SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.

The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

Accounts Receivable (AR) & Resolutions Analyst

Location: Midrand, South Africa

Overview:

You will be part of a wider/expanding EMEA Shared Service Centre (SSC) team that are based in the UK, South Africa, Egypt and Turkey.  The whole of the SSC is around 230 people across 3 different functions - Finance, Credit & Collections and Supply Chain.  We support over 20 countries and speak around 40 different languages.   The multiple teams support our commercial businesses across the EMEA region with their Collections, Resolutions, Cash Allocation and Pricing requirements

About the role

This role works within the Customer Financial Services department (Credit Control) to improve SCJ's financial performance by managing collections and credit management operations, reducing open deductions, speeding up validation of claims and ensuring accurate allocation of invoices to correct accrual; all in line with departmental KPIs targets.

Responsibilities:

• Develop, maintain and improve relationships with internal and external customers to ensure timely cash receipt, allocation and query resolution
• Manage the customer rebates and promotional invoices, ensuring customers invoices are validated with the accruals tracker and processed in a timely manner
• Conduct thorough investigation of price and logistics claims
• Manage the creation of long-term agreements, avoiding non-approved expenditure
• Monthly reconciliation of the subsystem (TSM) to SAP GL accounts and month end reporting

Experience you’ll bring:

• Good experience in an accounting environment or accounts receivable
• Previous experience in Business to Business claims within a service center or a back-office environment.
• Strong Excel skills with good analytical and numerical skills

Behaviors you’ll need:

• Good attention to detail and be process improvement orientated (Lean mindset)
• Excellent communication and interpersonal skills with the ability to adapt to working in a fast paced, changing environment
• Strong team player with strong Proactivity and Personal Ownership

What’s in it for you?

• Competitive pay incl Profit Share
• Subsidized product allowance
• Excellent Medical Aid and Provident Fund company contribution

This position is not available for relocation assistance and candidate must be eligible to work in the country of application

Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.