Who we are

Our Field Team is comprised of Coaches who establish connections with members and create inclusive in-person communities at our Studio locations. They inspire our members to develop healthy habits by teaching them how to eat healthier while still enjoying their favorite foods, move more, sleep better, and shift their mindset, all while fostering a sense of community and belonging. Each week, our Coaches and Guides work hard to help members achieve their wellness goals and make positive lifestyle changes

What you will do

Here’s a quick snapshot of what you can expect:

• Deliver an exceptional studio experience by creating a welcoming environment for members including: check-ins, enrolling and processing members in the system.
• Build strong connections in the community by seeking opportunities to build on-brand partnerships, attract new members, and create brand awareness while representing WW at internal and external community events.
• Focus on member recruitment and retention by relationship building with members and providing them the support, tools or products they need to be successful.

Ensure guidelines are followed for each workshop and maintenance of the studio, including stocking shelves with products.

Who you are

Here’s what you need to bring to the table:

• Passionate about wellness and either a current WW member or excited to become one
• Excellent at active listening to be able to provide our members with assistance.
• Social media savvy or content creator
• Able to travel to our workshop locations within the territory
• Interested in a flexible, part-time schedule 

Who we are

Our Field Team is comprised of Coaches who establish connections with members and create inclusive in-person communities at our Studio locations. They inspire our members to develop healthy habits by teaching them how to eat healthier while still enjoying their favorite foods, move more, sleep better, and shift their mindset, all while fostering a sense of community and belonging. Each week, our Coaches and Guides work hard to help members achieve their wellness goals and make positive lifestyle changes

What you will do

Here’s a quick snapshot of what you can expect:

• Deliver an exceptional studio experience by creating a welcoming environment for members including: check-ins, enrolling and processing members in the system.
• Build strong connections in the community by seeking opportunities to build on-brand partnerships, attract new members, and create brand awareness while representing WW at internal and external community events.
• Focus on member recruitment and retention by relationship building with members and providing them the support, tools or products they need to be successful.

Ensure guidelines are followed for each workshop and maintenance of the studio, including stocking shelves with products.

Who you are

Here’s what you need to bring to the table:

• Passionate about wellness and either a current WW member or excited to become one
• Excellent at active listening to be able to provide our members with assistance.
• Social media savvy or content creator
• Able to travel to our workshop locations within the territory
• Interested in a flexible, part-time schedule 

Who we are

Our Field Team is comprised of Coaches who establish connections with members and create inclusive in-person communities at our Studio locations. They inspire our members to develop healthy habits by teaching them how to eat healthier while still enjoying their favorite foods, move more, sleep better, and shift their mindset, all while fostering a sense of community and belonging. Each week, our Coaches and Guides work hard to help members achieve their wellness goals and make positive lifestyle changes

What you will do

Here’s a quick snapshot of what you can expect:

• Deliver an exceptional studio experience by creating a welcoming environment for members including: check-ins, enrolling and processing members in the system.
• Build strong connections in the community by seeking opportunities to build on-brand partnerships, attract new members, and create brand awareness while representing WW at internal and external community events.
• Focus on member recruitment and retention by relationship building with members and providing them the support, tools or products they need to be successful.

Ensure guidelines are followed for each workshop and maintenance of the studio, including stocking shelves with products.

Who you are

Here’s what you need to bring to the table:

• Passionate about wellness and either a current WW member or excited to become one
• Excellent at active listening to be able to provide our members with assistance.
• Social media savvy or content creator
• Able to travel to our workshop locations within the territory
• Interested in a flexible, part-time schedule 

Job Summary: 

The Employment Litigation Associate will support the company’s employment-related litigation and dispute resolution matters. This role will focus on handling employment claims, advising on workplace risk, and supporting broader litigation matters as needed. This role requires being proactive, detail-oriented, and business-minded, with experience managing employment disputes in a fast-paced environment.

Job Expectations:

Employment Litigation & Claims

• Manage and support employment-related claims, including wage and hour disputes, wrongful termination, discrimination, harassment, retaliation, and PAGA matters
• Assist in responding to administrative agency charges (e.g., EEOC, DFEH/CRD, Labor Commissioner)
• Draft position statements, settlement agreements, and litigation documents
• Partner with HR and internal stakeholders on pre-litigation dispute resolution and risk mitigation

Litigation Support

• Assist in handling broader litigation matters, including commercial disputes, consumer claims, and regulatory inquiries as needed
• Conduct legal research and draft memoranda, pleadings, and discovery responses
• Support case strategy development and fact investigations

Risk Mitigation & Advisory

• Provide practical legal advice to HR and business teams on employee relations matters as well as employment practices and policies
• Help develop and update employment-related policies, procedures, and training materials
• Identify trends in claims and recommend proactive risk mitigation strategies

Outside Counsel & Operations

• Coordinate with outside counsel on employment litigation matters, including managing deadlines, strategy alignment, and budgets
• Support document preservation, litigation holds, and e-discovery processes
• Maintain organized case files and assist with reporting and tracking of claims

 Preferred Experience

• Experience supporting in-house legal teams or working with corporate clients
• Exposure to multi-state or international employment issues
• Experience in e-commerce, retail, or consumer-facing industries

Knowledge, Skills and Abilities:

Required:         

• Experience handling employment claims, including agency charges and civil litigation
• Strong knowledge of federal and state employment laws (e.g., FLSA, Title VII, ADA, FEHA, wage and hour laws, PAGA)
• Excellent legal research, writing, and analytical skills
• Ability to manage multiple matters and deadlines in a fast-paced environment
• Strong judgment and problem-solving skills
• Ability to translate legal risk into practical business guidance
• Collaborative and cross-functional mindset
• High attention to detail and organizational skills
• Strong ability for prioritization of multiple competing matters
• Effective communication and stakeholder management

Equipment Knowledge:

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires a minimum of five (5) to seven (7) years of litigation experience with a focus on employment law 

Education Requirements: 

• Juris Doctor (J.D.) from an accredited law school
• Active membership in at least one U.S. state bar

#LI-ME1

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep nurses and doctors updated on customer needs for a seamless care experience.
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced knowledge in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• A strong communicator; able to interact positively with anyone and everyone 
• A strong multitasker, able to thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types  

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Full job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.

Some salient growth point highlights are as follows:

1. Of the $25 billion+ we have recovered on behalf of the people in 1988, we have recouped over $8 billion of this total in the past 2 years alone across all 50 states, Washington DC, and the US Virgin Islands.

2. We have doubled our national mega-marketing campaigns from $250M to $500M+ since 2023, making Morgan & Morgan the Number 1 company in the nation for out-of-home marketing spend in the nation. This past October, we proudly hired Geico Insurance’s former Head of Auto Marketing to serve as our new Chief Marketing Officer and continue our advancement.

3. Unlike the vast majority of our competitors, Morgan & Morgan is proud to employ attorneys who can truly call themselves trial attorneys. Last year, we tried 320 cases. In the coming years, we will double that annual number. Attorneys at Morgan & Morgan are not only expected to get trial experience and frequent exposure to the courtroom on their and their colleagues’ cases, they are required to. If you are seeking the opportunity to try cases frequently, we are confident that we can and will deliver.

4. Our attorneys are privy to world-class case docket management software, litigation resources, and a wealth of benefits in service of optimization and case development.

Summary

Morgan & Morgan is looking for an experienced General Liability Litigation Attorney to join its quickly growing practice of plaintiff's personal injury lawyers and supporting case staff in our growing office in Los Angeles, CA.

The General Liability Litigation Attorney will handle a heavy and complex case load from pre-litigation, litigation, trial prep and trial. Cases may include representing plaintiffs in slip and fall; security negligence; wrongful death; dog bite / animal attack; and other cases in Los Angeles.

Our law firm's generous and competitive compensation includes a base salary, guaranteed commission, and competitive ongoing commission fees / bonuses (uncapped), as well as a full benefits package. Additionally, each litigator will have a large case staff assisting them, including a dedicated paralegal and a dedicated legal assistant.

Responsibilities

• Day-to-day handling of both pre-litigation and litigation cases
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memoranda of law
• Guide plaintiff clients through the case process
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualifications

• Law degree (J.D. / JD / Juris Doctor) from a fully accredited law school
• An active member in good standing with the State Bar Association (CA required)
• Minimum 5+ years of personal injury / general liability experience
• Ability to manage high volume of pre-lit and litigation cases
• Excellent client service and communication skills
• Self-starter driven by long-term career goals
• Superior writing and oral advocacy skills

#LI-RK2

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep nurses and doctors updated on customer needs for a seamless care experience.
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced knowledge in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• A strong communicator; able to interact positively with anyone and everyone 
• A strong multitasker, able to thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types  

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Position Summary

Blackbird Health is looking to hire a Product Engineer—a role we define as a founder-in-residence for our engineering teams. You are not just a developer who picks up tickets; you are a product thinker who writes world-class code. Sitting at the intersection of Engineering, Product, and Design, you will own features from the back of the napkin idea to production deployment and user feedback.

This role is for a Senior Engineer on the cusp of Principal level who wants to exercise their product and program management muscles. You will work directly with clinical stakeholders to define the what and the why, then architect and build the how. If you are a former founder, a technical PM who misses coding, or an engineer who is tired of building the wrong things, this role is for you.

What makes you, you:

• Product-Minded Builder: You don't wait for a spec. You ask, Who is this for? and What problem are we solving? before writing a single line of code.
• Full-Stack Polymath: You are as comfortable discussing database schema design as you are tweaking CSS animations or setting up analytics events.
• Ownership Extremist: You view it works on my machine as a failure. You own the outcome, not just the output.
• Communication Bridge: You speak Doctor, Designer, and Engineer fluently, translating clinical needs into technical specifications.
• Pragmatic Perfectionist: You know when to ship a v1 to get feedback and when to build robust, scalable architecture for the long haul.

How you'll make an impact:

• End-to-End Feature Ownership: Lead the development of complex features (e.g., a new intake workflow or provider dashboard) from concept to launch.
• Product Definition: Collaborate with the Product & Engineering leadership to define requirements, user flows, and success metrics. You _are_ the Product Manager for your scope.
• Technical Architecture: Design scalable, maintainable full-stack solutions (React, Node.js, Python) that integrate seamlessly with our EHR and AI services.
• Program Management: Manage the timeline and delivery of your projects, coordinating across design, clinical ops, and other engineering squads.
• User Feedback Loops: Watch clinicians use your software, look at the data, and iterate rapidly. You are responsible for the success of the feature, not just the code.
• Mentorship: Elevate the team's product sense, teaching junior engineers how to think about user value and business impact.

The basics you'll need:

• 8+ years of full-stack engineering experience, with a track record of shipping complex web/mobile applications from scratch.
• Principal Level Technical Depth: Ability to architect systems, choose the right tools, and debug complex production issues independently.
• Product/Program Experience: Demonstrated experience managing projects, defining roadmaps, or working in a role where you had significant product influence (e.g., Founder, Technical PM).
• Modern Stack Proficiency: Expert in React/TypeScript, Node.js/Python, and cloud infrastructure (GCP, CDN, IAP).
• Data Fluency: Comfortable using SQL or analytics tools (Tableau, Snowflake, Looker, Databricks) to answer your own questions about user behavior.

Nice to have:

• Experience as a Founder or early employee at a startup.
• Background in Design/UX (Figma skills are a plus).
• Experience in Healthcare/Health Tech, understanding clinical workflows or FHIR data models.
• Experience with LLM/AI integration into user-facing products

Why Blackbird is unique:

• Frontier Technology: We are building an AI-native operating system for healthcare, not just another telemedicine app.
• High Autonomy: As a Product Engineer, you have the freedom to define the solution, not just implement it.
• Leadership Impact: You will report directly to technology executives and be a key voice in company-wide strategic decisions.
• Flexible schedule – set your own hours 
• Supportive work culture

Benefits

• Medical, Dental & Vision coverage (available on day 1 of employment)
• 401k (with a company match)
• Employer-paid life insurance coverage
• Generous paid time off
• Opportunities for career growth
• Final compensation determined based on experience

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep nurses and doctors updated on customer needs for a seamless care experience.
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information.
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced proficiency in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• Strong communication skills; able to interact positively with anyone and everyone 
• The ability to multitask and thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Problem solving skills and a focus on innovation
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend.
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Why We Have This Role

How You’ll Find Success

• Ownership: You don't just identify issues; you build the solutions. You will take full responsibility for maintaining our global entities and supporting our real estate team’s initiatives, and will be a critical partner to the business on a wide-range of supplier agreements.  
• High-Stakes Navigation: You thrive in ambiguity. You provide clear, actionable paths forward that balance legal risk with business velocity.
• Becoming a Go-To Expert: You will quickly become a highly proficient and go-to resource for the company.
• Pragmatic and Trusted Partnership: You will build deep trust across the organization by being a responsive, helpful, and solutions-oriented partner. With a high EQ, you will translate complex legal requirements into actionable business guidance. Success means you are consistently sought out by internal clients who value your pragmatic advice and enjoy working with you.
• Strategic Business Acumen: You will move beyond purely legal advice by developing a sophisticated understanding of our company's products, organization, and risk tolerance. Your counsel will be not just legally sound but commercially astute, helping the business navigate challenges and achieve its goals in a rapidly evolving tech landscape.
• Mentorship and Team Collaboration: As a key member of the team, you will contribute to a positive and inclusive environment. You will become a helpful mentor to more junior members of the Legal team and a respected advisor to colleagues across the business.

How You’ll Grow

• You are the company’s go-to expert, autonomously managing complex transactional and entity-related matters.
• You translate complex legal matters into clear, actionable advice that empowers confident business decisions.
• You are a trusted, pragmatic partner, proactively sought out by teams across the business to help them navigate challenges.

Things You’ll Do

• Draft and negotiate a range of supplier agreements, including inbound SaaS licenses, and technology and implementation partnership agreements, working closely with procurement and business owners from all departments.
• Primary responsibility for international expansion efforts, including maintenance of global corporate entities and related corporate governance matters, working closely with finance and tax teams.
• Own other general corporate matters, intercompany agreements, and strategic reorgs.
• Primary responsibility for real estate matters, working closely with the real estate team.
• Acting as a mentor to team paralegals.
• Identify and implement methods for improving and streamlining existing processes.

What We’re Looking For On Your Resume

• Juris Doctor (JD) degree.
• Licensed to practice in at least one U.S. state.
• 4-9 years of experience in a similar or relevant role at a top law firm or company.
• Significant transactional legal experience and/or corporate governance experience (prior public company / securities experience a plus).
• Excellent written and oral communication skills and attention to detail.
• Solution-oriented mindset able to work with cross-functional teams to ensure they are able to accomplish their objectives while still meeting standards.
• Ownership, ownership, ownership.

What You Should Know About This Team

Our Team’s Favorite Perks and Benefits

• Team cohesion is deeply important to us - we have frequent office events and regular team activities
• Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
• We take pride in our office design aimed at fostering creativity, in an open and collaborative workspace
• 30 paid days off - 15 Vacation Days + 5 Personal Days + 10 Holiday Closures (additional after a year)
• On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc), we provide free lunches every work day, snacks, and drinks

Why We Have This Role

How You’ll Find Success

• Ownership: You don't just identify issues; you build the solutions. You will take full responsibility for maintaining our global entities and supporting our real estate team’s initiatives, and will be a critical partner to the business on a wide-range of supplier agreements.  
• High-Stakes Navigation: You thrive in ambiguity. You provide clear, actionable paths forward that balance legal risk with business velocity.
• Becoming a Go-To Expert: You will quickly become a highly proficient and go-to resource for the company.
• Pragmatic and Trusted Partnership: You will build deep trust across the organization by being a responsive, helpful, and solutions-oriented partner. With a high EQ, you will translate complex legal requirements into actionable business guidance. Success means you are consistently sought out by internal clients who value your pragmatic advice and enjoy working with you.
• Strategic Business Acumen: You will move beyond purely legal advice by developing a sophisticated understanding of our company's products, organization, and risk tolerance. Your counsel will be not just legally sound but commercially astute, helping the business navigate challenges and achieve its goals in a rapidly evolving tech landscape.
• Mentorship and Team Collaboration: As a key member of the team, you will contribute to a positive and inclusive environment. You will become a helpful mentor to more junior members of the Legal team and a respected advisor to colleagues across the business.

How You’ll Grow

• You are the company’s go-to expert, autonomously managing complex transactional and entity-related matters.
• You translate complex legal matters into clear, actionable advice that empowers confident business decisions.
• You are a trusted, pragmatic partner, proactively sought out by teams across the business to help them navigate challenges.

Things You’ll Do

What We’re Looking For On Your Resume

• Juris Doctor (JD) degree.
• Licensed to practice in at least one U.S. state.
• 3-6 years of experience in a similar or relevant role at a top law firm or company.
• Significant transactional legal experience and/or corporate governance experience (prior public company / securities experience a plus).
• Excellent written and oral communication skills and attention to detail.
• Solution-oriented mindset able to work with cross-functional teams to ensure they are able to accomplish their objectives while still meeting standards.
• Ownership, ownership, ownership.

What You Should Know About This Team

Our Team’s Favorite Perks and Benefits

• Team cohesion is deeply important to us - we have frequent office events and regular team activities
• Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
• We take pride in our office design aimed at fostering creativity, in an open and collaborative workspace
• 30 paid days off - 15 Vacation Days + 5 Personal Days + 10 Holiday Closures (additional after a year)
• On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc), we provide free lunches every work day, snacks, and drinks

About the Role

We are seeking an experienced, strategic, and highly collaborative Director/Senior Director, Legal (North America) to support our North American region.

The Director/Senior Director, Legal (North America) will serve as the primary commercial legal partner for our agency in North America, focusing heavily on high-volume commercial contract negotiation, and providing strategic and operational legal counsel across all areas of our business. This role will partner closely with business leaders, commercial finance, content and technology teams, data/privacy experts, and the VP, Global Legal & Business Affairs to ensure efficient contract execution, manage legal risks, and enable business growth across our North American operations.

The role is based in New York and reports to the VP, Global Legal and Business Affairs, who is based in Los Angeles.

Responsibilities:

• Leading drafting, review, and negotiation of a high-volume of commercial contracting in North America, including client MSAs and SOWs, technology licensing and reseller agreements, influencer and media partnerships, SaaS/vendor agreements and agency/client service contracts. 
• Acting as the primary legal point of contact for our commercial finance and business teams to respond to RFPs and RFIs from our clients and participating actively in client pitches to help our business win.
• Partnering with the VP, Global Legal and Business Affairs to streamline the North American pipeline and develop and build a strong and efficient team to support client contracting across the region.
• Managing a small team of lawyers and contract managers in North America, ensuring operational efficiency and consistency with global standards.
• Develop standardized contract templates and tools that improve process efficiency and legal protection.
• Advise on other aspects of our North America business as required, including litigation (where necessary in conjunction with external counsel), operating with a high degree of independence.
• Working closely with peers in our other three key regions (Latin America; Europe, Middle East and Africa; and Asia Pacific) to develop consistent standards, tools, and processes across the Legal and Business Affairs team.

About You

The essentials:

• Juris Doctor (JD) degree from an accredited law school.
• Active bar membership in at least one U.S. jurisdiction, New York or California preferred, with ability to register/registration as an in-house counsel in New York required.
• 6+ years of progressive legal experience, including in-house and/or major law firm experience, with a strong emphasis on commercial contract review, drafting, and negotiation (advertising, production, digital media, technology, and data contract experience strongly preferred).
• Proven ability to work with cross-functional teams and independently manage a high-volume workload in fast-paced, innovative environments.
• Strong legal drafting and negotiation skills.
• Excellent commercial judgment with a strategic mindset.
• Ability to translate complex legal issues into pragmatic business advice.
• Superior interpersonal and communication skills, both written and verbal.
• Experience managing legal teams or supervising attorneys.
  
  

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-MB3

#LI-Hybrid

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep technicians and doctors updated on customer needs for a seamless care experience.
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information.
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced proficiency in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• Strong communication skills; able to interact positively with anyone and everyone 
• The ability to multitask and thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Problem solving skills and a focus on innovation
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation: pay range is $19-$29/hour and based on experience, including base and 401K match
• A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend.
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Sonographer, your focus is on ultrasound support for VEG hospitals and training facilities. This means working closely with our emergency doctors to provide same-day ultrasound scans for pets when they need it most. You’ll deal with a variety of patient types and scans, so being comfortable adapting to new scenarios and willing to learn new techniques and think outside the box are all part of your day-to-day. You’ll also assist in coordinating education opportunities and overall ultrasound training for your home and regional hospitals, inspire and motivate your fellow VEGgies to grow their ultrasound skills, and be ready to pitch in at the hospital whenever and wherever needed.

WHAT YOU’LL DO

• Perform ultrasound studies and facilitate ultrasound training at your home hospital and regional hospitals
• Maintain good relationships with and accept feedback from teleconsultation radiologists reading your studies (e.g., Antech, SonoPath, IDEXX, VetsChoice, etc.)
• Ensure all training content and activities are in alignment with VEG culture, mission, and vision, and represent accurate, up-to-date sonographic techniques
• Track doctor and nursing team skills with a VEG Ultrasound Certificate checklist
• Engage in self-reflection and program evaluation practices to modify and enhance VEG’s ultrasound training programs
• Regularly meet with the medical directors, nursing trainer, and director of radiology education to discuss program development, training objectives, and additional needs
• Regularly meet with the hospital manager and medical director to discuss implementation of new training protocols, training schedules, hospital training needs, and team concerns
• Coordinate weekly schedule to work on the floor shifts with the hospital manager and medical director and devote time to training responsibilities
• May assist in developing ultrasound curriculum material, such as PowerPoints, videos, simulations, and assessments to be implemented across the doctor and nursing team training programs
• May provide educational demonstrations for doctors and nurses at other VEGs, including ultrasound topics, such as abdominal, thoracic, cardiac, cervical, and musculoskeletal studies 

WHAT YOU NEED

• Credentialed as a Veterinary Technician (LVT/CVT/RVT/LVMT), diagnostic medical sonographer (RDMS), and/or equivalent experience (e.g., sonographer course certificates)
• 3+ years veterinary ultrasound experience
• Previous training experience and the patience to teach and develop doctors, nurses, and fellow sonographers
• Comfortable mentoring others and giving/receiving feedback from colleagues
• Adaptability to changing environments
• Excellent communicator with peers, customers, and VEGgies
• Embrace the VEG Way and be excited to share your perspective and experience
• Eagerness to grow as a sonographer through training and continuing education
• Desire to travel to regional hospitals and off-site training facilities (e.g., Fort Collins, CO; Las Vegas, NV; White Plains, NY, etc.)

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep nurses and doctors updated on customer needs for a seamless care experience.
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced knowledge in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• A strong communicator; able to interact positively with anyone and everyone 
• A strong multitasker, able to thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types  

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation: pay range $18-$24 and based on experience, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep nurses and doctors updated on customer needs for a seamless care experience
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced proficiency in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• Strong communication skills; able to interact positively with anyone and everyone 
• The ability to multitask and thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Problem solving skills and a focus on innovation
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation: pay range is $18-$24 and based on experience
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation: 

  The wage range for this role is $140,000 - $350,000 salary per year (for a full-time position), inclusive of base salary and discretionary production bonus target.  The expected base salary for this role is between $180,000 - $200,000 of this wage range.  

  , including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Hi, we're Oscar. We're hiring an Applied AI Engineer to join our AI team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

Join Oscar’s AI team to build and launch transformative AI-powered products that redefine the healthcare experience for millions. As an Applied AI Engineer, you’ll take end-to-end ownership of high-impact projects—conceiving, prototyping, and deploying generative AI solutions that solve real-world problems across the healthcare ecosystem.You’ll work alongside a world-class team of engineers and data scientists, rapidly iterating on ideas and shipping production-ready applications that drive measurable business and user outcomes. You’ll have the autonomy to identify opportunities, experiment with the latest AI models and techniques, and deliver solutions that streamline operations, improve patient experiences, and move the needle for Oscar and our members.

You will report to the Sr. Director, AI.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $180,504 - $236,911 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities

• Lead the design, development, and deployment of AI-driven products and features, from zero-to-one prototypes to robust production systems.
• Collaborate cross-functionally with product, design, and business teams to deeply understand user needs and deliver solutions that move key metrics.
• Rapidly experiment with new models, techniques, and tools (including LLMs, RAG, and agentic workflows), iterating based on data and user feedback.
• Build and scale full-stack applications and intelligent agents that automate complex healthcare workflows and deliver seamless user experiences.
• Stay on the cutting edge of the AI ecosystem, evaluating and integrating emerging technologies to keep Oscar at the forefront of healthcare innovation.
• Contribute to Oscar’s AI strategy and technical vision, helping shape the future of healthcare through technology.
• Other duties as assigned

Qualifications

• 7+ years of professional experience in software engineering, data science, or a related field, with a track record of impactful accomplishments
• Strong Python programming skills
• Experience solving complex, ambiguous problems 
• Experience designing and analyzing experiments or evaluations
• Experience or an interest in prototyping full-stack applications

Bonus Points

• Experience with the healthcare industry. Familiarity with claims or clinical data.
• Degree in math, statistics, data science, or engineering.
• Our ideal candidate is a data scientist with an engineering background, an engineer with a data science background, or a founder-type who combines product thinking, rapid prototyping, and hands-on coding to deliver real-world impact.
• Experience with NLP, neural networks, transformers, and modern AI frameworks.
• Knowledge of containerization and deployment tools (e.g., Docker, Kubernetes) or full-stack development (e.g., React, Golang).
• Experimental mindset: comfort with testing hypotheses and iterating on failures.

Who We Are 

Engineering: At WeightWatchers, our Engineering Team drives transformative change by leveraging technology to redefine how millions approach weight health and wellness. The team builds digital solutions that establish personalized connections and foster inclusive virtual communities, empowering members to adopt healthier habits and achieve lasting lifestyle changes. From pioneering a comprehensive telehealth platform, optimizing medication access, diving headfirst into exciting AI integrations we lead with data-driven innovations that revolutionize healthcare outcomes. Our culture thrives on urgency, collaboration, and a passion for impactful work that directly improves the lives of our members.

What You Will Do

As our Senior Security Engineer - Detection and Response, you will be working alongside an existing team of experienced security engineers and partnering closely with technologists across the company to help build the future of digital health security and protect our patients! We serve our patients from end to end, and security works the same way, all the way from the deepest infrastructure to the patient experience, we want our patients to be safer by being with WW. 

What you get to do every day

• Build and mature a detection and response program
• Detect and respond to security incidents and participate in an incident on-call rotation
• Develop innovative ways to detect security incidents.
• Design and build the security for the future of our infrastructure.
• Partner with the infrastructure team, engineering team, compliance team and within security teams to maintain and further improve our cloud security posture.
• Create solutions and processes to identify, resolve and mitigate security vulnerabilities and risks.
• Research threats and attack vectors that impact WW applications and infrastructure.
• Devise and bolster defense-in-depth through secure-by-default frameworks, architectures and processes.
• Mentor and share security standards and processes with all parts of the organization.

Who you are

• Expertise responding to complex incidents across endpoint, network, and cloud.
• Capable of understanding an unfamiliar system enough to successfully respond to an incident involving the system.
• Expertise in detection engineering.
• Experience with SIEM, EDR, and CSPM tools.
• Deep understanding of the threat landscape.
• Experience with assessing risks.
• Experience in cloud security, especially for AWS, anything to do with IAM, secure configuration of services, AWS native security services like AWS Cloudtrail, SCP’s, AWS Org, Config etc.
• Ability to understand the whole solution, not just the technology.
• Focus on the end to end lifecycle of solving a problem and solutioning for it and not just implementing a security technology. Have a well-rounded view for problem solving.
• Deep care for the patient and your fellow employees experience as you surpass security challenges.
• Hunger to drive decision making, collaboration and to have deeper opinions on security design.
• You can review different design choices and can understand/discuss pros and cons for each.
• Ability to code to automate tedious tasks.
• Experience with Infrastructure as Code. We use terraform!
• Strong collaboration skills with the wider security team and engineering at WW

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Position Overview

We are seeking a detail-oriented Director, Compliance to join Iterative Health's growing team in New York, NY or Cambridge, MA. This role will be instrumental in leading the strategic development of compliance programs to ensure our clinical trial optimization solutions meet all regulatory requirements across healthcare, clinical trials, and data privacy domains. The ideal candidate will have deep expertise in healthcare compliance frameworks and the ability to operationalize complex regulatory requirements in a fast-paced health tech environment.

Key Responsibilities

Regulatory Compliance & Risk Management

• Experienced with the compliance aspects of clinical trial & clinical research
• Maintain comprehensive compliance with GDPR, HIPAA, and other applicable data privacy regulations
• Lead SOC 2 Type II audit preparation and ongoing compliance, including controls documentation and evidence collection
• Develop and implement compliance policies and procedures specific to clinical trial technologies and healthcare AI solutions
• Ensure adherence to Anti-Kickback Statute, Stark Law, and PhRMA Code requirements in all business relationships
• Monitor evolving AI regulations and their impact on clinical trial optimization platforms

Quality Management & Documentation

• Oversee Quality Management System (QMS) in partnership with other team members, for maintenance and contractual compliance 
• Establish and maintain comprehensive record retention policies across clinical, regulatory, and business functions
• Manage document control processes for clinical protocols, compliance documentation, and regulatory correspondence
• Coordinate with clinical operations team to ensure GCP compliance in trial management and data collection

Contract & Vendor Compliance

• Review and negotiate compliance terms in customer agreements, vendor contracts, and clinical trial agreements
• Conduct vendor risk assessments and ongoing compliance monitoring for third-party service providers
• Ensure contract compliance with healthcare customer requirements, including BAAs and data processing agreements
• Support commercial team with compliance aspects of customer onboarding and due diligence processes

Training & Cross-Functional Support

• Develop and deliver compliance training programs for employees across all functions
• Serve as primary compliance liaison with external auditors, regulators, and certification bodies
• Collaborate with legal, clinical, and product teams on regulatory strategy and risk mitigation
• Maintain compliance calendar and ensure timely completion of regulatory filings and renewals

Required Qualifications

Education & Experience

• Bachelor’s degree in Life Sciences, Business, or a related field plus 8+ years of compliance experience in healthcare, biotech, or clinical research organizations; advanced degree preferred
• OR Juris Doctor (JD) or other advanced degree plus 5+ years of compliance experience in healthcare, biotech, or clinical research organizations
• Direct experience with clinical trial regulations and GCP requirements
• Proven track record managing compliance programs in regulated industries

Technical Expertise

• Employment law and HR compliance expertise, including workplace privacy, salary transparency, employee data protection, and regulatory training requirements
• Corporate governance and general business compliance including anti-corruption, export controls, and corporate record-keeping requirements
• Privacy program management across all business functions, including vendor privacy assessments and cross-border data transfer compliance
• Financial compliance awareness including regulatory reporting requirements
• Deep knowledge of GDPR and HIPAA requirements and implementation
• Hands-on experience with SOC 2 audits and information security compliance frameworks
• Familiarity with clinical research regulations (GCP, ICH guidelines, 21 CFR Part 11)
• Understanding of AI/ML regulatory landscape in healthcare and clinical trials

Core Competencies

• Strong analytical and problem-solving skills with ability to translate complex regulations into actionable policies
• Excellent written and verbal communication skills for regulatory correspondence and training delivery
• Project management experience with ability to manage multiple compliance initiatives simultaneously
• Detail-oriented approach with strong documentation and process improvement capabilities

Preferred Qualifications

• Professional certifications (CIPP, CISA, CCEP, CHRC, or similar compliance credentials)
• Experience with international regulations (EU Clinical Trials Regulation, other global markets)
• Background in clinical research or pharmaceutical compliance
• Familiarity with AI ethics and algorithmic bias considerations in healthcare
• Experience with healthcare technology or SaaS compliance programs

The VP Brand  is responsible for creative excellence in global content & design across the WW world.  This individual will build the WW brand that resonates with WW members and consumers, refining our creative vision, voice, and social media strategy across all markets, while serving as a leader on the Global Brand team, contributing to strategy, planning, prioritization, and execution.

Key Responsibilities:

• Create and drive creative content strategy for all global markets across the WW pillars: nutrition, activity, mindset and sleep
• Oversee the creative content editorial calendar, ensuring the timely impact of on-brand content publishing
• Maintain a steady pulse on social activity on all relevant topics, educating members and consumers on what our audience is talking about and what the competition is up to incomparable spaces.
• Create a social media strategy that is relevant and consistent to the WW brand, leveraging our long history but propelling our voice into the new spaces we want to be seen and heard.  Be strategic about what content is put out publicly and when in order to have the biggest impact. 
• Must be a savvy storyteller and develop messaging and narratives that are clear, consistent and compelling to drive awareness, excitement and advocacy with creative design and content that drives recruitment, retention and elevates the brand across the WW world. 
• Develop best-in-class content across the following formats: digital (website), in-app, organic social content, video, consumer-facing print (books and magazines), program materials, emails, marketing content and experiences/events
• Manage and oversee the global creative content budget. 
• Partner cross-functionally and are able to influence across many layers of the business, including within Brand/Marketing, Business Development, Product on UX, Tech, etc. 
• Build thought leadership across WW pillars for both B-to-B and PR uses
• Establish and manage digital metrics and KPIs, adjusting creative content strategy as needed to grow an audience
• Work with media and marketing partners to develop co-produced creative content
• Manage the following teams: Content, Social, Influencer, Comms, Partnerships, Social Creative
   

Experience Required:

• Bachelor's degree in English, marketing, communications, journalism
• 15 years experience in creative design, content creation and production
• Superior capability in influencing an executive leadership team with storytelling (the “why”) while also being able to pivot quickly to roll up their sleeves to get the job done. 
• Ability to oversee creative, content and video production for a large, global organization with experience across digital, email, web/app, social media, video, print and experiential
• Experience overseeing and leading a multidisciplinary team of creative, production and copyright personnel, including video, digital and social media creators
• Experience in creative marketing campaigns and the content to deliver those campaigns across omni-channels and with a global lens understanding local cultural nuances
• Experience in crafting and executing a multi-channel creative and content strategy 
• Experience managing a large creative global budget
• Deep knowledge of SEO and experience developing SEO strategy for a large consumer-facing brand(s)
• Experience identifying and working with influencers and celebrities, creating creative & content assets that can live across multiple channels 

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep nurses and doctors updated on customer needs for a seamless care experience
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced proficiency in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• Strong communication skills; able to interact positively with anyone and everyone 
• The ability to multitask and thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Problem solving skills and a focus on innovation
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Hi, we're Oscar. We're hiring a Senior Data Scientist to join our Data Team. 

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

We are a Data Science team at Oscar dedicated to improving the Member Experience by embedding advanced analytics into our core technology and operations. We focus on building data products that bridge the gap between complex health insurance workflows and seamless, member-centric service.

You will drive the evolution of our member-facing tools by developing the LLM frameworks and ML models that underpin our automated support systems and digital interfaces. You will be responsible for evaluating both tool performance and member behavior to surface deep insights that inform our broader product and operations strategy.

You will report into the Lead Data Scientist.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $163,944 - $215,176.50 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:

• Works with team and manager to impact longer term strategies and roadmap
• Sets shorter term roadmap for team
• May manage data scientists and/or analysts
• Interacts and collaborates closely with data and business counterparts across functional areas
• Researches, develops, and maintains data pipelines, statistical/ML models, and/or advanced analyses
• Compliance with all applicable laws and regulations
• Other duties as assigned 

Requirements:

• 4+ years of industry or other quantitative technical fields (which may include academia).
• 3+ years of work experience working with SQL, R, and/or Python to query, manipulate and analyze data
• 3+ years experience building data models, using more advanced analytics methods, statistical modeling, and/or data processing

Bonus points:

• Advanced degree in a quantitative or technical field
• Experience in the healthcare, finance and/or insurance industries
• Experience evaluating consumer-facing digital products in collaboration with Product and Engineering teams

Hi, we're Oscar. We're hiring an Analytics Engineer I to join our Data Team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Analytics Engineer I designs, builds, and maintains dimensional models and data transformations that convert raw operational data into reliable, well-structured analytical assets. You’ll work within Oscar’s unified data foundation in dbt, partnering with domain experts and stakeholders to capture business logic and translate it into dimensional models that serve analytics use cases across the organization. Under the guidance of more senior Analytics Engineers, you’ll build and maintain models, implement automated tests to ensure long-term data product health, and contribute to the semantic layer that powers enterprise business intelligence. This is a hands-on role focused on growing your craft in dimensional modeling, SQL, and analytics engineering within a healthcare environment.

You will report into the Associate Director, Data Science. 

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency: The base pay for this role is: $106,812 - $140,190.75 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities:

• Demonstrates a strong working knowledge of Oscar's analytics technologies and tools as well as the breadth of content contained within.
• Contribute to the development and documentation of best practices for engineering and analytics development, consistent with industry standards and internal guidelines.
• Under the guidance of more senior Analytics Engineers, partner with Subject Matter Experts and Business stakeholders to explore data, define business requirements, design and implement solutions for one or more data transformation and/or downstream semantic layer systems.
• Advance the Analytics Engineering roadmap by executing on small-to-medium projects with minimal oversight
• Contribute to the administration of the analytics platform, including but not limited to active participation in support channels and actioning  access requests.
• Leverage a working knowledge of existing data quality checks as well as monitoring and alerting pipelines to perform Root Cause Analyses of data defects as needed and escalate to the appropriate team when warranted.

Requirements:

• 1+ years of experience in Analytics Engineering, Data Science, or a related field.
• 1+ years of experience working with SQL.
• 1+ years of experience developing in a semantic modeling language (e.g. LookML).
• 1+ years of experience developing within a modern data transformation tool like DBT.
• 1+ years of experience with cloud database tools (GCP, AWS, Azure).

Bonus points:

• Experience working with healthcare or insurance industry data, analytics, and reporting.
• Experience with Google Cloud Platform and dbt.
• Experience building dimensional models (star schemas, slowly changing dimensions).
• Strong communication skills, as demonstrated by experience partnering with non-technical stakeholders.

As the Tax Manager for Global Information Reporting and Withholding, you will report to the Director of Global Indirect Tax and Information Reporting and Withholding and serve as a key advisor to operations, business units and internal stakeholders on the complex information reporting and withholding tax implications of Roblox’s product offerings and global operations. You will apply deep technical expertise in U.S. information reporting to ensure compliance, mitigate risk, and strategically support new product launches and business expansions and preferably have experience with other global reporting obligations. 

In this role, you will provide technical guidance on relevant tax legislation, partner with operations, business and product teams on compliance implementation, recommend system and process improvements, manage interactions with internal operations, engineering teams, and external advisors. You will also collaborate with Product and User Experience teams to manage or design seamless tax onboarding flows (e.g., W‑8/W‑9 collection) that balance IRS compliance with a low‑friction creator experience.

This full‑time role follows a hybrid schedule based in our San Mateo, California office.

You Will:

• Serve as the Subject Matter Expert (SME) on U.S. and international information reporting and withholding (Chapters 3, 4, and 61), including tax characterization and sourcing of payments to a global creator base.
• Manage end‑to‑end tax compliance for information reporting and withholding related to creator payments, including advising operations on tax legislation, compliance implementation, and process improvements.
• Provide technical tax guidance on new product launches (e.g., monetization features, subscriptions, market expansions) to ensure global withholding obligations are met.
• Recommend upgrades, modifications, and new system or process designs to support accurate and scalable tax compliance.
• Partner with operations, business, product, and engineering teams to ensure ongoing understanding of information reporting and withholding requirements.
• Collaborate with product and internal counsel to provide tax characterization and sourcing recommendations for new products, ensuring accurate classification of all transactions.
• Support internal teams in responding to government notices, assessments, and requests for information.
• Monitor and advise on emerging global reporting regimes, such as the EU’s DAC7 and Australia’s Sharing Economy Reporting Regime.

You Have:

• Bachelor's degree in Finance or Accounting, or equivalent practical experience.
• 7+ years of experience with information reporting and withholding.
• Cross functional experience working with operations, business and product teams.

Preferred Qualifications:

• Juris Doctor, Master's degree in Taxation
• Experience working with IRS and state tax authorities on information reporting matters.
• Experience in tax information reporting and withholding, working in a public accounting firm, law firm, government, or corporate tax department, with technical expertise in the areas of IRS Chapters 3, 4 and 61.

Position Overview

We are seeking a highly motivated and experienced Global Tax Manager to oversee global tax compliance, tax planning, and accounting for income taxes for a growing, multinational organization. This role is responsible for managing complex domestic and international tax matters, ensuring compliance with regulatory requirements, and supporting strategic business initiatives. The ideal candidate is a strategic thinker with a hands‑on approach and deep expertise in international taxation, tax provisions, and internal controls.

Key Responsibilities

• Manage and oversee the timely and accurate preparation and filing of federal, state, and international tax returns in multiple jurisdictions.
• Coordinate with external tax advisors to ensure compliance with applicable tax laws and regulations.
• Lead the quarterly and annual global income tax provision process in accordance with ASC 740, including calculating effective tax rates, managing deferred taxes, and preparing financial statement disclosures.
• Ensure compliance with Sarbanes‑Oxley (SOX) requirements for all tax‑related processes, including maintaining control documentation and coordinating with internal and external auditors.
• Provide subject‑matter expertise on international tax matters, including transfer pricing, foreign tax credits, and cross‑border transactions.
• Monitor changes in global tax legislation and assess potential impacts on the organization.
• Identify and implement tax planning opportunities to optimize the organization’s global tax position.
• Manage and coordinate federal, state, and international tax audits, including responding to information requests and supporting audit resolutions.
• Continuously evaluate and enhance tax processes, controls, and systems to improve efficiency and accuracy.

Qualifications

Education

• Bachelor’s degree in Accounting, Finance, or a related field (required)
• Certified Public Accountant (CPA) certification (required)
• Master’s degree or Juris Doctor (JD) in Taxation (preferred)

Experience

• A minimum of 5+ years of progressive tax experience
• Experience working in a "Big 4" public accounting firm or a large multinational corporate tax department is essential.
• Strong knowledge of U.S. GAAP, ASC 740, and financial reporting requirements
• Demonstrated experience with federal, state, and international tax compliance
• Proven experience preparing and reviewing income tax provisions
• Solid understanding of SOX 404 and internal controls over financial reporting

Preferred Qualifications

• Experience with international tax concepts such as transfer pricing, BEPS initiatives, and foreign currency considerations
• Exposure to tax planning for multinational operations and cross‑border transactions

Soft Skills

• Strong analytical and problem‑solving abilities
• Proven ability to manage multiple priorities and complex projects
• Excellent written and verbal communication skills, including the ability to explain complex tax issues to non‑tax stakeholders
• Meticulous attention to detail to ensure accuracy in reporting and documentation
• Demonstrated ability to work independently and collaboratively within cross‑functional teams

Technology Stack

• Enterprise Resource Planning (ERP) systems
• Tax provision and compliance tools (as applicable)
• Microsoft Excel and other standard financial analysis tools

Physical Requirements

• Ability to work in a standard office environment and use a computer for extended periods
• Frequent use of hands and fingers to operate office equipment and technology
• Ability to read, analyze, and interpret detailed financial and tax information
• Ability to communicate effectively in person, virtually, and over the phone
• Occasional movement within the office to attend meetings or access files
• Ability to lift and/or move up to 15 pounds as needed
• Occasional domestic or international travel may be required

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

WHO WE ARE: Allen Animal Hospital is a well-established small animal practice located in Livonia, Michigan; a suburb in Metro Detroit. Easily accessible off the highway, our location offers the best of both worlds: the charm of a close-knit community with the culture, dining, and entertainment of Detroit only miles away. 

Founded by Dr. Vilas Allen in 1966, we’ve delivered compassionate, high-quality veterinary care built on a foundation of education, trust, and relationships for close to six decades. Our experienced and friendly team is proud to serve our community with a strong emphasis on collaboration, communication, and a positive work environment. 

WHAT LIFE IS LIKE AT ALLEN ANIMAL HOSPITAL: Life here is rewarding, supportive, and balanced. As a part of our team, here’s what you can expect: 

• A consistent Monday–Friday schedule with no weekends or major holidays 

• A caseload focused on small animal general practice, including wellness care, sick pet visits, soft tissue surgeries, and dental procedures 

• Dentals and digital X-ray technology for efficient diagnostics 

• A team-focused, low-drama environment that encourages learning and professional growth 

WHO WE’RE LOOKING FOR: We’re looking for a veterinarian who is... 

• Compassionate and client-focused 

• A strong communicator who works well with both clients and team members 

• Interested in continued learning and possibly mentorship—either receiving or providing it 

Whether you’re an experienced veterinarian or a recent grad ready to grow, we’d love for you to help us care for our beloved community’s pets!  

RESPONSIBILITIES: 

• Provide routine wellness exams and diagnosis 

• Perform medical procedures such as vaccinations, dental procedures, soft tissue surgery, and necessary diagnostics 

• Administer and accurately monitor controlled substances 

• Maintain and complete patient records 

• Serve as mentor to technical support staff 

• Build and establish rapport with the client base, demonstrating exceptional bedside manner and communication while providing clear communication on ongoing home treatment 

QUALIFICATIONS: 

• Graduate of an AVMA accredited Doctor of Veterinary Medicine (DVM) program 

• Licensure in the state of Michigan or eligibility to obtain licensure prior to start 

• Strong proficiency in medical knowledge and surgical skills, particularly in soft tissue surgery 

• Exemplary professionalism and communication skills with both team members and clients 

• Strong decision-making and time-management skills 

• Commitment to ongoing professional development and growth 

BENEFITS & SUPPORT: 

• Compensation: $135,000–$165,000 base salary

  • Additional Earnings: Bonus opportunities + production pay

• Paid Time Off (PTO) 

• Medical, Vision, and Dental Insurance   

• Short- & Long-Term Disability   

• Employee Assistance Program (EAP) 

• Paid Parental Leave   

• 401K with company match  

• Paid Licensure and Dues   

• VIN Membership   

• CE Allowance with additional paid days to end CE events   

• Uniform Allowance 

• And so much more! 

If you want to learn more check out our website, https://allenanimalhosp.com/, or reach out to toby@allenanimalhosp.com. 

WHO WE ARE: Allen Animal Hospital is a well-established small animal practice located in Livonia, Michigan; a suburb of Metro Detroit. Easily accessible off the highway, our location offers the best of both worlds: the charm of a close-knit community with the culture, dining, and entertainment of Detroit only miles away. 

Founded by Dr. Vilas Allen in 1966, we’ve delivered compassionate, high-quality veterinary care built on a foundation of education, trust, and relationships for close to six decades. Our experienced and friendly team is proud to serve our community with a strong emphasis on collaboration, communication, and a positive work environment. 

WHAT LIFE IS LIKE AT ALLEN ANIMAL HOSPITAL: Life here is rewarding, supportive, and balanced. As a part of our team, here’s what you can expect: 

• A consistent Monday–Friday schedule with no weekends or major holidays 

• A caseload focused on small animal general practice, including wellness care, sick pet visits, soft tissue surgeries, and dental procedures 

• Dentals and digital X-ray technology for efficient diagnostics 

• A team-focused, low-drama environment that encourages learning and professional growth 

WHO WE’RE LOOKING FOR: We’re looking for a veterinarian who is... 

• Compassionate and client-focused 

• A strong communicator who works well with both clients and team members 

• Interested in continued learning and possibly mentorship—either receiving or providing it 

Whether you’re an experienced veterinarian or a recent grad ready to grow, we’d love for you to help us care for our beloved community pets!  

RESPONSIBILITIES: 

• Provide routine wellness exams and diagnosis 

• Perform medical procedures such as vaccinations, dental procedures, soft tissue surgery, and necessary diagnostics 

• Administer and accurately monitor controlled substances 

• Maintain and complete patient records 

• Serve as mentor to technical support staff 

• Build and establish rapport with the client base, demonstrating exceptional bedside manner and communication while providing clear communication on ongoing home treatment 

QUALIFICATIONS: 

• Graduate of an AVMA accredited Doctor of Veterinary Medicine (DVM) program 

• Licensure in the state of Michigan or eligibility to obtain licensure prior to start 

• Strong proficiency in medical knowledge and surgical skills, particularly in soft tissue surgery 

• Exemplary professionalism and communication skills with both team members and clients 

• Strong decision-making and time-management skills 

• Commitment to ongoing professional development and growth 

BENEFITS & SUPPORT: 

• Compensation: $135,000–$165,000 base salary

  • Additional Earnings: Bonus opportunities + production pay

• Paid Time Off (PTO) 

• Medical, Vision, and Dental Insurance   

• Short- & Long-Term Disability   

• Employee Assistance Program (EAP) 

• Paid Parental Leave   

• 401K with company match  

• Paid Licensure and Dues   

• VIN Membership   

• CE Allowance with additional paid days to end CE events   

• Uniform Allowance 

• And so much more! 

If you want to learn more check out our website, https://allenanimalhosp.com/, or reach out to toby@allenanimalhosp.com. 

We are seeking a motivated Litigation Associate Attorney with at least four years of experience to support and defend a telecommunications services provider. This role will focus heavily on litigation and collections matters arising from goods and services rendered to customers. Our office is located in the Financial District in NYC.

The ideal candidate is a hands-on litigator who is comfortable managing cases from inception through resolution, including pleadings, discovery, motion practice, and court appearances.

ROLE AND RESPONSIBILITIES:

Key Responsibilities

• Draft, file, and serve summonses and complaints using standard firm templates
• Receive, review, and analyze responses from defendants
• Communicate with defendants and opposing counsel via phone and email
• Draft, file, and argue motions; prepare supporting memoranda of law
• Arrange for and attend court conferences and hearings
• Manage all phases of discovery, including:
• Drafting and responding to discovery demands
• Collecting and reviewing materials from clients and opposing parties
• Conduct and defend depositions
• Support legal strategy related to collections of outstanding receivables
• Maintain organized case files and ensure compliance with court deadlines
• Provide limited supervision and direction to the office’s executive assistant/secretary
• Collaborate closely with and report directly to the Senior Attorney

DESIRED QUALIFICATIONS:

Qualifications:

• Juris Doctor (J.D.) from an accredited law school
• Admission to the bar in New York State (in good standing)
• 4 years of litigation experience
• 3-5 experience with Collections Litigation

Demonstrated experience:

• Drafting motions and legal memoranda
• Conducting and defending depositions
• Strong written and verbal communication skills
• Ability to manage multiple matters and meet deadlines in a fast-paced environment
• Detail-oriented with strong organizational skills
• Comfortable working both independently and collaboratively

Preferred Experience

• Experience in collections litigation or commercial litigation
• Familiarity with telecommunications, contracts, or service agreements
• Experience appearing in court and handling conferences independently

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $75,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: Litigation Associate Attorney, Collections Litigation Associate Attorney, Associate Attorney, NYU Law School. Columbia Law School, Brooklyn Law School, Yeshiva University, Fordham University, New York Law School, #LitigationAssociateAttorney, #CollectionsLitigationAssociateAttorney, #AssociateAttorney, #NYULawSchool, #ColumbiaLawSchool, #BrooklynLawSchool, #YeshivaUniversity, #FordhamUniversity, #NewYorkLawSchool, #JobsNearMe, Jobs Near me, Google Jobs, Indeed, LinkedIn, #GoogleJobs, #indeed, #LinkedIn

🌿 Why Life (and Learning) Just Works Here

State Road Animal Hospital has been a trusted part of the Alma community for over 60 years. What began as a humble, one-doctor practice with a wood stove has grown into a modern, multi-doctor hospital offering a variety of veterinary services.  

We've embraced innovation while staying grounded in our mission: to provide the highest quality and most comprehensive service possible for our clients, our patients, and our community. 

Why State Road Animal Hospital?

At State Road, externships are about more than fulfilling a requirement—they’re about meaningful learning, professional growth, and building real confidence in practice.

We believe in practicing a true spectrum of care, meeting clients and patients where they are while maintaining high medical standards and compassionate decision‑making.

What you can expect:

🩺 Guided Mentorship

Work one‑on‑one with experienced veterinarians who help set goals aligned with your interests and future career plans. You’ll have the chance to discuss real cases, treatment options, and the reasoning behind clinical decisions.

🐾 Hands‑On Experience Across a Spectrum of Care

Be actively involved in daily patient care while learning how to practice medicine across a spectrum of care—from gold‑standard diagnostics and treatment plans to thoughtful, practical alternatives that respect client circumstances and patient quality of life.

🤝 Supportive, Ethical Culture

Learn in a welcoming, team‑oriented environment that values communication, honesty, and ethics. You’ll see how spectrum‑of‑care medicine supports strong client relationships without compromising patient welfare.

🎓 Customized Learning

Your externship experience is tailored to meet both your academic requirements and personal learning goals—whether you’re interested in general practice, client communication, surgery, or clinical decision‑making within a spectrum‑of‑care framework.

Externship Details

• Open to DVM students who have completed their first year of Veterinary School
• Must be currently enrolled in an accredited veterinary medicine program
• Ideal for students interested in general practice, community‑focused medicine, or exploring spectrum‑of‑care approaches
• Students are eligible to receive reimbursement for eligible expenses, up to $600 per week.

Take the Next Step

Whether you’re set on general practice or still exploring what path fits you best, an externship at State Road offers exposure to real‑world medicine—where thoughtful care, adaptability, and client partnership matter.

It’s a place where learning feels meaningful—and life feels a little easier.

Interested? Let’s talk.
We’d love to show you why State Road—and Alma—might be exactly what you’ve been looking for.

📩 Toby@stateroadah.com. 
🔗 https://stateroadah.com/

ABOUT THE TEAM

Anduril is a fast-growing company. Consistent with this fast growth, members of Anduril’s Legal team must be resourceful, creative, and eager to take ownership of complex matters, demonstrating a relentless drive to move projects forward at pace. You will require excellent negotiating and project management skills to coordinate and efficiently close complex transactions on aggressive timelines, with a singular focus on helping Anduril deploy its path-making technology into operational settings for the United States and its allies.

ABOUT THE JOB

We are seeking a highly experienced Construction Legal Counsel to join Anduril’s rapidly growing Legal team. This critical role will serve as the primary legal expert for our strategic real estate, facilities, and project management teams, focusing specifically on all aspects of construction law from the perspective of an owner/developer/tenant. As Anduril rapidly expands its footprint with new manufacturing facilities, R&D labs, test sites, and office spaces, you will be instrumental in negotiating and managing construction agreements with general contractors, design professionals, and other project stakeholders, ensuring our facilities are built swiftly, efficiently, and with minimal friction.

A robust understanding of industry-standard construction contract forms, particularly AIA (American Institute of Architects) document families and ConsensusDocs, is essential. You will leverage your expertise to draft, review, and negotiate complex construction agreements, manage legal risks, advise on project delivery methods, and provide pragmatic guidance throughout the project lifecycle to ensure our facilities are built efficiently and effectively. You will also play a key role in ensuring our construction activities comply with applicable laws, including defense contracting requirements where relevant.

WHAT YOU’LL DO

• Serve as a key member of Anduril’s dynamic Legal team, providing specialized expertise in construction law.
• Draft, negotiate, and review a broad range of construction-related agreements from an owner/tenant perspective, including:
• Owner-General Contractor agreements (e.g., Design-Bid-Build, Design-Build, Construction Management at Risk).
• Design professional agreements (architects, engineers).
• Consultant contracts (e.g., environmental, geotechnical, project management).
• Subcontractor agreements (as necessary when acting as a general contractor or managing specific scopes).
• Performance and payment bonds, guarantees, and lien waivers.
• Project-specific insurance requirements and riders.
• Provide expert legal advice and strategic guidance to our strategic real estate, facilities, and project management teams on all phases of construction projects, from procurement and contracting to project close-out, always seeking to accelerate timelines and overcome obstacles.
• Represent Anduril in negotiations with general contractors, subcontractors, architects, engineers, and other project stakeholders, ensuring optimal terms and risk allocation for the company as an owner/tenant.
• Manage and advise on construction claims, disputes, delays, defects, warranty issues, and payment disputes, including strategizing on resolution, settlement, and potential litigation or arbitration, with a bias for swift and decisive action.
• Develop, standardize, and maintain internal construction contract templates, playbooks, and processes to enhance efficiency, consistency, and risk management across Anduril’s projects, actively seeking out and implementing technological solutions.
• Ensure the company's construction activities comply with applicable federal, state, and local construction laws, building codes, licensing requirements, and specifically, government defense contracting requirements where applicable.
• Engage with our compliance function to ensure adherence to environmental laws and zoning requirements relevant to construction and facility operations.
• Conduct legal due diligence for construction-related aspects of potential property acquisitions, major leases, or project financings.
• Collaborate closely with internal business units to understand project goals, mitigate risks, and provide practical, business-oriented legal solutions that drive project success, often requiring proactive engagement and thinking beyond the immediate task.
• Advise on the legal implications of project schedules, budgets, and quality control.

REQUIRED QUALIFICATIONS

• Juris Doctor (JD) degree from a top-tier accredited law school.
• A minimum of 7 years of experience practicing construction law, with a significant focus on representing owners, developers, or sophisticated tenants in commercial, industrial, or high-tech construction projects.
• Active membership in good standing with the bar in at least one U.S. state, with the ability to become authorized to practice in California (e.g., through California Bar membership or California Registered In-House Counsel status).
• Demonstrated expertise in drafting, negotiating, and interpreting common construction contract forms, including comprehensive knowledge of AIA (American Institute of Architects) document families (e.g., A101, A201, B101, C401) and ConsensusDocs.
• Strong understanding of various construction project delivery methods (e.g., Design-Bid-Build, Design-Build, CM at Risk, GMP).
• Proven ability to thrive in a high-volume, rapidly evolving environment, expertly juggling a substantial portfolio of diverse projects and driving them to completion with urgency and precision.
• Demonstrated capacity to go above and beyond, anticipating needs, proactively identifying solutions, and taking initiative to overcome obstacles to ensure project momentum.
• Proven ability to provide clear, pragmatic, and business-focused legal advice to executive leadership and project teams in a fast-paced environment.
• Exceptional negotiation, drafting, and verbal communication skills with meticulous attention to detail.
• High level of proficiency with legal research platforms, contract lifecycle management systems, and other collaboration/project management software. Ability to quickly adapt to new technologies and leverage IT solutions for legal workflow optimization and efficiency.
• Ability to manage multiple complex projects simultaneously and within tight deadlines.
• Strong problem-solving skills and a proactive approach to identifying and mitigating risks.
• Willing and able to work in Anduril’s Costa Mesa, California office full-time. Our team thrives on in-person collaboration so remote/hybrid is not available.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS

• Prior in-house legal experience within a real estate development firm, a company with significant capital expenditures for facility build-outs, or a technology/manufacturing company with a large real estate portfolio.
• Experience with government construction contracting regulations and nuances.
• Familiarity with construction litigation, arbitration, and mediation processes.
• Knowledge of environmental laws and zoning regulations as they pertain to large-scale construction and development.
• Experience working at a start-up or ability to establish templates and processes from scratch in a rapidly scaling environment.
• Undergraduate degree in engineering, construction management, architecture, or a related technical field.

ABOUT THE JOB

Anduril’s Legal team is seeking a highly experienced and strategically-minded Senior Legal Counsel, Supply Chain to join our rapidly growing team. This is a pivotal role that goes beyond traditional procurement, focusing on forging strategic, long-term supply chain partnerships that are critical to Anduril’s innovative mission. You will be a key legal partner to our Corporate Development team, collaborating on novel and inventive ways to secure and ensure the robust supply of critical goods and components. Your efforts will be paramount in guaranteeing uncompromising quality, timely delivery, and proactive supply chain resilience and redundancy for our cutting-edge defense technologies.

Anduril is a fast-growing company operating at an extraordinary pace. Consistent with this velocity, members of Anduril’s Legal team must be exceptionally resourceful, creative, and eager to take ownership of complex matters, demonstrating a relentless drive to move a high volume of projects forward at an aggressive pace. You will require outstanding negotiating, drafting, and project management skills to coordinate and efficiently close complex transactions on demanding timelines. This role demands a tech-savvy approach, leveraging legal tech and IT solutions to optimize workflows and drive maximum efficiency. You will play a crucial role in enabling Anduril to develop, procure, manufacture, and deliver its path-making products at unparalleled scale.

WHAT YOU’LL DO

• Serve as a key member of Anduril’s dynamic Legal team, providing specialized legal expertise in strategic supply chain.
• Partner closely with the Corporate Development and Supply Chain teams to structure, draft, review, and negotiate complex, long-term strategic supply agreements, joint development agreements, and critical vendor partnerships.
• Develop innovative legal frameworks and contractual approaches to secure supply, mitigate risks, and build resilience into Anduril’s critical supply chains, with an emphasis on quality, timely delivery, and robust contingency planning/redundancy.
• Advise on legal risks and business terms of various strategic supply chain arrangements, including indirect sourcing, logistics agreements, and supplier relationship management.
• Proactively identify legal risks associated with global supply chain disruptions, geopolitical factors, and emerging technologies, providing pragmatic and actionable mitigation strategies.
• Establish frameworks, Standard Operating Procedures (SOPs), templates, and process improvements to streamline legal review and accelerate transaction velocity, actively seeking out and implementing technological and IT solutions.
• Ensure compliance with applicable laws and regulations pertaining to global supply chain management, including commercial terms, intellectual property, data privacy, and relevant regulatory requirements.
• Engage with our compliance function to ensure adherence to customs, export controls, sanctions, and trade laws.
• Support the swift and effective resolution of disputes or litigations related to supply chain issues.
• Collaborate with internal stakeholders across engineering, operations, finance, and product teams to develop and implement proactive supply chain strategies and policies.
• Partner with and coach Supply Chain personnel on complex contract negotiations and risk management.
• Keep abreast of legislative changes, market dynamics, and technological advancements that may affect Anduril’s strategic supply chain and broader business.

REQUIRED QUALIFICATIONS

• Juris Doctor (JD) degree from a top-tier accredited law school.
• A minimum of 10 years of experience as a lawyer with a strong focus on strategic supply chain, complex commercial transactions, and long-term partnership agreements.
• Active membership in good standing with the bar in at least one U.S. state, with the ability to become authorized to practice in California (e.g., through California Bar membership or California Registered In-House Counsel status).
• Demonstrated expertise in structuring and negotiating sophisticated, multi-year supply agreements and strategic partnerships, often involving novel approaches to procurement.
• Proven ability to thrive in a high-volume, rapidly evolving environment, expertly juggling a substantial portfolio of diverse projects and driving them to completion with urgency and precision.
• Demonstrated capacity to go above and beyond, anticipating needs, proactively identifying solutions, and taking initiative to overcome obstacles to ensure project momentum and strategic outcomes.
• Exceptional negotiation, drafting, and verbal communication skills with meticulous attention to detail.
• High level of proficiency with legal research platforms, contract lifecycle management systems, and other collaboration/project management software. Adept at leveraging IT solutions for legal workflow optimization and efficiency, and quickly adapting to new technologies.
• Ability to provide clear, pragmatic, and business-focused risk analyses and recommendations to executive leadership in a fast-paced environment.
• Willing and able to work in Anduril’s Costa Mesa, California office full-time. Our team thrives on in-person collaboration so remote/hybrid is not available.
• Ability to travel as required to meet with strategic partners and suppliers.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS

• Experience partnering with Corporate Development or M&A teams on supply chain integration or strategic sourcing initiatives.
• In-house legal experience, particularly within a high-growth technology, manufacturing, or defense company.
• Experience working at a start-up or ability to establish processes and SOPs from scratch in a rapidly scaling environment.
• A strong understanding of, or ability to quickly grasp, the legal implications of U.S. government contracting requirements (e.g., FAR/DFARs) as they pertain to the supply chain for defense articles.
• Experience with Defense companies, Robotics, Technology, or other manufacturing-heavy companies.
• Active security clearance (or ability to obtain one).

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep technicians and doctors updated on customer needs for a seamless care experience.
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information.
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced proficiency in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• Strong communication skills; able to interact positively with anyone and everyone 
• The ability to multitask and thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Problem solving skills and a focus on innovation
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation: pay range is $18-$24 and based on experience, including base and 401K match
• A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend.
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Who we are

Our Field Team is comprised of Coaches and Guides who establish connections with members and create inclusive in-person communities at our Studio locations. They inspire our members to develop healthy habits by teaching them how to eat healthier while still enjoying their favorite foods, move more, sleep better, and shift their mindset, all while fostering a sense of community and belonging. Each week, our Coaches and Guides work hard to help members achieve their wellness goals and make positive lifestyle changes

What you will do

While having a ton of fun, you’ll be responsible for: member engagement, member retention, new member recruitment, and product sales - all while working flexible hours!

Here’s a quick snapshot of what you can expect:

• Deliver an exceptional workshop experience while engaging members with the weekly behavior change curriculum to support their journey.
• Build strong connections in the community on social platforms and seek opportunities to build on-brand partnerships, attract new members, and create brand awareness, representing WW at internal and external community events.
• Focus on member recruitment and retention by relationship building with members and providing them the support, tools or products they need to be successful.
• Deliver behavior change coaching by ensuring members feel seen, heard and supported - respond to members’ posts with purpose, encouraging members to reflect, learn, problem-solve and create action plans, welcoming new members. 

Who you are

Here’s what you need to bring to the table:

• Social media savvy or content creator
• Passionate about wellness and either a current WW member or excited to become one
• Excellent at active listening to be able to provide our members with assistance
• Experienced at facilitating a group preferred
• Able to travel to our workshop locations within the territory
• Interested in a flexible, part-time schedule 

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation: 

  The wage range for this role is $140,000 - $350,000 salary per year (for a full-time position), inclusive of base salary and discretionary production bonus target.  The expected base salary for this role is between $180,000 - $200,000 of this wage range.  

• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a part-time Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO 

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation: 

  The wage range for this role is $140,000 - $350,000 salary per year (for a full-time position), inclusive of base salary and discretionary production bonus target.  The expected base salary for this role is between $180,000 - $200,000 of this wage range.  

• A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

We're hiring a Team Lead, Member and Provider Services to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be an expert on production team workflows and drive goals and KPIs for the team of support staff to meet our goals while providing coaching and leadership. You will partner with other teams to develop workflow improvements to enhance efficiencies for the team.

You will report into the Manager, Member and Provider Services.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Florida. #LI-Remote

Pay Transparency: The base pay for this role is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Schedule: This position follows a Monday–Friday schedule from 11:00 AM to 8:00 PM (Eastern Time), with a rotating shift requirement shared among the Operations Team Leaders.

Team members will periodically work opening shifts from 8:00 AM to 5:00 PM or closing shifts from 3:00 PM to 12:00 AM (Eastern Time). This rotation is consistent across the leadership team, with an expected frequency of approximately 3–5 shifts per month.

Additionally, leaders are expected to provide occasional weekend support during peak business periods throughout the year, such as Open Enrollment.

Responsibilities:

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational goals
• Be a culture carrier, supporting engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Lead and participate in continuous improvement activities that drive or influence the improvement and development of a production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 2+ years experience in a fast-paced operations or customer service environment
• 2+ years of direct people management experience
• 2+ years of experience using data and metrics to drive improvements
• Experience in LEAN practices
• Experience working with teams in multiple locations and multiple disciplines

Bonus points:

• Bachelor's degree
• Prior healthcare and/or insurance experience
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries
• 1+ years managing projects
• 1+ year working with BPO vendors

We're hiring a Team Lead, Member and Provider Services to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be an expert on production team workflows and drive goals and KPIs for the team of support staff to meet our goals while providing coaching and leadership. You will partner with other teams to develop workflow improvements to enhance efficiencies for the team.

You will report into the Manager, Member and Provider Services.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Georgia. #LI-Remote

Pay Transparency: The base pay for this role is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Schedule: This position follows a Monday–Friday schedule from 11:00 AM to 8:00 PM (Eastern Time), with a rotating shift requirement shared among the Operations Team Leaders.

Team members will periodically work opening shifts from 8:00 AM to 5:00 PM or closing shifts from 3:00 PM to 12:00 AM (Eastern Time). This rotation is consistent across the leadership team, with an expected frequency of approximately 3–5 shifts per month.

Additionally, leaders are expected to provide occasional weekend support during peak business periods throughout the year, such as Open Enrollment.

Responsibilities:

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational goals
• Be a culture carrier, supporting engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Lead and participate in continuous improvement activities that drive or influence the improvement and development of a production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 2+ years experience in a fast-paced operations or customer service environment
• 2+ years of direct people management experience
• 2+ years of experience using data and metrics to drive improvements
• Experience in LEAN practices
• Experience working with teams in multiple locations and multiple disciplines

Bonus points:

• Bachelor's degree
• Prior healthcare and/or insurance experience
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries
• 1+ years managing projects
• 1+ year working with BPO vendors