The Opportunity:

As a Specialized Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in Vietnam. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.

In this role, you’ll get to:

• Identify, pitch and build new supplier relationships for Agoda focusing on the B2B and wholesale market
• Introduce and explain the strategic benefits of the new B2B solution product
• Grow bookings, revenues and gross profit of assigned hotel partners
• Using data to develop business solutions and maximize Agoda’s accommodation availability, content competitiveness and business growth for the hotel partners
• Evaluate existing partnerships and determine if any actions needed to optimize the performance. Identify, prioritize, negotiate, contract and onboard non-participatory hotels, ensuring favorable terms and conditions.
• Formulate project ideas, determine where opportunity exists and implement new approaches.
• Work in a data-driven environment
• Research and troubleshoot rate and availability issues to help hotels maximize their booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc.
• Prepare pitch presentations and materials
• Manage regular weekly/monthly supplier and internal reports

What you’ll need to succeed:

• Bachelor’s degree or equivalent in a relevant field.
• Minimum 5 years’ experience in account management, business development, or supply/e-commerce role.
• Strong interpersonal skills and ability to influence external/internal stakeholders.
• Think out-of-the-box to develop and implement solutions for unique challenges when negotiating with hotel partners
• Ability to drive insights out of data and articulate the findings
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• A team player with a professional “get it done” attitude and work ethic.
• Strong prioritization and planning skills; must be comfortable with making trade-offs.
• Curiosity to learn and willingness to try new approaches. Comfortable in a two-way feedback culture.
• Adapts well to and is energized by change

It’s Great if you Have: 

• B2B and wholesale markets experience preferred
• Experience in hotel or travel industry, especially OTA channels preferred, but not necessary

The Opportunity

As an Air Operations Associate, you’ll play a key role in ensuring smooth and timely air freight movements for our customers. You’ll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track.

This role combines hands-on operations, customer service, and documentation work — helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Vietnam gateway.

What You’ll Do

• Execute end-to-end air shipments :
  • Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP’s provided.
  • Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required
  • Timely invoicing to clients/ agents as well as checking and confirm incoming invoice of sub-contractors on time & correctly.
  • Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement
  • Inform senior/manager if any irregularities or problems that require assistance and to feedback on subcontractors’s standards and services.
  • Ensure all operational activities comply with international shipping regulations, company policies, and customer SOPs.
  • Handle customers statistics and reports or any special request for improve system.
• Support data and system accuracy: Keep Flexport systems updated to meet KPIs and maintain high-quality data.
• Collaborate across teams: Work closely with account managers and customs teams to ensure smooth operations and a great customer experience.
• Drive improvement: Identify and suggest process enhancements to increase efficiency and quality.
• Take ownership: Support teammates and take on additional tasks when needed/ required.

What We’re Looking For

• Bachelor’s degree in logistics, supply chain, business, or related fields.
• 1–2 years of experience in air operation or related roles in freight forwarding/logistics.
• Fluent in Vietnamese, with good written and spoken communication. Good communication of written and spoken English.
• Detail-oriented, structured, and eager to learn global supply chain operations.
• Customer-focused mindset: respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing first-class customer service at all times.
• We are looking for candidates who are flexible and open to work on weekends.

What You’ll Gain

• Deep expertise in air freight operations (imports, exports, intermodal).
• Hands-on exposure to international logistics systems (carriers, customs, warehouses).
• Opportunity to grow into Senior Associate, Team Leader, or Account Management roles as Flexport Vietnam scales.
• Be part of a fast-growing international company with training and development from global experts.

Your Impact

You’ll be part of an engineering team, participate in multiple activities to develop features of Axon’s camera products from inception, through design, development, and release. You live and breathe device software that require high stability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof.

Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you as of a senior engineer.

Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Report to: Software Engineering Manager
Responsibilities:

• Design, develop, and deploy new features for Axon’s camera systems in in a secure, privacy preserving way.
• Coordinate across teams on a breadth of platforms including desktop, mobile applications, and backend services.
• Set a high technical bar for the team through code and architecture design reviews.
• Participate in technical issues troubleshooting and solving of the team.
• Resolve ambiguity in product requirements potentially resolve conflicting requirements.
• Mentor and coach junior engineers.

What you bring

Requirements

• Bachelor’s Degree in Computer Science, Engineering, Electronics, or an equivalent technical field.
• 2 years experience of professional embedded software development. Understanding of computer science fundamentals in data structures, algorithms, run-time analysis, object-oriented design and code quality verification.
• Solid programming skills, and programming language experience with C/C++, Golang.
• Experience with embedded Linux development, writing unit test, integration and/or system level tests.
• Strong in embedded software problems troubleshooting and solving skills.
• Have knowledge of embedded networking tech stack (network protocols TCP/IP, UDP, Bluetooth, DNS, WiFi, etc.).
• Ability of quick learning and adapt to new technologies and systems.
• Good English communication.

Referred

• Master’s Degree in Computer Science, Engineering, Electronics, or an equivalent technical field.
• Familiarity with CI/CD tools (such as Jenkins, TeamCity), source code repositories (i.e. Git), Jira
• Knowledge of security in computing.
• Yocto experience.
• Agile Software Development Lifecycle methodology.

Benefits that Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning and Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

The Position

As the Regional Sales Manager for Vietnam, you will be responsible for owning the revenue generation process and exceeding company revenue targets in Vietnam by learning the OPSWAT technology, developing and implementing a strategic account plans targeting deployments of our Cybersecurity platforms and solutions. You will be held accountable for building long-term relationships inside target accounts and with BFSI, Enterprise and Critical Infrastructure related industries to solve strategic issues and generate opportunities. This role will be both strategic and hands-on, managing and working with senior management to develop and advance current and new revenue models. The ideal candidate will have multiple years of continually exceeding multi-million-dollar sales quotas while forecasting accurately and selling cybersecurity solutions.

This position will cover the Vietnam territory and is highly preferred to base in Hanoi.

What You Will Be Doing

• Strategically targeting business opportunities that leverage high-value use cases in primarily banking, financial services, insurance and enterprise industries.
• Developing and executing sales strategies and tactics to sell OPSWAT products, solutions and services in order to exceed sales quotas.
• Communicating value propositions to clients that speak intimately to their needs and requirements.
• Utilizing client-centric, solutions-oriented selling strategies and a hunter’s mentality to identify, qualify and convert enterprise sales.
• Effectively articulating financial ROI/TCO value and build value throughout the negotiation process.
• Maintaining extensive account and opportunity detail in the Salesforce CRM system, including account win plans, customer touchpoints and sales inhibitors.
• Accurately forecasting and reporting revenue projections to management.
• Overachieving annual quotas measured quarterly.
• Performing other tasks assigned by the direct supervisor.

What We Need From You

• You have from 5+ years of experience successfully selling technology products and Cybersecurity solutions to BFSI, Enterprise and Critical Infrastructure related accounts in Vietnam
• You have a Bachelor’s degree, preferably in a technical discipline or equivalent experience.
• You possess an understanding of security threats, solutions, and security tools.
• You have a successful track record selling complex-solutions directly to enterprise accounts in Vietnam.
• You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives at the “C” level, and are comfortable articulating the technical and business value of the OPSWAT platforms.
• You keep your pipeline accurate and your forecast updated for management.
• Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts.
• Ability to set goals, prioritize tasks, and achieve success with minimal oversight in a sometimes ambiguous work environment.
• Ability to work in a fast-changing environment and able to work under pressure.
• You have excellent time management skills, and work with high levels of autonomy and self-direction.
• You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals.
• You have strong sense of urgency and personal accountability In depth knowledge of sales tools (i.e. Salesforce)
• You are highly ethical and professional personal conduct.
• You are able to travel as necessary to your assigned accounts, or as required by the company.

Role:  Account Manager     

Location:  Ho Chi Minh City, Vietnam 

About the role: 

We are currently looking for an Account manager to join our expanding team working across a wide variety of briefs from social media content, video production, strategy and digital assets. 

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Senior clients onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. 

 What you will be doing: 

• Day to day contact for FMCG/ Beauty and personal brands providing excellent client service and supporting the onsite U-Studio team 
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. 
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Accountable for timely billing and reporting revenue to the Group Account Director 
• Work with the studio to manage timings plans. 

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Demonstrable account management experience of minimum 3+ yrs and a proven track record of managing global clients and campaigns. 
• The ability to effectively and proactively manage account finances and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to the design studio output. 
• Proficient in Microsoft Office, excel and other related software. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17468

#LI-JQ1 #LI-Hybrid

Role:  Account Manager 

Location:  Ho Chi Minh City, Vietnam 

About the role: 

With an unmatched history and tradition of creating iconic products, consumer connections and experiences, adidas has been defining sport culture since the beginning. And they’re not done. We are working with adidas to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs. 

Our team will support adidas’s global markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team will serve as adidas’ bespoke global adaptation global agency, working at the heart of their business. 

This role is right for you if you are someone who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic. 

Reporting to the Senior Account Manager, the Account Manager oversees the portfolio of in-market campaigns and its cultural nuances.  

What you will be doing: 

• Understand the importance of brands and working within brand guidelines.   
• A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership in the key market.  
• Experience with global creative toolkits, market adaptations, and localisations.  
• The pro-actively own and manage local client engagement and relationship management.  
• Effective project management through the full lifecycle using project governance as directed by the client – receiving and interrogating briefs, attending and driving regular client and internal status meetings, escalating issues and proactively resolving problems, managing project resource and spend and making critical decisions.   
• The ability to drive and motivate a team and project through to successful completion.  
• Run account meetings and take responsibility for service levels and KPIs.  
• Work closely with clients to create strong concepts from initial briefing. Understanding the local nuances to their local markets. 
• You will be working with our global stakeholders and providing insightful feedback. This role is key for connecting global and local teams. 
• Work closely with production leads and creatives to develop a brief from beginning to end.   
• You ideally need to come from a background in production with a strong delivery background. You should already understand the process and nuances for delivery high volumes of adaptation work.  
• Growing strong relationships with the different agencies, including their, creative origination agencies, media agencies, printers etc. Being the central point to ensure we get the work from the creative agencies on time and deliver to the media agencies and printers to their timelines. 

What you need to be great in this role: 

• A strong passion for sport and particularly for the adidas brand. 
• Ideally a strong background in a retail environment, both online and offline. The ability to manage both individual and project workloads and identifying challenges and risks within them. You will work with your SAM on mitigation and solutions to ensure we deliver to brief. 
• Executional rigour, competent in multitasking and great organisational skills.  
• The ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with in-market target audience.   
• Competent in presenting and communicating ideas to clients.     
• Experience working with retail/ sports products.   
• 3-4 years of relevant experience in:    
  • Paid Media   
  • Digital & Programmatic   
  • Print   
  • Social   
  • OOH   
  • Retail   
  • Production   
  • Adapting and Activating Toolkits  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17115

#LI-JQ1 #LI-Onsite

Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Your Impact 

Digital Evidence Management Systems are key to officer efficiency and Axon’s mobile applications, View and Capture, play critical roles in evidence acquisition. Axon View interacts with body-worn cameras to display live camera streams, or to view and tag previously-collected evidence. Axon Capture collects digital evidence (photos, videos, audio) and uploads to evidence.com for later processing.

As a iOS engineer on our team, you will be a key part of our next generation of mobile applications. You’ll ensure our codebases interact with platform SDKs related to photos, videos, audio, file management, networking, WiFi and bluetooth. You’ll write code that interacts with custom-made devices, such as Axon Body-Worn Cameras. You’ll ensure our codebase is performant and meets the highest data privacy standards.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Engineering Manager, Mobile Development

Your Day-to-Day

• Design, implement and maintain features within Axon View, Axon Capture, and related shared libraries.
• Participate in Scrum ceremonies.
• Collaborate within the Scrum team to ensure we hit our sprint goals, collaborate with other groups to ensure we build and ship the “right” thing.

What You Bring

As a iOS Engineer I, you’ve created mobile applications for years. You know the platform inside and out and you remember how it has changed over the years. You’re familiar with key frameworks and technologies important to our applications (Networking, Bluetooth, WiFi, Photo, Video). 

You drive engineering efforts to completion. You evaluate, plan, estimate, communicate and collaborate. You ramp up quickly, solve problems and resolve ambiguity. You are ready to candidly and respectfully share your wisdom and knowledge for the betterment of our team, our code and our product.

• Bachelors in Computer Science or equivalent work experience.
• 3+ years shipping high-quality iOS applications
• Strongly competent in Swift, familiar with Objective-C, and Swift / Objective-C compatibility
• Strong track record of delivering solid code on a schedule
• Experience that demonstrates learning & application of the latest native technology: Swift UI, Swift Package Manager, iOS & WWDC releases
• Excellent communication

Preferred Qualifications

• SDKs: experience related to Bluetooth, WiFi, Networking, Camera (Photo/Video), Audio, File Management, connecting to and interacting with third party hardware, UI
• CI/CD: experience creating and managing automation and integration
• Toolchain: Cocoapods, Swift Package Manager

Nice-to-have

• Monitoring & Alerting experience

Benefits that Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning and Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

Your Impact

You will be part of a critical team that designs technology that has a direct impact on increasing transparency and protecting truth. You will work with a team of talented software engineers, product managers and visual designers to create the mobile experience for our existing products. Your experience shipping mobile applications will allow you to rapidly innovate new and existing mobile applications and bring them to market. You will get the opportunity to build high quality applications using the latest mobile technologies available.

Our existing products are already well established in major agencies around the globe. Adding a mobile experience to these systems will unlock even more potential for new and existing customers. Get in early to create the foundation for the mobile experience. This role provides an awesome opportunity to work on our Fleet 3 mobile, Axon Device Manager and Device Pooling Apps for phones and tablets. Check out this inspiring video of fleet 3 tracking a Ferrari!

As part of our mobile team you’ll provide the team with guidance and direction to incorporate some of the latest Android technologies as we deploy our mobile apps to market.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports To: Engineering Manager

• Design, implement and maintain features within Axon Device Manager, Axon Device Check out and Fleet 3 Dashboard
• Work across teams with Product, Design, and Engineering to create an integrated solution.
• Focus on execution, set a high technical bar for the team through code and design reviews.

What You Bring

• 2 years of industry experience shipping Android applications to the Google Play Store.
• Understand the ins and out of mobile phones; expected to lead mobile design reviews as well as the implementation of their designs to release and post-release monitoring
• Experience with modern architecture (MVVM, MVI, etc) including unit testing
• Android experience with Retrofit, Coroutines, Okhttp, Hilt, Jetpack Compose
• Experience working with remote data via REST and JSON
• Understanding and experience with networking protocols such as TCP, UDP, DHCP, DNS, Server-Sent-Events, Websockets (debugging with Wireshark or Charles a plus)

Nice To Have

• SDKs: experience related to Bluetooth, WiFi, Networking, Camera (Photo/Video), Audio, File Management, connecting to and interacting with third party hardware
• Experience working with video streaming and IoT devices / connectivity over BLE or Wifi

Benefits that Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning and Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

Your Impact

At Axon, we build technology that helps protect life. Behind that mission are people who need to learn quickly, grow continuously, and perform at a high level.

As a Learning & Development Program Manager II, you will design, build, and deliver learning programs that strengthen capability across the business. You will partner with regional and international stakeholders, with a primary focus on Vietnam, to identify needs, create effective learning solutions, and scale programs that improve performance, leadership, and employee development.

This role is ideal for someone who blends strong instructional design, facilitation, program management, and stakeholder partnership skills — and who knows how to turn learning needs into practical, high-impact solutions.

What You’ll Do

Location: Hybrid in Ho Chi Minh City, Vietnam
Work Location
This role is based out of our Ho Chi Minh City office and follows a hybrid schedule: onsite Tuesday through Friday and remote on Mondays, unless an approved accommodation applies. We place a high value on in-person collaboration and building a strong in-office culture.

• Lead learning programs end to end, from needs analysis through design, delivery, measurement, and continuous improvement
• Partner with regional and international stakeholders, with a primary focus on Vietnam, to identify capability gaps and learning priorities
• Design and develop learning solutions across multiple formats, including live training, virtual sessions, workshops, and digital learning
• Facilitate engaging learning experiences for employees, managers, and leaders
• Build scalable learning journeys that support onboarding, role development, leadership capability, and organizational effectiveness
• Collaborate with subject-matter experts and cross-functional partners to create relevant, high-quality content
• Train and support internal facilitators to deliver learning programs effectively and consistently
• Measure program impact using feedback, participation data, assessments, and other relevant metrics
• Manage multiple projects and stakeholders in a fast-moving environment with changing priorities
• Stay current on L&D trends, tools, and best practices, and apply them thoughtfully

What You Bring

• 5+ years of experience in learning and development, instructional design, talent development, or a related field
• Experience managing learning programs from strategy through execution and evaluation
• Strong facilitation skills and confidence leading both in-person and virtual learning experiences
• Experience designing content across multiple modalities, including instructor-led, virtual, and self-paced learning
• Strong project management and stakeholder management skills
• Excellent written, verbal, and presentation skills
• A data-informed approach to evaluating learning effectiveness and improving programs over time
• Comfort working across regions, cultures, and time zones
• Proficiency with common learning and content development tools such as PowerPoint, Workday Learning, iSpring, Articulate, Canva, or similar platforms
• A collaborative, self-directed mindset and the ability to thrive in a dynamic environment
• Experience supporting teams in Vietnam and broader international markets is a plus
• Bachelor’s degree in Education, Adult Learning, Human Resources, Organizational Development, or a related field preferred

Benefits That Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account or similar learning platforms
• Access to 24/7 online emotional and mental support
• Gym membership
• Free motorbike parking
• Stocked fridges and pantries — free coffee, cold beverages, snacks
• Annual company outing trip
• Monthly team social activities

Enterprise Customer Solutions Manager

Company Introduction

Our mission is to enable every organization to be climate conscious and positive with the world’s best climate software and data products. Persefoni is creating an all-in-one platform that allows organizations to measure, analyze, and reduce their Enterprise Carbon Footprint. Our goal is to provide our customers unprecedented visibility and insights into the impact their organization has on the environment. Leveraging the latest breakthroughs in data science and software, our technology will empower teams and leaders to mobilize their organizations to continuously improve their greenhouse gas emissions metrics.

About The Role (What you will get to do)

Our Customer Solutions team is looking for a proven Enterprise Customer Solutions Manager to guide our enterprise customers through an environmental sustainability digital transformation. The objective will be to drive business and technical value for customers in varying maturity stages of their environmental sustainability journey. You will understand the Persefoni product in great depth to foster customer engagement and user adoption. The goal will be to quickly onboard new customers and ensure they get the most from the Persefoni product and support.

In Customer Solutions, you will be proactive in defining the strategic direction and operational strategies for your accounts. You will act on the customer’s behalf to ensure they achieve their carbon and sustainability goals, and you will champion their product needs as the voice of the customer. There will be opportunities to identify areas for continuous improvement, contribute to process definition and most importantly develop the talent within our department.

If you are a customer champion, passionate about solving problems, advising customers, and making the world more sustainable, you will bring tremendous value to our customers and team!

Responsibilities (What we expect)

• Cultivate the successful accelerated adoption and onboarding of the Persefoni platform at key organizations to help customers realize the business value of our partnership and offerings.
• Own the customer journey as the main point of contact, defining a success plan with deliverables, and ensuring clear communication across all activities of the customers’ post-sale journey.
• Provide coaching and education to improve adoption of the Persefoni product. 
• Identify, clearly communicate, and manage risk throughout the year through proactive touchpoints and taking the lead in developing resolution strategies.
• Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and blogs.
• Partner with Sales, Solution Architecture, Marketing, and Executives to help ensure expansion opportunities are identified and closed successfully.
• Support subscription renewal plan by ensuring on-time invoicing and onboarding all customers to project managing potential development or functional improvements.

Qualifications (What you bring to the role)

• 3+ years CSM or Account Management experience and preferably within the SaaS industry.
• Experience working closely with C-level / SVP-level executives.
• Experience with executive business reviews.
• Experience in ESG performance, sustainability management, or environmental consulting is a plus.
• Experience in technical training and adoption.
• Engaging phone & video presence: enthusiastic and high energy, but also poised, confident, and extremely professional.
• Comfortable in a fast-paced, global team. 

How You'll Know You’re on the Right Track

• You will be able to articulate how Persefoni incorporates carbon accounting standards and sustainability reporting frameworks within our platform in your first 3 months.
• You will demonstrate proficiency in the Persefoni platform and deliver an amazing customer onboarding experience in the first 3 months.
• You will be capable of using Persefoni systems and processes (including SFDC, ChurnZero, Zendesk, etc.) to appropriately track and report on relevant customer activities and information within your first 3 months.
• You will ensure customer health is high for renewal purposes and mitigate any risk on the account that could result in churn within your first 3 months.

Job Type:

Full-time position located in Ho Chi Minh City, Vietnam governed by Vietnam labour regulations, with the Persefoni entity being established in Vietnam.   

Interview Process

• Step 1: Interview with Talent Acquisition

• Step 2: Interview with Vietnam Customer Solutions team

• Step 3: Interview with Director, Customer Solutions

• Step 4: Interview with VP, Customer Solutions

• Step 5: Offer extended

• Step 6: Background check and onboarding

Persefoni is an Equal Opportunity employer

We are committed to valuing and respecting people and organizations of all backgrounds. We proudly bring this to life by fostering a culture of innovation, creativity, diversity of thought, and inclusion.

We strive for each of our team members to be able to show up for work every day as their genuine selves. Similar to the reverence given to Earth’s biodiversity, we recognize the vast potential that exists when all of the facets of diversity within our team are appreciated and illuminated. This policy extends to all aspects of our employment practices.

Your Impact

As the Engineering Manager for Mobile, you will lead and grow the team that designs the technology powering Axon Device Manager, Axon Device Checkout, and the Fleet 3 Dashboard—mobile IoT applications that connect Axon devices to officers in the field, promoting transparency and protecting truth worldwide. Looking ahead, this role is scoped for expansion: you will help define and staff the next wave of Axonʼs mobile offerings, consolidating experiences where it makes sense and scaling our platform to support additional applications and features still on the roadmap.

You'll collaborate daily with software engineers, product managers, designers, and a Release Manager to turn bold product concepts into secure, reliable mobile and frontend experiences. Your deep expertise in Android, iOS, or modern frontend development (React, TypeScript), along with broad knowledge of modern application architecture, release practices, and observability, will enable you to set technical direction, unblock delivery, and raise the bar on code quality and system design. Based in Ho Chi Minh City, you'll lead a team of engineers in Vietnam while partnering closely with peer engineering leaders and product teams in the U.S., fostering a culture of innovation and continuous learning that accelerates feature velocity without compromising quality and stability.

Our mobile products are already trusted by major agencies across the globe. Under your leadership, enhanced mobile capabilities—real-time video streaming, AI-driven insights, and seamless device management—will unlock even more value for new and existing customers. The software you shepherd to market will empower officers to act faster, capture truth, and ultimately Protect Life.

Where You’'ll Work

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
What You’ll Do
Reports To: Engineering Manager
Direct Reports: 5-8 Software Engineers

• Ensure alignment of team objectives with organizational goals and priorities.
• Drive execution—planning, backlog grooming, stand-ups, demos, and retrospectives—so the team ships predictably and learns continuously.
• Deliver new features, performance optimizations, and reliability enhancements to customers on a predictable, high-quality cadence.
• Provide dotted-line leadership for the mobile team in Vietnam—reviewing architecture, roadmaps, and release readiness while empowering their local manager for day-to-day execution.
• Partner with Product and Design to craft intuitive, resilient mobile experiences.
• Work cross-functionally with other engineering teams (Cloud, Firmware, Middleware, Other Mobile Teams) to deliver seamless integration of key components.
• Contribute to architecture discussions, perform thoughtful code and design reviews.
• Collaborate with Recruiting to attract top talent, then onboard, mentor, and develop engineers through regular 1:1s, feedback, and growth plans.
• Champion modern engineering practices—CI/CD, automated testing, and observability—and cultivate a culture of continuous improvement and ownership.

What You Bring

Must-Have

• Experience – 8+ years in mobile or software development, with at least 3 years managing engineers; demonstrated success planning and delivering multiple overlapping projects that span several months.
• Scalable Processes – Hands-on practice establishing engineering workflows that prioritize quality, security, maintainability, extensibility, and operational discipline.
• Leadership – A track record of guiding and mentoring diverse teams while supporting both technical mastery and career growth.
• Technical Expertise – Deep proficiency in one of: Android, iOS, or modern frontend development (React, TypeScript), including shipping production apps to Google Play, the App Store, or deploying large-scale production frontend applications to real users.

Nice to Have

• Familiarity with two or more of: Android, iOS, and modern frontend frameworks (React, TypeScript). Desktop experience (e.g., Electron) is a plus.
• Knowledge of Video Streaming and IoT Device Connectivity.
• Familiarity with networking protocols such as TCP, UDP, BLE, and Wi-Fi, and comfort using tools like Wireshark or Charles for troubleshooting.

Benefits That Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account or similar learning platforms
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries — free coffee, cold beverages, snacks
• Annual company outing trip
• Monthly team social activities

Reporting to the Head of Customer Success, the Customer Success Manager Scale (CSMS) manages a portfolio of customer accounts and is responsible for driving customer value realisation, engagement, and retention across the RightShip product suite. 

The CSM, Scale will focus on the mid-market and long-tail segment of customers that are primed for nurturing and growth. The role ensures customers are successfully onboarded, supported and enabled to maximise the value of RightShip’s solutions throughout the lifecycle of their engagement. The CSM acts as a trusted partner to customers, working closely with Sales, Product, and Support teams to ensure strong implementation, adoption, proactive engagement, and timely contract renewals. 

The CSM plays an important role in maintaining strong customer relationships, identifying risks to retention, and supporting growth opportunities across the customer portfolio.  

RESPONSIBILITIES

Customer Onboarding and Implementation

• Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite of products and services. 
• Coordinate onboarding activities including account enablement, configuration, training and early adoption support. 
• Guide customers through key product capabilities and ensure alignment between customer objectives and the value delivered by RightShip solutions. 
• Ensure a smooth transition from Sales to Customer Success by supporting the handover of new accounts and confirming customer goals and success criteria. 

Customer Engagement and Value Realisation 

• Manage an assigned portfolio of customer accounts, maintaining regular engagement to ensure customers derive value from RightShip’s products and services. 
• Develop and maintain strong working relationships with customer stakeholders to understand their operational needs and priorities. 
• Monitor customer usage, engagement and satisfaction to identify opportunities to improve adoption and overall customer outcomes. 
• Proactively identify potential risks, blockers or issues affecting customer success and work with internal teams to resolve them in a timely manner. 
• Act as the voice of the customer by gathering feedback and sharing insights with Product, Sales and other internal teams to improve solutions and customer experience.  

Customer Retention and Account Health 

• Support the achievement of customer retention and renewal targets by ensuring customers realise measurable value from RightShip’s services. 
• Maintain visibility of contract timelines and work collaboratively with Sales teams to support timely renewals. 
• Identify potential retention risks within the portfolio and escalate where necessary to ensure proactive mitigation. 
• Track key customer success indicators including engagement, adoption and satisfaction across assigned accounts. 

Customer Support and Issue Management 

• Serve as the first point of contact for customer queries, product usage questions and service requests. 
• Coordinate internally with Product, Platform Support and other teams to resolve issues efficiently. 
• Maintain clear communication with customers throughout issue resolution and ensure appropriate follow-up. 
• Support the delivery of service levels and response standards expected by customers. 

Commercial Collaboration 

• Identify opportunities within the customer portfolio for additional value through product adoption, expanded usage or additional services. 
• Collaborate with Sales teams to support customer discussions relating to upgrades, renewals or new solutions. 
• Provide insights and context from ongoing customer engagement to support commercial conversations and account planning. 

QUALIFICATIONS, SKILLS & ATTRIBUTES

• Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline 
• 6–8+ years’ experience in customer success, account management, customer experience or client relationship roles. 
• Experience working with SaaS platforms, digital products or maritime industry solutions is desirable. 
• Strong ability to build relationships with customers and understand their operational needs. 
• Ability to communicate product value and translate technical capabilities into practical customer outcomes. 
• Strong organisational skills and ability to manage multiple customer relationships simultaneously. 
• Ability to collaborate effectively across cross-functional teams. 

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

We are seeking a hardworking, driven Regional Sales Manager with initiative to lead the acquisition and renewal business in the enterprise market in Vietnam, Cambodia & Laos. Reporting to the Sales Director, you will execute a customer-centric sales strategy within your region, heavily focused on new customer acquisition, while managing and nurturing renewal business. You will work as an independent contributor, collaborating with sales engineering, marketing and other teams to close sales, win business and reach sales targets in region.

The successful Regional Sales Manager, is an experienced professional with a proven track record of exceeding quota by generating and maintaining active engagements with customers and prospects, at times in collaboration with our partners. Candidates should be able to articulate the value proposition of open source software; and have a strong understanding of enterprise database markets, or extensive experience selling SaaS solutions within the data management space. An ideal candidate is both successful and ambitious, with a goal to grow revenue through new customer acquisition, combined with effective management of client renewals.

Responsibilities

• Meet or beat your Annual Sales Quota. ($1 million USD+)
• Identify, nurture and win net new enterprise sales opportunities.
• Develop account plans for your key accounts to retain and grow existing client revenue & renewals.
• Drive sales growth through effective enterprise customer and partner relationship management.
• Navigate complex sales processes by applying customer-centric selling and MEDDPICC.
• Collaborate closely with business development, presales, marketing and sales teams.
• Maintain an accurate, robust pipeline and forecast of business opportunities in Salesforce.com.

Qualifications

• Minimum of 5 years database/data management sales experience.
• Up to 10 years of consultative sales experience.
• A track-record of meeting or beating $1 million USD per annum sales quotas.
• Sales hunter, focused on new and expansion business who is persistent, tenacious and self-disciplined.
• Proven ability to manage large enterprise opportunities, while closing transactional / renewal business.
• Effective sales acumen to run complex sales cycles.
• Results-driven, self-motivated and able to work autonomously.
• Strong executive presence and excellent communication skills at all levels.
• A proven history selling complex solutions at a senior level.
• Willing and able to undertake business travel, within your assigned region.
• Experience working effectively in a remote first, fast-paced environment.
• Vietnamese & English language fluency (verbal & written)

Bonus Experience and Skills

• Experience selling open source / cloud software solutions is preferred
• Experience qualifying opportunities with MEDDICC/MEDDPICC
• Deep knowledge of the open source ecosystem including community and commercial licensing models
• Familiarity with Salesforce.com, Salesloft, and other sales & prospecting software

Location

Vietnam Remote (Ho Chi Minh or Hanoi)

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), a massive degree of flexibility and freedom, and more.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

Your Impact

As a Technical Program Manager, you will leverage your leadership skills and expertise to partner with engineering and product management teams to drive projects from inception, through design, development, and deployment. You’ll collaborate with product management and engineering teams to translate initial proposals into executable plans, ensuring that requirements are clear. Once plans are developed, you ensure plans stay on track by leveraging mechanisms that manage scope, risks and ensure healthy execution heartbeat to ensure initiatives to develop new products and features are completed on-time, on-budget, delight our customers and make a measurable social impact.

You’ll also have a outsized force-multiplier impact working across all pillars (business units) at Axon.

The ideal candidate is an experienced technical program manager who has a proven track record of executing and coordinating complex software deliverables across multiple teams and job roles. Sitting at the middle of product, design, and engineering, you should love to build relationships across a wide variety of personalities, while driving the execution of the product. You leverage your technical expertise and detail-oriented mindset to help the team identify, prioritize, and troubleshoot blockers and manage cross team dependencies.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Director of Technical Program Management
Direct Reports: None

• Lead execution across product management, engineering, and design teams to build excellent, data-driven project plans and schedules.
• Drive process improvements in your space to build better faster so they teams are more effective and can deliver with higher velocity because of your impact.
• Own your dependencies & invent and simplify as you face challenges pushing everyone towards the right outcome.
• Tracking all major risks/issues/roadmaps and ensure clear communication of issues
• Build trust with senior leaders by aligning your priorities with theirs, providing timely, accurate, and succinct status updates, and helping other teams when needed
• Leading by example with thoroughness, detail, and care for our customers.
• Work with all levels of technical staff across software and hardware engineering earning their trust, holding them accountable and problem solving alongside them.
• You’ll help teams capture and improve detailed process and software architectural documentation as needed.
• Communicate regularly and effectively with our teams in Seattle, Scottsdale, Vietnam and Finland.

What You Bring

• Bachelor’s degree in Computer Science, Software/Electrical Engineering, Data Science, or other related field
• 7+ years professional experience in leading and managing system/software delivery, with at least 2 specifically in a technical program management role.
• High degree of competency and proven success with project management including: Agile Software Development Lifecycle methodology, identifying and managing risks, tracking dependencies and milestones, and communicating overall project status.
• Evidence in work history of owning and driving large, ambiguous technical software programs
• You are able to learn quickly and cannot only deal with ambiguity, but can effectively partner with others to reduce ambiguity
• You resonate with Axon's Values and our mission that technology can be applied to tackle public safety's biggest challenges.
• Strong interpersonal skills including mentoring, coaching, collaborating, influencing and team building
• Strong written and verbal English communication skills
• Experienced with enterprise SaaS or other mission critical software product is a plus.
• Experienced with cloud IaaS and PaaS offering such as AWS and Azure is a plus.

Benefits that Benefit You

• Medical, Dental and Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account or Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

Your Impact

Officers can spend up to a third of their shift staring at a computer screen, populating boxes and filling out forms. While essential, there is a direct trade-off – when an officer is tied up on a computer, they aren't actively patrolling or engaging with their communities.

Axon Records is our state-of-the-art records management system. Axon Records re-imagines the way officers write reports in the field to how detectives help prosecute crime. Police reports come to life with video at the heart of the record to tell the full story. By leveraging AI and Machine Learning towards data, we can support new strategies for how officers get paperwork done accurately while increasing their safety and ability to serve their community more effectively.

We believe that happy teams take good care of their customers, so we foster a friendly, open, introspective team culture that encourages everyone to speak their mind and deliberately avoids red tape, unnecessary rituals, politics, and jerks. 

We believe we can only succeed if we deeply understand our customers and get to know them personally. We spend a lot of time with law enforcement officers to learn about their needs, watch their experience and see the real impact of our work. Your first ride-along with a patrol officer will forever change your perception of what the job is, and what the city is like.

What You’ll Do

Location: This role is based out of our Ho Chi Minh City Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Design Manager
Direct Reports: none

• Own Key Product Areas: Take ownership of specific Standards features. Design and deliver user-centric solutions that align with product goals and enhance the overall user experience.
• Contribute to Product Strategy: Work closely with Product Management to influence product direction and prioritize investments.
• Execute End-to-End Design Process: Lead the design process for these product areas—from research and discovery through prototyping, testing, and final implementation—ensuring high-quality outcomes.
• Conduct User Research: Collaborate with Product Managers to plan and execute user research to uncover insights and inform design decisions. Leverage user research and data to inform design decisions and iterate on solutions based on feedback.
• Leverage AI Thoughtfully: Design experiences that responsibly integrate AI by clearly communicating when and how AI is being used, ensuring transparency, trust, and usability.
• Collaborate Across Teams: Work with US-based and local PMs, engineers, and designers, navigating time zone differences with flexibility and clear communication.
• Design for Multi-Modal Experiences: Focus on creating seamless, user-friendly solutions across mobile and desktop platforms that address diverse user needs.
• Simplify Complexity: Turn complex workflows into intuitive, scalable designs that are easy to understand and use.
• Communicate Effectively: Present design concepts and product ideas clearly to stakeholders to build alignment and support.

What You Bring

• Experience in Product Design: 5+ years of product design experience, including at least 2 years leading major design initiatives.
• Enterprise Design Expertise: 3+ years of experience researching, designing, and shipping enterprise software or complex consumer workflows (beyond simple consumer applications).
• User-Centered Design Mastery: Proven ability to apply user-centered design processes and methodologies to product definition, design, and development. Hands-on experience across all stages of the design process, including research, sketches, wireframes, high-fidelity mockups, prototyping, and usability testing.
• Collaborative Spirit: A passion for early product definition as well as collaborating with cross-functional teams, including Product Management and Engineering, to bring designs to life.
• Prototyping and Conceptual Skills: Strong conceptual abilities with a proven track record of rapidly prototyping and iterating on designs to communicate ideas effectively.
• Communication Excellence: Exceptional written and verbal communication skills, with the ability to explain design decisions clearly to diverse audiences.
• Tool Proficiency: Highly skilled in the latest design tools and adaptable to new ones. Familiarity with Figma is preferred, as well as enthusiasm for exploring emerging design technologies.
• Versatile Team Player: Capable of working independently and thriving in a collaborative team environment. Comfortable leading initiatives or supporting others, depending on the context.
• Curiosity and Adventure: A boundless curiosity and eagerness to explore new challenges and opportunities in design.
• Portfolio of Excellence: A portfolio showcasing your work, available for review.
• Education: Bachelor’s degree in Interaction Design, Graphic Design, Industrial Design, HCI, or a related field. 

Benefits that Benefit You

• Medical, Dental and Vision Insurance 
• Robust Paid Time Off policy 
• Bonuses 
• Lunch allowance 
• Cell phone stipend 
• Free LinkedIn Learning account or Udemy account
• Access to 24/7 online emotional and mental support 
• Gym membership 
• Free parking 
• Stocked fridges and pantries - free coffee, cold beverages, snacks 
• Annual Company Outing Trip 
• Monthly team social activities

Your Impact

You are a Junior Software Engineer looking to take your career and technical skills to the next level. Your passion is learning new technical areas and coming up with innovative solutions for customer problems. You are looking for an opportunity to grow rapidly and take on high impact work alongside your team.

At Axon, you will develop high quality mission critical software in a collaborative environment while leveraging modern frameworks, tools, and AI-assisted development workflows. You will operate in an AI-first engineering environment where intelligent tooling, code generation, and data-driven decision making are embedded into daily development practices.

You will use your passion, experience, and analytical skills to help bring new solutions to public safety and leave a positive impact on the world.

What You’ll Do

Work Location
This role is based out of our Ho Chi Minh City office and follows a hybrid schedule: onsite Tuesday through Friday and remote on Mondays, unless an approved accommodation applies. We place a high value on in-person collaboration and building a strong in-office culture.
Reports to: Software Engineering Manager

• Participate in code reviews and architecture design meetings, incorporating AI-assisted insights and tooling
• Own and drive end-to-end features with Product and Design, leveraging AI tools to accelerate development and improve quality
• Ensure that your code hits a high bar for quality and performance, including validating AI-generated code outputs
• Work in an AI-first environment where developer productivity is augmented through copilots, automation, and intelligent systems
• Work together with like-minded people who are passionate about our mission
• Work with the latest open source technologies and AI-enabled development platforms
• Have mentorship from experienced engineers on both traditional and AI-assisted software engineering practices

What You Bring

• Bachelor's Degree in Computer Science or Engineering, OR 2+ years of relevant experience, OR coding boot camp
• Professional software development internship
• Experience in at least one managed language such as Java, Scala, Go, C# or similar
• Familiarity with or interest in AI-assisted development tools, code generation, and automation workflows
• You follow the latest in software engineering, including emerging AI-driven development practices
• You love delighting end users and solving novel challenges in a rapidly evolving technical landscape

Benefits That Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account or similar learning platforms
• Access to 24/7 online emotional and mental support
• Gym membership
• Free motorbike parking
• Stocked fridges and pantries — free coffee, cold beverages, snacks
• Annual company outing trip
• Monthly team social activities

About Us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About BEES

Our ambition is – and always will be – to put customers at the heart of everything we do. Making their lives easier and their businesses more profitable. Through our B2B e-commerce and SaaS platform, we bring the power of digital to small and medium-sized retailers and the companies that service them, unlocking new growth opportunities for all. With offices in São Paulo and Campinas, we encourage our team to participate in major events and significant meetings throughout the year.

Learn more on how BEES keeps business buzzing at www.bees.com 

About the Role

The Technical Account Manager (TAM) serves as the primary technical contact for partners using the BEES system in expansion markets. This role ensures seamless product implementation, resolves technical issues, and collaborates with Key Account Managers (KAMs) to consolidate and address technical requirements.

Key Responsibilities

• Ensure timely and accurate deployment of BEES systems to partners.
• Provide technical assistance to Key Account Managers (KAMs) and partners, engaging internal tech teams (Product Consultants & Professional Services) when necessary.
• Troubleshoot BEES product issues, manage complaints, and maintain strong partner relationships.
• Offer product expertise and guidance, escalating complex technical inquiries to the Product Consultant team.
• Monitor the functionality of all deployed equipment, ensuring correct installation and smooth operation.
• Maintain and update partner technical roadmaps and priorities.

Qualifications & Skills

• Bachelor’s degree in a related field.
• Fluent/Advanced skills in English (both written and spoken).
• Be a native Vietnamise or hold a valid full-time work visa for Vietnam, and speak fluently the Vietnamise language. 
• Experience in project management and stakeholder coordination.
• Strong problem-solving skills and a client-centric approach.
• Ability to manage stakeholders across different countries (LATAM experience is a plus).
• Excellent negotiation and communication skills (Spanish proficiency is an advantage).

Your Impact

You’ll be part of an engineering team, participate in multiple activities to develop features of Axon’s camera products from inception, through design, development, and release. You live and breathe device software that require high stability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof.

Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you as of a senior engineer.

Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Report to: Software engineering manager
Responsibilities:

• Design, develop, and deploy new features for Axon’s camera systems in in a secure, privacy preserving way.
• Coordinate across teams on a breadth of platforms including desktop, mobile applications, and backend services.
• Set a high technical bar for the team through code and architecture design reviews.
• Participate in technical issues troubleshooting and solving of the team.
• Resolve ambiguity in product requirements potentially resolve conflicting requirements.
• Mentor and coach junior engineers.

What you bring

Requirements

• Bachelor’s degree in Computer Science, Engineering, Electronics, or an equivalent technical field.
• 8+ years of professional experience in embedded software development.
• Proficiency in C/C++, Golang, and other relevant programming languages.
• Strong understanding of computer science fundamentals including data structures, algorithms, runtime analysis, object-oriented design, and code quality verification.
• Experience with writing unit test, integration and/or system level tests
• Excellent troubleshooting and problem-solving skills in embedded software development.
• Proven experience with Embedded Linux development.
• Solid networking knowledge (TCP/IP, DNS, DHCP, TLS/SSL, etc.) with hands-on experience in WiFi, LTE, and GPS technologies.
• Quick to learn and adapt to new technologies and systems.
• Strong communication skills in English (both written and verbal).

Referred

• Master’s degree in Computer Science, Engineering, Electronics, or a related technical field.
• Familiarity with CI/CD tools (e.g., Jenkins, TeamCity), source code repositories (e.g., Git), and Jira.
• Knowledge of security in computing and best practices.
• Experience with Yocto and embedded Linux-based build systems.
• Knowledge of Cloud services
• Agile Software Development Lifecycle methodology.

Compensation and Benefits

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning and Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

Your Impact

As a senior engineer on the team, you will be intimately involved in the architecture decisions that will shape this product. You live and breathe cloud services that require high availability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof.

Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you.

Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh City office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Software Engineering Manager

• Lead engineering architecture design reviews
• Set a high technical bar for the team through code and architecture design reviews
• Mentoring engineers
• Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers
• Improve our Engineering process, including long-term thinking, sprint planning and stand-ups
• Building services that adhere to our high bar on availability and latency in this mission-critical space
• Working with the latest open source technologies
• Have a passion for creating detailed design documents and delivering technical presentations to train and guide fellow engineers

What You Bring

Required Skills

• Bachelor's Degree in Computer Science, Engineering, or related field
• 6+ years of professional software development experience
• Experience designing and delivering highly-available, scalable cloud-based systems
• Backend service experience in multiple, managed languages such as Go, Java, Scala, C#, or similar
• Experience working with SQL or NoSQL data stores
• Experience of building and operating public cloud hosted services on Azure or AWS, using Kubernetes, and infrastructure as code tools.
• Experience with designing platform components or foundational services that support multiple teams/products
• Understanding of platform security concerns: identity, access control, data encryption, and secure service-to-service communication
• Experience driving SLOs, SLAs, and incident response culture

Preferred Qualification

• CI/CD Tools : Jenkins, GitHub Actions
• Containerization : Docker, Podman
• Orchestration Tools : Kubernetes, OpenShift
• Infrastructure as Code (IaC) : Terraform, CloudFormation
• Monitoring and Logging: Prometheus, Grafana, ELK Stack
• Cloud Prividers : AWS (ECS, EKS), Azure DevOps, Goolge Cloud Build
• Security Best Practices : DevSecOps tools, vulnerability scanning

Benefits that Benefit You

• Medical and Dental Insurance
• Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

About the role

We are seeking an Account Manager for team in Vietnam. He/She will cultivate strong relationships with our new and existing clients and assist them in strategizing and plan digital marketing campaigns to meet their goals.
 

Responsibilities

• Manage campaign launch and ongoing operations, including market research, budgeting and reporting.
• Establish and manage campaign material production.
• Provide campaign analysis report and marketing advices.
• Coordinate communication with both internal and external parties.
• Communicate data and strategy in a clear and concise manner.
• Propose and implement business growth and process improvement.
  

About you

• Degree in related field or at least 1 to 3  years of relevant working experience in similar function
• Fast-learner, interested in online advertising industry and data monitoring.
• Logically thinking and possess good time management abilities.
• Requires a combination of strong analytical and communication skills, with some technical understanding.
• Detail-oriented with good organization.
• Able to work independently in a fast-paced environment.
• Fluent English and Vietnamese are preferred.

#LI-JP1

About the role

We are looking for a Customer Success Manager to spearhead our enterprise solutions business in Ho Chi Minh City, Vietnam.

As a CSM at Appier, you aren't just a point of contact; you are a strategic partner. You will bridge the gap between complex technical capabilities and real-world business outcomes. Your mission is to ensure our enterprise clients are able to maximize their project key metrics results through our AI-driven Martech Enterprise solutions (Personalization Cloud, Data Cloud and AI Agents)

This role will begin as a 3-month contractor position, to be converted into a permanent position at the end of the contract period if performance standards are met.

Responsibilities of the role

• Strategic Stakeholder Management: Navigate complex enterprise hierarchies to build and maintain relationships with key personas—from C-level executives to project leads and end-users. You will act as the primary advocate for the client within Appier and the primary consultant for the client’s digital transformation.
• Strategic Adoption: Drive deep product integration and "stickiness" by aligning Appier’s solution with the client’s specific KPIs (e.g., ROAS, Conversion Rates, Retention).
• Customer Journey Mapping: Define and execute the post-sale journey, ensuring seamless onboarding and continuous value delivery through new use cases and feature rollouts.
• Retention & Growth: Own the commercial health of your portfolio, maintaining high retention rates while identifying white-space opportunities for upsells and cross-sells.
• Technical Problem Solving: Act as the first line of strategic defense, troubleshooting challenges and collaborating with Product/Engineering teams to turn customer feedback into product roadmaps.
• Cross-Functional Collaboration and Ownership: Work closely with Sales, Pre-sales, and Technical Support to ensure a unified "One Appier" experience for the client.

About you

[Essential]

• Experience: 3+ years in Customer Success or Account Management within a high-growth Software/AI environment
• Domain Expertise: Solid understanding of the digital marketing ecosystem
• Strategic thinker with deep analytical skills: Ability to translate raw data into actionable insights and Business Reviews (BRs) that resonate with senior leadership.
• Tech-Savvy: Comfortable discussing APIs, SDKs, and data integration logic with technical teams while translating those concepts for marketing users.
• Language Proficiency: Native Vietnamese speaker with Fluent English (written and verbal) to support SEA customers. 

[Nice to haves]

• Fast-learner, ability to strive in a fast-paced environment 
• Strong organizational and people management skills
• Effective and productive collaborator to drive cross-functional initiatives
• Excellent communicator with strong presentation skills
• Sales/pre-sales experience a plus

#LI-JP1