Your role
As an Applied Scientist at Dialpad, you'll be a key driver within our AI team, conducting R&D to power the next generation of autonomous voice agents. While traditional NLP focuses on analyzing static text, your work will center on real-time, multimodal systems that can listen, reason, and take action during live customer interactions. A major focus of the team is advancing DialpadGPT, our proprietary LLM, specifically optimizing it to drive orchestrated agentic workflows and handle complex task execution. Beyond the technical skills, we are a team that values collaboration, continuous learning, and the application of diverse perspectives to solve complex problems. Collaboration will be key as you work alongside our engineering, design, and product teams to build groundbreaking agentic applications.

If you're passionate about agentic and multimodal AI and contributing to a team that's changing the face of business communications, you'll find yourself right at home with us.

This position reports to the Senior Manager of the NLP team and has the opportunity to be based in Vancouver, BC.

What you’ll do

• Research and develop state-of-the-art algorithms for autonomous voice agents, specifically focusing on real-time speech processing and reasoning loops.
• Advance DialpadGPT: Design and execute distributed training strategies to optimize our proprietary LLMs for agentic behaviors, including precise tool use, instruction following, and latency-constrained generation.
• Conduct rigorous evaluation and monitoring of model performances and troubleshoot issues with a keen understanding of resultant business impacts.
• Design and implement orchestration layers that effectively chain LLMs with external tools and APIs to solve complex customer problems autonomously.
• Work with large-scale multimodal datasets (text, audio) to improve model robustness and alignment.
• Collaborate with engineering, product, and design teams to deploy scalable, low-latency models and algorithms in production.
• Submit papers to top-tier academic conferences (ACL, EMNLP, NeurIPS) and contribute to the team’s research culture.

Skills you’ll bring

• Master’s or PhD degree in Computer Science, Machine Learning, Computational Linguistics, or a related quantitative field.
• 2+ years of industry experience in Machine Learning/NLP for Master’s degree holders, or 1+ years for PhD holders.
• Deep understanding of LLMs: Demonstrated experience with training, fine-tuning (PEFT/LoRA), and alignment techniques (RLHF/DPO) for specific domains or tasks.
• Experience with Agentic Systems: Familiarity with building autonomous agents, including concepts like tool use, function calling, reasoning chains (CoT), and memory management.
• Strong proficiency in Python and PyTorch, with the ability to write clean, production-ready research code.
• Research Track Record: A history of publishing in top-tier conferences (ACL, EMNLP, NeurIPS, ICASSP) is highly valued.
• Multimodal Awareness: Familiarity with speech technologies (ASR, TTS) or processing real-time audio streams is a strong plus.
• Ability to bridge the gap between research and product, translating complex technical concepts into business value.
• Familiarity with version control tools like Git for collaborative projects.

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

We're seeking a Senior Data Scientist to serve as an embedded Data Scientist within our Programmatic Experience Group. You'll own the design and deployment of machine learning models that optimize yield, pricing, and inventory allocation at scale — sitting at the intersection of data science, platform engineering, and marketplace economics.

This is a high-craft, high-ownership individual contributor role. You'll work end-to-end: architecting the data pipelines that feed your models, engineering the features that drive performance, and deploying real-time inference systems that make decisions at speed. Your work directly determines how effectively Impact's programmatic marketplace balances advertiser performance with publisher monetization — making this one of the highest-leverage technical roles in the business.

You'll collaborate closely with Product, Data Science, and Programmatic Delivery Engine Engineering, but you operate with significant autonomy. You're expected to bring both the modeling rigor of a data scientist and the production instincts of an ML engineer — and to be genuinely excited about both.

What You'll Do:

Yield Optimization & Pricing Models

• Design and deploy ML models that optimize auction pricing, bid shading, floor price setting, and yield across Impact's programmatic inventory.
• Build and iterate on real-time pricing algorithms that balance short-term revenue efficiency with long-term publisher and advertiser health.
• Develop and maintain feedback loops that allow pricing models to adapt to shifting market conditions, inventory mix, and demand patterns.
• Quantify the revenue impact of pricing model improvements; communicate tradeoffs between yield maximization, fill rate, and partner ROI to stakeholders.

Inventory Allocation & Supply Optimization

• Own ML-driven inventory allocation logic: routing, pacing, and matching supply to demand across partner segments, deal types, and campaign objectives.
• Build models that forecast inventory availability, demand curves, and clearing prices to support proactive allocation decisions.
• Identify and address inefficiencies in inventory utilization — including unsold inventory, suboptimal deal matching, and allocation imbalances across the publisher base.

Data Architecture & Feature Engineering

• Design and own the data infrastructure that feeds programmatic models: event pipelines, feature stores, training datasets, and real-time feature serving.
• Engineer high-signal features from auction logs, bid stream data, user signals, contextual attributes, and historical performance — at the scale of programmatic data volumes.
• Build robust data pipelines with production-grade standards: reliability, observability, versioning, and efficient reprocessing.

Real-Time Inference & Production ML

• Deploy models to production real-time inference environments; own latency, reliability, and throughput requirements for auction-time decision-making.
• Build monitoring systems that track model performance, data drift, and system health in production; define alerting thresholds and retraining triggers.
• Partner with MLOps and Platform Engineering to ensure scalable, low-latency serving infrastructure meets SLOs under high-volume auction traffic.
• Own the full model lifecycle: training, evaluation, deployment, A/B testing, and iteration.

Experimentation & Performance Measurement

• Design and execute rigorous A/B and holdout experiments to measure the causal impact of model changes on yield, fill rate, advertiser performance, and publisher revenue.
• Build evaluation frameworks that go beyond offline metrics — validating model behavior in live auction environments where feedback signals are delayed or noisy.
• Translate experimental results into clear business narratives; present findings and recommendations to Product and business stakeholders.

Self-Learning Systems & Feedback Loops

• Research and implement adaptive, self-learning components within the programmatic stack — including contextual bandits, reinforcement learning signals, and online learning approaches where appropriate.
• Design feedback mechanisms that close the loop between auction outcomes, model updates, and system behavior; reduce reliance on manual tuning and rule-based overrides.
• Stay current with advances in programmatic ML, auction theory, and online optimization; evaluate applicability to Impact's specific marketplace dynamics.

Cross-Functional Collaboration

• Serve as the primary ML technical partner for the Rubicon product and engineering teams; translate business requirements into modeling approaches and communicate technical tradeoffs clearly.
• Collaborate with Data Science peers on shared infrastructure, modeling standards, and cross-domain feature reuse.
• Document models, architectures, and experimental findings to a standard that enables review, replication, and knowledge transfer across teams.

What You Bring:

Required

• Experience: 5+ years in data science, ML engineering, or quantitative research, with at least 2+ years building and deploying ML models in programmatic advertising, ad tech, marketplace optimization, or a closely related domain (e.g., real-time bidding, dynamic pricing, auction systems).
• Programmatic & marketplace depth: Demonstrated understanding of programmatic auction mechanics (RTB, header bidding, floor pricing, deal types, bid shading) and how ML can be applied to optimize outcomes across the supply-demand stack.
• Production ML engineering: Proven ability to take models from prototype to production independently — including real-time inference, monitoring, retraining pipelines, and SLO ownership.
• Data architecture: Experience designing and building data pipelines, feature stores, and training infrastructure for high-volume, low-latency ML systems.
• Technical skills:
• Strong Python and SQL; proficiency with ML libraries (scikit-learn, XGBoost, LightGBM, PyTorch/TensorFlow) and large-scale data tools (Spark, Kafka, or equivalent streaming/batch frameworks).
• Experience with real-time feature serving and low-latency model deployment (REST APIs, gRPC, or streaming inference).
• Familiarity with production ML workflows: model versioning, drift monitoring, A/B testing, evaluation, and retraining.
• Experience processing and modeling at programmatic data scale: high-cardinality auction logs, bid stream data, impression and click events.
• Experimentation rigor: Strong grasp of causal inference and experiment design in online, delayed-feedback environments (auction holdouts, switchback tests, variance reduction techniques).
• Communication: Ability to explain complex modeling decisions and tradeoffs to Product and business stakeholders; comfortable presenting in cross-functional forums.
• Education: Bachelor's in a quantitative field (CS, Statistics, Math, Engineering, Economics, or similar); Master's/PhD preferred.

Preferred / Nice to Have

• Direct experience with SSP, DSP, or exchange-side yield optimization — particularly floor price optimization, bid landscape modeling, or deal matching algorithms.
• Familiarity with auction theory (first-price vs. second-price dynamics, optimal reserve pricing, revenue equivalence) and its practical implications for programmatic ML.
• Experience with contextual bandits, multi-armed bandits, or reinforcement learning applied to real-time decisioning problems.
• Knowledge of online learning and adaptive algorithms in production environments with non-stationary data distributions.
• Familiarity with privacy-preserving ML techniques relevant to programmatic (differential privacy, federated learning, cookieless attribution modeling).
• Experience with GCP tools (BigQuery, Vertex AI, Dataflow, Pub/Sub) and/or Databricks/Spark for large-scale event processing and model training.
• Exposure to supply forecasting, inventory management, or capacity planning in programmatic or marketplace contexts.
• Familiarity with Impact's affiliate and partnership ecosystem, or prior experience at the intersection of performance marketing and programmatic delivery.

What Sets You Apart

• Marketplace intuition. You understand programmatic auctions not just as an engineer but as an economist — you think about incentive structures, equilibrium dynamics, and how model decisions ripple through the supply-demand stack.
• Full-stack ML ownership. You're as comfortable designing a feature store schema as you are tuning a gradient boosting model or debugging a latency spike in production. You own the whole chain.
• Feedback loop thinking. You don't just deploy models — you design the systems that make them smarter over time. You think about how today's decisions become tomorrow's training signal.
• Rigor under real-world constraints. You know how to run clean experiments in environments where feedback is delayed, data is noisy, and business pressures create tradeoffs. You don't let imperfect conditions become an excuse for imprecise thinking.
• Pragmatic delivery. You ship. You balance the perfect with the production-ready, iterate fast, and know when an MVP outperforms a six-month research project.
• Collaborative depth. You build genuine technical trust with engineering and product partners — not just by having good ideas, but by following through, communicating clearly, and making the integration easy.

Salary Range: $165,000 - $185,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
• Insurance coverage (life, short-term disability, long-term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

Note: Benefits may vary by location and are subject to local regulations.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Vancouver_Canada

Each of us cares about someone who will need medicines. That’s why our vision is to repeatedly beat the odds to deliver breakthrough medicines to patients that need them. We pursue truth and scientific rigour and have the courage to work at the edge of the unknown.

We are looking for a QA Operations Manager to serve as a trusted Quality partner on the cleanroom floor, providing real-time GMP oversight for our Drug Substance manufacturing operations. In this role, you will lead the development and implementation of quality systems and procedures, drive end-to-end management of quality events including deviations, CAPAs, and change controls, and play a key role in supporting clinical batch disposition. You will partner closely with cross-functional teams across Manufacturing, Supply Chain, Quality Control and Facilities & Engineering to ensure inspection readiness and regulatory compliance as we advance our antibody therapy pipeline. This is a unique opportunity to help shape quality operations at a pivotal stage of AbCellera's growth.

How you might spend your days

• Developing and implementing quality systems and oversight programs for Drug Substance (DS) GMP manufacturing, including product changeovers, batch record review, and shop floor surveillance
• Partnering with CMC teams as the embedded QA representative, contributing quality expertise and guidance to ensure regulatory and quality requirements are seamlessly integrated across CMC projects
• Completing review and approval of GMP documentation - such as batch records, SOPs, logbooks, risk assessments - ensuring full GMP and regulatory alignment and in support of clinical batch disposition
• Maintaining inspection readiness of the facility and identifying and escalating risks to members of the site leadership team 
• Supporting inspections and audits of the clinical manufacturing facility
• Participating in end-to-end quality event management, including deviations, investigations, CAPAs, and change controls, collaborating cross-functionally to drive root cause analysis and on-time record closure
• Contributing to manufacturing risk assessments, from identification and evaluation through to mitigation, documentation, and reporting
• Managing material qualification reviews to support procurement and GMP compliant use of raw materials and components
• Acting as a key quality partner across Manufacturing, QC, Supply Chain, F&E, and project management teams, ensuring seamless quality oversight of DS programs
• Staying ahead of evolving Quality and Regulatory requirements, proactively assessing their impact on AbCellera and driving timely mitigation strategies to maintain compliance
• Supporting broader Quality Assurance activities, as required by program deliverables, such as QA for QC, QA for materials management, and opportunities identified by the Quality team

We'd love to hear from you if

• You hold a Bachelor's or Master's degree in a relevant scientific discipline and bring 8+ years of GxP industry experience, with at least 5 years in a quality management or leadership role within pharmaceuticals, biotechnology, or a comparable regulated environment
• You have a strong command of current pharmaceutical regulations and guidances including FDA, Health Canada, EU, and ICH, and understand how they apply in practice
• You bring hands-on experience with biological Drug Substance and aseptic manufacturing processes, including associated testing requirements
• You're comfortable navigating systems such as ERP (SAP), eQMS, and LIMS, and can hit the ground running in a tech-enabled manufacturing environment
• You communicate with clarity and confidence, equally effective presenting to both technical and non-technical stakeholders
• You're a self-starter who takes ownership, drives results, and thrives with autonomy in a fast-moving, mission-driven environment

What we offer

AbCellera’s hiring range for this role is CAD $105,000 - $120,000 annually, commensurate with your education and job-related knowledge, skills, and experience. In addition to base salary, we offer equity, annual bonus dependent on team and company performance, and a 6% (non-match) RRSP contribution. 

You will have a CAD $1,500 annual Active Lifestyle Allowance, annual vacation, professional development opportunities, and comprehensive health benefits. Scientific and technical mentorship is a priority. And you’ll find a strong sense of community and connections across AbCellera through our work, clubs, and socials.

About AbCellera

Creating medicines is the most important work we can do. 

We are a clinical-stage biotechnology company focused on discovering and developing antibody-based medicines in the areas of endocrinology, women’s health, immunology, and oncology. We have built a platform for advancing antibody drug programs from target to clinic, and we are using it to build our internal pipeline.

Today, our pipeline includes two drug candidates in clinical development, two preclinical development candidates (DCs) in Investigational New Drug (IND)-enabling activities, and more than 20 active discovery programs across multiple modalities and indications.

We believe that when tenacious people share a vision and work together, they can truly have a positive impact. That’s why we hire for character and intelligence, not just for CVs or experience. 

We look for people with drive and energy. People we trust. People who need to know their days are being well spent. That their work really matters. In the end, our success will be measured by the impact of our medicines.

To apply

Please submit your application through our website and refer to Job ID 23366 in your cover letter. We receive a large volume of applications and are only able to contact those who are selected for an interview. All communication from our Talent Discovery team will come from an @abcellera.com email address.

Elevate Your Career and Impact at Second Harvest

Location: Flexible, can be based in Vancouver, Calgary, Edmonton, Winnipeg, Ottawa, or Montreal.

Date: April 2026

Department: Volunteer Services

Reports to: Senior Manager, Volunteer Services

Status: Full-Time (New vacancy).

Salary: $60,000 - $70,000 Per Annum Plus Benefits

Work Type: Remote (with occasional in-person responsibilities)

Travel Required – Domestic & National: 30% (approximate)

The Opportunity Awaits—Where Passion Meets Impact!

Second Harvest is Canada’s largest food rescue organization and expert in perishable food recovery.

We rescue surplus, unsold food from across the supply chain and redistribute it to not-for-profits across the country to feed communities. Demonstrating our values of community, environment, integrity, and collaboration, we strive for No Waste. No Hunger.

If you are ready to bring your expertise and innovation to a mission-driven organization, this is your moment.

Enter Second Harvest…

Think we're just about redirecting food surplus? Think bigger.

Here's why Second Harvest is your next career leap:

• Pioneers in food rescue, we are a renowned leader in perishable food redistribution across Canada.
• With a mission fueled by a no-waste, no-hunger ethos, we're not just changing the game—we're rewriting the rules.
• Our strategic approach aligns with the United Nations’ Sustainable Development Goals (SDGs), making every day a step towards global change.

The Role:

As the National Volunteer Engagement Manager, you will work to engage volunteers across Canada and be responsible for supporting the growth of our national volunteer program, with a focus on scaling corporate & community partnerships across the country. The incumbent will work closely with our field operations staff, corporate partners, and community groups to ensure that all volunteer engagement activity is well-executed and meets the high-quality standards for Second Harvest’s volunteer experience.

Your Impact:  

Group Volunteer Engagement (50%):

• Collaborate with our Development Team and corporate stakeholders to co-create meaningful and measurable volunteer experiences.
• Oversee the planning and execution of volunteer logistics for any national Second Harvest initiatives, including but not limited to, community events, food collections, snack packing, Feeding Our Future, gleaning program, etc.
• Work with a network of suppliers and vendors to coordinate the ordering and delivery of event supplies for snack packing.
• Support Second Harvest regional teams with in-person delivery of corporate and community engagement events.
• Provide support with the planning and day-of logistics for any national volunteer appreciation events and National Volunteer Week activities.

Volunteer Coordination (40%):

• Recruit, screen, train, and supervise national volunteers as Second Harvest’s volunteer program expands nationally.
• Maintain an active and engaged roster of community-based volunteers in key markets to support the business goals of each department at Second Harvest.
• Act as liaison between Field Operations staff and volunteers, ensuring that proper volunteer management protocols are being followed
• Provide volunteers with feedback, monitor volunteer satisfaction, and resolve concerns in a timely manner.
• Participate in cross department meetings as required to remain apprised of volunteer requirements.
• Ensure that all volunteers are appreciated and stewarded to maintain a large and dedicated volunteer base.
• Support strategic planning by assessing and evaluating the national Volunteer Program in an ongoing capacity.

Administrative (10%):

• Regularly contribute to monthly/quarterly reports and support the creation of annual reports that include volunteer hours, number of volunteers, and program outcomes.
• Oversee data entry of national volunteers and placements into Raiser’s Edge.
• Perform other related duties as required or assigned to support the overall goals of the organization.

Who You Are:

• Partnership-Minded: you are a people person who can leverage existing relationships to build program success.
• Detail-Oriented: you are proud of your work and know that cutting corners isn’t an option.
• Energized: you are always ready to take on new things and have fun doing it.
• Flexible: constant change motivates you to adapt and grow.
• Technical: you have a high level of proficiency with Microsoft Office Suite of products; you also have experience working with Raiser’s Edge.
• Bilingual: Fluency in English and French is an asset.
• A minimum of three to five (3-5) years experience in the not-for-profit sector, with working knowledge of volunteer programs, community engagement, program management, CSR/employee engagement programs, or event management is ideal.
• Post-secondary education in volunteer management, human resources, social work, or similar field is preferred.

A Robust Compensation Package:

• A competitive salary paired with a robust benefits package.
• Comprehensive group insurance (health, dental, life, AD&D and Long-Term disability)
• Employer match contributions (3%) to a Defined Benefit Pension Plan.
• Access to parental leave top-up.
• 4 weeks of annual vacation & 1 additional day per year of service (max 30).
• 10 paid sick days & 3 personal days.
• Summer Half-Days to further extend long weekends & Winter holiday closure.
• Access to an Employee and Family Assistance Program.
• Professional growth in a role that makes a real difference.
• Flexible work hours and a commitment to work-life balance.

Apply For This Role:

Ready to lead at the forefront of food security and sustainability? Join us at Second Harvest and be part of a team that's not just meeting the standard but setting it. Apply today and be the change you want to see in the world.

Second Harvest uses AI tools to assist with application screening. We monitor these tools to reduce bias and ensure fair evaluation based on skills and qualifications.

Commitment to Equity, Diversity, and Inclusion:

Second Harvest is committed to fostering a diverse and inclusive work environment. We strongly encourage applications from all qualified individuals, especially those from equity-deserving groups, including racialized persons/persons of color, Indigenous peoples, women, persons with disabilities, and members of the LGBTQ2S+ community.

Accessibility & Accommodations:

If you require any accommodations at any stage, please contact us via humanresources@secondharvest.ca and we will work with you to meet your needs.

Associate, Research & Delivery 

Role Summary:

Associates will learn to utilize a wide range of research tools, including Exiger’s industry-leading AI-software, DDIQ, to gather risk and compliance intelligence on individual and company research subjects. Associates will then analyze the data and develop a narrative report, receiving feedback and ongoing training from colleagues with subject matter expertise.

This is a full-time, fully remotely-assigned opportunity.

Please submit your resume to be considered for our Associate, Research & Delivery role!

What You'll Do:

• Create and determine contents of reports using a combination of web-based compliance tools, open-source resources, client-provided information, and Exiger’s case management system.
• Write clear, concise, and thoroughly researched reports for clients using a variety of public records, databases, and other web-based sources and tools.
• Utilize judgement and best practices to complete research, writing, and editing of cases of different products, scopes, jurisdictions, and complexity.
• Determine and escalate identified risk factors to case manager.
• Successfully manage case lifecycle, personal workload, and pipeline.
• Communicate effectively with others both verbally and in writing.
• Collaborate and work within a multi-national team to achieve desired outcomes.

What You Need:

• Strong analytical and research skills. 
• Solid communication (written and verbal) and organizational skills.
• Ability to deliver high quality work in a fast-paced, high volume environment with strict deadlines.
• Team player with high level of initiative and a proactive approach to work.
• Ability to work effectively in a team as well as independently; takes ownership of tasks and follows up to ensure that they are successfully brought to completion.
• Ability to utilize technology to solve problems.

Professional Experience Required

• 1-2 years of professional experience.
• Proficient written and verbal English/Portuguese language skills.
• Strong commitment to continuous improvement and learning, with an openness to receiving feedback and training.
• Keen interest in the compliance, risk management, and financial services sectors as well as regulations, supply chain, and current events. 

Why You’ll Love Working at Exiger:

• Discretionary Time Off for all employees, with no maximum limits on time off
• Industry leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid approach to working from home and in the office where applicable
• Focus on wellness and employee health through stipends and dedicated wellness programming
• Purposeful career development programs with reimbursement provided for educational certifications

#LI-Hybrid

This posting is for a newly created role; artificial intelligence tools may be used to support candidate screening and evaluation; the expected base salary range for this position is 45,000 – 60,000 CAD annually, depending on qualifications.

Location: Toronto, Vancouver

Work Environment: Hybrid 

Associate, Research & Delivery 

Associates will learn to utilize a wide range of research tools, including Exiger’s industry-leading AI-software, DDIQ, to gather risk and compliance intelligence on individual and company research subjects. Associates will then analyze the data and develop a narrative report, receiving feedback and ongoing training from colleagues with subject matter expertise.

What You'll Do:

• Create and determine contents of reports using a combination of web-based compliance tools, open-source resources, client-provided information, and Exiger’s case management system.
• Write clear, concise, and thoroughly researched reports for clients using a variety of public records, databases, and other web-based sources and tools.
• Utilize judgement and best practices to complete research, writing, and editing of cases of different products, scopes, jurisdictions, and complexity.
• Determine and escalate identified risk factors to case manager.
• Successfully manage case lifecycle, personal workload, and pipeline.
• Communicate effectively with others both verbally and in writing.
• Collaborate and work within a multi-national team to achieve desired outcomes.

What You'll Need:

• Strong analytical and research skills. 
• Solid communication (written and verbal) and organizational skills.
• Ability to deliver high quality work in a fast-paced, high volume environment with strict deadlines.
• Team player with high level of initiative and a proactive approach to work.
• Ability to work effectively in a team as well as independently; takes ownership of tasks and follows up to ensure that they are successfully brought to completion.
• Ability to utilize technology to solve problems.

Professional Experience Required:

• 1-2 years of professional experience.
• Proficient written and verbal English/Spanish language skills are preferred
• Strong commitment to continuous improvement and learning, with an openness to receiving feedback and training.
• Keen interest in the compliance, risk management, and financial services sectors as well as regulations, supply chain, and current events. 

#LI-Hybrid

Each of us cares about someone who will need medicines. That’s why our vision is to repeatedly beat the odds to deliver breakthrough medicines to patients that need them. We pursue truth and scientific rigour and have the courage to work at the edge of the unknown.

We are looking for a highly motivated Warehouse Operator to join the materials management team at AbCellera. In this capacity, you will be a key member of the warehouse team responsible for ensuring the overall success of warehouse operations, including receiving, inspection, inventory control, storage, replenishment, packing, staging, shipping, and maintaining a safe and lean work environment. You will also work closely with your peers in Quality, Manufacturing, and Logistics to ensure efficient warehouse operations, and seamless information flow through SAP. 

How you might spend your days

• Performing daily warehouse activities such as receiving, inspecting and storing materials, items, and products to ensure they are sorted, labeled, and stored properly and in compliance with AbCellera’s standards and policies 
• Loading and unloading shipments, ensuring proper documentation and handling 
• Handling order-picking, packing, and staging activities to ensure timely and accurate order fulfillment 
• Appropriately transporting  the shipment of goods, accurately preparing bills of lading, and ensuring proper packaging of goods 
• Safely operating equipment, such as forklifts, reach trucks, battery charging equipment, pallet wrappers, pallet changers, compactors, dock levelers, etc. 
• Utilizing several devices such as Radio frequency technology (RFID), scanners, and others to read barcodes and transfer product information, quantities and location information directly into our warehouse management system 
• Performing regular inventory counts, reconciling discrepancies, monitoring stock levels, and coordinating replenishment activities to avoid shortages 
• Processing production orders and delivering on time
• Identifying and implementing continuous improvement initiatives to enhance warehouse efficiency and reduce waste

We’d love to hear from you if

• You hold a high school diploma or equivalent and an associate degree in logistics, supply chain management, or a related field 
• You have proven experience in warehouse operations, preferably in a similar role 
• You have experience in a GMP/GDP environment 
• You have a strong understanding of inventory management, logistics, and warehouse processes 
• You have excellent communication and interpersonal skills and the ability to work independently and as part of a team
• You have experience in SAP or similar ERP systems 
• You are physically able to perform repetitive tasks for extended periods, including lifting and standing
• You are comfortable working in a warehouse environment, including exposure to varying temperatures (e.g., cold room from 2º to 8º C) 
• You are available to work shifts, including occasional evenings and weekends 
• You hold a Forklift certification or are able to obtain one 

What we offer

AbCellera’s hiring range for this role is CAD $54,500 - $68,000 annually, commensurate with your education and job-related knowledge, skills, and experience. In addition to base salary, we offer equity, annual bonus dependent on team and company performance, and a 6% (non-match) RRSP contribution. 

You will have a CAD $1,500 annual Active Lifestyle Allowance, annual vacation, professional development opportunities, and comprehensive health benefits. Scientific and technical mentorship is a priority. And you’ll find a strong sense of community and connections across AbCellera through our work, clubs, and socials.

About AbCellera

Creating medicines is the most important work we can do. 

We are a clinical-stage biotechnology company focused on discovering and developing antibody-based medicines in the areas of endocrinology, women’s health, immunology, and oncology. We have built a platform for advancing antibody drug programs from target to clinic, and we are using it to build our internal pipeline.

Today, our pipeline includes two drug candidates in clinical development, two preclinical development candidates (DCs) in Investigational New Drug (IND)-enabling activities, and more than 20 active discovery programs across multiple modalities and indications.

We believe that when tenacious people share a vision and work together, they can truly have a positive impact. That’s why we hire for character and intelligence, not just for CVs or experience. 

We look for people with drive and energy. People we trust. People who need to know their days are being well spent. That their work really matters. In the end, our success will be measured by the impact of our medicines.

To apply

Please submit your application through our website and refer to Job ID 23357 in your cover letter. We receive a large volume of applications and are only able to contact those who are selected for an interview. All communication from our Talent Discovery team will come from an @abcellera.com email address.

Each of us cares about someone who will need medicines. That’s why our vision is to repeatedly beat the odds to deliver breakthrough medicines to patients that need them. We pursue truth and scientific rigour and have the courage to work at the edge of the unknown.  

We are seeking a Clinical Demand and Supply Manager who will be responsible for the end-to-end management of Investigational Medicinal Product (IMP) and ancillary supplies for global clinical trials. In this role, you are responsible for ensuring the right product is in the right place, at the right time, and in the right condition for our clinical studies and patients. You are a strong collaborator and will work extensively with cross-functional teams, including Clinical Operations, CMC, Quality Assurance and Regulatory Affairs, as well as manage external partners (CMOs, depots and couriers) to execute flawless clinical supply strategies. 

How you might spend your days

• Developing and maintaining global supply plans for clinical trials, including demand planning forecasts across AbCellera’s programs
• Managing and maintaining global inventory across all central depots and clinical sites, ensuring uninterrupted supply while utilizing ERP/inventory systems for accurate record keeping
• Managing packaging, labelling, and distribution activities with CMO partners
• Coordinating global shipments of clinical supplies, ensuring strict compliance with international trade regulations, import/export requirements, and customs documentation
• Managing and qualifying temperature-controlled shipments (cold chain), collaborating  with Quality Assurance to resolve any temperature excursions
• Collaborating with teams and vendors to set up, manage and lead  User Acceptance Testing (UAT) for Interactive Response Technology (IRT/IXRS) systems governing inventory, randomization, and drug assignment
• Ensuring all clinical supply activities strictly adhere to Good Manufacturing Practices (GMP), Good Clinical Practices (GCP), and global regulations
• Acting as the Clinical Supply Subject Matter Expert on clinical study teams, collaborating with CMC, Regulatory Affairs (label approvals/submission requirements), and Clinical Operations
• Overseeing drug accountability, returns, and destruction, ensuring complete documentation, and assisting in the developing and managing of the clinical supply budget for assigned studies

We'd love to hear from you if

• You have demonstrated expertise in cGMP, GCP, and global clinical trial regulations (e.g., FDA, EMA) as well as experience managing packaging, labeling, and distribution partners (CMOs and all external partner organizations)
• You have a Bachelor’s degree in a scientific discipline, Supply Chain Management, or a related field, plus 8+ years of relevant work experience in the pharmaceutical or biotechnology industry, with at least 3 years in a direct clinical supply chain role
• You have hands-on experience with Interactive Response Technology (IRT/IXRS) systems is essential
• You have proven ability to manage complex, temperature-controlled (cold chain) logistics

What we offer

AbCellera’s hiring range for this role is CAD $124,560 - $155,700 annually, commensurate with your education and job-related knowledge, skills, and experience. In addition to base salary, we offer equity, annual bonus dependent on team and company performance, and a 6% (non-match) RRSP contribution. 

You will have a CAD $1,500 annual Active Lifestyle Allowance, annual vacation, professional development opportunities, and comprehensive health benefits. Scientific and technical mentorship is a priority. And you’ll find a strong sense of community and connections across AbCellera through our work, clubs, and socials.

Our headquarters is in Vancouver and working on site is highly desirable. For this position, remote applications will be considered. 

About AbCellera

Creating medicines is the most important work we can do. 

We are a clinical-stage biotechnology company focused on discovering and developing antibody-based medicines in the areas of endocrinology, women’s health, immunology, and oncology. We have built a platform for advancing antibody drug programs from target to clinic, and we are using it to build our internal pipeline.

Today, our pipeline includes two drug candidates in clinical development, two preclinical development candidates (DCs) in Investigational New Drug (IND)-enabling activities, and more than 20 active discovery programs across multiple modalities and indications.

We believe that when tenacious people share a vision and work together, they can truly have a positive impact. That’s why we hire for character and intelligence, not just for CVs or experience. 

We look for people with drive and energy. People we trust. People who need to know their days are being well spent. That their work really matters. In the end, our success will be measured by the impact of our medicines.

To apply

Please submit your application through our website and refer to Job ID 23337 in your cover letter. We receive a large volume of applications and are only able to contact those who are selected for an interview. All communication from our Talent Discovery team will come from an @abcellera.com email address.

Associate, Research & Delivery 

Role Summary:

Associates will learn to utilize a wide range of research tools, including Exiger’s industry-leading AI-software, DDIQ, to gather risk and compliance intelligence on individual and company research subjects. Associates will then analyze the data and develop a narrative report, receiving feedback and ongoing training from colleagues with subject matter expertise.

Please submit your resume to be considered for our Associate, Research & Delivery role!

What You'll Do:

• Create and determine contents of reports using a combination of web-based compliance tools, open-source resources, client-provided information, and Exiger’s case management system.
• Write clear, concise, and thoroughly researched reports for clients using a variety of public records, databases, and other web-based sources and tools.
• Utilize judgement and best practices to complete research, writing, and editing of cases of different products, scopes, jurisdictions, and complexity.
• Determine and escalate identified risk factors to case manager.
• Successfully manage case lifecycle, personal workload, and pipeline.
• Communicate effectively with others both verbally and in writing.
• Collaborate and work within a multi-national team to achieve desired outcomes.

What You Need:

• Strong analytical and research skills. 
• Solid communication (written and verbal) and organizational skills.
• Ability to deliver high quality work in a fast-paced, high volume environment with strict deadlines.
• Team player with high level of initiative and a proactive approach to work.
• Ability to work effectively in a team as well as independently; takes ownership of tasks and follows up to ensure that they are successfully brought to completion.
• Ability to utilize technology to solve problems.

Professional Experience Required:

• 1-2 years of professional experience.
• Proficient written and verbal English/Mandarin and other Chinese language skills.
• Strong commitment to continuous improvement and learning, with an openness to receiving feedback and training.
• Keen interest in the compliance, risk management, and financial services sectors as well as regulations, supply chain, and current events. 
  
  #LI-Hybrid

This posting is for a newly created role; artificial intelligence tools may be used to support candidate screening and evaluation; the expected base salary range for this position is 45,000 – 60,000 CAD annually, depending on qualifications.