Nobu Hotel Toronto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. 

Role Summary

Kensington Tours is seeking a senior commercial leader to transform and professionalize its global sourcing function across Destination Management Companies (DMCs) and other key partners. This role is responsible for driving measurable COGS reduction, elevating vendor performance standards, and building a best-in-class commercial sourcing organization. This is not a traditional procurement role. It is a strategic commercial leadership position with enterprise-level impact on margin, competitiveness, and supplier leverage.

Key Responsibilities

Commercial Leadership

• Drive sustainable COGS reduction while protecting product quality
• Develop and execute global sourcing strategy across Main and Niche DMCs and other key partners
• Establish clear margin discipline and cost transparency

Vendor Strategy & Negotiation

• Identify new vendor partners to support our Product and Market expansion strategies
• Lead high-stakes negotiations with global suppliers
• Redefine legacy partner relationships through disciplined commercial standards

Operational Discipline

• Design and implement vendor scorecards (economics + quality)
• Establish structured business review cadence
• Centralize vendor management and reduce fragmentation

Team Building

• Build and lead a high-performing Procurement team
• Upgrade talent and commercial capability
• Partner cross-functionally with Product, Sales, and Analytics

Qualifications

• 12–15+ years in senior commercial sourcing, buying, or strategic procurement
• Demonstrated track record of measurable margin improvement
• Experience negotiating complex global supplier agreements
• Strong financial and analytical capability
• Experience building or transforming a sourcing function

Preferred:

• Travel, hospitality, retail buying, airline, or related industry experience

Success Metrics

• Measurable improvement in COGS vs baseline
• Implementation of vendor scorecard framework
• Rationalized and tiered DMC base
• Improved hotel rate competitiveness

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application. #LI-Hybrid

Role Summary

Kensington Tours is seeking a senior commercial leader to transform and professionalize its global sourcing function across Destination Management Companies (DMCs) and other key partners. This role is responsible for driving measurable COGS reduction, elevating vendor performance standards, and building a best-in-class commercial sourcing organization. This is not a traditional procurement role. It is a strategic commercial leadership position with enterprise-level impact on margin, competitiveness, and supplier leverage.

Key Responsibilities

Commercial Leadership

• Drive sustainable COGS reduction while protecting product quality
• Develop and execute global sourcing strategy across Main and Niche DMCs and other key partners
• Establish clear margin discipline and cost transparency

Vendor Strategy & Negotiation

• Identify new vendor partners to support our Product and Market expansion strategies
• Lead high-stakes negotiations with global suppliers
• Redefine legacy partner relationships through disciplined commercial standards

Operational Discipline

• Design and implement vendor scorecards (economics + quality)
• Establish structured business review cadence
• Centralize vendor management and reduce fragmentation

Team Building

• Build and lead a high-performing Procurement team
• Upgrade talent and commercial capability
• Partner cross-functionally with Product, Sales, and Analytics

Qualifications

• 12–15+ years in senior commercial sourcing, buying, or strategic procurement
• Demonstrated track record of measurable margin improvement
• Experience negotiating complex global supplier agreements
• Strong financial and analytical capability
• Experience building or transforming a sourcing function

Preferred:

• Travel, hospitality, retail buying, airline, or related industry experience

Success Metrics

• Measurable improvement in COGS vs baseline
• Implementation of vendor scorecard framework
• Rationalized and tiered DMC base
• Improved hotel rate competitiveness

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

ABOUT THE ROLE

The Restaurant Business Development Manager is responsible for developing and implementing strategies to maximize revenue through individual and group bookings, private dining, and events. This role requires strong sales acumen, excellent customer service skills, and a comprehensive understanding of restaurant operations

KEY RESPONSIBILITIES

Business Development and Revenue Generation

• Develop and execute a comprehensive sales plan to achieve and exceed established revenue goals for the restaurant including private dining and events.
• Identify, qualify, and secure new business through proactive cold calling, networking, site inspections, and community engagement.
• Manage all aspects of the sales cycle, from initial inquiry and proposal generation to contract negotiation and final booking.
• Maintain strong relationships with existing clients and key community partners to ensure repeat business and positive referrals.
• Create dynamic sales packages, menus, and pricing strategies in collaboration with the Director of Food & Beverage and the Executive Chef.

Event Planning and Coordination 

• Drive the conversion of all event inquiries.
• Conduct detailed site tours and articulate the unique selling points of the venue(s).
• Collaborate with the Maître D' and the F&B Coordinator to ensure the preparation and distribution of detailed Banquet Event Orders (BEOs).
• Work with the F&B Coordinator to complete invoicing, payment collection, and post-event follow-up.

Administration and Reporting

• Track sales activities, bookings, and revenue using the designated Customer Relationship Management (CRM) and booking software.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Prepare regular sales forecasts, progress reports, and competitive analysis reports for the Director of Food & Beverage.
• Maintain accurate and organized records of client communications, contracts, and event details.

QUALIFICATIONS

• Education: Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field (or equivalent work experience).
• Experience: Minimum of 3 years of proven sales experience, preferably in a full-service restaurant, hotel, or catering environment.
• Skills:
• Exceptional interpersonal and communication skills (written and verbal).
• Proven negotiation and closing skills.
• Strong organizational skills and ability to manage multiple events simultaneously.
• Proficiency in Microsoft Office Suite and experience with CRM software (Tripleseat).
• A flexible schedule, including the ability to work evenings and weekends as required by events.

Salary Range: $65,000 - $75,000, plus commission. 

Vacancy Status: New Position

Join our team and be part of an exciting hospitality journey! If you meet the above requirements and are eager to contribute your talents, please submit your application including your resume detailing your relevant experience. We look forward to hearing from you. 

Nobu Hotel Toronto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. 

Role Overview
The Director, Finance Operations provides strategic leadership and oversight of finance operations including month-end close, balance sheet reviews, reconciliations, and general accounting activities in alignment with company policies and procedures. This role includes leading a team, managing financial processes, and driving operational improvements to support the organization’s goals.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, coach, and develop team members to ensure alignment with company policies and objectives.
• Foster a collaborative, high-performance culture that thrives in a fast-paced environment.
• Demonstrate a low-ego leadership style that promotes teamwork and clear communication.
• Maintain a “Best in Class” finance team capable of adapting quickly to change.
• Collaborate effectively across the organization with stakeholders to execute key deliverables.

Financial Operations

• Owning full-cycle accounting, including AP, AR, GL maintenance, and month-end close.
• Prepare and review balance sheet reconciliations and financial reports.
• Ensure timely payments and collections, liaising with vendors and clients as needed.
• Oversee client account reconciliations and collections in TRAMS.
• Accrue invoices received but not processed by period-end deadlines.

Reporting & Analysis

• Provide insights and trend analysis to inform financial strategy.
• Prepare monthly presentations, KPIs, and reports for leadership.
• Assist with regulatory reporting and audit requirements.

Process & Risk Management

• Lead projects related to process improvements and system upgrades.
• Implement internal controls to enhance efficiency and accuracy.
• Monitor financial risks and ensure compliance with policies and regulations.
• Support back-office system maintenance and future implementations.
• Apply strong project management, prioritization, and time management skills to meet deadlines.

Customer Service

• Ensure service excellence through leadership on finance-related queries from agents and internal partners via email and ServiceNow/Helpspot within SLA.

Qualifications

• Bachelor’s degree in Accounting or Finance; CPA designation required.
• 5+ years in general accounting with 2+ years in people management.
• Experience leading teams of 6+ (including outsourced providers).
• Advanced Excel skills; proficiency in MS Office.
• Experience with large multi-module cloud accounting systems (Dynamics NAV/MS D365 preferred).
• Knowledge of TRAMS back-office system is an asset.
• Strong communication, attention to detail, and problem-solving skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Travel industry experience strongly preferred.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $140,000 to $160,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Position Summary

The Marketing Manager is responsible for the daily execution of marketing initiatives that drive brand awareness and revenue. This is a hands-on role requiring a blend of creative content production and tactical strategy. The successful candidate will manage the hotel’s digital identity, focusing heavily on elevating our social media presence and fostering authentic community engagement.

Key Responsibilities

Social Media & Content Creation

• Develop and execute a comprehensive social media calendar across all primary platforms (Instagram, LinkedIn, TikTok).
• Capture high-quality, on-brand photography and video content (Reels/TikToks) that showcases the hotel’s guest rooms, restaurant, and events.
• Write concise, engaging copy tailored to each platform’s audience and the luxury market.
• Monitor social trends and implement relevant tactics to maintain brand relevancy.

Community Engagement

• Act as the primary voice of the brand online, responding to comments, direct messages, and reviews in alignment with brand standards.
• Act as a brand ambassador by representing the company at local community events, trade shows, and networking functions converting event engagement into a measurable pipeline of new leads.
• Identify and coordinate partnerships with local influencers, businesses, and community organizations to expand brand reach.
• Maintain the hotel’s business listings (i.e. Google Business Profile, TripAdvisor, Expedia) to ensure information accuracy and high engagement.

Experiential Marketing & Brand Activations

• Lead the strategy and execution of on-site activations and property-level programming, partnering closely with Operations to ensure seamless delivery.
• Manage and facilitate high-profile media visits, influencer stays, and promotional events to ensure all touchpoints align with brand standards and maximize PR value.
• Assist the Director of Sales & Marketing with the organization and execution of client events and site tours

Digital Marketing & Collateral

• Update hotel website content and landing pages to ensure alignment with current promotions and seasonal offerings.
• Manage photo & film shoots and coordinate the design and production of digital and print collateral, including menus, e-newsletters, and in-house signage.
• Track and report on key performance indicators (KPIs) for social media growth and campaign effectiveness.

Administration

• Partner with the Director of Sales & Marketing to manage the marketing budget and execute the long-term strategic roadmap.
• Oversee PR agency relations and deliverables to ensure consistent, high-impact media coverage and brand alignment.
• Produce comprehensive monthly reports that analyze and articulate marketing performance, key metrics, and ROI.

Qualifications

• Experience: 3–5 years of marketing experience, preferably within the luxury hospitality or lifestyle sector.
• Technical Skills: Proficiency in social media management tools, basic graphic design (e.g., Canva, Adobe Creative Suite), mobile video editing, and SEO and CRM Software.
• Communication: Exceptional written and verbal communication skills with an eye for detail.
• Knowledge: Strong understanding of the Toronto luxury market and current digital marketing trends.
• Attributes: A self-starter who thrives in a fast-paced environment and possesses a "hands-on" approach to project completion.

Requirements

• Ability to work a flexible schedule to cover weekend or evening events as needed.
• A portfolio or examples of previous social media work and content creation.

Salary Range: $75,000 - $85,000

Vacancy Status: New Position

Join our team and be part of an exciting hospitality journey! If you meet the above requirements and are eager to contribute your talents, please submit your application including your resume detailing your relevant experience. We look forward to hearing from you. 

Nobu Hotel Toronto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Get To Know Our Team:

The Connectivity team is part of the Supply organization at Agoda. We own the technical relationships between Agoda and our accommodation partners and hotel chains, independent properties, and the channel manager platforms that connect them to us. Our work sits at the intersection of commercial, product, and technology, and the decisions we make have a direct impact on the inventory and booking experience available to millions of travelers. 

The Opportunity:

We are looking for a Connectivity Manager to join our team in Toronto and take ownership of our channel manager partnerships across North America. Channel managers are the platforms that help accommodation providers distribute their inventory across booking sites. This role is about building and deepening those relationships, improving how our partners connect with us technically, and growing the number of properties we can offer to travelers through this channel. You will work closely with partners, internal commercial teams, and product and technology teams to make all of this happen.

What You’ll Do:

• Build and manage relationships with channel manager partners across North America, acting as their primary point of contact for both day-to-day needs and longer-term growth conversations.
• Proactively identify and approach channel managers that are not yet working with Agoda, open those conversations, and work to bring them onto the platform.
• Collaborate with existing partners to improve the quality and depth of their technical integration, increase the volume of properties connected through their channel, and resolve any issues affecting booking performance.
• Coordinate across internal teams including commercial, product, and technology to resolve partner issues and push forward joint initiatives.
• Support the expansion of Agoda’s channel manager partnerships into Latin America, building new relationships in a market where we are actively growing our presence.
• Track partner performance, identify opportunities, and bring clear recommendations to internal stakeholders based on what you are seeing in the market.

Required Qualifications:

• 5+ years of experience in a role focused on external partnerships, account management, or business development ideally with some exposure to the hospitality or travel technology space.
• Comfortable reaching out to people you have no prior relationship with and turning those conversations into productive, ongoing partnerships.
• Highly organized, with the ability to manage many relationships and moving parts at the same time without things falling through.
• Strong communicator who can work across different teams and levels, build alignment, and move things forward without having direct authority over the people involved.
• Motivated to work independently and take initiative — you do not need a clear playbook to get started.
• Based in the Greater Toronto Area, or within a reasonable commuting distance of central Toronto.

Preferred Qualifications:

• Familiarity with how accommodation providers distribute inventory online, including awareness of OTAs, channel managers, GDS systems, or property management platforms.
• Experience working with technical integration documentation or APIs, in any industry.
• Background in travel, hospitality, or technology.
• Connections or experience in Latin American markets.
• Comfort working with data to track and report on performance.

#Toronto #Ontario #Canada #Mississauga #Markham #Brampton #GTA

Role Overview

As the VP of Finance, you will be the primary architect of financial transformation for a premier North American luxury travel host agency. This is a high-visibility, hands-on executive role designed for a leader who thrives at the intersection of operational excellence and commercial strategy.
You will lead our finance division to ensure that as we scale, our processes remain disciplined, our reporting stays surgical, and our insights drive the bottom line.

Key Pillars of Responsibility

1. Strategic Financial Leadership & Integrity
•    Operational Discipline: Design and implement a "gold standard" of internal controls, ensuring all financial activities and reporting are produced with absolute precision.
•    Performance Engineering: Lead the annual budget cycle and drive rigorous monthly performance-versus-budget analysis, providing the executive team with the "why" behind the numbers.
•    Audit & Compliance: Direct the year-end audit process and ensure total adherence to North American regulatory standards and complex FX translation requirements.

2. Commercial Architecture & Revenue Assurance
•    Supplier Contract Expertise: Master the commercial components of travel supplier contracts, specifically focusing on complex commission tiers, overrides, and global incentive structures.
•    Revenue Optimization: Ensure the seamless invoicing, receipt, and reconciliation of compensation from global supplier partners, eliminating revenue leakage.
•    Forecasting: Develop predictive models to track and forecast performance against supplier contracts, ensuring the agency maximizes every incentive opportunity.

3. Systems, Automation & Data Insights
•    Digital Transformation: Actively lead ERP system implementations and ensure seamless interconnectivity between front-end travel booking tools and back-end accounting.
•    Process Innovation: Take a hands-on approach to developing automated workflows that replace manual reconciliations with scalable, tech-driven solutions.
•    KPI Development: Build advanced BI dashboards (Power BI/Tableau) that track customer-centric KPIs and traveler-experience metrics.

Qualifications

• Education & Designation: Bachelor’s degree in Business/Commerce; Canadian CPA designation is mandatory.
• Experience: 10–15+ years of progressive leadership, with at least 5 years of direct Travel Industry experience (Agency or Host Agency model preferred); experience with M&A a plus.
• Technical Edge: Expert-level proficiency in Excel, BI Tools, and direct experience leading a full-scale ERP implementation.
• Core Competency: Mastery of consolidation accounting, complex intercompany transactions, and FX translations.

Why This Role?

We operate at the pinnacle of the luxury travel industry. You will be joining a sophisticated, fast-paced environment where your work directly impacts the success of hundreds of independent advisors and the world’s most prestigious travel brands.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.