Your role
As an analytics engineer, you’ll be an integral part of our data analysis and QA team, providing essential data support for our cutting-edge Agentic AI initiatives, specifically with ASR and NLP teams. A key focus will be on leveraging data analysis to identify and drive optimization of the conversational flows and underlying data infrastructure for agentic voice and chat solutions. You will actively seek opportunities to improve the team’s productivity and workflow through automation and process optimization, including implementing automated QA for our agentic systems.

This position reports to the manager of the Data Analysis and QA team and has the opportunity to be based in our Vancouver, Canada Office.

What you’ll do 

• You will work closely with other Agentic AI teams to test and evaluate our Agentic voice and chat solutions.
• You will design and implement data logging and monitoring strategies to capture key analytical insights.
• You will utilize data analysis to identify areas for optimization in the voice bot's conversational flows and data pipeline.
• You will build and maintain data pipelines on Vertex AI pipelines. 
• You will work closely with the AI Platform team to build tooling for data science projects. 
• You will implement automation and processes to improve our workflow. 
• You will create and maintain dashboards (Tableau) and data pipelines (Dataform) that help drive product and business decisions.
• You will contribute to our continuous efforts to enforce data privacy and compliance. 
• You will collaborate with cross-functional teams, including AI, engineering, and product teams.

Skills you’ll bring 

• Bachelor's or Master’s degree in Computer Science, Software Engineering, or related fields.
• 1 - 3 years of working experience with software engineering or data engineering projects. 
• 1 - 3 years of experience with Python, working with GCP, including storage, BigQuery, Compute, Kubernetes, or similar.
• 1 - 3 years of experience with SQL, able to optimize complex SQL queries and build data pipelines. 
• Experience with BI tools such as Tableau. 
• Experience analyzing the performance of conversational AI systems (e.g., voice bots, chatbots) and collaborating with cross-functional teams (AI, Product) on data-driven improvements.
• Experience working with popular LLM frameworks.
• Strong problem-solving and analytical abilities, with the capacity to handle complex technical and analytical problems.

 #LI-Hybrid

We are currently seeking a Senior Airbags Engineer. This position requires an experienced professional in restraint system development. Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination.

Candidates will contribute to the growth of a high-performance team, combining their high skills in their respective fields with the company/industry standard to optimize their outcome, maintaining detailed and accessible development history, exposing their Engineering judgements, while acting in a timely manner, possessing the ability to learn quickly and strive for perfection within a fast-paced environment.

Role

o Develop various airbags and their integration in the vehicle across the whole product lifetime: from system specification development, sourcing, packaging, drawing release, design validation, sub-system(1) integration, ramp up, manufacturing support to post SOP maintenance.

o Responsible for achieving product technical excellence as well as economical, timing and quality targets.

o Improve the airbags commodity knowledge-based activities like teaching, feeding the guidelines and lessons-learned system, identify needs for future platforms, etc…

o Work closely with the design studio, ergonomic, BIW and interior engineering teams to develop the optimum restraint system packages for occupant protection performance and interior styling.

o Manage Tier 1 suppliers for both engineering development and program timing. Function as the main point of contact for all restraints design supplier interfaces.

o Manage validation plan and test labs for sub-system integration. Supervise and occasionally perform the validation plan including the preparatory activities (parts

deliveries, supervising test preparation and execution, logistic, parts inventory, etc…) for sub-system integration tests, attend testing, perform test analysis, make report and manage troubleshooting action plan when needed.

o Provide expertise on restraint system design to meet all vehicle targets (performance, cost, timing, weight, Studio design, quality, manufacturing, etc…).

o Support crash tests and vehicle homologation. Make sure parts are supplied with correct pedigrees for all crash test vehicles and other vehicle level validation and homologation needs.

Qualifications:

o Enough experience to demonstrate the capacity to fully meet the role; 3+ years’ experience in airbag engineering and in-depth knowledge about the design, including 1 year experience specifically related to Curtain Airbags, direct experience in automotive OEM and/or Tier 1 suppliers.

o Able to adopt the Lucid approach:

§ Engineering judgment rather than engineering decisions.

§ Maintain development history rather than making spot decisions.

§ Willing to expose your work, rather than working in isolation.

o Knowledge of latest technology advancement in the field of passive safety.

o Enough CAD skills to package the component models into vehicle models, check interfaces with the rest of the vehicle and make or recommend small modifications if necessary. The ideal candidate should possess enough CAD skills to design simple brackets, fixtures, etc.

o Deep understanding of Mechanical Engineering fundamentals: mechanics of materials, materials properties, dynamics, and biomechanics related to occupant safety, failure mechanics.

o Strong analytical and problem-solving skill to apply the engineering knowledge to solving practical problems.

o Experience using APQP processes (DVP&R, 8D, DFMEA, DRBFM).

o Experience using GD&T and tolerance stack analysis (ASME or ISO).

o Strong oral and written communication skills to be able to articulate highly technical issues for general audiences not in the crash safety field, such as top management, design studio, purchasing team, etc.

o Strong ownership mindset to work independently and fulfill the tasks in a timely manner.

o Excellent people skills to manage suppliers, push the envelope to develop optimal technical solutions, ensure timely delivery of all components.

o Have strong ethics and diligence.

Preferred:

o Knowledge of the latest technological advancement in the field of Airbags.

o In-depth knowledge about the design and engineering of airbags.

o 3+ Years’ experience at automotive OEM and 2+ years’ experience at Tier 1 suppliers.

o Knowledgeable about DFMEA or DRBFM process.

o Experience in program management.

o Experience in testing (crash, airbag deployment, seats, IP and/or upper trims).

o Knowledge of automotive crashworthiness legislation and attributes.

o Knowledge of CAE analysis (e.g., LS-Dyna) and restraint system integration and optimization.

o 6 sigma Green or Black Belt.

Education:

o Bachelor’s degree and above in Mechanical Engineering or other related fields

At Lucid, we don’t just welcome diversity – we celebrate it! Lucid Motors is proud to be an equal opportunity employer. We are committed to providing employment opportunities without discrimination based on race, colour, national or ethnic origin, religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, marital or family status, disability, genetic characteristics, or any other characteristic protected under applicable federal or provincial laws. We value diversity and inclusion and encourage applications from women, Indigenous Peoples, persons with disabilities, and members of visible minorities. If you require accommodation during the recruitment process, please let us know.

The Company: 

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a QA Engineer on the Platform & Enablement team, you'll be a key part of the team shaping how QA is done at scale across impact.com. While product squads focus on shipping their features, the Platform & Enablement team makes sure they have the frameworks, tooling, training, and reference patterns to do so with confidence — and you'll be the engineer making that happen for our US-region squads day-to-day.

You'll work closely with QA Analysts and SDETs across product teams, helping them adopt our shared frameworks, write better tests, and unblock when they hit walls. Your impact comes through their work as much as your own commits, but you'll have plenty of meaty engineering of your own: extending our internal testing libraries, producing the reference patterns and worked examples teams adopt, evaluating new tooling, and shaping the standards that keep our automation maintainable and trustworthy. You'll work across our primary tech stacks (Java/Selenium and Playwright/TypeScript) and help teams adopt modern practices, including AI-assisted testing approaches.

We value engineers who write clear, idiomatic code, communicate confidently, and genuinely enjoy helping others succeed. If you're energized by building things that make other people's work easier, this role is for you.

What You'll Do:

Test Platform Development

• Framework Contribution: Extend, refine, and contribute to our internal testing frameworks alongside the central platform team — adding capabilities that the broader QA org adopts.

• Reference Patterns: Produce worked examples and reference implementations that demonstrate the conventions product teams should adopt for their own automation.

• Tooling Evaluation: Help evaluate and implement tooling for the test platform stack — running proof-of-concepts, benchmarking options, and producing clear recommendations.

• Infrastructure Operations: Help operate and improve our shared testing infrastructure services — debugging issues, supporting consuming teams, and keeping things reliable.
  

Enablement & Training

• Workshop Delivery: Deliver hands-on workshops and training sessions on automation best practices, framework usage, and new tooling — tailored for QA Analysts and SDETs at varying skill levels.

• Knowledge Management: Build and maintain a centralized knowledge base — framework guides, coding standards, onboarding materials, worked examples, and FAQs.

• Pairing & Code Review: Pair with QA Analysts and SDETs across product squads on their own automation work; provide review feedback that raises the bar without slowing teams down.

• Technical Support: Be the first line of help for QA professionals when they hit blockers — flaky tests, broken CI runs, framework adoption snags, "how do I…?" questions.

Standards & Community

• Standards Adoption & Advocacy: Adopt, advocate for, and help product squads converge on our shared QA standards and conventions.

• Pattern Advocacy: When a product team's automation drifts from shared conventions, raise it constructively in code review and help them course-correct.

• Tooling Feedback: Provide thoughtful, hands-on feedback to the central platform team on what's working and what isn't — your real-world view from working alongside product squads is invaluable.

• Guild Participation: Active member of the QA Guild — contribute to shared channels, prepare content for meetups, and encourage knowledge sharing.

What You Bring:

• Hands-On Automation Experience: Solid, multi-year hands-on experience writing well-structured, maintainable test automation in one of our primary stacks (Playwright/TypeScript or Java/Selenium), with working familiarity in the other (enough to read it, contribute small changes, and reason about trade-offs).

• Test Design Thinking: Strong understanding of test design principles — comprehensive coverage, meaningful assertions, negative testing, and tests that verify actual application behavior.

• Code Quality Discipline: The discipline to write and review clean, production-quality code that others can learn from and build upon.

• Code Review Instinct: A track record of reviewing other engineers' test code — spotting problems quickly, communicating fixes constructively, and raising the bar on a team's collective work.

• Communication & Pedagogy: Clear technical communication — you can write documentation that onboards others, explain technical decisions in plain language, and deliver training that lands across skill levels. You enjoy explaining things.

• Enablement Mindset: A genuine interest in helping others improve — you enjoy pairing, reviewing work constructively, and building materials that make the next person's job easier.

• Tooling Judgement: A thoughtful, opinionated relationship with your tools — you can articulate why a stack or approach is the right fit (or isn't) for a given problem, grounded in real experience.

• CI/CD Familiarity: Comfort with CI/CD integration and the infrastructure that supports automated testing at scale — enough to debug a broken pipeline alongside a product-team QA.

• AI Awareness: Familiarity with AI-assisted development tools and a willingness to explore how AI can improve testing workflows for the teams you support.

• Containerization: Experience with Docker and containerized test environments for consistent, reproducible test execution across local and CI environments.

Nice to have:

• Cross-Stack Depth: Strong working depth in both Playwright/TypeScript and Java/Selenium (rather than one primary + one familiar).

• Framework Authoring: Experience designing test frameworks from scratch (not just consuming and extending them) — packaging libraries for internal distribution, defining shared conventions, etc.

• Training Experience: Prior experience creating or contributing to training programs, workshops, or internal knowledge bases.

• Test Management Tools: Familiarity with test management tools and their integration into QA workflows.

• AI in Testing: Experience applying AI tools to enhance automation development, test creation, or defect analysis.

• Cross-Timezone Collaboration: Prior experience working as part of a globally-distributed team across multiple timezones.

Salary: $100,000.00 - $120,000.00 CAD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage

• Insurance coverage (life, short-term disability, long-term disability, and more)

• Health Care Spending Account

• Two different Employee Assistance Programs

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.

• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.

• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.

• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.

• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.

• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

Note: Benefits may vary by location and are subject to local regulations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Your role
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad’s AI Voice Agent services. You will develop automated tests for end-to-end product experiences, from frontend UI to backend services to APIs to audio/text interactions. You will test orchestration flows, agent configuration experiences, and guardian safeguards to create robust automated coverage for functionality, performance, reliability, UX, and more. 

In this role, you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast-growing AI platform more testable, more stable, and more delightful for customers.

This position is based at one of Dialpad’s Canadian offices and reports to a QA Eng Manager in the United States.

What you’ll do

• Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
• Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
• Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
• Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
• Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).
• Build tooling for LLM observability and debugging, including prompt tracing and response analysis.
• Partner with Applied AI teams on prompt engineering, model selection, and evaluation strategies.
• Design and execute performance and load tests for AI services (latency, throughput, cost efficiency).
• Identify and mitigate risks related to hallucinations, bias, safety, and edge cases.
• Define and track AI quality KPIs (task success rates, precision/recall, latency, etc.).
• Participate in design and architecture reviews to ensure systems are testable, observable, and resilient.
• Mentor engineers and contribute to raising the bar on AI quality engineering practices.

What you’ll bring

• 5+ years of experience in software engineering or SDET roles with an emphasis on software development.
• Strong programming skills in Python (preferred), Java, or JavaScript.
• Experience testing distributed, cloud-native SaaS systems and APIs.
• Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
• Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
• Understanding of non-deterministic systems and probabilistic testing approaches.
• Experience building test frameworks and scalable automation systems.
• Familiarity with AI evaluation techniques (benchmarking, golden datasets, human-in-the-loop validation).
• Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
• Strong collaboration skills with the ability to work across distributed teams and time zones.
• Bachelor’s degree in Computer Science or equivalent practical experience.
• Backend: Python, Go, Google Cloud Platform, Cloud Run / App Engine, Kubernetes, Datastore, Redis, ElasticSearch.
• Frontend: Vue3, React.
• AI Stack: LLM APIs, LiveKit, prompt orchestration frameworks, evaluation tooling.

Your role
At Dialpad, we are building the future of AI-driven communication. As a Software Development Engineer in Test (SDET), you will lead the charge in building scalable, world-class mobile test automation frameworks that empower our engineering teams to ship with confidence and speed.

We are looking for a quality advocate who bridges development and testing. You bring excellent written and verbal communication skills and the ability to collaborate with a geo-distributed team on a shared vision. You will enhance and maintain mobile testing frameworks, lead design decisions, and work closely with other senior developers.

This position reports to a Quality Engineering Manager in the USA.

What you’ll do

• Design and optimize high-performance mobile automation frameworks (iOS/Android) that are fast, reliable, and scalable.
• Maintain performant and reliable CI/CD pipelines.
• Independently analyze test results and investigate failures to identify potential root causes and provide detailed reports.
• Build advanced reporting and tools to provide real-time visibility into product health and failure patterns.
• Develop and execute system performance testing against a variety of systems.
• Work closely with mobile engineers, QA partners, and product teams to ensure features are testable and automation-ready.
• Develop and execute a comprehensive test strategy.
• Perform functional, regression, and performance testing using automation tools.
• Lead the AI Frontier and integrate AI-powered tooling into the testing lifecycle to accelerate defect detection and script generation.
• Advocate for doing the right thing even if it’s difficult.

Skills you’ll bring

• 4+ years of experience as an SDET, Software Engineer, or Test Automation Engineer in SaaS environments.
• Strong programming experience in any top language, such as Python or Java.
• Experience with AI code generation, subagents, and modern code generation workflows.
• Deep, hands-on experience building scalable frameworks from scratch. The ability to articulate complex technical trade-offs to both engineers and non-technical stakeholders across global time zones.
• Highly organized with excellent written and verbal communication skills.
• Experience with cloud-based mobile device testing platforms like LambdaTest, BrowserStack, etc.
• Direct experience applying testing methodologies, including regression, integration, and performance testing
• Extensive knowledge of cloud technologies, including the testing of REST services.
• Strong people skills, as you'll work with other teams in different geographies.
• The "Plus" Factor includes: Experience with mobile programming languages Kotlin or Swift. Application of UX/Accessibility standards and a proactive approach to using Generative AI to optimize development workflows.

Your role
At Dialpad, we are building the future of AI-driven communication. As a Software Development Engineer in Test (SDET), you will lead the charge in building scalable, world-class mobile test automation frameworks that empower our engineering teams to ship with confidence and speed.

We are looking for a quality advocate who bridges development and testing. You bring excellent written and verbal communication skills and the ability to collaborate with a geo-distributed team on a shared vision. You will enhance and maintain mobile testing frameworks, lead design decisions, and work closely with other senior developers.

This position reports to a Quality Engineering Manager in the USA.

What you’ll do

• Design and optimize high-performance mobile automation frameworks (iOS/Android) that are fast, reliable, and scalable.
• Maintain performant and reliable CI/CD pipelines.
• Independently analyze test results and investigate failures to identify potential root causes and provide detailed reports.
• Build advanced reporting and tools to provide real-time visibility into product health and failure patterns.
• Develop and execute system performance testing against a variety of systems.
• Work closely with mobile engineers, QA partners, and product teams to ensure features are testable and automation-ready.
• Develop and execute a comprehensive test strategy.
• Perform functional, regression, and performance testing using automation tools.
• Lead the AI Frontier and integrate AI-powered tooling into the testing lifecycle to accelerate defect detection and script generation.
• Advocate for doing the right thing even if it’s difficult.

Skills you’ll bring

• 4+ years of experience as an SDET, Software Engineer, or Test Automation Engineer in SaaS environments.
• Strong programming experience in any top language, such as Python or Java.
• Experience with AI code generation, subagents, and modern code generation workflows.
• Deep, hands-on experience building scalable frameworks from scratch. The ability to articulate complex technical trade-offs to both engineers and non-technical stakeholders across global time zones.
• Highly organized with excellent written and verbal communication skills.
• Experience with cloud-based mobile device testing platforms like LambdaTest, BrowserStack, etc.
• Direct experience applying testing methodologies, including regression, integration, and performance testing
• Extensive knowledge of cloud technologies, including the testing of REST services.
• Strong people skills, as you'll work with other teams in different geographies.
• The "Plus" Factor includes: Experience with mobile programming languages Kotlin or Swift. Application of UX/Accessibility standards and a proactive approach to using Generative AI to optimize development workflows.

Your role
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad’s AI Voice Agent services. You will develop automated tests for end-to-end product experiences, from frontend UI to backend services to APIs to audio/text interactions. You will test orchestration flows, agent configuration experiences, and guardian safeguards to create robust automated coverage for functionality, performance, reliability, UX, and more. 

In this role, you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast-growing AI platform more testable, more stable, and more delightful for customers.

This position is based at one of Dialpad’s Canadian offices and reports to a QA Eng Manager in the United States.

What you’ll do

• Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
• Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
• Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
• Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
• Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).
• Build tooling for LLM observability and debugging, including prompt tracing and response analysis.
• Partner with Applied AI teams on prompt engineering, model selection, and evaluation strategies.
• Design and execute performance and load tests for AI services (latency, throughput, cost efficiency).
• Identify and mitigate risks related to hallucinations, bias, safety, and edge cases.
• Define and track AI quality KPIs (task success rates, precision/recall, latency, etc.).
• Participate in design and architecture reviews to ensure systems are testable, observable, and resilient.
• Mentor engineers and contribute to raising the bar on AI quality engineering practices.

What you’ll bring

• 5+ years of experience in software engineering or SDET roles with an emphasis on software development.
• Strong programming skills in Python (preferred), Java, or JavaScript.
• Experience testing distributed, cloud-native SaaS systems and APIs.
• Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
• Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
• Understanding of non-deterministic systems and probabilistic testing approaches.
• Experience building test frameworks and scalable automation systems.
• Familiarity with AI evaluation techniques (benchmarking, golden datasets, human-in-the-loop validation).
• Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
• Strong collaboration skills with the ability to work across distributed teams and time zones.
• Bachelor’s degree in Computer Science or equivalent practical experience.
• Backend: Python, Go, Google Cloud Platform, Cloud Run / App Engine, Kubernetes, Datastore, Redis, ElasticSearch.
• Frontend: Vue3, React.
• AI Stack: LLM APIs, LiveKit, prompt orchestration frameworks, evaluation tooling.

Your Role
As a Sr. Software Engineer in Tel Cloud, you will own the components that power our global communications systems. You will work on features like call routing, SMS/MMS messaging, spam detection, fraud detection, fleet deployments, porting, and number management, ensuring our platform remains scalable, reliable, and trustworthy.

This position reports to an Engineering Manager in the Telephony Platform team.

We don’t mind if you come from a different engineering background or haven’t worked in communications before. Just be excited to learn, contribute to the team, and build a fast, reliable, elegant product that delights our customers.

What you’ll do

• Design data models for heavy concurrency and real-time performance, ensuring sub-second latency for global call routing.
• Test and tune service scaling to ensure we always have capacity available to service our customers’ real-time communications.
• Build monitors and alerts to maintain high reliability and observability.
• Participate in releases and on-call rotations, driving operational excellence for the team's platform components.
• Design, write, and deploy features used by Dialpad engineering teams to communicate with carriers and third-party communication services.
• Strategize and drive the roadmap for cross-team platform initiatives.
• Serve as a champion, coach, and mentor to more junior engineers, promoting a culture of ownership and craftsmanship.

Skills you’ll bring  

• Bachelor's degree in Computer Science or equivalent practical experience.
• 5+ years of SaaS professional experience maintaining large-scale production backend systems.
• Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
• Deep expertise in Python/Java/C and at least one cloud-native architecture (e.g., GCP).
• Familiarity with async and MapReduce design patterns, as well as NoSQL databases, distributed caches, and large-scale data lakes.
• Experience in profiling and optimizing backend code for low-latency requirements (p50/p90 metrics).
• A strong sense of urgency, personal agency, and customer empathy.
• Passion for data-driven decisions, building resilient systems, and solving classes of problems.

Our tech stack

• Backend: Python, Google Cloud Platform, Cloud Run / k8s, Datastore, Redis, ElasticSearch, BigQuery, Google Cloud Pub/Sub.
• Frontend: Angular / Bootstrap.

Software Engineer, Senior

Shift4 is expanding globally and we are looking for a key software developer to join our innovative Software Engineering team! This opportunity involves designing, developing and deploying Shift4’s Commerce Engine payment solution that delivers a modern and integrated payment processing experience at Retail, Restaurant, and Hotel merchants.

The focal point of the solution consists of well-designed and highly functional business apps deployed on custom payment hardware. We have an ambitious product roadmap for this platform and are looking to expand the team with the best and brightest to ensure we continue to drive the industry with our innovative solutions and change the basis of competition.

This role is onsite and can be based at either of the following Shift4 locations:  Las Vegas, NV, U.S.A. or Vancouver, BC, Canada

Relocation assistance may be available. 

Responsibilities

• Translate high-level requirements to actionable tasks and deliverables.
• Contribute to architecture and design in a multiplatform ecosystem.
•  Design and build distributed software services for transaction processing.
•  Produce high quality software that is unit tested, code reviewed, and continuously integrated.
•  Collaborate with the Quality assurance team in test planning and test coverage.
•  Collaborate with DevOps and CI/CD in operational visibility, triaging incidents, and deployment planning.
• A disciplined approach to development, code review, testing, documentation and code structure in a team environment.
• Actively participate in growing and coaching fellow team members.
• Understand future business goals from Product Owners and make sure architecture and system design can support those goals.
• Build proof-of-concepts to validate architectural and design choices and evangelize those technical choices to other teams.
• Able to understand, diagnose and then solve deep technical and performance issues across the product.
• Provide development support to resolve any issues with technical systems and applications.

Qualifications

• 5+ years of Software Engineering experience in Coding, Designing and Developing software.
• Proficient in C and exposure to Object Oriented languages like C++, Java, Python or Kotlin.
• Adept in gathering and interpreting requirements, translating requirements into system definitions and solutions and creating detailed documentation.
• Ability to write modular, maintainable code with unit tests ensuring complete code coverage and adhering to coding standards.
• Troubleshoot and resolve complex issues in embedded systems to debug and optimize system performance.
• Experience with Code repository management, code merge and quality checks, continuous integration and automated deployment and management using tools like Jenkins, Git.
• Experience working in an agile environment and familiarity with Jira, Confluence etc.
• Excellent communication skills and a quick problem solver.
• Bachelor's degree in Computer Science, Software Engineering or equivalent. Experience in lieu of a degree may be considered. 

Preferred Skills:

• Previous experience in the cards and payments industry is positive but not mandatory.
• Expertise around Point of Sale, Payment SDKs, and POS hardware experience is a big plus.

#LI-BN1

The Opportunity

We're looking for a Senior Software Engineer to join our Web Data team and help build the next generation of ZoomInfo's web crawling and data extraction infrastructure.

This is a hands-on engineering role with high impact. You'll work alongside experienced engineers building large-scale crawling and extraction systems that process billions of pages. Your day-to-day will involve solving real distributed systems problems, writing production code, and shipping features that directly impact data quality across the platform.

You'll partner with a dedicated people manager who handles HR and administrative responsibilities, a product manager who connects business needs with technical work, and a senior manager who removes roadblocks and supports career growth. Your focus is on engineering execution, technical excellence, and collaboration.

What You'll Do

As a Senior Software Engineer, you'll contribute to enterprise-scale crawling and extraction platforms that process massive volumes of web data.

You will:

• Design and implement components of scalable, fault-tolerant web crawling and extraction pipelines
• Write clean, production-grade code in Java and Python
• Build and operate ETL/ELT pipelines for large-scale data extraction and transformation
• Work with cloud infrastructure on GCP and AWS, primarily on GKE
• Improve observability, reliability, and operational excellence across the systems you contribute to
• Partner with product and data science teams to deliver impactful solutions
• Contribute to code reviews, documentation, and knowledge sharing across the team
• Stay current with evolving web technologies, anti-crawling mechanisms, and AI-powered extraction approaches

Must-Have Qualifications

We're prioritizing strong software engineering fundamentals over deep crawling-specific experience. The right candidate is a great engineer first; the domain can be learned on the team.

Software Engineering Fundamentals

• 5+ years of professional software engineering experience building production systems
• Strong CS fundamentals: algorithms, data structures, concurrency, distributed systems
• Proficiency in Java and/or Python
• Track record of owning features end-to-end from design through deployment and operation
• Comfortable making sound architectural decisions at the component level

Data Engineering

• Hands-on experience with cloud data warehouses such as BigQuery or Snowflake
• Experience designing and operating large-scale ETL/ELT pipelines
• Experience with orchestration tools such as Apache Airflow
• Experience with streaming or event-driven systems such as Apache Kafka

Cloud and Infrastructure

• Production experience on GCP (preferred) or AWS; multi-cloud exposure is a plus
• Hands-on experience with Kubernetes (GKE/EKS) for distributed workloads
• Familiarity with infrastructure-as-code tooling such as Terraform

Background and Mindset

• Strong communicator who can explain technical decisions clearly
• Comfortable operating in ambiguity and iterating quickly
• Bias toward action and pragmatic problem solving
• Self-starter who thrives in fast-paced, evolving environments

Nice to Have

• Experience with web crawling at scale (Scrapy or similar frameworks)
• Familiarity with proxy infrastructure, rotation strategies, or anti-bot evasion techniques
• Experience in extracting structured and unstructured web data from diverse site architectures
• Knowledge of SERP (Search Engine Results Page) extraction
• Comfort with AI/LLM-based extraction approaches, applying language models to HTML at scale
• Experience working in a B2B data company or data-as-a-product environment

Core Technical Stack

• Java and Python
• Apache Kafka
• GCP (BigQuery, GKE, Vertex AI)
• Snowflake and Starburst/Trino
• Terraform
• Scrapy and web scraping frameworks
• Proxy management systems
• Distributed systems and Kubernetes
• Apache Airflow
• Large-scale ETL pipelines

Ideal Profile

• 5+ years of software engineering experience
• Experience operating systems that process meaningful volumes of data
• Strong CS fundamentals (algorithms, data structures, distributed systems)
• Excellent communicator who can explain complex ideas to diverse audiences
• Passion for solving hard problems and building elegant, scalable systems
• Self-starter who thrives in fast-paced, evolving environments
• Experience working in a B2B data company or data-as-a-product environment is a strong plus

Why This Role Matters

This role sits at the heart of ZoomInfo's data platform. You'll contribute to the infrastructure that powers our business intelligence products and help shape how web data acquisition is done at ZoomInfo, while working at a massive scale with cutting-edge technologies.

You'll be joining at a pivotal moment: the team is growing, the ambition is high, and there's a real opportunity to make a lasting impact and grow into deeper technical leadership over time.

#LI-AR2

#LI-REMOTE

Role Overview 

Astera Labs is seeking System Validation Engineers across multiple levels to lead post‑silicon bring‑up and system validation for high‑performance PCIe and CXL memory expansion products used in AI and cloud data centers. You will design and execute validation plans, automate data‑centric test flows, drive root‑cause investigations across silicon, firmware, hardware, and systems, and work directly with customers to validate real world performance and interoperability. 

This role is based in our Vancouver office, which is a strategic growth hub for Astera Labs' validation team. You'll have the opportunity to be a foundational member of this expanding site while collaborating closely with our core team in San Jose. This is a unique chance to help shape the team's culture, processes, and technical direction as we scale our validation capabilities to meet surging demand for AI infrastructure connectivity. 

What Success Looks Like: 

• New silicon and platforms brought up on schedule with reproducible validation results 
• Automated test suites that reduce manual effort and provide clear pass/fail and performance metrics 
• Rapid, data-backed root-cause resolution of system issues and strong customer satisfaction during integration 

Key Responsibilities 

• Validation Planning & Strategy 
• Create comprehensive validation plans for AI fabric switch products covering functionality, performance, reliability, and interoperability 
• Contribute to compliance testing strategies and adapt consortium test cases for execution from x86 and ARM platforms 
• Produce clear, data-driven validation reports and status updates for internal stakeholders and customers 
• Silicon & System Bring-Up 
• Lead silicon and platform bring-up activities, verify boot and runtime behavior on x86 and ARM systems 
• Ensure timely readiness for customer engagements and product launches 
• Debug complex issues across PCIe, CXL, NVMe, Ethernet, firmware, and hardware layers using protocol analyzers, logic analyzers, and CPU-based tool suites 
• Test Automation & Infrastructure 
• Develop robust, repeatable automation for IC and board testing with emphasis on execution efficiency, data collection, analysis, and automated reporting 
• Design experiments to root-cause unexpected behavior and report results and specification compliance in an automated fashion 
• Customer & Cross-Functional Collaboration 
• Collaborate directly with customers to capture system requirements, reproduce customer scenarios, and demonstrate product capabilities 
• Drive cross-functional root-cause analysis with silicon, firmware, hardware, and system teams and document findings and corrective actions 

Basic Qualifications 

• Bachelor's degree in Electrical Engineering, Computer Engineering, or related field 
• 2-12+ years of experience supporting or developing complex SoC or silicon products for server, storage, or networking domains (level dependent) 
• Working understanding of x86 and ARM architectures and UEFI/Linux boot sequences 
• Solid grasp of high-speed signaling principles 
• Hands-on experience with high-speed protocols such as PCIe, CXL, NVMe, or Ethernet 
• Proven experience in silicon and system bring-up, validation, and debug in lab and customer environments 
• Strong Python automation skills for bench control, test orchestration, data analysis, and reporting 
• Experience with lab equipment including protocol analyzers, logic analyzers, in-circuit debuggers, and CPU-based tool suites 
• Strong prioritization, planning, and independent execution skills with a customer-focused mindset 

Preferred Qualifications 

• Master's degree in Electrical Engineering, Computer Engineering, or related field 
• Working knowledge of C or C++ for embedded firmware and device drivers 
• Familiarity with PCIe compliance standards and experience adapting consortium tests for platform execution 
• Advanced understanding of memory architectures, high-speed signaling, and system boot flows 
• Track record of influencing cross-functional teams and navigating complex matrixed organizations 
• Entrepreneurial, can-do attitude with ability to think and act with the customer in mind 

The base salary range for this role is $125,000 - $290,000 CAD depending on experience, level, and business need. This role may be eligible for discretionary bonus, incentives and benefits. 

You are a strong senior full-stack software engineer with a proven track record of shipping and operating production systems at scale. You bring strong technical judgment, a high bar for quality, and the ability to lead complex initiatives end to end. You are comfortable working across frontend and backend systems, influencing architecture, and guiding teams through ambiguity.

At Rival, AI is central to how we build and how our product evolves. In this role, you are expected to lead AI-enabled feature development, own AI-focused epics, and elevate the team’s capabilities in modern AI-assisted development and AI product delivery. You understand how modern web applications are designed, built, and deployed in cloud environments. You are comfortable operating within AWS-based systems and take ownership of the reliability, scalability, and maintainability of the software you deliver.

As a Senior Software Engineer at Rival, you will lead the design, development, and delivery of high-impact features across our product platform, with a strong emphasis on AI-enabled capabilities. You will own outcomes end to end, mentor engineers, strengthen engineering standards, and collaborate closely with Product, UX, QA, and stakeholders to deliver well-scoped, reliable, and scalable solutions.

Who are we? 

When you join Rival Group, you’re not just accelerating your career—you’re also helping shape the future of customer insights and market research.

We’re a forward-thinking, results-driven organization obsessed with helping innovative brands get closer to their customers in a way that feels fresh, organic, and fun. Rival Technologies, the tech arm of our business, is the world’s best conversational research platform and one of Vancouver’s fastest-growing tech companies. 🚀 Reach3 Insights, our consulting side, is an award-winning 🏆 market research agency with offices in Chicago, Toronto, and Vancouver. Together, we’re helping brands like Coca-Cola, Kellogg’s, Dell Technologies, REVOLT TV, and Roblox get better insights they can use to deliver better products, create more impactful marketing campaigns, and improve the end-to-end customer experience.

Our customers LOVE our tech and services. We’re growing fast—and we’re inviting great people to join us on the ride 🎢

If making measurable, immediate impact while having fun sounds like your jam, then we invite you to apply! 👇

What you’ll do:

• Lead the design, development, testing, and release of production features across the Rival product suite
• Own feature epics from discovery and architecture through implementation,
  rollout, and iteration
• Build across frontend and backend systems in a modern JavaScript and TypeScript stack
• Partner with Product and Design to shape requirements, clarify trade-offs, and drive execution plans for complex initiatives
• Set and uphold a high bar for code quality, performance, security, reliability, and user experience
• Improve test coverage, CI reliability, tooling, and overall developer experience
• Drive technical design reviews and produce clear written design documentation
• Identify risks and dependencies early and communicate mitigation strategies
• Debug and resolve issues across the full stack, including cloud environments and production systems
• Influence architectural decisions and long-term technical direction
• Raise the bar through thoughtful code reviews, mentorship, and coaching
• Contribute to hiring, onboarding, and overall team development

AI and Modern Development Practices

Rival encourages engineers to thoughtfully leverage AI-assisted development tools to improve productivity and quality.

• Apply strong judgment to AI behavior, correctness, privacy, security, and reliability risks
• Design evaluation strategies for AI features using test suites, human review, metrics, and monitoring
• Establish best practices for AI integration, including guardrails, validation,
  observability, and maintainability
• Use AI-assisted development tools to improve engineering speed and quality
• Collaborate cross-functionally on AI requirements such as telemetry, user feedback loops, and model performance tracking

What You'll Have:  

• 7+ years of professional experience building and operating production software systems
• Strong full-stack expertise across frontend and backend development
• Demonstrated experience leading complex technical initiatives or epics end to end
• Strong software engineering fundamentals including architecture, testing strategy, performance, and reliability
• Experience building or integrating AI-enabled product features such as LLM workflows, retrieval systems, agent-style architectures, or automated decision support
• Ability to evaluate and improve AI feature quality using structured testing, monitoring, and feedback mechanisms
• Strong collaboration and communication skills across technical and non-technical stakeholders
• Experience working in cloud-based environments, preferably AWS
• Familiarity with serverless and or microservices architectures from an application perspective
• Ability to reason about and debug issues across the full stack

Technology Stack & Tools

• Languages & Runtime: JavaScript, TypeScript, Node.js
• Frontend: React, Redux, Next.js, Styled Components
• Backend & APIs: Express, GraphQL
• Data & Storage: PostgreSQL, Redis or Valkey, MongoDB
• Messaging & Search: Kafka, Elasticsearch or OpenSearch
• Cloud: AWS (application-level experience); CloudFormation, CDK, or Terraform (working knowledge, no infrastructure ownership)
• Testing: Cypress, Jest, React Testing Library, Playwright, Vitest, Cucumber
• Engineering & Collaboration Tools: Atlassian Jira and Confluence, with a solid understanding of Agile workflows, including backlog grooming, sprint planning, and Scrum ceremonies

Why us for your next career adventure?  

💵 Fair compensation

We’re committed to pay equity/fair pay practices and closing the gender salary gap. 

• In determining salary, Rival Technologies considers many factors including the successful candidate’s skillset and experience as well as internal equity. The salary range for this position is $120,000 to $150,000, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company.

Our compensation package also includes:

• Home office, Internet and Cellphone stipends
• RRSP plan with employer matching
• Parental leave top up

💆‍♂️ Flexibility and time off

• Hybrid working model and home office benefits
• Comprehensive paid time off that covers vacation, sick, and personal days. 

🩺 Health and wellness

• Extended health and dental plan
• Health spending account
• Generous sick, personal, and mental health days
• $1,000 annual mental health benefits with Canada Life

🤝 A great place to work you can be proud of

According to a survey of our employees conducted by an independent agency:

• 91% of our people believe management practices are equal and impartial
• 86% have pride in their work and the organization
• 91% agree that their teammates are friendly, supportive and welcoming

Our values at Rival:

• Courage
• Results
• Energy
• Kinship

The not-so-fine-print 🧐

If you think you’re a good fit, please connect with us ASAP with your resume. You must be eligible to work in Canada to be considered for this role. At Rival, we value the unique qualities and experiences that each candidate brings to the table. We believe in a personal approach to hiring and take the time to thoroughly review each resume ourselves. Rest assured, we do not use AI or automated systems to review or filter resumes. Every application is carefully reviewed by our hiring team to ensure a fair and personalized evaluation process. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that individuals in underrepresented groups often only apply when they feel 100% qualified. We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Rival provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Rival is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require accommodation at any point in the selection process, please email peopleteam@rivalgroup.io

Finally, we know from time to time emergencies happen and you may need to reschedule an interview — we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Please note given our security and compliance certifications, final applicants will be required to undergo a background check.

No recruiters and no phone calls, please!

Role Description

You will be joining our Delivery Engineering team. You will work closely with the other software developers to deliver products on time and to quality while managing and communicating risks. To do this, you will design and implement new automated test frameworks (integration / system level testing rather than unit level tests), manage projects and test plans, write test tools, and have a passion for finding bugs through exploratory test methods and spotting the edge cases the developers have missed!

This role is hybrid based in Vancouver

Salary range: CA$120,000 to CA$145,000 + stock options

REQUIREMENTS

5+ years of industry experience in software development, quality engineering and/or DevOps.

Experience should include:

• Container technologies such as Docker and Kubernetes (highly desired).
• A breadth of programming languages, SDKs and test frameworks - Go (Golang) or Python experience is highly desirable.
• Defining and implementing end-to-end CI pipelines, automated test frameworks, and automated tests.
• Shell scripting, GNU makefiles, and Linux sysadmin / networking.
• Project management and team leadership.
• Having worked with many of the following: Terraform, Ansible, Jenkins, SemaphoreCI, Ginkgo, GCP, AWS, GKE, EKS, AKS, Rancher, and OpenShift.

As Marqeta’s Principal Software Engineer on the Core Issuing & Processing team, you will work across the entire domain to stand up and drive high-impact projects for our customers from inception to completion. You will take on highly technical initiatives that optimize our issuing and processing engines, own the technical roadmap for the core platform, and partner with engineering leaders to drive engineering and operational excellence throughout the organization.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join

The Core Issuing and Processing team owns the foundational stack that powers Marqeta's core business. We develop and maintain the systems that span six critical domains: Onboarding, Issuing, Digital Wallets, Authorization & Clearing, Transaction Controls, and Ledger. Together, these systems form the backbone of Marqeta's card issuing and payment processing platform.

The Impact You’ll Have

• Own the technical roadmap and author system designs that enable scalable, secure, and operationally efficient card issuing and payment processing products for our customers.
• Spend significant time in the codebase – writing, reviewing, and optimizing code across the issuing and processing stack.
• Identify and drive high-impact technical initiatives that improve the performance, reliability, and cost-efficiency of our core processing engines.
• Collaborate with Product Managers to analyze requirements and provide technical recommendations across onboarding, issuing, digital wallets, authorization & clearing, transaction controls, and ledger.
• Mentor and guide technical leads, influence stakeholders, and establish success metrics to drive organization-wide technical excellence.
• Apply and evangelize modern best practices in your software designs and implementations to increase the platform's resiliency and scalability.

Who You Are

• 12+ years of hands-on software engineering experience.
• Demonstrated passion for software engineering excellence, including design principles, fault tolerance practices, scalability, cost, security & privacy considerations, and test-driven development.
• Experience partnering with product teams to ideate and bring innovative solutions to market.
• Experience developing and scaling microservices using modern cloud technologies, preferably AWS.
• Experience working with high volume / low latency data infrastructures.
• Solid understanding of security engineering best practices and demonstrable experience in designing solutions that adhere to those standards.
• Passion for non-functional challenges, namely: Scale, Cost, Reliability, Performance, High Availability.
• Experience building systems running in multiple regions.
• Team-oriented approach – can effectively lead a project, participate as an influential team member, and work cross-functionally with other organizations.
• Experience with our tech stack, namely Java, Springboot, Kubernetes, Terraform, Helm, Kafka, JPOS, and AWS services.
  
  

Nice-To-Haves

• Master's degree in Software Engineering.
• Experience in payment processing, card issuing, or the payments industry.
• Domain experience in authorization, clearing, settlement, tokenization, or ledger systems.

Your Manager

• Arash Afrooze, Sr Director, Software Engineering

Recruiter For This Role

• Prashant

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 207,600 - 259,500

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen—fast.

The Opportunity

ZoomInfo has rebuilt around AI. We have the orchestration infrastructure, the tools platform, the intelligence layer. Now we need someone to turn that infrastructure into outcomes—someone who lives at the intersection of what's technically possible and what GTM teams actually need.

This role owns the agentic ecosystem: the core agents that power ZoomInfo's products, the Plays library that packages intelligence into deployable workflows, and the marketplace where customers discover, customize, and deploy automation. You'll build agents that book meetings, enrich pipelines, resurrect dead leads, and orchestrate multi-step GTM motions. Then you'll package them into Plays that non-technical users can deploy in clicks, not code.

You're not managing from the sidelines. You're building. You'll work in our Plays builder the way a RevOps leader works in their automation tools—hands-on, iterative, constantly shipping. You'll prototype agents, refine prompts, test orchestration patterns, and validate that what we build actually moves pipeline. When you identify a gap in what our agents can do, you'll partner with the tools and infrastructure teams to close it.

The marketplace you own is how ZoomInfo's agentic capabilities reach the world. Internal teams deploy your Plays across Copilot, GTM Studio, and MarketingOS. Customers browse, customize, and activate automation from your library. Partners and developers connect through MCP gateways you define. Every surface where ZoomInfo's agentic intelligence becomes accessible—you own it.

This is a rare role: part builder, part GTM strategist, part platform owner. You need to understand how SDR teams actually prospect, how marketing ops builds nurture flows, how CS teams identify expansion signals. Then you need to translate that understanding into agents and Plays that work reliably at scale. The infrastructure exists. The data exists. We need someone to turn it into the workflows that transform how GTM teams operate.

What You'll Do

Build Core Agents & Plays Design, build, and iterate on the agents and Plays that ship inside ZoomInfo's products. You'll work at multiple levels of abstraction: building agents from primitives when novel capabilities require it, composing existing agents into complex orchestrations, and packaging everything into Plays that non-technical users can deploy. This isn't spec-writing—you'll build in our Plays environment daily, testing what works and shipping what delivers.

Own the Plays Library Curate and expand ZoomInfo's library of pre-built GTM workflows. Identify high-value use cases through customer research, competitive analysis, and GTM intuition. Prioritize which Plays to build, define their logic and orchestration, validate they deliver measurable outcomes, and iterate based on adoption and performance data. The library is the product—its breadth, quality, and relevance determine whether customers see ZoomInfo as a data vendor or an automation platform.

Define the Marketplace Experience Own the customer-facing marketplace where users discover, evaluate, and deploy agentic workflows. Define the information architecture, discovery mechanisms, and activation flows that help users find the right Play for their use case. Balance curation with abundance—enough options to address diverse needs, enough guidance to prevent paralysis. Measure success through activation rates, time-to-value, and Play retention.

Translate GTM Expertise into Agentic Design The best agents encode deep understanding of the workflows they automate. Bring GTM operational expertise to agent design: How do top SDRs actually research accounts? What signals trigger effective outreach timing? How do marketing ops teams think about lead routing? Translate this knowledge into agent behaviors, Play logic, and orchestration patterns that feel like they were built by someone who's lived in RevOps.

Close the Loop with Platform Teams You're the voice of "what agents need to do" speaking to the teams building "what agents can do." When you discover that a critical GTM workflow requires a capability that doesn't exist, partner with the tools and infrastructure teams to prioritize it. When platform improvements unlock new possibilities, translate them into Plays that demonstrate value. You're the bridge between infrastructure leverage and customer outcomes.

What You'll Bring

• 6-15 years product management experience with 2+ years focused on GTM technology, workflow automation, or AI-powered products
• Direct experience building agentic workflows—you've shipped automation using tools like Relevance.ai, Lindy.ai, n8n, or similar no-code/low-code agent builders
• Hands-on familiarity with AI-assisted development (Claude Code, Cursor, or similar)—you prototype and build, not just specify
• Deep understanding of GTM operations: how sales, marketing, and success teams actually work, the tools they use, the metrics they track, the workflows they build
• Experience with complex workflow orchestration—multi-step, multi-system automation with branching logic, error handling, and human-in-the-loop patterns
• Track record shipping products where you personally built significant portions of the experience, not just managed engineers building it

Who You Are

Builder First You don't just write requirements—you build. You're comfortable in no-code workflow builders, and you reach for Claude Code or Cursor when you need to go deeper. You prototype to learn, ship to validate, and iterate based on what you discover. Your PRDs include artifacts you've built, not just wireframes someone else will implement.

GTM Operations Native You've lived in the world your users inhabit. You've built sequences in Outreach or Salesloft. You've configured lead routing in Salesforce or HubSpot. You've debugged why a Marketo program isn't firing. You understand the gap between how GTM workflows should work and how they actually work—the edge cases, the data quality issues, the human workarounds. This knowledge shapes every agent you design.

Agentic Workflow Intuition You understand what makes agents succeed or fail. You know how to write tool descriptions that guide reliable invocation. You've debugged orchestration flows where agents took unexpected paths. You think about failure modes, human oversight, and graceful degradation. You can look at a complex workflow and identify where it will break—then design around it.

Marketplace Product Sense You've thought about discovery, curation, and activation at scale. You understand that a library of 500 Plays is worthless if users can't find the right one. You think about information architecture, progressive disclosure, and the journey from "browsing" to "deployed and delivering value." You balance flexibility with guidance.

Customer Empathy with Technical Depth You can sit with a VP of Sales and understand their pipeline challenges, then translate that into agent specifications an ML engineer can build. You move fluidly between "we need to accelerate deal velocity" and "the agent needs to invoke the CRM lookup tool before the enrichment tool to avoid redundant API calls." You don't choose between business context and technical precision—you hold both.

Intellectual Curiosity The agentic landscape evolves weekly. You follow what's shipping—new agent frameworks, orchestration patterns, MCP developments, prompt engineering techniques. You try new tools not because it's your job but because you're genuinely curious about what's possible. You bring external learnings back to the team and challenge assumptions when better approaches emerge.

#LI-VC1

#LI-Hybrid

About the Role

ZoomInfo is seeking a Senior Data Systems Analyst to become the expert on our company data pipeline—the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies.

In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure. As you build mastery of our systems, you'll increasingly lead strategic data improvement initiatives that require both systems thinking and creative problem-solving.

This isn't about building dashboards or SQL reports. This is about understanding data systems at an architectural level, solving ambiguous data challenges, and ensuring our pipeline infrastructure continuously evolves to meet customer needs and maintain competitive advantage.

You'll work closely with other data analysts during an active infrastructure transition period, and as systems stabilize and your expertise deepens, you'll progressively own more of the pipeline architecture and strategic initiatives. This is a role with significant growth runway for someone who wants to become the go-to technical expert on company data systems.

Who You Are

Systems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure—maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.

Opinionated Technical Contributor: You don't just execute—you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers. You're comfortable saying "here's what I think and why" based on your technical understanding.

Growth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.

Analytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.

Clear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.

Comfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.

What You'll Do

In your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth. As you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.

Build Deep Pipeline & Systems Expertise

• Master our company data pipeline architecture—how data flows from ingestion through profiling, what transforms are applied at each stage, and how components interconnect
• Read and analyze production code to understand data transformations, trace data lineage, and assess how proposed changes would impact the system
• Develop frameworks for evaluating tradeoffs between technical complexity, implementation effort, and customer impact
• Create clear documentation, system maps, and knowledge resources that capture architecture decisions, dependencies, and design rationale

Contribute to Pipeline Evolution & Infrastructure Improvements

• Participate actively in design conversations with Engineering and Product about our next-generation pipeline, bringing data quality insights, technical feasibility assessments, and informed opinions on architectural decisions
• Help validate pipeline improvements through rigorous testing, impact analysis, and hands-on verification of data quality
• Translate data quality investigations and emerging requirements into system-level improvement opportunities
• Collaborate with team members to determine when problems should be solved at the pipeline/profiler level versus through downstream approaches

Solve Complex, Ambiguous Data Challenges

• Lead or contribute to data improvement initiatives that require both systems thinking and creative problem-solving—such as improving location verification across international markets, integrating new data sources, or solving novel data extraction challenges
• Tackle problems where the solution isn't obvious through a blend of code analysis, manual investigation, cross-functional coordination, and iterative problem-solving
• Build and apply repeatable approaches to testing, validation, and root cause analysis

Build Partnerships & Institutional Knowledge

• Develop strong working relationships with Data Acquisition, Product, Engineering, and fellow data analysts
• Conduct impact analyses and validation studies to ensure proposed changes deliver intended outcomes
• Document your learning, approaches, and insights so knowledge is shared and institutional memory builds across the team
• Serve as a technical resource as you develop expertise, helping bridge immediate data quality needs with long-term pipeline capabilities

What You'll Bring

Required

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field
• 5+ years of experience in data analytics, data engineering, or related technical roles
• Experience working with data pipelines, ETL systems, or data processing infrastructure—you understand how data moves through systems and what can go wrong
• Ability to read and understand code (Python, Java, SQL, or similar) to analyze data transformations, understand system logic, and assess technical feasibility
• Strong programming skills in Python and SQL for data analysis and manipulation
• Experience solving ambiguous, multi-faceted data problems that required figuring out the approach, not just executing a well-defined analysis
• Demonstrated ability to work effectively with Engineering and/or Product teams, translating between technical implementation and business/customer needs
• Strong analytical skills with ability to investigate complex issues systematically
• Excellent communication skills—able to explain technical concepts clearly to diverse audiences
• Self-directed with strong ownership mentality—you drive your work forward and know when to seek input

Strongly Preferred

• Experience with company data, business data, web data acquisition, or data quality initiatives
• Experience with data profiling, entity resolution, record linkage, or data matching systems
• Background contributing to system design discussions or technical architecture decisions
• Experience creating technical documentation or knowledge-sharing resources
• Knowledge of web data structures (HTML/DOM), data extraction, or data collection systems
• Experience designing validation strategies or testing frameworks
• Track record of leading or co-leading cross-functional data projects

This Role Is Not a Fit If:

You're looking to focus primarily on business analytics, building dashboards, creating reports, or analyzing business metrics. While you'll do analysis in this role, the core mission is understanding and improving data systems architecture.

This Role Is a Strong Fit If:

You want to become the expert on how data systems work and grow into leading strategic initiatives. You're excited to build deep technical expertise, contribute informed opinions to design decisions, and progressively take on more ownership as you master the domain. You enjoy solving problems where the answer isn't obvious and seeing your work directly improve product capabilities.

#LI-JH1

#LI-Hybrid

About Your Role

As a Senior TestOps Engineer within our Delivery Engineering team, you will be the architect of our quality gates. You won't just be "testing" software,  you will be building the high performance infrastructure and automated tooling that allows our developers to ship code with confidence and speed. You will bridge the gap between QA, DevOps, and Software Engineering to ensure our delivery pipeline is resilient, observable, and scalable.

This role is hybrid based in Vancouver

Salary range: CA$125,000 to CA$150,000 + stock options

You Will 

• Architect Test Infrastructure: Design and implement ephemeral test environments and automation frameworks for the various Kubernetes platforms in different Clouds using Golang, Docker/Kubernetes, and Terraform/Pulumi.
• Eliminate Toil: Identify manual bottlenecks in the delivery process and write automated tools and solutions to replace them using Golang.
• Gap Analysis and Strategy: Proactively identify architectural blind spots in complex integration points and write robust automated test suites using Go-test and Ginkgo, ensuring high-concurrency and flake-resistant execution.
• Engineer CI Pipelines: Build and maintain sophisticated CI/CD workflows (GitHub Actions, Tekton) that integrate automated testing seamlessly into the development lifecycle.
• Observability Integration: Work with OpenTelemetry, Elasticsearch, and Kibana to ensure test results provide deep, actionable insights into system health.
• Support Release delivery: Lead the creation of comprehensive release test plans, managing risk communication across Product and Engineering stakeholders.
• Champion Exploratory Testing: Beyond automation, apply a "breaker" mindset to uncover edge cases through exploratory testing and performance benchmarking.

You Have

• Experience: 5+ years in Software Test Tooling, DevOps, or Site Reliability Engineering (SRE).
• The "Engineer’s Engineer": Strong development skills in Go or Python. We need someone who doesn’t just use tools but builds them. Has a deep-seated drive to improve the developer experience by creating seamless, automated guardrails. A wide majority of our tools are built in-house.
• IaC Mindset: Experience treating infrastructure as a software problem (eg. Terraform, Pulumi) and believes environments should be as ephemeral and versioned as the code itself.
• Cloud & Containers: Comfortable navigating the complexities of K8s, from managing container lifecycles in Docker to troubleshooting pod lifecycles and resource usage in AWS/GCP/Azure.
• Quality Strategists: Who don’t just "run tests"; they identify coverage gaps at the architectural level. Have the foresight to pinpoint where service boundaries might fail and possess the skill to automate the validation of those integration points.
• CI/CD Architects: A star designing high performance pipelines (e.g., GitHub Actions, Tekton) that provide fast, reliable feedback loops to engineering teams.
• Observability Advocates: Believes that testing doesn't end at "Pass/Fail." And are looking for ways to integrate OpenTelemetry, Elastic, or Kibana to gain deep insights into system reliability via test performance.

Nice-to-Have

• Platform Mastery: Experience with Kubernetes distributions like OpenShift, Rancher, MKE.
• Hybrid Cloud: Familiarity with virtualization (vSphere, KubeVirt).
• The Logging Stack: Hands-on experience with Log aggregation (ElasticSearch/OpenSearch).
• Observability: Experience with distributed tracing (OpenTelemetry) and complex performance profiling.

About impact.com: 

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

The QA Lead is responsible for defining, implementing, and overseeing quality assurance strategies to ensure the delivery of high-quality software products for the group. This role bridges technical QA execution and leadership, guiding QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle

What You'll Do:

As a QA Lead for the platform group, you will lead a critical function focused on both the technical infrastructure and the human element of Quality Assurance. Your responsibilities will include:

• Quality Strategy & Process
• Define and maintain QA standards, methodologies, and best practices
• Establish test strategies for functional, regression, integration, performance, and security testing
• Ensure quality gates are integrated into CI/CD pipelines
• Drive continuous improvement of QA processes and tools
  
  
• Leadership & Team Management
• Lead, mentor, and support QA engineers (manual and automation)
• Plan QA resource allocation and testing schedules
• Conduct reviews, provide feedback, and support skill development
• Promote a culture of quality ownership across teams within the group
  
  
• Test Planning & Execution
• Own test plans, test cases, and test data strategy
• Oversee test execution and defect management lifecycle
• Ensure adequate test coverage and risk-based testing
• Validate acceptance criteria and release readiness
• Ensuring coverage for smoke testing post release.
  
  
• Automation & Tooling
• Drive test automation strategy and framework selection
• Ensure effective use of automation tools and test management systems
• Collaborate with DevOps on CI/CD integration
• Monitor test execution metrics and reporting
  
  
• Stakeholder Collaboration
• Partner with Product Managers to clarify requirements and acceptance criteria
• Work closely with Engineering Leads to resolve quality risks
• Communicate quality status, risks, and metrics to stakeholders
• Support release planning and go/no-go decisions
• Partner with QA platform & enablement to evaluate & implement next gen tools & technologies for the QA function.

What You Bring:

• 5+ years of experience in Quality Assurance and/or Software Development Engineering in Test (SDET) roles, with a strong background in test automation and platform development.
• Leadership experience, ideally leading QA teams for more than a year.
• Deep expertise in various testing methodologies, tools, and frameworks (e.g., Selenium, Playwright, TestRail, CI/CD integration, API testing).
• Excellent communication, interpersonal, and collaboration skills, with the ability to influence and align stakeholders across different teams.
• A proactive and innovative mindset, always seeking ways to improve quality, efficiency, and developer experience.

Nice To Have:

• Experience leading test framework migrations. 
• Familiarity with OWASP guidelines and security testing tools preferred.
• Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $90,000.00 - $110,000.00 CAD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
• Insurance coverage (life, short-term disability, long-term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

Note: Benefits may vary by location and are subject to local regulations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Sony Pictures Imageworks is located on the unceded traditional territory of the Musqueam, Squamish, and Tsleil-Waututh First Nations. We are committed to respecting traditional lands, and working with communities towards reconciliation.

Sony Pictures Imageworks Canada Inc.

658 Homer Street., Suite 405, Vancouver, BC, V6B 2R4

Language in work environment - English

Benefits per company policy: include healthcare, tuition reimbursement, RRSP's, Sick and Vacation leave, standard increases as applicable

Job Summary:

We are seeking a highly motivated mid-level Software Engineer to drive the development and ongoing support of our Rigging pipeline. The ideal candidate is a strong coder, skilled investigator, and effective communicator, eager to collaborate on projects of varying size with a critical emphasis on meeting time-sensitive production needs. 

Candidates must possess robust technical skills and enjoy collaboration with engineers, TDs, and artists. This role requires comfort working with minimal supervision or alongside a Lead Engineer in an environment where production demands can rapidly shift priorities.

What You'll Do:

• Develop and support the Rigging pipeline, core systems, tools, and plugins.
• Improve efficiency across the Rigging, Animation, and Development teams by creating and implementing new pipeline systems, tools, and optimized workflows.
• Systematically triage, reproduce, and resolve incoming issues, bugs, and new feature requests in collaboration with Rigging dept., Show Rigging team, and senior engineers.
• Analyze common and chronic production issues, evaluate solutions with users, and propose recommendations for elegant technical improvements.
• Test and coordinate new updates with testers before they are deployed onto production shows.
• Contribute to Testing, Code Review, and Quality Analysis (QA) processes.
• Create and maintain comprehensive user documentation and team documentation.

What You Bring:

• 3-5 years of experience as a Rigging TD, pipeline engineer, or software developer.
• Demonstrated experience supporting and developing rigging and/or pipeline tools.
• Expertise in Python, including practical experience with UI toolkits like PyQt/PySide.
• Proficiency in C++.
• Solid experience with the Maya API and developing Maya plugins.
• Working experience with Linux operating systems.
• Strong problem-solving skills and the ability to systematically break down complex issues to isolate the root cause.
• Experience with test-driven development (TDD) workflows.
• Capability to manage and deliver on multiple competing priorities with little supervision.
• Excellence in working with others in a team environment.
• Excellent verbal and written communication skills.
• Experience with Agile/Scrum methodologies.
• A Degree in Computer Science or equivalent technical qualification.

The anticipated base salary for this position is within the range of $79,800.00 - $119,000/annually. Benefits are per company policy: which include healthcare, tuition reimbursement, RRSP's, Sick and Vacation leave, standard increases as applicable. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

We value unique perspectives, and want diverse, unique talent to work with us.  We encourage candidates from all identities to apply.

*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, age, sexual orientation, gender identity, or other protected characteristics.

Sony Pictures Imageworks is located on the unceded traditional territory of the Musqueam, Squamish, and Tsleil-Waututh First Nations. We are committed to respecting traditional lands, and working with communities towards reconciliation. 

Sony Pictures Imageworks Canada Inc.
658 Homer Street., Suite 405, Vancouver, BC, V6B 2R4

Language in work environment - English

Benefits per company policy: include healthcare, tuition reimbursement, RRSP's, Sick and Vacation leave, standard increases as applicable

The Production Services Technician (PST) role is a vital cornerstone of the facility, responsible for securing, manipulating, and managing production data throughout all stages of the production life cycle. PSTs collaborate with multiple departments to refine workflows, establish procedure guidelines, and ensure operational efficiency. Their work is critical to the success of every show, directly impacting all departments. PSTs are vital to the filmmaking process and essential to maintaining the integrity and efficiency of the pipeline.

PSTs are not just responsible for managing tasks like cue management, backups, and data transfer, but also building, maintaining, and optimizing the tools and pipelines that drive these processes. By developing and modifying python tools and scripts throughout the course of a show, PSTs ensure that these tasks become seamless and efficient, even during high-pressure crunch times. The true value of a PST lies in their ability to automate and streamline workflows, making complex tasks effortless, preventing bottlenecks, and ensuring that production remains uninterrupted and efficient, no matter the scale.

With deep expertise in the facility's departments, pipeline, and workflows, PSTs gain invaluable exposure across production, positioning them as strong candidates for career advancement and diverse opportunities within the company. Many former PSTs have advanced into prominent positions, including production management, technical direction, software development, systems engineering, and artist roles. This position provides a unique opportunity to build a broad skill set, paving the way for long-term career growth. For more information about the PST program, please watch our recruiting video.

Key Responsibilities:

• Pipeline Optimization and Tool Development: Leverage software engineering to optimize critical tools and pipelines for tasks such as render farm management, media manipulation, reviews, client/vendor ingest, and deliveries, automating processes to ensure seamless workflows, eliminate bottlenecks, and maintain production efficiency, even during high-pressure crunch times.

• Data Management: Oversee all production-related data, ensuring integrity, accessibility, and compliance with facility standards, including managing backups, retrievals, show media final archiving, and both online and offline storage.

• Render and Process Monitoring: Monitor and prioritize rendering queues, troubleshoot issues, optimize use of render farm resources, and escalate any concerns to artists, production, systems or software teams to maintain smooth operations.

• Media Handling: Coding automation that optimizes efficiency and reduces bottlenecks while preparing media for artist use, 3rd party vendor i/o, daily & critical production reviews, and client review & delivery. Following established guidelines based on both internal and show-specific standards to maintain accurate data locations, file types, naming standards, resolution/colorspace specifications, audio/video codecs, and security allowances.

• Ingest/Deliveries: Ingest and deliver high-priority media from vendors and clients, ensuring it conforms to facility standards, is transferred between locations following security & firewall policies all while automating processes to enhance efficiency and streamline workflows.

• Technical Support and Communication: Serve as a key liaison between production, digital artists, and support teams, providing technical expertise that ensures seamless integration and smooth workflows, while effectively communicating with both technical and non-technical team members.

• Issue Management: Submit prompt and detailed information through support channels, clearly communicating issues and potential solutions to Color Scientists, Resources, Production, Systems, and Software teams, while monitoring critical servers & networks to minimize workflow disruptions and ensure swift resolution.

• Documentation and Testing: Test and document workflows, tools, and processes across I/O pipelines, command-line utilities, queuing plugins, directory and file structure management, proprietary software, and script-driven automation to ensure seamless and efficient production operations.

• Coverage Support: Providing support across all phases of a project often requires flexibility with shift schedules, including early morning or late afternoon starts, as well as evening & weekend overtime during critical phases of a show to ensure seamless production continuity.

Qualifications:

• Strong experience with Linux or UNIX operating systems

• High proficiency in coordinated software programming & troubleshooting (Bash, Python, GIT)

• Previous leadership or managerial experience, preferred

• Customer service experience with the ability to effectively manage client interactions and resolve issues

• Ability to triage multiple priorities in a fast-paced, high-pressure production environment

• Detail-oriented with a proactive approach to problem-solving

• Familiarity with various graphics applications, production tools, network infrastructure or file management systems is a plus 

NOTE: At many studios, roles like pipeline engineer, render wrangler, data wrangler, and I/O technician are typically separate positions, each specializing in a specific aspect of the production workflow. However, at Imageworks, these critical functions are handled by the Production Services Technicians (PSTs), making the role incredibly valuable and versatile. PSTs gain deep expertise across a broad range of workflows, directly impacting multiple stages of the facility pipeline. This unique structure not only enhances the PST's technical knowledge but also provides high visibility and influence across all aspects of production, from render management to data handling and media processing.

The anticipated base salary for this position is $24.04 to $33.05/hr. Benefits are per company policy: which include healthcare, tuition reimbursement, RRSP's, Sick and Vacation leave, standard increases as applicable. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

We value unique perspectives, and want diverse, unique talent to work with us.  We encourage candidates from all identities to apply.

*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, age, sexual orientation, gender identity, or other protected characteristics.