About the Team:

We’re looking for a Staff Software Engineer I/II to join our Data Ingestion Team, which builds and operates the critical infrastructure that serves as the “front door” of StackAdapt’s event flow. In this role, you’ll own technical direction for critical parts of our ingestion platform, lead large-scale initiatives, and shape how data flows across the company.

The Data Ingestion team tackles complex distributed systems challenges at massive scale, with a focus on scalability, performance, and reliability. Our systems process over 10 billion events per day, powering core functions across bidding, reporting, billing, analytics, and machine learning. You will work on challenging technical problems and partner with teams across the company to drive key initiatives.

We design + build low-latency, highly reliable distributed systems for impressions, clicks, conversions, and third-party signals, ensuring data is accurate and available to downstream teams in real time. This is a high-impact area at the core of StackAdapt’s platform, the systems you own will directly shape data quality, system reliability, and the speed at which teams across the company can build and innovate. Our work sits at the cutting edge of large-scale distributed systems, leveraging modern technologies and architectures to solve complex real-time data challenges. The core stack includes Golang, Kafka, TiDB, Aerospike, Vitess, Kubernetes, and more.

If you enjoy solving complex distributed systems problems at scale and driving technical impact across teams, this role would be a great fit for you.

StackAdapt is a Remote First company. We are open to candidates located anywhere in Canada or the United States for this position.

What You’ll Be Doing:

• Own and lead large technical initiatives end-to-end, from design through production and monitoring
• Provide technical leadership and mentorship to engineers across the team
• Design, build, and operate highly scalable, distributed ingestion services for real-time and near-real-time scenarios
• Contribute hands-on as needed while enabling the team to execute effectively
• Build and maintain event ingestion pipelines using streaming technologies like Kafka
• Work with high-volume storage systems and databases to persist and serve data efficiently
• Partner with Data, ML, Product, and Platform teams to support evolving requirements
• Improve code quality, testing practices, system reliability, and observability
• Participate in design reviews, code reviews, and architectural discussions
• Balance and prioritize projects to maximize impact and align with company objectives

What You’ll Bring to the Table:

• Extensive experience building distributed systems and high-throughput backend services
• Proven ability to lead technical direction and drive large, cross-team initiatives
• Strong problem-solving and communication skills, with comfort working in ambiguous, complex domains
• Collaborative mindset with the ability to influence across teams
• Ability to think strategically, lead technically, and drive high-impact, scalable solutions
• Hands-on experience with streaming systems (Kafka or similar)
• Strong understanding of distributed systems trade-offs (consistency, availability, partition tolerance, scalability)
• Maintains an AI-forward approach to software engineering - leveraging AI to boost productivity, collaboration, and business automation
• Bonus: Familiarity with AdTech, event-driven architectures, or analytics systems

#LI-TM8

About the Team

Our Account Development team partners with merchants across Canada to unlock their full growth potential on DoorDash. Our mission is to give every merchant the tools to grow first-party sales, deliver standout guest experiences, and operate more efficiently. Backed by a powerful suite of products — including Drive On-Demand, Online Ordering, and more — we equip merchants to scale their business on their terms.

About the Role

We’re looking for driven sales professionals to join us as Associate Strategic Account Development Executives. This is a virtual-first, high-velocity sales role where you will introduce merchants to the DoorDash Commerce Platform, run product demos, and guide them through the full sales cycle—from initial outreach to signed agreement.

As part of this team, you’ll build deep product expertise, guide merchants through implementation requirements, and help them modernize their digital ordering experience. This team plays a critical role in scaling DoorDash’s next major product line.

You’ll report to a Strategic Account Development Manager and work primarily with the outbound Commerce Platform team.

This position is fully remote with minimal travel, and the majority of selling is done via cold outreach, outbound prospecting, and Zoom-based discovery and demos.

You’re excited about this opportunity because you will…

• Run a complete, fast-paced sales cycle, from cold outreach through signed contract and handoff to Implementation.
• Drive high-volume pipeline management across a large book of SMB accounts.
• Conduct virtual discovery, demos, and product recommendations tailored to merchant needs.
• Educate merchants on key components of the DoorDash Commerce Platform, including POS integrations, ordering channels, loyalty features, and data insights.
• Address technical and operational objections (e.g., integration capabilities, resource constraints, competing priorities).
• Act as a trusted advisor, helping merchants understand how Commerce Platform can grow revenue and improve operations.
• Partner with cross-functional teams—including Account Managers, Marketing, and Implementation—to ensure a smooth onboarding experience.
• Influence product adoption and play a key role in scaling DoorDash’s next major platform offering.

We’re excited about you because…

• You have 3+ years of closing experience in a high-velocity environment (less may qualify for President’s Club-level performers).
• You are a true hunter, with strong discovery skills and experience conducting outbound prospecting.
• You excel at explaining value propositions, handling objections, and guiding merchants through technical decision-making.
• You can manage a fast-paced pipeline and maintain exceptional organization across a high volume of active prospects.
• You’re comfortable selling SaaS solutions; restaurant tech experience is highly preferred.
• You demonstrate strong cross-functional communication and can collaborate with Account Managers and other stakeholders.
• You are proficient in: Salesforce, Zoom, Chorus, Outreach, Excel and data-driven storytelling
• You confidently lead client-facing conversations and navigate complex or multi-step negotiations.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

We are looking for a highly customer-obsessed, strategic, and execution-driven Product Manager to own key product areas across Workstream’s platform.

In this role, you will define your product area’s strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes. You will be responsible for shaping the product story, setting north star metrics, and driving investments that improve how hourly businesses hire, manage, and retain their workforce.

This role is ideal for someone who thrives in fast-paced startup environments, loves spending time with customers, and combines strategic thinking with relentless execution. You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market.

What You’ll Do

• Own product strategy, roadmap, and execution for a core Workstream product area
• Define product vision, north star metrics, and success criteria aligned with company priorities
• Spend significant time with customers, users, and customer-facing teams to identify patterns, pain points, and emerging market opportunities
• Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions
• Build and manage relationships with strategic external partners (e.g. job boards, integrations, ecosystem partners) and continuously improve product capabilities through these partnerships
• Conduct market, competitive, and customer research to develop and validate product hypotheses
• Take a hypothesis-driven, experimentation-first approach to product discovery and iteration
• Write detailed product specifications, user stories, and UX requirements that enable high-quality execution
• Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability
• Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions
• Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders
• Present product strategy, roadmap progress, and business impact across all levels of the organization

What We’re Looking For

• 5-7+ years of Product Management experience, ideally in SaaS, growth, marketplace, or startup environments
• Experience utilizing AI to make you and your team more effective
• Understanding of AI landscape and tools
• Experience working in a fast-paced, scaling startup (typically <500 employees) or demonstrated ability to thrive in high-growth environments
• Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go To Market and PLG motions
• Strong customer empathy and genuine enthusiasm for talking directly with users
• Excellent analytical, strategic, and hypothesis-driven problem-solving skills
• Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders
• Strong partnership skills across Engineering, Sales, Customer Success, Marketing, and Operations
• Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments
• Experience writing product specs, user stories, and translating business needs into product execution

Bonus Points

• Experience in growth product management or marketplace products
• Experience with HR tech, hiring, payroll, scheduling, workforce management, or local business software
• Familiarity with job board ecosystems, integrations, or external platform partnerships
• Experience working with offshore or distributed engineering teams
• Background in hourly work industries such as restaurants, retail, hospitality, or frontline operations
• Experience with one or more of the following product categories: HRIS, Payroll, Scheduling, Time & Attendance, or Hiring

What We Offer

• A mission-driven and value-based company dedicated to empower deskless workers and local businesses
• An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
• Competitive salary and equity
• Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
• 401K Plan
• Pre-tax commuter benefits
• Flexible PTO

Location Requirements

While we are looking for the best talent globally, the ideal candidate will be based in the San Francisco Bay Area to collaborate closely with our HQ. We are also open to candidates in Vancouver and Utah who can effectively manage the travel requirements between our primary hubs.

Salary Range

In compliance with the California Pay Transparency Law, the base salary range for this role is between $150k to $170k base in San Francisco. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

Job Description

We are looking for a thoughtful, hands-on Manager to lead our Sales Development team. In this role, you will coach and develop a group of curious, motivated SDRs who are responsible for building qualified pipeline for the sales organization. You’ll guide their day-to-day execution, help refine our prospecting motions, and partner closely with Sales, Marketing, and Operations to align on strategy, messaging, and highest-value opportunities.

If you are passionate about coaching early-career sellers, optimizing prospecting strategies, and helping teams grow in a fast-paced startup environment, we’d love to talk to you.

Key Responsibilities

• Lead, coach, and mentor a team of Sales Development Representatives with clear goals, actionable feedback, and ongoing skill development.
• Become an expert in how Tailscale solves real customer problems, and train your team to articulate that value with clarity and confidence.
• Build, refine, and operationalize our prospecting playbook across inbound and outbound channels.
• Drive team performance through regular coaching sessions, call reviews, pipeline reviews, and weekly/monthly operational cadences.
• Partner closely with Sales, Marketing, RevOps, and Enablement to align ICP, improve lead quality, run campaigns, and accelerate pipeline creation.
• Own SDR KPIs: track performance, forecast pipeline creation, and use data to identify opportunities for conversion improvements.
• Recruit, onboard, and ramp exceptional SDR talent, helping them grow into future Account Executives or leaders at Tailscale.
• Foster an inclusive, collaborative, high-energy culture rooted in curiosity, accountability, and customer empathy.
• Represent the SDR team in cross-functional planning and help shape our go-to-market strategy as we scale.

What We Are Looking For

• 2+ years experience leading SDR or BDR teams in a B2B SaaS environment
• A track record of coaching SDRs, improving prospecting performance, and consistently meeting pipeline targets
• Experience in outbound and inbound prospecting motions across multiple segments and personas
• Strong written and verbal communication skills with the ability to break down complex ideas simply
• A data-driven mindset - comfortable using metrics, reporting, and tooling (Salesforce, Outreach, Gong, Sales Navigator, etc.) to guide decisions
• Ability to manage many activities and priorities simultaneously while keeping the team focused on what matters most
• A passion for coaching, developing future sales talent, and helping others succeed
• Willingness to travel 25% for industry events and team gatherings, with week-long quarterly stays in Vancouver during the first 2–3 quarters
• This role is based in Toronto (this role will be building out a new sales hub location of Tailscale) and is hybrid preferred (3 days/week in-office). #LI-Hybrid

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

Job Description

We are looking for a thoughtful, hands-on Manager to lead our Sales Development team. In this role, you will coach and develop a group of curious, motivated SDRs who are responsible for building qualified pipeline for the sales organization. You’ll guide their day-to-day execution, help refine our prospecting motions, and partner closely with Sales, Marketing, and Operations to align on strategy, messaging, and highest-value opportunities.

If you are passionate about coaching early-career sellers, optimizing prospecting strategies, and helping teams grow in a fast-paced startup environment, we’d love to talk to you.

Key Responsibilities

• Lead, coach, and mentor a team of Sales Development Representatives with clear goals, actionable feedback, and ongoing skill development.
• Become an expert in how Tailscale solves real customer problems, and train your team to articulate that value with clarity and confidence.
• Build, refine, and operationalize our prospecting playbook across inbound and outbound channels.
• Drive team performance through regular coaching sessions, call reviews, pipeline reviews, and weekly/monthly operational cadences.
• Partner closely with Sales, Marketing, RevOps, and Enablement to align ICP, improve lead quality, run campaigns, and accelerate pipeline creation.
• Own SDR KPIs: track performance, forecast pipeline creation, and use data to identify opportunities for conversion improvements.
• Recruit, onboard, and ramp exceptional SDR talent, helping them grow into future Account Executives or leaders at Tailscale.
• Foster an inclusive, collaborative, high-energy culture rooted in curiosity, accountability, and customer empathy.
• Represent the SDR team in cross-functional planning and help shape our go-to-market strategy as we scale.

What We Are Looking For

• 2+ years experience leading SDR or BDR teams in a B2B SaaS environment
• A track record of coaching SDRs, improving prospecting performance, and consistently meeting pipeline targets
• Experience in outbound and inbound prospecting motions across multiple segments and personas
• Strong written and verbal communication skills with the ability to break down complex ideas simply
• A data-driven mindset - comfortable using metrics, reporting, and tooling (Salesforce, Outreach, Gong, Sales Navigator, etc.) to guide decisions
• Ability to manage many activities and priorities simultaneously while keeping the team focused on what matters most
• A passion for coaching, developing future sales talent, and helping others succeed
• Willingness to travel 25% of the time for industry events or team gatherings
• This role is based in Vancouver and is hybrid preferred (3 days/week in-office). #LI-Hybrid

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. We continue to grow, with a global team focused on revenue and field marketing, product marketing, brand and content creation, advertising, and lifecycle marketing.

As our SEO Content Manager for NAMER, you will own the strategy and execution for keyword targeting, content library development, and organic visibility initiatives. You’ll work at the intersection of search strategy and content production, partnering closely with PMM, marketing, and web teams to ensure every piece of content earns its place in search. We are looking for a data-driven strategist to help us navigate the evolving landscape of AI-driven search and drive meaningful pipeline growth. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday.

What you’ll achieve

• Manage keyword targeting and opportunity analysis across NAMER markets, translating insights into clear content priorities.

• Optimize content for LLM retrieval and citation across AI search surfaces.

• Maintain and optimize the content library, including refresh cycles, consolidation, and performance improvements.

• Execute content-driven SEO initiatives, including brief creation, production, and AI-enhanced workflows for optimization.

• Drive off-site SEO strategy across reviews, forums, and community platforms in partnership with Customer Success.

• Track and report on content performance across organic and AI-driven search surfaces, tying efforts to traffic, conversions, and pipeline.

• Partner cross-functionally with PMM and Web teams to align content SEO strategy with broader business objectives.

About you

• 4+ years of SEO content strategy experience, specifically within the B2B SaaS industry.

• Deep understanding of keyword research, search intent, and how AI/LLMs are changing modern search dynamics.

• Proven experience managing large-scale content libraries and editorial calendars for SEO.

• Proficiency with SEO and AI tools to scale workflows and analysis.

• A data-driven mindset with the ability to tie SEO efforts to measurable business outcomes.

• Strong cross-functional communication skills and the ability to influence partners in marketing and product.

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role.

For this role, the estimated base salary range is between 94,000 - 104,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits.

• Career coaching & support.

• Inclusive family building benefits.

• Long-term savings or retirement plans.

• In-office culinary options to cater to your dietary preferences.

#LI-Hybrid

As a member of the Design team, you'll play a critical role in shaping the experience business owners and aspiring entrepreneurs will have when using Durable. You'll craft beautiful experiences that intelligently and intuitively blend agentic workflows and "traditional" ui.

We're looking for designers who want to push technology while deeply empathizing with real customer problems. You'll work across all teams at Durable to define and deliver what the future of AI UX looks like. You'll be responsible for execution, holding everyone to a high standard of quality.

This is not a role where you'll spend your day in Figma. You'll be prototyping directly with the latest models, experimenting, learning their capabilities, and uncovering powerful opportunities to push innovative UX to our customers.

What we're looking for:

• 3+ years of product design experience on shipped B2C products, with a portfolio you can speak to in depth
• Comfortable producing in code or with AI-assisted coding tools (Cursor, Claude Code, or equivalent)
• Fluent with the current generation of AI creative tooling (image gen, video gen, voice) and opinionated about where they're useful
• Experience designing AI or generative experiences: prompt interfaces, automated output, multi-modal interactions
• Systems thinking: design patterns and component libraries that scaled beyond the features you built them for
• Bonus: you have an eye for exceptional brand design and motion and want to help us push the Durable brand further (in product and across marketing)
• Bonus: startup experience or having launched something of your own

Fine print

This role is based in Vancouver. We currently work in-office two days per week on Mondays & Thursdays. 

Compensation is $130,000–$180,000 CAD base plus equity, for Vancouver-based candidates, depending on seniority. Actual salary takes experience, location, and other factors into account.

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our Toronto office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263343037

About the Cloud Payments team

Cloud Payments is part of the Cloud Billing organization. As MongoDB’s Cloud business grows, the billing and payments stack becomes increasingly mission‑critical. Our team:

• Ingests and aggregates detailed metering and usage data from internal services and major cloud providers (AWS, Azure, GCP)
• Calculates and generates daily customer bills for millions of customers worldwide
• Integrates with payment processors and internal financial systems to support Finance, Sales, Marketing, and Accounting
• Continuously improves customer-facing billing and payments experiences and the reliability and scalability of our backend systems

We’re a group of engineers who care deeply about code quality, correctness, and observability, and who are comfortable collaborating with both highly technical partners and non-technical stakeholders across the business.

The role

We’re looking for a Software Engineer 3 to help design, build, and operate the services that power Cloud Payments. You’ll work primarily in the JVM ecosystem (Java and related tooling), with a focus on large-scale, distributed systems that have to be correct, resilient, and auditable.

This is a Canada-based, fully remote role. You’ll collaborate closely with teammates and stakeholders across North America time zones, including engineers in the broader Cloud Billing organization.

What you’ll do

In this role, you will:

• Design, implement, and operate backend services that ingest, process, and reconcile large volumes of usage and billing data from internal and external systems
• Collaborate with product, Finance, Revenue, and other engineering teams to evolve our billing and payments capabilities and improve customer experience
• Own features end‑to‑end: requirements, design, implementation, testing, rollout, monitoring, and iterative improvement
• Help scale and harden our systems as Atlas and our broader Cloud business continue to grow rapidly
• Participate in architecture discussions, technical design reviews, and code reviews to keep our systems robust and maintainable
• Contribute to improving our tooling, observability, and development workflows so the whole team can move faster and safer
• Take part in an on‑call rotation that treats reliability as a team sport, not an individual burden

What we’re looking for

You may be a great fit if you:

• Have 3+ years of experience building and maintaining backend systems in a compiled language, ideally Java
• Understand core object‑oriented design principles and how to apply them to complex, evolving systems
• Have experience with distributed systems and services that need to be highly available, observable, and correct at scale
• Are comfortable working with databases (relational and/or non‑relational such as MongoDB) in production environments
• Communicate clearly and enjoy working with both technical and non‑technical stakeholders across multiple teams
• Are curious, collaborative, and motivated by solving real customer and business problems rather than just closing tickets

Nice to have (but not required):

• Experience with billing, payments, or other financial systems where correctness, auditability, and compliance really matter
• Experience with cloud platforms (AWS, GCP, Azure) and modern communication protocols like gRPC
• Familiarity with data-intensive applications, data pipelines, or data lakes
• Exposure to working with I/O frameworks like Reactor
• Experience with containerization and orchestration (e.g., Docker, Kubernetes)
• Prior exposure to MongoDB as a developer or operator

We don’t expect you to check every box. If you’re excited about the space and think you could do great work here, we’d love to hear from you.

Working model & location

• Location: Canada
• Working model: Fully remote, with colleagues primarily across North American time zones

How we’ll support you

MongoDB is committed to building a supportive, inclusive, and growth‑oriented environment for everyone on the team. Our approach to benefits and working models is designed to support your physical, emotional, financial, and family well‑being, and to give you flexibility in how you do your best work.

You’ll have opportunities to:

• Work on complex, meaningful projects that directly impact MongoDB’s Cloud business
• Learn from and collaborate with experienced engineers across Cloud Billing and other parts of MongoDB
• Grow your career through mentorship, feedback, and stretch projects aligned with your interests

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273389937

Recruiting at Brex

Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders.

What you’ll do

This role is responsible for partnering with hiring managers and technical leaders to define team needs and role requirements, ensuring alignment on hiring goals. It involves sourcing, engaging, and assessing candidates through diverse channels, while managing the full recruitment cycle from outreach to onboarding. The position also focuses on creating strategies to attract and retain diverse technical talent, proactively building pipelines for present and future needs. Additionally, the recruiter will track and analyze key hiring metrics to improve processes, collaborate with cross-functional teams to maintain fairness and efficiency, and champion Brex’s employer brand by representing the company at events and on social platforms.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• ​​Lead sourcing and outreach efforts for technical roles, leveraging various tools and social platforms.
• Screen and evaluate candidate qualifications, technical skills, and cultural alignment.
• Coordinate and facilitate interview processes, ensuring a positive and efficient experience for both candidates and interviewers.
• Provide regular updates and insights to hiring managers and stakeholders on pipeline health and recruiting progress.
• Maintain accurate and up-to-date candidate data in recruiting systems and dashboards.
• Contribute to continuous improvement of recruiting processes, tools, and candidate experience.
• Partner directly with Hiring Managers to drive hiring initiatives critical to building Brex's Engineering team.
• Focus on attracting and evaluating top engineering talent with meaningful AI experience with strong core technical skills.

Requirements

• Proven experience recruiting for technical roles (e.g., software engineering, data, product) in a fast-paced, high-growth environment.
• Strong sourcing skills and familiarity with modern recruiting tools and platforms.
• Excellent communication, relationship-building, and stakeholder management abilities.
• Data-driven mindset with the ability to interpret recruiting metrics and make process improvements.
• Commitment to diversity, equity, and inclusion in all aspects of recruiting.
• Ability to manage multiple searches and priorities simultaneously.

Bonus points

• Experience recruiting across multiple geographies (e.g., US, Canada, LATAM).
• Familiarity with compensation strategy and market analysis for technical roles.
• Prior experience in employer branding or talent marketing initiatives

Compensation

The expected salary range for this role is CA$126,000–$173,000.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Recruiting at Brex

Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders.

What you’ll do

This role is responsible for partnering with hiring managers and technical leaders to define team needs and role requirements, ensuring alignment on hiring goals. It involves sourcing, engaging, and assessing candidates through diverse channels, while managing the full recruitment cycle from outreach to onboarding. The position also focuses on creating strategies to attract and retain diverse technical talent, proactively building pipelines for present and future needs. Additionally, the recruiter will track and analyze key hiring metrics to improve processes, collaborate with cross-functional teams to maintain fairness and efficiency, and champion Brex’s employer brand by representing the company at events and on social platforms.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• ​​Lead sourcing and outreach efforts for technical roles, leveraging various tools and social platforms.
• Screen and evaluate candidate qualifications, technical skills, and cultural alignment.
• Coordinate and facilitate interview processes, ensuring a positive and efficient experience for both candidates and interviewers.
• Provide regular updates and insights to hiring managers and stakeholders on pipeline health and recruiting progress.
• Maintain accurate and up-to-date candidate data in recruiting systems and dashboards.
• Contribute to continuous improvement of recruiting processes, tools, and candidate experience.
• Partner directly with Hiring Managers to drive hiring initiatives critical to building Brex's Engineering team.
• Focus on attracting and evaluating top engineering talent with meaningful AI experience with strong core technical skills.

Requirements

• Proven experience recruiting for technical roles (e.g., software engineering, data, product) in a fast-paced, high-growth environment.
• Strong sourcing skills and familiarity with modern recruiting tools and platforms.
• Excellent communication, relationship-building, and stakeholder management abilities.
• Data-driven mindset with the ability to interpret recruiting metrics and make process improvements.
• Commitment to diversity, equity, and inclusion in all aspects of recruiting.
• Ability to manage multiple searches and priorities simultaneously.

Bonus points

• Experience recruiting across multiple geographies (e.g., US, Canada, LATAM).
• Familiarity with compensation strategy and market analysis for technical roles.
• Prior experience in employer branding or talent marketing initiatives

Compensation

The expected salary range for this role is $142,380-$195,490.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Recruiting at Brex

Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders.

What you’ll do

This role is responsible for partnering with hiring managers and technical leaders to define team needs and role requirements, ensuring alignment on hiring goals. It involves sourcing, engaging, and assessing candidates through diverse channels, while managing the full recruitment cycle from outreach to onboarding. The position also focuses on creating strategies to attract and retain diverse technical talent, proactively building pipelines for present and future needs. Additionally, the recruiter will track and analyze key hiring metrics to improve processes, collaborate with cross-functional teams to maintain fairness and efficiency, and champion Brex’s employer brand by representing the company at events and on social platforms.

Where you’ll work

This role will be based in our NY office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• ​​Lead sourcing and outreach efforts for technical roles, leveraging various tools and social platforms.
• Screen and evaluate candidate qualifications, technical skills, and cultural alignment.
• Coordinate and facilitate interview processes, ensuring a positive and efficient experience for both candidates and interviewers.
• Provide regular updates and insights to hiring managers and stakeholders on pipeline health and recruiting progress.
• Maintain accurate and up-to-date candidate data in recruiting systems and dashboards.
• Contribute to continuous improvement of recruiting processes, tools, and candidate experience.
• Partner directly with Hiring Managers to drive hiring initiatives critical to building Brex's Engineering team.
• Focus on attracting and evaluating top engineering talent with meaningful AI experience with strong core technical skills.

Requirements

• Proven experience recruiting for technical roles (e.g., software engineering, data, product) in a fast-paced, high-growth environment.
• Strong sourcing skills and familiarity with modern recruiting tools and platforms.
• Excellent communication, relationship-building, and stakeholder management abilities.
• Data-driven mindset with the ability to interpret recruiting metrics and make process improvements.
• Commitment to diversity, equity, and inclusion in all aspects of recruiting.
• Ability to manage multiple searches and priorities simultaneously.

Bonus points

• Experience recruiting across multiple geographies (e.g., US, Canada, LATAM).
• Familiarity with compensation strategy and market analysis for technical roles.
• Prior experience in employer branding or talent marketing initiatives

Compensation

The expected salary range for this role is $142,380-$195,490.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Recruiting at Brex

Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders.

What you’ll do

This role is responsible for partnering with hiring managers and technical leaders to define team needs and role requirements, ensuring alignment on hiring goals. It involves sourcing, engaging, and assessing candidates through diverse channels, while managing the full recruitment cycle from outreach to onboarding. The position also focuses on creating strategies to attract and retain diverse technical talent, proactively building pipelines for present and future needs. Additionally, the recruiter will track and analyze key hiring metrics to improve processes, collaborate with cross-functional teams to maintain fairness and efficiency, and champion Brex’s employer brand by representing the company at events and on social platforms.

Where you’ll work

This role will be based in our SF office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• ​​Lead sourcing and outreach efforts for technical roles, leveraging various tools and social platforms.
• Screen and evaluate candidate qualifications, technical skills, and cultural alignment.
• Coordinate and facilitate interview processes, ensuring a positive and efficient experience for both candidates and interviewers.
• Provide regular updates and insights to hiring managers and stakeholders on pipeline health and recruiting progress.
• Maintain accurate and up-to-date candidate data in recruiting systems and dashboards.
• Contribute to continuous improvement of recruiting processes, tools, and candidate experience.
• Partner directly with Hiring Managers to drive hiring initiatives critical to building Brex's Engineering team.
• Focus on attracting and evaluating top engineering talent with meaningful AI experience with strong core technical skills.

Requirements

• Proven experience recruiting for technical roles (e.g., software engineering, data, product) in a fast-paced, high-growth environment.
• Strong sourcing skills and familiarity with modern recruiting tools and platforms.
• Excellent communication, relationship-building, and stakeholder management abilities.
• Data-driven mindset with the ability to interpret recruiting metrics and make process improvements.
• Commitment to diversity, equity, and inclusion in all aspects of recruiting.
• Ability to manage multiple searches and priorities simultaneously.

Bonus points

• Experience recruiting across multiple geographies (e.g., US, Canada, LATAM).
• Familiarity with compensation strategy and market analysis for technical roles.
• Prior experience in employer branding or talent marketing initiatives

Compensation

The expected salary range for this role is $142,380-$195,490.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

 #LI-Hybrid

About the Role

The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.

Responsibilities:

• Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical  gates to ensure all cross-functional deadlines are met.
• Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
• Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations:

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.

About You

The essentials:

• Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

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#LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

About the Role

We are seeking a highly motivated and strategic Senior Manager I, Strategy and Operations to drive the planning, execution, and optimization of our marketing campaigns. In this role, you will collaborate closely with Product Marketing Managers, agencies, and cross-functional teams to develop clear campaign briefs, manage media initiatives end-to-end, and ensure alignment with business goals. You’ll be a key partner in interpreting campaign data, communicating insights, and guiding future strategies. The ideal candidate combines strong project management skills with a data-driven mindset and excels at improving processes to boost efficiency and impact.

Responsibilities:

• Partner closely with Product Marketing Managers (PMMs) to develop strategic campaign briefs, provide best practice guidance on paid media, social, creative strategies, platform capabilities, and audience-first approaches.
• Lead end-to-end project management for media-related initiatives, ensuring timely execution and alignment with objectives.
• Manage cross-functional collaboration to translate briefs into clear, actionable media recommendations.
• Proactively participate in agency status calls, offering strategic insights and performance updates.
• Analyze campaign data and communicate results clearly to clients and internal teams, driving informed strategy and optimizations.
• Maintain accuracy and completeness of data within asset trackers to support seamless campaign execution.
• Identify and implement opportunities for process improvement, standardization, automation, and documentation to enhance operational efficiency.

About You

The essentials:

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in media planning and strategy within a paid media agency or similar environment.
• Strong understanding of digital marketing channels, audience targeting, and data-driven decision-making.
• Excellent organizational skills and keen attention to detail, with the ability to manage multiple projects simultaneously.
• Proficiency in project management tools and advanced skills in Google Sheets and Excel.
• Exceptional written and verbal communication skills.
• Proven ability to collaborate effectively across cross-functional teams and external partners.
• Analytical mindset with a demonstrated ability to translate data into actionable insights.

Not a must, but a plus:

• Hands on keys experience

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-KW1
#LI-Hybrid

About the Role

As a Senior Art Director, you'll be a hands-on creative force within a multidisciplinary team led by the Group Creative Director. You’ll help bring big ideas to life, executing standout work across digital, social, and video with a sharp eye for craft, storytelling, and design excellence.

This role sits in the details — designing, building, and refining creative assets — while contributing to broader campaign narratives and visual systems. You’ll collaborate closely with Creative Directors, Designers, Copywriters, Producers, and Strategists to deliver work that feels native to the platform, on-brand for a major client (one of the world’s leading e-commerce and technology platforms), and scalable across markets.

We’re looking for a Senior Art Director who is fluent in digital design, strong in visual storytelling, and comfortable creating high-quality work at speed. You’ll bring both conceptual thinking and pixel-perfect execution, along with AI fluency to help evolve and activate an established brand system across multiple sub-brands and channels.

This is not a role focused on building new brands from scratch. It’s about taking an existing brand system and bringing it to life — pushing it forward thoughtfully, expressing it with clarity and consistency, and elevating the work at scale. You’ll operate within a complex, multi-brand ecosystem, creating concepts, visual systems, and executions that feel fresh while remaining unmistakably on-brand.

Working Hours
This role is remote, but the team operates on Pacific Time (PST/PDT). Candidates must be able to work primarily within these hours.

** This is a 3–6 month temporary role with the potential to be extended or converted to a full-time position.

Responsibilities:

• Create and execute visual concepts across digital, social, and video formats.
• Develop layouts, mockups, prototypes, and production-ready assets with a high level of polish.
• Safeguard visual quality across all deliverables, maintaining consistency with Amazon’s design system and narrative tone of voice (“Charm and Disarm”).
• Contribute to style frames and visual systems that scale across formats, regions, and channels.
  
• Support campaign storytelling through visual development and storyboarding.
• Help translate creative briefs into compelling visual narratives, particularly for motion, film, and animation-based work.
• Partner with Copywriters and Creative Directors to ensure ideas land clearly and emotionally.
  
• Use AI tools daily to support concepting, exploration, and iteration
• Generate AI visual options efficiently without compromising brand accuracy
• Apply strong judgment to when AI is helpful and when traditional craft is better
  
• Work closely with the Group Creative Director and broader creative team to execute campaigns from concept through delivery.
• Collaborate with Strategists, Account Leads, and Producers to ensure creative aligns with project goals and timelines.
• Participate in daily stand-ups and creative reviews to maintain alignment and momentum.
• Use Figma confidently for collaborative design, layout development, and feedback cycles.
  
• Help produce assets at scale using tools and workflows, including AI-assisted production.
• Contribute ideas to improve creative processes, templates, and efficiencies.
• Stay current on design trends, platform best practices, and emerging creative formats.
  
• Maintain high standards across all outputs, ensuring thoughtful design, strong storytelling, and attention to detail.
• Take ownership of assigned deliverables from start to finish.
  

About You

The essentials:

• 5+ years of experience as a Senior Designer, Lead Designer, or Art Director within agency, advertising, or production environments
• Strong portfolio demonstrating both conceptual thinking and hands-on execution across digital, social, and video
• Advanced proficiency in Photoshop and Figma, with experience creating high-volume digital assets at speed
• Proven experience working within and evolving established brand systems across multiple formats and channels
• Strong foundation in typography, layout, composition, visual hierarchy, and storytelling
• Fluency in AI tools within a design workflow (e.g., Midjourney, Runway, etc.) — using AI as an amplifier for craft and iteration, not a shortcut
• A strong visual and photographic eye, with attention to realism, detail, and brand consistency
• Ability to balance speed and quality in a fast-paced, high-output environment
• Comfortable working in collaborative, cross-functional teams and presenting ideas internally and to clients
• Strong English communication skills and experience working with global teams

What sets you apart:

• A systems thinker who can translate brand guidelines into scalable, high-quality creative across channels
• Comfortable iterating quickly and adapting work based on feedback without being overly attached to a single direction
• Curious and up to date with visual culture, trends, and emerging tools
• Hands-on across the full design process — not limited to retouching or a single discipline
• Positive, collaborative, and proactive in contributing ideas

Nice to have:

• Film or animation production experience, including storyboarding and narrative development

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-HYBRID

#LI-ZZ1

About the Role

Monks is on a mission to create a new future for the world’s largest tech brand. We’ve got quite a team. One global, cross-cultural collective with a passion for AI, new technology and great ideas. Joining the team means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world.

About the role:

Monks is on the lookout for a high-energy, AI-forward Senior Copywriter to join our Los Angeles team. You’ll be dedicated to one of the world’s most influential technology brands—a pioneer in search, hardware, and the future of the internet. We need a creative who doesn't just "write" but builds narratives that simplify the complex and turn technical innovation into human-centric stories.

In this role, you’ll be a hybrid powerhouse: combining the depth of a conceptual thinker with the speed and curiosity of an AI-native creator. You’ll partner with designers, strategists, and creative technologists to deliver concepts, campaigns, and experiences. If you are eager to redefine the boundaries of what a copywriter can do when fueled by the latest creative tech, we want to meet you.

Responsibilities:

• Craft: You’ll get a chance to work on everything from insight-driven concepts to grammatically excellent hardworking copy for campaigns across digital touchpoints. You’ll strive to go above and beyond the original brief to push what’s possible.
• AI Integration: Actively use and experiment with AI tools to accelerate ideation, iterate on copy, and explore new creative territories. You see AI as a partner that scales your imagination, not just a shortcut.
• Resonant: Translate complex products, features and benefits into clear, attractive, and emotionally resonant messaging.
• Storytelling: Help create stunning creative proposals and decks that sell the "big idea" to our client. You can articulate the why behind the what with passion and clarity.
• Collaboration: Partner with Art Directors and Designers to ensure copy and visual narratives are perfectly synced, from long-form scripts to punchy headlines.
• Optimization: Use data and A/B testing insights to iterate on copy, ensuring our work doesn't just look good, but performs brilliantly.

About You

The essentials:

• Experience: 3+ years of experience in a copywriting role within an agency or fast-paced creative environment.
• Portfolio: A book filled with "praise-worthy" projects that showcase AI and high level digitally-native concepts.
• AI Fluency: You are already using LLMs and image gen tools in your workflow. You are eager to stay at the bleeding edge of how AI is transforming the creative industry.
• Growth Mindset: You are humble to adapt, yet bold enough to get your ideas heard. You handle constructive feedback with a solutions-oriented mindset and a "make it great" attitude.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-KW1

#LI-Remote

About the Role

At Monks, Senior Designers are the backbone of creative execution at scale. You bring equal parts craft, systems thinking, and creative ambition — translating brand vision into high-quality assets that perform across global campaigns, platforms, and moments. This is not just a production role. You'll operate confidently in the space between established brand guidelines and new creative territory, pushing boundaries while ensuring every deliverable meets the highest standard of quality.

You'll work at speed and at scale — owning asset delivery for high-velocity programs and setting the craft bar for the work that goes out the door.

Responsibilities

• Lead the design and delivery of high-volume, high-quality creative assets across global campaigns, maintaining brand consistency at every touchpoint
• Champion brand integrity across regions — ensuring visual systems, style guides, and design standards are applied with precision and intent
• Operate confidently in the "gray space" — blending established brand guidelines with fresh creative thinking to find new ways of expressing the brand
• Develop, maintain, and evolve style guides and design systems built for scale, ensuring assets are consistent, adaptable, and platform-ready
• Own quality assurance across deliverables — serving as the final reviewer before work reaches senior stakeholder or client review
• Guide and supervise a team of production designers, providing clear creative direction, feedback, and support to ensure efficient, on-brand output
• Push the boundaries of what's possible within Figma — leveraging its full capabilities to create outstanding designs and invent smarter ways of working
• Collaborate with creative directors, strategists, producers, and technologists to deliver solutions that are both creatively strong and commercially effective
• Present and articulate design decisions clearly and confidently to internal teams and stakeholders
• Stay ahead of design trends, cultural moments, and emerging tools — bringing fresh references and creative energy to every project

About You

The essentials:

• 5+ years of experience as a Designer or Art Director in an agency or fast-paced creative environment
• A strong portfolio demonstrating exceptional craft, range, and the ability to work across brand, campaign, and digital experiences at scale
• Proven experience working on global campaigns with a deep understanding of design consistency, brand systems, and regional adaptation
• Expert-level proficiency in Figma — including design systems, component libraries, and collaborative workflows
• Strong command of Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Demonstrated experience in style guide development, asset production, and quality assurance across high-volume deliverables
• Experience leading or supervising production designers, with the ability to give clear, constructive creative direction
• A systems thinker who can design for scale without sacrificing craft or creative intent
• Comfortable with AI-powered design tools and emerging workflows that accelerate creative production
• Excellent written and verbal communication in English

Nice to Have

• Experience working on large-scale retail, tech, or e-commerce enterprise accounts
• Motion design skills and experience with animation or video asset production
• Familiarity with design for performance — understanding how creative decisions impact campaign effectiveness

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-Hybrid

#LI-SDL1

The OTE range for this role is CAD $80,000 - $120,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

ZoomInfo is seeking a Principal Product Manager, Company Data to lead our company data strategy and execution, focusing on delivering our next generation company/account data creation pipeline. In this role, you'll own end-to-end product strategy for company data that serves millions of users and drives billions in revenue, working at the intersection of data science, large-scale data processing, and customer-facing experiences.

The Principal PM, Company Data will define multi-year vision while delivering measurable improvements month-over-month. This role is critical to maintaining ZoomInfo's competitive advantage in company intelligence by continuously raising the bar on data quality, coverage, and customer value.

What You'll Do (Essential Functions)

• Own end-to-end product strategy for company data, defining vision, roadmap, and success metrics aligned with company objectives
• Identify and prioritize high-impact opportunities that improve company data quality, expand coverage, or unlock new customer use cases
• Drive new data source integration for company attributes, including evaluation, negotiation, and productization of 3rd party partnerships
• Build scalable frameworks for company data enhancement, quality monitoring, and continuous improvement including resolution of critical data quality issues
• Define and track metrics that measure company data coverage, accuracy, freshness, and customer adoption
• Partner with engineering and data science to solve complex technical problems in company matching, hierarchies, entity resolution, and data pipelines
• Lead product discovery initiatives using customer interviews and data analysis to uncover true customer pain points beyond surface-level feedback
• Create comprehensive documentation, enablement materials, and objection handling frameworks that enable internal and customer-facing teams to understand and communicate company data value
• Lead go-to-market initiatives, partnering with product marketing and sales to position, message, and monetize company data improvements

What You Bring

Required Qualifications

• 8+ years of product management experience with at least 4+ years focused on data products, data platforms, or data-intensive B2B SaaS
• Proven track record of shipping impactful data products that improve quality, expand coverage, or unlock new use cases
• Deep technical understanding of data pipelines, data quality frameworks, entity resolution, data modeling, and/or machine learning applications
• Strong understanding of company data, firmographics, hierarchies, and business intelligence domains
• Cross-functional leadership with proven ability to influence engineering, data science, operations, and GTM teams without formal authority
• Strong analytical skills with ability to independently define metrics, analyze data, and make data-driven decisions
• Excellent communication skills with ability to explain complex technical concepts to diverse audiences and develop comprehensive documentation
• B2B SaaS experience, preferably in enterprise data products, APIs, or data-as-a-service offerings

Preferred Qualifications

• Background in data science, engineering, or analytics prior to product management
• Experience in high-scale data processing environments (billions of records, complex entity resolution)
• Familiarity with DaaS platforms, data marketplaces, customer enablement, or technical documentation
• Knowledge of data privacy regulations (GDPR, CCPA) and their product implications
  
  

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#LI-Hybrid

We’re looking for a Customer Success Manager to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. In this role, you will report to the Senior Manager, Customer Success.

WHAT YOU’LL DO:

• Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products.
• Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics
• Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics
• Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices.
• Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value.
• Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion.
• Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks, as required
• Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• Intermediate customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with record of successful adoption
• Demonstrated knowledge of social media and/or social marketing and business use of social
• Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding, support new owls with internal training & collaboration sessions
• Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess importance of tasks and decisions
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Negotiation: successfully obtain commitment to a solution or idea, while maintaining integrity and relationships

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-AA1

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.

This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts. 

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
• Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
• Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
• Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
• Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
• Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
• Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
• Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.

WHAT YOU’LL NEED

• 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus. 
• Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
• Deep understanding of the customer success motion  health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
• Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
• Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
• Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
• Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
• Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team

WHO YOU ARE

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We're looking for a Revenue Enablement Manager for our Sales Office to own the enablement experience for Hootsuite's global seller community of Account Executives, Sales Development Representatives, and partner-facing roles. This is a hands-on, high-impact position responsible for translating Hootsuite's enterprise Go-To-Market strategy into the programs, content, and skills that give our sellers a competitive edge.

This role works at the intersection of strategy and execution building the programs, playbooks, coaching frameworks, and learning systems that directly influence how quickly and effectively our sellers perform. The measure of this role is field impact: quota attainment, pipeline, and win rates.

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain sales playbooks, talk tracks, frameworks, and competitive assets in close partnership with Marketing, ensuring sellers always have current, field-tested materials at the moment they need it.
• Translate Hootsuite's GTM positioning and value-based selling methodology into training programs that are practical, repeatable, and directly applicable to driving active pipeline.
• Build and manage a coaching cadence for the seller community, leveraging AI to surface conversation intelligence insights, identify skill gaps, and create targeted coaching interventions in partnership with frontline sales managers.
• Design and deliver enablement programs for operational launches, GTM plays, and strategic initiatives in coordination with Product Marketing, RevOps, and Sales Leadership to ensure field readiness ahead of each launch.
• Partner with RevOps to drive adoption of new tools, processes, and CRM workflows, translating operational changes into clear, field-facing learning experiences that minimize friction and accelerate uptake.
• Maintain a continuous learning rhythm for tenured sellers through micro-learning, peer-led sessions, and skills clinics that reinforce messaging, sharpen technique, and build confidence in competitive deals.
• Establish and track enablement metrics tied to seller performance such as program completion, methodology adoption, and pipeline contribution and iterate programs based on field data and manager feedback.
• Serve as an active member of the Revenue Enablement Council, contributing field insights and ensuring seller-facing initiatives are properly sequenced, scoped, and communicated across the GTM organization.
• Perform other related duties as assigned 

WHAT YOU’LL NEED

• 8+ years of experience in sales enablement, sales training, or a quota-carrying sales role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus.
• Demonstrated experience designing and delivering enablement programs with measurable impact on ramp time, quota attainment, or win rates
• Experience with AI-powered GTM tools, including conversational intelligence platforms, AI-assisted content generation, and personalized learning systems, with a practical understanding of how to integrate these tools into seller workflows to drive adoption and performance.
• Strong working knowledge of enterprise sales methodologies (e.g., MEDDIC, Command the Message, Challenger, Value Selling) and the ability to apply them in practical field contexts
• Experience leveraging Gong or equivalent conversation intelligence platforms to analyze seller performance and build coaching programs
• Familiarity with Salesforce, LMS platforms, and modern sales content management tools (e.g., Highspot, Accord)
• Proven ability to work cross-functionally with Sales Leadership, Product Marketing, and RevOps to build programs that land in the field
• Strong facilitation and communication skills. Equally effective designing an asynchronous learning module and running a live workshop with a room full of senior AEs

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We’re looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

We know you’ve heard this before—a lot of companies are looking for your talent. Here’s why we’re different.

WHAT YOU’LL DO:

• Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products.
• Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction.
• Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices. 
• Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan.
• Actively monitor account health and adoption throughout the full duration of the customer relationship; provide guidance on how customers can advance their social strategies; intervene with adoption strategies that showcase how customers can enhance their workflows and better use our products; leverage value / industry specific workshops, trends, and social expertise to increase customer’s social maturity.
• Collaborate with Account Manager to develop account strategies and identify qualified leads (CSQL) for account expansion.
• Advocate for product features and improvements as the voice of the customer and works cross-functionally with internal product teams to champion adoption and change.
• Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
• Actively participate in internal training, knowledge sharing and collaboration sessions
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• 5-8 years of customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with a record of successful adoption.
• Solid knowledge of social media and/or social marketing and business use of social media.
• Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding,
• Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions.
• Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

#LI-AA 

We’re looking for a Strategic Solutions Consultant to help us provide technical and subject matter expertise to organizations with several teams, brands, and/or social use cases. You’ll be working with existing and prospective clients to understand their business needs and to craft solutions that help them better connect with their audiences. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Vancouver, Toronto, New York office or remotely in provinces where we don't have offices, you will report to Senior Manager, Solution Consultants. 

WHAT YOU’LL DO:

• Partner with Sales and Success teams to plan opportunity and account strategy, establishing Hootsuite as the solution and partner of choice and contributing to personal, sub-regional and regional targets.
• Contribute to the creation of successful proposals by answering questions about our solutions and how they fit with customer requirements.
• Lead discovery sessions with practitioners and team leaders to uncover key requirements, challenges and opportunities in their organization.
• Deliver concise, compelling, value-based presentations and product demos, typically up to social media leader level.
• Use creative tools and techniques such as storytelling, whiteboarding and multimedia to present solutions in a compelling, simple and memorable manner.
• Manage trials with customers and prospects to help them see the value of Hootsuite as a partner.
• Facilitate and co-facilitate customer workshops to surface the deeper business value of our partnership.
• Act as a trusted advisor to social practitioners and team leads on social strategy and the product mix that will best support their strategy.
• Share and document learnings from experiences, training and external sources with the regional Value & Solutions team to improve value delivery and customer adoption.
• Enable counterparts in Sales and Success on our product and ecosystem during onboarding programmes and when warranted by major product releases.

 WHAT YOU’LL NEED:

• Ample experience in Solutions Consulting or social/agency experience.
• College or university degree/diploma (or have equivalent industry experience).
• An aptitude for explaining how solutions work, why people need them, and the business value they will provide.
• Industry knowledge in one or more of our key markets (Financial Services, Government, Higher Ed, Travel/Hospitality/Tourism, Healthcare) is desirable.
• Understands and can articulate our most common social use cases in marketing, social selling, advocacy and service.
• Knowledge of related technologies outside of our ecosystem such as media production, adtech, martech.
• Experience in communicating project plans to potential customers.
• Experience of solution selling and consultative selling approaches.
• Clear, concise, and creative presentation skills with competence in storytelling, and the ability to focus on the business value of the solution.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Decision Making: Consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
• Self Development: Is personally committed to, and actively works to continuously improve.
  

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

#LI-AB #LI-Remote

About the Team

DoorDash continues to grow in Canada and we are hiring an Engagement Manager to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to a Senior Manager for DoorDash Canada.

About the Role

As an Enterprise Engagement Manager you will join a passionate team of high-functioning sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important restaurant merchants. You will be responsible for the ownership and growth of a subset of these partnerships and play a key role in the rollout of new brand partnerships, growing existing merchants (selling new products, launching new stores) partnering to grow with marketing and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.

You’re excited about this opportunity because you will…

• Own, develop and foster strategic merchant partnerships to drive sales growth using a number of levers including activation, marketing, product and operations.
• Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership. 
• Work cross-functionally and serve as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
• Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational excellence.

We’re excited about you because you…

• Love working in client facing roles; you create and maintain long-term relationships.
• Are a problem solver at your core, with a strong bias for action.
• Are passionate about using analytics to build insights around problems and opportunities.
• Like rolling up your sleeves as much as you like the big picture.
• Are organized and pay attention to the details.
• Comfortable with a very fast pace and several competing priorities; we move quickly.
• Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
• Inspired by a challenge and push yourself to keep going when others back away.
• Hold a high bar from your contributions and those of the people you work with.
• Have strong AI fluency; ideally Claude Code experience

Qualifications

• 5+ years experience in account management, sales, business development or consulting.
• Excellent communication, presentation and interpersonal skills.
• Proven success working in cross-functional teams to build creative and effective solutions (ie. in a sales role working with product, marketing, and operations teams).
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced spreadsheet skills required).
• A proven track record of driving growth.
• Management consulting, tech, or other analytically focused experience preferred

Nice to Haves

• Experience with marketplaces, operations or logistics.
• Experience with CRM software (ie. Salesforce).
• Bilingual in English/French

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. This mission is enabled by our 3 key audiences (consumers, merchants & Dashers). 

Although the Audience Insights team is a part of the Marketing structure at DoorDash, it partners with and influences the strategy of different functions across the organization. The purpose of our team is to use our knowledge and expertise to bring the insights needed to the forefront and ensure the voice of our 3 key audiences (consumers, merchants & dashers) is at the core of our decisions. This includes completing research, incorporating tools, synthesizing data, and consulting on projects.

About the Role

As an Audience Insights Manager, you will join our Insights function at a pivotal moment for the business. This role will focus on shaping strategy through a deep understanding of the Canadian consumer, ensuring our decisions across marketing, product, and partnerships are grounded in clear, actionable insights.

You will serve as the primary voice of the Canadian audience, representing local needs and perspectives within broader regional and global conversations that shape the business. Beyond executing research, you will act as a strategic partner to cross-functional teams, contributing to how problems are framed, how decisions are made, and how insights are applied to drive impact.  In this position, you will 

• Lead research that informs key business decisions, including audience understanding, positioning, messaging, and go-to-market strategy
• Design and deliver both foundational and tactical research, spanning areas such as brand health, creative effectiveness, and audience needs
• Identify drivers of behavior, perception, and growth opportunities, translating them into clear implications for the business
• Influence decisions across marketing, product, and partnerships, acting as a trusted thought partner to cross-functional stakeholders
• Establish and evolve insight frameworks, tools, and processes that improve how insights are generated, shared, and applied across teams
• Surface market-specific nuances across regions within Canada, helping determine where strategies should be locally tailored and how Canada should be represented within broader global brand decisions

You're excited about this opportunity because you will…

• Synthesize diverse inputs into clear, compelling narratives that drive action
• Own projects end-to-end, from problem definition through to recommendation and impact
• Partner closely with cross-functional teams to shape both the questions being asked and the decisions being made
• Build and refine scalable approaches to insights that increase efficiency and influence across the organization
• Play a key role in ensuring the business is deeply connected to the needs, behaviors, and motivations of its audiences
• Help bring the voice of the Canadian market into broader regional and global conversations, ensuring local audience needs are reflected in how strategy is shaped

We are excited about you because you…

• Are deeply curious about people and motivated to uncover meaningful insights that drive business impact
• Bring a strong strategic mindset, consistently connecting insights to decisions and outcomes
• Communicate with clarity and confidence, with the ability to influence stakeholders and guide discussions
• Are comfortable navigating ambiguity and evolving priorities, while maintaining focus on what matters most
• Demonstrate ownership and accountability, operating independently while collaborating effectively across teams
• Balance analytical rigor with practical judgment, ensuring work is both credible and actionable 
• Experience representing the needs of a market within a broader global organization and connecting local insights to wider business goals

… and have the following experiences

• 5+ years of experience in Marketing Research or Insights
• An understanding of different types of research such as concept development, script testing, copy testing, ethnography, segmentation, brand health, and other qualitative and quantitative techniques
• Comfort with self-moderating 1-on-1 interviews
• Understanding of Qualtrics -or- extensive experience with programming surveys 
• Expertise with brand tracking research - leveraging crosstab tools, stat testing tools, and indexing
• Experience with AI in research with clear understanding of where it can accelerate 
• Experience designing and executing research end-to-end, from scoping through delivery
• Comfort working in fast-paced environments with multiple priorities and stakeholders
• Experience bringing market-specific needs into broader global insights work

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To further this mission, DoorDash is growing our award-winning Creative Studio, Superette. We’re populated by diverse, eclectic talent that inspires and creates. We take risks, challenge each other, and inspire new ways of thinking. We're here to create pivotal work that we, our partners, and the entire DoorDash community can be immensely proud of. We’re here to do the best work of our lives. 

About the Role

We’re looking for a Growth Design Lead to help build and champion a new growth function within Superette, the Creative Studio at DoorDash. You will oversee the development of world-class design that drives conversion for the business across various channels and elevates our established Design Language System. You’ll report into the Head of Design of the Superette team within our Marketing organization.

Responsibilities:

• Drive performance creative for Canada, partnering closely with Growth and Marketing to accelerate testing velocity and turn insight into high-performing assets that support acquisition efficiency and sustained growth.
• Design and iterate performance creative across channels (email, display, social media, paid search, in-app, etc.), contributing to Canada's refresh cadence.
• Produce bilingual creative (English and French), ensuring linguistic and cultural accuracy for both Canadian audiences.
• Design for A/B testing environments to optimize creative assets for maximum engagement and conversion rates.
• Contribute to repeatable systems and modular asset frameworks that increase output without adding production drag — enabling faster cycles and smarter experimentation across the Canada market.
• Translate data insights and user feedback into actionable design strategies to enhance user engagement.
• Work closely with product, marketing, and brand teams to ensure design cohesiveness across campaigns and channels.
• Stay updated on industry trends, competitors, and best practices in growth marketing and design.

Qualifications:

• 5+ years of experience in visual design, digital marketing design, or similar roles, with a focus on growth marketing and user acquisition.
• Bilingual in English and French — professional proficiency; ability to produce and adapt marketing creative for both languages.
• Proficiency with tools like Figma, Adobe Creative Suite.
• Strong expertise in creating illustrations that bring marketing concepts to life with creative narratives.
• Strong understanding of design principles, typography, color theory, and branding with a portfolio showcasing performance-based design work.
• Experience working with performance marketing teams, including designing for A/B tests and data-driven creative development.
• Solid understanding of information hierarchy and customer journey mapping in the context of marketing campaigns.
• Ability to balance creative vision with performance data to produce high-converting designs.
• Strong communication and collaboration skills with the ability to present ideas clearly to stakeholders.
• Experience with motion design, 3D and/or video editing is a plus.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash is looking for top talent to play a pivotal role in growing our Canadian Enterprise Restaurants business!  This is an exciting opportunity for people who are excited about joining a fast-paced, start-up company, and play a pivotal role in growing DoorDash’s Canadian business.  Join our never-ending pursuit to further power economies in Canada and across the globe today!

About the Role

We are looking for a top-performing Enterprise Account Executive to help us land new partnerships and expand existing ones from among the top restaurant brands in Canada.  The ideal candidate will have a proven track record of success in sales, experience with (or a curiosity for) the Restaurant industry, and a natural motor for developing business.  You will develop winning proposals that maximize performance for both DoorDash and our restaurant partners, by collaborating with our cross functional partners and working directly with our Engagement Managers to identify opportunities to deepen and/or optimize existing partnerships.

You're excited about this opportunity because you will…

• Collaborate to Win. To successfully close on new business opportunities, you will work with our cross functional partners, including Finance, Selection, Merchant S&O, Marketing, and Ads & Promos to develop winning proposals that maximize performance for both DoorDash and our restaurant partners.
• Be an Owner. You will own the entire sales cycle from end to end for assigned opportunities, from insight through close, and lead internal and external communications as you go such that both the merchant and DoorDash are set up for success as the partnership moves into execution.
• Lead with Data. Both internally and externally, our partners are committed to data-based decision making, and to influence those decisions, you will develop and communicate strong business cases to effectively demonstrate growth potential.
• Seek Out New Opportunities. You will work directly with our Engagement Managers to deepen and/or optimize existing partnerships by converting insight to opportunity, and prospect off platform brands to help build pipeline for net new partners.

We're excited about you because you are… 

• Sales minded. You have experience independently owning sales conversations, building pipeline, and upselling.  You are a negotiator, having the ability to influence the decision making process and communicate opportunities for incremental value.
• Relationship-focused. You can influence and motivate people at all levels across a variety of job functions. You can navigate a geographically distributed team and remotely liaise with central functions. You can see the world from both the DoorDash and Merchant POV, and understand how to find the common ground. 
• Agile. You can multi-task and manage through occasionally competing or shifting priorities, inherent to a fast-paced, start up culture.  Organization is key, and you like rolling up your sleeves and getting to the lowest level of detail as much as you love the big picture.
• Build with AI: You experiment with AI tools and ship practical workflows (automation, data enrichment, internal tools) - not just prompt writing - and can translate messy business problems into reliable, repeatable systems
• Technical.  You have knowledge of Excel (Can maintain complex spreadsheets). You navigate sales tools with ease (Salesforce, Outreach, Google Apps)
• Biased for Action. You have high standards and move both quickly and accurately; you hold a high bar from your contributions and those of the people you work with

Qualifications

• 4+ years of experience in management consulting, investment banking, client success, account management, or sales
• Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced excel skills required)
• Expert communication and interpersonal skills

Nice to Haves

• Bilingual (proficiency in English and French) 
• High growth or early-stage startup experience
• Experience with marketplaces, operations, logistics or unit economics
• Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To further this mission, DoorDash is growing our award-winning Creative Studio, Superette. We’re populated by diverse, eclectic talent that inspires and creates. We take risks, challenge each other, and inspire new ways of thinking. We're here to create pivotal work that we, our partners, and the entire DoorDash community can be immensely proud of. We’re here to do the best work of our lives. 

About the Role

We’re looking for a Senior Copywriter to help shape how DoorDash shows up across the Canadian market, across both brand and performance. In this role, you’ll drive high-performing messaging that supports acquisition, engagement, and retention, while also contributing to broader brand storytelling and campaign work. You’ll partner closely with Growth, Marketing, Design, and Brand to develop and optimize copy across channels — from paid media and CRM to in-app and campaign moments.

You’ll write, adapt, and originate work in both English and French, ensuring ideas land natively across audiences. This includes performance copy, brand campaigns, and transcreation — with a focus on clarity, cultural nuance, and impact.

This is a hands-on role with direct influence on both creative quality and business outcomes. You’ll help scale what works, contribute to messaging systems, and shape how DoorDash communicates in Canada.

Responsibilities:

• Drive high-performing copy across both brand and growth touchpoints for Canada, improving acquisition efficiency and overall impact
• Sustain DoorDash’s voice in the Canadian market — ensuring consistency, clarity, and cultural relevance across English and French
• Partner closely with Growth, Marketing, Design, and Brand to increase testing velocity and creative output across a bilingual market
• Build, test, and iterate copy across channels — including paid social, email, push, display, in-app, and brand campaigns
• Translate insights, data, and briefs into clear, effective messaging that balances performance and brand
• Identify, scale, and evolve top-performing creative to improve CPA and overall campaign performance
• Contribute to campaign concepting and brand storytelling when needed, beyond performance-focused work
• Develop bilingual campaigns in English and French, ensuring work resonates natively in each language
• Create net-new copy in both languages — not direct translations — adapting ideas to fit cultural context
• Support transcreation and localization efforts across campaigns and product surfaces
• Collaborate cross-functionally to ensure cohesive, effective work across all touchpoints

Qualifications:

• 5+ years of experience in bi-lingual copywriting, with a focus on brand and/or performance marketing
• Proven track record of writing copy that drives measurable results (e.g., CPA, CTR, conversion improvements)
• Experience building and optimizing creative through A/B testing and rapid iteration
• Strong understanding of how messaging impacts acquisition, engagement, and lifecycle performance
• Ability to contribute to both performance-driven work and brand storytelling
• Experience adapting messaging across formats — from rapid testing to larger campaign narratives
• Strong understanding of messaging hierarchy and customer journey across channels
• Ability to balance creative thinking with performance data to produce effective, on-brand copy
• Strong communication and collaboration skills, with the ability to present ideas clearly to stakeholders
• Ability to move quickly in a fast-paced, test-and-learn environment

Bilingual Requirement:

• Fluent in English and French (written and verbal)
• Ability to write idiomatically in Canadian French — not just translate
• Strong understanding of regional nuances across Canada (e.g., Quebec vs. Rest of Canada)
• Ability to adapt tone, phrasing, and cultural references to ensure copy feels native in each market

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

The Customer Success Manager II is responsible for driving long-term success and growth across a strategic portfolio of enterprise customers. This role serves as the primary business partner and trusted advisor to senior stakeholders, ensuring an exceptional customer experience, strong net revenue retention, high product adoption, and advocacy.

As the key point of contact for Diligent’s solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver measurable outcomes and expand our footprint within each account.

Key Responsibilities

• Own a portfolio of enterprise accounts with accountability for renewal, net revenue retention, and expansion, leveraging data and insights to proactively manage risk and opportunity.
• Drive product adoption and value realization by developing and executing customer success plans aligned to the customer’s strategic objectives and key outcomes.
• Deliver a best-in-class customer experience across all phases of the customer lifecycle, from onboarding through renewal, coordinating with Implementation, Professional Services, Support, Product, and other internal teams.
• Lead executive-level engagements, including QBRs/EBRs and strategic reviews with C-suite, board administrators, and senior directors, to demonstrate ROI, influence adoption, and surface new opportunities.
• Identify, qualify, and partner on expansion opportunities in close collaboration with the Expansion Sales team, ensuring smooth handoffs, aligned account strategies, and clear growth plans.
• Facilitate successful onboarding and rollout of Diligent products and modules, working alongside the Implementation team to ensure stakeholder alignment, training, and effective change management.
• Build and maintain strong, multi-threaded relationships with key business and technical stakeholders, becoming a trusted advisor who understands their governance, risk, compliance, and operational priorities.
• Act as the voice of the customer internally, providing structured feedback and insights to Product, Marketing, Services, and Operations to influence roadmap and process improvements.
• Monitor account health and usage leveraging dashboards and analytics, intervening early to address risks, drive adoption, and reinforce value.
• Champion customer advocacy, by identifying referenceable customers, case study opportunities, testimonials, and participation in user groups or events.
• Collaborate on process and playbook improvements within the Customer Success organization to drive consistency, scalability, and excellence in how we serve enterprise customers.

Required Experience & Skills

• 5+ years of professional experience, including 2–4+ years in Customer Success, Account Management, or a similar client-facing role within B2B SaaS.
• Proven experience managing mid-market and/or enterprise accounts, with comfort engaging senior and executive stakeholders (Director, VP, C‑Suite).
• Demonstrated track record of meeting or exceeding renewal, retention, and expansion targets.
• Strong experience using CRM tools (preferably Salesforce) to manage accounts, opportunities, and customer health activities.
• Excellent communication and presentation skills, able to translate complex concepts into clear, compelling narratives for multiple stakeholder groups.
• Strong consultative and problem-solving skills, with a natural curiosity about the customer’s business, use cases, and success metrics.
• High level of resilience, ownership, and accountability, with the ability to navigate ambiguity and manage competing priorities across a large book of business.
• Passion for technology and a solution-centric mindset, with the ability to quickly learn new products and articulate their business value.
• Strong organizational skills and attention to detail, with experience managing multiple customers, projects, and deadlines simultaneously.

Preferred Qualifications

• Experience in governance, risk, compliance, legal, or adjacent enterprise software environments is a plus.
• Background working in a matrixed, global organization with cross-functional partners across time zones.
• Familiarity with customer success platforms and data-driven approaches to managing account health and adoption.

The Company: 

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a QA Engineer on the Platform & Enablement team, you'll be a key part of the team shaping how QA is done at scale across impact.com. While product squads focus on shipping their features, the Platform & Enablement team makes sure they have the frameworks, tooling, training, and reference patterns to do so with confidence — and you'll be the engineer making that happen for our US-region squads day-to-day.

You'll work closely with QA Analysts and SDETs across product teams, helping them adopt our shared frameworks, write better tests, and unblock when they hit walls. Your impact comes through their work as much as your own commits, but you'll have plenty of meaty engineering of your own: extending our internal testing libraries, producing the reference patterns and worked examples teams adopt, evaluating new tooling, and shaping the standards that keep our automation maintainable and trustworthy. You'll work across our primary tech stacks (Java/Selenium and Playwright/TypeScript) and help teams adopt modern practices, including AI-assisted testing approaches.

We value engineers who write clear, idiomatic code, communicate confidently, and genuinely enjoy helping others succeed. If you're energized by building things that make other people's work easier, this role is for you.

What You'll Do:

Test Platform Development

• Framework Contribution: Extend, refine, and contribute to our internal testing frameworks alongside the central platform team — adding capabilities that the broader QA org adopts.

• Reference Patterns: Produce worked examples and reference implementations that demonstrate the conventions product teams should adopt for their own automation.

• Tooling Evaluation: Help evaluate and implement tooling for the test platform stack — running proof-of-concepts, benchmarking options, and producing clear recommendations.

• Infrastructure Operations: Help operate and improve our shared testing infrastructure services — debugging issues, supporting consuming teams, and keeping things reliable.
  

Enablement & Training

• Workshop Delivery: Deliver hands-on workshops and training sessions on automation best practices, framework usage, and new tooling — tailored for QA Analysts and SDETs at varying skill levels.

• Knowledge Management: Build and maintain a centralized knowledge base — framework guides, coding standards, onboarding materials, worked examples, and FAQs.

• Pairing & Code Review: Pair with QA Analysts and SDETs across product squads on their own automation work; provide review feedback that raises the bar without slowing teams down.

• Technical Support: Be the first line of help for QA professionals when they hit blockers — flaky tests, broken CI runs, framework adoption snags, "how do I…?" questions.

Standards & Community

• Standards Adoption & Advocacy: Adopt, advocate for, and help product squads converge on our shared QA standards and conventions.

• Pattern Advocacy: When a product team's automation drifts from shared conventions, raise it constructively in code review and help them course-correct.

• Tooling Feedback: Provide thoughtful, hands-on feedback to the central platform team on what's working and what isn't — your real-world view from working alongside product squads is invaluable.

• Guild Participation: Active member of the QA Guild — contribute to shared channels, prepare content for meetups, and encourage knowledge sharing.

What You Bring:

• Hands-On Automation Experience: Solid, multi-year hands-on experience writing well-structured, maintainable test automation in one of our primary stacks (Playwright/TypeScript or Java/Selenium), with working familiarity in the other (enough to read it, contribute small changes, and reason about trade-offs).

• Test Design Thinking: Strong understanding of test design principles — comprehensive coverage, meaningful assertions, negative testing, and tests that verify actual application behavior.

• Code Quality Discipline: The discipline to write and review clean, production-quality code that others can learn from and build upon.

• Code Review Instinct: A track record of reviewing other engineers' test code — spotting problems quickly, communicating fixes constructively, and raising the bar on a team's collective work.

• Communication & Pedagogy: Clear technical communication — you can write documentation that onboards others, explain technical decisions in plain language, and deliver training that lands across skill levels. You enjoy explaining things.

• Enablement Mindset: A genuine interest in helping others improve — you enjoy pairing, reviewing work constructively, and building materials that make the next person's job easier.

• Tooling Judgement: A thoughtful, opinionated relationship with your tools — you can articulate why a stack or approach is the right fit (or isn't) for a given problem, grounded in real experience.

• CI/CD Familiarity: Comfort with CI/CD integration and the infrastructure that supports automated testing at scale — enough to debug a broken pipeline alongside a product-team QA.

• AI Awareness: Familiarity with AI-assisted development tools and a willingness to explore how AI can improve testing workflows for the teams you support.

• Containerization: Experience with Docker and containerized test environments for consistent, reproducible test execution across local and CI environments.

Nice to have:

• Cross-Stack Depth: Strong working depth in both Playwright/TypeScript and Java/Selenium (rather than one primary + one familiar).

• Framework Authoring: Experience designing test frameworks from scratch (not just consuming and extending them) — packaging libraries for internal distribution, defining shared conventions, etc.

• Training Experience: Prior experience creating or contributing to training programs, workshops, or internal knowledge bases.

• Test Management Tools: Familiarity with test management tools and their integration into QA workflows.

• AI in Testing: Experience applying AI tools to enhance automation development, test creation, or defect analysis.

• Cross-Timezone Collaboration: Prior experience working as part of a globally-distributed team across multiple timezones.

Salary: $100,000.00 - $120,000.00 CAD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage

• Insurance coverage (life, short-term disability, long-term disability, and more)

• Health Care Spending Account

• Two different Employee Assistance Programs

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.

• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.

• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.

• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.

• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.

• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

Note: Benefits may vary by location and are subject to local regulations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Marketing, Sales, Support, and GTM teams to ship great products. You’ll take part in every type of product work here — from strategy to product to process improvements — conceptualizing, launching, and iterating on Asana itself for millions of teams around the world.

Asana is pivoting to become an AI-first organization where AI consumption revenue and AI Teammates represent the core of our future. We are looking for a visionary Principal PM to lead the charge in redefining how humans and AI collaborate through vertical-specific, high-impact workflows.

While you will manage how Asana is discovered and represented across major LLMs (representing roughly 25% of the role), your primary focus will be driving product-led growth (PLG) through industry-aligned AI experiences.

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Define and deliver verticalized use cases that AI Agents leverage across priority industries, translating workflows into AI-native experiences.
• Develop PLG motions that pioneer the "Copilot-to-Autopilot" journey, enabling autonomous AI Teammates to handle end-to-end workflows.
• Manage strategic partnerships with LLM providers to optimize how Asana surfaces in discovery environments, ensuring seamless entry for new users.
  Own and deliver on critical Growth KPIs, including AI Net ARR, AI Teammate adoption, and verticalized activation metrics.
• Operate with a 0→1 builder mentality to invent new playbooks for AI consumption revenue in a highly ambiguous environment.
• Influence cross-functional stakeholders in engineering, design, and executive leadership to align product strategy with emerging technology trends.
• Lead Asana's acquisition playbook for emerging LLM-driven channels to drive how new users discover and adopt the platform.

About you

• 8–10+ years of product management experience, with a focus on growth at B2B SaaS companies.
• Proven track record in driving top-of-funnel acquisition and activation strategies.
• Deep experience with AI/ML products, LLM APIs, or third-party platform integrations like ChatGPT or Claude.
  Strong analytical foundation with expertise in experimentation, A/B testing, and full-funnel optimization.
• Strategic business acumen used to balance user experience with evolving AI-driven revenue models.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $211,000 - $240,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

#LI-Hybrid