Workplace Mental Health Consultant PART TIME

Our mission: to eliminate every barrier to mental health. 

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person  — whether that’s meditation, coaching, therapy, medication, and beyond. 

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

As a Workplace Mental Health Consultant, you will provide management consultations, trainings, critical incident response, and assessment and referral mental health support to employees at a combined multinational pharmaceutical and medical technical healthcare company. You may also provide consultation to Human Resources (HR), program managers, and supervisors on workplace and organizational issues. This role will report to a Spring Health Clinical Manager.

What you’ll be doing:

• Provide consultation and support to managers, teams, and members that enhances employee wellbeing and workplace effectiveness onsite at the customer location every Tuesday in Markham, Ontario and Wednesday in North York, Ontario from 8:30 AM to 4:30 PM ET. 
• Provide solution-focused employee mental health consultation and connection to appropriate resources. 
• Proactively cultivate strong relationships with key customer contacts, Spring Health managers, and internal stakeholders, as well as actively participate in both customer and Spring Health meetings as appropriate. 
• Coordinate and deliver critical incident response 
• Conduct company tailored trainings and Spring Health benefit promotion events 
• Develop expert-level understanding of the customer benefit ecosystem and available support programs, and are able to provide appropriate referrals to members.
• Complete required internal training and assignments and attend Spring Health Clinical Team meetings 
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards 
• Track and monitor available data to identify strategic workplace wellbeing insights, recommend targeted interventions, and collaborate with customer points of contact to coordinate effective support. Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up.
• Provide management consultation that enhances employee wellbeing and workplace effectiveness.
• Complete management referral intakes according to established guidelines; assure appropriate placement of management referred employees; provide guidance regarding EAP protocols to counselors working with employees.
• Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership. 
• Complete accurate and timely documentation of all service delivery.
• Represent Spring Health and help to support/reinforce program parameters and goals.
• Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints. 
• Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate.
• Other responsibilities as they pertain to the success of this role

What we expect from you:

• You hold an active, unrestricted license to practice psychotherapy in Ontario (e.g., Registered Psychotherapist (RP), Registered Social Worker (RSW), Psychologist, or other regulated mental health professional authorized to provide psychotherapy). We are unable to consider applicants who require clinical supervision to practice independently.
• A master’s degree in a relevant mental health discipline is preferred.
• Ability to learn and become adept with the foundational elements of the Canadian Standards Association’s (CSA) The National Standard for Psychological Health and Safety in the Workplace.
• Certification as a The Working Mind licensed facilitator is preferred but not required.
• You have a minimum of 3 years of post-graduate experience with at least 1 year experience as an independently licensed clinician.
• You have training and experience in delivering management consultation, critical incident response, and training presentations
• You're comfortable with technology and are telehealth competent.
• You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy 
• You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks.
• You are committed to high quality documentation of service delivery that is completed in a timely manner
• You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master’s level clinical care navigators.
• You acknowledge and embrace diversity and inclusion amongst teams and clients
• Experience supporting employees by promoting and explaining company offerings, including participation in tabling events.
• Strong interpersonal skills and the ability to build positive relationships are a plus. 
• Flexibility to travel to multiple sites as needed.
• Ability to summarize all interactions in English within Spring Health’s online documentation systems.
• Experience supporting Diversity, Equity & Inclusion (DE&I) initiatives, with a demonstrated ability to collaborate with Employee Business Resource Groups (EBRGs) and internal stakeholders to promote inclusive, culturally responsive mental health support.
• Requirements: You're comfortable with technology and are telehealth competent.

The target hourly for PT range for this position is $85-$110. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of colour and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth Meets Impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be challenged to set and protect your own boundaries
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field  
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, &  humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.