*This is dual-site Community Manager opportunity with both properties being located in Madison, WI*

Your Opportunity

Scion is paving a path in student living, and the General Manager is a keystone team member in the execution of our vision. This position is a dynamic business manager, community leader and expert in maintaining thriving operational, expense and revenue performance.

The General Manager is a customer-centric leader that excels in a fast-paced, agile, collegiate environment. This role demands quick-thinking and excellent decision quality, general business knowledge, exceptional leadership and an innate self-drive.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

• Partner with Talent Acquisition and HR Operations to attract and hire exceptional team members through Greenhouse.
• Collaborate with Learning & Development to train, develop and provide leadership to exceptional team members to ensure the property can operate effectively and to ensure team members are pursuing the next step in their Scion career.
• Accountable for scheduling appropriate property staffing at all times, including after hour on-call shifts, being the primary responder.
• Elevate employee experience through data, conversations and team building to ensure high morale.

Property Administration

• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
• Engage internal Legal department for vendor management, risk management, court appearance and contract administration matters.
• Conduct quarterly apartment inspections to assess damage and identify property improvements to address.

Facilities & Capital

• Accountable for safe and sanitary community experience for employees, residents and guests including curb appeal, operationally sound facilities, common areas and preventative maintenance.
• Uphold The Scion Standard by conducting monthly property walks and submitting scorecard assessments around inspections.
• Maintain and audit valid building and system permits to ensure that the property complies with all codes and company standards.
• Responsible for identifying all capital expenditures improvements needed at the property and working with Regional Manager and Facilities & Capital Department on approval and execution of new projects.
• Obtain vendor bids on all projects and gain approval for projects that exceed the budgeted threshold for the property.

Annual Turnover Process

• Proactively plan and execute annual turnover process with the Assistant General Manager and Facilities Supervisor to ensure all team members and vendors have clear goals and expectations to meet deadlines.
• Partner closely with Talent Acquisition to adequately staff the property for support with annual turnover deadlines.
• Forecast and manage financial performance of annual turnover process to keep controllable property expenses within budget.
• Utilize Turnable to create, manage and update electronic turnover board to ensure adequate progress is being made and deadlines are being met.
• Conduct move-out inspections and vendor service walks to ensure units are ready for resident move-in dates.
• Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Financial Performance

• Work closely with partner departments for financial aspects of the property such as preparing annual and capital budgets, managing property expenditures, invoice entry, payroll, inventory, collection policies, forecasting, meeting revenue targets, credit card reconciliation, variance reporting, vendor service agreements and month-end processes.
• Proactively seek out ways to add revenue and/or reduce expenses to enhance Net Operating Income.

Customer Experience & Sales

• Implement and maintain Scion’s customer experience philosophy including but not limited to brand integrity, reputation management, resident events, work order management, turnover, hiring and developing staff with a customer experience mindset.
• Accountable for monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience.
• Accountable for achieving all unique Key Performance Indicator set for the property.
• Support AGM with escalated resident concerns and assist in de-escalating situations when needed.
• Accountable for achieving revenue targets such as market rates, gain to lease, concessions, and leasing velocity.

The responsibilities listed above may not be all inclusive.

What We Require

• Exceptional written and verbal communicator
• Time Management
• Conflict Management
• Vendor management
• Confidentiality
• Customer-centric mindset
• 3+ years’ experience managing living communities and a team of 3+
• Proficient in Property Management Systems (Entrata preferred)

Relevant Systems and Platforms

• Vena (Budgeting tool)
• Entrata (Property Management System)
• Greenhouse (Applicant Tracking System)
• Lattice (Performance Management System)
• Turnable (Electronic Turn board)
• ADP (Staff schedule and payroll system)
• Qualtrics (Employee and Resident Experience platform)
• Microsoft Office
• Ops Technology
• ClickUp (Project Management Tool)
• Scion Intelligence

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring non-traditional hours during peak times, emergencies and inclement weather.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND5 #wearehiring #werehiring 

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. 

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Operations Manager, you’ll oversee day-to-day hospital operations, working closely with your Hospital Manager to drive culture, engagement, efficiency, and growth. Heading areas such as operations, the scribe program, and marketing, you’ll continuously find ways to say yes to elevating the VEG experience, empowering VEGgies to do the unexpected in their roles. By constantly seeking different ways to enhance the customer experience and achieve operational excellence, you’ll make a meaningful impact on both your team and the people and pets you serve.

WHAT YOU’LL DO

• Guide and develop non-clinical hospital teams—including CECs, Scribes, and Inventory Coordinators—through recruiting, training, coaching, and performance management
• Foster a strong, unified culture, aligning clinical and non-clinical teams to deliver an extraordinary customer experience
• Oversee daily operations, including team scheduling, financial reporting, inventory processes, and reconciliation of hospital systems
• Train and mentor VEGgies on delivering a customer experience that reflects our core values and the VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets
• Monitor key performance metrics (e.g., phone conversions, customer satisfaction, review platforms) and implement strategies to enhance results
• Develop and manage inventory budgets and ordering systems to ensure accuracy, efficiency, and cost-effectiveness
• Assist hospital leadership in handling HR issues, conflict resolution, and succession planning for team growth
• Hold daily team huddles and monthly meetings to inspire, align, and build connection across your team
• Engage with customers and follow up post-visit to ensure satisfaction, reinforce care, and gather valuable feedback
• Partner on local marketing efforts, community events, and rDVM outreach to grow hospital awareness and strengthen referral relationships

 WHAT YOU NEED

• High School diploma required; associate’s or bachelor’s degree in business management or a related field preferred
• 2 years of leadership experience; 5+ years of experience in a hospital environment preferred
• Experience with scheduling staff, recruiting, training, budgeting, facilitating developmental meetings, performance management, and building high-performing teams 
• Advanced knowledge of computer programs and practice management software
• A clear communicator with high emotional intelligence
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types  

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

The Operations Manager reports to the VP Of Operations and is primarily responsible for supervising the day to day security operations out of the Titan Green Bay/ Sheboygan area. Additionally, the Operations Manager will work directly the HR department to ensure Titan Security provides “Best-In-Class service” to our clients and our staff.

Responsibilities include but are not limited to:

• Build, improve, and maintain effective relationships with both client and employees.
• Report all operational matters directly to the Portfolio Manager and/or members of senior management.
• Responsible for establishing, maintaining and reviewing schedules to minimize company overtime within WinTeam.
• Responsible for the recruitment and ongoing development of the workforce.
• Perform direct recruiting and sourcing activities for open positions.
• Assist Director of Portfolio Management with annual training requirements for all staff.
• Build, improve and maintain effective relationships with both client and employees.
• Report all operational matters directly to the Director of Portfolio Management and/or members of senior management.
• Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service
• Handle any escalated security issues or emergency situations appropriately
• Conduct annual reviews on site staff and Field Supervisors.
• Monitors the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff
• Clearly and accurately record reported data such as call-offs, tardies, emergencies, unusual occurrences, and malfunctioning of equipment.
• Coordinates and documents performance tracking of all staff personnel
• Maintain and ensure the integrity of personnel files and workforce management systems working with Account Managers and HR department, as necessary
• Support HR department in review of involuntary terminations including coordinating and conducting exit interviews, assisting with unemployment claims, union grievances and appeals
• Supports Director of Portfolio Management and HR in hiring, training and on-boarding
• Explain company personnel policies, benefits, and procedures to all staff and job applicants
• Compile and prepare reports and documents pertaining to personnel activities and account trends
• Prepare correspondence and memos as needed
• Responsible for tracking company equipment in the field including technology, vehicles, etc. and ensuring company equipment is utilized in accordance with applicable policies
• Stays current on federal, state guidelines relative our services
• Supports the organization’s culture, processes, practices and systems to ensure that all employees are given the opportunity to contribute to the business goals of the company and its clients
• Flexible schedule to meet the needs of the business which includes weekends and evenings.
• Other duties as assigned
• Due to the nature of this assignment, special attention is paid to those candidates that are able to successfully demonstrate: A work history illustrating a progressively increasing security/customer service related skill sets and responsibilities with an emphasis in a supervisory capacity work, communication center protocol, knowledge of security operations, in addition to an advanced level computer proficiency/technological skills, specifically as it relates to established physical security needs.
• Having any, or a combination of the above listed attributes may increase your chances of selection

Qualifications:

Education and/or Experience: Bachelor’s Degree Preferred and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center preferred.

Must be at least 21 years of age.

Certificates, Licenses, Registrations: Ability to acquire and maintain a Wisconsin Private Security License, including state accredited training requirements.

Language Skills:  Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Computer Skills: Proficiency with Microsoft Office software, scheduling software a plus.

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you. 

Physical Demands: Standard office environment. 

Salary & Benefits: Salaried role starting at $75,000 per year, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion

EOE/M/F/D/V

#HP

The Operations Manager reports to the VP Of Operations and is primarily responsible for supervising the day to day security operations out of the Titan Green Bay area. Additionally, the Operations Manager will work directly the HR department to ensure Titan Security provides “Best-In-Class service” to our clients and our staff.

Responsibilities include but are not limited to:

• Build, improve, and maintain effective relationships with both client and employees.
• Report all operational matters directly to the Portfolio Manager and/or members of senior management.
• Responsible for establishing, maintaining and reviewing schedules to minimize company overtime within WinTeam.
• Responsible for the recruitment and ongoing development of the workforce.
• Perform direct recruiting and sourcing activities for open positions.
• Assist Director of Portfolio Management with annual training requirements for all staff.
• Build, improve and maintain effective relationships with both client and employees.
• Report all operational matters directly to the Director of Portfolio Management and/or members of senior management.
• Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service
• Handle any escalated security issues or emergency situations appropriately
• Conduct annual reviews on site staff and Field Supervisors.
• Monitors the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff
• Clearly and accurately record reported data such as call-offs, tardies, emergencies, unusual occurrences, and malfunctioning of equipment.
• Coordinates and documents performance tracking of all staff personnel
• Maintain and ensure the integrity of personnel files and workforce management systems working with Account Managers and HR department, as necessary
• Support HR department in review of involuntary terminations including coordinating and conducting exit interviews, assisting with unemployment claims, union grievances and appeals
• Supports Director of Portfolio Management and HR in hiring, training and on-boarding
• Explain company personnel policies, benefits, and procedures to all staff and job applicants
• Compile and prepare reports and documents pertaining to personnel activities and account trends
• Prepare correspondence and memos as needed
• Responsible for tracking company equipment in the field including technology, vehicles, etc. and ensuring company equipment is utilized in accordance with applicable policies
• Stays current on federal, state guidelines relative our services
• Supports the organization’s culture, processes, practices and systems to ensure that all employees are given the opportunity to contribute to the business goals of the company and its clients
• Flexible schedule to meet the needs of the business which includes weekends and evenings.
• Other duties as assigned
• Due to the nature of this assignment, special attention is paid to those candidates that are able to successfully demonstrate: A work history illustrating a progressively increasing security/customer service related skill sets and responsibilities with an emphasis in a supervisory capacity work, communication center protocol, knowledge of security operations, in addition to an advanced level computer proficiency/technological skills, specifically as it relates to established physical security needs.
• Having any, or a combination of the above listed attributes may increase your chances of selection

Qualifications:

Education and/or Experience: Bachelor’s Degree Preferred and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center preferred.

Must be at least 21 years of age.

Certificates, Licenses, Registrations: Ability to acquire and maintain a Wisconsin Private Security License, including state accredited training requirements.

Language Skills:  Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Computer Skills: Proficiency with Microsoft Office software, scheduling software a plus.

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you. 

Physical Demands: Standard office environment. 

Salary & Benefits: Salaried role starting at $75,000 per year, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion

EOE/M/F/D/V

#HP

Position: Manager in Training

Hours: 40 Weekly

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Manager in Training

As Manager in Training, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The MIT supports the Store Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the MIT will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Responsibilities: 

Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:

• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
• Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
• Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
• Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
• Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:

• Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
• Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:

Required:

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills 
• Excellent analytical, critical thinking and troubleshooting skills. 
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback
• Proficient in excel, Microsoft suit, and adaptable to other systems as required
• Basic HR skills in hiring, scheduling, training, and performance management
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

Job Description

Business Development Manager - Midwest

About us

We are a pre-IPO company backed by a distinguished group of strategic partners and some of the world’s most influential climate tech funds. With strong traction in shipments and several major customer wins, the market now recognizes the value of our technology and the impact it will have on the future of the industry.

We have a world-class R&D organization, an extensive patent portfolio and a strong leadership team which is scaling the company up across all functions. We are headquartered in Austin, TX, and have a state-of-the-art manufacturing facility in Saltillo, Mexico, with room for significant expansion.

Increasingly, end customers are willing to pay a premium for solutions featuring “Infinitum Inside.” Our OEM partners are successfully leveraging this differentiation to achieve higher close rates and command greater margins.

In short, we believe we have crossed the chasm—introducing breakthrough technology into a traditionally conservative sector. We are now ready to scale our go-to-market team substantially and are seeking team members who are passionate about rapid growth, eager to learn, and excited to tackle the challenges ahead as we make this journey together.

The role

As a Business Development Manager - Midwest, you will focus on penetrating critical verticals such as data centers, healthcare, and high-tech manufacturing along the Mid Western US regions. This role requires a strategic thinker who can build executive-level relationships and drive complex deals.

Responsibilities

• Develop and execute strategic account plans targeting high-value verticals such as data centers, healthcare, and high-tech manufacturing, with a focus on hyper scalers, colocation providers, and design/build firms.
• Identify and engage key decision-makers including data center owners, developers, facility engineers, and design consultants to create demand for Infinitum’s motor technology.
• Influence mechanical and electrical design teams to specify Infinitum motors as the basis of design in new construction and infrastructure upgrade projects.
• Build and maintain executive-level relationships to drive long-term partnerships, recurring revenue, and accelerate buying decisions.
• Collaborate with ecosystem stakeholders such as engineering firms, OEM partners, and design consultants to create preference for Infinitum’s products.
• Own the commercial relationship and account strategy from initial engagement through successful specification and procurement.
• Partner with Application Engineers to ensure technical alignment and seamless integration of Infinitum motors into design documentation.
• Represent Infinitum at industry events, technical working groups, and strategic meetings with customers and engineering firms to strengthen market presence.
• Maintain accurate CRM records, pipeline forecasts, and reporting on specification progress and wins.
• Monitor competitive landscape, market dynamics, and customer roadmaps to uncover timing opportunities for specification and procurement.

Must haves

• Experience developing strategic relationships in key verticals (e.g., data centers, healthcare, or similar).
• Proven ability to create and execute account-based strategies for large, complex customers.
• Track record of closing multi-million-dollar, enterprise-level deals.
• Strong strategic thinking and consultative selling skills, and ability to engage and influence executive-level decision-makers.
• Must be able to travel up to 75% of the time for customer meetings. 

Qualifications

• 7+ years of experience in technical sales, business development, or strategic accounts-preferably in HVAC, energy efficiency, or mission-critical industries.
• Strong strategic thinking and consultative selling skills.
• Proven ability to close large, complex deals.
• Demonstrated success selling to key verticals and understanding their unique needs.
• Strong understanding of HVAC systems, mechanical contracting, and facility operations.
• Skilled at managing long sales cycles with multiple stakeholders and layers of approval.
• Excellent communication, negotiation, and account development skills.
• Comfortable working cross-functionally with engineering, marketing, and operations.

Benefits:

We have created a community at Infinitum, where everyone feels a sense of belonging and is working together to achieve our goals. 

• Comprehensive Health Coverage (Medical/Dental/Vision)
• Short-Term & Long-Term Disability Coverage
• Health Savings Account (HSA) – includes employer contributions.
• Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
• 401(k) – Traditional and Roth
• Stock Options
• Open Paid Time Off (PTO)
• 12 Paid Holidays
• Potential Relocation Assistance
• Flexible schedule – including hybrid possibilities
• Company Paid Lunch on Fridays
• Community Give-back Opportunities

Infinitum embraces diversity and is an equal opportunity employer. 

Agency representatives, we appreciate your interest, but we've got this!

#LI-Remote

Position: Assistant Manager 

Hours: 40 Weekly

Interview Plan

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Assistant Manager

As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The ASM supports the Shop Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Responsibilities: 

Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:

• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
• Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
• Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
• Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
• Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:

• Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
• Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:

Required:

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills 
• Excellent analytical, critical thinking and troubleshooting skills. 
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback
• Proficient in excel, Microsoft suit, and adaptable to other systems as required
• Basic HR skills in hiring, scheduling, training, and performance management
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

Entrepreneur and sales leader sought for growing consulting practice! Our empowered culture was built by Big Four alumni and has attracted the industry's best and brightest for more than 15 years.

Our clients range from CFOs and VPs of finance, tax, and internal audit as well as Controllers and Accounting Managers. They rely on us because we speak their language and understand their needs. If you have the finance and accounting credentials, business acumen, and market intelligence to deliver the right expertise, read on.

• Ranked #1 Best Staffing Firm to Work For in North America by Staffing Industry Analysts (Category: 500+ Employees)
• An Inc. Magazine’s fastest growing company in America every year since 2007.
• Over $750 Million in annual sales and 40+ offices internationally and growing.
• Founded in 2002 by Big 4 Alumni.

A Day in the Life

Your CFO client just called. Her accounting department could really use help prepping for an upcoming audit. Or maybe she needs a seasoned project manager to lead a merger integration. As a Business Development Manager, you will:

• Establish and maintain target list developing client relationships.
• Conduct prospecting activities including phone calls, “ad calls,” skills marketing, email, social media, in-person meetings, and other methods.
• Generate new job orders weekly in line with performance objectives.
• Manage new and open job orders from intake to fulfillment.
• Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.
• Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.

Qualifications:

• Bachelor’s Degree required.
• 1-3 years of experience in Finance & Accounting staffing augmentation is preferred.
• Background in audit, tax, and/or public accounting a plus.
• Proven success achieving and/or exceeding performance goals.
• Strong desire to lead while remaining hands-on in business development.

Vaco Benefits:

• Competitive base salary + uncapped commission
• Full Benefits: Medical, Dental, Vision, Life and Disability Insurance, 401k with company matching, Health Savings Account (with company contributions!), generous PTO that increases with tenure, and more
• Annual incentive trips to exotic destinations for you and a guest
• Ongoing training and learning forums by industry experts

Location: Hybrid (2-3x in office)