HR Manager Jobs in Warsaw.
All active HR Manager roles based in Warsaw.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
As Marqeta’s Project Manager, Disputes Onboarding you will work with first-class Disputes Project Management Team-a key team driving the customer experience at Marqeta. Team mission is to become an essential partner to our customers by delivering a seamless, high-impact onboarding experience. In this role, you’ll play a critical part in designing and implementing onboarding processes that set our partners up for success within Marqeta’s Disputes offerings. Your work will directly contribute to delivering a smooth, scalable, and delightful onboarding experience.
This role will be performed in a hybrid work model (Tuesday, Wednesday, Thursday onsite) from our Warsaw office. We’d love for you to join us!
What you will you’ll do
- Create and manage project plans for onboarding new customers into Marqeta’s Disputes products and services.
- Lead project planning and deployment of new tools and features within the Disputes ecosystem.
- Coordinate with internal teams to monitor progress, track tasks, and communicate status updates.
- Support process development and documentation for both internal teams and customers.
- Identify areas for improvement and help optimize onboarding workflows.
- Manage multiple customer onboarding engagements simultaneously, responding to questions and resolving issues as they arise.
- Partner with Product and Customer Support Operations teams to troubleshoot challenges and improve internal handoffs.
What We’re Looking for
- 1–2 years of experience in a client-facing role with project management responsibilities.
- Strong organizational and planning skills with a keen attention to detail.
- Familiarity with project management tools (e.g., Asana, Smartsheet, Jira).
- Self-starter with a proactive mindset and the ability to work independently.
Comfortable working across cross-functional teams in a fast-paced environment. - Strong communication skills and a collaborative work style.
Ability to manage competing priorities while maintaining high-quality delivery. - Experience working directly with customers.
Nice-to-haves
- Proficient in Visio/Lucidchart.
- Disputes and chargebacks knowledge.
- Payment processing knowledge.
Your Manager
- Lisa Valles
Recruiter
- Agata Wojciechowska
Typical Process
- Application submission
- Recruiter video call
- Hiring manager video call
- Virtual “Onsite” consisting of 3, 45 min calls
- Offer!
Compensation and Benefits
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in PLN, is: 117,200 - 146,500. The bonus target for this position is 10 % of the applicable base salary, subject to the plan terms and meeting eligibility requirements.
Along with monetary compensation, Marqeta offers:
Monthly stipend for your home office equipment and connectivity
Annual development stipend to support your growth and development
Pension Scheme provided by Allianz
Employee health through Luxmed with employee cover paid at 100% by Marqeta
Four floating holidays as additional paid days off to your annual leave entitlement
In-office amenities including: drinks and snacks, wellness room, dedicated barista, community events onsite
MultiSport Plus membership offerings
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
OUR HIRING PROCESS:
- We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy
We are seeking a skilled Middle Web Project Manager to oversee a complex website and its network of mini-websites while coordinating delivery across multiple departments. This role requires someone who can handle complex multi-site projects, manage competing departmental priorities, and navigate challenging situations while ensuring timely delivery. The ideal candidate will demonstrate strong coordination skills, adaptability under pressure, and the ability to maintain stakeholder alignment across diverse organizational functions.
Key Responsibilities
- Manage multi-site project initiatives including content updates, feature releases, technical improvements, and integration projects
- Facilitate collaboration between Development, HR, Design, and Marketing departments on website-related projects
- Balance competing departmental requests and resource needs while keeping projects on track
- Respond effectively to project challenges, including technical issues, scope changes, and resource constraints
- Manage stakeholder expectations during difficult situations while maintaining project momentum
- Adapt project approaches when facing unexpected challenges or changing requirements
- Track project progress and identify potential risks before they impact delivery schedules
- Ensure quality standards are maintained across all website projects and deliverables
- Continuously identify and implement improvements to development and delivery processes to enhance team efficiency, and improve overall project outcomes
- Communicate with stakeholders throughout project lifecycle, gathering requirements and managing expectations
- Present project proposals and updates to various departmental leads
- Support change management efforts during website transitions and system updates
- Collect and analyze data to support website optimization decisions
- Maintain awareness of web industry trends and best practices
Qualifications
- 3+ years of proven web project management experience with demonstrated success in website or digital projects
- Experience in Business Analysis or a PM role with strong BA involvement, including requirements gathering, process analysis and translating business needs into development tasks.
- Strong analytical and research skills for identifying optimization opportunities
- Excellent organizational and planning abilities for managing complex multi-site projects
- Proven experience in cross-functional team coordination and stakeholder management
- Website project management experience including content, technical, and design aspects
- Excellent communication and interpersonal skills for multi-departmental coordination
- Ability to work independently and collaboratively depending on project needs
- Flexibility to adapt to changing project requirements and tight deadlines
- Solution-oriented mindset with data-driven decision-making approach
- Website analytics and optimization tools experience
- Content management system familiarity
- Practical experience with JIRA, Confluence, and Figma
- Fluency in English (written and verbal)
What We Offer
- Opportunity to shape the backbone systems of a modern, data-driven digital company.
- Autonomy to lead meaningful projects from ideation to impact.
- A collaborative, innovation-first environment that values initiative and experimentation.
- Reduced working hours on Fridays during the summer.
- Schedule: Monday–Friday, 1 PM – 9 PM EET.
Why Join Us
You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Ready to apply?
Apply to INFUSE
Asana is building its next major business line: Enterprise Service Management, powered by AI agents and tightly integrated with Asana’s Work Graph. This is a 0→1 opportunity to define how IT, HR, and Support teams resolve work, automate workflows, and connect tickets to projects in a modern, AI-native platform. We’re looking for a hands-on, product-focused Engineering Manager to lead and grow the team and deliver high quality products. This role is ideal for someone who loves ambiguity, builds quickly, learns from customers, and has experience shaping AI agentic workflows, IT/service automation tools, or adjacent enterprise SaaS products.
In your role, you will be instrumental in balancing deep technical investments with rapid product delivery, fostering a culture of collaboration and technical excellence, and ensuring your engineers are closely connected to the needs of our customers. You will play a key role in defining the team’s long-term roadmap, mentoring your group of engineers, and partnering cross-functionally to conceive and deliver delightful products.
This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements.
We offer a Contract of Employment (UoP) for our employees in Poland.
What you’ll achieve:
- Manage and coach 6–8 engineers, fostering an inclusive culture and establishing team rituals that drive both excellence and professional growth.
- Partner with product, design, and UXR to translate customer pain points into a reliable, technical MVP and a scalable architectural roadmap.
- Collaborate with cross-functional partners managers to balance large-scale feature launches with iterative, daily product enhancements.
- Guide the articulation and execution of the team’s future roadmap and ensure the team’s work ties back into high-level business goals
- Spend significant time with customers to validate technical feasibility and co-develop workflows that solve real-world problems.
About you:
- Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
- 5+ years of relevant experience with 2+ years managing a technical team, and a demonstrated track record of growing engineers across levels
- Earns trust quickly, bringing the intelligence, empathy, and technical depth to go deep on architecture, flows, and tradeoffs alongside a sharp engineering team.
- Has built and scaled new products or incubations before, operating with urgency and resourcefulness, pushing through ambiguity without needing perfect structure.
- Thrives in customer conversations and translates qualitative insights into crisp product decisions, energized by solving real operational pain, not just shipping features.
- Clear, persuasive communicator who can bring structure to ambiguous spaces and align engineering, design, product, and exec stakeholders around a coherent direction.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer:
- Generous, transparent and fair compensation system (base salary and RSUs)
- Contract of Employment (and the option of 50% tax deductible costs for author’s rights usage in respect of applicable roles )
- Health insurance with dental and travel coverage (Lux Med)
- Breakfast and lunch catering on the days that you work from the office
- Vacation allowance
- Career growth budget
- Home office setup budget
- Gym/Fitness card
- Fertility healthcare and family-forming support with Carrot
- Mental Health Support in Modern Health
- Group life insurance
- MacBooks with all necessary accessories
For this role, the estimated base salary range is between 43,583 - 55,416 PLN gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity and sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
Ready to apply?
Apply to Asana
The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. We continue to grow, with a global team focused on revenue and field marketing, product marketing, brand and content creation, advertising, and lifecycle marketing.
Drive Asana's company-wide localization and international growth programs, balancing scalability with cultural relevance. Partnering closely with Go To Market, Web Launches, SEO, and Optimization teams, you'll apply region-specific strategy that drives growth and acquisition across key markets. As our Global Experience Manager you're not just a localization expert — you're a multi-disciplinary growth driver. You'll manage a roster of language specialist contractors while owning the experience design of locale-specific web experiences, shifting from legacy workflows to an AI-first ecosystem. [Include Team Description here].This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
We offer a Contract of Employment (UoP) for our employees in Poland.
What you’ll achieve
-
Design and execute a global localization roadmap that prioritizes AI automation, organic growth, and autonomous workflows.
-
Manage a team of language specialist contractors and Marketing's translation management, including vendor relationships, workflow governance, and quality standards.
-
Champion international PLG and SLG growth by identifying and optimizing self-serve and sales-assisted acquisition and expansion motions.
-
Analyze international funnel performance—from traffic to trial to paid conversion—to develop region-specific hypotheses that improve growth loops.
-
Train and own Asana AI Teammates to achieve quality excellence and automations in localization and global expansion.
-
Design and own locale-specific web experiences, ensuring information architecture and content strategy feel intentionally built for each market.
-
Partner cross-functionally with SEO, Web Launches, and Optimization teams to drive global acquisition and brand consistency.
-
Establish metrics to measure LLM performance, including accuracy, fluency, cultural nuance, and bias mitigation.
About you
-
5+ years in localization program management, with at least 2 years in a leadership or systems architecture capacity managing contractors or in-house teams.
-
3+ years of experience across growth disciplines (SEO, CRO, PLG/SLG), demonstrating a track record of driving measurable global initiatives.
-
Deep hands-on expertise with LLMs, prompt engineering for translation, and API-driven localization workflows.
-
Proven experience designing high-quality digital experiences through CMS (e.g., Contentful) and marketing technology stacks (e.g., Marketo, Salesforce).
-
Proficiency with UX analytics and CRO tools (e.g., Contentsquare, Hotjar) and data visualization platforms (e.g., Tableau, Looker) to derive actionable insights.
-
Strong change management skills with the ability to migrate legacy workflows to automated, modern tech stacks.
-
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
-
Excellent cross-functional influence and vendor management skills, with a deep understanding of international cultural nuances.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between 18,333 PLN - 20,333 PLN gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
-
- Generous, transparent and fair compensation system
- Contract of Employment (and the option of 50% tax deductible costs for author’s rights usage in respect of applicable roles )
- Health insurance with dental and travel coverage (Lux Med)
- Meals reimbursement on the days that you work from the office
- Career growth budget
- Home office setup budget
- Gym/Fitness reimbursement
- Fertility healthcare and family-forming support with Carrot
- Mental health support in Modern Health
- Group life insurance
- MacBooks with all necessary accessories
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
Ready to apply?
Apply to Asana
Customer Success Engineer
Share this job
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value
What You’ll Do
- Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
- Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
- Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
- Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
- Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
- Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
- Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
- Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
- Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
- Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership
What You’ll Bring
- 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
- Advanced level of English (Spanish / German / French nice to have)
- Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
- Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
- VMCE certification required (may be completed post-hire within an agreed timeframe).
- Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
- Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
- Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
- Excellent communication, cross-functional collaboration, and stakeholder management skills.
What You’ll Get
- 26 paid days off annually, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental, maternity, and paternity leave
- Fully covered family medical plan, dental, rehab, and vaccinations
- Life, critical illness, and disability insurance
- Employer pension contribution via PPK
- Monthly Edenred allowance of 450 PLN for meals
- MultiSport card fully covered by Veeam, giving access to sports facilities nationwide
- Up to 12 free therapy sessions annually, plus legal and financial advice
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Please note: If an applicant is permanently located outside of Poland, Veeam reserves the right to decline the application for this position.
#LI-MM1
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Procurement Manager
Share this job
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
Key Responsibilities:
Procurement Strategy Development:
- Identify cost-saving opportunities and negotiate contracts to maximize value for the organization.
- Help to develop and implement category-specific procurement strategies aligned with business objectives.
Supplier Management:
- Build and maintain strong relationships with suppliers to ensure high-quality service and optimal pricing.
- In conjunction with business stakeholders, evaluate supplier performance and take a leading role in supplier development initiatives across spend categories within your remit.
- Oversee the sourcing and onboarding of new suppliers as needed.
Category Management:
- Manage procurement activities across various categories, including but not limited to Construction, Facilities Management, PR and Events, Travel, HR, and Technology.
- Collaborate with internal stakeholders to understand business needs and provide procurement expertise to meet objectives.
Policy and Process Development:
- Contribute to the creation of procurement policies, procedures, and processes to ensure compliance and operational efficiency.
- Ensure alignment with company-wide goals and regulatory requirements.
Data Analysis and Reporting:
- Analyze procurement data to identify trends, risks, and opportunities for improvement.
- Provide regular reports to Procurement leadership on procurement performance and cost savings achieved.
Cross-Functional Collaboration:
- Work closely with various departments, which may include Finance, Operations, HR, and IT, to support their procurement needs.
- Lead or contribute to cross-functional projects requiring procurement input.
- Ideally a minimum of 8 years of experience in procurement or a related commercial field. Your ability to think strategically and commercially is, however, more important than your direct experience within procurement as a discipline.
- Ideally, demonstrated success in managing end-to-end procurement processes.
- Experience in one or more of the following categories is highly desirable: Construction, Facilities Management, PR and Events, Travel, HR, Technology
- Strong negotiation, communication, and stakeholder management skills.
- Solid understanding of procurement best practices, including RFx management, supplier selection, key commercial aspects of contracting, and spend analysis.
- Proven ability to work independently in a very fast-paced, dynamic environment and comfort with uncertainty, ambiguity and making decisions with incomplete or imperfect information.
- Knowledge of legal and compliance considerations related to procurement.
- A collaborative and innovative work environment.
- Highly competitive salary and benefits package.
- Professional growth and career development opportunities.
Bold moves start here. Make yours. Apply today!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to BrainRocket
Senior Project Manager (Contract, Remote)
Share this job
OUR HIRING PROCESS:
- We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy
We are seeking an experienced Senior Project Manager with a background in Business Analysis and/or Product Management to lead strategic business initiatives. This role is responsible for the end-to-end execution of projects focused on analyzing, planning, implementing, and automating business processes. The ideal candidate combines project management expertise with analytical skills to drive business process improvements at both departmental and company levels.
Key Responsibilities
- Lead and coordinate multiple projects simultaneously across different departments, ensuring timely delivery within scope and budget
- Own end-to-end project planning, including solution design, budgeting, resource allocation, and risk management
- Conduct in-depth analysis of workflows and business processes to identify optimization opportunities and translate them into actionable project requirements
- Drive business process improvements through research, process modeling, data analysis, and gap analysis
- Communicate effectively with stakeholders throughout the project lifecycle - gathering requirements, reporting progress, presenting results, and managing expectations
- Lead change management efforts, ensuring smooth transitions and stakeholder engagement during implementation
- Coordinate with cross-functional teams to ensure the successful integration of business systems, processes, and technology solutions
Qualifications
- 4+ years of proven project management experience
- Proven experience as a Business Analyst or Product Manager
- Proven experience in managing digital and operational business process improvement projects
- Hands-on experience in business process analysis and workflow optimization with a proven track record of implementing improvements directly into products or operational processes
- Experience managing cross-functional teams and collaborating with business and technical stakeholders
- Fluency in English (Upper-Intermediate or Advanced level)
- Experience implementing AI into products and/or business processes with measurable results is a plus
- Proficiency in no-code/low-code tools (n8n, Zapier, Make, Bubble, Bolt, etc.) is a plus
What We Offer
- Opportunity to shape the backbone systems of a modern, data-driven digital company.
- Autonomy to lead meaningful projects from ideation to impact.
- A collaborative, innovation-first environment that values initiative and experimentation.
- Reduced working hours on Fridays during the summer.
- Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.
Why Join Us
You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Ready to apply?
Apply to INFUSE
Middle Project Manager (Contract, Remote)
Share this job
OUR HIRING PROCESS:
- We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy
We are seeking an experienced Middle Project Manager with a strong background in Project Management and Process Implementation to lead the development and implementation of the new internal systems and business processes. The ideal candidate has a blend of project management, analytical, and soft skills to analyze and improve processes on department and company levels and communicate directly with the stakeholders.
Key responsibilities:
- Lead the end-to-end internal project lifecycle - from requirements gathering to solution delivery and business process implementation
- Conduct user interviews and stakeholder discovery sessions to identify business needs, validate assumptions, shape the direction of process or system improvements, and translate them into clear, actionable project requirements
- Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage
- Work closely with product managers, design, development, and other teams to ensure timely and high-quality delivery
- Identify and manage project risks, issues, and dependencies, providing mitigation strategies and solutions
- Lead change management efforts, ensuring smooth transitions and stakeholder engagement throughout project phases
- Monitor project performance and KPIs, ensuring alignment with project objectives and business outcomes
- Lead business process implementation - ensuring solutions are embedded into actual workflows and adopted by the teams
- Collect and analyze data to support decision-making and proposed solutions
- Prepare and deliver progress reports, presentations, and status updates to stakeholders and senior management
- Maintain awareness of industry trends, emerging technologies, and best practices
- Proactively identify potential process improvements, efficiency gaps, and blind spots across teams and workflows
Qualifications
- 3+ years of experience in project management
- Strong organizational, planning, and delivery skills
- Experience in business process analysis and optimization, or product workflow buildup, is a must
- Strong communication and stakeholder management skills
- Experience working with cross-functional teams and both business and technical stakeholders
- Data-driven approach to decision-making
- Experience working with AI or implementing AI into products or business processes
- Ability to work independently and as part of a team
- Flexibility to adapt to changing requirements and deadlines
- English at least B2
- Ukrainian and/or Russian language is a plus
What We Offer
- Opportunity to shape the backbone systems of a modern, data-driven digital company.
- Autonomy to lead meaningful projects from ideation to impact.
- A collaborative, innovation-first environment that values initiative and experimentation.
- Reduced working hours on Fridays during the summer.
- Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.
Why Join Us
You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Ready to apply?
Apply to INFUSE
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
O WPP Media
WPP Media to globalna organizacja mediowa należąca do grupy WPP, skupiająca marki Choreograph, EssenceMediacom, Mindshare i Wavemaker.
W świecie, w którym media są wszędzie i we wszystkim, łączymy najlepsze platformy, ludzi i partnerów, aby tworzyć nieograniczone możliwości wzrostu.
Dołączając do nas korzystasz z programów przygotowujących do zawodów przyszłości oraz pracujesz ze specjalistami, których kompetencje potwierdzone są certyfikatem DIMAQ. W WPP Media nie tylko używamy technologii – my ją tworzymy. Dzięki naszym autorskim narzędziom, takim jak platforma WPP Open (platforma AI dla marketingu), będziesz pracować na międzynarodowych projektach i wspierać klientów na całym świecie. W WPP Media możesz korzystać z globalnych zasobów i kontaktów całej sieci WPP, poszerzać sieć znajomości i uczyć się od najlepszych w marketingu i reklamie.
Jako Top Employer Poland & Europe 2021–2025 tworzymy środowisko pracy oparte na zaufaniu i wysokich standardach HR. Po raz drugi z rzędu (2024 i 2025) Magazyn Media & Marketing uhonorował nas tytułem Grupy Mediowej Roku.
Więcej informacji możesz znaleźć na stronie wppmedia.com
Gdzie będziesz rozwijać swoje kompetencje?
EssenceMediacom to marka agencyjna przynależąca do WPP Media. Specjalizujemy się w tworzeniu strategii, które nie tylko optymalizują działania reklamowe, ale także napędzają rozwój biznesu na dużą skalę. Opieramy się na danych i technologii, działamy zarówno dla ludzi, jak i algorytmów, łączymy różnorodne kompetencje, testujemy i uczymy się, a co najważniejsze – ewoluujemy wraz z otoczeniem.
Jak będzie wyglądała Twoja praca?
Jako MEDIA PLANNER, dołączysz do zespołu Agency Planning, który pełni rolę strategicznego partnera dla Klientów z branży FMCG, sportowej i rozrywkowej/gamingowej.
Na co dzień będziesz m.in.:
- planować i prowadzić kampanie all media,
- analizować dane i optymalizować kampanie,
- przygotowywać rekomendacje mediowe i prezentować je Klientowi,
- uczestniczyć w audytach i optymalizacjach kampanii
Co przyda Ci się na starcie?
- strategiczna znajomość mediów – czyli umiejętność strategicznego planowania kampanii z uwzględnieniem celów biznesowych, budżetów mediowych i optymalizacji działań
- znajomość narzędzi takich jak Adreal, Campaign Manager, GA4, (wiesz do czego służy Google Ads, Meta Ads, DV360),
- swobodne poruszanie się PowerPoint i Excel,
- znajomość języka angielskiego (B2),
Świetnie odnajdziesz się w naszym zespole jeśli cechuje Cię otwartość, komunikatywność i chęć współpracy w zespole, który stawia na partnerstwo i dzielenie się wiedzą.
Czego możesz spodziewać się po nas?
- umowy o pracę,
- pracy 3 dni z biura, 2 z domu,
- benefitów po pierwszym miesiącu współpracy: ubezpieczenia na życie, dofinansowania do angielskiego/karty sportowej, opieki medycznej,
- zniżki do naszej kantyny pracowniczej,
- workation po pół roku pracy,
- cotygodniowych śniadań w biurze dla wszystkich,
- cyklicznych spotkań integracyjnych,
- rozbudowanej oferty szkoleń wewnętrznych i zewnętrznych,
- możliwości dołączenia do Innovation Community – to nasz wspólny program realizowany z Mspark: razem z Tobą rozwijamy i wdrażamy innowacyjne pomysły z sektora MARTECH,
- technologii - pracujemy na narzędziach, które naprawdę mogą zoptymalizować Twój czas pracy,
- programu poleceń dla dołączających współpracowników z zewnątrz,
- możliwości rozwoju wewnątrz naszych spółek – rozumiemy chęć zmiany ścieżki kariery, wyboru ścieżki eksperckiej albo managerskiej,
- świetnie zorganizowanego programu Induction, dzięki któremu Twoje pierwsze dni pracy będą mniej stresujące,
- wsparcia w ramach Employee Assistant Program (doradztwo w zakresie zdrowia psychicznego) oraz współpracy z platformą Telus Health One,
…i czegoś, co nie jest standardem wszędzie: atmosfery, w której ludzie naprawdę się wspierają, doceniają swoją pracę i chętnie dzielą się wiedzą.
Jak wygląda nasz proces rekrutacji?
Przed Tobą rozmowa telefoniczna, a następnie spotkanie z przyszłym przełożonym w towarzystwie HRu. Podczas spotkania będziemy chcieli poznać Twoje kompetencje, ale liczymy również na to, że opowiesz nam o sobie, ponieważ chcemy tworzyć zespoły czujące się dobrze w swoim towarzystwie.
Brzmi ciekawie? Aplikuj i zobacz, jak razem możemy tworzyć przyszłość mediów!
Poniżej podajemy orientacyjny zakres wynagrodzenia brutto na tym stanowisku w momencie publikacji ogłoszenia. Przedział ten odzwierciedla ramy wynagrodzeń obowiązujące w całej naszej globalnej grupie, obejmujące różnorodne Agencje i specjalizacje. W przypadku tej konkretnej roli, nasza propozycja wynagrodzenia zostanie ustalona w ramach wskazanego zakresu, w oparciu o nasze wewnętrzne wytyczne oraz z uwzględnieniem specyficznych warunków rynkowych dla naszej specjalizacji. Ostateczna wysokość indywidualnego wynagrodzenia zależy od wielu czynników związanych z danym stanowiskiem, m.in.: bieżących potrzeb biznesowych, posiadanego doświadczenia, poziomu odpowiedzialności oraz kwalifikacji.
Oprócz podanego przedziału wynagrodzeń, oferujemy kompleksowy pakiet benefitów, mający na celu dbanie o Wellbeing naszych pracowników jak i ich rozwój zawodowy. W zależności od Agencji mogą występować różnice w zakresie benefitów, lecz typowe świadczenia obejmują: prywatną opiekę medyczną, możliwości rozwoju zawodowego, programy szkoleniowe oraz elastyczne warunki pracy (w stosownych przypadkach / jeśli jest to możliwe). Niektóre Agencje mogą również oferować dodatkowe benefity.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media
Senior Product Manager (Contract, Remote)
Share this job
OUR HIRING PROCESS:
- We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy
We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth.
Key Responsibilities
- Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
- Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
- Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process, and continuous optimization.
- Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
- Analyze existing business processes and identify opportunities for automation and improvement. Re-engineer processes and implement new, effective solutions.
- Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently.
Qualifications
- 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results.
- Experience leading cross-functional teams and delivering impactful results.
- Deep understanding of modern product and project management practices.
- Good understanding of when development is needed or not needed to solve the problem.
- Strong analytical mindset with the ability to make data-informed decisions.
- Strong organizational, planning, and delivery skills are a must.
- Excellent communication with strong stakeholder engagement and alignment skills.
- Proven records in business process analysis, optimization, and digital transformation.
- Experience in building automations to optimize processes and manual tasks.
- Self-driven, highly organized, and comfortable working remotely across time zones.
- Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
- Previous BA experience is a plus.
- Fluent in English (spoken and written).
What We Offer
- Opportunity to shape the backbone systems of a modern, data-driven digital company.
- Autonomy to lead meaningful projects from ideation to impact.
- A collaborative, innovation-first environment that values initiative and experimentation.
- Reduced working hours on Fridays during the summer.
- Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.
Why Join Us
You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
Ready to apply?
Apply to INFUSE
As Marqeta’s Workforce Management Lead, you will leverage your expertise in operational forecasting to build and own workforce planning, optimizing staffing and resource allocation across our fintech operations (BPO and internal teams). This role requires a proactive, data-driven professional who can drive operational rigor across multiple value-added services, including dispute handling, fraud operations, and contact center support, deliver accurate capacity planning in a fast-paced, dynamic environment and serve as a trusted advisor to our operations leaders. As a new internal function, you will have strong influence in how WFM is developed within Marqeta.
This role will be performed in a hybrid work model (Tuesday, Thursday onsite) from our Warsaw office. We’d love for you to join us!
The Impact You’ll Have
- Develop and maintain short- and long-term capacity plans for multiple customer-facing teams, including specialized dispute handling, chargebacks and contact center inquiries. In the future, further develop capacity models for resourcing of collections agents or in house QA teams
- Analyze historical data, business trends and forecast inputs to replace fragmented spreadsheets and create scalable systems for accurate volume forecasts and actionable staffing models that account for seasonal patterns, product launches, and regulatory requirements
- Drive strong WFM operational rigor across our BPO vendor and the various value added services, ensuring alignment on forecasting methodology, service level expectations and reporting standards
- Collaborate to design optimal staff schedules and manage real-time adherence, proactively identifying performance risks and recommending intraday adjustments to meet service level agreements
- Partner with cross-functional stakeholders (Operations, Finance, Go To Market, Training, QA) to understand business drivers, nuances within the operation, upcoming initiatives and volume impacts, translating them into workforce requirements, approved OTP for training and budget alignment; able to model multiple resulting scenarios to support informed decision-making, including tradeoffs
- Develop north star expectations for efficiency/productivity in our operations. Monitor and analyze key contact center metrics (AHT, shrinkage, occupancy, service level, adherence, abandonment rates) specific to fintech operations and dispute resolution patterns
- Present capacity insights, staffing recommendations, and performance analysis to leadership
- Optimize multi-skill routing strategies and resource allocation across channels (phone, chat, email) to maximize efficiency and meet customer service objectives
- Continuously improve planning processes, tools, and reporting methodologies to drive greater forecast accuracy, operational efficiency, and planning sophistication. Influence Product/Eng roadmaps for agent system productivity/efficiency metrics
- Collaborate with BPO Workforce Management and MQ Operations and Finance teams to align on headcount planning, hiring timelines, budget allocation, and long-term capacity strategy
- Develop systems to oversee and ensure BPO billing accuracy across hiring, training and production delivery
Who You Are
- Bachelor degree or equivalent education
- 5+ years of experience in workforce management, capacity planning, or advanced business analytics within a fast-paced, service-oriented environment
- 3+ years in fintech, banking, payments or financial services operations
- Proven experience with dispute handling forecasting (chargebacks, fraud claims, payment disputes) and contact center operations & service KPIs
- Experience managing or coordinating BPO partners and various geographical sites
- Strong communication and collaboration skills
- Capable of operating autonomously and without an existing WFM playbook
Nice-To-Haves
- Experience with Snowflake, Datadog or advanced analytics (knowledge of SQL, Python, or experience analyzing CRM data like Salesforce or Zendesk or telephony data like Amazon Connect is a strong advantage)
- Knowledge of financial regulations (Reg E, Reg Z, ACH rules, card network guidelines)
- Familiarity with omnichannel forecasting (phone, chat, email, social media)
- CWPP (Certified Workforce Planning Professional) or similar certification
- Experience managing remote or distributed teams across multiple geographies
- Experience with early-stage organizations, building systems and tooling from the ground up; you’re motivated by building a foundation for future scale
Your Manager
Recruiter For This Role
- Agata Wojciechowska
Typical Process
- Application Submission
- Recruiter phone call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Offer!
Compensation and Benefits
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in PLN, is: 232,000 - 290,000. The bonus target for this position is 15% of the applicable base salary, subject to the plan terms and meeting eligibility requirements.
Along with monetary compensation, Marqeta offers:
- Monthly stipend for your home office equipment and connectivity
- Annual development stipend to support your growth and development
- Pension Scheme provided by Allianz
- Employee health through Luxmed with employee cover paid at 100% by Marqeta
- Four floating holidays as additional paid days off to your annual leave entitlement
- In-office amenities including: drinks and snacks, wellness room, dedicated barista, community events onsite
- MultiSport Plus membership offerings
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Ready to apply?
Apply to Marqeta
WHAT IS BOX
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
We are seeking an EMEA People Operations leader to drive compliant, efficient, and meaningful programs. The Team Manager, People Operations will be an influential leader and trusted consultant, leading through high-growth in the EMEA region. You will blend people, process, and technologies into an optimal mix to
deliver best-in-class People programs. You will have the opportunity to work across Box as a People process expert, applying your knowledge to helping other functions understand how to optimize their efforts in working with and alongside the People Ops team and help deliver exceptional processes in the moments that
matter. This role will report to the Sr Manager, Global People Operations with additional support and partnership from the global People & Communities team.
WHAT YOU'LL DO
- Developing & strengthening a team - leading a team of People Operations professionals across the EMEA region, as well as staying closely connected with our US People Operations teammates. Driving high data integrity, strong & well-documented processes, and holistic problem solving
- Serving as a trusted consultant & designer – working with the People Team and their closest partners to understand operational opportunities, and design solutions to scale business processes in high-impact programs
- Being a reliable partner – working together with People Ops’ global key stakeholders (COE's) and People Partners to drive and execute company-wide People initiatives and programs while keeping in mind the Boxer experience
- Improving processes & leveraging technology - spearheading continuous process improvement within core People processes, identifying opportunities for automation and scale; embrace and advocate for technology adoption (particularly of our own product, Box!) across our entire People Team to help improve our collaboration and efficiency
- Keeping us safe, secure, and compliant - partnership with employment counsel to ensure compliance with domestic and international requirements across the employee life cycle – from internal policies to external compliance
WHO YOU ARE
- Proven experiences in operations/systems/local processes/labour law in EMEA; navigating complexities of EMEA markets, from our largest offices in Poland, the Netherlands, and the UK to our smaller employee populations in France & Germany
- 1-2 years of experience in team management, influencing and guiding a team, as well as cross-functional stakeholders; leading with empathy and thoughtfulness. Building strong cross-functional relationships across various geographies and time zones.
- 5+ years applicable HR Operations experience
- Demonstrating proactive ownership by offering innovative and constructive improvement projects to scale processes; aptitude in creating, refining, and rolling out internal policies and processes; demonstrated success in change management with diverse stakeholders
- Ability to get to the root cause of any issue, no matter how complex, and design and implement solutions that cut across multiple disciplines
- Operating with discretion, integrity, and respect with engaging with sensitive issues or information
- Producing consistent and accurate deliverables while dealing with a high volume of data & information
- Adaptability, ability to quickly analyze, understand, and adapt to new situations and business problems
- Constructively challenging the status quo for purpose of improving outcomes or processes
- Fluency in both spoken and written English and Polish
- Preferred Skills
- Experience in Workday and with HRIS transactions
BENEFITS
Check out the overview of Life at Box which include general perks and benefits.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.
For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice.
#LI-Hybrid
#LI-KS2
Ready to apply?
Apply to Box
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
Globalna skala WPP to fundament naszej codziennej pracy także w Polsce.
Poniżej opowiadamy, jak ta wizja przekłada się na działania WPP Media – organizacji mediowej należącej do grupy WPP – oraz na zespoły, do których możesz dołączyć lokalnie.
O WPP Media
WPP Media to globalna organizacja mediowa należąca do grupy WPP, skupiająca marki Choreograph, EssenceMediacom, Mindshare i Wavemaker.
W świecie, w którym media są wszędzie i we wszystkim, łączymy najlepsze platformy, ludzi i partnerów, aby tworzyć nieograniczone możliwości wzrostu.
Dołączając do nas korzystasz z programów przygotowujących do zawodów przyszłości oraz pracujesz ze specjalistami, których kompetencje potwierdzone są certyfikatem DIMAQ. W WPP Media nie tylko używamy technologii – my ją tworzymy. Dzięki naszym autorskim narzędziom, takim jak platforma WPP Open (platforma AI dla marketingu), będziesz pracować na międzynarodowych projektach i wspierać klientów na całym świecie. W WPP Media możesz korzystać z globalnych zasobów i kontaktów całej sieci WPP, poszerzać sieć znajomości i uczyć się od najlepszych w marketingu i reklamie.
Jako Top Employer Poland & Europe 2021–2025 tworzymy środowisko pracy oparte na zaufaniu i wysokich standardach HR. Po raz drugi z rzędu (2024 i 2025) Magazyn Media & Marketing uhonorował nas tytułem Grupy Mediowej Roku.
Więcej informacji możesz znaleźć na stronie wppmedia.com
Gdzie będziesz rozwijać swoje kompetencje?
EssenceMediacom to marka agencyjna przynależąca do WPP Media. Specjalizujemy się w tworzeniu strategii, które nie tylko optymalizują działania reklamowe, ale także napędzają rozwój biznesu na dużą skalę. Opieramy się na danych i technologii, działamy zarówno dla ludzi, jak i algorytmów, łączymy różnorodne kompetencje, testujemy i uczymy się, a co najważniejsze – ewoluujemy wraz z otoczeniem.
Jak będzie wyglądała Twoja praca?
Jako MEDIA MANAGER, dołączysz do zespołu Agency Planning, który pełni rolę strategicznego partnera dla jednego z największych Klientów z branży finansowo-technologicznej. To rola obejmująca planowanie mediów offline i online, realizowana na kilku rynkach jednocześnie. Będziesz koordynować współpracę zespołów lokalnych, dbać o spójność strategii mediowej i wspierać klienta w podejmowaniu decyzji na poziomie regionalnym.
Na co dzień będziesz m.in.:
- planować i prowadzić kampanie mediowe 360 (offline + online),
- pierwszym kontaktem z Klientem,
- współpracować z zespołami lokalnymi i pełnić rolę punktu kontaktowego po stronie agencji,
- analizować dane i wykorzystywać je do rekomendacji i optymalizacji,
Co przyda Ci się na starcie?
- strategiczna znajomość mediów digital i offline – czyli umiejętność strategicznego planowania kampanii z uwzględnieniem celów biznesowych, budżetów mediowych i optymalizacji działań
- umiejętność oceny możliwości realizacji KPI mediowych, benchmarku wydatków i oczekiwań klienta zawartych w briefach,
- świetna znajomość języka angielskiego — codzienna komunikacja i materiały jest w tym języku,
Świetnie odnajdziesz się w naszym zespole jeśli cechuje Cię otwartość, komunikatywność i chęć współpracy w zespole, który stawia na partnerstwo i dzielenie się wiedzą.
Czego możesz spodziewać się po nas?
- umowy o pracę,
- pracy 3 dni z biura, 2 z domu,
- benefitów po pierwszym miesiącu współpracy: ubezpieczenia na życie, dofinansowania do angielskiego/karty sportowej, opieki medycznej,
- zniżki do naszej kantyny pracowniczej,
- workation po pół roku pracy,
- cotygodniowych śniadań w biurze dla wszystkich,
- cyklicznych spotkań integracyjnych,
- rozbudowanej oferty szkoleń wewnętrznych i zewnętrznych,
- możliwości dołączenia do Innovation Community – to nasz wspólny program realizowany z Mspark: razem z Tobą rozwijamy i wdrażamy innowacyjne pomysły z sektora MARTECH,
- technologii - pracujemy na narzędziach, które naprawdę mogą zoptymalizować Twój czas pracy,
- programu poleceń dla dołączających współpracowników z zewnątrz,
- możliwości rozwoju wewnątrz naszych spółek – rozumiemy chęć zmiany ścieżki kariery, wyboru ścieżki eksperckiej albo managerskiej,
- świetnie zorganizowanego programu Induction, dzięki któremu Twoje pierwsze dni pracy będą mniej stresujące,
- wsparcia w ramach Employee Assistant Program (doradztwo w zakresie zdrowia psychicznego) oraz współpracy z platformą Telus Health One,
…i czegoś, co nie jest standardem wszędzie: atmosfery, w której ludzie naprawdę się wspierają, doceniają swoją pracę i chętnie dzielą się wiedzą.
Jak wygląda nasz proces rekrutacji?
Przed Tobą rozmowa telefoniczna, a następnie spotkanie z przyszłym przełożonym w towarzystwie HRu. Podczas spotkania będziemy chcieli poznać Twoje kompetencje, ale liczymy również na to, że opowiesz nam o sobie, ponieważ chcemy tworzyć zespoły czujące się dobrze w swoim towarzystwie.
Brzmi ciekawie? Aplikuj i zobacz, jak razem możemy tworzyć przyszłość mediów!
Po szczegółowym rozpatrzeniu wszystkich aplikacji, skontaktujemy się z tymi kandydatami, których kwalifikacje i zadeklarowane warunki współpracy najściślej odpowiadają celom naszego procesu rekrutacyjnego.
Administratorem Twoich danych osobowych jest firma WPP Media Poland, do której aplikujesz. Podane przez Ciebie dane osobowe będą przetwarzane w celu przeprowadzenia procesu rekrutacyjnego.
Podając nam dane osobowe wykraczające poza zakres wymagany przez Kodeks pracy, wyrażasz zgodę na przetwarzanie tych danych w celu przeprowadzenia procesu rekrutacyjnego. Zgodę można wycofać w dowolnym momencie. Wycofanie zgody nie ma wpływu na zgodność z prawem przetwarzania, którego dokonano przed wycofaniem zgody. Dla celów dowodowych prosimy o wycofanie zgody na piśmie lub pocztą elektroniczną na adres RODO@groupm.com.
Więcej informacji na temat przetwarzania danych osobowych, w tym przysługujących Państwu praw, można znaleźć pod tym linkiem.
Poniżej podajemy orientacyjny zakres wynagrodzenia brutto na tym stanowisku w momencie publikacji ogłoszenia. Przedział ten odzwierciedla ramy wynagrodzeń obowiązujące w całej naszej globalnej grupie, obejmujące różnorodne Agencje i specjalizacje. W przypadku tej konkretnej roli, nasza propozycja wynagrodzenia zostanie ustalona w ramach wskazanego zakresu, w oparciu o nasze wewnętrzne wytyczne oraz z uwzględnieniem specyficznych warunków rynkowych dla naszej specjalizacji. Ostateczna wysokość indywidualnego wynagrodzenia zależy od wielu czynników związanych z danym stanowiskiem, m.in.: bieżących potrzeb biznesowych, posiadanego doświadczenia, poziomu odpowiedzialności oraz kwalifikacji.
Oprócz podanego przedziału wynagrodzeń, oferujemy kompleksowy pakiet benefitów, mający na celu dbanie o Wellbeing naszych pracowników jak i ich rozwój zawodowy. W zależności od Agencji mogą występować różnice w zakresie benefitów, lecz typowe świadczenia obejmują: prywatną opiekę medyczną, możliwości rozwoju zawodowego, programy szkoleniowe oraz elastyczne warunki pracy (w stosownych przypadkach / jeśli jest to możliwe). Niektóre Agencje mogą również oferować dodatkowe benefity.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaAbout WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
Globalna skala WPP to fundament naszej codziennej pracy także w Polsce.
Poniżej opowiadamy, jak ta wizja przekłada się na działania WPP Media – organizacji mediowej należącej do grupy WPP – oraz na zespoły, do których możesz dołączyć lokalnie.
O WPP Media
WPP Media to globalna organizacja mediowa należąca do grupy WPP, skupiająca marki Choreograph, EssenceMediacom, Mindshare i Wavemaker.
W świecie, w którym media są wszędzie i we wszystkim, łączymy najlepsze platformy, ludzi i partnerów, aby tworzyć nieograniczone możliwości wzrostu.
Dołączając do nas, korzystasz z programów przygotowujących do zawodów przyszłości oraz pracujesz ze specjalistami, których kompetencje potwierdzone są certyfikatem DIMAQ. W WPP Media nie tylko używamy technologii – my ją tworzymy. Dzięki naszym autorskim narzędziom, takim jak platforma WPP Open (platforma AI dla marketingu), będziesz pracować na międzynarodowych projektach i wspierać klientów na całym świecie.
Jako Top Employer Poland & Europe 2021–2025 tworzymy środowisko pracy oparte na zaufaniu i wysokich standardach HR. Po raz drugi z rzędu (2024 i 2025) Magazyn Media & Marketing uhonorował nas tytułem Grupy Mediowej Roku.
Więcej informacji znajdziesz na www.wppmedia.com
Gdzie będziesz rozwijać swoje kompetencje?
Wavemaker to marka agencyjna przynależąca do WPP Media. Wspiera rozwój marek, zmieniając sposób, w jaki konsumenci podejmują decyzje i doświadczają świata – dzięki mediom, treściom i technologiom. Nasza nazwa to jednocześnie nasza misja i sposób działania. Najlepiej współpracuje nam się z odważnymi markami i ludźmi, którzy nie boją się wyzwań – by razem docierać dalej i działać szybciej.
Jak będzie wyglądała Twoja praca?
Jako COMMUNICATION MANAGER, przejmiesz pełną odpowiedzialność za strategiczne i operacyjne prowadzenie dywizji jednego z naszych kluczowych klientów, łącząc dojrzałość menedżerską z pasją do digitalu i aktywnym poszukiwaniem innowacyjnych rozwiązań, które prowadzą do zdobywania branżowych nagród.
Na co dzień będziesz m.in.:
- kompleksowo prowadzić strategicznie i operacyjnie jedną z dywizji klienta (obejmującą kilka marek), dbając o długofalowe, partnerskie relacje z kluczowymi decydentami po stronie Klienta,
- projektować i wdrażać zintegrowane strategie komunikacyjne 360°, oparte na silnym digitalowym core i realnych celach biznesowych,
- nadzorować realizację strategii oraz cały proces mediowy i finansowy — od briefu, przez planowanie i egzekucję, po analizę wyników i rekomendacje dalszych działań,
- aktywnie zarządzać relacją z Klientem: adresować potrzeby i oczekiwania, dostarczać konstruktywny feedback oraz proaktywnie rekomendować rozwiązania,
- zarządzać kilkuosobowym zespołem, planując i organizując pracę, delegując zadania, wspierając rozwój kompetencji i budując zaangażowanie,
- poszukiwać, testować i wdrażać innowacje — nowe narzędzia, placementy i inicjatywy, które realnie wspierają cele marketingowe i biznesowe Klientów.
Co przyda Ci się na starcie?
- kilkuletnie doświadczenie na stanowisku managerskim, w zarządzaniu zespołem oraz kompleksowymi projektami.
- umiejętność łączenia silnych kompetencji strategicznych i mediowych (z mocnym digitalowym core) z mistrzowskim poziomem obsługi klienta.
- proaktywne podejście do zarządzania oczekiwaniami klienta, inicjowanie usprawnień i proponowanie innowacyjnych rozwiązań.
- zdolność do skutecznego budowania konsensusu i umiejętnego zarządzania różnymi perspektywami.
- odwaga w prowadzeniu konstruktywnych dyskusji, asertywność w obronie rekomendacji i umiejętność przekonywania do optymalnych rozwiązań.
- szeroka wiedza mediowa, zwłaszcza w obszarze digital, pozwalająca na tworzenie innowacyjnych i efektywnych strategii 360°.
- biegła komunikacja w języku angielskim (w mowie i piśmie).
Czego możesz spodziewać się po nas?
- umowy o pracę,
- pracy 3 dni z biura, 2 z domu,
- benefitów po pierwszym miesiącu współpracy: ubezpieczenia na życie, dofinansowania do angielskiego/karty sportowej, opieki medycznej,
- zniżki do naszej kantyny pracowniczej,
- workation po pół roku pracy,
- cotygodniowych śniadań w biurze dla wszystkich,
- cyklicznych spotkań integracyjnych,
- rozbudowanej oferty szkoleń wewnętrznych i zewnętrznych,
- możliwości dołączenia do Innovation Community – to nasz wspólny program realizowany z Mspark: razem z Tobą rozwijamy i wdrażamy innowacyjne pomysły z sektora MARTECH,
- technologii - pracujemy na narzędziach, które naprawdę mogą zoptymalizować Twój czas pracy,
- programu poleceń dla dołączających współpracowników z zewnątrz,
- możliwości rozwoju wewnątrz naszych spółek – rozumiemy chęć zmiany ścieżki kariery, wyboru ścieżki eksperckiej albo managerskiej,
- świetnie zorganizowanego programu Induction, dzięki któremu Twoje pierwsze dni pracy będą mniej stresujące,
- wsparcia w ramach Employee Assistant Program (doradztwo w zakresie zdrowia psychicznego) oraz współpracy z platformą Telus Health One,
…i czegoś, co nie jest standardem wszędzie: atmosfery, w której ludzie naprawdę się wspierają, doceniają swoją pracę i chętnie dzielą się wiedzą.
Jak wygląda nasz proces rekrutacji?
Przed Tobą rozmowa telefoniczna, a następnie spotkanie z przyszłym przełożonym w towarzystwie HR. Podczas spotkania będziemy chcieli poznać Twoje kompetencje, ale liczymy również na to, że opowiesz nam o sobie – ponieważ chcemy tworzyć zespoły, które czują się dobrze w swoim towarzystwie.
Brzmi ciekawie? Aplikuj i zobacz, jak razem możemy tworzyć przyszłość mediów!
Po szczegółowym rozpatrzeniu wszystkich aplikacji, skontaktujemy się z tymi kandydatami, których kwalifikacje i zadeklarowane warunki współpracy najściślej odpowiadają celom naszego procesu rekrutacyjnego.
Administratorem Twoich danych osobowych jest WPP Media Poland sp. z o.o. Podane przez Ciebie dane osobowe będą przetwarzane w celu realizacji procesu rekrutacyjnego. Podając nam dane osobowe wykraczające poza zakres wymagany przez Kodeks pracy, wyrażasz zgodę na przetwarzanie tych danych w celu realizacji procesu rekrutacyjnego. Zgodę można wycofać w dowolnym momencie. Wycofanie zgody nie ma wpływu na zgodność z prawem przetwarzania, którego dokonano przed jej wycofaniem. Dla celów dowodowych prosimy o wycofanie zgody na piśmie lub pocztą elektroniczną na adres RODO@wppmedia.com.
Poniżej podajemy orientacyjny zakres wynagrodzenia brutto na tym stanowisku w momencie publikacji ogłoszenia. Przedział ten odzwierciedla ramy wynagrodzeń obowiązujące w całej naszej globalnej grupie, obejmujące różnorodne Agencje i specjalizacje. W przypadku tej konkretnej roli, nasza propozycja wynagrodzenia zostanie ustalona w ramach wskazanego zakresu, w oparciu o nasze wewnętrzne wytyczne oraz z uwzględnieniem specyficznych warunków rynkowych dla naszej specjalizacji. Ostateczna wysokość indywidualnego wynagrodzenia zależy od wielu czynników związanych z danym stanowiskiem, m.in.: bieżących potrzeb biznesowych, posiadanego doświadczenia, poziomu odpowiedzialności oraz kwalifikacji.
Oprócz podanego przedziału wynagrodzeń, oferujemy kompleksowy pakiet benefitów, mający na celu dbanie o Wellbeing naszych pracowników jak i ich rozwój zawodowy. W zależności od Agencji mogą występować różnice w zakresie benefitów, lecz typowe świadczenia obejmują: prywatną opiekę medyczną, możliwości rozwoju zawodowego, programy szkoleniowe oraz elastyczne warunki pracy (w stosownych przypadkach / jeśli jest to możliwe). Niektóre Agencje mogą również oferować dodatkowe benefity.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP MediaMedier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.
Job Summary
We are looking for a Regional CRM Manager to lead our CRM efforts . You’ll be responsible for designing and executing customer lifecycle strategies to drive engagement, retention, and customer lifetime value. You should have a deep understanding of iGaming/online entertainment experience, and CRM best practices.
Key Responsibilities:
-
Develop and manage localized CRM strategies (Email, SMS, push notifications, onsite messaging, etc.)
-
Own the customer journey and optimize communications across all stages: onboarding, engagement, churn prevention, and reactivation
-
Plan, execute, and analyze CRM campaigns with a focus on personalization, segmentation, and ROI
-
Collaborate with product, content, design, and data teams to deliver relevant and engaging campaigns
-
Monitor KPIs such as retention rate, conversion, CLV, and churn — and proactively act on insights
-
Ensure all campaigns are compliant with local regulations and responsible gaming practices
-
Act as the main point of contact for all CRM-related initiatives
Requirements:
-
3+ years of experience in CRM, preferably in iGaming, fintech, or digital entertainment
-
Fluent English (written and spoken)
-
Strong understanding of the market and user behavior
-
Hands-on experience with CRM tools and platforms (Braze, Optimove, Salesforce, etc.)
-
Data-driven mindset with experience in segmentation, A/B testing, and campaign analysis
-
Excellent communication, planning, and organizational skills
-
Self-starter with the ability to work independently in a fast-paced environment
What We Offer:
-
Competitive salary package
-
Opportunity to join a fast-growing, international company
-
Creative freedom and ownership of your market
-
Remote-first culture with flexible working hours
-
Dynamic and collaborative work environment
Ready to make an impact in one of the most exciting digital spaces? Join Medier and take our markets to the next level.
Reshape marketing with us. Let’s work!
By submitting your application, you agree to our Privacy Policy.
Ready to apply?
Apply to Medier