Job Title: Arrears Executive  
Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.  
Salary: up to £29,000 and up to 20% bonus and benefits 
Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 

💚 Shaping the future of sustainable digital banking 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 

This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).    

Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.    

  
Your Impact: Building a sustainable tomorrow  

As an Arrears Executive at Tandem your focus will be on: 

• Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.  

• Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. 

• Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).  

• Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.  

• Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.  

• Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.  

• Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.   

• Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.  

• Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.   

• Knowledge and practical application of late arrears and litigation practices.  

• Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.  

• Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.  

• Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.  

• Keep up to date with all Company/regulatory changes particularly those which affect own business area.  

• Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.  

• Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.    

We’d love to hear from you if you have: 

• Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.  

• Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.  

• Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.  

• Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.  

• A working knowledge of customer services and arrears management in a regulated, lending environment. 

 
Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:  

• 25 days annual leave plus 8 days Bank Holiday   

• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 

• Buy or sell up to 5 days holiday a year 

• Healthcare cash plan through Westfield Health  

• Life Assurance at 3 x salary 

• Electric Vehicle salary sacrifice scheme    

• Cycle to Work salary sacrifice scheme and a free helmet   

• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 

• Smart Tech scheme (buy goods with 0% interest) 

• 10% discount on solar panels 

• Tandem Hub for treats, cash back and discounts on UK retailers    

• 2 days per year paid volunteering    

• Free cereal, snacks and drinks in all offices 

• Quarterly team social budgets 

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 2 days a year for charity > receive an early Friday finish  

• Raise £200 per annum for charity > Tandem provide PR and marketing support  

• Have renewable energy at home > receive an additional 1 day annual leave  

• Drive an electric car > receive £500 towards a home charger 

 
Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 

 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

Job Title: Account Manager (Motor Finance – Dealers) 
Working Pattern: Monday to Friday, 09.00 - 17.00 36.25 hours per week 
Salary: £47,500 - £55,000 and up to 20% bonus and £600 per month car allowance  
Location: Flexible – East Midlands 

💚 Shaping the future of sustainable digital banking 💚 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 
 
The main purpose of the role is to create and maintain relationships with introducing used car dealers and brokers. To attend face to face appointments and telephone/email negotiations offering competitive finance terms to used car dealers and brokers. To ensure individual targets are met and adhere to company policies.        
  
Your Impact: Building a sustainable tomorrow  

As an Account Manager at Tandem your focus will be on: 

• Creating new used car dealer/broker relationships within your geographical area. 
• Managing existing used car dealers and brokers to ensure they meet their sales and efficiency targets. 
• Attending face to face meetings and telephone/email negotiations offering competitive finance facilities to used car dealers and brokers. 
• Offering excellent customer service. 
• Being an active team player. 
• Achieving business targets and personal objectives. 
• Attending 121’s and team meetings in any of our office locations (typically held in Cardiff).  

We’d love to hear from you if you have: 

• Have effective communication styles and methods used to interact with used car dealers, brokers and third parties. 
• Can work independently, setting your own priorities and taking a lead role. 
• Are prepared to take accountability for your own performance. 
• Can communicate verbal and written information to customers in a way which is clear, fair, and not misleading. 
• Can work under pressure in a target driven environment, with the capacity to prioritise tasks. 
• Have excellent organisational and time management skills. 
• Can research, digest, analyse, and present material clearly and concisely to senior management and director level. 
• Have excellent interpersonal skills. 
• Can work proactively and think strategically in a fast-moving environment. 
• Can have flexibility and adaptability to a wide variety of tasks and to work extra hours where required to meet deadlines and deal with client queries. 
• Can present to motor dealers and brokers of all size and types.  

It would be great, but not essential if you have: 

• Previous experience of motor finance, or associated businesses within the motor industry. 
• Have a good understanding of the digital marketplace that exists within the motor finance industry. 
• An understanding of the regulatory environment that exists within the motor industry.  

Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:   

• 25 days annual leave plus 8 days Bank Holiday   
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 
• Buy or sell up to 5 days holiday a year 
• Healthcare cash plan through Westfield Health  
• Life Assurance at 3 x salary 
• Electric Vehicle salary sacrifice scheme    
• Cycle to Work salary sacrifice scheme and a free helmet   
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 
• Smart Tech scheme (buy goods with 0% interest) 
• 10% discount on solar panels 
• Tandem Hub for treats, cash back and discounts on UK retailers    
• 2 days per year paid volunteering    
• Free cereal, snacks and drinks in all offices 
• Quarterly team social budgets  

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 14.25 hours a year for charity > receive a half day on a Friday 
• Take part in a fundraising event > Tandem will match up to £200 a year 
• Have renewable energy at home > receive an additional 1-day annual leave  
• Drive an electric car > receive £500 towards a home charger 
• Use public transport or have a low emissions/hybrid car > entry into a £200 prize draw 
• Sign up to cycle to work scheme > receive £30 voucher for a cycling helmet  

Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 
 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

Job Title: Account Manager (Motor Finance – Dealers) 
Working Pattern: Monday to Friday, 09.00 - 17.00 36.25 hours per week 
Salary: £47,500 - £55,000 and up to 20% bonus and £600 per month car allowance  
Location: Flexible – East Midlands 

💚 Shaping the future of sustainable digital banking 💚 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 
 
The main purpose of the role is to create and maintain relationships with introducing used car dealers and brokers. To attend face to face appointments and telephone/email negotiations offering competitive finance terms to used car dealers and brokers. To ensure individual targets are met and adhere to company policies.        
  
Your Impact: Building a sustainable tomorrow  

As an Account Manager at Tandem your focus will be on: 

• Creating new used car dealer/broker relationships within your geographical area. 
• Managing existing used car dealers and brokers to ensure they meet their sales and efficiency targets. 
• Attending face to face meetings and telephone/email negotiations offering competitive finance facilities to used car dealers and brokers. 
• Offering excellent customer service. 
• Being an active team player. 
• Achieving business targets and personal objectives. 
• Attending 121’s and team meetings in any of our office locations (typically held in Cardiff).  

We’d love to hear from you if you have: 

• Have effective communication styles and methods used to interact with used car dealers, brokers and third parties. 
• Can work independently, setting your own priorities and taking a lead role. 
• Are prepared to take accountability for your own performance. 
• Can communicate verbal and written information to customers in a way which is clear, fair, and not misleading. 
• Can work under pressure in a target driven environment, with the capacity to prioritise tasks. 
• Have excellent organisational and time management skills. 
• Can research, digest, analyse, and present material clearly and concisely to senior management and director level. 
• Have excellent interpersonal skills. 
• Can work proactively and think strategically in a fast-moving environment. 
• Can have flexibility and adaptability to a wide variety of tasks and to work extra hours where required to meet deadlines and deal with client queries. 
• Can present to motor dealers and brokers of all size and types.  

It would be great, but not essential if you have: 

• Previous experience of motor finance, or associated businesses within the motor industry. 
• Have a good understanding of the digital marketplace that exists within the motor finance industry. 
• An understanding of the regulatory environment that exists within the motor industry.  

Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:   

• 25 days annual leave plus 8 days Bank Holiday   
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 
• Buy or sell up to 5 days holiday a year 
• Healthcare cash plan through Westfield Health  
• Life Assurance at 3 x salary 
• Electric Vehicle salary sacrifice scheme    
• Cycle to Work salary sacrifice scheme and a free helmet   
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 
• Smart Tech scheme (buy goods with 0% interest) 
• 10% discount on solar panels 
• Tandem Hub for treats, cash back and discounts on UK retailers    
• 2 days per year paid volunteering    
• Free cereal, snacks and drinks in all offices 
• Quarterly team social budgets  

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 14.25 hours a year for charity > receive a half day on a Friday 
• Take part in a fundraising event > Tandem will match up to £200 a year 
• Have renewable energy at home > receive an additional 1-day annual leave  
• Drive an electric car > receive £500 towards a home charger 
• Use public transport or have a low emissions/hybrid car > entry into a £200 prize draw 
• Sign up to cycle to work scheme > receive £30 voucher for a cycling helmet  

Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 
 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

Job Title: Account Manager (Motor Finance – Dealers) 
Working Pattern: Monday to Friday, 09.00 - 17.00 36.25 hours per week 
Salary: £47,500 - £55,000 and up to 20% bonus and £600 per month car allowance  
Location: Flexible – East Midlands 

💚 Shaping the future of sustainable digital banking 💚 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 
 
The main purpose of the role is to create and maintain relationships with introducing used car dealers and brokers. To attend face to face appointments and telephone/email negotiations offering competitive finance terms to used car dealers and brokers. To ensure individual targets are met and adhere to company policies.        
  
Your Impact: Building a sustainable tomorrow  

As an Account Manager at Tandem your focus will be on: 

• Creating new used car dealer/broker relationships within your geographical area. 
• Managing existing used car dealers and brokers to ensure they meet their sales and efficiency targets. 
• Attending face to face meetings and telephone/email negotiations offering competitive finance facilities to used car dealers and brokers. 
• Offering excellent customer service. 
• Being an active team player. 
• Achieving business targets and personal objectives. 
• Attending 121’s and team meetings in any of our office locations (typically held in Cardiff).  

We’d love to hear from you if you have: 

• Have effective communication styles and methods used to interact with used car dealers, brokers and third parties. 
• Can work independently, setting your own priorities and taking a lead role. 
• Are prepared to take accountability for your own performance. 
• Can communicate verbal and written information to customers in a way which is clear, fair, and not misleading. 
• Can work under pressure in a target driven environment, with the capacity to prioritise tasks. 
• Have excellent organisational and time management skills. 
• Can research, digest, analyse, and present material clearly and concisely to senior management and director level. 
• Have excellent interpersonal skills. 
• Can work proactively and think strategically in a fast-moving environment. 
• Can have flexibility and adaptability to a wide variety of tasks and to work extra hours where required to meet deadlines and deal with client queries. 
• Can present to motor dealers and brokers of all size and types.  

It would be great, but not essential if you have: 

• Previous experience of motor finance, or associated businesses within the motor industry. 
• Have a good understanding of the digital marketplace that exists within the motor finance industry. 
• An understanding of the regulatory environment that exists within the motor industry.  

Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:   

• 25 days annual leave plus 8 days Bank Holiday   
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 
• Buy or sell up to 5 days holiday a year 
• Healthcare cash plan through Westfield Health  
• Life Assurance at 3 x salary 
• Electric Vehicle salary sacrifice scheme    
• Cycle to Work salary sacrifice scheme and a free helmet   
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 
• Smart Tech scheme (buy goods with 0% interest) 
• 10% discount on solar panels 
• Tandem Hub for treats, cash back and discounts on UK retailers    
• 2 days per year paid volunteering    
• Free cereal, snacks and drinks in all offices 
• Quarterly team social budgets  

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 14.25 hours a year for charity > receive a half day on a Friday 
• Take part in a fundraising event > Tandem will match up to £200 a year 
• Have renewable energy at home > receive an additional 1-day annual leave  
• Drive an electric car > receive £500 towards a home charger 
• Use public transport or have a low emissions/hybrid car > entry into a £200 prize draw 
• Sign up to cycle to work scheme > receive £30 voucher for a cycling helmet  

Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 
 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

Job Title: Account Manager (Motor Finance – Dealers) 
Working Pattern: Monday to Friday, 09.00 - 17.00 36.25 hours per week 
Salary: £47,500 - £55,000 and up to 20% bonus and £600 per month car allowance  
Location: Flexible – East Midlands 

💚 Shaping the future of sustainable digital banking 💚 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 
 
The main purpose of the role is to create and maintain relationships with introducing used car dealers and brokers. To attend face to face appointments and telephone/email negotiations offering competitive finance terms to used car dealers and brokers. To ensure individual targets are met and adhere to company policies.        
  
Your Impact: Building a sustainable tomorrow  

As an Account Manager at Tandem your focus will be on: 

• Creating new used car dealer/broker relationships within your geographical area. 
• Managing existing used car dealers and brokers to ensure they meet their sales and efficiency targets. 
• Attending face to face meetings and telephone/email negotiations offering competitive finance facilities to used car dealers and brokers. 
• Offering excellent customer service. 
• Being an active team player. 
• Achieving business targets and personal objectives. 
• Attending 121’s and team meetings in any of our office locations (typically held in Cardiff).  

We’d love to hear from you if you have: 

• Have effective communication styles and methods used to interact with used car dealers, brokers and third parties. 
• Can work independently, setting your own priorities and taking a lead role. 
• Are prepared to take accountability for your own performance. 
• Can communicate verbal and written information to customers in a way which is clear, fair, and not misleading. 
• Can work under pressure in a target driven environment, with the capacity to prioritise tasks. 
• Have excellent organisational and time management skills. 
• Can research, digest, analyse, and present material clearly and concisely to senior management and director level. 
• Have excellent interpersonal skills. 
• Can work proactively and think strategically in a fast-moving environment. 
• Can have flexibility and adaptability to a wide variety of tasks and to work extra hours where required to meet deadlines and deal with client queries. 
• Can present to motor dealers and brokers of all size and types.  

It would be great, but not essential if you have: 

• Previous experience of motor finance, or associated businesses within the motor industry. 
• Have a good understanding of the digital marketplace that exists within the motor finance industry. 
• An understanding of the regulatory environment that exists within the motor industry.  

Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:   

• 25 days annual leave plus 8 days Bank Holiday   
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 
• Buy or sell up to 5 days holiday a year 
• Healthcare cash plan through Westfield Health  
• Life Assurance at 3 x salary 
• Electric Vehicle salary sacrifice scheme    
• Cycle to Work salary sacrifice scheme and a free helmet   
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 
• Smart Tech scheme (buy goods with 0% interest) 
• 10% discount on solar panels 
• Tandem Hub for treats, cash back and discounts on UK retailers    
• 2 days per year paid volunteering    
• Free cereal, snacks and drinks in all offices 
• Quarterly team social budgets  

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 14.25 hours a year for charity > receive a half day on a Friday 
• Take part in a fundraising event > Tandem will match up to £200 a year 
• Have renewable energy at home > receive an additional 1-day annual leave  
• Drive an electric car > receive £500 towards a home charger 
• Use public transport or have a low emissions/hybrid car > entry into a £200 prize draw 
• Sign up to cycle to work scheme > receive £30 voucher for a cycling helmet  

Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 
 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

Job Title: Account Manager (Motor Finance – Dealers) 
Working Pattern: Monday to Friday, 09.00 - 17.00 36.25 hours per week 
Salary: £47,500 - £55,000 and up to 20% bonus and £600 per month car allowance  
Location: Flexible – East Midlands 

💚 Shaping the future of sustainable digital banking 💚 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 
 
The main purpose of the role is to create and maintain relationships with introducing used car dealers and brokers. To attend face to face appointments and telephone/email negotiations offering competitive finance terms to used car dealers and brokers. To ensure individual targets are met and adhere to company policies.        
  
Your Impact: Building a sustainable tomorrow  

As an Account Manager at Tandem your focus will be on: 

• Creating new used car dealer/broker relationships within your geographical area. 
• Managing existing used car dealers and brokers to ensure they meet their sales and efficiency targets. 
• Attending face to face meetings and telephone/email negotiations offering competitive finance facilities to used car dealers and brokers. 
• Offering excellent customer service. 
• Being an active team player. 
• Achieving business targets and personal objectives. 
• Attending 121’s and team meetings in any of our office locations (typically held in Cardiff).  

We’d love to hear from you if you have: 

• Have effective communication styles and methods used to interact with used car dealers, brokers and third parties. 
• Can work independently, setting your own priorities and taking a lead role. 
• Are prepared to take accountability for your own performance. 
• Can communicate verbal and written information to customers in a way which is clear, fair, and not misleading. 
• Can work under pressure in a target driven environment, with the capacity to prioritise tasks. 
• Have excellent organisational and time management skills. 
• Can research, digest, analyse, and present material clearly and concisely to senior management and director level. 
• Have excellent interpersonal skills. 
• Can work proactively and think strategically in a fast-moving environment. 
• Can have flexibility and adaptability to a wide variety of tasks and to work extra hours where required to meet deadlines and deal with client queries. 
• Can present to motor dealers and brokers of all size and types.  

It would be great, but not essential if you have: 

• Previous experience of motor finance, or associated businesses within the motor industry. 
• Have a good understanding of the digital marketplace that exists within the motor finance industry. 
• An understanding of the regulatory environment that exists within the motor industry.  

Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:   

• 25 days annual leave plus 8 days Bank Holiday   
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 
• Buy or sell up to 5 days holiday a year 
• Healthcare cash plan through Westfield Health  
• Life Assurance at 3 x salary 
• Electric Vehicle salary sacrifice scheme    
• Cycle to Work salary sacrifice scheme and a free helmet   
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 
• Smart Tech scheme (buy goods with 0% interest) 
• 10% discount on solar panels 
• Tandem Hub for treats, cash back and discounts on UK retailers    
• 2 days per year paid volunteering    
• Free cereal, snacks and drinks in all offices 
• Quarterly team social budgets  

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 14.25 hours a year for charity > receive a half day on a Friday 
• Take part in a fundraising event > Tandem will match up to £200 a year 
• Have renewable energy at home > receive an additional 1-day annual leave  
• Drive an electric car > receive £500 towards a home charger 
• Use public transport or have a low emissions/hybrid car > entry into a £200 prize draw 
• Sign up to cycle to work scheme > receive £30 voucher for a cycling helmet  

Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 
 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

Job Title: Account Manager (Motor Finance – Dealers) 
Working Pattern: Monday to Friday, 09.00 - 17.00 36.25 hours per week 
Salary: £47,500 - £55,000 and up to 20% bonus and £600 per month car allowance  
Location: Flexible – East Midlands 

💚 Shaping the future of sustainable digital banking 💚 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 
 
The main purpose of the role is to create and maintain relationships with introducing used car dealers and brokers. To attend face to face appointments and telephone/email negotiations offering competitive finance terms to used car dealers and brokers. To ensure individual targets are met and adhere to company policies.        
  
Your Impact: Building a sustainable tomorrow  

As an Account Manager at Tandem your focus will be on: 

• Creating new used car dealer/broker relationships within your geographical area. 
• Managing existing used car dealers and brokers to ensure they meet their sales and efficiency targets. 
• Attending face to face meetings and telephone/email negotiations offering competitive finance facilities to used car dealers and brokers. 
• Offering excellent customer service. 
• Being an active team player. 
• Achieving business targets and personal objectives. 
• Attending 121’s and team meetings in any of our office locations (typically held in Cardiff).  

We’d love to hear from you if you have: 

• Have effective communication styles and methods used to interact with used car dealers, brokers and third parties. 
• Can work independently, setting your own priorities and taking a lead role. 
• Are prepared to take accountability for your own performance. 
• Can communicate verbal and written information to customers in a way which is clear, fair, and not misleading. 
• Can work under pressure in a target driven environment, with the capacity to prioritise tasks. 
• Have excellent organisational and time management skills. 
• Can research, digest, analyse, and present material clearly and concisely to senior management and director level. 
• Have excellent interpersonal skills. 
• Can work proactively and think strategically in a fast-moving environment. 
• Can have flexibility and adaptability to a wide variety of tasks and to work extra hours where required to meet deadlines and deal with client queries. 
• Can present to motor dealers and brokers of all size and types.  

It would be great, but not essential if you have: 

• Previous experience of motor finance, or associated businesses within the motor industry. 
• Have a good understanding of the digital marketplace that exists within the motor finance industry. 
• An understanding of the regulatory environment that exists within the motor industry.  

Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:   

• 25 days annual leave plus 8 days Bank Holiday   
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 
• Buy or sell up to 5 days holiday a year 
• Healthcare cash plan through Westfield Health  
• Life Assurance at 3 x salary 
• Electric Vehicle salary sacrifice scheme    
• Cycle to Work salary sacrifice scheme and a free helmet   
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 
• Smart Tech scheme (buy goods with 0% interest) 
• 10% discount on solar panels 
• Tandem Hub for treats, cash back and discounts on UK retailers    
• 2 days per year paid volunteering    
• Free cereal, snacks and drinks in all offices 
• Quarterly team social budgets  

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 14.25 hours a year for charity > receive a half day on a Friday 
• Take part in a fundraising event > Tandem will match up to £200 a year 
• Have renewable energy at home > receive an additional 1-day annual leave  
• Drive an electric car > receive £500 towards a home charger 
• Use public transport or have a low emissions/hybrid car > entry into a £200 prize draw 
• Sign up to cycle to work scheme > receive £30 voucher for a cycling helmet  

Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 
 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

Job Title: Arrears Executive – Part Time
Working Pattern: 21.75 hours per week - across Monday, Thursday and Friday
Salary: £29,000 pro rata (£17,400) and up to 20% bonus and benefits
Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation.

💚 Shaping the future of sustainable digital banking 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 

This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).    

Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.    

  
Your Impact: Building a sustainable tomorrow  

As an Arrears Executive at Tandem your focus will be on: 

• Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.  

• Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. 

• Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).  

• Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.  

• Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.  

• Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.  

• Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.   

• Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.  

• Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.   

• Knowledge and practical application of late arrears and litigation practices.  

• Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.  

• Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.  

• Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.  

• Keep up to date with all Company/regulatory changes particularly those which affect own business area.  

• Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.  

• Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.    

We’d love to hear from you if you have: 

• Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.  

• Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.  

• Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.  

• Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.  

• A working knowledge of customer services and arrears management in a regulated, lending environment. 

 
Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:  

• 25 days annual leave plus 8 days Bank Holiday   

• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 

• Buy or sell up to 5 days holiday a year 

• Healthcare cash plan through Westfield Health  

• Life Assurance at 3 x salary 

• Electric Vehicle salary sacrifice scheme    

• Cycle to Work salary sacrifice scheme and a free helmet   

• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 

• Smart Tech scheme (buy goods with 0% interest) 

• 10% discount on solar panels 

• Tandem Hub for treats, cash back and discounts on UK retailers    

• 2 days per year paid volunteering    

• Free cereal, snacks and drinks in all offices 

• Quarterly team social budgets 

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 2 days a year for charity > receive an early Friday finish  

• Raise £200 per annum for charity > Tandem provide PR and marketing support  

• Have renewable energy at home > receive an additional 1 day annual leave  

• Drive an electric car > receive £500 towards a home charger 

 
Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 

 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

Job Title: Arrears Executive – Part Time
Working Pattern: 21.75 hours per week - across Monday, Thursday and Friday
Salary: £29,000 pro rata (£17,400) and up to 20% bonus and benefits
Location: Cardiff - hybrid working after probation.

💚 Shaping the future of sustainable digital banking 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 

This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).    

Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.    

  
Your Impact: Building a sustainable tomorrow  

As an Arrears Executive at Tandem your focus will be on: 

• Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.  

• Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. 

• Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).  

• Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.  

• Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.  

• Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.  

• Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.   

• Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.  

• Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.   

• Knowledge and practical application of late arrears and litigation practices.  

• Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.  

• Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.  

• Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.  

• Keep up to date with all Company/regulatory changes particularly those which affect own business area.  

• Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.  

• Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.    

We’d love to hear from you if you have: 

• Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.  

• Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.  

• Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.  

• Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.  

• A working knowledge of customer services and arrears management in a regulated, lending environment. 

 
Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:  

• 25 days annual leave plus 8 days Bank Holiday   

• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 

• Buy or sell up to 5 days holiday a year 

• Healthcare cash plan through Westfield Health  

• Life Assurance at 3 x salary 

• Electric Vehicle salary sacrifice scheme    

• Cycle to Work salary sacrifice scheme and a free helmet   

• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 

• Smart Tech scheme (buy goods with 0% interest) 

• 10% discount on solar panels 

• Tandem Hub for treats, cash back and discounts on UK retailers    

• 2 days per year paid volunteering    

• Free cereal, snacks and drinks in all offices 

• Quarterly team social budgets 

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 2 days a year for charity > receive an early Friday finish  

• Raise £200 per annum for charity > Tandem provide PR and marketing support  

• Have renewable energy at home > receive an additional 1 day annual leave  

• Drive an electric car > receive £500 towards a home charger 

 
Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 

 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

Job Title: Arrears Executive  
Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.  
Salary: up to £29,000 and up to 20% bonus and benefits 
Location: Cardiff - hybrid working after probation. 

💚 Shaping the future of sustainable digital banking 

Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  

People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  

Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  

Tandem is growing fast and helping to shape the future of sustainable banking. 

Your team: Collaborators in change  

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. 

This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).    

Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.    

  
Your Impact: Building a sustainable tomorrow  

As an Arrears Executive at Tandem your focus will be on: 

• Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.  

• Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. 

• Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).  

• Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.  

• Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.  

• Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.  

• Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.   

• Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.  

• Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.   

• Knowledge and practical application of late arrears and litigation practices.  

• Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.  

• Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.  

• Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.  

• Keep up to date with all Company/regulatory changes particularly those which affect own business area.  

• Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.  

• Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.    

We’d love to hear from you if you have: 

• Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.  

• Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.  

• Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.  

• Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.  

• A working knowledge of customer services and arrears management in a regulated, lending environment. 

 
Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:  

• 25 days annual leave plus 8 days Bank Holiday   

• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc 

• Buy or sell up to 5 days holiday a year 

• Healthcare cash plan through Westfield Health  

• Life Assurance at 3 x salary 

• Electric Vehicle salary sacrifice scheme    

• Cycle to Work salary sacrifice scheme and a free helmet   

• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 

• Smart Tech scheme (buy goods with 0% interest) 

• 10% discount on solar panels 

• Tandem Hub for treats, cash back and discounts on UK retailers    

• 2 days per year paid volunteering    

• Free cereal, snacks and drinks in all offices 

• Quarterly team social budgets 

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 2 days a year for charity > receive an early Friday finish  

• Raise £200 per annum for charity > Tandem provide PR and marketing support  

• Have renewable energy at home > receive an additional 1 day annual leave  

• Drive an electric car > receive £500 towards a home charger 

 
Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. 

 
Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.  

Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 

360 Recruitment Consultant – Engineering & Energy (European Markets)

We are expanding our consulting team at Amoria Bond and are looking to speak with experienced Recruitment Consultants who are ready to take ownership of a 360 role within our European Engineering and Renewable Energy markets.

This is an opportunity to develop an international desk, working across established and emerging European markets within either Advanced Engineering or Energy. You will be building long-term client relationships, delivering specialist talent solutions, and operating in a highly consultative, high-performance environment.

This role is suited to recruiters who are confident in business development and delivery, and who are motivated by international exposure, market growth, and strong earning potential.

About the role

This is a full 360 Recruitment Consultant position focused on developing and growing a European market desk.

You will be responsible for building and managing your own client portfolio across Europe, acting as a trusted partner to clients and delivering tailored recruitment solutions within engineering and energy sectors.

Your responsibilities will include:

• Developing new business across European engineering or energy markets
• Building and maintaining a specialist European client portfolio
• Acting as a consultative partner on cross-border hiring and workforce needs
• Headhunting and engaging specialist technical candidates
• Managing the full recruitment lifecycle from brief through to placement
• Developing and executing your own European market strategy
• Building long-term relationships with international clients and candidates
• Working across multiple European territories and industries

About you

We are looking for individuals who:

• Have at least 12 months recruitment experience in a 360 or sales-driven role
• Are confident in business development and international client engagement
• Take a consultative, relationship-led approach to recruitment
• Are commercially driven and motivated by performance and earnings
• Can build credibility with clients across different European markets
• Are interested in international recruitment and cross-border opportunities
• Want to develop a long-term career within Engineering or Energy sectors

What we offer

• Competitive base salary with uncapped commission
• Strong earning potential with top consultants earning £200k+
• Clear 10-step progression pathway from Consultant to Director
• Fast-track management opportunities within 12–24 months
• Structured training and development with dedicated coaching support
• International European market exposure and client base
• Opportunity to work across multiple countries and industries
• Hybrid working and flexible working arrangements
• Company car scheme including premium brands
• Monthly incentives, team socials and global company events
• Annual personal development allowance
• Comprehensive wellbeing and support package

About Amoria Bond

Amoria Bond is a global recruitment and consulting business operating across technology, engineering and energy sectors. We partner with organisations delivering complex, high-impact projects across international markets.

Our European teams operate across multiple countries and sectors, offering consultants the opportunity to build truly international desks within a supportive, high-performance environment.

Our purpose is Progressing Lives Everywhere.

No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.

IND123

360 Recruitment Consultant – Engineering & Energy (UK Market)

We are expanding our consulting team at Amoria Bond and are looking to speak with experienced Recruitment Consultants who are ready to take ownership of a 360 role within our UK Engineering and Renewable Energy market.

This is an opportunity to join a high-performance environment where you will manage your own desk, build long-term client relationships, and develop a specialist UK market within either Advanced Engineering or Energy.

The role is suited to recruiters who are confident in both business development and delivery, and who want to progress within a consultative, commercially driven environment with strong earning potential and clear career development.

About the role

This is a full 360 Recruitment Consultant position focused exclusively on the UK market.

You will be responsible for building and growing your own desk, developing long-term partnerships with engineering and energy clients, and delivering high-quality candidates into specialist technical roles.

Your responsibilities will include:

• Developing new business across the UK Engineering or Energy market
• Building and managing your own client portfolio
• Acting as a consultative partner to clients on workforce and hiring needs
• Headhunting and engaging specialist candidates in technical markets
• Managing the full recruitment lifecycle from initial brief through to placement
• Developing and executing your own UK market strategy
• Building long-term relationships with clients and candidates
• Operating as a trusted advisor within your specialist sector

About you

We are looking for individuals who:

• Have at least 12 months recruitment experience in a 360 or sales-focused role
• Are confident in business development and client engagement
• Take a consultative, relationship-led approach to recruitment
• Are commercially driven and motivated by performance
• Can build strong, credible relationships with clients and candidates
• Want to specialise and build a long-term career within the UK Engineering or Energy market
• Are ambitious and motivated by earning potential and progression

What we offer

• Competitive base salary with uncapped commission
• Strong earning potential with top consultants earning £200k+
• Clear 10-step progression pathway from Consultant to Director
• Fast-track management opportunities within 12–24 months
• Structured training and development with dedicated coaching support
• Dedicated UK market focus within Engineering or Energy
• Hybrid working and flexible working arrangements
• Company car scheme including premium brands
• Monthly incentives, team socials and global company events
• Annual personal development allowance
• Comprehensive wellbeing and support package

About Amoria Bond

Amoria Bond is a global recruitment and consulting business operating across technology, engineering and energy sectors. We support organisations delivering complex, high-impact projects across international markets.

Our UK teams are established and high-performing, offering strong market access, long-term client relationships, and clear opportunities to build a successful and scalable desk.

Our purpose is Progressing Lives Everywhere.

No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.

IND123

Experienced Recruitment Consultant – Engineering & Renewable Energy (Consulting Focus)

We are expanding our high-performing consulting division at Amoria Bond and are looking for experienced Recruitment Consultants with at least 12 months’ experience who want to take the next step into a more consultative, solution-led role.

This position sits within our Advanced Engineering and Renewable Energy teams, supporting clients across the UK, Europe, and US markets. It is ideal for someone who enjoys recruitment but is looking to move beyond transactional delivery into a more strategic, advisory-style approach with clients.

About the role

This is a 360 Recruitment Consultant position with a strong emphasis on consultative client engagement and solution delivery. You will be working closely with both clients and candidates to deliver high-quality outcomes across specialist engineering and energy projects.

Key responsibilities include:

• Building and developing long-term, consultative client relationships
• Partnering with clients to understand project requirements and workforce challenges
• Developing tailored talent solutions across engineering and renewable energy markets
• Headhunting and engaging specialist candidates for niche technical roles
• Managing the full recruitment lifecycle from initial brief through to placement
• Acting as a trusted advisor to both clients and candidates
• Developing your own market strategy and personal desk ownership
• Working across either UK, European or US markets

About you

We are looking for individuals who:

• Have a minimum of 12 months recruitment experience (any sector considered, engineering or technical a plus)
• Are confident in client-facing and business development environments
• Are commercially minded with a consultative approach
• Can build strong, credible relationships with senior stakeholders
• Are motivated by progression, performance and earning potential
• Want to move into a more strategic, advisory recruitment role rather than purely transactional delivery

What we offer

• Highly competitive basic salary with uncapped commission
• Strong earning potential with top consultants earning £200k+
• Structured 10-step progression pathway from Consultant to Director
• Fast-track management opportunities within 12–24 months
• Award-winning training and development programmes with dedicated coaching support
• Exposure to international markets and global client portfolios
• Relocation opportunities across offices in Europe, US and Asia
• Hybrid working and flexible working arrangements
• Company car scheme including premium brands
• Monthly incentives, team events and global company socials
• Annual personal development allowance
• Comprehensive wellbeing and support programmes

About Amoria Bond

Amoria Bond is an international recruitment and consulting business operating across technology, engineering and energy sectors. We support organisations delivering complex, high-impact projects across global markets.

As part of our consulting division, you will be joining a business that focuses on delivering real value to clients through expertise, insight and long-term partnership rather than transactional recruitment.

Our purpose is Progressing Lives Everywhere.

No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.

IND123

Experienced Recruitment Consultant

We’re growing our high-performing team at Amoria Bond and are looking to speak with driven, ambitious individuals with 12+ months recruitment experience who are ready to take the next step in their career.

This opportunity sits within our Advanced Engineering and Renewable Energy teams, working across the UK, European, and US markets giving you real scope to build a global desk and significantly increase your earnings.

Who are Amoria Bond?

Amoria Group delivers specialist staffing and consulting solutions to the global technology, engineering, and energy sectors.

We partner with innovative companies shaping the future — and our mission is simple: Progressing Lives Everywhere. Through our values and high-performance culture, we empower our people to succeed professionally, financially, and personally.

What will you be doing?

This is a full 360 recruitment role where you will:

• Build your own client base through business development and relationship building
• Win and manage client projects across your chosen market
• Headhunt and place high-quality candidates into specialist roles
• Manage the full recruitment lifecycle – from qualification through to offer
• Develop your personal brand through job adverts, networking, and social media
• Meet clients face-to-face, with opportunities to travel internationally (USA, Europe, and beyond)

What’s in it for you?

• Highly competitive base salary + uncapped commission
• Top performers with 2+ years’ tenure earning £200k+
• Clear, structured 10-step progression plan from Consultant to Director
• Opportunities to move into management within 12–24 months
• Industry-leading training and development, with dedicated performance coaches
• Global mobility opportunities, including relocation to our international offices
• Company car scheme (BMW, Audi, Mercedes, Range Rover, Porsche)
• Flexitime, hybrid working, and the option to work from global offices
• Monthly socials, annual incentives, and a £500 personal development allowance
• Comprehensive wellbeing support and inclusive benefits

What are we looking for?

• 12+ months recruitment experience (360 or 180)
• Strong communication and relationship-building skills
• A driven, target-focused mindset with clear financial goals
• Confidence, resilience, and a proactive approach
• A genuine interest in building a long-term career in recruitment

If you’re looking for a role where you can earn more, progress faster, and build a global career, we’d love to hear from you.

We are committed to creating an inclusive environment and welcome applications from individuals of all backgrounds and experiences.

No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.

IND123

We are expanding our successful team at Amoria Bond and are looking to speak with ambitious individuals with 12+ months Recruitment experience to join our team! This role is to work on either our European, UK or US markets within our Advanced Engineering or Renewable Energy Team.

A career with us can significantly increase your earnings, progress your career through multiple promotions a year and fast track you to achieving your goals...

Who are Amoria Bond?

Amoria Group is Progressing Lives Everywhere by delivering staffing and consulting services to the global technology, advanced engineering and energy sectors.

As an integrated project and human capital services business, Amoria Group supports pioneering industries and companies that make a positive impact on the world. Through our PROFES values and our best service commitments, we lead with positivity, deliver world-class expertise and give back to our global communities as we grow.

What will I be doing?

• Making business development calls to prospective and existing clients to win projects to work on
• Headhunting candidates to place onto your clients' projects
• Building and maintaining relationships with both candidates and clients
• Writing job adverts, building your personal brand and creating social media content to attract top talent
• Working the full recruitment lifecycle from qualification calls, booking in interviews and delivering offers
• Meeting your clients face-to-face on a regular basis, with current employees travelling to USA, Portugal, Sweden & Denmark, etc. to meet their clients!
• We are hiring for our UK, European and US markets and even offer the opportunity of relocation options in the future to our global offices PLUS the opportunity to relocate to our new US based office towards the end of this year!

What's in it for me?

• Attractive basic salary with unrivalled earning potential
• Top performers with 2+ years' tenure earn well over £200k
• Award-winning training programmes at all levels with dedicated Learning & Development performance coaches
• Fantastic clear 10-Step Progression Plan from Trainee up to Director– possibilities to progress into Management roles within your first 12-24 months
• Company car scheme (BMW, Mercedes, Audi, Range Rovers, Porsches)
• Inclusive family forming policy includes maternity, paternity, adoption, fertility treatment, pre-adoption fostering or surrogacy
• Monthly company socials
• Annual £500 Personal Development allowance
• 24/7 Wellbeing support
• Award-winning D&I strategies and inclusion calendar
• Apply to relocate to any of our 5 other office locations - Amsterdam, Cologne, Singapore, Vietnam and Dallas
• Work from any of our offices for up to 4 weeks
• Flexitime & WFH
• Annual paid volunteering day

What do I need?

• 12+ months Recruitment experience
• Confident, outgoing personality
• Clear financial motivations and professional goals
• Excellent written and spoken communication skills
• Strong work ethic and willingness to learn

No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role.

IND123

About the Position

We are looking to hire a strongly motivated individual who is excited to work in a fast paced, collaborative environment. We are looking for someone who wants to work on applied research on our weather team, embedded within the commodities trading desk. We invite graduate students nearing graduation, both early career and experienced academics, and industry professionals to apply. 

About You

• Masters degree (minimum) in Atmospheric Science or related field
• Must be a strong programmer, with excellent python skills for data analysis
• Expertise in relevant topics such as: sub-seasonal predictability, data assimilation and numerical weather prediction, tropical variability, synoptic meteorology, renewable energy forecasting
• Experience using gridded data, observational data and satellite data to drive quantitative research in academia or industry
• Experience with AI models preferred
• Have good taste in research. The problems you will work on will aim to challenge the limits of atmospheric predictability. You should be comfortable pushing in new and unknown directions while maintaining clarity of purpose
• Think and communicate precisely and openly. We believe great solutions come from the interaction between diverse groups of people across the firm
• Fluency in English required 

If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com

Senior Consultant 

Competitive Basic Salary + Exceptional Commission Structure (OTE UNCAPPED & NO THRESHOLD!)

USA & EMEA market opportunities available

Amoria Group is Progressing Lives Everywhere by delivering staffing and consulting services to the global technology, advanced engineering and energy sectors

As an integrated project and human capital services business, Amoria Group supports pioneering industries and companies that make a positive impact on the world. Through our PROFES values and our best service commitments, we lead with positivity, deliver world-class expertise and give back to our global communities as we grow.

Our consultancy business gives our clients a high-value, strategic service, and our consultants greater earning potential, faster career progression and the opportunity to work in future-proof, high-fee sectors. This shift has driven significant growth over the past few years, both for our business and our people. If you're an ambitious, experienced recruiter ready for your next big step and interested in a transition into Consultancy, this is your opportunity to level up.

Why Join us?

• Higher Earnings: Our consultancy model means higher fees, stronger margins, and bigger commissions. Our top Manchester consultants are earning over £250,000, and more than 20% are billing £500k per year, with the top of the tables billing £1m+.
• Fast-Track Progression: Our 10-step progression plan is designed for both leaders and billers - you don’t need to be a people manager to reach Director level. We've consistently helped sales consultants boost their billing by up to 500% through our proven progression and development programmes.
• Elite Training & Support: Our award-winning Learning & Development team works alongside managers to deliver bespoke coaching, ensuring you hit the ground running and continue to grow throughout your career.

About the Role

• Making calls to existing and prospective Amoria Group clients
• Meeting with key stakeholders to develop relationships
• Negotiating to secure new business
• Working in partnership with clients to scope out project requirements
• Offering tailored solutions including Time & Materials and Work Packages.
• Researching projects and pipeline within your industry
• Advising clients on the best way to overcome their project challenges Making a meaningful impact on global businesses, their projects and successes - and on the broader societal change those projects drive.

What We're Looking For

• A proven recruitment professional with a strong track record of billing and exceeding targets, we are growing our teams and we are looking for experienced Senior Consultants, Managing Consultants and Principal Consultants to join our successful teams!
• Business development experience and a hunger to grow your client base
• Resilience, self-motivation and the ability to thrive in a fast-paced, high-performance environment

What You’ll Get

• Uncapped Commission and high-earning potential
• Access to high-margin markets like advanced engineering and renewable energy
• Continuous, hands-on training from our L&D experts, Director and CSO
• Luxury incentives including 5-star sales conferences to places such as Dubai, Las Vegas, and skiing in Austria.
• A collaborative, high-energy team culture that celebrates success

Ready to Accelerate Your Career?

If you want more from your current role in recruitment and staffing - more earnings, more responsibility, and more recognition- apply today and join one of the most forward-thinking consultancies in the industry.

We are proud to be an equal opportunities employer and welcome applications from everyone regardless of age, background, experience, or identity. If you have the drive and passion to succeed, we want to hear from you.

IND123

We are open to hiring at multiple levels for this role, depending on experience, impact, and demonstrated ownership. While this role is level-agnostic, it is best suited for engineers with experience owning production systems and working in highly ambiguous problem spaces.

Software Engineer

About the company: 

The mining industry has steadily become worse at finding new ore deposits, requiring >10X more capital to make discoveries compared to 30 years ago. The easy-to-find, near-surface deposits have largely been found, and the industry has chronically under-invested in new exploration technology, relying on the manual techniques of yesteryear – even as demand accelerates for copper, lithium, and other metals to build electric vehicles, renewable energy, and data centers.

KoBold builds AI models for mineral exploration and deploys those models—alongside our novel sensors—to guide decisions on KoBold-owned-and-operated exploration programs. In the six years since founding, KoBold has become by far both the largest independent mineral exploration company and the largest exploration technology developer. Our data scientists and software engineers, who come from leading technology companies, jointly lead exploration programs with our renowned exploration geologists.

KoBold has proven its first discovery with materially less capital than the industry average and found one of the best copper deposits ever discovered: the copper is far more concentrated than the global average of copper mines, and this asset alone is expected to generate meaningful revenue for decades. KoBold has a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery.

KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and natural resources companies Equinor, BHP, and Mitsubishi.

We are hiring Software Engineers to accelerate our mission.

About The Role:

At KoBold, software engineers have the unique opportunity to embed directly with their users and learn the ins and outs of mineral exploration and geology while developing state of the art technology solutions. Unlike traditional software engineering roles, we don’t simply ship code and passively wait for feedback about its utility: our userbase includes our colleagues… and ourselves! While there are real technical challenges in making mineral exploration data broadly searchable and accessible to both humans and machines, we believe that solving these technical challenges cannot be done without “getting our hands dirty” – sometimes literally! – by embedding directly with the exploration teams and even occasionally (~once a year) joining our colleagues in the field, be it in Zambia, Canada, or Arizona, to experience the impact of our software in real time.

As a Software Engineer on the Data Systems Engineering team at KoBold, your main role will be to enable systematic exploration and materially improve exploration success rates by making mineral exploration data broadly accessible to humans and machines.  Past projects have included SIP (the Structured Ingest Pipeline), DataKit generation (producing curated sets of data on demand), and RAG (Retrieval Augmentation Generation, utilizing natural language processing on unstructured data). Our tech stack is primarily python and includes Django, React, AWS, and additional technologies like Retool and Prefect. 

Your work will empower KoBold to unlock invaluable insights and streamline intricate scientific processes. Collaborating with our exceptional team of data scientists, geologists, and other software engineers, you will have the opportunity to tackle complex problems head-on and collectively pave the way for the discoveries of vital energy transition metals like lithium, copper, nickel, and cobalt. Together we can shape the future of mineral exploration and contribute to building a sustainable world.

This role be responsible for:

• Deep engagement with exploration geologists and data scientists, continual learning about mineral exploration, and tailoring technology development to the needs of exploration project scientists
• Building data pipelines and tooling for deriving advanced human and machine insights from exploration data, often leading a small group of software engineers to successful delivery
• Developing expertise in KoBold’s Data Systems and deeply understanding how they impact exploration
• End-to-end ownership of projects from design to implementation and testing to continued engagement with colleagues on exploration teams using your solutions
• Responding well to design and code feedback, also providing feedback to teammates 
• Operationally managing the team’s services and assisting scientific colleagues with our tooling

Qualifications

• 4+ years of software engineering experience, ideally building production cloud data systems
• Proficiency with Python
• Ability to write production-quality code that is correct, readable, well-tested, scalable and extensible
• Skilled in large-scale system design
• A track record of taking ownership from definition of the problem and delivering projects with demonstrated impact in an iterative manner
• Intellectual curiosity and eagerness to learn about all aspects of mineral exploration, particularly in the geology domain. Enjoys constantly learning such that you are driving insights through using our tools in exploration and willing to work directly with geologists in the field.
• Ability to explain technical problems to and collaborate on solutions with domain experts who are not software developers. A strong communicator who enjoys working with colleagues across the company.
• Excitement about joining a fast-growing early-stage company, comfort with a dynamic work environment, and eagerness to take on an evolving range of responsibilities.
• Keen not just to build cool technology, but to figure out what technical product to build to best achieve the business objectives of the company.

Nice to Haves 

• Experience with modern frontend frameworks such as React
• Experience with geospatial data and building map-based experiences
• Familiarity with containerization and container orchestration platforms, such as Docker, AWS ECS, Kubernetes, etc.
• Formal education or job exposure to natural sciences

The UK base salary range for this full-time exempt position is $120,000 - $210,000 USD.

Location: Remote, Candidates can be located anywhere in the United Kingdom. 

THE ROLE

The Global Head of O&M Engineering will lead and continuously evolve Wise Energy’s global Operations & Maintenance (O&M) engineering capability across all regions, asset classes and client portfolios. This senior, strategically critical role sets global engineering standards, shapes O&M strategy, and ensures consistent, high-quality delivery through third party partners to maximise long term asset value. This role ensures that all O&M expenditure translates into superior asset performance, reliability, and long-term value creation. As the strategic owner of O&M relationships, the position will establish trusted partnerships, define clear expectations, and rigorously manage provider performance to deliver excellence

Acting as WiseEnergy’s senior technical authority for operational assets, you will oversee asset performance, availability, compliance and risk mitigation through strong governance and data-led oversight. You will also ensure that operational insights inform future asset design, construction and investment strategies.

As a key member of the Wise Senior Leadership Team, you will build trusted relationships across WiseEnergy and the wider NextEnergy Group, develop engineering capabilities and contribute to high-quality service delivery for clients and fund managers.

KEY RESPONSIBILITIES

Global O&M Strategy & Standards

• Define and continually refine global O&M engineering standards, processes and governance frameworks.
• Shape long-term O&M strategies that balance cost, performance, risk and lifecycle value.
• Ensure strategies support WiseEnergy’s ESG commitments, safety culture and long-term asset integrity.

O&M Partner & Procurement Leadership

• Own global procurement frameworks, qualification criteria and performance expectations for O&M partners.
• Lead senior provider relationships and act as escalation point for performance, safety and contractual matters.
• Ensure contracts are commercially sound, value-focused and aligned with long-term asset objectives.
• Drive continuous improvement through benchmarking, structured reviews and lessons learned.

Asset Performance & Operational Oversight

• Lead structured performance review frameworks (daily/annual) covering availability, yield, safety, compliance and commercial delivery.
• Identify underperformance early and drive effective, value-focused recovery plans.
• Provide senior challenge to ensure decisions protect long-term asset value.

Technical Support & Portfolio Risk Management

• Provide expert technical support on asset failures, complex operational issues and emerging risks.
• Identify systemic trends across portfolios and implement targeted, commercially driven mitigation strategies.
• Ensure operational risks are proactively assessed and managed at asset and portfolio level.

Investment & Commercial Business Cases

• Identify technical investment opportunities to improve performance, extend life, reduce risk or mitigate obsolescence.
• Build clear, data-led and commercially grounded investment cases.
• Partner with Asset Services, Performance Insights and Fund Managers to align investment with fund strategy and risk appetite.
• Support capital prioritisation to maximise long-term risk-adjusted value.

Technical Network & Specialist Capability

• Develop and maintain a global network of specialist engineers, consultants and contractors.
• Ensure third-party work is well governed, commercially appropriate and high quality.

Feedback to Design & Construction

• Ensure operational insights directly inform future designs, specifications and construction methodologies.
• Champion improvements in maintainability, reliability, safety and lifecycle cost efficiency.

Leadership & People Development

• Build and develop the O&M Engineering team, strengthening technical and commercial capability.
• Foster a culture of accountability, continuous improvement and cross-functional collaboration.
• Mentor talent and contribute to broader organisational learning.

Senior Leadership & Client Engagement

• Serve as part of the Wise Senior Leadership Team with accountability for engineering service delivery.
• Engage confidently with clients, Boards and senior stakeholders on operational risks, investment options and value creation.
• Build strong relationships across WiseEnergy and the wider NextEnergy Group.

SKILLS & COMPETENCIES

To be successful in this role, you will demonstrate:

• Proven leadership in O&M engineering within renewable energy or power generation.
• Strong commercial acumen and ability to balance cost, risk and performance.
• Excellent stakeholder management, communication and negotiation skills.
• Strategic thinker with the ability to drive change and inspire confidence.
• Highly analytical, with strong problem-solving and decision-making capability.
• Comfortable in matrixed, cross-functional and global environments.
• Technologically curious, interested in data, digital tools and automation.
• High integrity, collaborative mindset and strong organisational skills.
• Delivery focused, with a continuous improvement mindset.
• Passion for renewable energy and alignment with our values: Be a leader; Build trust; Be responsible; Be innovative; Bring your alpha.

EXPERIENCE & QUALIFICATIONS 

• 10+ years’ experience in O&M engineering within renewables, power generation or large-scale infrastructure.
• Demonstrated success in leading O&M strategies and managing multi-country provider ecosystems.
• Experience in negotiating and managing major service contracts.
• Strong background in asset management, lifecycle optimisation and operational efficiency.
• Experience implementing data-led performance management and KPIs.
• Exposure to digital transformation and automation in O&M environments.
• Leadership experience across dispersed, international teams.
• Familiarity with performance analytics, digital platforms (e.g., Power BI) and AI-enabled insight.
• Bachelor’s degree preferred.

WHAT WE OFFER

• A busy role in a supportive team, with plenty of opportunities to learn
• International scope – we operate in over 8 countries
• Hybrid working – we will need you in the central London (Mayfair) office weekly, but you will normally be able to work remotely for the remainder of the week
• 30 days’ holiday per year (3 of which are taken during the festive shutdown in December)
• Private pension
• BUPA Healthcare for you and qualifying dependents
• Cycle to work and electric vehicle leasing schemes
• Annual discretionary bonus.

HOW TO APPLY

If you are interested in this opportunity, please follow the link to apply or send your application to careers@nextenergygroup.com. If you have been shortlisted for the next stage, we will be in contact within 14 days. 

By selecting “Apply” or sending us your CV, you indicate you have read and acknowledged NextEnergy Group’s Candidate Privacy Notice.

DIVERSITY AND INCLUSION

Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be.

We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.

Senior Recruitment Consultant 

Competitive Basic Salary + Exceptional Commission Structure (OTE £70k+)

USA & EMEA market opportunities available

Amoria Group is Progressing Lives Everywhere by delivering staffing and consulting services to the global technology, advanced engineering and energy sectors.

As an integrated project and human capital services business, Amoria Group supports pioneering industries and companies that make a positive impact on the world. Through our PROFES values and our best service commitments, we lead with positivity, deliver world-class expertise and give back to our global communities as we grow.

Our consultancy business gives our clients a high-value, strategic service, and our consultants greater earning potential, faster career progression and the opportunity to work in future-proof, high-fee sectors.

This shift has driven significant growth over the past few years, both for our business and our people. If you're an ambitious, experienced recruiter ready for your next big step and interested in a transition into Consultancy, this is your opportunity to level up.

Why Join us?

• Higher Earnings:
  Our consultancy model means higher fees, stronger margins, and bigger commissions. Our top Manchester consultants are earning over £250,000, and more than 20% are billing £500k per year, with the top of the tables billing £1m+.
• Fast-Track Progression:
  Our 10-step progression plan is designed for both leaders and billers - you don’t need to be a people manager to reach Director level. We've consistently helped sales consultants boost their billing by up to 500% through our proven progression and development programmes.
• Elite Training & Support:
  Our award-winning Learning & Development team works alongside managers to deliver bespoke coaching, ensuring you hit the ground running and continue to grow throughout your career.

About the Role

• Making calls to existing and prospective Amoria Group clients
• Meeting with key stakeholders to develop relationships
• Negotiating to secure new business
• Working in partnership with clients to scope out project requirements
• Offering tailored solutions including Time & Materials and Work Packages.
• Researching projects and pipeline within your industry
• Advising clients on the best way to overcome their project challenges
• Making a meaningful impact on global businesses, their projects and successes - and on the broader societal change those projects drive.

What We're Looking For

• A proven recruitment professional with a strong track record of billing and exceeding targets
• Business development experience and a hunger to grow your client base
• Resilience, self-motivation and the ability to thrive in a fast-paced, high-performance environment

What You’ll Get

• Uncapped Commission and high-earning potential
• Access to high-margin markets like advanced engineering and renewable energy
• Continuous, hands-on training from our L&D experts, Director and CSO
• Luxury incentives including 5-star sales conferences to places such as Dubai, Las Vegas, and skiing in Austria.
• A collaborative, high-energy team culture that celebrates success

Ready to Accelerate Your Career?
If you want more from your current role in recruitment and staffing - more earnings, more responsibility, and more recognition- apply today and join one of the most forward-thinking consultancies in the industry.

We are proud to be an equal opportunities employer and welcome applications from everyone regardless of age, background, experience, or identity. If you have the drive and passion to succeed, we want to hear from you.

Sales Associate

Dallas

Do you want to fast track your career, your earnings and your progression?

Are you passionate about making a meaningful difference to the world by contributing to renewable energy initiatives and life-improving technologies?

This is exactly what Coalesce Management Consulting does every day!

CMC’s entire business is designed around providing amazing, bespoke solutions that enable their clients in sustainable industries to maximise the potential within their own organisations.

Your role as an Associate Consultant will be to develop strong relationships with prospective clients who need support in delivering major projects within the Renewable Energy sector. You will also be interfacing directly with CMC experts who support clients on a day-to-day basis.

CMC are a global consulting brand with offices in multiple countries across Asia Pacific and Europe. They are part of the Amoria Group (a very well established, global staffing and professional services company). As part of the rapid growth that they have experienced and their longer term growth strategy we opened our Dallas office in November 2022 and we are very excited to grow to team!

What are we looking for?

• Someone passionate about delivering great service and with an interest in sales
• A fast learner who can take on board the award-winning training program
• An energetic and determined person who wants to progress their life through delivering successful sales
• Someone who will proactively contribute to the great culture of sharing positivity and success
• Somebody who has clear and aspirational goals to keep them motivated and resilient in the face of natural challenges often seen in sales
• In short, if you have a great attitude - you’re for CMC! No previous experience required here…

What will you be doing?

• Making calls to existing and prospective CMC clients
• Meeting with key stakeholders to develop relationships
• Negotiating on behalf of CMC to secure new business
• Working in partnership with clients to scope out project requirements
• Researching projects and pipeline within your industry
• Advising clients on the best way to overcome their project challenges

What do you get in return?

• A competitive package including health, vision, dental, 401(k) plus 21 days PTO plus holidays
• The opportunity to have authorship and play a huge part in the growth and culture of a start-up within an established group
• Huge space to grow and develop a team with no accounts or territories owned
• National growth - Dallas is office # 1 but we we’re looking to expend nationally to the East and West Coast
• Working with Directors that have over 40 years’ experience to offer in terms of mentorship and strategic direction
• CMC work in areas that will be least impacted or threatened by recession - The infrastructure spend in the space they will operate & already signed off by the USA Government is enormous - projects will continue to be executed in the Utilities space as the Country continues to build out its' grid infrastructure (The Biden administration awarding $900M to 35 states for EV charging network)
• The opportunity to be part of one of the fastest growing consultancies in global STEM markets
• Ongoing training and development from our award winning L&D team
• A clearly defined, transparent progression plan
• Unrivalled earning potential (six figure OTEs)
• Working in a sales environment where you make a real impact on the world that we live in
• Additional incentives such as:
• Sales conferences to places like Las Vegas & Dubai
• Company car scheme
• Personal development allowance
• High performer lunch incentives

What makes CMC different?

• CMC focus more on delivering great service than just achieving sales targets
• Authentic collaboration with customers to deliver true expertise
• A constant emphasis on personal development and growth
• One on one mentorship with senior directors to support your progression
• Agility to scale up and guarantee delivery of projects of any size – so you know if you can create the opportunity, you have the support to deliver on it
• Industry leading customer feedback with an NPS score of over 70
• An environment centred around you with a clear focus on creating a fun and inclusive place for all employees to thrive in
• Committed to D&I, the group are a founding signatory of the Diversity and Inclusion Charter
• CSR commitments including charitable trust projects, paid employee volunteer days and mental health & wellbeing initiatives

If you are interested in joining an exciting, forward thinking and rapidly expanding business please submit your application now.

No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience

Senior Consultant - US Markets 

Competitive Basic Salary + Exceptional Commission Structure 

US Markets 

Amoria Group is Progressing Lives Everywhere by delivering staffing and consulting services to the global technology, advanced engineering and energy sectors.

As an integrated project and human capital services business, Amoria Group supports pioneering industries and companies that make a positive impact on the world. Through our PROFES values and our best service commitments, we lead with positivity, deliver world-class expertise and give back to our global communities as we grow.

Our consultancy business gives our clients a high-value, strategic service, and our consultants greater earning potential, faster career progression and the opportunity to work in future-proof, high-fee sectors.

This shift has driven significant growth over the past few years, both for our business and our people. If you're an ambitious, experienced recruiter ready for your next big step and interested in a transition into Consultancy, this is your opportunity to level up.

This exciting opportunity would be working on the US markets which means you can expect regular travel to meet your clients face to face over in the USA! Your hours of work will be suited to your business, meaning due to the time difference your core hours would be 12noon-9pm Monday - Thursday and Fridays 8.30am - 4pm.

Why Join us?

• Higher Earnings:
  Our consultancy model means higher fees, stronger margins, and bigger commissions. Our top Manchester consultants are earning over £250,000, and more than 20% are billing £500k per year, with the top of the tables billing £1m+.
• Fast-Track Progression:
  Our 10-step progression plan is designed for both leaders and billers - you don’t need to be a people manager to reach Director level. We've consistently helped sales consultants boost their billing by up to 500% through our proven progression and development programmes.
• Elite Training & Support:
  Our award-winning Learning & Development team works alongside managers to deliver bespoke coaching, ensuring you hit the ground running and continue to grow throughout your career.

About the Role

• Making calls to existing and prospective Amoria Group clients
• Meeting with key stakeholders to develop relationships
• Negotiating to secure new business
• Working in partnership with clients to scope out project requirements
• Offering tailored solutions including Time & Materials and Work Packages.
• Researching projects and pipeline within your industry
• Advising clients on the best way to overcome their project challenges
• Making a meaningful impact on global businesses, their projects and successes - and on the broader societal change those projects drive.

What We're Looking For

• A proven recruitment professional with a strong track record of billing and exceeding targets, we are growing our successful teams and looking for experienced Senior Consultants, Managing Consultants & Principal Consultants to join the team!
• Business development experience and a hunger to grow your client base
• Resilience, self-motivation and the ability to thrive in a fast-paced, high-performance environment

What You’ll Get

• Uncapped Commission and high-earning potential
• Access to high-margin markets like advanced engineering and renewable energy
• Continuous, hands-on training from our L&D experts, Director and CSO
• Luxury incentives including 5-star sales conferences to places such as Dubai, Las Vegas, and skiing in Austria.
• A collaborative, high-energy team culture that celebrates success
• A competitive starting salary in the region of £28,000 - £35,000 OTE - SIX FIGURES! 

Ready to Accelerate Your Career?
If you want more from your current role in recruitment and staffing - more earnings, more responsibility, and more recognition- apply today and join one of the most forward-thinking consultancies in the industry.

We are proud to be an equal opportunities employer and welcome applications from everyone regardless of age, background, experience, or identity. If you have the drive and passion to succeed, we want to hear from you.

IND123

We are looking for an experienced Sr. Manager, Energy Strategy & Power Procurement, to join our team and help repower industrial heat at scale across Europe, Australia and the US.  In this role, you will define how and help action the sourcing of electricity to charge our Rondo Heat Battery projects, from conceptual framing, to early-stage pricing assessments through to final commercial contracting with suppliers. Your work will directly enable project economics and viability, guide Rondo’s market expansion, and help to shape policy conditions that support adoption of electrified industrial heat. 

Join our team and together we can reduce world CO2 emissions by 10 percent in 10 years. 

Key responsibilities for this role include, but are not limited to: 

• Project Power Procurement Support 
  • Develop expected power pricing and sourcing strategies for new Rondo Heat Battery projects, supporting application engineering and business development teams.
  • Secure and manage analytical tools, software, or consulting partners that provide accurate power market forecasts and grid connection support
  • Build and maintain relationships with IPPs, traders, utilities, and renewable developers to gather power supply pricing and structured offers.
  • Collaborate with Deal Owners to structure, negotiate, and execute electricity procurement agreements for RHB projects, including VPPA, grid charging, greenfield off-grid solutions, hybridized sourcing (power & natural gas)
  • Lead or support formal procurement processes, including RFIs and RFPs, evaluating offers on commercial, technical, and regulatory criteria.
  • Identify and negotiate key commercial terms for power supply agreements, hedges, and hybrid structures needed to create customer value and ensure project bankability.
• Power Market Intelligence and Geographic Prioritization
  • Build and maintain a deep understanding of European, Australian and US wholesale and retail electricity markets, including pricing dynamics, long term forecasts, and renewable development pipelines.
  • Assess regulatory frameworks and upcoming reforms across countries, identifying risks and opportunities for Rondo deployment.
  • Partner with regional business development leadership to identify priority markets, understand barriers to entry, and refine expansion strategy.
• Policy, Regulatory and Market Access Development
  • Track how energy policy changes, including capacity markets, grid interconnection rules, curtailment rules, guarantees of origin, market redesign, and flexibility markets, impact sourcing strategy.
  • Develop a clear roadmap of regulatory and policy requirements that enable Rondo participation in target markets.
  • Coordinate with internal leadership, external advisors, industry associations, and policy partners to advance reforms that support electrified industrial heat. 

What You Will Bring 

• Bachelor’s degree in Engineering (Electrical, Mechanical, Industrial, Chemical, Software) or Energy Economics and a Master’s degree or MBA with an energy focus is highly desirable. 

• Minimum of 3 years’ experience in power procurement, renewable project development, energy trading, utility origination, or commercial structuring within European markets. Experience in Australian and US markets is a plus.  

• Strong understanding of PPAs, wholesale power markets, renewable integration, and energy as a service commercial models. 

• Demonstrated experience negotiating commercial power supply contracts and navigating complex counterparties including IPPs, traders, utilities, and network operators. 

• Proven ability to independently develop market views, create actionable insights, and translate complexity into commercial recommendations. 

• Advanced Excel proficiency, including financial modeling and scenario analysis, along with strong presentation and techno economic writing skills. 

• Fluency in English. Additional European languages are a plus. 

This role can be located in London or Madrid with travel up to 25%.

About the Company  

We are transforming industrial decarbonization with our innovative Rondo Heat Battery technology. Rondo is deploying low-cost, zero-carbon Rondo Heat Batteries to accelerate the deployment of renewable energy and to significantly decarbonize industrial processes that are commonly thought of as "difficult-to-decarbonize". Our heat batteries charge from intermittent renewables to provide high temperature, continuous heat for customers safely, reliably, at an unprecedented 98% efficiency - and at a cost point that is lower than any other method.  

Our technology is designed to replace fossil-fired boilers. By enabling industries to adopt renewable energy without costly factory changes, we are accelerating the transition to a sustainable future. With over $160 million in funding and partnerships across critical industrial sectors, Rondo is scaling rapidly to meet global demand.

Rondo Energy is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do their best work. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities.

Rondo is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the interview process, please let our recruiting team know.

We proactively work to design hiring processes that promote equity and inclusion while mitigating bias.

Note to Recruitment Agencies: Rondo does not accept unsolicited agency resumes. Furthermore, Rondo Energy does not pay placement fees for candidates submitted by any agency other than its approved partners.