As a centralized management console, My OPSWAT Central Management delivers unified visibility, monitoring, and orchestration across OPSWAT’s entire security ecosystem. The platform enables organizations to manage multiple MetaDefender deployments from a single-pane-of-glass, supporting unified policy enforcement, real-time system monitoring, comprehensive reporting, and scalable operational oversight.

We are looking for hands-on Backend Developer to join My OPSWAT Central Management team. In this role, you will collaborate closely with cross-functional teams throughout the full product lifecycle. You’ll also have the opportunity to see the direct impact of your work, as your contributions help customers secure and manage their most critical infrastructure.

Responsibilities

• Design, develop, and optimize backend components for high-performance and scalable solutions. 

• Implement and maintain RESTful APIs, gRPC services, and backend tasks, including database management. 

• Troubleshoot, debug, and resolve functionality issues to ensure system reliability. 

• Write clean, well-documented code and maintain technical diagrams. 

• Analyze and optimize backend codebase for efficiency and scalability. 

• Apply best practices in secure coding, authentication mechanisms, and cybersecurity. 

• Collaborate with cross-functional teams to deliver high-quality software solutions. 

Required Qualifications

• At least 2 years' experience in backend development using Go.

• Strong programming skills in Go Core, OOP, and Design Patterns. 

• Experience with backend frameworks such as Gin, Echo, Go-kit

• Expertise in developing RESTful APIs, working with gRPC, and handling JSON data. 

• Strong knowledge of OAuth 2.0, SSO, authentication mechanisms, and secure coding practices. 

• Experience with MongoDB or other NoSQL databases. 

• Strong debugging skills, including static and dynamic analysis of malicious scripts and documents. 

• Experience with Linux systems development, Docker, Microservices, and Kubernetes/Docker Swarm. 

Nice-to-Have

• Java, Java Core, Spring Boot, Spring MVC, Spring Security. 

• Angular, Typescript, JavaScript, HTML

• Experience working on platform-based or centralized products. 

• Familiarity with JIRA, CI/CD pipelines, Git, and SonarQube. 

• Knowledge of Agile development methodologies. 

• Experience with scripting languages like Python, Shell, etc. 

• Strong ability to work on multiple projects simultaneously. 

• Cybersecurity domain experience (file security, device security, network security, etc.). 

• Bachelor’s or Master’s degree in Software Engineering, Information Technology, Computer Science, or Mathematics. 

Why you'll love working here

• Meaningful work alongside passionate colleagues.

• International working environment in a global leading cybersecurity product company.

• Attractive compensation package with regular performance assessments and salary reviews.

• 13th-month salary and performance-based bonuses.

• 100% salary and full insurance coverage during the probationary period.

• Comprehensive health care program (PVI) for employee and family members.

• 15+ paid days off per year.

• Employee recognition programs with quarterly, annual, and President’s Club awards.

• Engaging team activities including team building, outings, sports, and trade union events.

• Modern open office located on the top floor in District 3, equipped with recreation areas, sports facilities, fresh fruits, coffee, and team.

#LI-onsite

The position

OPSWAT Network Access Control (NAC) provides comprehensive visibility, control, and enforcement across network environments. By combining device posture assessment, authentication, policy enforcement, and threat detection, OPSWAT NAC enables organizations to securely manage access across wired, wireless, VPN, and BYOD environments while maintaining strong security and compliance standards.

We are looking for a hands-on Full‑Stack Developer to join the Network Access Control (NAC) team. In this role, you will collaborate closely with backend, frontend, QA, DevOps, and product teams across the full product lifecycle. You will work on both backend services and user-facing applications, and you will see the direct impact of your work as it helps customers secure their most critical network infrastructure.

What You Will Be Doing

• Design, develop, and optimize full‑stack solutions for high‑performance and scalable Network Access Control systems.
• Develop and maintain backend services including RESTful APIs, gRPC services, background jobs, and database integrations.
• Design and implement frontend components and user interfaces for network management, monitoring, and reporting features.
• Troubleshoot, debug, and resolve issues across both frontend and backend to ensure system reliability and performance.
• Write clean, maintainable, and well-documented code; contribute to technical documentation and system diagrams.
• Analyze and optimize application performance, scalability, and security across the full stack.
• Apply best practices in secure coding, authentication, authorization, and cybersecurity principles.
• Collaborate with cross-functional teams to deliver high-quality, end-to-end software solutions.

What We Need from You

• At least 2 years of experience in software development with hands-on experience across backend and frontend components.
• Strong experience with Go for backend development, including Go Core, OOP, and Design Patterns.
• Experience with Go backend frameworks such as Gin, Echo, or Go-kit.
• Solid knowledge of RESTful APIs, gRPC, and JSON-based communication.
• Experience building frontend applications using Angular, TypeScript, JavaScript, and HTML/CSS.
• Strong understanding of OAuth 2.0, SSO, authentication mechanisms, and secure coding practices.
• Experience with MongoDB or other NoSQL databases.
• Strong debugging and troubleshooting skills across frontend and backend layers.
• Experience working with Linux environments, Docker, Microservices architecture, and Kubernetes or Docker Swarm

It Would Be Nice If You Have

• Familiarity with platform-based or centralized network/security products.
• Experience using JIRA, CI/CD pipelines, Git, and SonarQube.
• Knowledge of Agile/Scrum development methodologies.
• Experience with scripting languages such as Python or Shell.
• Ability to manage multiple tasks and projects simultaneously.
• Background in cybersecurity domains such as network security, device security, or access control systems.
• Bachelor’s or Master’s degree in Software Engineering, Information Technology, Computer Science, or Mathematics.

Why you'll love working here

• Meaningful work alongside passionate colleagues.
• International working environment in a global leading cybersecurity product company.
• Attractive compensation package with regular performance assessments and salary reviews.
• 13th-month salary and performance-based bonuses.
• 100% salary and full insurance coverage during the probationary period.
• Comprehensive health care program (PVI) for employee and family members.
• 15+ paid days off per year.
• Employee recognition programs with quarterly, annual, and President’s Club awards.
• Engaging team activities including team building, outings, sports, and trade union events.
• Modern open office located on the top floor in District 3, equipped with recreation areas, sports facilities, fresh fruits, coffee, and team.

The Position

We are a cutting-edge Cybersecurity company looking for a proactive, tech-savvy, and detail-oriented Legal Operations Specialist to help improve the efficiency, scalability, and effectiveness of our global legal function. This role is a unique opportunity to work at the intersection of legal operations, technology, process improvement, and cross-functional enablement.

You will support the global legal team by improving workflows, administering and enhancing legal tools, building practical automations, strengthening legal knowledge resources, and helping drive consistent, scalable processes across the department.

This role is ideal for someone who enjoys combining legal understanding with operational execution and is excited about using technology and AI to improve the way legal work gets done.

What You Will Be Doing:

• Support optimization of legal department operations through improved workflows, automation, reporting, and process design.
• Administer and enhance legal tools and systems, including intake processes, knowledge resources, dashboards, and self-service solutions.
• Support contract operations, including repository hygiene, template governance, and playbook maintenance.
• Coordinate with internal stakeholders on legal technology initiatives and process improvement projects.
• Prepare and maintain user guides, training materials, and process documentation to support adoption and consistency.
• Support implementation of practical AI-enabled and automation solutions across legal workflows.
• Identify, evaluate, and recommend opportunities to integrate AI into existing legal processes and tools, ensuring alignment with security, compliance, and governance standards.
• Help track operational data and metrics to improve visibility, identify trends, and support decision-making.
• Support additional legal and operational projects as business needs evolve.

What We Need From You:

• 2-4 years of relevant experience in legal operations,  contract administration, legal technology support, or similar roles.
• Experience working with legal or business systems, such as contract management, ticketing, workflow, knowledge management, or reporting tools.
• Adaptability and resilience, with a growth mindset and comfort working in a global, multicultural environment.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• A proactive and solution-oriented mindset, with strong follow-through and ownership.
• Strong team player with excellent collaboration and communication skills.
• Fluency in English, both written and spoken.
• Interest in legal technology, automation, and AI-enabled tools, including willingness to learn and apply emerging AI capabilities in practical, responsible ways
• Ability to evaluate AI supported features and workflows, provide feedback on tool accuracy, and help ensure AI outputs meet legal quality and governance standards.
• Experience in a multinational company or fast-paced environment is an advantage.
• Legal training and/or prior experience supporting an in-house legal team is an advantage.
• Experience supporting corporate or compliance-related processes is a strong advantage.
• Experience with project management methodologies is a plus.
• On-site presence: 5 days in the office. 
• Education
  • Bachelor’s degree required.
  • Legal education or equivalent relevant experience is an advantage

Why you'll love working here

• Meaningful work alongside passionate colleagues.
• International working environment in a global leading cybersecurity product company.
• Attractive compensation package with regular performance assessments and salary reviews.
• 13th-month salary and performance-based bonuses.
• 100% salary and full insurance coverage during the probationary period.
• Comprehensive health care program (PVI) for employee and family members.
• 15+ paid days off per year.
• Employee recognition programs with quarterly, annual, and President’s Club awards.
• Engaging team activities including team building, outings, sports, and trade union events.
• Modern open office located on the top floor in District 3, equipped with recreation areas, sports facilities, fresh fruits, coffee, and team.

The Position:

At OPSWAT, we build user-centric products to safeguard global critical infrastructure from cyber threats. We're at the forefront of Critical Infrastructure Protection (CIP) solutions and are seeking a highly skilled Senior Designer to join our Product Marketing Creative Team.

The ideal candidate will be an experienced designer capable of leading and evolving our creative marketing efforts across a diverse product portfolio. You will embody the brand, build a consistent and cohesive visual identity tailored to specific personas, and apply rigorous attention to detail. A deep understanding of style guides, spatial relationships, visual hierarchy, motion design, color theory, typography, design systems, responsive layouts, visual frameworks, and component libraries is essential.

This role will report to a regional Creative Leader, and will work closely with brand design, product design, web design, and other corporate functions to execute projects from concept to completion. In this fast-paced environment, you must be capable of juggling multiple projects, maintaining various schedules, and working with a global team spread across the USA, Europe, and Asia. Your ultimate goal is to produce best-in-class, award-level design work that drives leads.

What You Will Be Doing

• Collaborate with a global B2B cybersecurity brand currently in the hyper-growth stage.
• Influence the market's perception of OPSWAT Products with exceptional design.
• Create product marketing campaign collateral such as diagrams, PDFs, illustrations, and imagery.
• Design digital advertising assets such as banners, social ads, and landing pages.
• Manage your portfolio tasks and set priorities.
• Comply with visual systems including typography, iconography, and illustration.
• Ensure new design work aligns with user-centered principles, adheres to brand guidelines, and maintains a high quality.
• Verify your design work for pixel-perfect output.

What We Need From You:

• At least 5 years of relevant working experience
• Passion for marketing design, campaign creative, color theory, and typography.
• Bachelor's Degree and a compelling portfolio showcasing your best work
• Solid illustration skills
• Expertise in Adobe products such as Creative Cloud, Photoshop, Illustrator, Premiere, and InDesign.
• Proficiency in Figma.
• Familiarity with user-first UX principles and empathetic design thinking.
• Understanding of component-driven atomic design.
• Superior analytical abilities and exceptional project management skills with a high attention to detail.
• Strong time management skills.
• Basic familiarity with project management platforms such as JIRA.
• Excellent written and verbal communication skills with a professional level of  English fluency.
• Ability to give and receive constructive feedback in a professional manner.
• Capability to maintain composure under pressure.

It Would Be Nice If You Have

• Flexibility to coordinate with colleagues in different time zones.
• Experience with video, animation, and motion design.
• Proficiency in 3D programs such as Blender or Cinema 4D is a plus.

Why you'd love working here

• Meaningful work alongside passionate colleagues.
• International working environment in a global leading cybersecurity product company.
• Attractive compensation package with regular performance assessments and salary reviews.
• 13th-month salary and performance-based bonuses.
• 100% salary and full insurance coverage during the probationary period.
• Comprehensive health care program (PVI) for employee and family members.
• 15+ paid days off per year.
• Employee recognition programs with quarterly, annual, and President’s Club awards.
• Engaging team activities including team building, outings, sports, and trade union events.
• Modern open office located on the top floor in District 3, equipped with recreation areas, sports facilities, fresh fruits, coffee, and tea.

The Position

We are seeking a talented and motivated Software Engineer (C++) to join our growing Technology Office team. You will be part of Predictive Alin AI team.

You will contribute to building and innovating high-performance, cutting-edge technologies and solutions that power our products across on-premise, cloud, and hybrid environments. Working with modern toolchains and frameworks, you’ll help deliver secure, scalable, and efficient software that makes a real impact.

As part of a truly global engineering team (with colleagues in Vietnam, Spain, Romania, UK, US, Georgia, and Hungary), you’ll collaborate closely with talented engineers worldwide—both locally in Ho Chi Minh City and remotely—while enjoying the support of an international, high-performing culture.

What You Will Be Doing

• Collaborate closely with the Engineering Manager and Romania-based team on planning, architecture, design, development, and maintenance of high-quality applications
• Analyze business and technical requirements, define system features, and translate them into robust, maintainable functionality
• Write clean, efficient C++ code; conduct thorough code reviews; and develop comprehensive unit tests
• Create and maintain clear technical documentation for code, architecture, and processes
• Proactively identify and implement improvements in performance, security, reliability, and developer experience
• Mentor junior engineers and share best practices across the global team
• Partner with distributed engineering teams to deliver secure, up-to-date, and high-performing software

What We Need From You

• 1+ years of professional software engineering experience
• 1+ years of hands-on experience with modern C++ (strong preference for C++17/20 expertise)
• Solid proficiency with CMake and GCC toolchain
• Deep understanding of:
  • Multithreading, atomics, synchronization primitives, thread pools, and producer-consumer patterns
  • Lock contention mitigation and race condition prevention
  • CPU/memory profiling tools (e.g., perf, VTune, Valgrind, flame graphs)
  • Cache behavior, memory layout, allocation strategies, and performance implications
• Proven track record of optimizing performance-critical code paths
• Experience with CI/CD pipelines (ideally TeamCity)
• Basic working knowledge of AWS services (S3, API Gateway, DocumentDB)
• Good understanding of OS-level concepts (file systems, processes) on both Windows and Linux
• Experience with Docker/containerization
• Strong grasp of design patterns, OOP principles, and clean code practices
• Excellent written and spoken English communication skills

It Would Be Nice If You Had

• Experience in cybersecurity domains: antivirus (AV), endpoint detection & response (EDR), sandboxing, or malware analysis
• Low-level optimizations (SIMD, intrinsics, cache-friendly data structures)
• Exposure to machine learning frameworks or concepts
• Knowledge of compression algorithms, custom parsers, or binary formats
• Experience or strong interest in Rust (we’re actively expanding into Rust and value engineers eager to learn/contribute)

Why You’ll Love Working Here

• Stable, fast-growing international company with an impressive global customer base
• Highly professional, collaborative, and diverse team across multiple continents
• Challenging, high-impact projects with real ownership and visibility
• Cutting-edge technology stack and continuous investment in modern tools & practices
• Attractive, modern office environment in Ho Chi Minh City
• Opportunities for growth, mentorship, and international exposure in a global leading cybersecurity product company.
• Attractive compensation package with regular performance assessments and salary reviews.
• 13th-month salary and performance-based bonuses.
• 100% salary and full insurance coverage during the probationary period.
• Comprehensive health care program (PVI) for employee and family members.
• 15+ paid days off per year.
• Employee recognition programs with quarterly, annual, and President’s Club awards.
• Engaging team activities including team building, outings, sports, and trade union events.
• Modern open office located on the top floor in District 3, equipped with recreation areas, sports facilities, fresh fruits, coffee, and tea.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About LearnLux

LearnLux is the leading provider of workplace financial wellbeing, blending fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. Our award-winning program helps employees navigate critical financial decisions from budgeting and benefits elections to equity compensation, home buying, and retirement so they can feel confident about their money and focused at work. Advanced reporting helps our partners understand impact, driving outcomes like reduced financial stress, increased productivity, and improved retention.

We’re building LearnLux with intention. We move quickly, operate with a high bar for quality, and value people who take ownership of their work. If you’re energized by solving new problems, taking accountability, and pushing yourself to do your best work every day, you’ll find this a rewarding environment.

We’re a venture-backed company that has raised over $35M to date and is supported by experienced investors and long-term partners. We’re a growth-focused business building for scale, and we’re excited by the opportunities and challenges that come with that journey.

About the Role

LearnLux is looking for a Certified Financial Planner located in Vietnam to join our team on a contractor basis. Leveraging the LearnLux digital experience you will work directly with employees based in Vietnam to provide them with unbiased, holistic financial guidance. Your extensive financial experience and client-first approach will help employees prepare for and accomplish their personal and financial goals.This role is 100% remote within Vietnam and reports to our Global Director of Financial Planning.

Key Responsibilities

• Meet and engage with clients remotely over video, chat and email to give guidance on topics like budgeting, retirement readiness, equity compensation, and more
• Advise on and adapt the LearnLux methodology to financial planning topics relevant in Vietnam 
• Participate in regular team meetings to bring your subject matter expertise to improve the LearnLux digital experience
• Become an expert on our client’s benefit plans so you can act as an extension of their team during open enrollment
• Work with with our content team to create outlines, review lessons and approve content created for the LearnLux digital platform
• Lead engagement campaigns for our employer partners like digital webinars and occasional on-site events

You Should Have

• An active Certified Financial Planner (CFP) or Chartered Financial Advisor (CFA) designation
• Fluent English and Vietnamese - written and spoken
• Passion for educating individuals to take control and invest in their financial future
• Have the ability to perform several tasks concurrently, to prioritize work, and to take direction from multiple team members
• Experience in multiple areas of personal Finance: Retirement, Equity Compensation, investments, budgeting, debt management, cash flow planning, digital currencies, estate planning, insurance and more

Nice to haves

• Fluent in other languages is nice to have
• Startup and/or Fintech experience 
• Experience creating presentations and presenting to large audiences 

Closing

LearnLux is committed to an inclusive workplace. We welcome applications from all individuals and do not discriminate in any employment decision on the basis of any characteristic protected by applicable local law. We particularly encourage candidates from historically under-represented or marginalized communities to apply.

We are committed to fostering an environment that embraces diversity and inclusion and are seeking candidates from a variety of backgrounds, experiences, abilities, and perspectives to join our team. We’re excited to speak with you about joining our team! 

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

We are seeking a hardworking, driven Regional Sales Manager with initiative to lead the acquisition and renewal business in the enterprise market in Vietnam, Cambodia & Laos. Reporting to the Sales Director, you will execute a customer-centric sales strategy within your region, heavily focused on new customer acquisition, while managing and nurturing renewal business. You will work as an independent contributor, collaborating with sales engineering, marketing and other teams to close sales, win business and reach sales targets in region.

The successful Regional Sales Manager, is an experienced professional with a proven track record of exceeding quota by generating and maintaining active engagements with customers and prospects, at times in collaboration with our partners. Candidates should be able to articulate the value proposition of open source software; and have a strong understanding of enterprise database markets, or extensive experience selling SaaS solutions within the data management space. An ideal candidate is both successful and ambitious, with a goal to grow revenue through new customer acquisition, combined with effective management of client renewals.

Responsibilities

• Meet or beat your Annual Sales Quota. ($1 million USD+)
• Identify, nurture and win net new enterprise sales opportunities.
• Develop account plans for your key accounts to retain and grow existing client revenue & renewals.
• Drive sales growth through effective enterprise customer and partner relationship management.
• Navigate complex sales processes by applying customer-centric selling and MEDDPICC.
• Collaborate closely with business development, presales, marketing and sales teams.
• Maintain an accurate, robust pipeline and forecast of business opportunities in Salesforce.com.

Qualifications

• Minimum of 5 years database/data management sales experience.
• Up to 10 years of consultative sales experience.
• A track-record of meeting or beating $1 million USD per annum sales quotas.
• Sales hunter, focused on new and expansion business who is persistent, tenacious and self-disciplined.
• Proven ability to manage large enterprise opportunities, while closing transactional / renewal business.
• Effective sales acumen to run complex sales cycles.
• Results-driven, self-motivated and able to work autonomously.
• Strong executive presence and excellent communication skills at all levels.
• A proven history selling complex solutions at a senior level.
• Willing and able to undertake business travel, within your assigned region.
• Experience working effectively in a remote first, fast-paced environment.
• Vietnamese & English language fluency (verbal & written)

Bonus Experience and Skills

• Experience selling open source / cloud software solutions is preferred
• Experience qualifying opportunities with MEDDICC/MEDDPICC
• Deep knowledge of the open source ecosystem including community and commercial licensing models
• Familiarity with Salesforce.com, Salesloft, and other sales & prospecting software

Location

Vietnam Remote (Ho Chi Minh or Hanoi)

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), a massive degree of flexibility and freedom, and more.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

About the Opportunity

You will be joining a high-energy, global team with a clear vision: make a thriving business within reach of anyone.

We are already a powerhouse in the email space—serving thounsand verified users and delivering 1+ billion emails a month. But we aren’t stopping there. We are expanding beyond email into a whole suite of marketing tool.

We are looking for Backend Engineers who are problem solvers. Whether you are a strong builder (Mid-level) or a system architect (Senior), we want you to help us build high-scale infrastructure and new AI products from the ground up.

What You Will Do (The Mission)

You will not just "code tasks." You will drive business impact by working on:

• High-Scale Systems: Build and operate backend services that handle 1 billion+ monthly events. You will solve difficult technical challenges like speed, data processing, and stability.
• Innovation & AI: Explore, utilize, and release the robust backend for an AI application to build a DIFM (Do it for me) marketing tool.
• APIs & Integrations: Design strong internal and public APIs. You will build integrations with partners like Shopify, Zapier, and WooCommerce.
• Full Ownership: You own your code from idea to release. You will work directly with Product Managers and Designers to decide how features should work.

What you need to be successful

We hire for mindset first, technology second. To succeed here, you need:

Engineering Skills

• Our Tech Stack: We primarily use Golang and Node.js on the backend and PostgreSQL for our database. But we are open to any background (Java, Python, PHP, etc.)—we care about your logic, foundation, and problem-solving skills more than the specific language.
• Critical Thinking: You don't just fix bugs; you find the root cause. You proactively think about edge cases, database bottlenecks, and security before you write code.
• System Design (For Seniors): You understand how to design complex systems (Distributed systems, Databases) and can explain your choices clearly. You can design systems that stay fast even when traffic increases by 10x.

Product Mindset

• User Focus: You understand that code is a tool to solve user problems. You care about the quality of the product, not just the quality of the code.
• Curiosity: You ask "Why?" Why are we building this? Is there a simpler way? How does this help the business?

Collaboration

• Ownership: You own your work, learn from mistakes. You don't wait for detailed instructions; you talk to the PM, understand the requirement, and deliver the solution.
• Communication: You can explain technical problems to non-technical people (like Designers or other stakeholders) clearly and respectfully.
• Teamwork: You value team success. You believe in code reviews and sharing knowledge. You help the team get better every day. 

Why you should choose us

• Impact: Your choice of solutions will directly help thousands of businesses grow.
• Scale: Few startups offer the chance to work with "Billion-scale" data.
• Culture: We are a lean, fast-growing team that values Good Design, Trust, and Empowerment. We invest in our people, adapt quickly, and strive to be a great place to work.
• Perks: 
  • We pay highly competitive salaries + 13th-month bonus.
  • Stock options for high contributors—we want you to own a part of our success.
  • Professional development package of up to $1,000/year (for courses, books, or conferences).
  • Modern office with top-notch equipment (MacBook Pro).
  • Comprehensive healthcare package (Annual health check, Vaccine, Premium Health Insurance)
  • Flexible working hours with a standard 5-day workweek.

About The Opportunity

You will join a high-energy, global team where Design is our competitive advantage.

Flodesk is evolving into a full-funnel marketing platform - spanning email, forms, checkout, and workflows - all designed to help small businesses grow effortlessly.

We're looking for a Middle to Senior Frontend Engineer to build intuitive, intelligent interfaces that simplify complex marketing tasks and empower our users to achieve more with less effort.

What you will do

You will not just "convert Figma to Code". Your core challenges will include:

• Craft delightful, intuitive interfaces that anticipate user needs across our product suite, including email, forms, checkout, and workflow automation.
• Build AI-powered features that help users accomplish more: smarter writing assistance, auto-generated designs, and intelligent workflows.
• Optimize for performance, accessibility, and stability. Drive 80%+ test coverage and maintain our scalable component library across products.
• Collaborate with product managers/designers to create seamless UI/UX and delightful interactions while staying current with modern frontend technologies.

What you need to be successful

We hire for mindset first, technology second. To succeed here, you need:

Engineering Skills

• Frontend Mastery: You have deep skills in TypeScript and React (Hooks, Context). You understand how React works under the hood (re-rendering, virtual DOM).
• Modern Tooling: You are comfortable with modern build tools (Vite, Turbo) and Monorepos.
• Performance: Strong foundation in performance optimization and code-splitting strategies.

Product & Design Mindset

• Eye for Design: You have strong attention to detail. You care about typography, spacing, and animations. You don't just "match the design", you make it feel good to use.
• User Focus: You think about the user journey. You ask: "Is this loading state confusing?" or "Does this work well on mobile?"

Collaboration

• Ownership: You own your work and learn from mistakes. You don't wait for detailed instructions; you talk to the PM, understand the requirement, and deliver the solution.
• Communication: You can explain technical problems to non-technical people (like Designers or other stakeholders) clearly and respectfully.
• Teamwork: You value team success. You believe in code reviews and sharing knowledge. You help the team get better every day. 

Nice To Have

• AI-Powered Interfaces: Experience shipping AI or conversational UI features that improved user outcomes.
• Agentic Development Workflows: Hands-on experience with AI-assisted development workflows (Cursor, Claude Code, Copilot, etc.)

Why you should choose us

• Design-First Culture: We don't treat design as an afterthought. You will work with a product that is famous for being beautiful.
• Impact: Your work will visually empower thousands of SMBs.
• Culture: We are a lean, fast-growing team that values Good Design, Trust, and Empowerment. We invest in our people, adapt quickly, and strive to be a great place to work.
• Perks: 
• We pay highly competitive salaries + 13th-month bonus.
• Stock options for high contributors - we want you to own a part of our success.
• Professional development package of up to $1,000/year (for courses, books, or conferences).
• Modern office with top-notch equipment (MacBook Pro).
• Comprehensive healthcare package (Annual health check, Vaccine, Premium Health Insurance)
• Flexible working hours with a standard 5-day workweek.

About the Opportunity 

We are looking for an elite Internal Tools Builder to act as the engine behind our company's operations. As we evolve into a full-funnel marketing platform serving over 600k+ verified users, our internal operations, ERP, and tooling need to scale just as fast.

In this role, you will work directly with company leadership to identify operational bottlenecks and build custom internal systems from the ground up. You will not be handed a perfect ticket; you will be handed a business problem. We need a highly autonomous Fullstack Engineer with a relentless "builder mindset" who can lead the topic, architect the system, and collaborate with other engineers to get it across the finish line.

What You Will Do

You will not just "write code." You will own internal products end-to-end. Your core challenges will include:

• Build the Engine: Architect and build robust internal tools, ERP modules, and operational systems across the entire stack (Database -> API -> UI) to make our internal teams wildly efficient.

• Direct Collaboration with Leadership: You will work directly with leadership/the boss. You must be comfortable hopping on a call, translating a vague business problem into a technical roadmap, and executing it.

• Lead the Topic: You are the technical owner. You will drive the architecture, make the hard technical trade-offs, and push back when necessary to ensure we are building the right thing.

• Mentorship & Collaboration: You won't be doing it entirely alone. You will pair with and mentor a junior engineer—delegating tasks effectively, doing code reviews, and helping them level up their full-stack skills.

• Performance & Architecture: Balance speed with stability. Know when an internal tool just needs a quick MVP to save the team 10 hours a week, and when a system needs to be highly scalable to handle massive data throughput.

What You Need to Be Successful

We hire for mindset first, technology second.

1. The Builder Mindset

• Idea to Reality: You thrive on ambiguity. You can take a vague request ("We are losing track of customer billing edge-cases") and independently architect the database, build the API, and craft the UI to solve it.

• Internal Systems Expertise: You have experience building internal tools, ERPs, CRMs, or admin dashboards. You know how to stitch together third-party APIs, webhooks, and internal databases.

2. Engineering Skills

• Deep Experience (5+ Years): You have a strong foundation in building complex, production-ready web applications.

• Fullstack Fluency: You are completely comfortable jumping between backend logic (API design, complex SQL/Database modeling) and the frontend (React, state management) without skipping a beat.

3. Communication & Leadership

• Exceptional Communicator: Because you work directly with leadership, your written and spoken English must be excellent. You can explain complex technical trade-offs to non-technical stakeholders clearly and confidently.

• Force Multiplier: You have the patience and communication skills to mentor a junior engineer, breaking down complex architectures into actionable tasks for them.

Why You Should Choose Us

• Impact: The tools you build will instantly become the backbone of how our company operates daily.

• Culture: We are a lean, fast-growing team that values Good Design, Trust, and Empowerment. We invest in our people and give them the autonomy to do their best work.

• Perks: 

  • Highly competitive salary + 13th-month bonus.

  • Stock options for high contributors.

  • Professional development package of up to $1,000/year.

  • Modern office with top-notch equipment (MacBook Pro).

  • Comprehensive healthcare package (Annual health check, Premium Health Insurance).

  • Flexible working hours with a standard 5-day workweek

About the Opportunity

The Data Team at Flodesk is part of our Engineering Team, based in our Da Nang office. We're looking for a Senior to Lead Data Engineer to drive the strategy, architecture, and execution of our data platform. You’ll lead a team of talented data engineers, define the roadmap for our infrastructure, and ensure our systems are robust, scalable, and aligned with modern best practices. This is a hands-on leadership role where you’ll both set direction and dive deep into technical challenges.

• Define the data engineering vision and roadmap, aligned with business goals and analytics needs.
• Architect and lead the development of a scalable, high-performance data platform, including data lakehouse, data warehouses, and real-time pipelines.
• Mentor and guide a team of data engineers, fostering a culture of technical excellence, ownership, and continuous improvement.
• Establish and enforce best practices for data governance, quality, security, and compliance with regulations like GDPR and CCPA.
• Lead initiatives to implement state-of-the-art data engineering techniques, such as real-time streaming, data observability, and workflow orchestration.
• Collaborate cross-functionally with Product, Engineering, Analytics, and Infrastructure teams to ensure data systems meet evolving business and technical requirements.
• Continuously evaluate and introduce emerging tools and technologies to future-proof our data stack.
• Own the design and monitoring of ETL/ELT pipelines, ensuring reliability, cost efficiency, and high throughput.
• Champion data democratization, making high-quality, well-documented data available for downstream teams and use cases.

What you need to be successful

• 5+ years of experience in data engineering, with 1–2 years in a technical leadership or lead role.
• Proven ability to design and scale data platforms for performance, reliability, and cost-efficiency.
• Deep understanding of data architecture, modeling, and warehousing best practices.
• Strong expertise in SQL, Python, and modern data pipeline tools (e.g., Airflow, Dagster, DBT, etc.).
• Familiarity with cloud platforms (especially AWS) and cloud-native data services (e.g., S3, Redshift, Glue, Kinesis).
• Experience implementing streaming and real-time data processing solutions is a strong plus.
• Passion for clean, maintainable code and strong documentation.
• Excellent communication and stakeholder management skills, with the ability to align technical direction with strategic objectives.

Why you should choose us

We are a profitable, fast-growing startup with a product that is transforming the industry. We value creativity, hard work, human connection, diversity, and being a great place to work!

• Competitive salary and a 13th-month bonus

• Stock options for high contributors

• Personal development allowance of up to $1000/year

• Comprehensive healthcare coverage

• Flexible work hours with standard five-day workweek

• Modern office with top-notch equipment like a Macbook Pro

• Opportunities for career growth, including overseas options

If you're passionate about making a difference and thriving in a dynamic, collaborative environment, we want to hear from you! Apply now and join us in shaping the future.

Your Impact

You’ll be part of an engineering team, participate in multiple activities to develop features of Axon’s camera products from inception, through design, development, and release. You live and breathe device software that require high stability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof.

Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you as of a senior engineer.

Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Report to: Software engineering manager
Responsibilities:

• Design, develop, and deploy new features for Axon’s camera systems in in a secure, privacy preserving way.
• Coordinate across teams on a breadth of platforms including desktop, mobile applications, and backend services.
• Set a high technical bar for the team through code and architecture design reviews.
• Participate in technical issues troubleshooting and solving of the team.
• Resolve ambiguity in product requirements potentially resolve conflicting requirements.
• Mentor and coach junior engineers.

What you bring

Requirements

• Bachelor’s degree in Computer Science, Engineering, Electronics, or an equivalent technical field.
• 8+ years of professional experience in embedded software development.
• Proficiency in C/C++, Golang, and other relevant programming languages.
• Strong understanding of computer science fundamentals including data structures, algorithms, runtime analysis, object-oriented design, and code quality verification.
• Experience with writing unit test, integration and/or system level tests
• Excellent troubleshooting and problem-solving skills in embedded software development.
• Proven experience with Embedded Linux development.
• Solid networking knowledge (TCP/IP, DNS, DHCP, TLS/SSL, etc.) with hands-on experience in WiFi, LTE, and GPS technologies.
• Quick to learn and adapt to new technologies and systems.
• Strong communication skills in English (both written and verbal).

Referred

• Master’s degree in Computer Science, Engineering, Electronics, or a related technical field.
• Familiarity with CI/CD tools (e.g., Jenkins, TeamCity), source code repositories (e.g., Git), and Jira.
• Knowledge of security in computing and best practices.
• Experience with Yocto and embedded Linux-based build systems.
• Knowledge of Cloud services
• Agile Software Development Lifecycle methodology.

Compensation and Benefits

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning and Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR MEDIA BUYER

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a results-driven and experienced Senior Media Buyer to join our team.

As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.

You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Media Buyer, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.