S'more about the team

We are looking for an Associate Category Manager, Strategic Sourcing who will help us build out our vendor network and continuously improve our end-to-end sourcing process. Reporting to the Associate Director, Strategic Sourcing Fresh & Frozen, you will contribute to and execute our strategic roadmap, manage vendor relationships, support negotiations, launch new ingredients, and streamline internal procurement processes. As part of the Procurement team, you will play a key role in improving our costs, ingredient quality, supply chain reliability, and product innovation - helping us deliver the best possible value to our customers.

Lettuce share what this role will be responsible for:

• Support development and execution of our sourcing strategy for the category, driving improvements and supply chain performance in:
  • Cost: consistently optimize our cost base
  • Quality: identify and reduce quality errors
  • Reliability: ensure supply availability and proactively mitigate risk in the supply chain
  • Customer offering: drive product innovation and create a unique competitive advantage
• Leverage large internal datasets and industry benchmarks to report on team progress against objectives, identify and prioritize new opportunities, and drive continuous improvement
• Support vendor negotiations and selection process, and lead any vendor onboarding/ offboarding as required
• Lead projects that drive innovative and sustainable packaging solutions
• Manage new and existing vendor relationships, manage pricing and supplier agreements, providing feedback on performance and collaborating on key initiatives
• Work cross-functionally within the organization to prioritize and develop new products that deliver improved value for our customers
• All other duties, as assigned

Sound a-peeling? Here's what we're looking for: 

• Bachelor's degree in business, engineering, supply chain, or related discipline
• 3-5 years of related experience in a hands-on, high-performance environment (ideal backgrounds include sourcing, supply chain, operations, or consulting)
• Analytical and data skills: able to dig through data independently and draw helpful insights/conclusions. Strong Excel skills are a must!
• Structured approach and communication style: ability to clearly and persuasively communicate with a large variety of stakeholders
• A love for solving complex, ambiguous problems in a fast-paced environment with constant change and limited direction
• Bonus: Strategic sourcing or buying experience, ideally across different steps of the sourcing process; comfortable managing negotiations with vendors

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

S'more about the team

As the Product (Menu) Operations Manager at HelloFresh Canada, you are responsible for the planning, execution, and performance of the weekly menus that form our product offering. You will leverage expertise in process optimization and data-driven project management to turn operational efficiencies into a superior product experience that fuels long-term customer retention and growth.

Reporting to the Senior Manager of Data Analytics, you will act as the strategic glue between Product Strategy & Innovation, Supply & Demand Planning, and Ingredient Sourcing Teams. In this role, you navigate the tension between business ambitions and real-world constraints, ensuring every menu release is both commercially viable and a delight for our customers.

Lettuce share what this role will be responsible for

• Air Traffic Control: Own the end-to-end menu lifecycle, facilitating weekly reviews & leadership sign-offs, and ensuring the menu is released on time while meeting all stakeholder needs.
• Operational Governance: Review algorithmic outputs against real-world supply chain constraints and make trade-offs between cost-to-serve and value for the customer.
• Systemic Optimization: Improve tooling, systems, and workflows to reduce friction and eliminate unnecessary overhead in day-to-day menu planning work.
• Data Reporting & Analysis: Drive weekly menu performance reporting and business review meeting preparation, including narrative, insights, and executive-ready materials.
• Ingredient & Recipe Strategy: Support key decision makers by providing data-backed input on recipe budget targets, development opportunities, and ingredient onboarding & usage.
• Stakeholder Liaison: Serve as the primary point of contact for overall menu performance, budget variance drivers, and implementation of specialized offerings like Limited Time Offerings (LTOs) and Fast-Track initiatives.
• Other operational and strategic duties as assigned.

Sound a-peeling? Here's what we're looking for

• Experience: 3-6 years in Product Operations, Commercial Planning, or Strategic Operations role with demonstrated ability to influence senior leadership (Tech/CPG environment preferred).
• Systems Thinking: You see the menu not as a list of recipes but as a multi-dimensional engine, balancing hard operational inputs (i.e. COGS, Labour, Supply) against the needs of the customer (Value, Variety, Quality) to deliver a product that feels personalized at scale.
• Team Player: Demonstrated ability to collaborate cross-functionally, manage multiple priorities, and drive alignment across teams.
• Sturdy Leadership: Comfortable adapting to changing circumstances and operating in fast-moving, ambiguous environments while building structure and driving clarity.
• Solutions Mindset: Structured thinker who can translate undefined problems into clear problem statements and execution plans.
• Project Management: Proven background in managing complex timelines and directing communications across multiple business teams.
• Data-Literacy: Advanced proficiency in Google Sheets/Excel modelling (required) and a demonstrated ability to structure findings for cross-functional stakeholders. (SQL is nice to have).

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

S'more about the team

As the Senior Manager of Customer Care at HelloFresh Canada, you will play a crucial role in overseeing and enhancing the customer experience for our brands of HelloFresh, Chefs Plate, and Factor_. You will lead a dedicated team, ensuring that customer care operations align with HelloFresh's commitment to excellence and customer satisfaction. In this role you will drive a continuous improvement culture focused on experimentation and implementation.

Lettuce share what this role will be responsible for

• Team Leadership: Lead and inspire the customer care team, fostering a positive and collaborative work environment.
• Continuous Improvement: Implement processes for continuous improvement, utilize experiments to identify the top opportunities, and advance the voice of the customer within the organization.
• Performance Optimization: Establish and monitor key performance indicators (KPIs) and budget, implementing initiatives to improve efficiency and customer satisfaction.
• Issue Resolution: Oversee the resolution of escalated customer issues, collaborating with cross-functional teams to address root causes.
• Strategy Development: Develop and implement customer care strategies aligned with overall business objectives.
• Cross-Functional Collaboration: Collaborate with other departments and senior leaders to convey customer feedback and insights, influencing product and service enhancements. Be an active member of the Product and Broader Leadership Team.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• Experience: 5+ years of experience in a senior customer care management role, preferably in e-commerce or the food industry.
• Leadership Skills: Proven ability to lead and manage a customer care team effectively, including experience managing relationships with external stakeholders/vendors, such as call centers and offshore teams.
• Communication Skills: Exceptional verbal and written communication skills.
• Analytical Skills: Proficient in data analysis to derive insights and performance metrics to use for experiments to further improve the customer experience.
• Strategic Thinking: Strategic mindset with the ability to translate customer insights into actionable strategies.
• Degree: Bachelor's degree in Business, Marketing, or a related field.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

We are seeking an experienced sourcing manager to join our Packaging Strategic Procurement team!

In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the quality of our products, the reliability of our supply chain, and will play a leading role in supporting innovation through new product development. You will have key responsibilities over SKU ideation and onboarding, vendor selection and relationships, price negotiations and contract management, budgetary planning and continuously improving our end-to-end sourcing process. 

In this role, you will help drive the strategy and framework for how the business interacts with its supplier base and have a direct stake in affecting bottom line profitability.

You will...

• Take full ownership of assigned categories to develop and optimize our supply network. 
• Refine and implement a sourcing and supply chain strategy for a selection of categories that optimizes process, reduces risk, and improves our cost structure
• Build and maintain a strong supplier base that align with our company values; own relationships with our strategic suppliers, including performance management and innovation activities
• Manage cost savings initiatives through our strategic sourcing process to ensure that we hit our targeted budget
• Leverage large internal datasets and industry benchmarks (including market, supplier, and SKU analysis) to drive continuous improvement, identify opportunities for cost reduction, and identify/implement best practices
• Develop a culture of continuous improvement, both internally and externally through data-driven reporting and effective project management to identify and drive opportunities for quality improvement and implement best practices
• Onboard new vendors and new SKUs to drive cost savings and improve customer experience 
• Proactively manage quality specifications and potential issues that might impact ingredient standards
• Work with the Procurement Operations Team to set  execution plans and develop best practices for tracking contract compliance by our vendors 

You are…

• Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
• Intellectually curious – You have an insatiable desire to understand how and why things work, identify data-driven insights, and consistently challenge the status quo
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work
• A self-starter – You are highly motivated and passionate. You’re eager to take on new projects without knowing exactly what you will uncover
• Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
• An excellent communicator – You can explain complex (often technical) information to a variety of audiences
• Collaborative - You are prepared to work collaboratively across many different HelloFresh teams and functions
• A project manager - You have exceptional project and people management skills

You have...

• 3-5 years of relevant experience working with relevant industries in supply chain operations and strategic sourcing functions; or working in operations strategy focused management consulting 
• 3+ years of packaging sourcing experience preferred
• Undergraduate degree preferred or equivalent relevant experience
• Fluent in Microsoft Office applications (especially Excel and Powerpoint) and Google Suite applications (especially Google sheets)
• Experience successfully leading large initiatives and sourcing events through strategic sourcing processes

You'll get...

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

About the Role

This role will optimize Factor supply chain operations and implement long-term strategies aligned with business objectives. Working closely with Sourcing, Demand Planning, Procurement, and other key stakeholders, you will play a crucial role in delivering exceptional value to our customers. By optimizing purchasing and manufacturing plans, you will ensure we have the right product, in the right quantity, at the right place, and at the right time. This role demands a strategic mindset, strong analytical skills, and effective collaboration to ensure a seamless flow of goods and services. We are looking for a creative problem-solver who can think outside the box to design and implement innovative processes and solutions.

As a Supply Planner, you will be a key player in managing our inventory and supply chain. Your responsibilities include creating and executing replenishment plans, managing key performance indicators (KPIs), and collaborating with various teams to support new product launches and manage existing product life cycles. You will also have the opportunity to work on ad-hoc improvement projects to enhance our processes and overall efficiency.

What you will be doing:

• Manage inventory levels nationally and prepare replenishment plans for assigned products in a timely manner, in line with the weekly operational cycle.
• Share short terms purchasing and/or manufacturing forecasts with relevant suppliers.
• Determine inventory strategy and planning parameters i.e.  target levels or storage facility.
• Report on supply planning KPIs (including but not limited to inventory position, stock outs, waste and capacity).
• Analyze supply chain performance metrics and identify areas for improvement.
• Collaborate with the Purchasing team on potential risks and propose corrective actions.
• Work closely with Strategic Sourcing as well as Demand Planning to support new product launches, and build the category strategy plan.
• Work closely with the Menu Planning and Inventory Team to effectively offboard product and reduce/eliminate excess and obsolete inventory.
• Maintain supply planning tools, ensure correctness of data flow.
• Assist with budget preparation; provide inputs on storage and transportation requirements across our network of DCs and third party warehouses.
• Work on ad-hoc improvement projects; other duties as assigned.

At a minimum, you have: 

• Bachelor’s Degree or equivalent in Business, Supply Chain or related fields.
• 2 - 5 years experience in Supply Chain, Operations Management, Inventory Management or related fields.
• Proficiency in software (Google Sheets, Excel) complemented with exceptional analytical and problem solving skills.
• Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet deadlines
• An ownership mindset and ability to work independently, with minimal supervision.
• Proven team player, with strong interpersonal and communication skills.

Would be an asset if you have

• ASCM certification (CSCP, CPIM)  or actively working towards.
• Database management experience (e.g. SQL, Python, Tableau).
• Foundational understanding of statistics, including but not limited to normal distributions and standard deviation.
• Prior experience in the food industry or respective category.

What you’ll get in return:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

The Role

As a Product Analyst you are an all-rounder who thrives equally working on technical topics as well as value-delivery through insights, presentation and data visualisation. Indeed, your extensive experience and knowledge across technical and business related topics enables you to go “end to end” with a high level of quality and scalability as well as driving best practices within the Product Analytics community. Not limited to one squad or domain, your impact is across the breadth of HelloTech, proactively identifying common needs and pain points across the teams and defining solutions to constantly improve the way we work. So while you are an individual contributor, you are a key owner of best practice across our teams.

What you’ll do

• Leverage Cursor AI to automate and expand analytical capabilities and insight generation for the product organisation.
• Collaborate from a technical perspective with data product managers and data engineers to create reusable data products 
• Collaborate with cross-functional teams to gather requirements and define project objectives while utilising project management skills to plan and execute data-driven projects
• Partner widely across the Senior Product organisation (Product, Software Engineering, UX leads) to set strategic priorities and promote a culture rooted in evidence-based decision making.
• Communicate actionable insights clearly across the organisation highlighting the “so-whats” of your analyses in order to drive the growth of our business.
• Explore and analyse customer behaviour and product performance data in order to detect growth opportunities for the HelloFresh digital product by improving user experience.
• Guide and mentor other Product Analysts within our team, defining best practices and providing support to help individuals and the team grow in effectiveness
• Review as a technical expert the implementations of multiple teams across domains, continuously improving the deliverables of your teams

What you'll bring

• Extensive experience in quantitative analysis roles, ideally including having worked closely with product teams for at least 4 years.
• Knowledge of Curser and AI Analytics
• Excellent technical skills applying expert level SQL and Python for both analysis and efficient manipulation of large data sets.
• Expert level knowledge of data visualisation tools like Tableau which we use to create compelling visualisations to convey complex data.
• Extensive experience working with product stakeholders in setting up A|B experiments, interpreting results and deep diving to understand the impact of particular experiments.
• Excellent communication skills, taking complex business problems, articulating these as analytical problems and presenting your findings in a clear and precise way. 
• Extensive leadership of complex projects you have led, capability building within your team, and through mentorship or direct people management.
• A change mindset, the status quo is not an impediment
• You are outcome oriented, and can take a business challenge, create actionable analytical insights against it, and align stakeholders on actions to create business value.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#LI-HYBRID

Weekend Buyer, Packaging

This is a weekend role offering a 4 day work week. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) schedule. As the Weekend Packaging Procurement Buyer you will …

• Own purchasing and inventory management activities for a variety of packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, demand needs and logistical parameters.
• Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
• Collaborate and own relationships with HelloFresh distribution centers, 3PL warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
• Collaborate closely with HelloFresh distribution centers, carriers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
• Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
• Manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
• Work with a team of internal stakeholders to continue building, growing, and improving on our offsite production capabilities.
• Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to supply chain challenges.
• Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change. 

You are…

• Independent and autonomous, able to  navigate through the workday, escalating where needed
• A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency
• Proactive, able to identify and addressing issues as they arise
• Customer-centric and resourceful willing to do get creative to satisfy customer needs
• Organized and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines
• Detail oriented and data driven - curious about what insights can be derived from data

At a minimum, you have...

• A Bachelor’s degree is required
• 1-3 years of procurement and/or sourcing experience
• Strong working knowledge of Microsoft Office Suite, specifically MS Excel

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Corporate Systems team focuses on maintaining secure, reliable systems that support employees across the company. This team works closely with Security, IT, and Engineering partners to manage identity systems, endpoint devices, and cloud infrastructure. The goal is to ensure systems are scalable, dependable, and prepared to address evolving security risks.

As an Application Engineer, you will manage and improve systems that support identity, device management, and cloud infrastructure. You will build automation to streamline account and device lifecycle processes, respond to technical issues, and contribute to engineering standards through code reviews and documentation. You will also use AI-assisted tools to enhance development workflows and improve efficiency.

This role is based in our Menlo Park, CA office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• You manage endpoint devices, identity systems, Okta, Google Cloud infrastructure, and Google Workspace to maintain secure and reliable operations
• You design and build tools based on internal requirements to improve system functionality and efficiency
• You develop automation for device, account, and identity lifecycle management processes
• You support engineering teams by troubleshooting system issues and resolving escalations
• You review write and code, write clear documentation, and follow established engineering practices

What you bring

• You have experience as a Systems, Site Reliability, Infrastructure, or related engineer, typically with 5+ years in similar environments
• You have hands-on experience managing macOS or Windows devices using modern endpoint management tools
• You are familiar with AI-assisted development tools such as Claude Code or Gemini
• You have experience coding or scripting in languages such as Python, Swift, Go, Bash, or PowerShell
• You approach problems methodically, work well independently or with others, and focus on improving employee-facing systems

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

The Opportunity:

We are seeking an Account Executive with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and travel with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session.

You will

• Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals
• Uncover and connect with ideal clients through a combination of self-prospecting and collaboration with our SDR team
• Consult with new clients to understand their supply chain needs
• Create a value-add solution, demonstrating Flexport’s capabilities through remote and in-person meetings
• Lead Monthly and Quarterly Business Meetings with existing clients, helping them to effectively plan for upcoming business
• Navigate, bundle, and sell Flexport's suite of products across the supply chain/shipment lifecycle
• Work closely with the all internal teams (Operations, Ocean, Air, Trucking, Customs, etc) to drive a best in class customer experience 
• Lead the customer onboarding process by leveraging internal resources and teams

You should have

• 5+ years of experience in freight forwarding, logistics, or supply chain industries
• At least 2 years’ experience in a full cycle (prospecting to closing), quota carrying sales role
• An obsession with client happiness. You succeed when they succeed
• Competitive and creative drive to win over customers and think outside the box to get a deal done
• Demonstrated ability to run a structured sales process
• Proven success building and maintaining long term commercial relationships
• A naturally curious and inquisitive approach to client discovery
• Excellent communication, interpersonal, and organizational skills, with the ability to connect in both virtual and face-to-face environments
• Ability to learn fast, strong work ethic, and a burning desire to grow into a top 5% sales executive in the country

#li-onsite

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. 

As a Forward Deployed Engineering Intern on the AI Agent team, you’ll support real-world AI deployments and gain hands-on experience with AI systems in customer environments.

What You'll Do :

• Assist in developing and configuring AI agents using Cresta’s platform tools.
• Help build and test integrations between AI agents and external systems (like APIs or data sources).
• Support performance tuning and troubleshooting of AI agent prototypes.
• Work with customers and internal engineering teams to understand requirements and iterate on solutions.
• Participate in team demos, feedback sessions, and learning opportunities.
• This role provides mentorship and exposure to customer-facing technical problem solving in a fast-moving AI/Product environment.

What We're Looking For:

• Enrolled in a Bachelor’s or Master’s degree program in Computer Science, Engineering, or a related field.
• Experience writing code in Python (or another general-purpose language).
• Basic understanding of programming fundamentals and software development best practices.
• Strong interest in artificial intelligence, machine learning, or software engineering.
• Excellent communication skills and willingness to collaborate with teammates and customers.

Nice-to-Haves

• Experience with APIs, web development, or cloud platforms.
• Prior coursework or projects involving AI/ML concepts or LLMs.
• Exposure to prompt engineering or similar experimentation.

Compensation: CAD $30-50/hour
Perks:

• Lunch and dinner can be expensed (up to $25 each) while working in the office
• Well-stocked office with snacks and drinks
• Convenient downtown location near Union Station (public transit accessible)
• PTO: 4 days
• Exposure to cutting-edge AI systems in production

This posting will be used to fill a newly-created role.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

The Identity Threat Protection Team

Identity Threat Protection (ITP), powered by cutting-edge Okta AI, shatters the mold of traditional login security. We deliver real-time, surgical defense against the most sophisticated and rapidly evolving threats. By deeply integrating with existing security infrastructure, ITP relentlessly analyzes user behavior and system data to proactively hunt down and neutralize risks before they impact our customers.

Join an elite team of full-stack engineers, visionary data scientists, and pioneering ML engineers. We are not just redefining cloud authentication—we are engineering the next-gen security platform that continuously evaluates global threats and constructs a comprehensive, dynamic risk. ITP stands as the uncompromising guardian of trust and security, placing decisive risk prioritization at the core of every authentication and authorization decision.

Identity Threat Protection with Okta AI

The Staff Software Engineer Opportunity

Okta is seeking a Staff Software Engineer to be a driving force on the ITP engineering team. This is your chance to dive into the deep end and solve the most critical and complex security challenges facing enterprises today. We seek a candidate who has not just experience, but a proven record of designing, building, launching, and scaling world-class security products—from concept to global deployment.

You will be a technical cornerstone of a team that lives and breathes elegant solutions and uncompromising quality. Our philosophy is rooted in relentless automated testing, rigorous code reviews, and the design of systems for massive, planetary-scale operations. As a Staff Engineer, you are a player-coach and a standard-setter, demonstrating absolute excellence in software engineering.Our environment is high-speed, fiercely innovative, and highly autonomous, utilizing agile cycles where individual ownership is paramount. If you crave stimulating, mission-critical security projects, pioneering emerging technologies, and conquering complex security and Machine Learning challenges, this is your defining career opportunity.

What you’ll be doing 

• Architect and Lead: Command the design, development, delivery, and supportability of cloud-native security products—leading the charge from initial concept to final, production-ready implementation.
• Drive Collaboration: Build solid, cross-group partnerships and demonstrate exceptional interpersonal communication, working closely with engineering, product management, design, support, and documentation teams.
• Uphold Excellence: Commit to the highest programming standards through rigorous code reviews and the creation of comprehensive unit and functional tests.
• Lead Remote Teams: Excel at working with remote teams and individuals while relentlessly ensuring product quality, agility, and velocity.
• Mentor and Empower: Act as a player-coach to mentor, groom, and educate junior engineers.

What you’ll bring to the role

• 7+ years of experience building Java-based web applications.
• Deep understanding of design patterns, scalability patterns, security engineering, and object-oriented principles.
• Experience thriving in fast-paced software development teams that leverage continuous integration and deployment practices.
• Strong communication skills and the ability to work across functions.
• A powerful security background and a proven track record of championing best practices.

And extra credit if you have experience in any of the following!

• Experience building anomaly detection systems or risk systems is a monumental advantage.
• Expertise in cloud security, identity, and/or authentication protocols.
• Hands-on experience with one or more cutting-edge UI technologies such as Angular, ReactJS, Backbone, and Vue.

(P23225_3240232)

#LI-Hybrid 

#BB-1

The Staff Full Stack Engineer Opportunity

The Access Management group drives billions of authentications every month. The group builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Access Management service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability.

We are looking for an experienced and highly technical full stack software engineer to join the Federated Authentication Platform team. Operating under the larger Access Management group, this team is responsible for building out the authentication pipeline for the Okta Identity Engine leveraging security standards, this platform provides the core orchestration building blocks to create a world class authentication experience.  We are looking for smart, innovative and passionate engineers to join the team.

What you’ll be doing 

• Design, implement, review and troubleshoot highly scalable backend services and APIs.
• Develop and maintain engaging and responsive user interfaces using modern web frameworks.
• Analyze/Refine Requirements with Product Management, bridging the gap between user needs and technical implementation.
• Work with engineering management to scope and plan engineering efforts across the full stack.
• Collaborate with QA, Product Management, Technical Support, Documentation and UX team

What you’ll bring to the role

• 8+ years of experience building and deploying scalable, reliable, mission-critical software, spanning both frontend and backend development.
• Proficiency with at least one Object-Oriented Backend Language (e.g., Java, C#, Python, Go) and modern JavaScript/TypeScript.
• Experience with a modern frontend framework (e.g., React, Angular, Vue.js).
• Strong understanding of RESTful API design and interaction.
• Experience working with a system of scale

And extra credit if you have experience in any of the following! 

• Experience with server-side technologies including caching, asynchronous processing, and multi-threading.
• Experience in TDD or BDD methodologies.
• Knowledge of Identity and Access Management protocols and technologies: OAuth, OpenID Connect, SAML, Federation, SSO, etc.
• Experience with cloud platforms (e.g., AWS, Azure, GCP).

(P5928_3355117)

#LI-Hybrid 

#BB-1

The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

Job Description:

The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects.  Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.

You will ...

• Manage key weekly operations tasks to ensure boxes get out on time and correct every week
• Manage relationships and performance of all current and future 3PLs 
• Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
• Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues 
• Optimize and monitor fulfillment and shipping costs to meet margin goals
• Partner directly with COO to spearhead new product and operations related initiatives from inception
• Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
• Lead continuous improvement projects. This may involve designing and prototyping systems and tools
• Be empowered and encouraged to propose new ideas to improve our product and operations

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
• A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
• Creative — Challenge conventional methods and open to new ideas
• Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
• A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Ability to influence key stakeholders, work cross-functionally and autonomously
• Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
• Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
• Self-motivated, driven and able to work effectively both independently and in a team environment

At a minimum, you have...

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience, ideally with operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
• Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion

You’ll get…

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Manager, Demand Generation who will own the strategy and execution of integrated, full-funnel campaigns that drive pipeline and revenue. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Manager, Demand Generation, your key area of responsibility will be building a modern, high-velocity demand generation function, lead a team of campaign professionals, and serve as the central force that transforms how Geotab runs campaigns, moving from activity-based marketing to outcome-driven demand generation. You will need to work closely with AVP, Growth & Demand Generation, Segment Marketing, Digital, ABM, Creative, and Sales.   

To be successful in this role you will be a self-starter with excellent communication skills, a bias toward shipping fast, and the ability to thrive in a high-growth, "build-it-as-you-go" environment. In addition, the successful candidate will have strong performance marketing instincts with the ability to design full-funnel campaigns, manage complex stakeholder alignment, and drive team accountability toward revenue impact.

How you'll make an impact:

• Own the full-funnel demand generation strategy from awareness and consideration through to pipeline revenue.   

• Design and lead integrated campaigns built for how modern B2B buyers buy: AI-influenced research cycles, digital-first discovery, and self-directed evaluation paths.   

• Build and maintain the campaign roadmap, balancing strategic priorities with the agility to move on market moments.   

• Establish campaign tiering and prioritization framework with clear resource models, execution standards, and performance expectations.   

• Lead your team to execute with speed, quality, and consistency, campaigns that are launched on time, on message, and on target.   

• Develop and systematize end-to-end campaign execution frameworks: briefing, build, launch, optimize, report. Make excellence repeatable.   

• Drive multi-channel campaign execution across paid media, email, content syndication, events, webinars, ABM, and digital, in tight coordination with channel owners.   

• Eliminate complexity that doesn't serve performance: streamline workflows, remove bottlenecks, and build processes that make the team faster.   

• Partner with Creative to develop high-converting campaign assets, not just beautiful content, but content built to move buyers through the funnel.   

• Establish the campaign measurement framework: define what success looks like for every campaign, channel, and segment before a campaign launches.   

• Build a culture of experimentation, hypothesis-driven testing of messaging, channels, offers, and formats, with a bias toward shipping fast and learning faster.   

• Partnering with Marketing Operations to own campaign analytics and reporting: pipeline contribution, channel efficiency, conversion rates, content performance, and ROI. Surface insights that drive decisions, not just dashboards.   

• Work with Marketing Ops and Revenue Ops to ensure attribution is clean, data flows correctly, and pipeline reporting is trusted by Sales leadership.   

• Serve as the campaign orchestration hub, bringing together Segment Marketing, Digital, ABM, Creative, Events, and Sales Enablement into a unified, coordinated campaign motion.   

• Work directly with Sales leadership to ensure campaigns convert, including tight feedback loops on lead quality, follow-up rates, and campaign-sourced pipeline.   

• Lead, coach, and develop a team of campaign managers, setting a high bar for output, ownership, and professional growth.   

• Build a team culture defined by accountability, velocity, creative ambition, and relentless focus on revenue impact.   

• Drive the adoption of AI-enabled marketing tools and workflows that give your team a competitive edge in speed and scale.

What you'll bring to the role:

Why job seekers choose Geotab:

This is a 12 month fixed term employee contract initially, with a likelihood of extension.  

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills—doing a mix of account management and strategic planning, not your typical suit.

WHAT YOU’LL DO:

• Manage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns
• Be the face of the account by liaising with clients and managing expectations
• Communicate feedback & plan and manage workloads of the team
• Ensure feedback requirements are met whilst staying true to the brand's values. 
• Build a full understanding of the clients business, strategies, objectives, brand, audiences and challenges, advising on the communications solution that best meets their needs, with a view to becoming their trusted adviser
• Work closely with creative teams and to have oversight of all statements of work/proposals
• Ensure the right team is in place to deliver and maintain high standards while adding value wherever possible. Meet success criteria as projects are delivered to time and to budget
• Report back to management with internal and external issues and events that might impact accounts, either positively or negatively
• Maintain a strategic overview of assigned accounts – running regular internal client-facing account reviews. Prove how we are meeting our clients’ objectives through metrics, feedback, research, etc.
• Delegate and allocate responsibilities efficiently to manage projects end-to-end
• Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence
• Match project tasks with opportunities for development so that employee potential is utilised to the maximum
• Mentor, train and manage junior account managers and apprenticeships where available
• Ability to collaborate effectively with team members and clients across multiple time zones.

WHAT YOU BRING:

• Demonstrable agency experience in Client Services, preferably in an Account Supervisor/Senior Account Manager role 
• Experience delivering a broad range of multi-channel marketing communications, including digital
• Extremely organized, able to talk about tools and processes used for project management
• Ability to work under pressure and meet deadlines with ease and efficiency
• Deep understanding of production & interactive processes
• Commercially driven with experience handling budgets and timelines
• Proven business development experience and success
• Resource management skills and the ability to handle complex/sensitive issues
• Experience leading others directly or as a mentor

WE OFFER

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Position Summary

The role of a Manager, Communications Designer is to supervise and manage our integrated media planning product and assume an active role on the business. The Manager, Communications Designer will assist with the development of media strategies and operating procedures and will also be responsible for leading, mentoring, coaching and developing employees.

This role requires you to work as part of an integrated media planning team to ensure the product is grounded in insights and experience, resulting in flawless media executions.

Key Responsibilities

· Accountable for leading the preparation, writing and presentation of integrated media plans, proposals and analysis that satisfy client objectives and that go beyond the brief.

· Maintain stewardship and accountability of the media plan, regularly evaluating and monitoring execution.

· Liaise and foster knowledge-sharing with other disciplines internally, partner agencies and other departments to ensure that media and client knowledge is current.

· Ensure that all media plans adhere to the agency's values, philosophies, and processes.

· Lead the preparation and presentation of evaluations of media opportunities, media trends and issues of interest to clients.

· Awareness of client Key Performance Indicators (KPIs) and objectives, ensuring that tracking is in place for check-ins as required.

· Manage and lead a team of employees. Effectively communicate agency goals, manage workloads, provide ongoing performance feedback and support professional development. Interview and participate in hiring decision of employees if/when required.

· Accurately and effectively manage client’s day-to-day planning requirements, with a strong understanding of client’s business objectives and Key Performance Indicators (KPIs).

· Inform leadership of potential challenges and opportunities as it relates to client and/or people management.

· Influence decision making by encouraging appropriate strategies and benefits of offerings to clients.

· Participate in additional agency/team projects and new business presentations as required.

· Oversee financial media control, including purchase authorizations, billing and budget control reports and ensure that discrepancies are resolved in a timely fashion.

Desired Skills & Experience

· Professional or educational background in Marketing and/or Advertising would give leverage to this application

· Manager-Director level of experience in integrated media planning.

· History of developing positive on-going business relationships with a focus on client service.

· Ability to develop and foster strong relationships and partnerships, both internally and externally.

· Demonstrated ability to effectively apply knowledge and insights gained from research resources to media planning.

· Previous experience managing and developing employees.

· Proactive approach to problem solving, supporting the team, self-development, etc.

· Proficient with media research tools (e.g. Clear Decisions, Vividata, Neilson), and media tools (e.g. Prisma).

· Curiosity, learning agility, with a passion for continuous development.

· Experience with presenting.

· Excellent communication skills (both written and verbal).

· Independent thinker with highly developed organizational skills and a strong attention to detail and accuracy.

· Ability to work collaboratively as well as independently.

· Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).

· Ability to travel as required.

Initiative unlocks business growth for the world’s most ambitious brands. We believe in the power of media to reshape our industry and orchestrate a brand’s entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame and Flow for brands like Amazon, RBC, LEGO, Nintendo and Canada Goose. Media responsibility is at the forefront of everything we do, whether it’s creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 9,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world. Initiative Canada has received many of the industry’s most coveted awards, including two gold Strategy Media Agency of the Year awards, eight Cannes Lions, and a position on WARC's Top 50 Most Effective Media Agencies in the World. In 2023 Initiative was named the North American Network of the Year by the Festival of Media, and Global Network of the Year by both Ad Age and Ad Week. To learn more, visit initiative.com.

What's in it for you?
•    Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round.
•    A flexible hybrid work model that works for you.
•    A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone.
•    A chance to be part of and grow within a global network of agencies.
•    The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.

Initiative is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law. If you require an accommodation in any aspect of the selection process, please reach out to canadatalent@mbww.com 

About the role:

The Support Tools Product team is responsible for defining the vision, roadmap, and user experience for our core Support tools to drive support experience.

As a Sr. Support Tools Product Manager, you’ll drive strategy, solve ambiguous and high-impact problems across multiple teams, and influence the long-term strategic direction of our sales technology stack. You will own a significant module of our core support tools, delivering substantial impact and contributing significantly to the company's GTM strategy and future.

This role is open to candidates residing in Canada.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management, and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

Fully own the success of your tool(s) within Samsara’s revenue stack. This includes:

• Discovery: Lead deep user research to identify, document, and anticipate core customer support pain points and future GTM tooling needs.
• Design: Draft comprehensive Product Requirements Documents (PRDs) and design artifacts (wireframes), ensuring alignment with business goals and automated workflows.
• Build: Oversee feature execution and drive rigorous usability testing, collaborating with GTMS, Sales Ops, and AI + Data Analytics teams.
• Launch: Coordinate all aspects of release, including change management, enablement programs, and documentation for seamless field adoption.
• Adopt & Iterate: Define and track key performance indicators (KPIs and adoption metrics) to measure business impact and inform rapid roadmap iterations.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 5-8 years of Customer Support tooling experience in a fast-paced SaaS environment
• Bachelor's degree in a technical or business field, or equivalent practical work experience.
• AI Platform Experience: Proven experience managing AI support tools or LLM-based platforms (e.g., Decagon, Happy Robot, Intercom Fin, or similar).
• Established subject matter expert in GTM tooling, with a history of delivering substantial impact across multiple tools
• Ability to translate complex customer and business problems into clear requirements and solutions.
• Experience with leveraging AI to solve high-impact business problems
• Analytical Skills: Ability to look at large datasets of conversation logs to identify patterns and root causes of technical failures.

About the team + role 

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Robinhood Social team is building Robinhood's social trading platform — a feed-based experience where traders share insights, follow one another, and discover market-moving information in real time. The product is currently in beta, making this a rare ground up opportunity to shape the future of social experiences at Robinhood from the ground up. You'll work closely with product, design, data, machine learning, and safety teams to build reliable, scalable systems that support high-volume content, user interactions, and personalized discovery.

As an Engineering Manager for the Social team, you will lead a group of engineers building core social trading features. You will set technical direction, drive execution against product goals, and ensure systems meet reliability and performance standards. You will partner cross-functionally to define priorities, translate product needs into technical plans, and deliver end product. You will also grow engineers through feedback, goal-setting, and career planning.

This role is based in our New York, NY office, with in-person attendance expected  5 days per week.

What you'll do

• Lead a team building and scaling social interactions, content feeds, and user discovery features
• Set and communicate clear technical direction aligned with product strategy, holding a high bar for quality, performance, and maintainability
• Partner cross-functionally with design, product, data, machine learning, and safety teams to shape the social experience
• Drive architectural decisions and foster a culture of high-quality code and strong engineering processes
• Foster a collaborative, inclusive team environment where engineers across levels can grow, take ownership, and do their best work
• Support engineers through hiring, onboarding, performance feedback, and career development

What you bring

• 7+ years of professional software engineering experience
• 2+ years of engineering management experience leading product-focused engineering teams
• Strong foundation in building consumer-facing products at scale, with experience working through the stack
• Deep understanding of web architecture and best practices for building modular, scalable systems within large, evolving codebases
• Experience building and operating distributed systems that handle high traffic or real-time data
• Proven ability to grow engineers across levels through mentorship, feedback, and clear expectations
• An execution-focused mindset, capable of navigating ambiguity and delivering results
• Clear communication with both technical and non-technical partners

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

Toronto, Canada – Onsite 4 Days/Week (Mon–Thurs)

Relocation required if not local – no relocation assistance provided

For the high-energy lead generation professional, the Sales Development Representative is a great opportunity to help drive demand for our market-leading cloud adoption and management solution. Your proven track record of working strategically with both Marketing and Sales teams in a business development and lead generation capacity will allow you to thrive in our fast-paced, high-activity environment. Partnering closely with the marketing function you will be responsible for contacting prospective customers and for qualifying opportunities for the Okta solution. Working with our seasoned account executives you will research and build pipeline, and help determine our most effective marketing channels. At Okta we believe in promoting from within and with our current growth plans and the acceleration we're seeing in our business, strong performance in this role can lead to upward mobility within the Sales organization.

Our lead generation representatives are high-energy, self-motivated, agile and able to change hats on the fly. In this highly prized role, excellent phone and email skills and the ability to quickly assess customer opportunities will be critical to your success. You will be responsible for accurately tracking customer interactions and information in our CRM system. We're looking for professionals with strong organizational and follow up skills who work well in a team environment. Prior lead generation or sales prospecting experience and a college degree will enhance your candidacy for this role. If this sounds like the type of environment in which you thrive, then we want to talk to you about this career-defining opportunity.

Job Duties and Responsibilities:

• Generate new business opportunities to fuel the sales pipeline
• Efficiently respond and qualify inbound marketing leads
• Help create and prioritize strategic target account lists within a defined territory
• Research and build new and existing accounts (i.e.: adding contacts, emails, strategic calling)
• Conduct high level conversations with Senior Executives in prospect accounts
• Evangelize Okta and the On-Demand mode
• Achieve monthly quotas of qualified opportunities and closed business

Minimum REQUIRED Knowledge, Skills, and Abilities:

• Minimum of 6-12 months of previous prospecting experience
• Salesforce.com experience a plus
• Excellent written/verbal communication skills
• Strong problem solving skills
• Highly motivated, driven and self-starting individual
• Ability to work in a fast paced, team environment
• Ability to understand customer needs and meet that need with a successful product sale
• Excellent time management/organizational skills
• Bachelor's degree from an accredited university

Okta is an Equal Opportunity Employer.

Okta is rethinking the traditional work environment, providing our employees with the flexibility to be their most creative and successful versions of themselves, no matter where they are located.  We enable a flexible approach to work, meaning for roles where it makes sense, you can work from the office, or from home, regardless of where you live.  Okta invests in the best technologies and provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs.  Find your place at Okta https://www.okta.com/company/careers/. 

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Okta.  More details about Okta’s privacy practices can be found at: https://www.okta.com/privacy-policy.#LI-onsite

#LI-onsite

P14784

Overview:

As a Senior Platform Engineer, you will sit at the intersection of infrastructure reliability and developer experience. You will not only maintain the scalability of our Kubernetes based cloud environment but also work collaboratively on the shift toward a self-service platform model. 

In this role, you will apply a software engineering mindset to infrastructure, leveraging Agentic AI to automate complex workflows and building the "Golden Paths" that eliminate manual bottlenecks. You aren't just managing clusters; you are architecting the software that manages them, ensuring our systems are resilient, cost-optimized, and inherently self-healing.

This position will be hybrid out of our Toronto office.

What You’ll Do: 

• IDP Architecture & Development: Lead the design and implementation of an Internal Developer Platform that abstracts infrastructure complexity, providing developers with self-service capabilities for environment scaffolding and deployment.
• Collaborative Infrastructure: Work with the team to maintain and scale multi-region Azure/AKS environments using Terraform and ArgoCD.
• Reliability Partnership: Collaborate with application engineers to implement deep observability via Datadog and establish meaningful reliability targets (SLOs).
• AI-Driven Automation: Build Python-based AI agents and tools that reduce team "toil" and streamline common operational tasks.
• Full-Lifecycle Ownership: Participate in on-call rotations and lead collective RootCause Analysis (RCA), turning every incident into a platform improvement or automated fix.
• Mentorship & Standards: Contribute to team code reviews, document best practices, and help establish standard patterns for deployment and security.

What You Have:

• Bachelor’s/Master’s degree in computer science, a related technical field, or equivalent practical experience.
• 5+ years of professional Software Development experience with a deep understanding of the full SDLC, system design, and clean code principles.
• 7+ years of experience in Platform Engineering with a focus on running large-scale production environments.
• Proficiency in Python or Go for automation, tool building, and AI agent integration.
• Experience managing Kubernetes (AKS) and Infrastructure as Code (Terraform/Terragrunt) in a team-based environment.

Nice to Have: 

• Proven track record of building or contributing to an Internal Developer Platform (IDP) (e.g., Backstage, internal CLI tools, or custom portals).
• Experience collaborating with application teams to define SLIs/SLOs and improve service reliability.
• Demonstrated ability to mentor junior engineers and lead team-wide technical initiatives.
• Experience implementing GitOps (ArgoCD) and Policy-as-Code (Kyverno) to standardize team workflows.
• Familiarity with building Agentic AI tools to automate repetitive operational tasks (toil).
• Expertise in Datadog for observability, dashboarding, and incident response.

Are you looking to thrive in a stimulating work environment?  

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement — and we give you the space to grow.  

About the Role

Are you looking to thrive in a stimulating work environment?  

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement — and we give you the space to grow.  

About the Role

Are you looking to thrive in a stimulating work environment?  

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement — and we give you the space to grow.  

About the Role

Are you looking to thrive in a stimulating work environment?  

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement — and we give you the space to grow.  

About the Role

Are you looking to thrive in a stimulating work environment?  

Join Levio, a leader in digital transformation, and take your career to the next level. You will work alongside high-caliber professionals on ambitious, large-scale technology projects, directly embedded in our clients’ environments. At Levio, we value expertise, curiosity, and continuous improvement — and we give you the space to grow.  

About the Role

Why Join Levio?  

• Work on complex, high impact digital transformation projects  
• Collaborate with experienced, multidisciplinary teams  
• Continuously develop your technical and professional expertise  
• Enjoy flexibility, autonomy, and a strong people first culture  
• Be part of an organization that values diversity, inclusion, and innovation  

Role and Responsibilities 

Privacy & Data Protection Architecture 

• Define and maintain enterprise privacy-by-design and privacy-by-default architectures. 
• Architect data protection controls across applications, infrastructure, cloud, and data platforms. 
• Establish standards for data classification, handling, retention, archiving, and secure destruction. 
• Ensure consistent application of data protection controls across on-premise, cloud, and hybrid environments. 

Regulatory & Governance Leadership 

• Architect privacy governance frameworks aligned with GDPR, Quebec Law 25, PIPEDA, and ISO/IEC 27701. 
• Define control baselines, assurance mechanisms, and compliance monitoring models. 
• Support executive decision-making related to privacy risk, compliance posture, and regulatory exposure. 
• Collaborate with legal, internal audit, and GRC teams to ensure regulatory alignment. 

Data Security & Risk Management 

• Architect encryption, key management, and secrets management strategies. 
• Define data loss prevention (DLP) architectures and monitoring mechanisms. 
• Ensure strong access controls and segregation of duties for sensitive data. 
• Lead privacy risk assessments for complex systems, cloud platforms, AI solutions, and analytics environments. 

Data Lifecycle & Enterprise Integration 

• Architect solutions for data discovery, data mapping, and records of processing activities (RoPA). 
• Ensure privacy requirements are integrated into SDLC, DevSecOps, and data engineering pipelines. 
• Support privacy requirements for AI, machine learning, and advanced analytics use cases. 
• Ensure auditability, traceability, and accountability of data usage. 

Third-Party & Cloud Data Protection 

• Define architectures for secure data sharing with third parties and vendors. 
• Establish data protection requirements for outsourcing, SaaS, and cloud providers. 
• Architect controls for cross-border data transfers and data residency requirements. 

Incident & Breach Management (Privacy Context) 

• Support design of data breach detection, response, and notification processes. 
• Act as senior advisor during privacy incidents and regulatory reporting. 
• Ensure evidence collection and documentation meet regulatory expectations. 

Leadership & Advisory 

• Act as the senior subject matter expert for data protection and privacy architecture. 
• Mentor privacy analysts, GRC professionals, and security architects. 
• Communicate privacy risks, architectural decisions, and mitigation strategies to executives and boards. 
• Represent the organization with regulators, auditors, and external stakeholders when required. 

Qualifications and Experience 

• Deep expertise in data protection and privacy-by-design principles. 
• Strong understanding of privacy regulations and standards: GDPR, Quebec Law 25, PIPEDA, ISO/IEC 27701 
• Ability to design enterprise data protection architectures across: Applications, Databases, Cloud platforms, Data lakes and analytics environments 
• Expertise in data classification, data mapping, and records of processing activities (RoPA). 
• Strong knowledge of data security controls: Encryption (at rest, in transit, and in use), Key management systems (KMS, HSM), Tokenization, anonymization, and pseudonymization, Data Loss Prevention (DLP) 
• Experience architecting identity and access controls for sensitive data: Role-Based Access Control (RBAC), Attribute-Based Access Control (ABAC), Privileged Access Management (PAM) 
• Ability to design data retention, archiving, and secure data destruction strategies. 
• Familiarity with cloud-native data protection and governance tools: Azure Purview / Microsoft Purview, AWS Macie, Google Cloud DLP
• Experience integrating privacy and data protection into: DLC and DevSecOps pipelines, Data engineering and analytics workflows
• Ability to assess privacy risks in AI, machine learning, and large-scale data processing systems.
• Strong understanding of logging, monitoring, auditability, and evidence collection.
• Experience with privacy management and GRC platforms: OneTrust, TrustArc, ServiceNow GRC
• CIPP/E, CIPP/C, CIPM, ISO/IEC 27701 Lead Implementer / Lead Auditor, CDPSE, CISSP (an asset)

Compensation (Ontario)  

The salary range provided reflects a good faith estimate based on factors such as experience, technical expertise, location, and relevant certifications. Final compensation will be determined according to the specific circumstances of each candidate. 

Estimated salary range: $110,000 to $150,000 per year. 

This posting is a current hiring need.

Benefits and Work Environment  

Levio offers a comprehensive and flexible benefits package designed to support your professional growth and personal wellbeing, including:  

• 4 weeks of cumulative vacation starting from day one  

• Flexible working hours  

• Professional Development Allowance (PDA) for training, computer equipment, and physical activities  

• Training tailored to your areas of expertise  

• Registered Retirement Savings Plan (RRSP) with employer contribution up to 3% of gross salary  

• Modular group insurance plan 

• Public transportation or parking reimbursement when required  

• Referral bonuses  

• 11 statutory holidays  

• Personal days  

• An active social life (5to7 events, social club, healthy snacks, coffee, and more)  

Position Details  
 

• Employment type: Full time, permanent  
   

Notice on the Use of Artificial Intelligence in Recruitment 

We use AI enabled tools to help sort and review applications based on job related criteria. Final decisions regarding candidate progression are always made by a human recruiter. 

Employment Equity  

Levio subscribes to the principle of employment equity and applies an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities.  

We value diversity and inclusion and are committed to creating a healthy, accessible, and rewarding work environment that highlights the unique contributions of our employees. Accommodations are available upon request for candidates participating in all aspects of the selection process.  

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Go-To-Market Manager who will play a critical role in orchestrating the successful launch and lifecycle of our products and solutions. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a  Senior Go-To-Market Manager your key area of responsibility will be orchestrating the successful launch and lifecycle of our products and solutions. This role is a dynamic blend of high-level strategy, meticulous planning, and hands-on execution. This role will be the central hub, aligning Product, Sales, Marketing, and Operations to ensure our innovations make a maximum impact in the market and achieve our revenue targets. If you are a master of cross-functional leadership and thrive on turning great products into commercial successes, we want to hear from you!

How you'll make an impact:

• Develop a comprehensive commercial and Go-To-Market (GTM) strategy encompassing new product introductions and the entire product lifecycle to stimulate revenue growth, enhance profit margins, secure competitive advantage, and expand market share.

• Provide cross functional leadership in  GTM planning cycles for upcoming product/solution releases, ensuring alignment with corporate strategy, product roadmaps, and revenue goals.

• Connect the product road map to the revenue plan:  Develop the strategic business case for new products in partnership with key stakeholders during the discovery phase, ensuring product development is aligned with a validated and profitable path to market. This foundational work includes shaping revenue plans, pricing models, and resource forecasts to secure investment and guide the product roadmap.

• Provide leadership in regular cross-functional GTM readiness meetings providing support to manage dependencies, identify risks, and drive resolution of roadblocks to ensure on-time, high-impact launches.

• Collaborate closely with Product Marketing to ensure messaging, positioning, and launch assets are aligned with the GTM plan and commercial strategy and effectively support sales and partner enablement.

• Partner with sales, Channel Teams, Partner Program, Revenue Operations, Sales Enablement to define launch-specific sales targets, enablement requirements, compensation considerations, and reporting needs. Develop and oversee the execution of channel and direct sales team readiness plan, ensuring they are informed, trained, and incentivized.

• Partner with finance on revenue planning, pricing and costing for new product launches

  Work with Product Management and Operations teams to ensure product, supply chain, etc. readiness in alignment with GTM plan

• Establish and track Key Performance Indicators (KPIs) for launches, such as pipeline generation, adoption rates, partner engagement, and time-to-revenue, creating dashboards with Revenue Operations to monitor success.

• Collaborate with Sales and marketing to sustain launch metrics and implement programs for base retention and expansion

• Define key success metrics for launches (e.g., pipeline generation, adoption rates, revenue attainment, partner engagement, time-to-revenue) and establish dashboards/reporting mechanisms with Rev Ops.

• Drive a culture of continuous improvement by leading post-launch retrospectives (post-mortems) to identify lessons learned and refine our GTM playbook.

• Act as a key conduit, providing structured market, sales, and partner feedback from launch activities back into the product development lifecycle.

What you'll bring to the role:

Why job seekers choose Geotab:

The Application Modernization Platform team aids developers in making the shift from relational databases to MongoDB, building toolkits that leverage AI to power seamless transitions. 

As a Senior Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts for Application Modernization. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

This remote position is open to candidates in Eastern and Central timezones.

The right candidate for this role will be:

• Experienced with 5+ years of Software development background, preferably with experience with Java web services and with relational data modelling and SQL
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (JIRA is preferred)
• Familiar with MongoDB or a comparable technology
• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack

Position Expectations:

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances hands-on oversight with process-driven operationalization. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Embody MongoDB's core values and leadership principles

Success Measures:

• In 3 months you will be ramped on the App Modernization product and engineering roadmap
• In 6 months you will own and drive critical initiatives across the App Modernization portfolio
• In 12 months you will be organizing multiple high impact efforts and integrating improvements to frameworks for managing critical programs at MongoDB

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263333180

About the team + role 

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

At Robinhood, Developer Productivity is the backbone that enables every engineer to deliver exceptional software; faster, safer, and at scale. We design and build the systems, platforms, and experiences that make software development seamless and reliable across the company.

We believe infrastructure should be invisible when working perfectly, intuitive, resilient, and empowering. Our mission is to eliminate friction, enhance feedback loops, and drive developer productivity through operational excellence, intelligent automation, and world-class tooling.

We’re looking for a Senior Staff Software Developer to lead the evolution of our developer experience and AI-powered engineering ecosystem. In this role, you’ll operate as a technical leader and architect across the organization, shaping strategy, defining standards, and driving large-scale initiatives that improve developer velocity, system reliability, and engineering quality.

You’ll work at the intersection of developer tooling, platform infrastructure, and AI-assisted development, pioneering how Robinhood engineers build, test, deploy, and operate software.

This role is based in our Toronto office(s), with in-person attendance expected at least 3 days per week. 

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

Technical Leadership & Architecture

• Architect and build scalable systems that enable fast, reliable delivery of full-stack applications, with a strong focus on enhancing the overall developer experience
• Set technical direction and standards for developer infrastructure across build systems, CI/CD, testing, and local development
• Lead design reviews, operational readiness, and post-incident analysis for critical developer platforms
• Leveraging AI to power the next generation development workflow

Developer Experience & Productivity

• Identify and eliminate friction across the software development lifecycle
• Build and evolve developer tooling including CLIs, configuration systems, and local/remote development environments
• Drive improvements in build systems, test automation, and deployment workflows
• Champion best practices in code quality, observability, and operational excellence

AI Tooling & Intelligent Automation

• Lead adoption of AI-assisted development tools (e.g., Copilot, Claude) across engineering teams
• Design and implement agentic workflows for development and operations (e.g., automated code generation, incident triage, root cause analysis)
• Evaluate and integrate AI agents for anomaly detection, alert correlation, and automated remediation
• Establish best practices for safe, secure, and effective use of AI in software development

Cloud, Infrastructure & Platform Systems

• Design and operate services on AWS with strong attention to scalability, cost efficiency, and security
• Lead Kubernetes-based platform improvements, including developer workflows for containerized environments
• Drive Infrastructure as Code (Terraform) strategy and adoption across environments
• Build and optimize CI/CD pipelines (e.g., Harness, Jenkins, CircleCI) with a focus on reliability and speed

Reliability & Operations

• Own non-functional requirements including availability, scalability, latency, and security
• Ensure systems are observable through metrics, logs, and alerting
• Lead incident response, postmortems, and continuous improvement efforts
• Reduce operational toil through automation and platform improvements

Cross-Functional Leadership

• Partner with Product, Platform, and SRE teams to align on long-term technical strategy
• Lead large-scale, cross-functional initiatives spanning multiple engineering teams
• Mentor senior engineers and raise the technical bar across the organization
• Contribute to a strong engineering culture centered on ownership, quality, and continuous improvement

What you bring 

• 10+ years of software engineering experience, including 3+ years operating at Staff or Senior Staff level
• Deep expertise in developer infrastructure (CI/CD, build systems, testing frameworks, dev environments, observability)
• Strong backend engineering skills with proficiency in Go, Python, or TypeScript/JavaScript
• Proven track record of leading complex, cross-functional platform initiatives at scale
• Exceptional system design skills, with a focus on reliability, scalability, and performance

Infrastructure & Platform Experience

• Experience with cloud-native technologies (Kubernetes, Docker, service discovery, distributed systems)
• Strong understanding of CI/CD systems (e.g., CircleCI, Jenkins, Harness) and release orchestration
• Experience building internal developer platforms, CLIs (preferably in Go), and productivity tooling
• Familiarity with Infrastructure as Code (Terraform) and cloud platforms like GCP

AI & Emerging Tooling

• Experience leveraging AI-assisted development tools in production environments
• Interest or experience in applying AI to developer productivity, incident management, or automation
• Ability to evaluate and safely integrate AI systems into engineering workflows

Leadership & Influence

• Strong technical leadership with the ability to influence across teams and organizational boundaries
• Excellent communication skills, with experience driving alignment across engineering and product stakeholders
• Passion for developer experience and enabling other engineers to do their best work

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.

Lush Cosmetics has more than 250 retail stores between Canada and the USA alone, with Manufacturing and Distribution Centers located in both Vancouver, BC and Toronto, ON. 
Lush is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, and environmental activism and a fun & funky store atmosphere. We are dedicated to the practices of fair-trade sourcing, providing fair wages for our staff, and supporting sustainable communities, as well as giving back to organizations that can make a difference.
As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyze and respond to your learner's needs. Our Lush staff live with purpose, finding their personal value connected with the values of our business, bringing their work and life paths into one holistic journey. #lushlife  

We Offer:

• Inclusive working atmosphere where diversity and individuality are valued and celebrated
• Up to 50% off our products both online and at our retail locations
• Safety boot/shoe reimbursement (up to $150 CAD)
• Immediate eligibility for our company-wide bonus program
• Team appreciation events
• Employee and Family Assistance Program (EFAP) A growing, dynamic business where personal development is encouraged
• Complimentary coffee/tea/water in the employee lunchrooms
• Gender neutral restrooms and changing rooms

The Role: Fabrication Technician, Part-Time

Reporting to the Room Manager, the Fabrication Technician is responsible for setting up, calibrating, cleaning, operating, and performing preventive maintenance on various pieces of fabrication machinery. With your knowledge and experience in machine operation, you will be trained on the equipment and tools. As a Fabrication Technician, you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

What You Do (Responsibilities):

Operations

• Set up vacuum formers, clickpress, and related fabrication machines & equipment
• Operate vacuum forming machine(s) to fabricate high-quality moulds with RPET, BHIPS, and other industry standard materials
• Operate click press machine(s) and other cutting tools, including, but not limited to, paper cutters and scissors, to trim fabricated moulds to the desired specifications
• Assemble, prepare, organize, and package finished moulds and other fabricated products for dispatching and/ or storing purposes
• Dispatch pallets of mould orders utilizing pallet trucks, forklifts and similar equipment
• Ship via carrier terminals when required
• Cut plywood and other forms of wood to produce the materials necessary for tooling fabrication
• Mix and pour hardening/curing agents, such as, but not limited to, concrete and epoxy resin to form mould casts
• Utilize power tools to shape and refine mould casts
• Perform and document routine cleaning, maintenance, and repairs on machines and equipment to ensure optimal performance and prevent downtime
• Report equipment malfunctions or issues to leadership and collaborate on resolution
• Document production data, complete checklists, and submit reports to the RMT when needed
• Support 3D printing operations by queuing, dismounting, removing structures, cleaning, and swapping materials/ equipment on the 3D printers

Collaboration

• Participate in continuous improvement initiatives and suggest process enhancements
• Collaborate with the Moulds leadership, team members, and support groups to align production goals with overall departmental objectives and to resolve production challenges
• Contribute to a positive team environment focused on learning, safety, quality, and shared success
• Supports new or returning staff as required with onboarding, demonstrations of daily duties and responsibilities, while ensuring safety and SOP guidelines are being followed

Safety

• Follow health and safety protocols, including the use of PPE and proper handling of materials and tools
• Maintain a clean, organized, and hazard-free workspace
• Document and report unsafe conditions or incidents to the appropriate personnel

Quality

• Follow company standards and guidelines procedures during all phases of production
• Conduct quality checks at various stages of production to ensure compliance with product specifications
• Document and report quality concerns to the appropriate personnel

Who You Are (Qualifications):

Required:

• Familiar with vacuum forming, click press, power tools, or other mould fabrication technologies
• Basic technical skills related to equipment setup, operation, and troubleshooting
• Strong attention to detail with the ability to detect errors or defects
• Basic computer literacy for equipment controls and production reporting
• Ability to stand, walk, bend, and lift materials up to 50 lbs for extended periods
• Comfortable working in a fast-paced, high-production environment
• Able to work with moderate noise levels and manufacturing equipment
• Part-time availability: 8hrs/3days a week or 4hrs/5 days a week; flexibility for overtime on Saturdays

Preferred:

• Experience working in a manufacturing, fabrication, or production environment
• Familiar with Lock Out / Tag Out practices
• Technical aptitude/familiarity with machine processes
• Technical qualification/certification
• Computer proficiency and familiarity with PLC controls
• Data entry on Google Workspace and or with equivalent software
• Forklift and or pallet jack experience

How to Apply: Submit the application found in the Colleague Centre on our Internal Job Board. Posting closes Monday, May 11, 2026, at 12:00 pm EST

Need help? Email the recruiter: torontojobs@lush.com

Only select applicants will be considered for this opportunity based on our selection criteria

_{The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.}

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. We welcome diverse candidates to our recruitment process.  Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.}

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $160,000 - $200,000 base salary range + annual bonus

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $167,000 - $220,000 base salary range + annual bonus

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $185,000 - $231,000 base salary range + annual bonus

We’re looking for an Account Executive, New Business to help us develop and close new business with small to medium sized business customers. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams as well as prospect and generate outbound leads, helping our prospective customers choose Hootsuite as their Social Media Management partner.

This is a hybrid role and is open to applicants located within commuting distance of Hootsuite's Toronto Office. In this role, you will report to the Manager, Sales. 

WHAT YOU’LL DO:

• Successfully acquire new small and medium sized business customers by responding and actioning internal leads, in order to achieve individual quota targets. 
• Provide customer value from the prospecting stage to completion of sale. Prepare, organize and structure your sales processes throughout the end to end sales cycle.
• Partner with customers to understand the product fit and recommend and sell Hootsuite solutions that align with their needs and overall goals on social.
• Deliver product presentations and demos to potential customers and prospects, demonstrating Hootsuite’s products and how it can align to their strategic goals.  
• Consult with internal stakeholders such as solutions consultants, professional services and customer success as needed throughout the sales cycle; manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Engage and educate existing commercial customers on Hootsuite's value proposition; maximize the value of each account by aligning customer's unique needs and overall goals on social media.
• Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Entry level of B2B sales experience OR 1+ years of lead generation/business development
• representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Experience building/executing on assigned account/territory plans.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external
• customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining
• integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

The below pay range represents the base pay for this position. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.

#LI-JK #LI-Hybrid

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

We’re looking for a Junior Software Developer who can design, build, test, and ship high quality software that delivers value to our customers. You’ll work on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. You will learn and follow established patterns and best practices and be supported in delivering high quality work as part of the team. The team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. This job is open to candidates across Canada, in provinces where we can legally hire and will report to the Senior Manager, Software Development.

WHAT YOU’LL DO:

• Deliver low-complexity projects ensuring alignment with coding and design standards, testing practices, and company guidelines for security, accessibility, and privacy.
• Contribute to the successful execution of the team’s roadmap by asking questions, providing input, and promptly escalating identified risks and scope changes.
• Actively engage in team activities, working out loud, learning from peers, contributing to code reviews and documentation as you work towards achieving team goals.
• Actively engage in troubleshooting, addressing minor bugs independently, and collaborating with senior team members to resolve more complex issues.
• Work within a cross-functional team, fostering positive team relationships, and maintain effective communication with peers and stakeholders. 
• Use modern web technologies to have a positive impact on developer workflows and infrastructure
• Repositories that are majority Typescript, and React and are depended upon by other development teams across the company (with exposure to a variety of other technologies such as Scala and GO services). 
• Work with Jenkins, our CI/CD platform, to improve developer experience and support delivery of a reliable, high-quality product—contributing to pipeline maintenance, optimization, and automation efforts.
• Assist in the investigation and execution of technical initiatives that drive meaningful, sweeping improvements across our software development lifecycle—helping the team move faster and ship with greater confidence.
• Engage with our dependency management tooling and internal package ecosystem to keep our codebase secure, current, and well-maintained—contributing to decisions around library adoption, upgrades, and deprecation.
• Gain broad, hands-on exposure to the full spectrum of tools, technologies, and architectural decisions that underpin modern front end development—think of it as front end DevOps, where you’re as comfortable with the build pipeline as you are with the product itself.

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering, and 1-2 years of experience developing and maintaining software (including co-op terms and internships) or an equivalent level of education or work experience.
• Learn and follow existing patterns and best practices in delivering code and writing tests for individual stories.
• Ability to learn about and use root cause analysis to identify and address bugs and outages. Follow logging, monitoring and debugging best practices in the components and classes you work on.
• Learn and follow existing architecture concepts and best practices to extend existing software modules and components that meet system performance, modifiability, maintainability and reliability needs.
• Learn about and follow basic security and compliance practices in daily work.
• Follow common agile processes and continuous integration and delivery practices to ship stories and own low complexity epics/projects.
• You can collaborate and communicate effectively within a team. Participate in technical discussions, listen actively and understand non-technical input from design and product.
• Actively seek guidance, feedback, and learning opportunities within the team to foster personal and professional growth.
• Display eagerness to learn and collaborate on goal-setting. Supported in creating and aligning goals with personal development.
• Understand roadmaps and participate in delivering on them effectively by communicating risks and opportunities at the individual level.
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-AD #LI-Remote

We're looking for a Revenue Enablement Manager for our Sales Office to own the enablement experience for Hootsuite's global seller community of Account Executives, Sales Development Representatives, and partner-facing roles. This is a hands-on, high-impact position responsible for translating Hootsuite's enterprise Go-To-Market strategy into the programs, content, and skills that give our sellers a competitive edge.

This role works at the intersection of strategy and execution building the programs, playbooks, coaching frameworks, and learning systems that directly influence how quickly and effectively our sellers perform. The measure of this role is field impact: quota attainment, pipeline, and win rates.

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain sales playbooks, talk tracks, frameworks, and competitive assets in close partnership with Marketing, ensuring sellers always have current, field-tested materials at the moment they need it.
• Translate Hootsuite's GTM positioning and value-based selling methodology into training programs that are practical, repeatable, and directly applicable to driving active pipeline.
• Build and manage a coaching cadence for the seller community, leveraging AI to surface conversation intelligence insights, identify skill gaps, and create targeted coaching interventions in partnership with frontline sales managers.
• Design and deliver enablement programs for operational launches, GTM plays, and strategic initiatives in coordination with Product Marketing, RevOps, and Sales Leadership to ensure field readiness ahead of each launch.
• Partner with RevOps to drive adoption of new tools, processes, and CRM workflows, translating operational changes into clear, field-facing learning experiences that minimize friction and accelerate uptake.
• Maintain a continuous learning rhythm for tenured sellers through micro-learning, peer-led sessions, and skills clinics that reinforce messaging, sharpen technique, and build confidence in competitive deals.
• Establish and track enablement metrics tied to seller performance such as program completion, methodology adoption, and pipeline contribution and iterate programs based on field data and manager feedback.
• Serve as an active member of the Revenue Enablement Council, contributing field insights and ensuring seller-facing initiatives are properly sequenced, scoped, and communicated across the GTM organization.
• Perform other related duties as assigned 

WHAT YOU’LL NEED

• 8+ years of experience in sales enablement, sales training, or a quota-carrying sales role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus.
• Demonstrated experience designing and delivering enablement programs with measurable impact on ramp time, quota attainment, or win rates
• Experience with AI-powered GTM tools, including conversational intelligence platforms, AI-assisted content generation, and personalized learning systems, with a practical understanding of how to integrate these tools into seller workflows to drive adoption and performance.
• Strong working knowledge of enterprise sales methodologies (e.g., MEDDIC, Command the Message, Challenger, Value Selling) and the ability to apply them in practical field contexts
• Experience leveraging Gong or equivalent conversation intelligence platforms to analyze seller performance and build coaching programs
• Familiarity with Salesforce, LMS platforms, and modern sales content management tools (e.g., Highspot, Accord)
• Proven ability to work cross-functionally with Sales Leadership, Product Marketing, and RevOps to build programs that land in the field
• Strong facilitation and communication skills. Equally effective designing an asynchronous learning module and running a live workshop with a room full of senior AEs

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We’re looking for a Senior Enterprise Account Manager to own the relationship for a portfolio of Hootsuite’s large, strategic, Enterprise customers. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your experience and demonstrating expert-level competency in Hootsuite's products, industry trends and best practices. You will collaborate with management and other stakeholders in driving renewal and expansion strategies and ensure a proactive and seamless approach to the renewal and expansion process for our customers. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

WHAT YOU’LL DO:

• Build and nurture influential relationships with strategic customers for a book of business, anticipate questions and provide relevant insights and proactively reach out to improve adoption and give recommendations on tactics to enhance social presence/ social listening for our customers. 
• Proactively lead the post-sale relationship, including multithreaded customer engagements and leading negotiations to drive successful renewal and expansion outcomes. 
• In collaboration with the manager, develop and utilize creative and strategic thinking in order to resolve complex issues and identify win-win renewal outcomes. 
• Provide recommendations to improve our operational processes through on-the-job learning.
• Develop and maintain rolling forecasts including monitoring account data health and anticipating risks and/or objections; working proactively with the manager and other stakeholder groups to mitigate risk and develop renewal strategies; recording calls and ensuring our internal customer database is up to date with robust details to further support forecast accuracy.
• Act as a trusted advisor throughout the customer lifecycle, building multi-threaded relationships, and leveraging your in-depth knowledge of product fit while tailoring the renewal strategy to meet customers’ unique needs. 
• Identify and independently pursue account upsell and cross-sell opportunities throughout the customer relationship. 
• Evaluate customer needs and advocate internally as the voice of our clients on product strategy, feature development, and pricing decisions.
• Identify product and process gaps and issues and suggest potential solutions.
• Conduct Strategic Business Reviews (SBR) on a regular basis to discuss accomplishments, opportunities, account growth and to identify areas of improvement.
• Leverage deep understanding of contract terms and processes in order to positively influence the renewal process and ensure a seamless customer experience. 
• Provide regular updates to leadership on weekly forecast numbers and trends.
• Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks, and support the team with SFDC hygiene. 
• Collaborate with Professional Services where applicable.
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• 5-7 years of account management and sales experience, preferably in the technology (SaaS) industry 
• Proven success managing an enterprise customer portfolio; demonstrated ability to manage a high volume of opportunities while leveraging data-driven insights within the customer journey and sales process. 
• Proven record of consistent quota attainment or portfolio management; experience developing account plans with a mix of tactics 
• Experience using sales tools such as SFDC, Gong, Sales Navigator, and 6Sense Gainsight
• Belief in ValueSelling, with a strong sense of what customers value and how to challenge them to develop a deeper understanding of how Hootsuite delivers impact and ROI. 
• Proven success negotiating and building consensus with multiple stakeholders within complex B2B environments. 
• Familiarity with SaaS contracts, contract terms and experience working with legal and procurement teams. 
• Accountability: holds self and others accountable to meet commitments.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results. 
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action. 
• Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships. 
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up. 
• Problem-Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.
  

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe