategy and technical delivery. Willingness to work from our New York office three days per week.

Bonus Points For

• Experience developing enterprise AI strategies for retail, commercial, corporate, or digital banking organizations.
• Experience designing AI operating models, governance frameworks, and enterprise adoption strategies.
• Knowledge of Responsible AI practices, including governance, explainability, fairness, risk management, and regulatory considerations.
• Experience applying AI to lending, customer servicing, fraud prevention, financial crime, banking operations, or regulatory compliance.
• Contributions to thought leadership, client workshops, industry events, or AI-focused market offerings within the banking industry.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and industry certifications.
• Be part of a team shaping the future of digital financial services.
• Help shape the future of digital transformation across financial services.

Benefits

• Medical, Dental and Vision coverage.
• 401(k) with company match, Health Savings Account (HSA), Flexible Spending Account (FSA), and commuter benefits.
• Maternity and paternity leave, dependent care support, and tuition reimbursement.
• Wellness reimbursement and access to the Working Advantage employee discount marketplace.
• A people-first culture that supports your wellbeing, career growth, and long-term development.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

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