HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

About Us

HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide.

We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.

Job Summary

Working as part of a high-performing, collaborative commercial team, we are looking for an Account Optimization Manager. You will continually enhance the competitiveness and availability for the sale of the product across an assigned portfolio of hotels to optimize overall performance.

• Negotiating the best commercial and financial conditions.

• Understanding, anticipating and influencing suppliers’ behavior in order to maximize the operating margin.

Role Responsabilities

• Manage and optimize the performance of a defined portfolio of accounts, ensuring revenue growth and profitability in line with company targets.
• Analyze account performance trends and identify opportunities for incremental sales, margin improvement, and product optimization.
• Develop and implement data‑driven action plans to improve account engagement, competitiveness, and conversion across all channels.
• Maintain strong commercial relationships with partners, providing strategic insights and recommendations to support mutual growth.
• Monitor market dynamics, competitor activity, and destination trends to anticipate risks and opportunities affecting assigned accounts.
• Support continuous improvement initiatives aimed at enhancing workflows, tools, and optimization methodologies.
• Prepare and deliver regular performance reports, business reviews, and presentations to internal stakeholders and partners.

Required Skillset and Experience

• Strong analytical mindset with the ability to interpret large volumes of data and translate insights into actionable commercial strategies.
• Excellent communication and negotiation skills, with the ability to influence both internal and external stakeholders.
• High level of ownership, problem‑solving ability, and a proactive, results‑driven approach.
• Ability to work independently, manage multiple priorities, and operate effectively in a fast‑paced, international environment.
• Team player with a collaborative mindset and willingness to share knowledge and best practices.
• Comfortable using digital tools, dashboards, and reporting systems to drive decision‑making.
• 2+ years of experience in Account Management, Commercial Optimization, Revenue Management, Business Analysis, or similar roles (preferably within Travel, Hospitality, or E‑commerce).
• Experience working with analytics tools (e.g., Tableau, Excel, SalesForce).
• Advanced English is a Must

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

• Within an innovative, engaging and multicultural environment.

• Have the opportunity to build strong and lasting business relationships and friendships from around the world.

• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.