Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. 

From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

Senior Financial Analyst, Corporate FP&A 

The Corporate Financial Planning & Analysis team partners closely with the VP of Finance, CFO, and executive leadership to shape Upwork’s financial strategy and long-term direction. As a Senior Analyst based in our Toronto hub, you will play a critical role in owning monthly and quarterly forecasting for the corporate balance sheet and cash flow statements. This is a highly visible position with regular exposure to senior leadership, where your structured thinking, financial rigor, and clear communication will directly influence decision-making at the highest levels of the company.

In this role, you will lead forecasting and analysis across fixed assets, intangible assets, equity and share-based compensation, integrated cash flows, and provisions for transaction losses. You will translate complex financial data into clear insights and executive-ready materials, including monthly forecast presentations and quarterly Board of Directors decks. Working from our Toronto hub, you will collaborate cross-functionally with global stakeholders while contributing to a strong local finance presence and community.

Responsibilities

• Own end-to-end monthly and quarterly forecasting for the corporate balance sheet and cash flow statements, ensuring accuracy, timeliness, and alignment with company targets
• Lead variance analysis against budget and prior forecasts, delivering clear insights and actionable recommendations to executive stakeholders
• Develop and maintain financial models across fixed assets, intangible assets, equity and share-based compensation, integrated cash flows, and transaction loss provisions
• Prepare executive-ready reporting, including monthly forecast presentations and quarterly Board of Directors materials, with concise commentary on key drivers, risks, and opportunities
• Partner cross-functionally with Accounting, Investor Relations, Tax, and business leaders to ensure consistency between actuals, forecasts, and long-term plans
• Leverage AI tools to streamline reporting, summarize complex data sets, and enhance forecasting efficiency, while reviewing outputs for accuracy and financial integrity
• Identify and implement process improvements in forecasting workflows that increase scalability, transparency, and operational effectiveness

What it takes to catch our eye

• 2 to 4 years of experience in FP&A, investment banking, consulting, or a related analytical role with exposure to public company financials
• Strong financial acumen with demonstrated experience analyzing 10-Ks, balance sheets, and cash flow statements in a public company or SaaS environment
• Advanced Excel and financial modeling skills, with a structured approach to problem solving and comfort navigating ambiguity
• Clear and concise communication skills, with experience preparing materials for senior leadership or executive audiences
• Demonstrated ability to use AI tools to support financial analysis, reporting, or planning workflows, applying structured prompting and reviewing outputs critically to ensure accuracy and relevance

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (Canada). 

About AlayaCare

At AlayaCare, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform helps care providers around the world manage their workforce, scheduling, billing, and clinical workflows so they can deliver better outcomes for the people they support.

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a culture of transparency, growth, and human connection. Whether you’re early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

As a Senior Financial Planning & Analysis (FP&A) Business Partner, you play a critical role in shaping how financial insights guide decision-making across AlayaCare. Sitting within the broader Strategic Finance team, you help connect strategy, operations, and financial performance by turning data into clear, actionable insights.

You partner closely with Product & Engineering and other functional leaders to bring visibility into R&D investments, resource allocation, product performance, and cost efficiency. You’re deeply involved in month-end reporting, forecasting, budgeting, and KPI tracking, with a strong focus on SaaS metrics. In this role, you don’t just report on the numbers—you influence the way leaders think about trade-offs and long-term growth.

What You’ll Do

Budgeting & Forecasting

• Lead the budgeting process and ongoing forecasting cycles for Product & Engineering and other assigned teams (annual, quarterly, and monthly updates).

• Track and forecast key cost drivers, including cloud infrastructure spend, headcount-related costs, and product development investments.

• Make sure budgeting and forecasting processes stay aligned to AlayaCare’s strategic priorities.

Financial Analysis & Insights

• Conduct in-depth financial analyses to identify trends, risks, and opportunities in forecasts and plans.

• Perform variance analyses between actuals and forecasts, highlighting drivers and recommending actions to improve performance.

• Provide practical insights on unit economics, ROI on product initiatives, and cost-efficiency, helping leaders understand the impact of their decisions.

Performance Monitoring & Reporting

• Monitor, refine, and develop KPIs in partnership with operational leaders, ensuring they reflect how the business actually runs.

• Prepare and present monthly financial reports that are accurate, transparent, and timely.

• Collaborate with cross-functional teams to validate assumptions and maintain a strong, single source of truth for financial reporting.

Business Partnering

• Act as the primary finance partner for Product & Engineering leadership and other key stakeholders.

• Support strategic initiatives with financial guidance on product roadmaps, engineering resourcing, and cloud cost management.

• Run scenario analyses to assess the financial impact of new product launches, feature rollouts, and major engineering investments.

What You Bring to the Team

• Bachelor’s degree in Finance, Accounting, or a related field; a CPA designation is preferred.

• 4+ years of FP&A experience, ideally in a high-growth or SaaS environment, with a track record of delivering strategic, decision-ready insights.

• Strong understanding of SaaS business models, metrics, and KPIs; direct experience in SaaS FP&A is a significant asset.

• Excellent numerical, analytical, and problem-solving skills, including experience building and maintaining complex financial models.

• Clear and concise communicator with strong verbal and written storytelling skills—you can move seamlessly from details to the bigger picture.

• Fluency in English is required; bilingual proficiency in French and English is a strong asset.

• Self-motivated, independent, and detail-oriented, with solid organizational skills and comfort managing multiple priorities.

• High proficiency in Excel; familiarity with Adaptive Insights and Looker (or other BI tools) is an asset.

• Experience partnering with Product & Engineering teams, or other technical functions, is an asset.

Location and Work Model

AlayaCare supports a flexible hybrid working model. We value in-person collaboration and expect team members to be in the office on a regular basis (2x per week), while still offering flexibility for work performed outside the office.

For this role, the preferred candidate location is within the Greater Toronto or Montreal Area.

Why AlayaCare?

Mission-Driven Work

• Help build software that directly supports care providers and improves outcomes for patients and families.

• Join a company that is scaling with purpose in the post-acute care space.

A High-Trust Culture

• Work in an environment that values transparency, direct feedback, and assuming good intent.

• Share your career goals openly and be supported in reaching them through mentorship and internal mobility.

Growth, Flexibility, and Well-Being

• Promote-from-within culture with room to grow across teams and geographies.

• Hybrid-first model with flexibility, “Wellness Fridays,” and a flexible vacation policy.

• Paid Volunteer Time Off (VTO) and company wellness days so you can recharge and give back.

Benefits That Matter

• Equity in a well-funded, high-growth company.

• Comprehensive group benefits, including telemedicine.

• Lifestyle and productivity spending accounts.

• Parental leave top-up and family support programs.

Better outcomes, better belonging

Our team members are unique—just like our products and the customer groups we serve. People at AlayaCare bring different strengths, perspectives, and experiences to their roles and to the solutions that enable better care. We are committed to a people-centric culture where everyone belongs and feels heard.

We continuously evolve our approach to Diversity, Equity, Inclusion, Belonging, and Accessibility (DEIBA) across our policies, total rewards, learning programs, and community partnerships. All qualified applicants receive equal consideration.

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some early screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you can request a human review.

If you require accommodation as part of the recruitment and selection process, please contact talentacquisitionteam@alayacare.com. We do not accept unsolicited agency or headhunter résumés.