Job title: Head of Software Testing
Employment status: Full-time
Location: Vienna, Austria – Hybrid
Compensation: Competitive compensation + performance-based bonus and equity options
Benefits: Wiener Linien ticket, yearly company retreat, regular team events, free in-office lunch, drinks & snacks

About Ketryx

At Ketryx, we’re on a mission to help medical software teams build secure, reliable applications that make a real difference in people’s lives. We give them the tools to automate the tough parts of compliance and quality so they can focus on what matters most: creating life-saving products with confidence.

The Role

As Head of Software Testing, you’ll define and execute our quality strategy, ensuring that every release of our platform meets the highest standards of safety, reliability, performance, and compliance. You’ll lead a talented team of software quality engineers, testing product features and strengthening our automated testing frameworks, and play a vital role in helping medical device companies bring high-quality technology to market faster. As a quality professional, you will have an impact on our own product that you will also use on a daily basis.

About You

You’re a proven leader in software quality who knows how to build high-performing teams and scalable testing systems. You combine a deep passion for reliability with strong communication skills and a collaborative mindset. You’re detail-oriented, enjoy uncovering edge cases, and take pride in building reliable, maintainable automated tests. You thrive in fast-moving environments where you can influence processes, improve standards, and shape product direction. Above all, you’re motivated to apply your expertise to technology that directly improves patient outcomes.

Ideally you're already located in Vienna or able to relocate quickly. Unfortunately, we are unable to support people without an existing work permit for this position in Austria at this time.

What You’ll Do

• Lead and grow the quality engineering team
• Plan and coordinate verification & validation for software releases and other testing activities
• Drive scaling up of automated testing with a team using Playwright, TypeScript, Cucumber
• Work with the team to keep CI/CD pipelines fast and reliable
• Coordinate work between different teams such as Engineering, DevOps, Product, Customer Success, and Sales, representing the quality and test engineering team
• Own verification & validation for software releases
• Apply quality principles at scale
• Perform risk management
• Prepare and field audits (IEC 62304 & co.)
• Champion a quality-first culture across product and engineering
• Define, track, and share goals and metrics for test automation & product quality, to keep leadership and stakeholders informed and to identify areas for improvement

What We’re Looking For

Must-Haves

• Extensive experience (10+ years) in software quality and testing, with at least 5 years in leadership
• Experience in a high-growth company
• Experience in establishing and running processes to improve overall quality
• Hands-on experience with TypeScript or JavaScript
• Practical experience with test automation tools such as Playwright or Cypress
• Strong knowledge of software QA methodologies, tools, and processes
• Familiarity with BDD practices, ideally using Cucumber
• Experience working in an early stage, product-based start up.

Nice-to-Haves

• Experience preparing for and managing audits
• Experience working in a regulated industry such as MedTech, healthcare, finance, automotive, or aerospace
• Experience using test case management tools such as Xray, TestRail, Azure DevOps, or HP ALM
• Experience with performance and security testing
• Knowledge of ISO 13485 / IEC 62304

Compensation & Benefits

• At Ketryx, we offer a competitive compensation package that reflects your experience and skills. The annual gross salary starts at €100,000+ based on an all-in contract. Final compensation is tailored to your qualifications and experience.
• In addition to the base salary, our package includes a performance-based bonus and stock options, aligning your success with the company’s growth.
• Lunch, snacks, and coffee provided in-office
• Annual Wiener Linien public transportation pass
• Yearly company retreat and regular team events

Keywords: quality lead, test automation engineer, QA, Verification & Validation, V-Model, change request, change requirement, regulation, feature descriptions, SaaS, customer feedback, computer science, comp sci, startup, software development, Series A, Series B, technology, software

Customer Service Representative 

Work Location:          Tysons Corner, VA (must live within 50 miles)

Schedule:                  Full Time; hybrid

Relocation:                N/A

Note: This position requires a Public Trust Clearance. 

Iron Mountain Solutions is seeking a highly motivated and organized individual as a Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. An active Public Trust level security clearance or the ability to obtain one is required.

Job Responsibilities:

Education and Experience Requirements:

Iron Mountain Solutions is an Equal Opportunity Employer

Overview

Want to make a difference in the world? Join a team of innovative professionals who put customers first and align a federal civilian agency’s mission and priorities with modern enterprise system solutions.

Esri is the place for you to do your best work amid a supportive culture that encourages creativity, collaboration, and passion for each project. You’ll be part of a high performing team that helps federal civilian agencies (such as NASA, Department of Energy, EPA, Department of Commerce, CDC, and Veterans Affairs) apply geospatial science and leading-edge analytical technologies to discover unique patterns, trends, and solutions hidden within complex scientific and business problems. As an Account Manager at Esri, the global leader in geospatial science and GIS, you will apply your selling skills to address a huge transformation in technological capabilities across the public sector that includes Artificial Intelligence (AI) and Machine Learning (ML), Kubernetes, digital twin, data science, big data, Microsoft Fabric; distilling IoT-generated data into actionable intelligence, cloud computing, and more.

Responsibilities

• Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
• Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the industry. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
• Collaborate with others. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• 3+ years of experience working in or supporting the federal government/public sector
• Experience creating partnerships, and establishing yourself as a trusted advisor with customers
• Understanding and execution of the sales process, account management, account planning and opportunity strategy creation
• Demonstrated knowledge of enterprise systems and new technology trends, and the ability to translate this into solutions for customers
• Able to negotiate, present, and support visual storytelling across all levels of an agency
• Ability to travel domestically 25-50%
• Bachelor’s degree in business administration, GIS, environmental/earth, social and/or health science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Understanding of GIS, Esri technology, and environmental and earth sciences as they relate to one another
• Understanding of environmental, earth and, health sciences
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Knowledge of public sector fiscal year, budgeting, and procurement cycles
• Master’s degree in business administration, GIS, environmental/earth, social and/or health science, or a related field

Questions about our interview process? We have answers.

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Job Description

The Senior ETL Engineer is responsible for the design, development, optimization, and long-term stewardship of enterprise data pipelines, data warehouse, and lakehouse solutions that support reporting, analytics, and advanced data use cases. This role goes beyond individual pipeline delivery, providing technical leadership, mentorship, and architectural collaboration across the data warehousing function.

The Senior ETL Engineer partners closely with business stakeholders, data scientists, analysts, and BI teams to ensure data products are reliable, scalable, secure, and aligned with business strategy. This role plays a critical part in shaping data standards and ensuring the quality and integrity of enterprise reporting data. Key customers include data science, analytics, and marketing teams operating across marketing, operations, customer insights, and finance.

Senior ETL Engineer Job Duties:

Data Engineering

• Design, build, and maintain scalable, high-performance ETL/ELT pipelines supporting analytics, reporting, and advanced data use cases
• Define and enforce data engineering standards, best practices, and reusable patterns for pipeline development
• Lead data modeling efforts to ensure datasets are optimized for analytics, performance, and usability
• Evaluate and recommend improvements to existing data architectures, tools, and processes to support growth, scalability, and cost efficiency
• Leverage AI tools responsibly to improve ETL development productivity and quality, including accelerating pipeline development, test generation, documentation, anomaly detection, and operational troubleshooting

Data Quality, Reliability & Operations

• Establish and enforce data quality, validation, fault-tolerance, and automated testing frameworks across all pipeline stages
• Ensure data integrity, accuracy, freshness, and lineage throughout the data lifecycle

DataOps, Automation & Optimization

• Lead DataOps and CI/CD practices for data pipeline deployment and management
• Drive automation to reduce manual processes in all stages of development
• Continuously optimize pipeline performance through query tuning, architectural improvements, and technology enhancements
• Identify and eliminate waste in data flows, reducing redundant processing and improving overall efficiency
• Evaluate, test, and adopt new tools, platforms, processes, and solutions aligned with modern data engineering best practices

Leadership & Mentorship

• Serve as a technical lead for complex or high-impact data initiatives
• Mentor and coach ETL Engineers, and collaborate on data architecture evolution
• Share knowledge through documentation, design artifacts, and technical guidance

Collaboration & Stakeholder Engagement

• Partner with business stakeholders to understand business requirements and translate into scalable data solutions
• Lead technical discussions to resolve ambiguous or competing data needs
• Communicate complex concepts clearly to technical and non-technical audiences
• Collaborate with data scientists, analysts, and BI engineers to adopt data products, and improve data usability and trust
• Act as a trusted advisor on data feasibility, trade-offs, risks, and prioritization

Security, Governance & Compliance

• Ensure data pipelines adhere to enterprise security, privacy, and governance standards
• Implement access controls, data protection measures, and compliance requirements
• Support data lineage, auditability, and metadata management initiatives

Senior ETL Engineer Skills & Qualifications:

• Advanced experience with SQL, relational databases, and data warehouse design
• Strong expertise with Microsoft Fabric and modern data platform concepts
• Proficiency in Python for ETL development, automation, and testing
• Deep understanding of data modeling, query optimization, and performance tuning
• Strong knowledge of DataOps, CI/CD, and automated testing for data platforms
• Experience designing and supporting production-grade, enterprise-scale pipelines
• Excellent verbal, written, and interpersonal communication skills
• Proven ability to lead multiple initiatives and influence without formal authority
  
  

Education & Experience

• 5+ years of experience in data engineering, BI development, or analytics engineering
• Bachelor’s degree in a technical or analytical discipline required

Work Perks:

• Fun & driven environment.
• Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HAS with employer contribution, and generous 401k match.
• 10 paid floating corporate holidays, 1 paid volunteer day & 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
• Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
• Opportunities for paid and discounted travel.
• Flexible work schedule providing on-site, remote, and virtual office opportunities.
• Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
• Fitness Center and café onsite at select locations.
• Employee Assistance Program (EAP)
• Paid Parental, Caregiver, and Disability leave.
• Team Member Discount Program.

Job Description:
The ETL Engineer develops, deploys, and maintains data stores for access by business users including marketing campaign specialists and business data analysts. The ETL Engineer is responsible for supporting and maintaining the data warehouse environment including SQL databases, scheduled jobs, and Python-based ETL processes. The ETL Engineer will be responsible for creating and maintaining data pipelines to support reporting needs and will ensure the quality and integrity of reporting data. The role requires attention to detail and quality. Key customers for the ETL Engineer will include data scientists, analysts, and marketing campaign specialists working in the domains of marketing, operations, customer insights, and finance.

Responsibilities:

• Manage the structuring and maintenance of data sets for production of reporting and analytics
• Build and optimize data pipelines to facilitate the extraction of data from multiple sources and delivery to multiple applications and teams
• Reduce waste and improve data flow. This involves continually striving to reduce wasted effort, identify gaps and correct them and improve data development and deployment processes.
• Acquire and update data from internal and external data providers
• Execute automated testing at every stage of a pipeline to increase productivity while reducing errors
• Create queries that allow data to be extracted and to streamline the data retrieval process
• Monitor processes to quickly identify and resolve or elevate issues, and identify areas for improvement
• Use automation to streamline data processing, automate manual processes, such as data extraction and testing.
• Adopt new solutions to produce data more efficiently and with fewer errors. This includes testing and adopting solutions and tools that adhere to the DataOps best practices.
• Correspond with team members and customers to understand business concepts, data requirements, and prioritization of development tasks
• Communicate, document, and collaborate with other data and BI team members to enhance the quality of data products.
• Ensure data security standards are applied across the data pipelines.

Qualifications:

• Experience in SQL, Excel, relational databases, database concepts, and database design.
• 2+ years' experience with Python
• Strong interpersonal, oral and written communication and presentation skills
• Ability to work on multiple projects simultaneously and to provide regular status updates proactively
• 3+ years' experience in BI development, data analysis, or data engineering
• BS/BA degree (preferably in a technical or research field)

Work Perks:

• Fun & driven environment.
• Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HAS with employer contribution, and generous 401k match.
• 10 paid floating corporate holidays, 1 paid volunteer day & 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
• Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
• Opportunities for paid and discounted travel.
• Flexible work schedule providing on-site, remote, and virtual office opportunities.
• Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
• Fitness Center and café onsite at select locations.
• Employee Assistance Program (EAP)
• Paid Parental, Caregiver, and Disability leave.
• Team Member Discount Program.

Our hearts are burning for sport in all its facets and for the many opportunities that the digital world brings with it. We at Eversports are an international, dynamic team that works hard, has fun and shares a great mission: "Make Sports Happen".

For more insight into our history, incredible team and products, check out our “About Us” page on our website!

Overview

Join Eversports as our Engineering Manager and take the lead in one our engineering teams. Your set will look like: steering the team, leadership, and people development to drive our mission: “Make sports happen!”

Work time: Full-time (35h/week, every second Friday off!)
Planned start: June 2026
Location: VIENNA, Austria

Your Tasks

You’ll own a key part of our product by leading a team focused on onboarding providers, working closely with marketing, sales, customer care, and finance. You will improve our external but also our internal products (not just customer-facing ones) and thrive in cross-functional environments. With a strong engineering background, you’ll guide priorities, support your team, and help turn ambiguity into clear direction and results.

• Ensure strong technical ownership within the team by supporting and empowering Tech Leads
• Partner with Product and Tech to align business goals with technical strategy and roadmap
• Ensure high engineering standards through reviews, planning, and tech debt management
• Own hiring and team lifecycle, from role definition to onboarding and offboarding
• Drive reliable delivery by setting goals, tracking progress, and removing blockers
• Improve team performance through better processes, dependency management, and metrics
• Lead performance and career development through feedback, reviews, and coaching
• Foster a collaborative, accountable, and inclusive team culture
• Build strong stakeholder relationships and guide the team with clear ownership

Your Profile

• 5+ years of experience building and operating production systems with ownership of complex features or services
• Experience leading cross-functional product teams
• Background in agile workflows (Scrum, Kanban, XP)
• Experience working in continuous delivery environments
• Hands-on experience with Node.js, React, or TypeScript
• Strong communication, collaboration, and organizational skills
• Fluent in English (written and spoken)

What’s in it for you?

At Eversports, transparency is key. We are pleased to offer a minimum annual gross salary of EUR 70,000 for a full-time 35-hour week, with potential adjustments based on position and experience level.

• Embrace the freedom of flexible, no core hours and take charge of your own schedule 
• Experience the best of both worlds with our hybrid work setup – work from your cozy home office or your own personal desk
• Work in the office located in the heart of the most livable city, that waits for you to bring out the best of it
• Enjoy a full-time, 35-hour work week, with every second Friday off
• Stay active and healthy with a monthly sports budget to book your favorite activities at Eversports – it's time to have fun while staying fit!
• Invest in yourself with a €500 training budget and 5 extra vacation days for further trainings and self-improvement
• ​​Explore your areas of interest during our quarterly “Day to explore”
• Embrace innovation with state-of-the-art equipment, whether you're an Apple enthusiast, an Apple wizard, or an Apple lover, you tell us what you need!
• Enjoy our monthly company lunch completely organized and paid by the company
• Join our after-work (sport) activities and exciting cross-national team events
• Relocating? We’ve got you covered! We’ll sponsor your first month of accommodation up to €1,000 to help you settle in comfortably, reimburse flight costs up to €1,000
• Need a visa? We offer visa sponsorship and support throughout the process
• Last but not least, be a part of the passionate, international, innovative and, of course, sporty team – let’s make work feel like play!

At Eversports we acknowledge and value the strength in diversity which is why we have 90 employees from over 25 different countries. Alongside our strong value for diversity is our emphasis on respect towards others. Every employee has a voice and the opportunity to contribute towards developing our company. We look forward to receiving your application regardless of your gender, ethnicity, age, disability and sexual orientation. 

Overview

In this position, you will use your consulting and project management skills to lead teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment. You will manage the scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions.

 This team supports Defense and Intel customers. You will be part of a talented cross-functional team of dynamic and passionate professionals to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the work you do.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope, and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.

Responsibilities

• Manager complex technology projects and programs: Collaborate with Esri consultants to delivery high-quality solutions that align with project timelines, budget expectations, and customer objectives. Drive successful project outcomes by effectively managing and communicating scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions. While leading strategic engagements with key stakeholders on opportunity development, proposal development, and project execution, ensuring alignment with business objectives and managing expectations. 
• Engage with our customers. Work with customers to understand the value of location within their workflows by creating outstanding proposals and winning work with strategic customers. The ideal candidate will have a strong geospatial background to enable walking clients through the process of spatial thinking. 
• Develop and grow business. Lead business development by defining project and proposal strategies that further technology and implementation patterns with new and existing customers. Collaborate with a team of domain subject matter experts, software developers, and consultants that are dedicated to developing new business strategies and actively influencing strategic direction to supporting Defense and Intel customers and their mission critical systems and applications.
• Be a thought leader. Advise customers regarding innovative solutions using Esri technology and content to drive better decision-making. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies. 

Requirements

• 8+ years of experience in a similar position, supporting similar responsibilities
• Professional experience leading and managing IT based projects
• An understanding of Defense and Intel customer needs developed through experience supporting Defense and/or Intel customers
• Strong project management skills, with demonstrated ability to deliver complex projects on time and within budget
• Demonstrated ability to evaluate and translate customer's business goals, objectives, and strategies into technical plans and solutions
• Ability to clearly communicate technical ideas, whether to other technical peers or non-technical peers or customers
• Proposal writing experience, including preparing executive summaries, solution definition, scope of services, staffing, and pricing
• Entrepreneurial attitude
• US citizenship and active TS Security Clearance with SCI eligibility
• Bachelor's degree in Geographic Information Systems (GIS), Geography, or related STEM field

Recommended Qualifications

• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analysis, or similar geospatial technology 
• Experience with current technology implementation patterns including service-oriented and cloud computing architecture
• Project Management Professional (PMP) certification
• Polygraph
• Experience with Agile methodology
• Master's degree in Geographic Information Systems (GIS), Geography, or related STEM field

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Job Title: QA/RA Lead
Employment Status: Full-time
Office Hours: Mon, Wed, Fri with WFH option on Tue & Thu
Location: Vienna, Austria
Compensation: Starting from 90,000 EUR gross base salary + performance-based bonus and equity options. Compensation may be negotiated based on experience level.

As a Ketryx QA/RA Lead, you will lead quality management system implementations and regulatory compliance strategies for cutting-edge medical device clients as we scale our AI-powered compliance platform. This is a rare opportunity to shape the future of regulatory affairs. You'll have the autonomy and expertise to drive repeatable QMS deployment processes while helping shape the future of regulatory affairs through innovative technology and enabling the success of the world’s most innovative companies. We offer the opportunity to work with high-growth clients, establishing best-in-class quality systems from the ground up using our revolutionary AI platform.

Our ideal candidate will have demonstrated success in quality systems management with 5-8 years of experience in the medical device industry. Someone who is strategic yet hands-on, passionate about regulatory excellence, and eager to leverage cutting-edge AI technology will thrive in this position. In this role, you'll have the opportunity to directly impact our mission to improve 100 million patient lives by 2030 by ensuring the highest quality standards for life-saving medical devices.

This position will be based in our Vienna, Austria office with a hybrid schedule (Monday, Wednesday, Friday in office, Thusday, Thursday WFH option). Unfortunately, we are unable to support non-EU citizens for the position at this time.

About You:

You're a proven QMS expert who's successfully navigated complex medical device regulatory landscapes and is ready to scale your impact through innovative technology. You've built or significantly improved quality systems at medical device companies, consulting firms, or high-growth startups, and you're excited to combine your regulatory expertise with AI-powered tools to create something category-defining. You are an energetic, creative, and progressive quality leader who thrives on driving innovation and continuous improvement in regulated environments.

Responsibilities:

• Lead Quality Management System (QMS) setup and deployment for medical device clients
• Own and manage QMS templates and regulatory compliance frameworks
• Provide expert consulting on ISO 13485, EU MDR/IVDR, UKCA, GxP, and other quality systems standards
• Scale operations to support high-growth clients
• Develop repeatable QMS deployment processes leveraging AI platform capabilities and automatic compliance
• Drive and/or support internal and external audit programs, customer audits and regulatory inspections.
• Orchestrate the continuous validation lifecycle, including drafting, reviewing, and approving documentation to ensure real-time compliance program management.
• Shape the future of regulatory affairs through innovative product development
• Work independently on complex quality assurance projects requiring minimal oversight
• Ensure customer success across the entire customer engagement lifecycle

Required Skills:

• 4-8 years of experience in quality systems management, management representative or senior specialist role
• Familiar with eQMS implementation, validation and implementation.
• Deep expertise in Quality Management System setup, sub-systems, and implementation
• Strong knowledge of ISO 13485 and Global QMS requirements
• Expertise in AI, Digital, SaMD and Cyber Compliance (e.g. SOC 2, ISO 27001)
• Deep understanding of medical device cybersecurity
• Experience as quality management representative in regulated environments
• Proven experience managing audit lifecycles (internal, external, and customer-facing).
• Familiarity with continuous validation methodologies (e.g. CSV, GAMP 5, ISO 13485) and documentation within a digital or automated compliance environment.
• Experience with regulatory and Notified Body submission requirements
• Background in medical device industry quality systems
• Ability to work independently and own complex regulatory projects
• Proven track record in consulting or client-facing roles

Preferred Skills:

• Experience at large medical device companies
• Background with consulting firms specializing in QMS setup
• Startup experience (Series A/B) with QMS implementation
• Specializations in cybersecurity, usability, or computer software validation
• Experience scaling quality operations in high-growth environments
• Knowledge of AI applications in regulatory affairs
• Submission experience
• Experience working in an early stage, product-based start up.

Keywords: ISO 13485, EU MDR/IVDR & UKCA, Quality Management System (QMS), Management representative, Medical device quality, Stryker, Medtronic, Boston Scientific, QMS setup, Regulatory consulting, Quality systems manager, Computer software validation, Cybersecurity, Usability, Startup experience, Series A/B, Vienna/Austria, Consulting firms, Quality assurance, Medical device industry

Your mission

As the Senior Manager of Customer Care at Bitpanda, your mission is to lead a multi-layered organization by managing and mentoring a team of managers to achieve world-class results. You will serve as a strategic architect of our support ecosystem, fostering a culture of high ownership and proactive problem-solving. Working closely with senior leadership, you will translate high-level business objectives into operational excellence, ensuring our support infrastructure not only scales but prospers as we redefine the financial landscape.

What you’ll do

• Experienced Leader of Leaders: You bring 5-7+ years of large-scale leadership experience with a proven track record of managing managers. You understand the nuances of scaling complex support organizations and excel at coaching other leaders to drive performance and talent development. 
• Operational Excellence Architect: You are a "doer" who thinks in systems. You have extensive experience building and maturing support operations, ensuring they are not just maintained, but optimized for maximum efficiency and long-term prosperity. 
• Strategic Support Expert: You possess a deep-rooted understanding of how to thrive in customer support. You bring a high degree of technical and operational sophistication, acting as a proactive force who anticipates needs rather than just reacting to tickets. 
• Mission-Driven Owner: You possess an unwavering sense of accountability and a passion for Bitpanda’s mission. You are eager to take full ownership of your domain and proactively shape the future of the crypto and financial services industry. 

Who you are 

• Experienced Leader of Leaders: You bring 5-7+ years of large-scale leadership experience with a proven track record of managing managers. You understand the nuances of scaling complex support organizations and excel at coaching other leaders to drive performance and talent development. 
• Operational Excellence Architect: You are a "doer" who thinks in systems. You have extensive experience building and maturing support operations, ensuring they are not just maintained, but optimized for maximum efficiency and long-term prosperity. 
• Strategic Support Expert: You possess a deep-rooted understanding of how to thrive in customer support. You bring a high degree of technical and operational sophistication, acting as a proactive force who anticipates needs rather than just reacting to tickets. 
• Mission-Driven Owner: You possess an unwavering sense of accountability and a passion for Bitpanda’s mission. You are eager to take full ownership of your domain and proactively shape the future of the crypto and financial services industry. 
• Collaborative Systems Thinker: You excel at building cross-departmental alliances, aligning your team’s operational goals with the broader company vision to achieve seamless, end-to-end excellence.

Overview

In this position, you will use your teaching skills and GIS knowledge to empower our customers with our innovative GIS software. As an Esri Instructor, you will create a dynamic learning environment through hands-on training, interactive instructions, and engaging activities. You will partner with organizations to expand the use of ArcGIS maps and applications across their organizations and communicate the strategic impact of GIS programs.

The contributions you make in this role will support Esri customers across many industries including but not limited to Defense and Intelligence, Public Safety, and Health and Human Services. The work you do will enable customers to grow their ArcGIS user skills, productivity, and confidence in addition to ensuring sustainable GIS workflows and operations.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.  

Responsibilities

• Grow user skills. Develop and deliver training programs through various formats and methods including in-person, virtual and hybrid offerings, to enhance users' proficiency in ArcGIS software both domestically and internationally. Identify and address skill gaps through targeted training sessions and workshops. Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges. Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant and up to date.
• Ensure sustainable GIS workflows. Collaborate with customers to understand their business processes and requirements. Provide guidance and training on best practices for designing and implementing sustainable GIS workflows. Deliver workshops and training sessions to educate customers on sustainable GIS workflows. Support customers in overcoming challenges and addressing any skill gaps related to workflow sustainability.
• Expand the use of ArcGIS. Actively promote the adoption of ArcGIS across customer groups. Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation. Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS. Collaborate with stakeholders to understand their needs and customize ArcGIS solutions to meet their needs.
• Communicate the impact of GIS. Develop compelling narratives and visualizations to effectively communicate the impact of GIS. Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories. Present the value of GIS to customers. Stay informed about industry trends and research to provide insights on the broader impact of GIS in various domains.  

Requirements

• 5+ years of professional experience leveraging Esri's software capabilities with an emphasis on ArcGIS Desktop and/or ArcGIS Pro, with 2 years of professional experience in classroom facilitation and instructional delivery
• Ability to handle multiple responsibilities while prioritizing student needs
• Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials
• Proven ability to collaborate with multiple cross-functional teams
• Excellent verbal and written communications skills
• 20% travel time within the year to support an average of 10-15 onsite customer training sessions per year
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
• Bachelor's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field 

Recommended Qualifications

• Master's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field
• Familiarity with web-based meeting tools
• Completion of an Esri technical certification and facilitation certification
• Demonstrated technical writing ability
• Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements

#LI-KH4

#LI-Onsite

Overview

In this position, you will use your teaching skills and GIS knowledge to empower our customers with our innovative GIS software. As an Esri Instructor, you will create a dynamic learning environment through hands-on training, interactive instructions, and engaging activities. You will partner with organizations to expand the use of ArcGIS maps and applications across their organizations and communicate the strategic impact of GIS programs.

The contributions you make in this role will support Esri customers across many industries including but not limited to Defense and Intelligence, Public Safety, and Health and Human Services. The work you do will enable customers to grow their ArcGIS user skills, productivity, and confidence in addition to ensuring sustainable GIS workflows and operations.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Grow user skills. Develop and deliver training programs through various formats and methods including in-person, virtual and hybrid offerings, to enhance users' proficiency in ArcGIS software both domestically and internationally. Identify and address skill gaps through targeted training sessions and workshops. Provide ongoing support and guidance to users, answering their questions and helping them overcome challenges. Stay updated on the latest GIS trends and technologies to ensure the training content remains relevant and up to date.
• Ensure sustainable GIS workflows. Collaborate with customers to understand their business processes and requirements. Provide guidance and training on best practices for designing and implementing sustainable GIS workflows. Deliver workshops and training sessions to educate customers on sustainable GIS workflows. Support customers in overcoming challenges and addressing any skill gaps related to workflow sustainability.
• Expand the use of ArcGIS. Actively promote the adoption of ArcGIS across customer groups. Identify potential use cases for ArcGIS in various business processes and demonstrate its value through facilitation. Develop and deliver training workshops and sessions to showcase the capabilities of ArcGIS. Collaborate with stakeholders to understand their needs and customize ArcGIS solutions to meet their needs.
• Communicate the impact of GIS. Develop compelling narratives and visualizations to effectively communicate the impact of GIS. Collaborate with Content Development and Creation teams to create engaging content, such as case studies and success stories. Present the value of GIS to customers. Stay informed about industry trends and research to provide insights on the broader impact of GIS in various domains.  

Requirements

• 8+ years of professional experience leveraging Esri`s software capabilities
  • 5 of those years should be in ArcGIS Enterprise or Enterprise Geodatabases
  • 2+ years of professional experience in classroom facilitation and instructional delivery
• Ability to handle multiple responsibilities while prioritizing student needs
• Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials
• Proven ability to collaborate with multiple cross-functional teams
• Excellent verbal and written communications skills
• 20% travel time within the year to support an average of 10-15 onsite customer training sessions per year
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
• Bachelor's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field 

Recommended Qualifications

• Familiarity with web-based meeting tools
• Completion of an Esri technical certification and facilitation certification
• Demonstrated technical writing ability
• Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements
• Master's degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science or related field

#LI-KH4

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you present solutions in ways that get others excited about the power of GIS technology. Join a technical team focused on supporting Esri’s most strategic partners and advise partners on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our partners and their success. It is a place for you to do your best work and amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of integrating ArcGIS with other systems. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic partners. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our partners by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest partners’ business needs.
• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience with Esri developer technology
• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Understanding of sales and business development processes, with an emphasis on partnering
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Programming and scripting experience with languages such as Python and JavaScript
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery
• Master’s degree in GIS, computer science, or a related field
• Demonstrated ability to evaluate and prototype the integration of Generative AI technologies (ex. LLMs)

Questions about our interview process? We have answers.

#LI-AC1

Overview

We invite you to bring your experience and passion for public safety & law enforcement, coupled with an understanding of applying geospatial technology to become an integral part of Esri’s national government account team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps our new and existing national government customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to public safety & law enforcement. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
• Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
• Collaborate with others. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• Experience creating partnerships, and establishing yourself as a trusted advisor with customers
• Understanding of account management, account planning and opportunity strategy creation
• Demonstrated knowledge of the federal government industry and new technology trends and the ability to translate this into solutions for customers
• Able to negotiate, present, and support visual storytelling across all levels of an organization
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Understanding of GIS, Esri technology, and various industries as they relate to one another
• Experience managing the sales cycle,
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Master’s degree in GIS, business administration, or a related field

Questions about our interview process?  We have answers.

#LI-KH3

Overview

In this position, you will work closely with clients in helping to define geospatial-centric solutions and implementation of those solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies. The Emerging Technology Markets team supports many industries, including governments (federal, state, regional, and local communities), NGO groups, environmental engineering, natural resources, utilities, and commercial. The team you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.

Responsibilities

• Help clients translate real-world needs into practical, state-of-the-art solutions
• Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities
• Manage projects and support customers throughout the entire project life-cycle, including requirements, analysis, design, build, and implementation
• Lead the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
• Establish, develop, and expand relationships with customers, partners, and distributors
• Work with Esri’s marketing and sales teams to develop new business
• Lead innovative proposals and win work that showcases forward-leaning solutions
• Mitigate challenges through proper escalation to achieve project and program completion
• Collaborate with Esri’s practice managers and marketing and sales teams to support business development for technology and implementation patterns with new and existing customers
• Support the development of others though our network of organizational teams and professional communities

Requirements

• 8+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform)
• Demonstrated ability to translate a customer's business goals, objectives, and strategies into solutions
• Ability to develop project designs, work plans, budgets and schedules
• Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills.
• Bachelor's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field

Recommended Qualifications

• Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, and more
• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
• Master's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field

#LI-AN1

#LI-Onsite

Overview

We invite you to bring your experience and passion for state and local government coupled with an understanding of applying geospatial technology to become an integral part of Esri’s state and local government account team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps new and existing state and local government customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the state and local government. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
• Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
• Collaborate with your team. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 2+ years of enterprise sales and/or relevant consulting or program management experience
• Experience creating partnerships, and establishing yourself as a trusted advisor with customers
• Understanding of account management, account planning and opportunity strategy creation
• Demonstrated knowledge of state and local government and new technology trends and the ability to translate this into solutions for customers
• Able to negotiate, present, and support visual storytelling across all levels of an organization
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, business administration, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Understanding of GIS, Esri technology, and state and local government as they relate to one another
• Experience managing the sales life cycle
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Master’s degree in GIS, business administration, or a related field

Questions about our interview process? We have answers.

#LI-KR2

Our hearts are burning for sport in all its facets and for the many opportunities that the digital world brings with it. We at Eversports are an international, dynamic team that works hard, has fun and shares a great mission: "Make Sports Happen".

For more insight into our history, incredible team and products, check out our “About Us” page on our website!

Overview

At Eversports, our mission is simple: "making sports happen". We do that by giving our partners the tools they need to run and grow their business, and by making sure they never feel alone while doing it. As our new Junior Customer Care Executive, you'll be the friendly, knowledgeable voice our DACH partners rely on. Working closely with our Sales, Finance, and Product & Engineering teams, you'll be at the centre of the action from day one.

Work time: Full-time (35h/week, every second Friday off!)

Office: Vienna, Austria

Your Tasks

• Support our existing clients wherever they need us with the kind of support that actually solves things
• Be involved in Customer Care projects and initiatives that keep our partners engaged and our community growing
• Contribute to business intelligence projects by helping keep our database clean, accurate, and reliable 
• Own a piece of our online helpdesk, keeping articles up to date, easy to understand, and genuinely useful for those who need them
• Jump in on the daily rhythm of the Customer Care team - from ad hoc tasks like customer imports to whatever the day throws at us

Your Profile

• Native German and fluent English skills; a third language (Dutch, French, Spanish, or Italian) is a plus
• Confident communicator comfortable picking up the phone with a B2B partner and finding solutions, not just closing tickets
• Reliable, detail-oriented, and solution-focused - you follow through and care about getting things right
• Comfortable with digital tools - Google Workspace, MS Office, and quick to pick up new software
• A genuine interest in sports or wellness - you don't need to be a triathlete, but curiosity about our partners' world goes a long way
• Motivation over pedigree - whether you're a recent graduate, switching direction, or just starting out, we'd rather have someone driven and eager to grow

What’s in it for you?

• Work smarter, not longer: our full-time week is 35 hours, and one day off every second week
• Work in the office located in the heart of one of most liveable cities, that waits for you to bring out the best of it
• Stay active with a monthly sports budget - try a new class, play your favourite sport, or simply move the way you love
• Take time to explore what inspires you during our quarterly “Day to Explore”
• Work with modern equipment - every team member gets a MacBook to perform at their best
• Join our regular sports sessions, team activities, and events - we work hard, but we also play 
• Be part of a passionate, international, and sporty team that believes work should feel meaningful and fun!

At Eversports, we believe in transparency, so here is the fine print: for the current position we will offer a yearly gross salary of EUR 32,410 (based on a full-time basis of 35h)

At Eversports we acknowledge and value the strength in diversity which is why we have 90 employees from over 25 different countries. Alongside our strong value for diversity is our emphasis on respect towards others. Every employee has a voice and the opportunity to contribute towards developing our company. We look forward to receiving your application regardless of your gender, ethnicity, age, disability and sexual orientation. 

We look forward to hearing from you!

Business Intern - Project Management 
(6 Month Internship)

Bitmovin is a global Series-C SaaS scale-up that provides award-winning video streaming technology to world-renowned brands including Disney, Warner Brothers Discovery, BBC, Red Bull Media House, Hulu, and The New York Times, to name just a few. 

At Bitmovin, we know that to be the best, we have to have the best people. So we are an inclusive flexible employer of some of the most impressive and diverse talent across the globe, with a culture that enables you to see success by being your best self.

"We’re looking for curious, fast learners who are excited to use cutting-edge technology and engage with customers to drive success. If you’re a problem solver who loves tech and connecting with people, join us and make an impact at Bitmovin."  ~ Ian Baglow, CRO/President

As a Project Management Intern, you will support the coordination and execution of cross-functional projects across Europe and APAC, working closely with CX team leads, Customer Success, Solutions Engineering, and Revenue Operations.

You will take ownership of day-to-day project coordination, stakeholder alignment, and operational follow-ups, enabling senior Project Managers and Team Leads to focus on technical delivery, escalations, and strategic stakeholder engagement.

This role is perfect for a business student with a strong interest in project management and operations, offering hands-on experience in a fast-paced, international environment.

As a Project Management Intern, you will cover:

• Project Coordination & Execution: Support the delivery of small-scale projects by maintaining timelines, tracking milestones, and ensuring alignment across stakeholders. Assist in coordinating “Base” integrations (e.g., VOD or Player) and help keep projects on track.
• Meeting Coordination & Follow-ups: Organize meetings across multiple time zones (Europe & APAC), prepare agendas, and ensure the right stakeholders are involved. Capture key decisions, translate them into clear action items with owners and deadlines, and follow up on progress.
• Cross-Functional Collaboration: Work closely with CX, engineering, sales, and revenue operations teams to ensure smooth execution of projects. Act as a central coordination point to streamline communication and resolve day-to-day operational challenges.
• Project Tracking & Reporting: Maintain project trackers, charters, and milestone logs to ensure transparency and visibility across teams. Identify risks, flag blockers, and support regular status updates.
• Client Onboarding & Documentation: Support onboarding processes by managing questionnaires, collecting client inputs, updating documentation, and ensuring readiness for project kickoff.
• Operational Support & Process Improvement: Assist with professional services administration, including tracking hours, supporting SOW updates, and improving internal processes to enhance efficiency and delivery quality.

It would be great if you have:

• Educational Background & Interest: Currently pursuing or recently completed a degree in Business, Management, or a related field, with a strong interest in project management, operations, and working in an international environment.
• Highly Organized & Detail-Oriented: Strong organizational skills with the ability to manage multiple tasks, track details, and maintain structured documentation across projects.
• Strong Communicator & Coordinator: Confident in working across teams and time zones, with the ability to keep stakeholders aligned and ensure clear, timely follow-ups.
• Proactive & Solution-Oriented: Able to identify gaps, follow up on open items, and proactively drive tasks forward in a dynamic environment.
• Technical & Tools Interest (Desirable): Exposure to project management tools, data tracking, or AI tools in business processes is a plus.

Why do this at Bitmovin

There is a lot on offer here:

• View the benefits on our Careers Page
• Get to know our outstanding culture showcased on LinkedIn
• Check the employee reviews on Glassdoor

Want to sign up?

Upload your CV, school certificate (Zeugnis), and a motivation video with your expectations for an internship at Bitmovin. 

As part of the application process, we would love to get to know you better through a short video. In this video, we would like to know:

1. "What are your personal goals for this internship, and what skills or experiences do you hope to gain?"
2. "Please tell us about the time you most successfully hacked some (non-computer) system to your advantage."
3. "If you could work on any project related to video or AI, what would it be, and why?"

Guidelines for the video:

• Keep it concise (2-3 minutes).
• Be authentic and showcase your personality.
• Feel free to demonstrate your passion and creativity—this is your chance to stand out!
• Using the box below enter a link to a dropbox or google drive folder where you have stored your video (remember to allow view access for everyone)

We look forward to hearing from you!

STARTING TIME: ASAP

Empower your future and join us now! Options to extend or go permanent if things go well. 

Bitmovin does not accept unsolicited referrals or resumes from any source other than directly from candidates. The submission of referrals or resumes by anyone other than a candidate directly to Bitmovin will be deemed gratuitous, and the company will not be obligated or bound in any way to pay any fee if the candidate is hired.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert in Federal Law Enforcement. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers’ business needs.
• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience supporting the Federal Law Enforcement community
• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Understanding of sales and business development processes
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Programming and scripting experience with languages such as Python and JavaScript,
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, data science, criminology or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery
• Master’s degree in geography, computer science, data science, criminology or a related field

Questions about our interview process? We have answers.

#LI-KH3

#LI-ONSITE

Your Mission
At Bitpanda, we know that amazing customer service builds trust and lasting connections. As a Customer Support Associate, you’ll be the go-to person our users turn to — answering questions, solving problems, and making sure they always feel supported.

This role is the perfect way to kickstart your career in fintech if you’re fresh out of uni or just starting your journey. You’ll get hands-on experience in a fast-moving, international environment, learn directly from an experienced team, and grow your skills from day one.

Every conversation you have will help shape how people experience Bitpanda — and help you grow into the next stage of your career. 🚀

What You Will Do

• Be the first point of contact for our users via live chat and tickets — always keeping your communication clear, friendly, and fast.
• Help customers solve everyday issues and make their Bitpanda journey smooth, positive, and stress-free.
• Share feedback and ideas with the team to improve the way we support our users and make the customer journey even better.
• Work towards team goals like fast response times and high customer satisfaction while staying up to date with Bitpanda’s products and features.
• Be flexible with a shift-based schedule (including evenings and weekends) — planned in advance so you can balance work and life.

Who You Are

• You’re an empathetic and friendly communicator who enjoys helping people and can stay calm, reliable, and positive even when things get busy.
• You speak fluent English and German and other EU language is an advantage 
• You’re curious about fintech, investing, or crypto and excited to learn more (bonus points if you already know your way around crypto wallets, DEXs, or trading).
• You’re detail-oriented, dependable, and comfortable juggling multiple chats at once while still delivering clear, high-quality answers.
• You thrive in a fast-paced, international environment and love working as part of a team.
  
  

Why Join Us?

• Be part of an ambitious, fast-growing fintech company, working alongside passionate people who love what they do.
• Play a key role in shaping the customer experience at Bitpanda and directly influence user satisfaction and loyalty.
• Get real exposure to the world of investing, crypto, and financial services, no prior expertise required, just curiosity.
• Enjoy plenty of career growth opportunities, training, and the chance to move across teams as you grow.
• Thrive in a supportive, international team culture where your ideas and feedback matter.

InterSystems technology powers some of the world’s most mission-critical applications, managing over one billion patient records globally. For more than 40 years, InterSystems has partnered with the U.S. Department of Veterans Affairs (VA) to improve healthcare delivery for Veterans and their families. We are seeking a Solution Architect to support our software sales and capture teams in pursuing complex VA health IT opportunities, with a strong focus on VistA and related VA systems.

This role partners closely with Sales, Engineering, and Product teams to design, position, and support technical solutions that integrate with legacy and modern VA environments. The role is highly customer-facing and capture-oriented, supporting pre-sales activities, solution shaping, RFIs, and proposal efforts. The Solution Architect will serve as a trusted technical advisor to VA stakeholders, both technical and non-technical stakeholders.

Responsibilities

• Serve as the primary technical lead supporting sales efforts into the U.S. Department of Veterans Affairs.
• Design end-to-end technical architectures with VA systems.
• Lead technical discovery sessions with VA clinicians, IT staff, and third parties.
• Translate VA requirements into solution designs, implementation plans, and technical proposals.
• Architect integrations using VistA APIs, HL7, FHIR, RPCs, MUMPS-based data structures, and VA data models.
• Understand scalable architectures supporting 130+ VistA instances while ensuring reliability and performance.
• Ensure solutions align with VA standards, data governance, and interoperability frameworks.
• Navigate hybrid environments involving legacy VistA and newer platforms.
• Develop and deliver technical demonstrations tailored to VA use cases.
• Partner with sales and capture teams to support VA pursuits.
• Act as the technical lead during customer engagements, solution discussions, and technical evaluations.
• Support RFIs, draft RFPs, and proposal responses with accurate, compelling technical content.
• Incorporate modern architectural patterns and appropriate technologies to support performance, resilience, and future modernization.
• Serve as a trusted technical advisor to VA technical, clinical, and program stakeholders.

Required Qualifications

• Bachelor’s degree or equivalent experience.
• 7+ years of experience in solution architecture, sales engineering, or health IT integration.
• Experience supporting federal health IT sales or implementation.
• Experience supporting pre-sales, capture, or solutioning efforts for large government opportunities.
• Ability to clearly communicate complex technical concepts to both technical and executive audiences.
• Proven ability to operate effectively in regulated, mission-critical healthcare environments.

Preferred Qualifications

• Strong technical understanding of VistA architecture, workflows, and integrations.

Regional Benefits

• Comprehensive health/dental insurance plans through BCBS
• Generous PTO
• Performance bonus
• 401K Plan w/company profit sharing
• Continued Learning/Tuition Assistance

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems technology is the engine behind the world's most important applications. Our software is used to manage over 1 billion patient records worldwide. In financial services, nearly $2 trillion in assets are governed by InterSystems-based risk and compliance applications. With great products, and brilliant people, what we do, matters.

Sales Executives in the Federal business are responsible for managing all aspects of prospective and existing accounts, generating sales revenue, and ensuring a productive and profitable business relationship with customers and with Systems Integrators.

The ideal candidate will have experience selling technology into governmental accounts or partnering with Systems Integrators that sell into such accounts.  A background in operational systems, data platforms or enterprise software is important – particularly related to the regulatory and policy frameworks used to support the federal government ecosystem.  An understanding of the Federal procurement process is important, including contracting vehicles, prime contractors versus subcontractors, services versus products, flow down considerations, and ongoing contract management.

Responsibilities:

• Introducing InterSystems products and services to The US Department of Defense
• Planning sales strategy and driving new business opportunities with target operating divisions within the Department
• Main focus will be on non-health programs, use cases and opportunities. Sub-focus healthcare related prospects
• Achieving sales objectives and quotas
• Influencing the design of upcoming RFxs through collaboration with key stakeholders
• Building relationships with Systems Integrators in order to drive the inclusion of InterSystems technology in proposals
• Collaborating with Sales Engineers and other functional units at InterSystems to assemble sales proposals including RFx responses
• Acting as the principal liaison between InterSystems, prime contractors, and customer accounts; developing and enhancing business relationships by providing high levels of service and by encouraging contact with accounts at various organizational levels; developing and continuously updating account profiles
• Ensuring that problems raised by existing customers and integrators are handled by the organization
• Providing feedback from customers regarding product performance; providing input to product development and support services for product fixes and enhancement
• Representing InterSystems at sales conferences to promote the Company’s products and services
• Generating new business revenues as well as helping to protect and grow existing customer base

Qualifications:

• Governmental agency domain knowledge, especially around key topics and trends impacting Defense. This includes Departmental priorities, key programs within operating divisions, and assessing the impact of statute and regulation in supporting new efforts.
• 8+ years track record of technology sales success at the US Department of Defense. This includes non-cleared and cleared opportunities in CONUS and non-CONUS theatres
• Demonstrated experience selling software solutions, including data platforms and analytics to the Department of Defense
• Achieving net new software sales quotas for the past several years (consistent record of achieving targets)
• Growing a sales territory within the Department of Defense, focused on non-healthcare components
• Demonstrated experience selling software solutions, including data platforms and analytics
• Understanding of the government contracting process and established relationships with key external business partners
• Excellent communication, presentation, and interpersonal skills

Education and Training:

• Bachelor’s Degree or relevant experience
• Security Clearance and the Top-Secret level or above a plus

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

Your mission 

As our Senior Partnerships Specialist for Europe, you will create advanced, long-term business relationships and future partnerships with relevant B2B prospects in particular relation to our Bitpanda Enterprise services. You will also be commercially responsible for in region sales & partnerships and ensure that our sales activity is fit to scale in Europe. You will support our ambitious growth plans and market expansions while representing Bitpanda at regional financial & innovation events.

What You'll Do

• Identify and research potential partners across the European banking, tech and business ecosystems, building a robust pipeline of leads aligned with our regional growth strategy.
• Support senior managers in the end-to-end partnership lifecycle, from initial outreach and pitch preparation to contract negotiation and partner onboarding.
• Coordinate the execution of co-branded marketing initiatives and events, ensuring all campaign deliverables are localized for European cultural and linguistic nuances.
• Serve as the daily point of contact for prospect accounts, managing material tasks and ensuring clear communication to maintain strong professional relationships.
• Monitor and report on key performance indicators (KPIs) for European partnerships, using CRM tools to track lead generation and provide data-driven insights.

Who You Are

• A motivated professional with 3-5 years of experience in business development, account management, or marketing within the European market, preferably having worked or working in the digital asset space.
• A strong communicator with native or near-native fluency in English and proficiency in at least one other major European language (e.g., German or French).
• A detail-oriented project coordinator who can manage multiple tasks simultaneously while ensuring compliance with regional regulations 
• A culturally aware team player who understands European business etiquette and is comfortable working across different time zones and international teams.
• A proactive learner with a Bachelor’s degree in Business or a related field, and proficiency in digital tools such as CRM software and Google Workspace.

Your mission 

As our Senior Partnerships Specialist for Europe, you will create advanced, long-term business relationships and future partnerships with relevant B2B prospects in particular relation to our Bitpanda Enterprise services. You will also be commercially responsible for in region sales & partnerships and ensure that our sales activity is fit to scale in Europe. You will support our ambitious growth plans and market expansions while representing Bitpanda at regional financial & innovation events.

What You'll Do

• Identify and research potential partners across the European banking, tech and business ecosystems, building a robust pipeline of leads aligned with our regional growth strategy.
• Support senior managers in the end-to-end partnership lifecycle, from initial outreach and pitch preparation to contract negotiation and partner onboarding.
• Coordinate the execution of co-branded marketing initiatives and events, ensuring all campaign deliverables are localized for European cultural and linguistic nuances.
• Serve as the daily point of contact for prospect accounts, managing material tasks and ensuring clear communication to maintain strong professional relationships.
• Monitor and report on key performance indicators (KPIs) for European partnerships, using CRM tools to track lead generation and provide data-driven insights.

Who You Are

• A motivated professional with 3-5 years of experience in business development, account management, or marketing within the European market, preferably having worked or working in the digital asset space.
• A strong communicator with native or near-native fluency in English and proficiency in at least one other major European language (e.g., German or French).
• A detail-oriented project coordinator who can manage multiple tasks simultaneously while ensuring compliance with regional regulations 
• A culturally aware team player who understands European business etiquette and is comfortable working across different time zones and international teams.
• A proactive learner with a Bachelor’s degree in Business or a related field, and proficiency in digital tools such as CRM software and Google Workspace.

General Summary:

The Regional Sales Manager (RSM) – Nordics is responsible for driving growth, retention, and expansion across an established base of Nordic Managed Service Provider (MSP) partners. This role operates within a distributor‑aligned partner model, working closely with existing Nordic partners that are contractually and operationally aligned to regional distributors.

The RSM acts as the primary commercial owner for these partners and works collaboratively with distributors, internal sales, marketing, and product teams. Knowledge and hands‑on experience within the Nordic MSP channel is highly recommended, as success in this role depends on understanding local market dynamics, partner business models, and indirect sales execution.

Essential Duties & Responsibilities:

• Manage a defined portfolio of existing Nordic MSP partners as the primary commercial point of contact.
• Operate effectively within a sell‑to and sell‑through partner sales model, in close alignment with Nordic distributors.
• Build and maintain long‑term partner relationships to drive retention, expansion, and partner health.
• Act as an escalation point for commercial matters and coordinate internal resources to support partner success.
•  Achieve personal annual sales targets based on total contract value.
• Drive growth through upsell and cross‑sell motions within the existing partner base.
• Manage the full sales cycle from opportunity qualification to close, in line with ConnectWise pricing, margin, and commercial standards.
• Negotiate contract terms, discounts, and implementation scope where required.
• Average sales cycle expectation: 25–30 days.
• Qualify and develop opportunities within existing accounts to maintain a healthy, repeatable pipeline.
• Provide accurate monthly, quarterly, and annual forecasts.
• Track and report on key metrics including renewals, churn, expansion, and partner performance.
• Maintain high standards of CRM hygiene and forecasting accuracy.
• Develop and execute territory and account plans aligned to partner goals and regional strategy.
• Segment partners based on ICP fit, maturity, and growth potential.
• Work closely with Sales, Marketing, Product, and Partner teams to align on partner strategy and execution.
• Follow the ConnectWise value‑ and solution‑based sales methodology.
• Comfortable with regular outbound activity, including 40–50 partner interactions per day.

Knowledge, Skills & Abilities:

• Strong understanding of the Nordic MSP and IT channel ecosystem, including distributor‑led partner models.
• Knowledge of MSP, TSP, and security‑focused technology markets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem‑solving capabilities.
• Organised, detail‑oriented, and effective in prioritising multiple partners.
• Ability to work independently with limited supervision.
• Proficiency in Salesforce, Outreach, and modern sales tooling.

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience 
• 3 years of experience in account management, client success, or sales.
• Proven track record of meeting or exceeding client satisfaction and retention targets.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and reporting software. 

Working Conditions:

• Onsite/Hybrid depending on location 
• 0-10% travel may be required

Your Mission

As a Senior Product Designer for Website, you will be fundamental in shaping the future of financial independence for millions of customers. At Bitpanda, we’re removing the barriers to access new opportunities for wealth generation, and you’ll shape how millions of potential customers experience Bitpanda before they interact with our products and services. Our websites are the front door to the brand - playing a critical role in user acquisition, activation, and conversion.

You will own the experience design of multiple customer-facing websites and initiatives, from B2C product landing pages supporting bitpanda.com, marketing and campaign websites, to B2B sub-pages extending our services and beyond. Your mission is to craft intuitive, impactful, and delightful solutions ensuring consistency, clarity, and delivering measurable business outcomes in close collaboration with Product, Engineering, and Marketing stakeholders.

What You’ll Do

• Create and deliver engaging, user-centric full-responsive websites that effectively communicate value propositions, guide users through complex financial concepts, and drive them to convert.
• Own website-related projects and initiatives from start to finish, including running design sprints and collaboration sessions to understand and explore customer problems, sketching, wireframing, low and high fidelity prototyping, user testing, and leading stakeholder reviews.
• Collaborate with product marketing managers, product managers, engineers, and other stakeholders to turn user insights and business needs into hypotheses and products that drive balanced business value through a process of rapid exploration, definition, and validation.
• Mentor your peers and act as a proactive voice for user experience, helping our team to work together efficiently and ensure a high level of maturity.
• Help other disciplines understand the business value of design by shipping experiences that are measurable towards Bitpanda's vision and strategy

Who You Are

• You bring a versatile set of product design skills (product, interaction and visual design) and thrive in fast-paced, dynamic environments where you can handle multiple projects with minimal direction.
• You have 5+ years of experience designing customer-facing websites and landing pages in cross-functional teams – ideally in fintech, crypto, or other complex domains – utilizing tools like Figma, Miro, and JIRA, and modern design systems and processes.
• You’re passionate about crypto and financial products, with a strong interest in how design, content, and layout influence user behavior. You have extensive experience leveraging analytics and user insights to optimize funnels and landing pages to improve performance.
• You are comfortable leading design and can collaborate seamlessly with multiple set of stakeholders and peers to define project goals, timelines, constraints, and priorities.

• You’re fluent in English (German is a plus) and excel at cross-team collaboration.

Your mission

As a Senior Associate within the Customer Retention team at Bitpanda, your mission is to maximize customer lifetime value by minimizing churn and building sustained, long-term loyalty. 

You will be the bridge between complex financial or regulatory requirements and our users, turning potentially friction-heavy moments into opportunities for trust-building. By combining an exceptionally customer-centric approach with the expertise of a seasoned support specialist, you will prevent customer drop-off, resolve delicate escalations, and champion the voice of the user to improve the overall Bitpanda journey.

What you’ll do

• Prevent Customer Drop-off: Proactively outreach to users regarding delicate compliance and regulatory cases, ensuring they feel supported rather than sidelined during complex processes. 
• Actively gather user feedback to identify sentiment trends, working to improve customer loyalty and drive positive Net Promoter Scores initiatives. 
• Provide fast remediation for high-priority tickets and escalations, acting with a sense of urgency to close cases and restore user confidence. Surface Insights: Report on delicate cases and relevant findings to your manager and the wider team, ensuring that recurring pain points are identified. 
• Work closely with internal stakeholders to refine user communication and streamline the customer journey based on your frontline findings. 
• Manage your daily priorities and case-load with a high degree of independence, ensuring high-impact moments are handled efficiently..

Who you are 

• Experienced Support Specialist: Proven background in high-touch customer support, ideally in phone support or a similar environment where de-escalation is key. 
• Expert Communicator: Ability to translate complex financial and regulatory jargon into clear, empathetic, and actionable guidance for customers. 
• Customer-Centric & Patient: A naturally social mindset with the patience to handle difficult conversations and a passion for building lasting loyalty. 
• Problem Solver: You are solution-oriented and capable of prioritizing tasks effectively to close complex cases in a fast-paced environment. 
• Bilingual: Fluent in German (native or near-native level) and comfortable engaging in English with professionalism and personality. 

Overview

As a Geospatial and Industry subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

 At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of AEC and environmental consulting firms. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers’ business needs.
• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience in AEC, environmental consulting, or related industries
• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Understanding of sales and business development processes
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Programming and scripting experience with languages such as Python and JavaScript
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery
• Master’s degree in geography, computer science, or a related field
• Experience with Microsoft Azure or AWS cloud platforms, or equivalent
• Experience with Autodesk software
• Strong understanding of 3D geospatial problems
• Working knowledge of the AEC and commercial industries at the business and strategy level

Questions about our interview process? We have answers.

#LI-JP2

Overview

We are seeking a Senior Sales Recruiter with a successful track record of identifying, engaging, and closing executive level candidates; someone to grow and drive recruitment efforts across multiple sales teams. You take action and are adept at influencing key partners and hiring leaders through data-driven insights, critical thinking, and a deep understanding of talent market dynamics. You are an expert at sourcing talent in multiple geographical markets simultaneously. Our business development teams are constantly evolving, so you are also customer-focused and comfortable adapting to change.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, Virginia area for this position. 

Responsibilities

• Drive results. Own full-cycle recruiting and employee selection efforts for our growing Global Business Development Division. Partner with senior leadership to understand their hiring objectives and develop a plan to hit goals and deliver quality and timely results. Create and execute unique and effective sourcing strategies and techniques to find professionals across a variety of roles within our sales organization. Consistently generate a healthy pipeline of high-quality candidates by driving initiatives such as branding, sourcing, and referrals.
• Foster relationships. Build solid relationships with sales leadership teams and serve as a talent partner before, during, and after the recruiting process. Manage candidates in process and provide them with a positive candidate experience. Partner with HR specialists in the areas of global mobility, organizational training and development, HRIS, compensation, and compliance.
• Be an expert. Develop deep business knowledge of Esri’s sales organization and the markets it serves. Leverage data and analytics to assess recruiting performance, forecast hiring needs, and inform strategic decisions. Stay informed on competitive talent trends, compensation benchmarks, and employment branding strategies to maintain a strong market presence.

Requirements

• 5+ years of full cycle recruiting experience, including sourcing and closing for sales positions at all levels
• Demonstrated track record of building successful relationships and partnerships at all organizational levels
• Solid capacity to practice behavioral competency assessments to determine best placement of talent within the organization
• Proven ability to develop and execute advanced sourcing strategies and build diverse talent pipelines
• Strong analytical skills with the ability to interpret recruiting data and translate insights into action
• Outstanding interpersonal skills, creativity, flexibility, maturity, and sound judgment
• Team player who takes initiative, is self-directed and highly motivated, and has a passion for results
• Bachelor's degree in human resources, business, marketing, or communications

Recommended Qualifications

• PHR or SPHR certification
• Business understanding of software sales within high tech companies
• Knowledge of ADA, EEO, FMLA, Title VII, wage and hour laws, and benefits
• MBA or master’s degree in human resources, communications, industrial psychology, or marketing

#LI-Onsite

#LI-LW1

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of the AEC industry well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience working with or in the AEC industry
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Programming and scripting experience with languages such as Python and JavaScript
• Master’s degree in geography, computer science, or a related field
• Experience with Microsoft Azure or AWS cloud platforms, or equivalent
• Experience with Autodesk software
• Strong understanding of 3D geospatial problems
• Working knowledge of the AEC and commercial industries at the business and strategy level

Questions about our interview process? We have answers.

#LI-JP2

#LI-ONSITE

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join the Geo Experience team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the Geo Experience team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of various industries as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Programming and scripting experience with languages such as Python and JavaScript
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience with geodatabases and underlying DBMS technology
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in geography, GIS, computer science, engineering, mathematics, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts
• Familiarity with modern JavaScript frameworks (such as React), version control, and CI/CD workflows is a plus
• Familiarity with WebGL
• Excellent creative thinking and communication skills
• Design and cartography experience
• Master’s degree in geography, GIS, computer science, engineering, mathematics or a related field

Questions about our interview process? We have answers.

#LI-AC1

Overview

As a Solution Architect, you will design, implement, and integrate advanced and mission critical ArcGIS deployments. You will partner directly with customers to share best practices on advanced ArcGIS Enterprise deployment architecture and integration topics. The team you will be on supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate staff to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you provide.

The Professional Services division at Esri is the consulting and implementation arm. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Design and implement innovative and impactful ArcGIS platform-based strategies and solutions to meet unique and complex Professional Services customer requirements
• Define business continuity for both on premise and cloud deployments following industry standards for security, governance, publication strategy and custom application architecture
• Define best practices for deploying ArcGIS platform and design systems, including integration to non-Esri platforms, to meet business needs
• Translate customer system requirements into software architecture and design specifications
• Exercising excellent judgement, advise customers on innovative, effective, and creative solutions using Esri technology and content to help them make better decisions
• Recommend relevant strategies, architectures, and solutions and work with customers to prepare Esri software implementation and migration strategies
• Work closely and actively with Professional Services customers and partners to identify, design, and certify key GIS workflows for the ArcGIS enterprise platform and non-Esri platforms
• Develop organizational level multi-year IT/GIS strategies to assist with technology change and budgetary planning
• Act as a mentor and provide guidance to colleagues with less experience and other technical staff
• Act as a lead, and empower the team by strategically leading all stages of the implementation process through mentoring, active coaching, review and aligning of budgets and portfolios, risk management and personnel management efforts

Requirements

• 8+ years of professional experience in GIS platform architecture and solution design
• Experience designing and integrating high-performance computing, cloud, and edge-native architecture
• Knowledge implementing zero trust, cross domain services, and securing classified networks
• Professional experience architecting, implementing, and administrating enterprise IT-GIS solutions/systems that leverage the ArcGIS Enterprise platform (desktop, server, and online)
• Demonstrated experience in platform architecture, solution design, project envisioning, planning, developing and deployment
• Experience with Oracle; Microsoft SQL, and/or other RDBMS and Windows, Linux, and/or other server environments
• Programming and scripting experience with Python, JavaScript, and/or HTML5 (modern web frameworks)
• Knowledge of integration of other enterprise systems (such as ERP, EAM, CRM, SCM)
• Experience with current technology implementation patterns including service-oriented architectures and cloud hybrid configurations
• Ability to clearly communicate technical ideas to customers, executives, other technical staff or non-technical staff
• US Citizenship with Active or Current (within 2 years) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

Recommended Qualifications

• Certification for AWS Certified Solution Architect or MCSE Cloud Platform and Infrastructure or equivalent
• CompTIA Security + certification
• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

#LI-SS2

#LI-Onsite

Overview

We invite you to bring your experience and passion for the Architecture, Engineering, and Construction (AEC) industry coupled with an understanding of applying geospatial technology to become an integral part of Esri’s AEC team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps our new and existing AEC customers optimize and expand adoption of Esri technology, identify new areas of growth, and deliver expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high-level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars.
• Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition processes.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the AEC industry. Consistently conduct research and pursue professional development to ensure competitive knowledge. Use your innovative whiteboarding and presentation skills to support visual storytelling.
• Deliver results. Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals. Continually evaluate work in terms of its contribution to meeting customer needs.
• Collaborate with others. Lead account strategies by consistently collaborating with teams across Esri and Esri business partners. Actively share knowledge and support/mentor team members. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
• Possess financial and business acumen to build compelling account growth strategies
• Advanced knowledge of the AEC consultancy space, new technology trends, and the ability to translate this into complex solutions for customers
• Understanding of GIS, Esri technology, and AEC design and consulting as they relate to one another
• Expert visual storyteller and negotiator across all levels of an organization
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Ability to travel domestically or internationally 25-50%
• Bachelor’s degree in GIS, business administration, or a related AEC field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Master’s degree in GIS, business administration, or a related AEC field

Questions about our interview process?  We have answers.

#LI-JP2

Overview

Work with us as we enable organizations to make meaningful decisions by leveraging location intelligence. The people you will support work across many industries, including governments (state, regional, and local communities), NGO groups, private consultancies, environmental engineering, utilities, commercial, and others. Your work will empower people to make meaningful decision by leveraging location intelligence as it relates to environmental management, natural resources, land-use planning, and geodesign. The team you will work with is collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts. 

Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. 

Responsibilities

• Work with marketing and sales teams to develop new business
• Manage complex projects and programs
• Support customers with developing meaningful strategies that have long-term business
• Support novel approaches to implementing Esri’s software in support of our customers across multiple industries as the capabilities of the software evolves
• Foster a sense of community among our customers, distributors, and partners
• Influence key business processes that can be optimized by leveraging our technology
• Lead project teams during the entire project lifecycle, including requirements, analysis, design, build, and implementation; collect and organize client requirements, objectives, and business workflows to translate into meaningful and actionable strategies and plans
• Create and manage the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
• Establish, develop, and expand relationships with customers, partners, and distributors to drive next-gen solutions
• Work with our marketing and sales teams to develop business into new markets
• Lead innovative proposals and win work that showcases forward-leaning solutions; mitigate challenges through proper escalation to achieve project and program completion
• Support the development of others though our network of organizational teams and professional communities

Requirements

• 8+ years of experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform)
• Ability to clearly communicate technical ideas to technical peers, project managers, and customers
• Demonstrated ability to translate a customer’s business goals, objectives, and strategies into technical solutions
• Professional experience winning new work in collaboration with sales and business development teams including proposal management experience preparing executive summaries, solution definition, scope of work, staffing, and pricing
• Experience leveraging Esri’s software capabilities including, mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs
• Entrepreneurial attitude and willingness to learn
• You thrive in a dynamic, cross-functional team environment
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
• Bachelor's degree in geography, computer science, GIS, information systems, environmental science, natural resources, forestry, or a related STEM field

Recommended Qualifications

• Experience with current technology implementation patterns including service-oriented and cloud computing architecture
• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
• Understanding of IT integration concepts such as databases, web services, webhooks, mobile device configurations, web browsers, IT system architecture concepts
• Master's degree in geography, computer science, GIS, information systems, environmental science, natural resources, forestry, or a related STEM field

#LI-AN1

#LI-Onsite

Overview

We are looking for a talented GIS expert with a passion for Defense and Intelligence workflows.  As a subject matter expert, you’re a natural at crafting the right solution for the problem at hand. Not only do you create innovative solutions, you inspire industry professionals to leverage the power of GIS technology. Join a large technical team where you can grow skills rapidly, collaborate with other experts, and stay ahead of tech trends.  Serve as a trusted geospatial advisor and visionary for customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

 At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers’ business needs.
• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of the defense and intelligence community. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.
• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.
• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 3+ years of experience in the defense and intelligence community
• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Demonstrated experience in technical consulting and conceptual solution design
• Understanding of business development processes
• Ability to troubleshoot client issues related to Esri software
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Experience integrating business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Programming and scripting experience with languages such as Python and/or JavaScript,
• Remarkable presentation, interpersonal, and listening skills
• Experience with geodatabases and underlying DBMS technology
• Ability to travel domestically or internationally 25-50%
• Bachelor’s in geography or GIS, computer science, or a related field
• Applicants must be a US Citizen, undergo a background investigation, and obtain/maintain security clearance eligibility requirements for a Secret, Top Secret (TS), TS/SCI, or TS/SCI with polygraph

Recommended Qualifications

• Knowledge of mobile, IoT, advanced analytics and data science (AI/ML), and imagery
• Master’s in geography or GIS, computer science, or a related field
• Experience with deploying, troubleshooting, and architecting ArcGIS Enterprise

Questions about our interview process?  We have answers.

#LI-KH3 

Overview

In this position, you will deploy and optimize advanced and mission critical ArcGIS deployments. You will partner directly with customers to share best practices on advanced ArcGIS Enterprise deployment architecture and integration topics.

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the web and mobile applications you create.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Deploy and configure complex ArcGIS in a wide variety of environments across operation systems, cloud providers, security architectures, customer types and organizations, to meet the customer's service level agreement
• Plan and execute the migration of content from one ArcGIS deployment to another, encompassing different architectures, deployment strategies and software components
• Troubleshoot advanced ArcGIS deployments, providing guidance for platform components such as storage, networking and security
• Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
• Collaborate internally to help customer organizations align their technical objectives and business goals with Esri's technology platform

Requirements

• 12+ years of professional experience in a similar position supporting similar responsibilities
• Experience designing, implementing and/or administrating enterprise ArcGIS or other comparable IT systems (desktop, server and online)
• Broad system administration experience on Windows and/or Linux
• Working knowledge of at least one scripting or programming language (such as Python, PowerShell, Javascript, C#)
• Familiarity with network concepts and topics (such as domains, directories, DNS, HTTPS, firewalls, proxies, load-balancing)
• Experience with at least one RDBMS, including SQL query writing (such as SQL Server, Oracle, PostgreSQL)
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field

Recommended Qualifications

• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field
• One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon)
• CompTIA Security + certification
• Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS and ArcGIS Runtime and their associates APIs or interfaces
• Cloud-based system operations (SysOps)

#LI-SS2

#LI-Onsite

Overview

In this position, you will implement advanced ArcGIS deployments, analyze and solve technical problems, and optimize performance and organization. You will consult with end users on advanced enterprise deployment, architecture and integration topics.

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the web and mobile applications you create.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Deploy and configure ArcGIS in a wide variety of environments across operation systems, cloud providers, security architectures, customer types and organizations, to meet the customer's service level agreement
• Plan and execute the migration of content from one ArcGIS deployment to another, encompassing different architectures, deployment strategies and software components
• Troubleshoot advanced ArcGIS deployments, providing guidance for platform components such as storage, networking and security
• Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
• Collaborate internally to help customer organizations align their technical objectives and business goals with Esri's technology platform

Requirements

• 8+ years of professional experience in a similar position supporting similar responsibilities
• Experience designing, implementing and/or administrating enterprise ArcGIS or other comparable IT systems (desktop, server and online)
• Broad system administration experience on Windows and/or Linux
• Working knowledge of at least one scripting or programming language (such as Python, PowerShell, Javascript, C#)
• Familiarity with network concepts and topics (such as domains, directories, DNS, HTTPS, firewalls, proxies, load-balancing)
• Experience with at least one RDBMS, including SQL query writing (such as SQL Server, Oracle, PostgreSQL)
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field

Recommended Qualifications

• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or STEM related field
• One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon)
• CompTIA Security + certification
• Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS and ArcGIS Runtime and their associates APIs or interfaces
• Cloud-based system operations (SysOps)

#LI-SS2

#LI-Onsite

Overview

In this position, you will partner with customers on enterprise database design and implementation strategies while applying Esri technology best practices. You will consult with customers to understand business and technical requirements, design enterprise data management strategies, and implement those strategies throughout the engagement life cycle. You will work both independently and as part of project teams to configure back-end geospatial database management capabilities that support customer workflows utilizing ArcGIS web, desktop, and mobile applications.

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you provide. 

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.

Responsibilities

• Design and implement robust, scalable, and secure database solutions to support mission-critical applications
• Collaborate with cross-functional teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment
• Configure and maintain database environments, including backup, restore, high-availability, and disaster recovery strategies
• Monitor and tune database performance using industry-standard tools and methodologies (such as query optimization, indexing strategies)
• Implement data security measures, access controls, and compliance standards across environments
• Automate routine database loading, maintenance, and monitoring tasks to improve efficiency
• Provide technical guidance and best practices for database design, migration, and integration projects

Requirements

• 8+ years of hands-on experience in database design, administration, and optimization for Oracle, SQL Server, PostgreSQL, or SAP HANA
• Demonstrated experience with database design principles, data loading techniques, backup and recovery solutions, performance monitoring and tuning, database maintenance, and security
• Scripting skills in SQL and Python for automation and data workflows
• Experience with cloud-based database solutions (such as AWS RDS, Azure SQL Database)
• Understanding of geospatial concepts such as spatial data types, coordinate systems, and spatial indexing
• Ability to clearly communicate complex technical concepts to technical peers and non-technical project managers or customers
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor’s degree in computer science, mathematics, GIS, or related STEM field

Recommended Qualifications

• Experience with ArcGIS Enterprise geodatabases
• Knowledge of integrating GIS with other enterprise systems
• CompTIA Security + certification
• One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon, PostgreSQL, Oracle)
• Master's degree in computer science, mathematics, GIS or related STEM field

#LI-SS2

#LI-Onsite

Overview

In this position, you will work closely with customers to help define geospatial-centric solutions and implementation of those solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies.

The contributions you make will support our Defense and Intel customers across many industries. The work you do will enable customers to make meaningful decisions by leveraging location intelligence.

The teams you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisers to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
• Provide platform configuration guidance and best practices to customers regarding innovative solutions using Esri technology and content to help them make better decisions
• Identify the value of location within customer workflows and drive substantial return on their investment in Esri's enterprise platform and services
• Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies
• Present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations
• Collaborate with customer IT organizations to align their technical objectives and business goals with Esri's technology enterprise

Requirements

• 5+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (Desktop, Server, and Online)
• Proven experience leveraging Esri's software capabilities including mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs
• Pro-actively craft and propose solutions that clarify how GIS brings business value to address critical business challenges faced by customers, specifically in the Intelligence domain
• Proven experience with GIS workflow automation patterns
• Ability to clearly communicate technical ideas, whether to other technical peers or non-technical peers, project managers, and/or customers
• Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related field

Recommended Qualifications

• Master's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related field
• Programming and scripting experience with Python
• Domain experience around Defense and Intelligence content workflows
• CompTIA Security + certification
• Experience with current technology implementation patterns, including service-oriented and cloud computing architecture
• Understanding of IT integration concepts such as databases, web services, webhooks, mobile devices configurations, web browsers, IT system architecture concepts

#LI-SS2

#LI-Onsite

Overview

In this position, you will work closely with customers to help define geospatial-centric solutions and implementation of those solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies.

The contributions you make will support our Defense and Intel customers. The work you do will enable customers to make meaningful decisions by leveraging location intelligence.

The teams you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisers to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position. 

Responsibilities

• Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
• Provide platform configuration guidance and best practices to customers regarding innovative solutions using Esri technology and content to help them make better decisions
• Identify the value of location within customer workflows and drive substantial return on their investment in Esri's enterprise platform and services
• Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies
• Present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations
• Collaborate with customer IT organizations to align their technical objectives and business goals with Esri's technology enterprise

Requirements

• 5+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (Desktop, Server, and Online)
• Proven experience leveraging Esri's software capabilities including mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs
• Pro-actively craft and propose solutions that clarify how GIS brings business value to address critical business challenges faced by customers, specifically in the Defense and Intel domain
• Proven experience with GIS workflow automation patterns
• Ability to clearly communicate technical ideas, whether to other technical peers or non-technical peers, project managers, and/or customers
• Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills
• US citizenship and willingness and ability to maintain a US Security Clearance
• Bachelor's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related field

Recommended Qualifications

• Master's degree in geography, computer science, mathematics, Geographic Information Systems (GIS), or STEM related field
• Programming and scripting experience with Python
• Domain experience around Defense and Intelligence content workflows
• Experience with current technology implementation patterns, including service-oriented and cloud computing architecture
• Understanding of IT integration concepts such as databases, web services, webhooks, mobile devices configurations, web browsers, IT system architecture concepts

#LI-SS2

#LI-Onsite

Overview

In this position, you will partner with customers on enterprise database design and implementation strategies while applying Esri technology best practices. You will consult with customers to understand business and technical requirements, design enterprise data management strategies, and implement those strategies throughout the engagement life cycle. You will work both independently and as part of project teams to configure back-end geospatial database management capabilities that support customer workflows utilizing ArcGIS web, desktop, and mobile applications.

This team supports Defense and Intel clients. You will be part of a talented cross-functional team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the solutions you provide. 

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.

Responsibilities

• Design and implement robust, scalable, and secure database solutions to support mission-critical applications
• Collaborate with cross-functional teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment
• Configure and maintain database environments, including backup, restore, high-availability, and disaster recovery strategies
• Monitor and tune database performance using industry-standard tools and methodologies (such as query optimization, indexing strategies)
• Implement data security measures, access controls, and compliance standards across environments
• Automate routine database loading, maintenance, and monitoring tasks to improve efficiency
• Provide technical guidance and best practices for database design, migration, and integration projects

Requirements

• 5+ years of hands-on experience in database design, administration, and optimization for Oracle, SQL Server, PostgreSQL, or SAP HANA
• Familiarity with database design principles, data loading techniques, backup and recovery solutions, performance monitoring and tuning, database maintenance, and security
• Scripting skills in SQL and Python for automation and data workflows
• Exposure to geospatial concepts such as spatial data types, coordinate systems, and spatial indexing
• Ability to clearly communicate complex technical concepts to technical peers and non-technical project managers or customers
• US citizenship with Active or Current (within 2 years of active) Top Secret Security Clearance with SCI eligibility
• Bachelor’s degree in computer science, mathematics, GIS, or related STEM field

Recommended Qualifications

• Experience with ArcGIS Enterprise geodatabases
• Knowledge of integrating GIS with other enterprise systems
• CompTIA Security + certification
• One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon, PostgreSQL, Oracle)
• Master`s degree in computer science, mathematics, GIS, or related STEM field

#LI-SS2

#LI-Onsite

Overview

Work with us as we enable organizations to make meaningful decisions by leveraging location intelligence. The people you will support work across many industries, including governments (state, regional, and local communities), NGO groups, private consultancies, environmental engineering, utilities, commercial, and others. Your work will empower people to make meaningful decision by leveraging location intelligence as it relates to environmental management, natural resources, land-use planning, and geo-design. The team you will work with is collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts. 

Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position. 

Responsibilities

• Help clients translate real-world needs into practical, state-of-the-art solutions
• Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities
• Manage projects and support customers throughout the entire project life-cycle, including requirements, analysis, design, build, and implementation
• Lead the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
• Establish, develop, and expand relationships with customers, partners, and distributors
• Work with our marketing and sales teams to develop business into new markets

Requirements

• 5+ years of experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform)
• Ability to clearly communicate technical ideas to technical peers, project managers, and customers
• Demonstrated ability to translate a customer’s business goals, objectives, and strategies into technical solutions
• Professional experience winning new work in collaboration with sales and business development teams including proposal management experience preparing executive summaries, solution definition, scope of work, staffing, and pricing
• Experience leveraging Esri’s software capabilities including, mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs
• Entrepreneurial attitude and willingness to learn
• You thrive in a dynamic, cross-functional team environment
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US. 
• Bachelor’s degree in geography, computer science, GIS, information systems, environmental science, natural resources, forestry, or a related STEM field

Recommended Qualifications

• Experience with current technology implementation patterns including service-oriented and cloud computing architecture
• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
• Understanding of IT integration concepts such as databases, web services, webhooks, mobile device configurations, web browsers, IT system architecture concepts
• Master's degree in geography, computer science, GIS, information systems, environmental science, natural resources, forestry, or a related STEM field

#LI-AN1

#LI-Onsite

Overview

As the AEC Industry Solutions Specialist, you will bring first-hand experience from the construction, engineering, and project delivery sectors to help shape and share Esri’s vision for how GIS transforms the way the built world is designed, constructed, and operated. This role emphasizes the construction lifecycle from planning and design through preconstruction, field execution, and operations and focuses on how location intelligence, digital twins, and integrated data environments enable safer, more efficient, and more predictable projects.

You’ll collaborate with Esri’s AEC Industry Manager and cross-functional teams (marketing, sales, product, professional services, and partners) to build awareness, foster engagement, and drive adoption of Esri technology across the global construction ecosystem. This includes creating compelling thought leadership, supporting industry events, and engaging directly with contractors, engineers, architects, and owners to showcase how GIS connects the jobsite to the office and the project to the planet.

Responsibilities

• Partner with the AEC Industry Manager and cross-functional teams to drive Esri’s construction-focused industry strategy, connecting field workflows with design, asset management, and operations
• Develop and publish construction-centered content including webinars, case studies, white papers, and social media that demonstrates the impact of GIS in areas such as project coordination, scheduling, site logistics, field data capture, safety, and sustainability
• Collaborate with contractors, engineers, and technology partners to capture and communicate customer success stories that highlight measurable outcomes like reduced rework, better cost control, or improved situational awareness
• Support Esri’s presence at construction and infrastructure events (such as AU, CONEXPO, AGC IT Forum, IMGIS, and ESRI UC), organizing sessions, presentations, and networking opportunities that elevate GIS in AEC
• Build and nurture the AEC community through online platforms, partner collaboration, and user groups focused on construction innovation
• Provide insights on construction market trends, competitive technologies, and emerging digital delivery standards (such as ISO 19650, ASCE 38/75, openBIM, digital twins)
• Contribute to go-to-market and marketing campaigns that align with Esri’s AEC growth goals and showcase tangible ROI for construction professionals
• Serve as an internal advocate for the construction industry, helping Esri teams better understand jobsite realities, project delivery challenges, and data integration needs

Requirements

• 5+ years of experience in the construction or AEC industry, ideally with roles in project management, digital delivery, VDC/BIM, field operations, or technology implementation
• Proven understanding of construction project workflows, including preconstruction, design coordination, logistics planning, progress tracking, and asset turnover
• Working knowledge of how GIS integrates with CAD, BIM, and field applications to support digital construction and infrastructure delivery
• Strong communication and presentation skills with the ability to translate technical concepts into clear business value for construction audiences
• Highly organized, self-motivated, and capable of managing multiple projects in fast-paced environments
• Demonstrated creativity, problem-solving ability, and passion for innovation in construction technology
• Bachelor’s degree in construction management, civil engineering, GIS, or a related discipline

Recommended Qualifications

• Experience using or supporting ArcGIS solutions within construction, engineering, or asset management environments
• Familiarity with BIM and construction management platforms such as Autodesk Construction Cloud, Trimble, Bentley, or Procore
• Understanding of digital twin concepts, geospatial analytics, and reality capture (such as drones, LiDAR, 3D scanning)
• Comfortable presenting to technical and executive audiences at industry events and webinars
• Proficiency with Microsoft Office and modern marketing or collaboration tools (such as Teams, SharePoint, HubSpot)
• Master’s degree in construction management, civil engineering, GIS, or a related discipline

#LI-MJ1

Overview

Leverage your Electric/Gas Energy Utility industry experience to inform, educate, and inspire Esri users and prospects in the Energy Utility Industry. Identify, craft, and execute marketing campaigns that support targeted goals and objectives. As an industry specialist, you will research and report on financial, technological, and other factors that affect the Energy Utility market and collaborate with key internal stakeholders to help define, execute, and measure the Energy Utility marketing plan.

Responsibilities

• Assist Industry Managers in engaging with marketing, sales, products, professional services, international distributors, education, and partner teams to deliver campaign tactics successfully
• Support a regular cadence of content (such as webinars, customer success stories, eBooks, social media, blogs, and more) that drives awareness, demand, and community
• Draw upon industry knowledge, research, writing, and collaboration skills
• Prepare for, manage logistics and personally engage in events such as conferences, tradeshows, seminars, webinars, and user group meetings
• Contribute to the growth of the Energy Utility community on social media and the Esri Community
• Work collaboratively with marketing staff to create, manage, and execute campaign tactics, including effective internal communications, to meet team goals
• Track campaign progress and proactively work with internal and external customers to move activities forward
• Prepare content using industry knowledge, research, and relationships, including presentations, StoryMaps, eBooks, blogs/articles, technical papers, web, social media, press, and advertising
• Research, evaluate, and assist efforts on strategic industry positioning and gain validation by internal and external experts
• Develop deep GIS domain expertise and be responsible for providing industry expertise to support internal requests, partner engagements, and customer meetings

Requirements

• 5+ years of experience working in the Energy Utility industry
• Knowledge of GIS and its application within the Energy Utility domain
• Excellent communication skills to include written, verbal, and presentation
• Highly organized, strongly self-motivated, and have the ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem-resolution, and creative thinking skills
• Team player with strong interpersonal skills
• Ability and willingness to travel
• Bachelor's degree in engineering, GIS, geography, or related field

Recommended Qualifications

• Familiarity with web-based business systems
• Master's degree in engineering, GIS, geography, or related field

#LI-MJ1

#LI-Onsite

Overview

Leverage your transportation industry experience to inform, educate, and inspire Esri users and prospects in the Rail Industry. Identify, craft, and execute marketing campaigns that support targeted goals and objectives. As an industry specialist, you will research and report on financial, technological, and other factors that affect the Rail market and collaborate with key internal stakeholders to help define, execute, and measure the Rail Industry marketing plan.

Responsibilities

• Assist Industry Managers in engaging with marketing, sales, products, professional services, international distributors, education, and partner teams to deliver campaign tactics successfully
• Support a regular cadence of content (such as webinars, customer success stories, eBooks, social media, blogs, and more) that drives awareness, demand, and community
• Draw upon industry knowledge, research, writing, and collaboration skills
• Prepare for, manage logistics and personally engage in rail industry-related conferences, tradeshows, seminars, webinars, and user group meetings
• Contribute to the growth of the Rail Industry community on social media and the Esri Community
• Work collaboratively with marketing staff to create, manage, and execute campaign tactics, including effective internal communications, to meet team goals
• Track campaign progress and proactively work with internal and external customers to move activities forward
• Prepare content using rail industry knowledge, research, and relationships, including presentations, StoryMaps, eBooks, blogs/articles, technical papers, web, social media, press, and advertising
• Research, evaluate, and assist efforts on strategic industry positioning and gain validation by internal and external experts
• Develop deep GIS domain expertise and be responsible for providing industry expertise to support internal requests, partner engagements, and customer meetings

Requirements

• 5+ years of experience in a transportation discipline focused on the Rail market
• Knowledge of GIS and its application within the Rail Industry
• Excellent communication skills to include written, verbal, and presentation
• Highly organized, self-motivated, and have a strong ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem-resolution, and creative thinking skills
• Team player with strong interpersonal skills
• Ability and willingness to travel
• Bachelor's degree in planning, GIS, geography, or public/business administration

Recommended Qualifications

#LI-MJ1

#LI-Onsite

Overview

Leverage your telecommunications industry experience and subject matter expertise to identify, craft, and deliver industry campaigns that support targeted goals and objectives. As an industry specialist, you will research and report on financial, technological, and other factors that affect the telecommunications market and collaborate with key internal stakeholders to help define, execute, and measure the telecommunications marketing plan.

Responsibilities

• Create, manage, and execute campaign tactics and related internal communications to meet integrated campaign success goals, including
• Conferences, trade shows, seminars, webinars, and workshops
• Collateral including blogs, white papers, brochures, and articles
• Web and social media
• Press media and advertising
• Align and collaborate with multiple Esri teams including marketing, sales, product development, international distributors, training, and partner teams to successfully deliver campaigns and qualified leads
• Work with Industry Managers and Marketing Specialists to track campaign progress at every step and proactively work with internal and external customers to steer activities in the right direction
• Research, evaluate, and lead efforts on strategic industry positioning specific to the logistics industry; gain validation by internal and external experts
• Collaborate across business development and professional services teams for identification of industry-specific solutions requirements and the development of industry offers
• Develop and maintain a strong [specific] user community through printed material, on- line forums, and user groups
• Develop deep GIS domain expertise and be responsible for providing product demonstrations and industry expertise to support press and analyst briefings, partner engagements, and customer meetings

Requirements

• 5+ years of experience working in telecommunications industry
• Knowledge of GIS and its application within the telecommunications domain
• Excellent communication skills to include written, verbal, and presentation
• Highly organized, strongly self-motivated, and have the ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem resolution, and creative thinking skills
• Team player with strong interpersonal skills
• Bachelor's degree in related field, engineering, marketing, GIS, or geography
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Familiarity with Pardot and Salesforce

#LI-MJ1

#LI-Onsite

Are you ready to shape the future of finance?

Bitpanda, one of Europe’s fastest-growing fintech companies, is building something game-changing, and we want you to be part of it.

We’re launching a brand-new Operations division with one clear purpose: to deliver premium, world-class support to our users, with a strong focus on phone-based customer service.
We’re looking for people who are confident communicators, thrive in real-time conversations, and genuinely enjoy helping customers over the phone.

This new team will be a cornerstone of Bitpanda’s future, ensuring millions of users receive fast, friendly, and reliable support. By joining, you won’t just step into a role, you’ll directly shape how people experience Bitpanda every single day and play a key part in how we redefine the way the world invests.

What You’ll Do (Day-to-Day)

As part of Bitpanda’s new Operations division, you will:

• Provide world-class service to our users primarily through phone support, and occasionally via tickets or live chat, always delivering timely, professional assistance that drives satisfaction and loyalty
• Align daily with your manager and collaborate closely to meet team and company targets
• Dive into user feedback to identify key product or feature requests and share meaningful insights with internal teams
• Spot opportunities to streamline and improve support processes
• Partner with other departments to elevate customer satisfaction and help boost our Net Promoter Score (NPS)
  
  

Who We’re Looking For

We’re searching for ambitious, adaptable, and curious people who:

• Experience in phone-based customer support, is a plus
• Communicate clearly and professionally
• Are fluent in German (C2) and comfortable in English (B2+)
  
• Thrive in a fast-moving, dynamic environment and are open to shift work (including evenings/weekends)
• Have experience with tools like Zendesk (a plus, not a must)
• Are interested in fintech, crypto, or financial markets (optional but beneficial)