What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About the Role

The role of the Property Manager is to provide excellent service to our investors. You will become intimately familiar with the unique operating procedures of your portfolio, execute at the highest level and ensure that the portfolio is performing optimally. You are a high performer and will manage the resolution of complex and ever-changing challenges while accurately managing expectations. Adaptability, high attention to detail and impeccable communication are a given. Your portfolio will grow rapidly and across state lines and it’s incumbent upon you to exercise extreme ownership in all areas of the business, including leasing, R&M, resident services, and accounting to ensure everything goes smoothly. You will work collaboratively with, and act as a liaison between, the investor and the rest of the Roofstock organization, partnering with other departments and product as needed. This role has the support of the entire Roofstock team and is critical to our growth strategy. 

Responsibilities

• Manage a portfolio in accordance with investors’ changing goals and objectives
• Provide excellent customer service at all times to our investors
• Resolve complex problems as they arise and permanently resolve the underlying issues to prevent them from happening again, all while appropriately managing the expectations of investors
• Systematically assess, organize, schedule and execute tasks by leveraging proprietary technology and our centralized teams of excellence
• Proactively create tasks for Roofstock team members and follow up to ensure satisfactory completion
• Build strong virtual relationships with all other Roofstock departments
• Enthusiastically embrace innovation by testing software, processes and organizational changes, while providing actionable feedback in the spirit of continuous improvement
• Ability to discuss and cross-sell Roofstock real estate products
• You may oversee Onsite Managers, who live on the premise of any property with sixteen or more apartments and perform various tasks at the property
• Assist investors with the purchase/sale of income properties
• Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions

Qualifications

•  Must have an active Arizona Real Estate License 
•  Bachelor’s degree in business or related field, or equivalent experience
•  3+ years experience in residential or commercial property management, or real estate operations, required
•  Prior experience working directly with property ownership, a plus
•  Cost and revenue management experience, highly preferred
•  Tech savvy and experienced in working in a multitude of property management softwares
•  Extreme attention to detail
•  Excellent written and verbal communication skills
•  Self-driven and intrinsically motivated with the ability to prioritize and consistently meet deadlines
•  Thrives in a fast-paced and startup environment

Travel required

• Must be able to travel within the assigned area a minimum of 10% of the time
• Travel may be required for training + offsites 
• Valid drivers license and a reliable source of transportation
  

Location

This position is classified as REMOTE within the Greater Phoenix Area.

Compensation

$70,000 annual base salary. Additionally, this position is eligible for a bonus based upon achievement of performance objectives. Compensation may be adjusted based on experience, skills, and interview performance.

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more

Any offer of employment is conditioned upon the successful completion of a background investigation.

Authorization to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

#LI-REMOTE

Mapping Data Administration & Quality Control Manager

Role Overview
The Mapping Data Administration & Quality Control Manager will lead enterprise spatial data administration and quality assurance efforts across all airport campuses. This role is responsible for ensuring the accuracy, consistency, and standardization of mapping data that supports airport operations, planning, engineering, and leasing activities. The position requires strong expertise in geospatial data governance, asset mapping, and production workflows within a complex, multi-facility environment.

Key Responsibilities

• Lead campus-wide asset mapping initiatives, including building interiors and infrastructure assets, ensuring spatial accuracy and compliance with enterprise GIS standards

• Coordinate data tracking and survey activities, including field verification and integration of GPS and GIS inputs

• Manage intake, review, and validation of incoming data, including record drawings, surveys, and supporting documentation

• Oversee mapping data workflows to ensure schedule adherence, quality control, and consistency across deliverables

• Guide internal GIS staff and collaborate with cross-functional teams to support operational and project-based mapping needs

• Process and prioritize daily map and exhibit requests, including:

  • Electronic data file transmittals

  • Airport asset identification and attribution

  • Spatial analysis and calculations

  • Record drawing research and retrieval

• Produce and maintain mapping exhibits, including:

  • Standard operational exhibits

  • Lease and concession exhibits

  • Custom and special-purpose mapping products

• Maintain authoritative basemaps and floorplans across terminals, airfields, and support facilities, ensuring alignment across systems and users

• Contribute to the development and refinement of data governance practices, metadata standards, and mapping conventions

• Document workflows and deliverables, and provide regular status updates, metrics, and recommendations to stakeholders

Qualifications

• Demonstrated experience in GIS data administration, mapping production workflows, and spatial data quality assurance

• Proficiency with ArcGIS Pro, AutoCAD, Revit, and enterprise geodatabase environments

• Experience supporting infrastructure, facilities, or asset-based GIS programs; airport or transportation domain experience preferred

• Strong organizational and communication skills, with the ability to manage multiple priorities and coordinate across teams

• Experience working in a consulting or contract-based environment with defined deliverables and stakeholder reporting requirements

Summary: 

Responsible for supporting the Engineering/Operations team in maintaining the structural integrity of the Vertical Bridge tower portfolio.

Job Functions: 

• Coach and mentor a group of 4-6 engineers in completing structural analyses on existing tower structures / communication structures to determine their structural capacity
• Review structural analyses performed by Design Engineers for thoroughness and accuracy
• Work with the Director of Structural Engineering to implement training documents for new and existing engineers
• Perform structural analysis on existing tower structures / communication structures and their foundations to determine their structural capacity
• Review foundation calculations performed by Design Engineers for thoroughness and accuracy
• Perform seismic calculations on existing tower structures / communication structures to determine is the seismic loading or wind loading governs
• Design complex tower modifications to reinforce tower structures if the loading parameters produce areas of overstressing. Coordinate the design with drafting to produce accurate detail drawings for bidding and construction purposes
• Guide engineers on how to analyze existing antenna mounts to determine their ability to support the proposed loading
• Review input information provided by the Design Engineers for thoroughness and accuracy
• Serve as Engineer-of-Record (EOR) for reviewed and signed & sealed structural deliverables
• Work with the Director of Structural Engineering to meet engineering team production targets, cycle time KPIs, and compliance with VB policies and industry standards & codes.
• Write professional engineering analysis, construction reports and review peer reports. Reports to be used by city, county, and state jurisdictions for permitting
• Stay current with the standard changes affecting the tower and communication structures industry and as tenants and clients change and modify their loadings
• Represent Vertical Bridge on various TIA sub-committees to provide input in the tower industry
• Assist in the coordination of managing vendors and their construction timelines for structural tower modifications.
• Assist in the coordination with outside consulting firms, tower crews both verbally and in writing when necessary to make sure projected dates of field work is completed on time
• Utilize the company’s workflow process to communicate engineering analysis results to operations and leasing teams
• Assist with the tower defect review process during acquisition process of new towers
• Provide input and think creatively to help improve efficiency on how the engineering department is performing various tasks

Supervisory Requirements:

Supervise and manage Design Engineers.

Working Conditions and Physical Demands: 

Position will work directly from the Delray Beach office with minimal travel. Required to attend department and company meetings.

 Education and Experience:

• Four-year degree with emphasis in civil / structural engineering required
• Master’s degree in Structural Engineering a plus
• Minimum 5 years’ experience in structural engineering required. Prefer communication tower industry experience
• Registration as a professional engineer (PE) is required. Structural Engineer (SE) License is a plus.
• Knowledge in TNX Tower and RISA 3D software is required. Any additional foundation software knowledge is a plus
• Knowledge with the various building codes and standards, IBC, TIA Rev I& H, ACI, ASCE – 7
• Demonstrate the ability to multi-task and prioritize efficiently
• Effective in an entrepreneurial culture, working independently and as part of a team

ABOUT PROMETHEUS

Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term and the focus on enduring quality drives every element of what we do - from our selection of locations to design decisions, reinvestments into our Neighborhoods and our operating strategy. 

We are proud to be a Certified B Corporation, part of a group of companies that meets the highest standards for using business as a force for good. We have more than 500 Prometheans, and have a home office in San Mateo, with satellite offices in Portland, Oregon, and in the Bay Area. We are a vertically integrated company with four main core competencies in-house: acquisitions/investments, development, value-add renovations, and operations/property management. Prometheus has a long history of award-winning approaches to what we do, receiving over 100 awards for design and excellence including Fortune Magazine’s list of 100 Best Small & Medium Companies, the 100 Best Workplaces for Women and Best Places to Work in the Bay Area.

OUR PURPOSE

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

YOUR ROLE AND IMPACT 

Some companies call them “Property Administrators”, but at Prometheus our Home Base Coordinators do so much more. Our Home Base Coordinators focus on the administration of multiple properties, and your role is a constant blend of:

• Financial Administration – Whether it is managing rent collections, reviewing ledgers, processing final account statements, or tracking invoices, you are on top if it all. You make every detail count and count every detail.
• Leasing Administration - You will provide support to the leasing team in qualifying future Neighbors - verifying applications, performing credit investigations, and creating all associated documentation accompanying the rental agreements.
• Customer Service – You are a problem solver that makes renting easy. When Neighbors have questions about policies or deposit charges, you help them find the answers. When the office gets busy, you are the first one to jump in and answer the phones and provide support to the leasing team in qualifying future Neighbors.

JOB QUALIFICATIONS

• Your Experience - Prometheans come from all walks of life and from all over the globe. We’re also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should bring a passion for working in a customer service, working knowledge of housing rental laws & ordinances, and enjoy solving problems.
• Your Cultural Traits - Although we’re a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits. These are the defining characteristics of a Promethean: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, and Brand Ambassador.
• Your Education - A Bachelor’s degree is preferred and a High school diploma or general education degree (GED) is required. 

COMPENSATION & BENEFITS

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.   

Compensation

• Pay Range: $31.50 to 38.00 per hour
• Discretionary Annual Bonus Plan

Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests

Benefits & Perks

• Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
• Life insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
• Behavioral Health Program Accessible 24/7
• Tax-Free Flexible Spending Accounts
• 401(K) Retirement Plan with Employer Matching
• Recognition & Rewards Program (Torch)
• Vacation: 10 days per year with accrual increasing over time
• Anniversary Vacation Bank Granted at Tenure Milestones
• Sick Leave: 9 days per year
• 12 paid holidays, including your birthday!
• Paid Volunteer Time
• Tenure-Based Housing discounts
• Educational Assistance, Tuition Reimbursement

Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide.

Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA, EEO, and EPPA pages.

The Experience Team at Reddit designs and delivers intentional, inclusive workplace experiences. We create environments and moments of connection that are thoughtfully built to support our employees, known as Snoos. Through innovative workplace design and curated engagements, our focus is enabling Snoos to do their best work and feel connected to the company and one another.

This role will be a part of the Experience team and will sit on the Global Real Estate arm of the team. The Experience Partner, Real Estate Leasing and Operations is responsible for the strategic management and optimization of the company’s global real estate portfolio. This role drives data-informed portfolio planning, lease administration oversight, financial performance, and space optimization to support the company’s growth and evolving workplace strategy.

The ideal candidate is highly analytical, detail-oriented, and experienced in managing complex global lease negotiations and portfolios within a fast-paced technology environment and is extremely comfortable working with Senior Leadership teams to drive forward data-based strategic decisions. This role is expected to travel to be onsite at locations when necessary for real estate projects. 

Key Responsibilities:

• Serve as the strategic owner of Reddit’s global real estate portfolio operations, overseeing lease lifecycle management, portfolio planning, and governance across all office locations.
• Develop and execute portfolio strategies aligned to workforce planning, hybrid work models, and long-term business growth helping identify opportunities for consolidation, expansion, and cost optimization across regions.
• Lead end-to-end lease administration, including renewals, expirations, options, lease abstracts, CAM reconciliations, landlord compliance, and critical date management.
• Build and maintain financial models to support renewals, exits, restructures, and new market entry; develop forecasts, variance analyses, and long-range portfolio plans to inform executive decision-making.
• Partner cross-functionally with Finance, HR, Workplace, Procurement, Legal, and external brokers to drive successful transactions, ensure alignment with business priorities, and support scenario planning and headcount modeling.
• Leverage workplace analytics and utilization data to inform portfolio decisions, space planning assumptions, and operational strategy.
• Maintain accurate, real-time portfolio data across lease administration systems; establish portfolio management standards, reporting dashboards, and executive-ready insights.
• Drive process improvements, operational rigor, and automation initiatives across the GRE function; manage third-party lease administration and portfolio vendors as needed.

At a Minimum, We’d Like You to Have:

• 5+ years of experience in corporate real estate, including commercial lease negotiations and lease lifecycle management across multiple locations.
• Deep understanding of commercial lease structures and market dynamics, including fluency in key lease terms (e.g., TI allowances, CAM, rent escalations, options, abatements) and the ability to evaluate competitive market conditions.
• Strong financial and analytical skills, with the ability to build clear financial models, portfolio plans, and executive-ready planning materials.
• Strong written and verbal communication skills that translate into presenting recommendations to senior leadership and driving alignment in high-visibility decision forums.
• Advanced ability to visualize and translate complex data into clean, comprehensive dashboards and planning sheets.
• Exceptional organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment.
• A strong design sensibility and the ability to approach workplace challenges through creative, thoughtful design solutions.

ABOUT PROMETHEUS

Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term and the focus on enduring quality drives every element of what we do - from our selection of locations to design decisions, reinvestments into our Neighborhoods and our operating strategy. 

We are proud to be a Certified B Corporation, part of a group of companies that meets the highest standards for using business as a force for good. We have more than 500 Prometheans, and have a home office in San Mateo, with satellite offices in Portland, Oregon, and in the Bay Area. We are a vertically integrated company with four main core competencies in-house: acquisitions/investments, development, value-add renovations, and operations/property management. Prometheus has a long history of award-winning approaches to what we do, receiving over 100 awards for design and excellence including Fortune Magazine’s list of 100 Best Small & Medium Companies, the 100 Best Workplaces for Women and Best Places to Work in the Bay Area.

OUR PURPOSE

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

YOUR ROLE AND IMPACT 

Some call them "Administrative Supervisors", but at Prometheus our Home Base Supervisors do so much more. Our Home Base Supervisors focus on the administration and leadership of multiple properties. Your role is a constant blend of:

• Management of Home Base Operations – Assists with the preparation of rental agreements for neighbors and ensures the collection of specified rents; Assists in maintaining occupancy goals as defined by the operating budget and management plan for each Neighborhood. Provides support for the Home Base team in qualifying future neighbors, verifying applications, performing credit investigations, and creating all associated documentation accompanying the rental agreements in a timely and accurate fashion. Audits and approves move-in, renewal, and move-out documentation as well as delinquency reports to ensure accuracy and compliance with Prometheus standards and fair housing laws. Assists with eviction of tenants in compliance with court order and directions from attorney and owner
• Management of Personnel – Monitors and directs administrative tasks and ensures accuracy of completion by Home Base Coordinators; Interview, hire and train employees; assign and direct their work; prepare performance appraisal; discipline and reward; address complaints and resolve problems using sound judgment.
• Neighbor Relations – Present a professional, efficient approach to remedy any customer complaints and handle service requests with appropriate documentation and follow-up on a daily basis, to ensure client satisfaction; collaborate with on-site personnel in resolving customer complaints
• Department Collaboration – Interact with various managers in the property management, operations, neighborhood operations, and accounting departments to resolve accounting, legal, and neighbor issues.
• Innovation – Suggest changes to existing policies and procedures. Review proposed changes to ensure internal controls are not breached and procedures proposed are practical in relationship to their intended objective.
• Upholding Standards – Perform additional duties and handle projects as assigned by the Home Base Director; Achieve regular attendance in conformity with standards; Comply fully with all Prometheus Real Estate Group rules and regulations for the safe and effective operation of the Prometheus Real Estate Group’s facilities; Additional tasks as may be assigned from time to time by leadership or others at the leadership’s direction; Travel will be required based upon business needs.

JOB QUALIFICATIONS

• Your Experience – Prometheans come from all walks of life and from all over the globe. We’re also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should bring a passion for working in a customer service, working knowledge of housing rental laws & ordinances, bookkeeping and enjoy solving problems.
• Your Cultural Traits – Although we’re a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits. These are the defining characteristics of a Promethean: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, and Brand Ambassador.
• Other Qualifications - High school diploma or general education degree (GED). Bachelor’s degree preferred. Minimum of three years property management experience required. Minimum of two years supervisory experience

COMPENSATION & BENEFITS

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.  

Compensation

• Pay Range: $39.25 to 45.00 per hour
• Discretionary Annual Bonus Plan

Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests

Benefits & Perks

• Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
• Life insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
• Behavioral Health Program Accessible 24/7
• Tax-Free Flexible Spending Accounts
• 401(K) Retirement Plan with Employer Matching
• Recognition & Rewards Program (Torch)
• Vacation: 10 days per year with accrual increasing over time
• Anniversary Vacation Bank Granted at Tenure Milestones
• Sick Leave: 9 days per year
• 12 paid holidays, including your birthday!
• Paid Volunteer Time
• Tenure Based Housing discounts
• Educational Assistance, Tuition Reimbursement

Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide.

Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA, EEO, and EPPA pages.

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an enthusiastic and driven Senior Counsel ready to lead legal support for one of our regions, working closely with both the Revenue and Operations management and their teams, and collaborating with the other members of the legal team.

What you'll do

• Provide comprehensive legal support to one or more business regions or practice groups
• Act as a proactive and trusted business partner, offering legal and business counsel to stakeholders on a wide variety of contract-related issues, compliance matters, and risk assessments
• Work closely with business teams to develop and execute legal strategies that protect and advance the company’s operations
• Develop a deep understanding of our cutting-edge technology business and the broader urban mobility industry
• Draft, review, and negotiate a broad range of commercial contracts, including complex software as a service (SaaS) agreements, client agreements, procurement agreements, information technology agreements, government contracts, commercial leasing agreements, and consulting agreements
• Coordinate resolution of business disputes and manage outside counsel as needed
• Provide essential support to the Vice President, Associate General Counsel and other attorneys within the department

What we're looking for

• Law degree and currently licensed or has eligibility to be licensed to practice law in either Illinois, Tennessee, or New York
• 7+ years of progressive work experience in a corporate law department or a business/transactional practice group of a law firm
• Extensive experience with a wide variety of commercial contracts, including technology, government, and procurement agreements
• Hardworking, detail-oriented, and enthusiastic professional who thrives in a collaborative and close-knit team environment
• Ability to work effectively under pressure, prioritize multiple tasks, and meet tight deadlines
• Strong practical decision-making and problem-solving skills
• Exceptional transactional and legal writing skills
• Ability to quickly identify and grasp complex legal issues and communicate key issues clearly and concisely to colleagues and business partners

While not required, these are a plus:

• Demonstrated expertise in drafting and negotiating Software as a Service (SaaS) contracts or commercial leases
• Prior in-house legal experience

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $175,000.00 USD to $185,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking an enthusiastic and driven Senior Counsel ready to lead legal support for one of our regions, working closely with both the Revenue and Operations management and their teams, and collaborating with the other members of the legal team.

What you'll do

• Provide comprehensive legal support to one or more business regions or practice groups
• Act as a proactive and trusted business partner, offering legal and business counsel to stakeholders on a wide variety of contract-related issues, compliance matters, and risk assessments
• Work closely with business teams to develop and execute legal strategies that protect and advance the company’s operations
• Develop a deep understanding of our cutting-edge technology business and the broader urban mobility industry
• Draft, review, and negotiate a broad range of commercial contracts, including complex software as a service (SaaS) agreements, client agreements, procurement agreements, information technology agreements, government contracts, commercial leasing agreements, and consulting agreements
• Coordinate resolution of business disputes and manage outside counsel as needed
• Provide essential support to the Vice President, Associate General Counsel and other attorneys within the department

What we're looking for

• Law degree and currently licensed or has eligibility to be licensed to practice law in either Illinois, Tennessee, or New York
• 7+ years of progressive work experience in a corporate law department or a business/transactional practice group of a law firm
• Extensive experience with a wide variety of commercial contracts, including technology, government, and procurement agreements
• Hardworking, detail-oriented, and enthusiastic professional who thrives in a collaborative and close-knit team environment
• Ability to work effectively under pressure, prioritize multiple tasks, and meet tight deadlines
• Strong practical decision-making and problem-solving skills
• Exceptional transactional and legal writing skills
• Ability to quickly identify and grasp complex legal issues and communicate key issues clearly and concisely to colleagues and business partners

While not required, these are a plus:

• Demonstrated expertise in drafting and negotiating Software as a Service (SaaS) contracts or commercial leases
• Prior in-house legal experience

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $175,000.00 USD to $185,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

ABOUT PROMETHEUS

Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term and the focus on enduring quality drives every element of what we do - from our selection of locations to design decisions, reinvestments into our Neighborhoods and our operating strategy. 

We are proud to be a Certified B Corporation, part of a group of companies that meets the highest standards for using business as a force for good. We have more than 500 Prometheans, and have a home office in San Mateo, with satellite offices in Portland, Oregon, and in the Bay Area. We are a vertically integrated company with four main core competencies in-house: acquisitions/investments, development, value-add renovations, and operations/property management. Prometheus has a long history of award-winning approaches to what we do, receiving over 100 awards for design and excellence including Fortune Magazine’s list of 100 Best Small & Medium Companies, the 100 Best Workplaces for Women and Best Places to Work in the Bay Area.

OUR PURPOSE

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

YOUR ROLE AND IMPACT 

Some companies call them “Maintenance Supervisors,” but at Prometheus, our Neighborhood Service Managers do so much more. The Neighborhood Service Manager is responsible for all physical operations of the Neighborhood, particularly the preservation and maintenance of the property. 

• Leadership - In order to provide a quality living environment, it's essential to establish positive, productive relationships with the Neighborhood staff. You will hire, train, and mentor your staff, resolve problems, and look out for the best interest of the Neighborhood.
• Neighborhood Management  - As the Neighborhood Service Manager, you are responsible for the budget through cost-effective management of maintenance functions. You will be in charge of on-going safety training, capital projects, managing vendors and contractors, and maintaining inventory.
• Upholding Standards - Your team and Neighborhood will look to you for answers and it's your job to know where to find them. You'll be a knowledge holder of company policies and an example of how to comply with rules and regulations for the safe and effective operation of the Neighborhood.

HERE'S MORE OF THE NITTY-GRITTY:  

• Experience - You must have a minimum of five years' experience and/or training in the apartment maintenance and a minimum of two years supervisory experience. 
• Customer Service - You are able to effectively present information and respond to questions from groups of managers, clients, Neighbors, and the general public.
• Availability - This isn't just a 9 to 5 job for you. You're ready to help when needed, and you are on-call to help your team & Neighborhood. 
• Education - A High school diploma or general education degree (GED) is required. You must have a minimum of three certificates from related institutions reflecting completion of maintenance related courses, such as: BOMA, IREM and/or vocational programs.
• Safety - You must have a working knowledge of federal, state and local governing laws, and the ability to read and interpret documents such as: safety rules, operating manuals and maintenance instructions.
• Physical - This role requires standing, sitting, walking, repetitive motions, listening and hearing ability, and visual acuity. You must be able to lift up to 50 lbs. occasionally.

COMPENSATION AND BENEFITS

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.  

Compensation

• Pay Range: $38.75 to $45.00 per hour
• Discretionary Semi-Annual Bonus Plan
• Standby Pay & On-Call Premium Pay

Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests

Benefits & Perks

• Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
• Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
• Behavioral Health Program Accessible 24/7
• Tax-Free Flexible Spending Accounts
• 401(K) Retirement Plan with Employer Matching
• Recognition & Rewards Program (Torch)
• Vacation: 10 days per year with accrual increasing over time
• Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
• Sick Leave: 9 days per year
• 12 paid holidays, including your birthday!
• Paid Volunteer Time
• Tenure-based Housing Discounts
• Educational Assistance, Tuition Reimbursement

Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide.

Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA, EEO, and EPPA pages.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living, and the General Manager is a keystone team member in the execution of our vision. This position is a dynamic business manager, community leader and expert in maintaining thriving operational, expense and revenue performance.

The General Manager is a customer-centric leader that excels in a fast-paced, agile, collegiate environment. This role demands quick-thinking and excellent decision quality, general business knowledge, exceptional leadership and an innate self-drive.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

• Partner with Talent Acquisition and HR Operations to attract and hire exceptional team members through Greenhouse.
• Collaborate with Learning & Development to train, develop and provide leadership to exceptional team members to ensure the property can operate effectively and to ensure team members are pursuing the next step in their Scion career.
• Accountable for scheduling appropriate property staffing at all times, including after hour on-call shifts, being the primary responder.
• Elevate employee experience through data, conversations and team building to ensure high morale.

Property Administration

• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
• Engage internal Legal department for vendor management, risk management, court appearance and contract administration matters.
• Conduct quarterly apartment inspections to assess damage and identify property improvements to address.

Facilities & Capital

• Accountable for safe and sanitary community experience for employees, residents and guests including curb appeal, operationally sound facilities, common areas and preventative maintenance.
• Uphold The Scion Standard by conducting monthly property walks and submitting scorecard assessments around inspections.
• Maintain and audit valid building and system permits to ensure that the property complies with all codes and company standards.
• Responsible for identifying all capital expenditures improvements needed at the property and working with Regional Manager and Facilities & Capital Department on approval and execution of new projects.
• Obtain vendor bids on all projects and gain approval for projects that exceed the budgeted threshold for the property.

Annual Turnover Process

• Proactively plan and execute annual turnover process with the Assistant General Manager and Facilities Supervisor to ensure all team members and vendors have clear goals and expectations to meet deadlines.
• Partner closely with Talent Acquisition to adequately staff the property for support with annual turnover deadlines.
• Forecast and manage financial performance of annual turnover process to keep controllable property expenses within budget.
• Utilize Turnable to create, manage and update electronic turnover board to ensure adequate progress is being made and deadlines are being met.
• Conduct move-out inspections and vendor service walks to ensure units are ready for resident move-in dates.
• Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Financial Performance

• Work closely with partner departments for financial aspects of the property such as preparing annual and capital budgets, managing property expenditures, invoice entry, payroll, inventory, collection policies, forecasting, meeting revenue targets, credit card reconciliation, variance reporting, vendor service agreements and month-end processes.
• Proactively seek out ways to add revenue and/or reduce expenses to enhance Net Operating Income.

Customer Experience & Sales

• Implement and maintain Scion’s customer experience philosophy including but not limited to brand integrity, reputation management, resident events, work order management, turnover, hiring and developing staff with a customer experience mindset.
• Accountable for monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience.
• Accountable for achieving all unique Key Performance Indicator set for the property.
• Support AGM with escalated resident concerns and assist in de-escalating situations when needed.
• Accountable for achieving revenue targets such as market rates, gain to lease, concessions, and leasing velocity.

The responsibilities listed above may not be all inclusive.

What We Require

• Exceptional written and verbal communicator
• Time Management
• Conflict Management
• Vendor management
• Confidentiality
• Customer-centric mindset
• 3+ years’ experience managing living communities and a team of 3+
• Proficient in Property Management Systems (Entrata preferred)

Relevant Systems and Platforms

• Vena (Budgeting tool)
• Entrata (Property Management System)
• Greenhouse (Applicant Tracking System)
• Lattice (Performance Management System)
• Turnable (Electronic Turn board)
• ADP (Staff schedule and payroll system)
• Qualtrics (Employee and Resident Experience platform)
• Microsoft Office
• Ops Technology
• ClickUp (Project Management Tool)
• Scion Intelligence

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring non-traditional hours during peak times, emergencies and inclement weather.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND4 #wearehiring #werehiring

ABOUT PROMETHEUS

Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term and the focus on enduring quality drives every element of what we do - from our selection of locations to design decisions, reinvestments into our Neighborhoods and our operating strategy. 

We are proud to be a Certified B Corporation, part of a group of companies that meets the highest standards for using business as a force for good. We have more than 500 Prometheans, and have a home office in San Mateo, with satellite offices in Portland, Oregon, and in the Bay Area. We are a vertically integrated company with four main core competencies in-house: acquisitions/investments, development, value-add renovations, and operations/property management. Prometheus has a long history of award-winning approaches to what we do, receiving over 100 awards for design and excellence including Fortune Magazine’s list of 100 Best Small & Medium Companies, the 100 Best Workplaces for Women and Best Places to Work in the Bay Area.

OUR PURPOSE

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

YOUR ROLE AND IMPACT 

Some companies call them “Assistant Property Managers” or "Assistant Business Managers", but at Prometheus our Leasing & Experience Managers do so much more. As a Leasing & Experience Manager, your role is a constant blend of:

• Neighbor Relations - If you love helping people, building relationships, planning events, and providing five-star quality customer service than this position is for you. You will present a professional approach to remedy any Neighbor concerns and follow-up as necessary to ensure the Ultimate Neighbor Experience.  
• Leasing Activities - You're already a leasing All-Star and in this position, you will assist other Neighbor Ambassadors with closing. Additionally, you will help create strategic sales and marketing programs to maximize rental activity, developing an intimate knowledge of market conditions. 
• Daily Operations - You will take a proactive role in the preparation and maintenance of Neighbor profiles. You'll assist with pricing, concessions, occupancy reporting, and collections.
• Supervisory Responsibilities - You will supervise the leasing team, provide general training & development, and set goals & celebrate milestones. We love to have fun while we work and celebrate each other!

HERE'S MORE OF THE NITTY-GRITTY: 

• Working Weekends - Our Neighborhoods are busiest on the weekends, so that's when we need you there. Your schedule will include regular days off that fall between Monday through Friday. Of course, we still want you to take vacation time, including weekends, and come back refreshed and relaxed. We offer great vacation perks, including your birthday! 
• Your Experience - Prometheans come from all walks of life and from all over the globe. We’re also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should bring a passion for working in a customer service, sales and marketing environment, and have at least two years' experience in a leasing position.
• Your Education - A Bachelor’s degree is preferred and a high school diploma or general education degree (GED) is required.

COMPENSATION AND BENEFITS

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.   

Compensation

• Pay Range: $33.75 to $38.75 per hour
• $200 Incentive Per Lease
• Discretionary Semi-Annual Bonus Plan
• Weekend Shift Premium Pay

Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests

Benefits & Perks

• Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
• Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
• Behavioral Health Program Accessible 24/7
• Tax-Free Flexible Spending Accounts
• 401(K) Retirement Plan with Employer Matching
• Recognition & Rewards Program (Torch)
• Vacation: 10 days per year with accrual increasing over time
• Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
• Sick Leave: 9 days per year
• 12 paid holidays, including your birthday!
• Paid Volunteer Time
• Tenure-based Housing Discounts
• Educational Assistance, Tuition Reimbursement

Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide.

Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA, EEO, and EPPA pages.

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About the Role

We are seeking a motivated and customer-focused Leasing Associate to join our team at a townhome community. This onsite role is based in a professional office attached to a leasing office and plays a key part in driving leasing success and providing an exceptional resident experience. This is a one year commitment.

Responsibilities

• Manage a high volume of leasing inquiries from prospective residents via phone, email, and SMS with prompt, professional communication
• Schedule and conduct in-person tours, including walk-ins and Open Houses, showcasing available homes and community features
• Deliver consistent follow-up with prospective residents to ensure timely conversion and exceptional service throughout the leasing journey
• Listing homes on the local MLS, if applicable
• Networking with local brokerages 
• Collect and aggregate documentation necessary for rental application screening
• Develop strong knowledge of the available inventory
• Conduct weekly community inspections
• Oversee common area and exterior maintenance
• Maintain model homes / office
• Track leasing metrics
• Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions.

Qualifications

• Must be an active Real Estate Agent licensed in Texas
• Must be able to commit to working Tuesdays - Saturdays, 9am - 6pm, with some required flexibility
• 2+ years of experience in Property Management or related field (i.e. hospitality, real estate)
• Ability to prioritize and take initiative 
• Phenomenal communication skills, both written and verbal
• High attention to detail
• Tech-savvy with the ability to use Google Suite 

Location

This position is classified as Onsite, and this person must be located or willing to travel daily to 6201 Indiana Ave., Lubbock, TX 79413.

Travel Required

This position will require some travel within the market with 10% of the time (likely 1x a month).

Compensation

$25.00 per hour + $150 commission per self-generated lease executed

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

#LI-ONSITE

About the Role

We are seeking a detail-oriented and highly motivated accounting professional to join our growing finance team as Manager, Corporate Accounting. In this role, you will own key areas of the month-end close process, including debt and interest expense, fixed assets, leases, capitalized software, payroll accounting, and share-based compensation. You will partner closely with the Director, Corporate Accounting to build and maintain well-controlled, efficient accounting processes and contribute to a high-performing team that can scale with Flex's next phase of growth. The ideal candidate brings a strong technical accounting foundation, a proactive mindset, and the ability to thrive in a fast-paced, high-growth tech environment. This position will report to the Director, Corporate Accounting and will be located in our New York headquarters on a hybrid basis.

What You'll Do

• Own the month-end close for core financial statement areas including debt and interest expense (ASC 470), fixed assets, leases (ASC 842), capitalized software (ASC 350-40), payroll, and share-based compensation (ASC 718), ensuring accuracy and timeliness across all areas
• Prepare and maintain balance sheet reconciliations, supporting schedules, and documentation in accordance with US GAAP
• Design and maintain a robust accruals process for operating expenses, ensuring completeness, accuracy, and appropriate supporting documentation across all relevant spend categories; partner with business owners to improve visibility and forecasting of accrued liabilities
• Identify and drive continuous improvements to close processes, including enhanced documentation, review workflows, and automation opportunities
• Develop and apply technical accounting conclusions in accordance with GAAP, and clearly communicate findings and outcomes to team members and cross-functional stakeholders
• Ensure strong internal controls across areas of ownership; support SOX readiness initiatives by designing, documenting, and operating effective controls within the financial close process
• Partner with cross-functional teams — including People, Legal, Treasury, and Strategic Finance — to ensure the accuracy and completeness of accounting for complex or judgmental areas
• Support the Director, Corporate Accounting and broader finance team in ERP implementation and financial systems initiatives, with a focus on record-to-report processes; contribute to the evolution of the company's chart of accounts and financial reporting structure to support scalability and improved decision-making
• Contribute to the development and enforcement of accounting policies, keeping current on relevant guidance and proactively assessing the impact of new standards
• Mentor and develop junior team members, fostering a culture of ownership, curiosity, and continuous improvement
• Roll up your sleeves and directly execute work as a preparer when needed, maintaining a hands-on approach as the team continues to scale

Qualifications

• Bachelor's degree in Accounting, Finance, or related field
• Active CPA license in good standing
• 5+ years of relevant accounting experience, with demonstrated ownership of technical accounting areas; prior Big 4 experience is highly preferred
• Strong understanding and application of US GAAP, with practical experience in areas including leasing (ASC 842), debt (ASC 470), share-based compensation (ASC 718), and capitalized software (ASC 350-40)
• Prior experience in fintech, financial services, or a regulated industry is preferred, particularly within a high-growth environment
• Experience with ERP systems and financial close tooling; exposure to ERP implementation projects is a plus
• Solid knowledge of internal controls and SOX compliance; experience designing and operating controls within a financial close process is strongly preferred
• Must be comfortable navigating ambiguity and shifting priorities in a fast-paced, high-growth environment — nimble and able to pivot quickly
• Highly organized and detail-oriented, with strong analytical and problem-solving skills and the ability to work both independently and collaboratively
• AI-forward mindset with a genuine curiosity for how emerging tools and technologies — including AI assistants like Claude — can be leveraged to enhance and evolve accounting processes, reporting, and workflows; experience experimenting with or implementing AI-driven solutions in an accounting or finance context is a plus
• Excellent communication skills and a high degree of self-awareness, humility, and collaboration — proven ability to build relationships across functions and levels of the organization
• Ability to work well under pressure, prioritize effectively, and demonstrate leadership and mentorship within the accounting team

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the on-target earning (OTE) pay range for this role is $119,000 - $149,000 USD.

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

We are looking for a motivated Manager level individual to join our team who will play a key role in our SEC reporting process and bring a strong technical accounting background that will enable this individual to assist in navigating a growing organization and steady stream of technical topics. This individual will report to the Director of SEC Reporting and Technical Accounting.

What You'll Do:

• Drive the preparation and timely completion of SEC filings, including Forms 10-Q, 10-K, 8-K, and other periodic filings in compliance with U.S. GAAP and SEC regulations:
  • Prepare EPS and cash flow statements
  • Experience with ASC 842 - Leases, ASC 718 - Stock-based compensation (RSU, PSU, ESPP and awards modifications).
  • Collaborate cross-functionally with internal teams and external auditors to gather and validate required disclosures and supporting documentation
  • Monitor new accounting pronouncements and assess their impact on the company’s financial statements
  • Review iXBRL tagging requirements
  • Assist with quarterly earnings release support
• Perform technical accounting research and prepare memoranda on complex or non-routine transactions (e.g., equity transactions, business combinations, revenue recognition, leasing).
• Develop and maintain accounting policies and procedures aligned with best practices and regulatory requirements.
• Support internal control processes in compliance with SOX 404 requirements.
• Collaborate cross-functionally with Finance, Legal, and other departments on transactions and reporting needs.
• Support monthly accounting process, including preparation or review of journal entries related to technical accounting transactions.
• Contribute to continuous improvement of reporting processes, systems, and controls.

What You Need:

• Degree in accounting or finance and active CPA license required.
• Minimum of 6 years of accounting experience, with at least 5 years of progressive experience in public accounting (Big 4 or large regional firm).
• Strong knowledge of U.S. GAAP, SEC reporting requirements, and internal control frameworks.
• Demonstrated ability to research and resolve complex technical accounting issues.
• Exceptional attention to detail and commitment to quality and accuracy.
• Strong project management and communication (written and verbal) skills, with the ability to translate complex technical issues using clear and concise language.
• Proficiency in Microsoft Excel, Google Workspace, and Workiva.
• Ability to work independently, meet tight deadlines, and manage multiple priorities.

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications.

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $146,900 - $183,600. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND6 #wearehiring #werehiring part-time / part time

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND5 #wearehiring #werehiring full-time / full time

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities. 

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND5 #wearehiring #werehiring

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities. 

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND2 #wearehiring #werehiring part-time / part time

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities. 

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND6 #wearehiring #werehiring part-time / part time

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Customer Experience Manager is vital in delivering exceptional customer service at our larger communities. The CXM will support revenue and sales goals by implementing customer experience initiatives and fostering a customer-centric culture, while identifying opportunities to grow relationships. This role demands exceptional interpersonal skills and an all-in work ethic.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

• Provide leadership and coaching for Experience Team Member staff performance and foster a positive and productive team environment.
• Assist the General Manager with ensuring all onsite staff are trained and compliant with Fair Housing, safety and company policies.

Property Administration

• Assist with planning and executing successful annual Turnover processes.
• Assist with move-in and move-out processes.

Facilities & Capital

• Regularly inspect and report on property curb appeal and overall appearance of building exterior, common areas, amenities, and apartments.
• Coordinate work orders with appropriate staff to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high.
• Keep a consistent pulse on resident feedback regarding facilities and maintenance needs.

Annual Turnover Process

• Partner with General Manager, Assistant General Manager and Facilities Supervisor in the planning and execution of annual Turnover processes.

Customer Experience & Sales

• Assist with all customer sales interactions, both personally and through directing team members in alignment with company standards.
• Utilize KPIs to report on trends, insights and proactively address issues.
• Provide expert direction on sales and revenue goals and lead the team to achieve them.
• Utilize KPIs to report on trends, insights and proactively address issues.
• Perform weekly market surveys to Identify and recommend local marketing opportunities, appropriate marketing messages and material to drive traffic to the property.
• Oversee all on-campus and in-person marketing events.
• Execute social media and communication strategies on various platforms to engage customers.

Financial Performance

• Manage promotional material and property incentives meeting marketing and concession budget.

The responsibilities listed above are not all inclusive.

Qualifications

• College graduate preferred, with a minimum of two years of customer service, sales and/or community management experience, or an equivalent combination.
• Ability and willingness to work up to six days per week for necessary level of management coverage.
• Values and fosters a sensitive and supportive approach to a diverse working and living environment.
• Commitment to excellence and high standards, with acute attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and Property Management Systems.
• Works well with all levels of management.
• Strong organizational, problem-solving, and analytical skills.
• Handles multiple, complex projects, with minimal guidance, prioritizes effectively, and meets deadlines.
• Works well independently and as a member of various teams.

What We Require

• Customer-centric mindset
• Exceptional written and verbal communicator
• Brand awareness
• Marketing and leasing
• Keen organization and prioritization skills
• 1+ years’ experience working in customer service

Relevant Systems and Platforms

• Entrata (Property Management System)
• Greenhouse (Applicant Tracking System)
• Lattice (Performance Management System)
• Turnable (Electronic Turn board)
• Microsoft Office
• Social Media Platforms (Instagram, Tik Tok, Facebook)

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and up to six days per week during peak times.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND6 #wearehiring #werehiring

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND1 #wearehiring #werehiring full-time / full time

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities. 

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

*This is dual-site Community Manager opportunity with both properties being located in Madison, WI*

Your Opportunity

Scion is paving a path in student living, and the General Manager is a keystone team member in the execution of our vision. This position is a dynamic business manager, community leader and expert in maintaining thriving operational, expense and revenue performance.

The General Manager is a customer-centric leader that excels in a fast-paced, agile, collegiate environment. This role demands quick-thinking and excellent decision quality, general business knowledge, exceptional leadership and an innate self-drive.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

• Partner with Talent Acquisition and HR Operations to attract and hire exceptional team members through Greenhouse.
• Collaborate with Learning & Development to train, develop and provide leadership to exceptional team members to ensure the property can operate effectively and to ensure team members are pursuing the next step in their Scion career.
• Accountable for scheduling appropriate property staffing at all times, including after hour on-call shifts, being the primary responder.
• Elevate employee experience through data, conversations and team building to ensure high morale.

Property Administration

• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
• Engage internal Legal department for vendor management, risk management, court appearance and contract administration matters.
• Conduct quarterly apartment inspections to assess damage and identify property improvements to address.

Facilities & Capital

• Accountable for safe and sanitary community experience for employees, residents and guests including curb appeal, operationally sound facilities, common areas and preventative maintenance.
• Uphold The Scion Standard by conducting monthly property walks and submitting scorecard assessments around inspections.
• Maintain and audit valid building and system permits to ensure that the property complies with all codes and company standards.
• Responsible for identifying all capital expenditures improvements needed at the property and working with Regional Manager and Facilities & Capital Department on approval and execution of new projects.
• Obtain vendor bids on all projects and gain approval for projects that exceed the budgeted threshold for the property.

Annual Turnover Process

• Proactively plan and execute annual turnover process with the Assistant General Manager and Facilities Supervisor to ensure all team members and vendors have clear goals and expectations to meet deadlines.
• Partner closely with Talent Acquisition to adequately staff the property for support with annual turnover deadlines.
• Forecast and manage financial performance of annual turnover process to keep controllable property expenses within budget.
• Utilize Turnable to create, manage and update electronic turnover board to ensure adequate progress is being made and deadlines are being met.
• Conduct move-out inspections and vendor service walks to ensure units are ready for resident move-in dates.
• Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Financial Performance

• Work closely with partner departments for financial aspects of the property such as preparing annual and capital budgets, managing property expenditures, invoice entry, payroll, inventory, collection policies, forecasting, meeting revenue targets, credit card reconciliation, variance reporting, vendor service agreements and month-end processes.
• Proactively seek out ways to add revenue and/or reduce expenses to enhance Net Operating Income.

Customer Experience & Sales

• Implement and maintain Scion’s customer experience philosophy including but not limited to brand integrity, reputation management, resident events, work order management, turnover, hiring and developing staff with a customer experience mindset.
• Accountable for monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience.
• Accountable for achieving all unique Key Performance Indicator set for the property.
• Support AGM with escalated resident concerns and assist in de-escalating situations when needed.
• Accountable for achieving revenue targets such as market rates, gain to lease, concessions, and leasing velocity.

The responsibilities listed above may not be all inclusive.

What We Require

• Exceptional written and verbal communicator
• Time Management
• Conflict Management
• Vendor management
• Confidentiality
• Customer-centric mindset
• 3+ years’ experience managing living communities and a team of 3+
• Proficient in Property Management Systems (Entrata preferred)

Relevant Systems and Platforms

• Vena (Budgeting tool)
• Entrata (Property Management System)
• Greenhouse (Applicant Tracking System)
• Lattice (Performance Management System)
• Turnable (Electronic Turn board)
• ADP (Staff schedule and payroll system)
• Qualtrics (Employee and Resident Experience platform)
• Microsoft Office
• Ops Technology
• ClickUp (Project Management Tool)
• Scion Intelligence

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring non-traditional hours during peak times, emergencies and inclement weather.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND5 #wearehiring #werehiring 

Your Opportunity

The Director of Product Engineering is responsible for leading the design, development, and delivery of Scion’s internal and resident-facing software tools. This role sits at the intersection of product management, engineering execution, and business strategy—ensuring Scion’s technology platforms drive operational efficiency, enhance resident experience, and scale with portfolio growth.
This leader will build and manage high-performing engineering teams, partner closely with product and operations stakeholders, and establish a modern, scalable technology ecosystem aligned with Scion’s long-term digital strategy.

Your Responsibilities

Engineering Leadership & Strategy

• Define and execute the engineering vision for Scion’s software platforms, aligned with business objectives.
• Lead, mentor, and grow a team of software engineers, QA, and technical leads.
• Establish best practices for architecture, coding standards, testing, and deployment.
• Drive adoption of modern development frameworks, cloud infrastructure, and scalable systems.

Product & Cross-Functional Partnership

• Partner with Product, Analytics, Revenue Management, and Operations teams to translate business needs into technical solutions.
• Collaborate on product roadmaps, ensuring engineering feasibility, scalability, and performance.
• Act as a key stakeholder in prioritization, balancing speed, quality, and business impact. 

Platform Development & Ownership

• Oversee development of internal tools (leasing, operations, reporting, integrations) and resident-facing applications. 
• Ensure systems integrate seamlessly with third-party platforms (e.g., property management systems, CRMs, payment systems).
• Drive data platform improvements to support analytics, reporting, and decision-making. 

Delivery & Execution

• Implement agile development processes to improve speed, predictability, and transparency.
• Own delivery timelines, resource planning, and execution quality.
• Monitor KPIs such as system performance, uptime, deployment frequency, and defect rates. 

Technology & Architecture

• Lead architectural decisions to ensure systems are scalable, secure, and maintainable. 
• Champion cloud-native solutions (e.g., AWS/Azure), APIs, and microservices where appropriate. 
• Ensure adherence to cybersecurity, data privacy, and compliance standards. 

Operational Excellence

• Improve engineering efficiency through tooling, automation, and CI/CD pipelines. 
• Manage vendor relationships and external development partners as needed. 
• Establish incident response processes and ensure high system reliability. 

What We Require

Experience
•    8+ years of software engineering experience, with 3–5+ years in a leadership role. 
•    Proven experience leading engineering teams delivering SaaS or enterprise software products. 
•    Experience building and scaling internal tools or operational platforms preferred. 
•    Background in e-commerce, property management/revenue management, or marketplace platforms is a plus. 
Technical Expertise
•    Strong understanding of modern web architectures, APIs, and cloud infrastructure. 
•    Experience with languages/frameworks such as JavaScript (React, Node), Ruby on Rails, Python, or similar. 
•    Familiarity with data systems, integrations, and analytics platforms. 
•    Experience implementing CI/CD pipelines and DevOps practices. 
Leadership & Business Skills
•    Demonstrated ability to align engineering efforts with business outcomes. 
•    Strong communication skills with both technical and non-technical stakeholders. 
•    Experience working in cross-functional, product-driven environments. 
•    Ability to prioritize effectively in a fast-paced, growth-oriented organization. 
________________________________________
Key Competencies
•    Strategic thinking with hands-on execution capability 
•    Strong ownership and accountability 
•    Collaborative leadership style 
•    Data-driven decision-making 
•    Continuous improvement mindset

Operational Details

• Job location is based at Scion’s Chicago corporate headquarters.
• Working hours consist of standard daytime business hours.

Your Benefits 

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND-B #wearehiring #werehiring 

Your Opportunity

Scion is paving a path in student living and the Assistant General Manager is an instrumental team member in the execution of our vision. This position will assist the General Manager with the supervision of all business functions related to operations and partner closely with the Customer & Sales Experience Manager on initiatives.

The Assistant General Manager has a bias for action and is eager to learn and grow their career in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Floating Holiday
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

• Assist with attracting candidates both on and off campus, hiring new team members and improving employee retention.
• Assist the General Manager with the training, coaching, development and leadership of exceptional team members.
• Coordinate with the Customer & Sales Experience Manager to manage the development of and adherence to the property onsite schedule, including after hour on-call shifts.
• Partner with GM to elevate employee experience through data, conversations and team building to ensure high morale.

Property Administration

• Assist GM to prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
• Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances.
• Manage all resident accounts and utility billing, coordinate accounts receivables and maintain regular auditing and documenting.

Facilities & Capital

• Responsible for a safe and sanitary community experience for employees, residents and guests including curb appeal, common areas and preventative maintenance.
• Assist with upholding the Scion Standard by conducting monthly property walks and conducting inspections.
• Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.
• Coordinate work orders with appropriate staff or vendors to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high.

Annual Turnover Process

• Assist the General Manager, Customer & Sales Experience Manager and Facilities Supervisor with the planning and execution of annual turnover process to ensure all team members and vendors have clear goals and expectations to meet deadlines.
• Assist with property staffing to ensure property has adequate support for the preparation and execution of annual turnover.
• Utilize Turnable to track electronic turnover board to ensure adequate progress is being made and deadlines are being met.
• Assess damage at move-out to calculate required charges and prepare final billing or process refunds. Track, respond and process any damage charge disputes.
• Assist the General Manager with conducting move-out inspections and vendor service walks to ensure units are ready for move-in dates.
• Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Financial Performance

• Assist in the preparation of Month End reports, reconcile, and balance all accounts receivable.
• Enforce and comply with all Scion late fees, Non-Sufficient Funds (NSF) fees and collection policies, keeping delinquency below 2% by month-end.
• Post and collect damage charges from quarterly inspections.=

Customer Experience & Sales

• Develop written communication to keep customers informed of important community information to prevent resident concerns.
• Support the CXM with the execution of customer experience initiatives, engagement initiatives and additional marketing opportunities.
• Utilize Key Performance Indicators (KPIs) to report on trends, insights and proactively address issues to provide expert direction on sales and revenue goals such as market rates, gain to lease, concessions, and leasing velocity.
• Manage all escalated resident concerns and account matters in a timely manner. and implement changes to improve resident experience based on common escalated concerns that appear.
• Respond to Google and Yelp reviews via Entrata and partner with team members to address concerns.
• Assist with monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience.

The responsibilities listed above may not be all inclusive.

What We Require

• Exceptional written and verbal communicator
• Strong detail orientation
• Confidentiality
• Customer-centric mindset
• 1+ years’ experience working at living communities/property management
• Proficient in Property Management Systems (Entrata preferred)

Relevant Systems and Platforms

• Entrata (Property Management System)
• Greenhouse (Applicant Tracking System)
• Lattice (Performance Management System)
• Turnable (Electronic Turn board)
• Qualtrics (Employee and Resident Experience platform)
• Microsoft Office
• Ops Technology
• ClickUp (Project Management Tool)
• Scion Intelligence

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring additional non-traditional hours during peak times and emergencies.

*This is dual-site Customer Experience Manager opportunity with both properties being located in Fort Collins, CO*

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND5 #wearehiring #werehiring 

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND2 #wearehiring #werehiring full-time / full time

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Assistant General Manager is an instrumental team member in the execution of our vision. This position will assist the General Manager with the supervision of all business functions related to operations and partner closely with the Customer & Sales Experience Manager on initiatives.       

The Assistant General Manager has a bias for action and is eager to learn and grow their career in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Floating Holiday
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The compensation range for this part-time position is $16-$17/hour. Our compensation ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. 

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Your Opportunity

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.

The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.

Your Responsibilities

Customer Experience & Sales

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.

Property Administration

• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

The responsibilities listed above may not be all inclusive.

What We Require

• Customer-centric mindset
• Agility & flexibility with a frequently changing environment
• Great communication & interpersonal skills with a diverse population
• Reliability & self-discipline
• Availability to work during summer, holidays, and Turn periods

Operational Details

• Job location is at the assigned property.
• Working hours consist of daytime business hours and after hour on-call rotation.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.