Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Cincinnati, OH

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Why Advanced Practice Providers Love Theoria Medical

Here, relationships, consistency, and presence matter. You’ll care for patients over time—building trust, strengthening continuity, and making a lasting difference for vulnerable populations.

We believe meaningful work should come with balance. Our model offers flexible scheduling and autonomy, supported by intuitive technology and a collaborative clinical team—so you can focus on delivering exceptional care.

Build a career with impact and a schedule that works for you.

About Theoria

Theoria Medical is leading the charge in healthcare innovation and quality of care - offering a unique blend of medical excellence and technological advancement, serving the post-acute sector. Our network includes multispecialty provider services, covering skilled nursing facilities across the country.

We are currently seeking an Advanced Practice Provider, serving local skilled nursing facilities within a close-knit, mission-driven care community.

Provider Incentive Plans and Competitive Compensation and Benefits Package:

We are proud and excited to share that Theoria Medical offers unique Annual Bonus and Longevity Incentive Plans, in addition to its competitive compensation and benefits package:

Ask about our sign-on bonus opportunities!Relocation assistance is available to eligible candidates

• Exceptional compensation, with the opportunity to exceed industry benchmarks
• Up to $50,000 in long-term retention incentive 
• A bonus program recognizing excellence in care delivery and measurable outcomes
• Paid Time Off
• 401k with employer matching and participation
• Medical, vision, and dental insurance for eligible candidates
• Short and long-term disability insurance for eligible candidates
• Employer Paid - Life Insurance Policy
• CME and licensure reimbursement
• iPad with LTE for charting and a lab coat

Unmatched Work Schedule Flexibility:

• 6-hour facility shifts for full-time positions (rounds generally start between 7–10 a.m.)
• Freedom from on-call and overnight requirements
• Timely Charting using a company-provided iPad with LTE

Technology that Makes Work Easier

• Document efficiently using an EHR designed to streamline workflows
• Voice dictation [and AI Scribe] for fast and accurate documentation
• Access to UpToDate® for instant clinical guidance

What You’ll Do

• Provide high-quality, patient-centered care to residents in skilled nursing facilities
• Conduct daily rounding, prescribe medications/treatment plans, and address acute/emergent issues
• Communicate with facility nursing staff via phone or secure messaging as needed
• Maintain reliable on-site attendance for scheduled shifts
• Ensure compliance with clinical standards, facility policies, and regulatory requirements

Your Qualifications

Advanced Practice Providers must hold an active U.S. license and be board-certified by ANCC, AANPCB, PNCB, or AACN (for Nurse Practitioners), or by NCCPA (for Physician Assistants). Qualified specialties include, but are not limited to, Internal Medicine, Family Medicine, Emergency Medicine, General Practice, Physical Medicine and Rehabilitation, and Geriatric Medicine.

Theoria Medical rewards performance - and invests in you long-term.

In addition to highly competitive, productivity-based compensation, we offer annual bonus opportunities and longevity incentives designed to grow with your career.

Connect with a recruiter today to explore the full compensation package, including relocation support, and how you can maximize your earnings from day one.

Employee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation. Theoria Medical conducts criminal background checks and pre-employment drug testing on all candidates upon acceptance of a contingent offer.

#LI-JT1
#LI-Onsite
#APP1

Boulder Care is hiring experienced Nurse Practitioners aligned with harm reduction principles. In this position, you will work directly with patients to deliver medication for opioid use disorder (MOUD) in a fully remote outpatient setting. Clinicians in this role independently initiate and manage buprenorphine treatment within a structured, team-supported model of care.

This is a 100% remote, full-time, W2 position. If you are interested in part-time opportunities, please visit our careers page to view current openings. 

We are looking for individuals who

• Reside in one of the following states: AK, AZ, CO, FL, ID, IL, KS, MA, MD, MN, NC, NH, NM, NV, NY, OH, OR, VA, WA, WY
• Have an active Nurse Practitioner license in your state of residence (Note: we are currently unable to hire PA-Cs or CNSs)
  • NOTE: candidates who reside in Florida, Illinois, Massachusetts, Minnesota, or Virginia must hold the designation or licensure required to practice independently without physician supervision in their state.
• Have at least 1 year of experience in an independent, outpatient setting where you regularly prescribed buprenorphine-based medications — including initiating care, not just continuing existing prescriptions — as a core part of your daily practice
• Are interested in full-time work: 30-40 hours/week, with various shift options (see below for details)

Who we are 

Boulder Care is an award-winning digital clinic transforming addiction medicine. We provide fully virtual, evidence-based care — delivered by a multidisciplinary team of clinicians and peer recovery professionals.

Named by Fortune as one of the Best Workplaces in Healthcare, Boulder fosters a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward. 

Our Philosophy 

At Boulder, our care model is rooted in harm reduction with a low-barrier, compassionate approach that prioritizes patient autonomy and choice. We meet people where they are, and our clinicians empower patients to reduce harm and build stability on their own terms through nonjudgmental, non-coercive, non-punitive support. We work with patients to identify their own recovery goals and support them over time through shared decision-making.

Schedule & Work Structure

• Full-time: 30–40 hours per week
  • Full-time Monday through Friday schedules are fixed and may be structured as 3x10s, 4x8s, 4x10s, or 5x8s
    • 10-hour shifts are 8am to 6pm Pacific 
    • 8-hour shifts are 10am to 6pm Pacific
• Paid Break Allotments:
  • 8+ hour shift = one 30-minute break and one 10-minute break (40 minutes)
  • 10+ hour shift = one 30-minute and two 10-minute breaks (50 minutes)

Qualifications

• Active NP license and reside in one of these states: AK, AZ, CO, FL, ID, IL, KS, MA, MD, MN, NC, NH, NM, NV, NY, OH, OR, VA, WA, WY
• Note: Candidates who reside in Florida, Illinois, Massachusetts, Minnesota, or Virginia must hold the designation or licensure required to practice independently without physician supervision in their state.
• 1 year of experience in an independent, outpatient setting where you regularly prescribed buprenorphine-based medications — including initiating care, not just continuing existing prescriptions — as a core part of your daily practice
• Strong patient-centered practice and ability to work autonomously
• Private workspace with HIPAA-compliant setup

Compensation & Benefits (Full-Time)

• Salary: $130,000–$140,000 (up to $145,000 in select markets) for 1.0 FTE (40 hours/week).
  • This equates to approximately $62.50–$67.31 per hour (up to $69.71 per hour in select markets)
  • Note: Compensation varies based on relevant experience and internal equity.
  • Compensation is pro-rated by FTE:
    • 0.8 FTE (32 hours/week) is $104,000–$112,000 (up to $116,000)
    • 0.75 FTE (30 hours/week) is $97,500–$105,000 (up to $108,750)
• Advanced certification pay differentials: eligible after 6 months, contingent on performance and good standing
  • +2% for PMHNP
  • +1% for CARN-AP
• W2 employment with health, dental, and vision coverage
  • Boulder covers up to 100% of monthly premiums for individual coverage
  • 60% of monthly premiums for dependents
• Vacation Time: 4 weeks/year (5 weeks after 2 years), 9 paid holidays
• 12 weeks fully paid parental leave (after 6 months)
• Sick leave accrued at 1 hr for every 30 hrs paid
• State licensure, DEA registration and renewals, malpractice insurance, and credentialing are fully covered
• For clinicians in states requiring physician collaboration, Boulder provides and manages the collaborating physician relationship
• Company-issued equipment provided, including a laptop, additional monitor, keyboard, and mouse
• Mental health support via Talkspace

Hiring Timeline 

• We’re currently targeting start dates throughout 2026

Our values

• The people we care for always come first
• Our opportunity is also our duty, in service to others
• Share facts to change minds, instill empathy to change hearts
• Move the industry forward: follow the data
• Strong individuals, stronger together