iCapital’s Client Solutions EMEA team is seeking a Vice President to support and accelerate our international growth across the GCC markets. This individual will play a key commercial and strategic role in expanding iCapital’s footprint with wealth managers, private banks, independent financial advisors, and family offices.

As a member of the regional team, you will help shape the business development strategy, deepen existing client relationships, and drive new distribution partnerships. The role offers a unique opportunity to work at the intersection of private markets, wealth management, and financial technology in a fast‑growing, global organization. This position is Abu Dhabi‑based.

Responsibilities

• Support the Client Solutions EMEA team in executing the business development strategy for iCapital, covering Wealth Managers in the GCC region.
• Develop and manage a robust and sustainable pipeline of prospective Wealth Manager clients.
• Execute Wealth Manager onboarding process from start to finish, working closely with related teams.
• Nurture strong relationships with clients and prospects.
• Educate clients on Private Markets/Alternatives and articulate iCapital’s solutions and capabilities to clients and partners.
• Provide constant feedback from the field on competitive landscape, investors’ appetite, trends and share with colleagues globally.
• Build strong internal relationships within iCapital and work closely with other teams (Research & Fund Management, Product Development, Implementation Specialist group, Client Success, Marketing, Legal & Compliance, Technology & Operations, etc.) to achieve the best client outcomes and successful long-term client relationships.
• Serve as the relationship manager and deliver an exceptional client experience for our Wealth Manager clients (i.e. banks, wealth managers, multi-family office and independent financial advisors).

 Candidate Profile 

• Solid academic credentials in relevant field.
• 7-10+ years of solid work experience in the Asset or Wealth Management industry, with a demonstrated track record in winning and interacting with clients.
• Experience as business development professional or similar role in the asset management industry is a must.
• Strong understanding of the wealth management landscape across the GCC is a must, if possible with an established network across private banks, wealth managers, independent financial advisors, and family offices.
• In-depth experience across Private Markets asset classes, combined with a strong grasp of the Wealth Manager distribution model, is strongly preferred.
• Strong attention to detail.
• Excellent presentation and verbal/written communication skills, with a professional and positive attitude.
• Highly collaborative, and able to think strategically about business opportunities and client management.
• Language skills: Native in English and Arabic is a plus but not a must
• Ability to work independently with a strong appetite to work in a fast-growing, collaborative environment.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday). 

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees;

For additional information on iCapital  please visit https://www.icapital.com/about-us  X (former Twitter): @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

ABOUT THE TEAM

Anduril is seeking a Sr. Program Manager to be one of the first on the ground for the Maneuver Dominance team in Abu Dhabi, UAE. Omen is Anduril’s hover-to-cruise autonomous air vehicle (AAV) that packs the endurance, payload, and mission flexibility of much larger airplanes into a novel runway-independent Group 3 platform. Omen can operate from ship decks, beaches, or remote island clearings, providing true runway independence and freedom of maneuver across defense and civilian domains. Omen is the first tail-sitter aircraft with a mass-production contract, with an order of 50 systems representing a decisive investment that anchors production and accelerates the development of future systems.

ABOUT THE JOB

As the UAE Sr. Program Manager you will play a critical role in balancing innovation and practical execution across the Omen program. In this position, you will be deeply intertwined in a highly complex global program, driving strategic decision making, evaluating program milestones, and managing appropriate resourcing in country. You will be required to learn technical concepts and employ them quickly. You will be expected to use your technical knowledge in conjunction with your program management skills to lead cross-functional efforts and drive major program impact.

Deploying our Maneuver Dominance capabilities requires thorough understanding of mission requirements, thoughtful orchestration between Anduril teams and external stakeholders, and meticulous planning in the face of ambiguity. You thrive in the unknown and create order out of the chaos. You will be supporting and collaborating with the Omen lead Program Manager based in Costa Mesa, HQ across Air Vehicle, Mission Systems, Support Systems, and Production Systems.

WHAT YOU'LL DO

• Stakeholder Engagement: Build and maintain relationships with internal stakeholders, external clients, and industry partners to gather insights, align objectives, and secure buy-in for strategic initiatives. Act as the local liaison for UAE relationships, including subsystem suppliers, in-country test organizations, establishment of facilities, and coordination of customer engagements. Communicate internally the outputs of these efforts including cost forecasts, schedule, resource requirements, risks, and opportunities.
• Enable Cross Team Collaboration: Manage, unblock, and accelerate cross-team projects spanning multiple teams and initiatives. Collaborate closely with leads to ensure vision alignment and seamless execution through development and into production, including test operations.
• Technical Ownership: Drive technical outcomes through meticulous understanding of system performance, managing risks and opportunities with the Engineering leads, using metrics to derive insights into areas for improvement, quantifying the improvements made through investment in those areas, and maintaining a clear understanding of the state of the system that can be communicated to the customer.
• Execute Autonomously: Autonomously execute on broad and/or ambiguous requirements from external clients. Demonstrate high ownership on all pieces of work. Become a trusted partner to Anduril’s engineers.
• Shape Growth Opportunities: Support the drafting of technical proposals, ensuring that potential projects and scaling opportunities are accurately scoped, estimated, and aligned with the organization's capabilities and strategic goals.
• Strategic Planning & Execution: Translate strategic business goals into actionable project plans, setting clear milestones, and driving initiatives from conception through to successful completion, ensuring they deliver intended outcomes and add value to the business. Oversee the UAE allocation of personnel, budget, and other resources to ensure successful execution of these initiatives.

REQUIRED QUALIFICATIONS

• 8+ year of experience in a customer-facing program management role and/or systems engineering experience, preferably in the defense, national security, or aerospace domains
• Proven experience leading a technical team of peers to field hardware or software products to real operating environments through the product development lifecycle including test
• Proven experience leading a product and manufacturing team of peers through initial low rate production
• Solid technical aptitude and demonstrated individual contributions to technical designs, software development lifecycle, challenges and risks; ability to work closely and effectively with engineering teams
• Ability to work with internal and external stakeholders, across a wide range of technical comfort and at all levels
• Exceptional written and verbal communication skills
• Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
• Must have the ability to work through ambiguity, roll up your sleeves attitude, and drive forward progress
• Experience working with international suppliers and customers
• Must be able to obtain a Secret Clearance
• Must be able to travel up to 50% of the time

PREFERRED QUALIFICATIONS

• Bachelor of Science degree in engineering, computer science, or related field preferred
• Experience defining new facilities or manufacturing spaces
• Experience with tools like JIRA and Confluence

ABOUT THE TEAM

Anduril is seeking a Sr. Program Manager to be one of the first on the ground for the Maneuver Dominance team in Abu Dhabi, UAE. Omen is Anduril’s hover-to-cruise autonomous air vehicle (AAV) that packs the endurance, payload, and mission flexibility of much larger airplanes into a novel runway-independent Group 3 platform. Omen can operate from ship decks, beaches, or remote island clearings, providing true runway independence and freedom of maneuver across defense and civilian domains. Omen is the first tail-sitter aircraft with a mass-production contract, with an order of 50 systems representing a decisive investment that anchors production and accelerates the development of future systems.

ABOUT THE JOB

As the UAE Sr. Program Manager you will play a critical role in balancing innovation and practical execution across the Omen program. In this position, you will be deeply intertwined in a highly complex global program, driving strategic decision making, evaluating program milestones, and managing appropriate resourcing in country. You will be required to learn technical concepts and employ them quickly. You will be expected to use your technical knowledge in conjunction with your program management skills to lead cross-functional efforts and drive major program impact.

Deploying our Maneuver Dominance capabilities requires thorough understanding of mission requirements, thoughtful orchestration between Anduril teams and external stakeholders, and meticulous planning in the face of ambiguity. You thrive in the unknown and create order out of the chaos. You will be supporting and collaborating with the Omen lead Program Manager based in Costa Mesa, HQ across Air Vehicle, Mission Systems, Support Systems, and Production Systems.

WHAT YOU'LL DO

• Stakeholder Engagement: Build and maintain relationships with internal stakeholders, external clients, and industry partners to gather insights, align objectives, and secure buy-in for strategic initiatives. Act as the local liaison for UAE relationships, including subsystem suppliers, in-country test organizations, establishment of facilities, and coordination of customer engagements. Communicate internally the outputs of these efforts including cost forecasts, schedule, resource requirements, risks, and opportunities.
• Enable Cross Team Collaboration: Manage, unblock, and accelerate cross-team projects spanning multiple teams and initiatives. Collaborate closely with leads to ensure vision alignment and seamless execution through development and into production, including test operations.
• Technical Ownership: Drive technical outcomes through meticulous understanding of system performance, managing risks and opportunities with the Engineering leads, using metrics to derive insights into areas for improvement, quantifying the improvements made through investment in those areas, and maintaining a clear understanding of the state of the system that can be communicated to the customer.
• Execute Autonomously: Autonomously execute on broad and/or ambiguous requirements from external clients. Demonstrate high ownership on all pieces of work. Become a trusted partner to Anduril’s engineers.
• Shape Growth Opportunities: Support the drafting of technical proposals, ensuring that potential projects and scaling opportunities are accurately scoped, estimated, and aligned with the organization's capabilities and strategic goals.
• Strategic Planning & Execution: Translate strategic business goals into actionable project plans, setting clear milestones, and driving initiatives from conception through to successful completion, ensuring they deliver intended outcomes and add value to the business. Oversee the UAE allocation of personnel, budget, and other resources to ensure successful execution of these initiatives.

REQUIRED QUALIFICATIONS

• 8+ year of experience in a customer-facing program management role and/or systems engineering experience, preferably in the defense, national security, or aerospace domains
• Proven experience leading a technical team of peers to field hardware or software products to real operating environments through the product development lifecycle including test
• Proven experience leading a product and manufacturing team of peers through initial low rate production
• Solid technical aptitude and demonstrated individual contributions to technical designs, software development lifecycle, challenges and risks; ability to work closely and effectively with engineering teams
• Ability to work with internal and external stakeholders, across a wide range of technical comfort and at all levels
• Exceptional written and verbal communication skills
• Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
• Must have the ability to work through ambiguity, roll up your sleeves attitude, and drive forward progress
• Experience working with international suppliers and customers
• Must be able to obtain a Secret Clearance
• Must be able to travel up to 50% of the time

PREFERRED QUALIFICATIONS

• Bachelor of Science degree in engineering, computer science, or related field preferred
• Experience defining new facilities or manufacturing spaces
• Experience with tools like JIRA and Confluence

ABOUT THE TEAM
Anduril’s Middle East team delivers platforms, systems, and integrated effects from across Anduril’s portfolio to regional customers. The Middle East team delivers Anduril’s core products, adapting and applying the products to serve a variety of defense and commercial customers in Middle East market. As this team rapidly expands, this role requires an applicant willing to take on diverse responsibilities.

ABOUT THE JOB
We are looking for someone to lead and establish Middle East regionally-based deployments across multiple disciplines of Anduril’s portfolio. The first 9-12 month scope of this role is to support end-to-end operations and reporting of a multi-site program and sustained regional presence. This role will be integral to executing on existing programs in country and setting the foundation for future growth and operational independence.

Note: Position is located in the UAE with 50-75% travel in region.

WHAT YOU'LL DO

• Partner with Division and Anduril leadership to build out the staffing machine for our organization, enabling efficient in country recruiting, facility and infrastructure standup, and allocation of resources as the organization scales.
• Support our corporate planning cycle by building and managing the local business operations functions such as monitor performance against goals, financial plans, and headcount plans so we can hit our aggressive growth targets.
• Work with Product Engineering and Test and Evaluation teams to find and close operations gaps and ensure seamless execution of program schedule.
• Serve as liaison to Anduril US for international trade and export compliance matters
• Regularly monitor and analyze recruiting, staffing, and financial progress against plans and provide recommendations to leadership for resource planning and reallocation
• Work with Anduril’s Business Operations, Analytics, and Finance teams to build out infrastructure to enable the Division to monitor and optimize the demand vs supply of resourcing across our most critical programs
• Lead various strategic initiatives and projects as directed by leadership and the Head of Division Operations, ensuring they align with the overall business strategy and objectives
• Coordinate and prepare for executive leadership meetings with partners and customers, including setting agendas, tracking action items, and ensuring follow-through.
• Develop fundamental knowledge of Anduril product solutions to support regional growth and capture activities

REQUIRED QUALIFICATIONS

• You have 5+ years of experience in project management, consulting, operations, or finance.
• You have a strong background in executing business operations and driving outcomes
• Strong ability to communicate, both verbally and in writing, key business and program execution
• You have strong fundamentals in operational accounting and finance
• You love solving complex, ambiguous, cross-functional problems in a people-centric way
• You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility
• You get energy from being a thought partner for others and it excites you to spend time translating operational problems into data problems, and to then going and executing on them
• You’re discerning and an incredibly fast learner
• You’re tactical and don’t only sit at a 30,000 foot level
• Eligible to obtain and maintain a security clearance in United Arab Emirates, Saudi Arabia, United States, United Kingdom, or Australia

PREFERRED QUALIFICATIONS

• Experience working at or with Aerospace & Defense companies, Robotics, Technology, or other manufacturing heavy companies directly or in an advisory capacity
• Experience working at a startup or ability to establish processes and SOPs from scratch
• Experience working in the Middle East
• Arabic Language Proficiency

Company Overview

Since 1992, Big Ticket LLC has been offering huge cash prizes and dream cars, creating unforgettable experiences for our customers. Our monthly guaranteed draws give participants the chance to win massive cash prizes, luxury cars, and more, with millions of dirhams awarded to lucky winners every month.

At Big Ticket, we’re more than just a raffle; we create moments of hope, joy, and excitement for people around the world. With a mission to turn dreams into reality through exciting games and entertainment and make every draw an event to remember.

Purpose and Objectives for the Role 

The Content & Draw production Specialist is responsible for managing both the on-air draw execution and the content production ecosystem surrounding Big Ticket’s live and digital draws broadcast, working closely with the Draw Production Manager.

This is a hybrid role that bridges production management and content creation, ensuring seamless delivery of live draws while also creating high-quality video content (VTs, promos, and digital assets).

The role oversees the full production cycle - from concept and planning to shoot, edit, and delivery, while coordinating freelancers, vendors, and internal teams across monthly and weekly live draws, as well as special projects, ensuring efficiency, quality, and compliance.

Overall Responsibilities 

• Support and oversee the execution of monthly and weekly live draws, rehearsals, and studio operations

• Work closely with the Draw Production Manager to ensure smooth planning and delivery of all draw-related activities

• Manage the end-to-end production cycle, including planning, scheduling, execution, and delivery, while overseeing vendors and freelancers

• Plan, shoot, and edit VTs, promo videos, and digital content as required

• Coordinate freelancers, production crew, and external vendors across live draws and content shoots

• Ensure all production timelines, deliverables, and workflows are managed efficiently

• Maintain production trackers, logs, and relevant documentation

• Collaborate closely with internal teams, including Marketing, to ensure alignment on requirements. •Ensure all operations follow approved SOPs, compliance standards, and audit requirements

• Supervise rehearsals, technical testing, and overall show readiness

Skills Required 

• Strong experience in live broadcast, studio production, or event production environments
• Hands-on ability to shoot and edit video content (VTs, promos, digital assets)
• Solid understanding of audio, video, lighting, and live streaming systems
• Strong production management skills, including planning, scheduling, and execution
• Experience managing freelancers, vendors, and cross-functional teams
• Ability to handle both creative and technical responsibilities in a fast-paced environment
• Strong problem-solving skills, especially under live show pressure
• Excellent coordination, communication, and stakeholder management skills
• High attention to detail with a focus on quality and compliance
• Ability to multitask and manage multiple projects simultaneously

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.  As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:  

• Exceptional customer service/clienteling skills
• Minimum of 3 years' experience in a customer service management role
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including evenings, weekends, and holidays

 What you will get: 

• Competitive salary and bonus incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new seasonand generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

A highly visible and customer-facing position, within the Professional Services organization, and the wider Customer Success team, that works with but not limited to Professional Services Engineers, Project Managers, Engagement Managers, Technical Architects, Professional Services Operations, and the Sales Organization. A Program Manager is responsible for overseeing and managing customer programs and a portfolio of projects. Their primary role is to ensure the successful delivery of client projects, including long-term strategy, while also managing the overall program and providing strategic guidance to the team and customer. The Professional Services Program Manager reports to the Regional Delivery Manager.

Responsibilities

• Lead delivery of multi-workstream professional services engagements with some of the largest and most strategic customers.
• Build strong relationships with key customer stakeholders including executive leaders, counterpart program/project managers, engineering, development, and security and teams.
• Develop a delivery methodology that leverages agile and project management best practices. Communicate how this methodology will be used to key customer stakeholders. Lead the execution of the methodology by bringing together customer and GitLab team members.
• Build and continuously communicate Program Roadmap, dependencies, and deliverables
• Manage stakeholder expectations to gain approval from stakeholders on project milestones.
• Define program strategy to include
  • Program justification
  • Program benefits
  • In scope / Out of scope projects
  • Timeline and schedule
  • Resources (how many teams, PMs, PSEs, TAs etc)
  • Identify Stakeholders
• Create a program level RACI chart
• Define Program Success Criteria
• Create Program Level WBS (Work Breakdown Structure) for all the projects
• Create Communication plans between projects with Stakeholders
• Define Program Escalation Path
• Work closely with Engagement Managers to define workstreams when scoping larger customer programs, which may include reviewing proposals or Statements of Work prior to signature
• Assist the Regional Delivery Managers in creating and executing quarterly OKRs that drive optimization of all Project Manager processes

Requirements

• Proficiency with forecasting and reporting metrics
• Ability to lead Project Management Program Level meetings, including but not limited to, the Weekly PM meeting
• Ability to formulate, organize, monitor, and manage inter-connected projects
• Ability to manage budgets and timelines for long-term projects
• Develop long-term plans in collaboration with customers
• Ability to partner with Engagement Managers and Architects to develop long term plans in support of customer adoption and transformation
• GitLab Project Management Certified within 2 months of the role

The Role

Exciting career opportunities are on the horizon! Schonfeld will open a wide range of roles across many offices and many departments this August for the Class of 2027. Whether your passion lies in investing, technology, data, operations, or corporate functions, you’ll find dynamic positions that let you make an immediate impact and grow alongside our world-class team. Keep an eye on our careers page and be ready to apply when postings go live—you won’t want to miss the chance to build your future with us.

Our Internship

Kick-start your career in finance with the Schonfeld Internship! Over the course of 12-16 action-packed weeks, you will have the opportunity to build solutions that tackle real-world challenges and leave a lasting impact on the firm. As an intern, you’ll join a close-knit team that is ready to support your growth and accelerate your career. We will pair you with a dedicated manager and a mentor who’ll guide your development over the course of the internship and beyond. Throughout the program, you will have the chance to connect with senior leaders through a series of learning sessions, attend hands-on skills workshops, network at social events and get a behind-the-scenes look at how various functions power the firm. We’ll empower you to bring your ideas to life and make an impact.

Who We Are 

Schonfeld is a global multi-manager hedge fund that strives to deliver industry-leading risk-adjusted returns for our investors. We leverage both internal and external portfolio manager teams around the world, seeking to capitalize on inefficiencies and opportunities within the markets. We draw from decades of experience and a significant investment in proprietary technology, infrastructure and risk analytics to invest across four main strategies: Quant, Tactical, Fundamental Equity and Discretionary Macro & Fixed Income.

Our Culture 

At Schonfeld, we’ll invest in you. Attracting and retaining top talent is at the heart of what we do, because we believe that exceptional outcomes begin with exceptional people. We foster a culture where talent is empowered to continually learn, innovate and pursue ambitious goals. We are teamwork-oriented, collaborative and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning and educational offerings and opportunities to make an impact. We encourage community through internal networks, external partnerships and service initiatives that promote inclusion and purpose beyond the firm’s walls.

The annual base pay for these role is expected to be between $45,000 and $150,00 which will be prorated based on internship role,  start and end date. The expected base pay range is based on information at the time this post was generated. Actual compensation for the successful candidate will be determined based on a variety of factors such as skills, qualifications and experience and level of education.

Who We Are

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven experience designing and implementing cloud architectures on Azure at scale
• Strong expertise in cloud security, networking, and compliance frameworks.
• Led the end-to-end design of highly available, secure, and cost-optimized Azure environments for enterprise customers, leveraging services such as Azure Virtual Network, Azure Kubernetes Service (AKS), and Azure App Service.
• Defined multi-region DR/HA architectures using Azure Traffic Manager, paired regions, and Azure Site Recovery, achieving RTOs under 1 hour for mission-critical workloads.
• Enable automated patching, scaling, and monitoring tasks via Azure DevOps YAML pipelines and PowerShell DSC, improving operational efficiency.
• Deep understanding of cloud cost optimization, monitoring, and high availability design patterns.
• Collaborated with data engineers to optimize architectures on Azure Data Lake Storage Gen2, Synapse, and MS Fabric
• Strong leadership capabilities with experience managing technical teams and large-scale projects.
• Excellent verbal and written communication skills, including experience creating business-focused presentations.
• Demonstrated problem-solving abilities for complex, multi-disciplinary cloud projects.
• Experience managing senior stakeholders and navigating client discussions effectively.
• Ability to mentor, coach, and develop technical teams in cloud engineering best practices.
• A track record of contributing to business growth through technical innovation and strategic initiatives.

• Business development - Acquire new accounts across UAE (prospecting, targeting, pitching, contract negotiations, go-live)
• Build and manage relationships with existing tier 1 clients  
• Achieve monthly Revenue targets through existing and new B2B clients
• Commercial understanding and handling negotiations with clients
• Coordinate with operations / logistics team internally for support to make sure that the pitches are made at the right commercials
• Coordinate with Legal internally for contract closures

• 2-3 years of Account Management/Sales experience from non food B2B, Ecommerce or on-demand logistics industry
• High performer – track record of generating revenue for businesses
• Business development mindset coupled with Operational detail orientation
• Target oriented & Problem solver
• Energetic and excited about joining a startup environment

• # of new orders in off peak
• Revenue from existing and new clients
• % Gross profit
• Gross Revenue growth from existing and new clients
• Daily order order volume growth 
• Full P&L responsibility of your portfolio
• What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

Role summary and impact

As an Ecommerce Manager, you will be working within the Commerce team at WPP, and a key responsibility will be the planning and buying of retail media real estate across key eCommerce platforms for top global clients.

• Has a strong understanding of retail prioritization, retail planning and execution
• Basic understanding of all biddable retail platforms (Amazon, Noon, Talabat, Carrefour)
• Develops and presents skills in crafting a retail media strategy for the client that is in line with the client’s business goals
• Understand the client’s business objectives and can translate them into KPIs, providing commerce solutions that serve those business needs
• Can independently manage eCommerce media budget, campaign planning, setup, monitoring and optimizations
• Develop a strong relationship with the client and is the go-to point of contact for client commerce health and strategic queries
• Can extract, building and present insightful and actionable cross-channel reports that improve the client’s business.
• Can cascade strategic thinking into next steps and tasks for his/her team to complete
• Effectively delegate tasks to his/her team to ensure everyone is working at their full capacity
• Training execs and senior execs on technical and client management skills
• Take full ownership of strategic deliverables (QBRs, Campaign Reviews, Annual reviews) and make sure the committed deadlines are being met
• Demonstrate an understanding of how each client executes their commerce business (i.e., business model, operations, ROI, financial performance, and key success factors).
• Contribute to new business pitches by leveraging internal WPP tools and frameworks
• Stays updated on new tools internally and in the market to improve campaign planning, executions, optimizations and reporting

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• 3-5 years’ experience within the digital/eCommerce media space is preferred.
• Has strong knowledge of Amazon and e-retail merchandising and media capabilities in the Middle East.
• FMCG, Retail, E-Commerce/Shoppers Market and Direct Response experience is a plus.
• Thorough understanding of various types of media specific, but not limited to digital, mobile, social media, digital content partnerships, e-commerce and video.
• Proficient in reporting and analytics - strong analytical and strategic thinker who can interpret data at a glance.
• Amazon and commerce training certified
• An entrepreneurial spirit with the operational skills to ensure self-directed projects and ideas are seen through to execution.
• Comfortable working with budgets and numbers.
• Excellent verbal and written skills.
• Exceptional organizational skills, multi-tasking capabilities and detail oriented.
• Assertive, creative, team player and proven sense of urgency.
• Ability to priorities multiple demands (retailer, client, agency) simultaneously.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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About Axon

At Axon, we’re on a mission to protect life, capture truth, and accelerate justice through innovative products and services. We connect cutting-edge technology to society’s most pressing public safety and justice issues, creating impactful solutions that matter.

With rapid expansion into international markets, Axon is redefining public safety across the globe. We value diverse perspectives, customer engagement, and a relentless focus on operational and strategic excellence.

Your Impact

As the In-Market Product Manager for META (Middle East, Turkey, and Africa), you will lead the definition and execution of Axon’s product strategy across the region — spanning our Digital Evidence Management (DEMs) and Devices portfolios.

You will be responsible for translating the realities of diverse public safety ecosystems across META into clear, actionable direction for our global product teams. You’ll partner closely with regional Sales and Customer Success teams to identify opportunities, shape tenders, and drive adoption, while ensuring Product and Engineering remain aligned to what’s feasible and high-impact.

This is a highly autonomous role requiring a blend of market fluency, technical breadth, and disciplined execution. You’ll represent regional needs within Axon, balancing the urgency of field operations with the rigor of product development.

What You’ll Do

• Lead Axon’s Expansion in META: Define and execute the strategy for introducing and scaling Axon’s full ecosystem — from body cameras to digital evidence management — across the region.
• Partner with Customers and Sales: Work directly with agencies and Axon’s regional sales team to uncover operational needs and translate them into clear product priorities.
• Shape Product Strategy: Represent META realities in global product planning, ensuring our roadmaps reflect regional constraints and deliver meaningful impact in the field.
• Bridge Sales and Product: Bring clarity and structure to fast-moving, multi-country deals. Align what’s promised externally with what can be delivered internally, ensuring precision and follow-through.
• Drive Tender Success: Engage early in regional tenders and RFPs to shape requirements, guide proposal strategy, and position Axon to win high-impact opportunities.
• Champion Axon’s Ecosystem: Act as the regional advocate for Axon’s technology, demonstrating how our connected, cloud-first solutions transform public safety outcomes.

Experience

• 8+ years in product management or a related technical role, with direct experience engaging customers and translating field needs into product outcomes.
• Proven ability to operate autonomously in complex, cross-functional environments and manage relationships with senior stakeholders.
• Experience spanning both software and hardware products; familiarity with SaaS, Cloud, or IoT ecosystems is a strong plus.

Skills

• Strategic Problem-Solving: Skilled at structuring ambiguity, identifying trade-offs, and driving alignment across diverse teams.
• Technically Broad: Able to quickly understand and explain how Axon’s connected ecosystem delivers superior outcomes compared to on-premise or point solutions.
• Detailed and Organized: Brings rigor to execution—tracking commitments, dependencies, and documentation to ensure follow-through.
• Communication and Writing Clarity: Communicates with precision, turning complex technical or market concepts into clear, actionable narratives for different audiences.
• Adaptable and Resilient: Thrives in a fast-paced, evolving environment, maintaining focus and momentum through change.

Languages

• Fluency in English and Arabic required.

Travel

• Flexibility to travel across the META region and internationally as needed (~20%)

Why You’ll Love This Role

• Hands-On Impact: You’ll have ownership of the success of Axon’s portfolio across Europe, shaping product strategies and engaging directly with high-profile customers.
• Exciting Challenges: Work at the intersection of technology and public safety, tackling complex issues in diverse markets.
• Collaborative Environment: Join a passionate, driven team committed to enhancing safety and efficiency worldwide.
• Growth Opportunities: Axon values curiosity and initiative—your contributions will directly influence our international success.

About the role

As a Key Account Manager, you will be responsible for managing and growing strategic partnerships with top restaurant brands in Dubai. Your role will focus on driving order growth, optimizing operational performance, and maximizing partner engagement through data-driven insights and tailored marketing strategies. You will collaborate cross-functionally to enhance the partner experience, negotiate commercial agreements, and implement initiatives that drive revenue and profitability. Success in this role requires strong relationship management, analytical skills, and a results-driven mindset.

What you'll do

• Account Management – Take full ownership of assigned accounts, acting as the primary point of contact for partners.
• Growth & Strategy – Develop and execute business growth plans, leveraging advertising, promotions, and strategic initiatives to increase partner performance.
• Partner Experience & Satisfaction – Use data-driven decision-making to analyze performance, drive operational excellence, and enhance the overall merchant and user experience. Work closely with merchants and internal teams to identify and address pain points, improving satisfaction and retention.
• Cross-functional Collaboration – Partner with internal teams including Supply, Finance, Marketing, and Business Development to align on growth objectives and ensure seamless execution

What you'll need

• 3-4+ years of experience in account management, sales, or partnerships, preferably in food tech, food delivery, or FMCG sectors
• Strong analytical and problem-solving skills with the ability to interpret complex data
• Excellent communication and interpersonal skills with a client-first mindset
• Proven experience managing senior stakeholders and driving commercial outcomes
• Ability to work independently in a fast-paced, high-growth environment
• Bachelor's degree in Business, Marketing, or a related field

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the team
The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE. As part of one of the fastest-growing verticals, we are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives. We work closely with partners, operations, and product teams to ensure seamless, delightful food delivery experiences for our customers.

About the role
We are looking for an Account Manager to join our Food - UAE team in Dubai. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.

What you'll do

• Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
• Drive partners' performance through business reviews, data insights, and strategic recommendations.
• Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
• Identify and resolve partner concerns swiftly to ensure a high-quality experience.
• Monitor and analyze partner performance metrics, identifying areas for improvement.
• Support onboarding and training of new partners to set them up for success.
• Advocate internally for partner needs and work with relevant teams to drive platform improvements.

What you'll need

• 2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors.
• Candidate must be fluent in Arabic
• Proven track record of managing external stakeholders and influencing decision-making.
• Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.
• Excellent interpersonal, communication, and negotiation skills.
• A problem-solving mindset with a bias for action and continuous improvement.
• Ability to work cross-functionally in a fast-paced, collaborative environment.
• Bachelor's degree in Business, Economics, or a related field.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

What you'll do

1. External comms & PR
   • Develop and implement external communications plans for key product and business
     announcements across Careem’s verticals (Careem Pay, Careem Food, Careem Quik, Careem
     DineOut, Careem Bike, Tenants, Donations, and more).
   • Draft bilingual press releases, media statements, and executive briefings that reflect Careem’s
     tone and strategic objectives.
   • Maintain and strengthen relationships with tier-one media across print, digital, and broadcast
     channels to secure consistent, high-quality coverage.
   • Build and nurture strong relationships with journalists and editors covering fintech, AI, business,
     and lifestyle across both English and Arabic titles in the UAE.
   • Identify and leverage emerging digital media channels and new content formats to stay ahead of
     the rapidly evolving media landscape.
   • Proactively pitch stories, interviews, and features that reinforce Careem as the region’s leading
     tech platform
   • Provide strategic counsel on crisis communication in coordination with the leadership team and
     relevant stakeholders.
   • Collaborate cross-functionally with Social Media, Marketing, Product, and Government Relations
     teams to ensure message consistency across channels.
   • Collaborate with senior leaders and external partners to develop case studies, op-eds, articles,
     and whitepapers.
2. Events & executive profiling
   • Identify and coordinate executive speaking opportunities at leading, impactful industry events,
     preparing talking points and media briefing documents.
   • Evaluate the quality and relevance of external events and advise on Careem’s participation
     strategy to ensure alignment with business objectives.
   • Prepare senior leadership for speaking engagements through tailored briefing documents and
     prep sessions
   • Ensure all spokespeople are media-trained, confident, and aligned with Careem’s narrative and
     messaging.
   • Attend events in person to support on-the-ground communications, manage media interactions,
     and post-event feedback.
   • Identify high-impact, relevant awards for Careem’s senior leadership and internal teams across
     functions, and manage the full nomination process.
3. Agency management
   • Manage Careem’s PR agency, providing strategic direction, evaluating performance, and ensuring
     proactive delivery of results.
   • Conduct regular performance reviews and ensure the agency delivers creative, insight-led
     communications that drive measurable outcomes and a clear ROI.
4. Content strategy
   • Produce and edit high-quality content in both English and Arabic for media, blogs, and external
     platforms.
   • Maintain brand consistency across all communications, ensuring adherence to Careem’s external
     comms guidelines.
   • Review and approve all communications and campaigns related to Careem Ads partnerships,
     ensuring compliance with brand safety, regional sensitivities, and reputational standards.
   • Build and maintain documentation, templates, and trackers to streamline communications
     processes and ensure best practices are followed.

What you'll need

• Fluent in Arabic and English, written and spoken
• Strong written and verbal communication skills
• 7+ years of experience in corporate communications or public relations (agency background
  preferred)
• Thrives in a fast-paced environment, highly adaptable
• Strong UAE media relations
• Deep understanding of the UAE media landscape and emerging digital storytelling platforms
• Can easily collaborate with senior leadership and cross-functionally
• Experience managing external agencies
• Experience with crisis & reputation management
• Proficient in using ChatGPT and Google Gemini to enhance content development across comms
  workflows.
• Skilled at building AI-assisted processes that significantly increase output quality, volume, and
  turnaround time, improving team productivity

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Team

The Public Policy & Government Affairs team at Careem is at the forefront of shaping the regulatory landscape for the digital economy in the Middle East. We act as the bridge between Careem’s innovative technologies and the governmental ecosystems in which we operate. Our team is dedicated to fostering collaborative relationships with regulators, policy-makers, and other concerned stakeholders to ensure that Careem’s platform services can grow sustainably while delivering maximum value to our customers, and while leaving a positive impact on the community

About the Role

As the Senior Manager, Public Policy & Government Affairs, you will be a leader within Careem Technologies, overseeing the public policy strategy for high-growth verticals including Pay, Food, and Quik, etc. Based in Dubai, you will navigate complex regulatory frameworks across multiple jurisdictions, ensuring that this multi-service platform continues to lead and to expand.

You are a strategic thinker who is plugged into industry trends and public sentiment. You will be responsible for translating business objectives into actionable policy positions and serving as a trusted advisor to both internal leadership and external government stakeholders.

What you'll do

• Strategy & Execution: Plan and execute comprehensive government relations, policy strategies, and corporate affairs campaigns across Careem Technologies' verticals (Pay, Food, Quik, etc.).
• Stakeholder Engagement: Engage at senior levels with a diverse set of government and non-government stakeholders to advocate for and implement win-win regulatory outcomes.
• Lead Interlocutor: Act as a primary interface for government interactions and represent the company with sector regulators, technology/investment entities, and key ministries.
• Risk & Prioritization: Prioritize public policy objectives, risks, and opportunities across Careem’s markets and ensure the allocation of appropriate resources in line with these priorities.
• Strategic Partnerships: Identify and execute strategic partnerships (government and non-government) that deliver long-term value to Careem’s technology ecosystem.
• Internal Advocacy: Drive internal communications and the creation of case studies or white papers to demonstrate the scope and impact of the function within the company.
• Trend Monitoring: Maintain an up-to-date mastery of industry trends and public knowledge to proactively manage the brand's regulatory reputation.

What you'll need

• Experience & Background: 8–10 years of progressive experience in the Middle East (predominantly UAE and Saudi Arabia) within a private company (policy/regulatory capacity), top-tier law firm, management consultancy, or a multilateral development organization.
• Language Mastery: Professional fluency in both Arabic and English is essential for this role.
• Analytical Ability: A high degree of rigor in developing quantitative and economic justifications to support Careem’s policy positions.
• Advocacy Skills: Outstanding ability to build and communicate complex positions in a concise and compelling way to high-level officials.
• Stakeholder Management: Proven experience interacting with government stakeholders and managing public policy teams across multiple geographies.
• Cultural Alignment: A commitment to Careem’s mission and alignment with its core values.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Team

You’ll work across the domains of Platform and Rides—two high-impact product domains at Careem—collaborating with cross-functional peers in Product, Engineering, Design, Research, and Data to shape the end-to-end customer journey. This is a unique opportunity to impact both vertical-specific and platform-wide experiences at Careem.

About the Role

As a Senior Product Manager, you’ll lead critical customer journeys that define how users interact with Careem—from booking a ride to tracking an order. Depending on business needs, you will either:

• Own the in-ride experience (Rides) including booking creation, captain discovery, and live tracking; or
  
  
• Own the multi-vertical Activities layer (Platform) which powers shared experiences like order tracking and cross-device interactions.
  
  

You’ll work at scale, balancing deep customer empathy with product intuition and technical fluency.

What You’ll Do

• Lead product strategy and execution for customer journey experiences across verticals.
  
  
• Define and continuously improve flows such as ride creation, order tracking, and delivery visibility.
  
  
• Work hands-on with designers, engineers, analysts, and researchers to craft seamless experiences.
  
  
• Own product KPIs related to engagement, retention, and journey completion.
  
  
• Drive decision-making using insights from experiments, dashboards, and qualitative feedback.
  
  
• Prioritize ruthlessly, navigate trade-offs, and deliver high-quality outcomes in a fast-moving environment.
  
  

What You’ll Need

• 9–12 years total experience, including senior-level product management experience in B2C tech.
  
  
• Exceptional communication skills—able to structure ambiguity, write clearly, and lead discussions.
  
  
• Strong product thinking with a sharp user focus.
  
  
• Ability to collaborate with engineers, interpret data, and drive complex feature sets end-to-end.
  
  
• Fluency in SQL or data analysis tools to work autonomously on performance insights.
  
  

Nice to Have

• Background in UX design or UX research.
  
  
• Experience working across multiple verticals (e.g., rides, food, groceries).
  
  
• Exposure to platform layers or shared user experiences across services.
  
  
• Interest or experience with AI/ML product use cases, though not required.
  
  

Preferred Background

We’re looking for experienced consumer product managers with a track record of building user-centric experiences in large-scale, multi-vertical platforms. Candidates should have deep experience working in high-scale B2C environments and delivering customer-facing products across complex operational domains.

More about the role:

Burson’s MENA operations stand as one of the largest and most respected communications agencies in the region, delivering impactful strategies rooted in craft, curiosity, counsel, and camaraderie. Burson MENA is a trusted partner for clients navigating complex communications and public affairs landscapes, shaping reputations, and driving business outcomes across diverse sectors.

Burson MENA has offices in Dubai, Abu Dhabi and Saudi Arabia and also part of the region is Qatar, Jordan, Bahrain and Egypt. Our team combines strategic expertise with AI-driven insights to craft compelling narratives that influence key decision-makers. Backed by a strong international and global network, we provide innovative, data-driven solutions that connect with audiences and create lasting impact. At Burson, our inclusive and high-performance culture fuels innovation, empowering individuals to excel and collaborate in a dynamic environment where growth thrives.

As an Account Manager or Senior Account Manager, you will be seconded directly into one of our largest and most prestigious government clients in Abu Dhabi, serving as a dedicated strategic communications and public relations expert. You will play a crucial role in managing key communication projects and initiatives from within the client’s environment, working closely with their internal teams and relevant Burson stakeholders. You will also provide essential guidance and support, potentially mentoring junior team members within the client’s structure. Your remit will include developing and executing effective communication strategies designed to enhance the public understanding, manage reputation, and articulate the vision and policies of our government client. Your strong blend of exceptional communication, project management, content & copywriting skills, cross-functional collaboration, and analytical abilities will be pivotal in delivering impactful campaigns.

What you'll do:

• Serve as the main point of contact for strategic communications and public relations initiatives within the seconded client environment, building strong relationships with internal stakeholders and external partners, and providing strategic counsel on reputation, media engagement, and public perception challenges.
• Develop and execute comprehensive, integrated communications and PR strategies and campaigns aligned with the government client's goals, focusing on reputation management, public awareness, and effective messaging.
• Cultivate and maintain strong relationships with media outlets, key opinion leaders, and relevant public stakeholders, proactively pitching stories and securing positive coverage for the client's initiatives and achievements.
• Contribute to crisis communication planning and provide support during sensitive situations, managing media inquiries and public scrutiny to protect and enhance the client's reputation.
• Lead the development of high-quality, compelling content across various platforms (e.g., press releases, statements, speeches, digital content, reports, Q&As) ensuring accuracy, tone, and strategic impact in both Arabic and English.
• Lead, mentor, and inspire junior team members within the client's team or joint project teams, providing guidance, feedback, and fostering their professional development.

Experience that contributes to success:

• Proven experience as an Account Manager or Senior Account Manager, with significant experience working either within or seconded to a government entity, or in public relations/strategic communications consulting focused on government clients.
• Demonstrable track record in managing client relationships and acting as a trusted strategic advisor within a client's internal environment on communication and reputation issues related to public policy and government initiatives.
• Extensive media relations expertise, specifically with government, national, and international media, including proactive pitching and advocacy-focused coverage in the UAE and wider GCC region.
• Proven ability to manage complex communications and PR projects, from planning to execution and evaluation, within a fast-paced environment.
• Exceptional content creation and copywriting skills, with a portfolio demonstrating proficiency in drafting diverse communications materials (e.g., speeches, reports, policy summaries, press releases) for government audiences.
• Fluency in both Arabic and English (spoken and written) is essential, with a strong understanding of cultural nuances and effective communication in both languages.
• Proven leadership skills, including mentoring, performance management, and career planning for junior team members and/or project teams.
• Exceptional communication, project management, and analytical skills, capable of delivering impactful campaigns within a complex political and public environment.

#LI-RE1

Position Overview: The Technical Client Account Manager will be responsible for ensuring that our clients achieve their desired outcomes and realize the full value of our solutions and services. This role combines customer advocacy, technical expertise to enhance customer engagement and retention in a competitive market and also has a sales mindset for revenue expansion in the region.

Key Responsibilities:

• Customer Onboarding: Own the onboarding process, ensuring that customers are effectively integrated and trained on our solutions.
• Relationship Management: Foster strong relationships with key customer stakeholders, acting as a trusted advisor to understand their needs and challenges.
• Proactive Engagement: Monitor customer health metrics and proactively address issues, providing guidance on best practices and optimization strategies.
• Conduct Business Reviews: Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to assess and enhance customer engagement.
• Internal Collaboration: Work closely with sales, product, and technical teams to ensure a seamless customer experience and to gather feedback for product improvement.
• Technical Expertise: Demonstrate value - Triage customer portals on a regular basis and share critical threats reports.
• Customer Advocacy: Serve as the voice of the customer within the organization, advocating for their needs and ensuring alignment with our business objectives.
• Reporting and Metrics: Establish and track key performance indicators (KPIs) to measure the success of customer success initiatives and report on customer health and satisfaction. Lead and conduct business reviews.
• Revenue target: Ensure timely renewals and carry targets for regional NRR achievement and expansion quota. Identify and drive upsell and cross-sell opportunities through consultative engagement and by demonstrating the ROI of CloudSEK’s solutions.
• Maintain partner relationships: Collaborate with the partners for smooth renewal and develop a winning strategy for revenue expansion.
• Customer Engagement: Organize customer engagement events in collaboration with the marketing team.

Qualifications:

• Proven experience in customer success and client account management in the cybersecurity industry.
• Strong understanding of cybersecurity concepts, technologies, and market trends.
• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong negotiation skills
• Analytical mindset with the ability to derive insights from data to drive decisions and improvements.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• 5+ years experience in cybersecurity, client facing roles
• Bachelor’s degree in Cybersecurity, Technology is preferred