About the Role

As a Verkada Field Marketing Manager you are an essential part of the Japan marketing and regional field sales organization. You will define the solutions focus areas, strategic direction and marketing and demand generation needs to create pipeline. You will work with partners to develop a best-in-class ecosystem of security expertise. And you will drive and insure customer success, engagement and loyalty in key accounts across your region.

What You'll Do

• Act as the local representative for marketing in your region
• Work with your Growth lead to develop and plan the overall regional marketing plan to meet customer, demand generation, growth, and revenue objectives for your region. This involves collaborating with sales, external influencers, channel partners, the JAPAC Demand Gen Hub, and your marketing peers.
• Execute best-in-class region and local language campaigns, both direct and with partners. This includes thought leadership, trade shows, lunch & learns, technical hands-on workshops, roundtables, webinars, top account marketing, and other tactics as appropriate.
• Execute account based marketing programs on behalf of sales, and demonstrate to reps how they can execute program elements on their own
• Drive local, high touch, thought leadership and customer executive collaboration and community on the topic of physical security and the cloud. 
• Advise the corporate and in theatre demand generation hub as they develop, plan, execute, and measure supporting, highly impactful demand generation and marketing campaigns
• Work with top partners to develop their overall marketing and customer engagement approach
• Closely track budgets, lead flow and follow-up, and results against goals. Communicate status, action items, results, and deliverables across marketing and sales.

What You Bring

• Minimum of 4-5+ years of field marketing and demand generation experience in B2B with a fast growing tech company.
• Communication skills: Native-level Japanese; business-level English
• Proven ability to act as an advisor and peer with sales leadership
• Proven track record executing innovative and multi-part event and demand generation programs.
• Experience using data and metrics to drive improvements
• Passion to provide the best, most innovative security solutions to businesses around the world
• Ability to work in office with the team and travel as needed
• Do whatever it takes attitude

Related Skills

• Budgeting and budget management 
• Salesforce.com and Marketo
• Event and campaign management
• Social media platforms and monitoring tools
• Customer references
• Ability to understand business measurement, sales process and pipeline mechanics

THE ROLE

As a strategic cornerstone of our Japan team, you will empower our Go-to-Market (GTM) functions to scale and succeed. You will act as a trusted advisor to Japan’s leadership, blending high-touch coaching with sophisticated data analytics to drive business results. By bridging local site needs with global HR programs, you ensure our Sales and Systems Engineering teams are optimized for peak performance. This is a high-visibility mission where your influence shapes the culture and effectiveness of the "Best People Team on the Planet."

WHAT YOU'LL DO

• Anchor Strategic Site Leadership: Forge deep partnerships with the Japan Leadership team to diagnose organizational needs, identify talent gaps, and drive workforce strategies that align with our global GTM objectives.

• Elevate Manager Capability: Design and deliver scalable coaching frameworks for corrective performance management, enabling managers to navigate complex employee relations and documentation with confidence and consistency.

• Engineer Data-Driven Insights: Develop sophisticated dashboards and analytics to track workforce trends and program effectiveness, providing executives with the "story behind the data" to influence critical business decisions.

• Lead Transformational Change: Proactively identify organizational hurdles and implement scalable HR solutions, leading cross-functional projects that improve team dynamics and operational efficiency across Japan.

• Scale HR Excellence: Drive the implementation of global HR programs and policies within the region, ensuring they are localized for impact while maintaining the high standards of our global People team.

WHAT YOU BRING

• Bilingual Communication Mastery: Professional fluency in reading, writing, and speaking both Japanese and English is essential to bridge communication between local leadership and global stakeholders.

• Strategic HR Business Partnering: Extensive experience navigating organizational complexity and influencing executive-level decisions through a "business-first" lens, particularly within high-growth or technology environments.

• Performance & Coaching Expertise: A proven ability to mentor leaders through performance management and organizational design, with the agility to shift between high-level strategy and hands-on operational execution.

• Analytical & Technical Acumen: Strong proficiency in workforce data technology and analytics platforms, with the ability to translate raw data into compelling recommendations and actionable people solutions.

• Change Leadership: Demonstrated competence in leading change management initiatives and thriving in unstructured environments where you can build scalable processes from the ground up.

We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

【応募時の注意事項 / Application Requirement】

本ポジションへ応募いただく際は、日本語および英語両方のレジュメ（履歴書・職務経歴書）の提出が必須となります。
When applying for this position, submission of both a Japanese and an English resume (CV) is required.

【役割概要】

エディトリアルマネージャーは、PlayStation Storeを“毎日訪れたくなる場所（Daily Destination）”へ進化させるための重要なポジションです。EditorialチームのDirector直下で、グローバルのエディトリアルプログラムの実行をリードし、各リージョンに共通する企画・基準・運用の整備と改善を推進します。

日々/週次のエディトリアルコンテンツ編成から、部門横断の調整、インハウスデザインチームへの制作依頼、データを活用した最適化まで、グローバルにインパクトを与える“エディトリアルプログラム”を推進する役割です。ベストプラクティスの確立、イノベーションの推進、グローバル基準に基づく編集プロセスの改善やその支援、また再現性の高い運用設計を通じて、世界1億人以上のプレイヤーに向けたストア体験の質を高めていきます。

プロダクトチーム、デザインチーム、マーケティング、ストアオペレーション、各地域のチームと密に連携し、PlayStationエコシステム全体で一貫性があり、タイムリーで、インパクトのあるエディトリアルを届けます。

また、グローバル責務に加えて、日本のPlayStation Storeにおけるエディトリアルの企画・編成・実行を担い、グローバル戦略を日本市場に最適化して展開すると同時に、日本市場ならではのインサイトをグローバルへ還元します。

【主な業務内容】

リーダーシップ／推進

• PlayStation Store内の各種セクション、ページやバナーにおける、グローバルエディトリアルプログラムの運用・実行をリード

• EditorialチームのDirectorと連携し、チームのビジョンを具体的なコンテンツ、運用や機能への落とし込み

• 各地域のEditorialチームメンバーに対するガイダンス、コーチング、サポート（日本オフィスにいる関連ステークホルダーとの密な連携を含む）

エディトリアルの企画・実行

• 日次/週次のエディトリアルコンテンツの企画、ゲームコンテンツキュレーション、バナー制作など企画の具体的な実現および実行を推進

• グローバルのコンテンツカレンダーを管理・改善し、リージョン間で可視性、整合性、品質を担保（本役割では、日本市場を重点市場として注視）

• システム開発のプロダクトチーム、デザインチーム、マーケティング、ストアオペレーションなどと協業し、ストア上に掲載されるクリエイティブやコピーがガイドラインに沿って期限内に準備されるよう、関連部門と連携

グローバル連携／ローカライズ

• 日本、イギリスやアメリカなどの地域リードと連携し、一貫性のあるグローバル施策を実行

• 各地域の特性や文脈に合わせたローカル最適化（単なる翻訳ではなく、意図・体験のコミュニケーションのローカライズ）を推進

• 日本市場における主要なエディトリアル窓口として、グローバル計画の日本展開をリードし、日本側の視点や意図がグローバルの意思決定に反映されるよう働きかけ

• グローバル計画と地域の販促/季節施策/優先度の整合を取り、複数タイムゾーンに跨る関係者と円滑に連携

ガイドライン／品質管理／プロセス改善

• エディトリアルクリエイティブガイドライン、トーン&マナー、品質基準の策定・展開を支援

• グローバル/日本双方のユーザーを意識した編集判断を行いながら、ブランド整合性を維持

• ワークフロー、ツール、計画の継続的改善を推進

• コンテンツの正確性・魅力・インクルーシブ性を担保し、ブランド/法務要件に準拠

データ活用／改善・実験

• Analytics & Insights（分析・レポーティング）チームと連携し、エディトリアル施策のパフォーマンスを評価

• 日本を含む各リージョンのインサイトから、最適化、A/Bテストなど反復的改善の機会を発掘し、グローバルに展開

• “毎日訪れたくなる場所（Daily Destination）”実現に向け、PlayStation Store上での新しい表現や体験（例：新しい表示ページやセクション、クリエイティブフォーマット、ストーリーテリング）の開発を支援

【応募資格】

必須

• ゲーム業界における、エディトリアル／デジタルパブリッシング／コンテンツ戦略／プログラムマネジメント等の経験：6〜10年以上

• 高い編集判断力・ライティング力（ナラティブ設計、キュレーション、ユーザー中心のコンテンツ設計）

• 複雑なコンテンツ制作〜掲載パイプラインや進捗プロセスを管理し、高品質なデリバリーを継続できる能力

• 部門横断・グローバル環境での推進力（タイムゾーンを跨ぐ調整を含む）と、成果に向けて主体的に関係者を巻き込み推進できる高いコミュニケーション能力

• デジタル配信プラットフォームやゲーム・エンタメ業界の最新トレンド、PlayStationオーディエンスへの深い理解（日本市場への理解を含む）

• データを用いて意思決定や改善につなげられる分析的思考

• 日本語・英語ともにネイティブレベル

歓迎

• グローバル／複数地域環境でのチームマネジメント、またはメンタリング経験

• 新しいコンテンツフォーマットや表示ページ等の立ち上げ、データに基づいた改善経験

• スピーディーな意思決定や変化のある環境で複数案件を並行しながら優先順位を調整し成果を出した経験

【このポジションの魅力】

本ポジションは、グローバル基準の中で日本市場の文脈を活かしながら、1億人以上のプレイヤー体験に直接影響を与えるエディトリアル設計に携わる機会です。
データとクリエイティビティの両面からストア体験を磨き込み、実行力で価値を生み出したい方を歓迎します。

【Role Overview】

The Editorial Manager plays a key leadership role in building the PlayStation Store into a true daily destination for players. Sitting directly below the Director, Editorial, this role oversees the execution of global editorial programs and helps shape planning, standards, and workflows across regions.

You will manage core elements of the global editorial engine — from daily and weekly programming to cross-functional coordination, creative briefing, and data-led optimization. You’ll help establish editorial best practices, support innovation, and mentor the wider Editorial team as we elevate the Store experience for more than 100 million players worldwide.

This is a highly cross-functional role, partnering with Product, Creative, Marketing, Store Operations, and global regional teams to ensure cohesive, timely, and impactful editorial delivery across the PlayStation ecosystem.

In addition to its global remit, this role owns editorial planning and execution for the Japan Store, translating global strategy into locally resonant experiences while feeding Japan-specific insights back into worldwide initiatives.

【What You’ll Be Doing】

Leadership & Ownership

• Lead day-to-day execution of global editorial programs across PlayStation Store surfaces.

• Serve as a key editorial leader, supporting the Director, Editorial in driving vision into operational reality.

• Provide guidance, coaching, and support to Editorial team members and contributors across regions, including close partnership with Japan-based stakeholders.

Editorial Program Delivery

• Oversee creation, curation, and delivery of daily and weekly editorial content, highlights, and narratives across global Store surfaces.

• Manage and refine global content calendars, ensuring visibility, alignment, and quality across regions, with particular attention to Japan as a key market.

• Collaborate with Marketing, Creative, Product, and Store Operations to ensure assets and copy meet PlayStation standards and deadlines across all regions.

Global Coordination

• Partner with regional leads (including Japan, UK, and USA) to execute coherent global programs, adapt content for local relevance, and surface regional insights that can inform global planning.

• Act as a key editorial point of contact for Japan, ensuring global plans are effectively translated for the market and that Japan-led perspectives are represented in global discussions.

• Ensure alignment between global plans and regional publishing priorities, promotions, and seasonal beats.

• Maintain strong relationships with cross-functional partners across global time zones.

Standards, Process & Quality

• Help define and roll out editorial guidelines, tone-of-voice frameworks, and quality standards for global Store surfaces.

• Apply cultural judgment and market awareness when reviewing or shaping content for global and Japanese audiences, while maintaining consistency and brand integrity.

• Drive continuous improvement across workflows, tooling, and planning rhythms.

• Ensure editorial content is accurate, engaging, inclusive, and aligned with brand and legal requirements.

Insights, Data & Experimentation

• Partner with Analytics & Insights teams to evaluate performance of editorial content and programs across global and regional surfaces.

• Use insights from Japan and other regions to identify opportunities for optimisation, A/B testing, and iterative improvement at a global level.

• Support development of new editorial surfaces, formats, and storytelling approaches that advance the Store’s daily-destination vision.

【What We’re Looking For】

• 6–10+ years experience in editorial, digital publishing, content strategy, or program management in the video games industry.

• Experience managing or mentoring editorial teams or content owners in global or multi-region environments is a strong plus.

• Strong writing and editorial judgment, with experience shaping narratives, curation, and player-centric content.

• Proven ability to manage complex content pipelines and deliver consistently at high quality.

• Experience operating in cross-functional, global environments; confident communicator across teams and time zones.

• Deep understanding of gaming culture, trends, and the PlayStation audience, with familiarity with Japan as a key market.

• Analytical mindset and comfort using data to inform decisions and program improvements.

• Highly collaborative, detail-oriented, and able to thrive in a fast-paced environment.

The Workplace Site Manager is responsible for overseeing the daily operations, maintenance, and overall functionality of our Tokyo office, as well as supporting smaller service offices in the Asia-Pacific region. This role ensures a safe, efficient, and well-managed environment that supports business operations, employee productivity, and amplifies Okta’s mission, values, and culture. The Workplace Site Manager coordinates with vendors, manages facilities, and acts as the key point of contact for all site-related matters.

We seek a bilingual candidate, fluent in both Japanese and English language, who will champion Okta’s core values (Love our customers, Always secure. Always on., Build and own it, and Drive what's next) and add to our company culture.

The ideal candidate is customer service oriented, is able to build relationships with key stakeholders and executive leadership from diverse backgrounds and cultures, is able to curate and manage culture initiatives, has a good attention to detail and has budget management experience.
This is a full-time role based in our beautiful office in Shibuya, Tokyo, reporting into the Regional Senior Manager, APJ. While we offer dynamic workplace policies that enable our employees to work from anywhere, this role requires you to be in the office.

Key Responsibilities:
Site Operations Management

• Oversee day-to-day site operations and ensure offices are running smoothly
• Manage our lunch and snack program, in-office culture events, and all other programs
  and services as needed
• Monitor facility performance and address operational issues promptly
• Ensure compliance with company policies and local regulations
• Oversee and manage service offices and/or programs for remote employees within APJ,
  as and when required

Facilities & Maintenance

• Manage office maintenance/repair activities and building access
• Coordinate with landlords, contractors, service providers and vendors
• Conduct regular site inspections to ensure standards are met

Health, Safety & Compliance

• Ensure workplace health and safety standards are maintained
• Implement and monitor emergency preparedness procedures
• Conduct risk assessments and ensure compliance with legal requirements

Vendor & Contract Management

• Manage external vendors and contractors
• Monitor vendor performance and ensure service level agreements are met
• Control costs and ensure budget adherence

Workplace Experience

• Maintain a clean, safe and productive work environment
• Address employee concerns related to the workplace
• Support workplace initiatives and improvements
• Support visiting employees to our offices

Space & Resource Management

• Manage space allocation and utilization
• Oversee workplace resources, assets and supplies
• Support office moves, expansions, reconfigurations and/or decommissioning works
• Support our international team by assisting as a local point of contact for our realtors
  and/or landlords

Reporting & Administration

• Maintain records of maintenance, incidents, and compliance activities
• Prepare reports on site performance and operational metrics as needed
• Maintain and manage workplace budgets for your sites, including but not limited to
  forecasts, accruals, operational budgets etc.
• Support audits and inspections
• Work closely with the APJ and Global Operations Workplace team to drive visions,
  methods, and targets.
• Oversee and manage service offices and/or programs for remote employees within APJ,
  as and when required.

Preferred Qualifications & Skills

• A minimum of 3+ years of workplace/facilities management experience
• The position is expected to be in office 5 days per week, occasional exceptions for
  flexibility can be discussed
• Has strong management skills, and experience working with diverse cross-functional teams
• A proven ability to be a self-starter capable of driving results without significant supervision
• Exceptional organizational skills and financial acumen
• Strong ability to multi-task and has the ability to prioritize activities effectively while ensuring a high level of accuracy and attention to detail
• A background in Workplace Services focused on exceptional customer service and promoting a positive employee experience for employees, candidates, clients and vendors alike.
• Strong knowledge of systems and collaboration tools, including ServiceNow, GSuite, Slack, etc.
• Verbal and written communication skills in Japanese and English are required.

#LI-onsite

#P10721_3406304

ABOUT THE TEAM:

The Connected Warfare division provides the joint, time-sensitive, multi-domain, ubiquitous, connected mesh ecosystem built from hardware, software, and partners to solve mission command problems. This mesh powers applications and unifies Anduril capabilities that provide mission command to the warfighter and facilitate real-time decisions at the tactical, operational, and strategic level of war. This ecosystem enables disproportionate impact by connecting every robot, human, and sensor in every domain, bringing together hundreds of thousands of endpoints across the planet. It transforms the way militaries close kill chains and leverage mission autonomy, and it enables developers to build experiences in a connected mesh ecosystem.

ABOUT THE JOB:

As a Program Manager (PM), you will orchestrate the development and delivery of complex software and hardware products, ensuring alignment with client needs and company growth strategies. This role requires a unique blend of technical expertise, program management experience, and an understanding of the defense sector. You will work closely with engineering, product, business, and government stakeholders to deliver innovative solutions that meet the needs of our customers and partners.

RESPONSIBILITIES:

• Serve as the local customer interface to ensure Anduril’s Connected Warfare capabilities are well represented and aligned to Japan’s Ministry of Defense challenges and opportunities, working in partnership with Anduril’s in-region Growth team
• Provide Project Management and Contract Lead roles working directly with Japan Ministry of Defense customers and partners to develop and deploy Anduril C2 integrated hardware-software products to meet customer and operational needs
• Own the delivery of contract deliverables to include developing and implementing measures of performance and effectiveness, writing technical reports, and creating user engagement roadmaps
• Responsible for monitoring Anduril C2 product connectivity, function, and integration with customers
• Design and implement user feedback loops to gather, triage, and prioritize requirements, feedback, and issues found through the employment of Anduril Connected Warfare products during customer training, exercises, and normal use
• Develop and contribute to a streamlined user feedback and engagement system, which could include issue tracking, training sessions, refreshers, and focused preparation for exercises and events
• Provide input to program and engineering teams to drive the development of product features and configurations that enhance or greatly improve efficiency of user workflows and employment of Anduril Connected Warfare products
• Support engagements with Australia Department of Defence customers and key alliance partners to integrate and accelerate Anduril product adoption across INDOPACOM

REQUIRED QUALIFICATIONS:

• Proven customer-facing technical program management experience, preferably in the defense, national security, or aerospace domains. With the ability to create and maintain professional relationships with senior level Japanese customers and partners.
• Solid technical aptitude and an ability to understand technical designs, software development lifecycle, challenges and risks; ability to work closely and effectively with engineering teams.
• Ability to work with internal and external stakeholders, across a wide range of technical comfort
• Experience in translating and decomposing highly technical concepts into operational requirements and performance specifications
• Authorization to work and reside in Japan
• “Onsite" candidates only
• Fluent in Japanese and English. Fluency in Japanese culture, customs and language
• Ability to travel to meet with customers and support activities with the willingness to travel 50%

PREFERRED QUALIFICATIONS:

• Familiarity with doctrinal, functional, and technical command and control concepts, principles, and processes
• Experience with defence ICT systems (secret system preferred), tactical data links, and defence C4 systems strongly preferred
• Technical expertise and demonstrated performance in one or more of the following areas: networking, cloud technologies, and/or application development

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experience working with cross functional teams Sales, Support, Engineering
• Experienced using Datadog and/or other cloud monitoring tools
• Thai language proficiency is a requirement as this role focuses on Thai speaking clients in the region

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As part of Datadog’s GTM Enablement department, the Technical Solutions (TS) Enablement team helps share knowledge, provide ongoing education, create training materials, and maintain processes for our internal product experts including sales engineers, technical support engineers, technical customer enablement, and technical account managers. Our team supports a top-tier product that truly solves customer problems. We share technical and product expertise with the technical solutions team through demos, e-learning, live training, documentation, and ongoing support.

Datadog continues to grow at a rapid rate and with this exciting growth, our onboarding and ongoing training is also quickly increasing in scale and complexity. Technical Solutions Field Enablement Managers play a key part in fostering a highly engaging, positive, and professional learning environment for our technical learners. This position is responsible for providing onboarding and ongoing enablement training to our TS teams in the APJ region. We are looking for a structured communicator with a knack for simplifying the complex to develop and deliver the training content, curriculum, and programs that enable our technical solutions people to be successful in their jobs. This position is based in our Tokyo office, offering the opportunity to collaborate with local and global teams, while working at the forefront of cloud monitoring and observability.

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Implement and facilitate effective in-person and virtual onboarding and technical training programs that will improve the performance and productivity of the regional technical solutions teams.
• Regionalize training programs by incorporating APJ- or Japan-specific deals, customers, competitors, etc. into the content and talk tracks, and translate into Japanese as needed.
• Partner with the Curriculum team to give feedback, and pilot new programs in development, co-building when appropriate.
• Work closely with first line technical solutions leaders to identify, develop, and deliver ad hoc training as needed.
• Work closely with technical solutions teams to observe and assess their processes, empathize with the realities of troubleshooting and demonstrating Datadog products, evaluate the impact of enablement programs and provide coaching to individual contributors, supporting TS leadership.
• Utilize understanding of Datadog products, technical solutions team performance metrics, and key relationships with cross functional partners to contribute to enablement strategy.
  
  

Who You Are:

• 3-5 years in learning and development or technical enablement, in a training or teaching role working with technical concepts 
• Experience presenting day-long or multi-day trainings
• Demonstrated history of coaching and mentoring colleagues around key role elements 
• Experience developing dynamic and engaging trainings for various audiences
• A self-starter, tech-savvy professional who can easily understand a company’s business requirements and explain Datadog’s value and technical details to C-level executives, a technical guru and everyone in between 
• Outstanding verbal and written communicator; you make the complex simple
• General knowledge of cloud technologies
• Fluency in English and Japanese

Bonus Points:

• Experience at a high growth Software-as-a-Service or technology company
• Experienced with AWS, Azure or GCP
• Knowledge of DevOps
• Experience enabling support or sales engineers with a structured methodology

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on individual performance
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits
• Giving programs

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As part of Datadog’s GTM Enablement department, the Technical Solutions (TS) Enablement team helps share knowledge, provide ongoing education, create training materials, and maintain processes for our internal product experts including sales engineers, technical support engineers, technical customer enablement, and technical account managers. Our team supports a top-tier product that truly solves customer problems. We share technical and product expertise with the technical solutions team through demos, e-learning, live training, documentation, and ongoing support.

Datadog continues to grow at a rapid rate and with this exciting growth, our onboarding and ongoing training is also quickly increasing in scale and complexity. Technical Solutions Field Enablement Managers play a key part in fostering a highly engaging, positive, and professional learning environment for our technical learners. This position is responsible for providing onboarding and ongoing enablement training to our TS teams in the APJ region. We are looking for a structured communicator with a knack for simplifying the complex to develop and deliver the training content, curriculum, and programs that enable our technical solutions people to be successful in their jobs. This position is based in our Singapore office, offering the opportunity to collaborate with local and global teams, while working at the forefront of cloud monitoring and observability.

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Implement and facilitate effective in-person and virtual onboarding and technical training programs that will improve the performance and productivity of the regional technical solutions teams.
• Regionalize training programs by incorporating APJ- or Japan-specific deals, customers, competitors, etc. into the content and talk tracks, and translate into Japanese as needed.
• Partner with the Curriculum team to give feedback, and pilot new programs in development, co-building when appropriate.
• Work closely with first line technical solutions leaders to identify, develop, and deliver ad hoc training as needed.
• Work closely with technical solutions teams to observe and assess their processes, empathize with the realities of troubleshooting and demonstrating Datadog products, evaluate the impact of enablement programs and provide coaching to individual contributors, supporting TS leadership.
• Utilize understanding of Datadog products, technical solutions team performance metrics, and key relationships with cross functional partners to contribute to enablement strategy.
  
  

Who You Are:

• 3-5 years in learning and development or technical enablement, in a training or teaching role working with technical concepts 
• Experience presenting day-long or multi-day trainings
• Demonstrated history of coaching and mentoring colleagues around key role elements 
• Experience developing dynamic and engaging trainings for various audiences
• A self-starter, tech-savvy professional who can easily understand a company’s business requirements and explain Datadog’s value and technical details to C-level executives, a technical guru and everyone in between 
• Outstanding verbal and written communicator; you make the complex simple
• General knowledge of cloud technologies
• Fluency in English and Japanese

Bonus Points:

• Experience at a high growth Software-as-a-Service or technology company
• Experienced with AWS, Azure or GCP
• Knowledge of DevOps
• Experience enabling support or sales engineers with a structured methodology

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on individual performance
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits
• Giving programs

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As a Manager, Commercial Sales, you will provide strategy, mentorship, and guidance for a team of Commercial Account Executives. This role impacts one of the largest lines of business in the company, ultimately bringing a proven product to a multi-billion dollar market.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

 What You’ll Do:

• Motivate your team to exceed objectives
• Develop and maintain accurate team forecasts
• Hire, oversee, and train a team of Account Executives
• Drive lead generation, high activity standards, and pipeline management
• Facilitate the ramp up for all new team members, coaching them to success
• Monitor the sales funnel from prospect to close and create metrics to improve performance

Who You Are:

• Experienced in hi-tech direct sales
• Familiar with SaaS/Cloud and Salesforce 
• Able to accurately forecast team performance 
• Passionate about coaching, mentorship, and team management
• Motivated by helping people grow with a desire to continue learning
• A self-starter who thrives in a high-growth, rapidly changing marketplace
• Proven in overseeing an outbound sales team in all areas of the sales cycle

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is seeking a Manager, Sales Engineering to join our high-growth organization and world-class pre-sales team. You will manage a team of talented Sales Engineers to help qualify and close opportunities and coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). This is a hands-on management role where you will take an active technical role in your region supporting customer facing activities and engagements for key accounts.  You will also enable and nurture strong partnership between the SE team and other organizations within Datadog.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with the Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.
• Manage a team of individual contributors, working to expand usage of Datadog in customer accounts
• Manage resource allocation of your team and ensure their maximum productivity and engagement.
• Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities
• Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills
• Develop a close working relationship with Product Management, Support, and Enablement to ensure continuity between pre and post sales activities
• Deliver performance reviews along with collaborating on and executing individual development plans

Who You Are:

• Experienced with 1-3+ years in a Sales Engineering team lead or mentorship role and 3+ years in a Sales Engineering or other equivalent client facing role
• Coachable, with a strong desire to improve and grow as a professional and a demonstrated ability to navigate through change
• Proven in your ability to grow and develop a team 
• Experienced in recruiting both individual contributors and front line leaders
• Knowledgeable in current infrastructure and monitoring solutions and technologies
• Able to build and execute an evaluation plan with a customer and mentor others on how to do so
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering while also coaching others how to do so
• Able to think strategically and creatively about a wide variety of challenges

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks 

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Manage, develop, and mentor a fast-paced team of Solutions Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 1000+ integrations that Datadog works with
• Ensure successful onboarding of new Solutions Engineers
• Help triage Solutions Engineering queues and work with Product and Engineering on urgent matters 
• Review and help prioritize Solutions Engineering escalations, and follow up with customers in Japan
• Dispatch customer requests throughout the day as part of a queue rotation schedule
• Oversee demo training and assist in demo certification
• Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers
• Build out documentation and knowledge base articles for a variety of technologies

 Who You Are:

• Passionate about people management and/or mentorship with previous experience leading a team
• Self-motivated, detail-attentive, and have a desire for continuous learning 
• A critical thinker who defaults to a client-centric approach
• A tinkerer with some programming experience and a basic knowledge of Linux
• Fluency in English and Japanese (both spoken and written) at a business or native level is required for this role.
• Able to work a rotating schedule that requires weekend availability

 Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. 

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As a Manager, Mid-Market Sales, you will provide strategy, mentorship, and guidance for a team of Mid-Market Account Executives. This role impacts one of the largest lines of business in the company, ultimately bringing a proven product to a multi-billion dollar market and selling into companies from 1,000 to 5,000 employees.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Motivate your team to exceed objectives
• Develop and maintain accurate team forecasts
• Hire, oversee, and train a team of Mid-Market Account Executives
• Drive lead generation, high activity standards, and pipeline management
• Facilitate the ramp up for all new team members, coaching them to success
• Monitor the sales funnel from prospect to close and create metrics to improve performance

Who You Are:

• Experienced in hi-tech direct sales
• Familiar with SaaS/Cloud and Salesforce 
• Able to accurately forecast team performance 
• Passionate about coaching, mentorship, and team management
• Motivated by helping people grow with a desire to continue learning
• A self-starter who thrives in a high-growth, rapidly changing marketplace
• Proven in overseeing an outbound sales team in all areas of the sales cycle

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is seeking a Partner Marketing Manager to lead the execution of partner marketing initiatives across Japan. This role will focus primarily on strengthening relationships with local channel partners while also supporting key cloud partnerships such as AWS and Google Cloud.

The ideal candidate has a strong understanding of Japan’s IT ecosystem and channel landscape, and thrives in a hands-on execution role that directly drives pipeline growth, partner engagement, and market expansion.

This role sits within the Japan Marketing team and collaborates closely with Japan Sales, C&A, Field Marketing, as well as APJ and Global teams to deliver partner marketing programs tailored to the Japan market.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Lead and execute joint marketing programs with Japan-based local channel partners to drive pipeline growth and partner engagement
• Plan and deliver partner-driven campaigns, including events, webinars, and co-branded initiatives
• Own end-to-end program execution, including planning, KPI definition, performance tracking, and ROI optimization
• Build and strengthen partner relationships while expanding partner coverage and engagement across the Japan ecosystem
• Support cloud partner marketing initiatives (AWS, Google Cloud) by localizing and executing global programs in Japan
• Operate effectively in a cross-functional environment, collaborating with Sales, C&A, Field Marketing, and Global teams to drive partner-sourced and influenced pipeline

Who You Are:

• Bachelor’s degree required
• 5+ years of experience in B2B or partner marketing
• Strong understanding of Japan’s IT industry and channel ecosystem
• Native-level or business-fluent Japanese (written and spoken); working proficiency in English
• Proven ability to execute marketing programs that deliver measurable business outcomes
• Strong project management and stakeholder collaboration skills, with the ability to operate in a fast-paced, cross-functional environment

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

As an Enterprise Customer Success Manager, you will be responsible for driving the healthy adoption and positive experience of some of Datadog’s largest and most strategic customers. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with Sales and Technical Solutions to proactively drive adoption from onboarding through to maturity.
• Own and project manage the on-boarding process for new customers.
• Discover, own and manage the customer’s success plan.
• Ensure consistent alignment with decision makers on the impact of their investment in Datadog.
• Proactively build and maintain targeted relationships with people of influence throughout the customer base.
• Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal).
• Monitor and analyze usage trends to uncover potential renewal opportunities and risks. 
• Act as the primary owner of customer adoption and health.

Who You Are:

• 3+ years in a Customer Success or Account Management role in B2B SaaS.
• Experience working with a portfolio of accounts that included large Enterprise.
• Experienced in driving discovery to understand your customers key pain points, objectives and priorities. 
• Excellent in communicating complex concepts and aligning them to the pains and objectives of your customers. Experienced in shifting your message effectively to align with the expectations of the audience. 
• You’re excited to work in a fast paced environment, where you’re expected to consistently develop your skill set and play an active role in the development of the team’s best practices. 
• Able to travel for customer onsite visits and events as required.
• Fluent in written and spoken Japanese, Fluent in written English and at least high conversational level in spoken English and X

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Sales training in MEDDIC and Command of the Message 
• An inclusive company culture, opportunity to join our Community Guilds
• Intra-departmental mentor and buddy program for in-house networking 
• Continuous professional development, product training, and career pathing 
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Generous and competitive benefits package

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Your role
Our Regional Partner Manager will be responsible for recruiting, onboarding, and managing telecom partners, technology consultants, VARs, and Master Agents focused on next-generation business communications. You will work closely with Sales and Marketing to manage the regional channel pipeline and go-to-market activities that generate incremental revenue for Dialpad.

This position reports to our RVP, Japan Sales and is based out of our Tokyo, Japan office.

What you’ll do 

• You will be responsible for managing our existing partners as well as recruiting and onboarding new regional partnerships to drive indirect sales in your designated territory.
• You will become a subject matter expert on Dialpad and all our products, leveraging your expertise to educate, train, and capture mindshare with our partners.
• Our channel managers are instrumental in growing company revenue, so you’ll be working closely with partners and our sales team to source new business opportunities and achieve revenue goals.

Skills you’ll bring 

• We are looking for individuals who are goal-oriented and thrive in a fast-paced, technology-driven sales environment. 
• You are a natural people person with excellent communication skills and the ability to influence your audience through presentations, training, and product demonstrations. The ideal candidate will possess the personal drive to deliver what needs to get done and have a proven track record of overachieving sales quotas and pipeline goals.
• 5+ years of Channel Account Management experience onboarding channel partners for a software company in the enterprise software space.
• Recent experience working for an emerging tech company and preferred to be in charge of telecom companies as a partner.
• In-depth knowledge and experience with recruiting partners, value-added resellers, and Master/Sub Agencies.
• Has met and/or exceeded their own direct sales goals.
• Must show a proven methodology to prospect and build pipeline.
• Proven track record of sustained over-performance against sales quotas and pipeline goals.

Your role
As the Sr. Manager of Customer Success at Dialpad, you will lead a team of Customer Success Managers supporting our customers across Japan and the rest of APAC. You will be responsible for driving customer outcomes, accelerating product adoption, and building long-term partnerships that fuel retention and expansion.

You will serve as a key voice of the customer within Dialpad, partnering cross-functionally to ensure our solutions meet the evolving needs of the Japanese market. This role requires a strong blend of leadership, commercial acumen, and customer-centric thinking in a high-growth SaaS environment.

This position reports to the SVP of Customer Success and is based in Tokyo, Japan.

What you’ll do

• Build, manage, and mentor a high-performing team of Customer Success Managers across Japan and APAC, providing ongoing coaching, feedback, and development to drive strong customer outcomes and team performance.

• Act as the executive leader responsible for customer satisfaction and retention, building and maintaining strong relationships with key stakeholders across customer organizations.

• Partner with customers to understand their business goals and drive measurable outcomes, identifying and executing on opportunities for expansion and increased adoption.

• Work closely with customers to maximize the value of the Dialpad platform, proactively identifying opportunities to expand use cases and deepen engagement.

• Monitor customer health, identify risks early, and lead resolution of escalations to ensure timely and effective outcomes.

• Collaborate with Sales, Marketing, Product, and Engineering teams to deliver a seamless customer experience and influence product direction based on market feedback.

• Define and track key performance indicators (KPIs) related to retention, growth, and customer health, providing regular insights and reporting to senior leadership.

• Stay informed on industry trends and customer needs within Japan and APAC, providing insights to help shape Dialpad’s strategy and product evolution.

Skills you’ll bring

• 8+ years of experience in Customer Success, Account Management, or a related customer-facing role

• Proven track record managing enterprise-level customers and driving retention and growth

• 5+ years of people leadership experience, with a strong ability to develop and scale high-performing teams

• Business-level fluency in both Japanese and English (written and verbal)

• Strong communication and stakeholder management skills, with the ability to influence at all levels

• Deep understanding of SaaS business models and customer lifecycle management

• Experience driving product adoption, expansion, and value realization

• Strong problem-solving skills with the ability to manage complex customer situations

• Data-driven mindset, with experience using CRM and customer success tools (e.g., Salesforce, Gainsight, Zendesk)

• Highly organized, with the ability to manage multiple priorities in a fast-paced environment

• Experience in telecommunications or SaaS preferred

Your Role

We’re seeking a Sr. Marketing Manager to join our growing global team based in Tokyo. In this role, you’ll own the end-to-end marketing strategy for Japan, driving brand awareness, pipeline, and revenue growth across SMB, Mid-Market, and Enterprise segments.

You’ll serve as the Sr. Marketing Manager for the Japan business, partnering closely with Sales leadership to localize and execute go-to-market strategies that accelerate growth in the region. 

This role reports to the RVP, Japan Sales and works in close alignment with Global Marketing leadership.

What you’ll do

• Own and execute the Japan marketing strategy, aligned with global priorities and localized for the Japanese market.
• Drive pipeline and revenue growth through a balanced mix of demand generation, brand, lifecycle, and field marketing initiatives.
• Lead the strategy and execution of onsite events, such as executive roundtables and large-scale conferences for 300+ attendees. You will define the creative theme, secure premier venues, curate high-impact content, and drive registration while maintaining a rigorous focus on ROI and post-event conversion.
• Drive competitive market intelligence by performing deep-dive analyses against key players in the industry. You will translate these insights into winning pricing and promotional strategies that differentiate Dialpad in the Japanese landscape.
• Oversee the planning, execution, and optimization of all customer acquisition campaigns across digital and offline channels, including SEM, Paid Social, Display, Online Video, CTV, Audio, Events, and Partnerships.
• Partner with Global Marketing to localize paid acquisition strategies, messaging, and creative for Japan.
• Build and scale Affiliate, CPL, and review site programs, ensuring strong performance and compliance with local market norms.
• Collaborate with Sales and Marketing Operations to design and execute ABM programs targeting strategic accounts.
• Partner with Global Web and SEO teams to manage Japan domains and optimize localized SEO and content strategies.
• Lead local brand-building efforts, including messaging, positioning, PR, and market awareness initiatives.
• Work cross-functionally with Product Marketing, Content, Creative, and Revenue teams to test messaging, refine positioning, and strengthen Dialpad’s presence in Japan.
• Own the Japan marketing budget, ensuring efficient allocation of spend to maximize ROI, pipeline contribution, and revenue impact.
• Set clear objectives, KPIs, and forecasts across channels; regularly report on performance and business impact to regional and global stakeholders.
• Manage external agencies, vendors, and partners as needed to support growth goals.
• Build, mentor, and develop a high-performing local marketing team as the business scales.

Skills you’ll bring

• 5+ years of experience in B2B marketing, including demand generation, growth, or regional marketing leadership roles.
• 2+ years of people leadership experience, with a track record of building and scaling teams preferred.
• Deep understanding of the Japan B2B market, buyer behavior, and go-to-market dynamics.
• Strong experience driving pipeline and revenue through integrated marketing programs.
• Hands-on experience with ABM strategies and platforms (e.g., 6sense, Demandbase).
• Proven success managing and scaling paid acquisition, Affiliate, CPL, and review site programs.
• Solid understanding of SEO and content localization, with demonstrated impact on pipeline or revenue growth.
• Experience partnering closely with Sales on outbound, nurture, and field marketing programs.
• Strong budget ownership and forecasting experience.
• Highly analytical, with the ability to translate data into insights and clear recommendations.
• Excellent communication and stakeholder-management skills, with comfort presenting to senior leadership.
• Ability to thrive in a fast-paced, high-growth environment while managing multiple priorities.
• Business-level fluency in Japanese and English.

Please submit your resume in English.

To learn more about our team and office culture in Tokyo, Japan, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/tokyo
Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm

The Customer Success Manager (Enterprise) is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio. This will be accomplished by delivering a great customer experience and maximizing the use of our products, as well as delivering outcomes, results and value that exceed customer expectations. The CSM (Enterprise) is responsible for managing the onboarding of new customers, the renewal process and customer growth by identifying add-ons and upsell opportunities.

Responsibilities:

• Forge  relationships with new and existing customers, including management and executive stakeholders, and understand their objectives
• From a consultative approach, develop a strategy and plan for  achieving customer objectives
• Continually assess and identify customer’s SAT program maturity level, and strategize with customer leadership to develop a sustainable security culture
• Help the administrator develop and manage a mature security awareness program, based on alignment with executive goals and expectations
• Maintain a high level of professionalism in the handling and managing of enterprise accounts
• Leverage KnowBe4 assessments such as ASAP for program design and SAPA and SCS to increase the proficiency and security culture of the organization
• Manage the steps of the onboarding process with the customer including but not limited to account configuration, product and best practice training, initial end-user phishing and training campaigns, and other change management activities
• Coordinate with technical support for technically complex questions 
• Monitor customer usage, adoption, and customer health metrics 
• Continually work with customers, including management and executive stakeholders, per prescribed engagement model to support ongoing successful adoption of KnowBe4’s products and to drive additional value throughout the lifetime of the subscription term
• Perform periodic business reviews with customers to confirm satisfaction, resolve technical issues, and continually drive successful product adoption
• Conduct periodic strategic engagement reviews with management and executive stakeholders to ensure alignment on customer objectives, industry trends, benchmarking, value delivered, opportunities for additional value, KnowBe4 product updates and overall level of satisfaction 
• Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers.
• Leverage new and existing tools, processes and best practices to ensure customers are realizing the greatest possible value from KnowBe4
• Coordinate and assist your Renewal Specialist with customer renewals
• Do discovery on opportunities for add-ons and upgrades, and initiate interest in new KnowBe4 products
• Coordinate with Account Managers on the Cross-Sell team to ensure add-on/upgrade scenarios are followed up on, as well as referrals for new KnowBe4 products
• Meet and exceed targets for performance metrics
• Maintain impeccable administration of your accounts in the Company’s CRM

Minimum Qualifications:

• Associate’s Degree or equivalent work experience and education  preferred 
• Experience managing accounts with complex IT systems
• Experience managing accounts with 1000+ employees
• Experience in communicating with high level executives in enterprise level accounts and maintaining presence and composure
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce or other CRM
• Experience with Microsoft Excel and Word
• Experience with Gmail and Google Docs
• Experience with web Browsers (Chrome, Internet Explorer, etc.)
• IT experience/exposure is a plus
• Prior experience as a Customer Success Manager
• SACP Certification
• Excellent verbal and written communications
• Superior Customer Service skills
• Excellent time management and organization skills
• Ability to build a rapport through phone calls,email and video conferencing
• Strong collaborative and teamwork skills
• Strong negotiation skills
• Must be able to work with minimal supervision

ゴールデンウィーク休業のお知らせ
休業期間：5月1日(金)〜5月6日(水)

入社月： 2027年1月、4月、7月、9月

Onboarding Months: January, April, July, September 2027

*English follows Japanese
 

ペースの早い環境で、営業的な業務からキャリアをスタートさせたい。

明確なキャリアパスを見据えながら、入社直後から、収益にインパクトを与えたい。

アソシエイトプラグラムは、そのような方向けのポジションです。

AlphaSightsについて

AlphaSightsは、意欲的な人材を世界中から採用し、一流の投資ファンド、戦略コンサルティング会社、フォーチュン500企業に向けたビジネスを展開しています。私たちは、クライアントを世界中のエキスパートとつなげることで、クライアントが専門知識にアクセスし、より大局的な事業判断・事業成長ができるよう支援します。

2008年の創立以来、当社は傑出した成果を挙げてきました。現在では、世界9つの都市に1500人以上の社員を擁し、知識サーチ市場のリーダーとして、また世界最速で成長する企業の一つとして、AlphaSightsは確固たる地位を築いています。当社では絶え間なく卓越性を追求し、トップレベルの優秀な若手人材を採用することで、時代を先取った新たな高みに到達できると考えています。

以下の条件に当てはまる場合、ぜひ当社でのキャリアスタートをご検討ください。

• スピード感のある結果重視の職場で活躍したい。
• 明確な納期とプレッシャーの下で優れたパフォーマンスを発揮したい。
• 粘り強く、困難にめげず、積極的に取り組む姿勢を持ち、物事を成し遂げたい。
• 多言語スキルを活用し、意欲的で多様性を持つ同僚たちと働きたい。
• 突出したビジネス感覚を身につけ、様々な業界に関わってキャリアを築きたい。

アソシエイト業務について

クライアントサービスチームのアソシエイトとして、求める専門知識にクライアントがアクセスできるよう橋渡しをします。日常業務では、エキスパートの知見を求めるトップクラス企業で働くクライアント（投資担当者、戦略チームメンバー、事業責任者など）から依頼されるプロジェクトに取り組みます。コミュニケーション重視のフロント・ラインポジションであり、複数の並行案件をマルチタスクで進めるスキルが求められます。

アソシエイトに任される業務は以下の通りです：

• エキスパートリクルーティング: 業務の大半を、クライアントのプロジェクトにマッチするエキスパートを探し、彼らをスクリーニングする電話に費やします。明確な期日に沿って業務を進行します。
• プロジェクトや該当マーケットの背景、およびクライアントやエキスパートとの活動に適用される法律や規制を短時間で調査し理解します。
• プロジェクトのあらゆる側面に裁量と責任を持ちます。クライアントとエキスパートとのやりとりの開始および管理から、両者の面談スケジュールの綿密な調整まで、一連の業務を担います。

アソシエイトの成功を確かなものにするため、AlphaSightsでは次のような機会を提供します：

1. 一つの業界や職種に限定されることなく、ビジネスパーソンとしての第一歩を踏み出すことができます。
2. ビジネスプロフェッショナルとしてのコミュニケーション能力、交渉力、説得力、プロジェクト管理、時間管理など、転用可能なビジネススキルやクライアント管理スキルが身につきます。
3. 24～30か月後にマネージャー、最短で5年後にはバイスプレジデントへの昇進など明確なキャリアパスが用意されています。
4. アソシエイトとしての功績を挙げることで、世界のトップビジネススクールで学ぶための支援を受けられるMBA学費プログラムの対象者となり得ます。

応募要件

日々、自分のできる最高のパフォーマンスで業務に臨むことを期待しています。

AlphaSightsの求めるもの：

• 優れた学業成績（学士号2:1以上、またはGPA 3.0以上）
• 高校・大学での課外活動において、特筆すべき経験がある
• このポジションに関連するインターンシップなどの経験
• ビジネスレベル以上の流暢な日本語と英語の能力

給与・福利厚生

• 1年目の総報酬：¥7,000,000 (平均的なパフォーマンス) to ¥8,600,000(ハイパフォーマー)。
  内訳 ①固定基本給年額5,100,000円 ②業績に応じた能力給（上限なし）
  • 固定基本給年額には1ヶ月あたり40時間分の固定残業手当が含まれます
• 社会保険完備
• 入社1年目より有給休暇15日、傷病休暇5日を付与
• 祝日に勤務する場合は、年間休暇日数を追加で付与
• 通勤手当あり
• 出産休暇6ヵ月間、男性の育児休暇6週間
• 東京タワーに近い都心で、アメニティの充実したオフィスです。毎週金曜日は、自宅勤務のオプションがあります。

AlphaSightsは雇用機会均等を重視する企業です。

=======================

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.

About AlphaSights

We bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.
Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we’ve firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.

Springboard your career with us if:

• You thrive in a fast-paced, results-oriented environment.
• You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.
• You’re looking to utilize your multilingual skills and work with a diverse group of driven talent.
• You’re looking to develop a strong business acumen and work across different industries

A day in the life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines.
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for our Associates means:

Giving you an introduction to the business world without being pigeonholed into any one industry or profession.

Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.

A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.

Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

Requirements

• You’ll need to bring your A game to work, daily. We are looking for:
• Strong academic credentials (undergraduate degree of 2:1 or above/GPA of 3.0 or higher).
• Noteworthy extracurricular achievement throughout school and university.
• Relevant internship experience
• Fluent Japanese and English at business level or above

Benefits

• Expect total first-year compensation ranging from ¥7,000,000 (average performance) to ¥8,600,000 (very strong performance) consisting of (i) annual base salary of ¥5,100,000 and (ii) uncapped variable compensation linked to individual performance.
  • The total annual salary consists of 1) basic salary; and 2) fixed overtime allowance of estimated 40 hours overtime/month
• Full social insurance.
• 15 days of paid leave and 5 days of paid sick leave from the first year of employment.
• If you work on public holidays, you will be granted additional annual vacation days.
• Commuting allowance.
• 6 months maternity leave, 6 weeks paternity leave.
• State-of-the-art office with amenities in the heart of Tokyo; option to WFH each Friday.

AlphaSights is an equal-opportunity employer. 

ゴールデンウィーク休業のお知らせ
休業期間：5月1日(金)〜5月6日(水)

入社月： 2026年 通年（1月〜11月） ※応相談

*English follows Japanese
 

ペースの早い環境で、営業的な業務からキャリアをスタートさせたい。

明確なキャリアパスを見据えながら、入社直後から、収益にインパクトを与えたい。

アソシエイトプラグラムは、そのような方向けのポジションです。

AlphaSightsについて

AlphaSightsは、意欲的な人材を世界中から採用し、一流の投資ファンド、戦略コンサルティング会社、フォーチュン500企業に向けたビジネスを展開しています。私たちは、クライアントを世界中のエキスパートとつなげることで、クライアントが専門知識にアクセスし、より大局的な事業判断・事業成長ができるよう支援します。

2008年の創立以来、当社は傑出した成果を挙げてきました。現在では、世界9つの都市に1500人以上の社員を擁し、知識サーチ市場のリーダーとして、また世界最速で成長する企業の一つとして、AlphaSightsは確固たる地位を築いています。当社では絶え間なく卓越性を追求し、トップレベルの優秀な若手人材を採用することで、時代を先取った新たな高みに到達できると考えています。

以下の条件に当てはまる場合、ぜひ当社でのキャリアスタートをご検討ください。

• スピード感のある結果重視の職場で活躍したい。
• 明確な納期とプレッシャーの下で優れたパフォーマンスを発揮したい。
• 粘り強く、困難にめげず、積極的に取り組む姿勢を持ち、物事を成し遂げたい。
• 多言語スキルを活用し、意欲的で多様性を持つ同僚たちと働きたい。
• 突出したビジネス感覚を身につけ、様々な業界に関わってキャリアを築きたい。

アソシエイト業務について

クライアントサービスチームのアソシエイトとして、求める専門知識にクライアントがアクセスできるよう橋渡しをします。日常業務では、エキスパートの知見を求めるトップクラス企業で働くクライアント（投資担当者、戦略チームメンバー、事業責任者など）から依頼されるプロジェクトに取り組みます。コミュニケーション重視のフロント・ラインポジションであり、複数の並行案件をマルチタスクで進めるスキルが求められます。

アソシエイトに任される業務は以下の通りです：

• エキスパートリクルーティング: 業務の大半を、クライアントのプロジェクトにマッチするエキスパートを探し、彼らをスクリーニングする電話に費やします。明確な期日に沿って業務を進行します。
• プロジェクトや該当マーケットの背景、およびクライアントやエキスパートとの活動に適用される法律や規制を短時間で調査し理解します。
• プロジェクトのあらゆる側面に裁量と責任を持ちます。クライアントとエキスパートとのやりとりの開始および管理から、両者の面談スケジュールの綿密な調整まで、一連の業務を担います。

アソシエイトの成功を確かなものにするため、AlphaSightsでは次のような機会を提供します：

1. 一つの業界や職種に限定されることなく、ビジネスパーソンとしての第一歩を踏み出すことができます。
2. ビジネスプロフェッショナルとしてのコミュニケーション能力、交渉力、説得力、プロジェクト管理、時間管理など、転用可能なビジネススキルやクライアント管理スキルが身につきます。
3. 24～30か月後にマネージャー、最短で5年後にはバイスプレジデントへの昇進など明確なキャリアパスが用意されています。
4. アソシエイトとしての功績を挙げることで、世界のトップビジネススクールで学ぶための支援を受けられるMBA学費プログラムの対象者となり得ます。

応募要件

日々、自分のできる最高のパフォーマンスで業務に臨むことを期待しています。

AlphaSightsの求めるもの：

• 優れた学業成績（学士号2:1以上、またはGPA 3.0以上）
• 高校・大学での課外活動において、特筆すべき経験がある
• このポジションに関連するインターンシップなどの経験
• ビジネスレベル以上の流暢な日本語と英語の能力

給与・福利厚生

• 1年目の総報酬：¥7,000,000 (平均的なパフォーマンス) to ¥8,600,000(ハイパフォーマー)。
  内訳 ①固定基本給年額5,100,000円 ②業績に応じた能力給（上限なし）
• 固定基本給年額には1ヶ月あたり40時間分の固定残業手当が含まれます
• 社会保険完備
• 入社1年目より有給休暇15日、傷病休暇5日を付与
• 祝日に勤務する場合は、年間休暇日数を追加で付与
• 通勤手当あり
• 出産休暇6ヵ月間、男性の育児休暇6週間
• 東京タワーに近い都心で、アメニティの充実したオフィスです。毎週金曜日は、自宅勤務のオプションがあります。

AlphaSightsは雇用機会均等を重視する企業です。

=======================

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.

About AlphaSights

We bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.
Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we've firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.

Springboard your career with us if:

• You thrive in a fast-paced, results-oriented environment.
• You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.
• You’re looking to utilize your multilingual skills and work with a diverse group of driven talent.
• You're looking to develop a strong business acumen and work across different industries

A day in the life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines.
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for our Associates means:

Giving you an introduction to the business world without being pigeonholed into any one industry or profession.

Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.

A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.

Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

Requirements

• You’ll need to bring your A game to work, daily. We are looking for:
• Strong academic credentials (undergraduate degree of 2:1 or above/GPA of 3.0 or higher).
• Noteworthy extracurricular achievement throughout school and university.
• Relevant internship experience
• Fluent Japanese and English at business level or above

Benefits

• Expect total first-year compensation ranging from ¥7,000,000 (average performance) to ¥8,600,000 (very strong performance) consisting of (i) annual base salary of ¥5,100,000 and (ii) uncapped variable compensation linked to individual performance.
  
  • The total annual salary consists of 1) basic salary; and 2) fixed overtime allowance of estimated 40 hours overtime/month
    Full social insurance.
• 15 days of paid leave and 5 days of paid sick leave from the first year of employment.
• If you work on public holidays, you will be granted additional annual vacation days.
• Commuting allowance.
• 6 months maternity leave, 6 weeks paternity leave.
• State-of-the-art office with amenities in the heart of Tokyo; option to WFH each Friday.

AlphaSights is an equal-opportunity employer. 

About the Team:

The North Asia Regional Management Office partners closely with Agoda’s regional leadership to deliver actionable insights, align cross-functional objectives, and drive high-impact strategic initiatives. Our mandate is to translate top-level priorities into operational excellence, transforming early-stage concepts into scalable business opportunities that accelerate local and regional growth. 

Why Join Us? 

This is a unique opportunity to drive strategic impact at scale, working at the intersection of analytics, strategy, and operations in one of the most dynamic regions for Agoda. If you are passionate about solving complex business problems and thrive in a collaborative, high-performance environment, we invite you to join our team and shape the future of travel in North Asia. 

The Opportunity:

As Senior Manager / Lead of Strategy & Operations, North Asia, you will play a pivotal role in shaping Agoda’s strategic direction across the region. You will lead mission-critical projects, working alongside senior leaders in product, supply, marketing, and finance to deliver on our most important business objectives. Your expertise in market and data analysis will inform executive decision-making and unlock new avenues for growth. 

Key Responsibilities:

• Strategic Planning: Design and implement long-term strategies that drive sustainable business growth and competitive advantage. 
• Performance Management: Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability. 
• Program Execution: Lead the end-to-end delivery of strategic programs, ensuring alignment with business goals, timely execution, and continuous improvement. 
• Stakeholder Engagement: Build trusted relationships with senior stakeholders, facilitating clear communication and cross-functional collaboration to advance shared objectives. 
• Market & Competitive Analysis: Conduct rigorous market research and competitor benchmarking to identify emerging trends and inform strategic priorities. 
• Data-Driven Insights: Leverage advanced analytics to evaluate business performance and guide data-driven decision-making. 

What We’re Looking For:

• Experience: Experience in strategy, management consulting, or a related discipline, with a proven record of leading complex, high-impact initiatives.
• Analytical Acumen: Exceptional quantitative and analytical skills, with the ability to distill complex data into actionable insights.
• Leadership: Demonstrated ability to lead cross-functional teams and drive projects to successful outcomes in a fast-paced environment.
• Communication: Outstanding verbal and written communication skills, with the ability to influence and engage senior stakeholders.
• Problem-Solving: Strong strategic and creative problem-solving capabilities, with a track record of addressing complex business challenges.
• Project Management: Advanced project management skills, including the ability to manage multiple priorities and deliver results under tight deadlines.
• Stakeholder Management: Experience building and maintaining relationships with key internal and external stakeholders.
• Technical Proficiency: Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and financial modeling.

Role Overview

The People Business Partner is an individual contributor role responsible for executing people-related processes, programs, and local compliance activities in Japan with a high degree of reliability and judgment. Based in Tokyo, this role reports to the Principal People Business Partner (US) and partners closely with People Business Partners, Recruiting, People Operations, Tokyo office leadership, and external partners to support employees and managers across the employee lifecycle.

The role operates with limited day-to-day supervision, manages both routine and non-routine work, and is expected to identify issues, make recommendations, and continuously improve execution within established frameworks. This role plays a key part in enabling a compliant, safe, and engaging work environment in the Tokyo office while aligning with global people programs.

Key Responsibilities

Employee & Manager Support

• Support employees and managers across the employee lifecycle by providing guidance, clarity, and timely execution of people processes.
• Act as a first point of contact for employee and manager inquiries related to people processes, programs, and local practices, escalating complex issues to the Principal People Business Partner as appropriate.
• Support managers and employees on employee relations matters by providing guidance on process and next steps. Assist with documentation, fact gathering, and coordination for employee relations cases.
• Provide guidance and coaching to managers and employees regarding performance management, including navigating potential resolutions, which involves facilitating the performance improvement process.
• Identifies and escalates issues related to team morale and team dynamics, provides guidance and coaching to managers and employees on a positive and productive workplace. 
• Maintain confidentiality and professionalism in handling sensitive employee matters.

People Process Execution & Ownership

• Execute people-related processes in Workday, including organizational changes such as restructures, reporting line updates, and headcount adjustments, in coordination with People Business Partners and People Operations.
• Own assigned process areas end-to-end, ensuring accuracy, compliance, and timely execution. Identify risks, resolve issues, and recommend improvements to workflows and execution.
• Support business onboarding by coordinating role readiness, stakeholder alignment, and early-stage support to enable effective new-hire ramp and performance.

People Program Delivery

• Support execution of people programs, including engagement surveys and performance cycles.
• Manage timelines, communications, and operational readiness to ensure smooth delivery.
• Support follow-through on program outcomes and action planning with PBPs and business leaders.

Recruiting Support

• Partner with the US-based and Tokyo-based Recruiting team to facilitate the Tokyo hiring process, ensuring compliance with local Japanese labor laws and company policies.
• Plan and execute local employer branding initiatives including exposure to the external media and management of local version of corp site by working with Comms and Recruiting team. 
• Coordinate the local execution of the offer process and employee referral program and ensure timely communication with local employees, collaborating with the Recruiting team for administrative support.
• Act as the local People team resource for the US and Tokyo Recruiting team, and candidates on specific Tokyo-based compensation, benefits, and local work practices, escalating complex questions to PBPs or People Operations as needed.

Regional Collaboration & Employee Engagement

• Collaborate closely with Tokyo office leadership to support local people programs and employee engagement initiatives such as offsites, events, and team-building initiatives, aligned with company culture and global people programs.
• Support the local rollout of global initiatives and share feedback and insights with PBPs and Organizational Effectiveness team.
• Support regional DEI communities and initiatives by working with ERG Leads and DEI team.

Compliance & Labor Administration

• Support employment compliance in Japan by preparing and submitting required regulatory documents in partnership with Employment Counsel and external legal advisors.
• Track employee working hours and report to relevant stakeholders as required.
• Make sure dispatched workers and contractors programs are compliant with local law and Scopely policies by working with Legal and People Operations team.
• Respond to inquiries from government agencies via phone or written correspondence. Support applications and reporting to labor and health authorities as required.

Health & Safety

• Coordinate Industrial Doctor program management, including arranging ad-hoc medical interviews with employees.
• Manage the annual health check process and related policies. Track health check progress and submit required reports to government authorities.
• Review health check results and coordinate follow-ups with employees and managers based on Industrial Doctor recommendations.
• Organize and operate the annual Stress Check survey and follow-up processes with external vendors (e.g., ELIXIA).
• Maintain a healthy and safe work environment, including workplace appraisals.
• Support operation of the statutory monthly Health & Safety Committee.
• Coordinate on-site flu shot programs for the Tokyo office.

Qualifications

• 5+ years of experience in people programs, HR operations, people analytics, program management, or a related role.
• Hands-on experience supporting people processes and programs across the employee lifecycle.
• Experience working with HR systems (e.g., Workday or similar) and managing data with a high level of accuracy and attention to detail.
• Strong program coordination skills, including managing timelines, dependencies, and stakeholder communications.
• Ability and curiosity to champion the responsible adoption of AI and automation within People practices to improve scalability, reduce administrative burden, and enable more strategic impact.
• Ability to work independently on routine and non-routine tasks with limited day-to-day supervision.
• Strong interpersonal skills with the ability to build trust and credibility with employees and managers.
• Knowledge of Japan labor law and statutory requirements, including employment contracts, working hours, and leave policies.
• Ability to apply sound judgment, handle sensitive matters with discretion, and escalate appropriately.
• Comfort working cross-functionally and across time zones.
• Business-level proficiency in both English and Japanese, with the ability to communicate effectively in written and verbal contexts.
• Ability to work in the office 3 days a week on Tue, Wed, and Thu, and commit to a positive and collaborative work environment.
• 5-10% of travel including international travels to the US and Spain.

Plus If…

• Experience supporting performance management cycles and/or engagement surveys.
• Prior experience partnering with recruiters on hiring initiatives or onboarding processes.
• Experience supporting employee engagement initiatives, such as off-sites, events, or team-building programs.
• Exposure to working with international teams, particularly with US-based stakeholders.
• Experience collaborating with global teams in a matrix organization, specifically with US-based partners.
• Experience documenting and improving processes to increase efficiency and scalability.
• Familiarity with the gaming/tech industry.
• Possession of a Health Supervisor license (衛生管理者) and/or qualification as a Labor and Social Security Attorney (社会保険労務士).

About Tokyo

Applied Intuition entered the Japan market in 2019. The company has rapidly grown and established strategic relationships with major Japanese automotive OEM customers. Based in Otemachi area, the Tokyo site consists of more than 60 employees who previously come from Woven by Toyota, Mobileye, TIER IV, Google, Siemens and other renowned companies. We are hiring our first new graduate class - want to learn more?

About the role

As a Fleet Specialist on the Autonomous Vehicle Operations team, you will oversee frontline operators and ensure efficient execution of daily shift activities. You will serve as the key operational point of contact during your shift, directly managing vehicle assignments, triage escalations, and team performance. This role requires strong leadership and situational awareness to ensure safety, quality, and consistency in AV testing operations. You will also partner closely with the Site Lead to implement local strategy, uphold policies, and maintain alignment with broader organizational goals.

At Applied Intuition, you will:

• Lead and support a team of operators during your assigned shift, ensuring clarity of responsibilities and strict adherence to safety protocols.
• Oversee the maintenance, inspection, and general health of the vehicle fleet to ensure maximum uptime for testing.
• Manage end-to-end logistics including route planning, long-distance testing, and equipment transport.
• Develop daily run plans aligned to data collection quotas; track disengagement rates and report root causes to engineering.
• Own shift-level people management responsibilities, including attendance tracking, policy adherence, and coaching on performance or conduct
• Act as the primary escalation point for vehicle faults, on-road incidents, or workflow blockers, ensuring rapid triage and reporting.
• Monitor vehicle deployment execution and shift progress against planned testing metrics; summarize outcomes for handoff and reporting
• Ensure all operations comply with Japanese road laws and internal safety standards (serving as a certified Operation Manager/運行管理者).
• Contribute to the continuous improvement of operational workflows, including post-shift reviews and root cause assessments

We're looking for someone who has:

• 3+ years of experience in operations, field team leadership, or vehicle/fleet coordination
• Proven track record in managing vehicle maintenance, driver shifts, or complex logistical scheduling.
• Experience guiding frontline teams in a dynamic, tech-driven environment
• A proactive and hands-on approach to problem-solving, conflict resolution, and team support
• Safety-first mindset with a track record in high-pressure environments.

Nice to have:

• Experience working with autonomous vehicles, automotive testing, or robotics systems
• Familiarity with Fleet Management Systems (e.g., Fleetio), Jira, Slack, Confluence, and Google Workspace
• Strong leadership, communication, and team management skills
• Knowledge of basic telemetry systems, software deployment processes, or AV health tools
• Experience supporting multi-program vehicle operations in a cross-functional setting
• Familiarity with vehicle testing workflows, shift scheduling, and operations documentation
• Certified Operation Manager (運行管理者) qualification in Japan (Freight or Passenger).

Appian is seeking a hands-on Technical Delivery Manager to take post-sales ownership across multiple strategic accounts and support our continued growth. This is a senior role within our Customer Success organisation, responsible for delivering enterprise-grade solutions powered by Appian’s cutting-edge platform.

Your focus will be spread across multiple customers and you’ll work directly with key project and executive stakeholders throughout the entire project life-cycle to ensure client satisfaction and adoption. You will also play a significant role in supporting new business software and services opportunities.

The TDM will also play an important role in mood orchestration, fostering a culture of positivity, high performance and collaboration aligned to Appian’s values. They will also work extensively with our people, providing coaching, actionable feedback and mentoring to support their career progression and development within Appian.

This roles requires someone who is fluent in both Japanese and English.

To be successful in this role, you will:

- Oversee the delivery of Appian projects to ensure deployment matches client executive and business sponsor expectations.

- Mentor a team and manage multiple large-scale projects simultaneously, nurturing them from inception to launch while collaborating with stakeholders and establishing realistic development guidelines.

- Interface with Appian Sales, Marketing, Engineering, Product Management, and Product Support.

- Work with delivery partners within the region to augment Appian led engagements with partner resources as well as to supplement partner led engagements with Appian resources.

Role

We are looking for an experienced Senior Sales Engineer to join our Commercial SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to commercial customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Role

We are looking for an experienced Senior Sales Engineer to join our Commercial SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to commercial customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

About Tokyo

Applied Intuition entered the Japan market in 2019. The company has rapidly grown and established strategic relationships with major Japanese automotive OEM customers. Based in Otemachi area, the Tokyo site consists of more than 61 employees who previously come from Google, Mobileye, TIER IV, Woven by Toyota, Tesla and other renowned companies.

About the role

Our Account Managers serve in a sales position responsible for developing, leading, and managing the business within a target list of automotive and robotics organizations. 

At Applied Intuition, you will:

• Engage new and existing customer base to explain how Applied Intuition’s infrastructure software tools and services can accelerate AV development
• Proactively and efficiently manage the deployment of resources with dedicated teams, virtual teams, and executive staff in support of business opportunities to ensure successful customer outcomes
• Manage complex enterprise sales campaigns across large enterprise customers
• Develop existing customers and new customer prospects
• Demonstrate advancement of customer relationships
• Create and execute quarterly and annual business plans
• Travel to pursue customer opportunities as required worldwide

We're looking for someone who has:

• Experience selling complex technologies to automotive customers in Japan 
• An entrepreneurial spirit and collaborative mindset
• Experience selling in the Automotive or engineering space is a plus
• Strategic customer development experience
• Good executive presence, communication skills, and credibility
• Japanese and English fluency 

Benefits and Perks: 

• Lunch and dinner allowance
• Equity (RSU) offering
• English / Japanese language allowance
• Company sponsored housing program
• Pension plan (確定拠出年金)
• Fitness & Learning allowance 

About Tokyo

Applied Intuition entered the Japan market in 2019. The company has rapidly grown and established strategic relationships with major Japanese automotive OEM customers. Based in Otemachi area, the Tokyo site consists of more than 60 employees who previously come from Woven by Toyota, Mobileye, TIER IV, Google, Siemens and other renowned companies. We are hiring our first new graduate class - want to learn more?

About the role

We are looking for a talented Communications Manager to join our Marketing team. You will represent the voice of our company’s subject matter expertise in Japan and Korea and will be responsible for research, planning, and end-to-end execution of technical and non-technical communication and content. You will play a significant role in knowledge-sharing and building thought leadership in the autonomous driving industry. 

This role is ideal for a communications professional with exceptional storytelling and writing skills, strong strategic judgement, and the ability to translate complex technologies into compelling narratives. Experience working with traditional and non-traditional media across business, technology, and industry-specific outlets is key to the role, as is the ability to partner closely with executives on thought leadership. 

At Applied Intuition, you will:

• Develop a robust corporate communications strategy to enhance the company's reputation and stakeholder relationships
• Ensure a clear, compelling, consistent brand image and message across all platforms, emphasizing the organization’s thought leadership
• Design and execute media engagement strategies across business, technology, and industry outlets (print, digital, broadcast, and emerging platforms)
• Proactively manage media relations to enhance positive coverage and manage crisis communication effectively
• Develop strategic executive communications, including speeches, presentations, talking points, and interview briefs
• Organize and manage regular media briefings and press moments in partnership with global teams
• Oversee the communications budget, ensuring cost-effectiveness and accurate reporting
• Plan and deliver both technical and non-technical content, including: engineering blogs, customer case studies, testimonial videos, event content and sales and field enablement resources
• Translate complex autonomous driving and software topics into clear, engaging stories for external audiences

We’re looking for someone who has:

• At least 10+ years of proven experience in PR/communications within an agency or in-house, ideally within technology, automotive, or deep-tech industries
• Strong track record of designing and executing communications strategies that generate visibility, credibility, and thought leadership
• Experience working directly with traditional and non-traditional media in Japan/Korea, including pitching, briefing, and shaping narratives across channels
• Exceptional writing and narrative development skills, with examples of recent work
• Native-level proficiency in Japanese; strong English communication skills required

Nice to have:

• Experience in Korea market is a plus 
• Automotive background is a plus 
• Background in journalism, public affairs, content creation, and/or corporate storytelling 
• Content marketing experience in enterprise SaaS/technology space 

Benefits and Perks: 

• Lunch and dinner allowance
• Equity (RSU) offering
• English / Japanese language allowance
• Company sponsored housing program
• Pension plan (確定拠出年金)
• Fitness & Learning allowance 

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Commercial Sales Manager - Japan

Why We Have This Role

Our Commercial Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help a large number of organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use.

How You’ll Find Success

• Takes initiative
• Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.
• Highly communicative and influences effectively, creating trust at the team level.
• Strong track record of exceeding quota.
• Ability to acquire clients
• Strong negotiating skills
• Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts

How You’ll Grow

• Structured promotion process/auto promotion process
• Career Action Planning with Manager
• Internal mobility opportunities

Things You’ll Do

• Build and implement annual category plans to drive the strategic management of all travel and event related spend at Qualtrics
• Develop relationships with senior Qualtrics business stakeholders to maximize
• Lead a team of 6-8 Commercial Account Executives.
• Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development.
• Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history.
• Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting.
• Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization.
• Display a systemic approach to handling meaningful contract negotiations/deals with multiple reps at a time.
• Develop and maintain in-depth knowledge of Qualtrics' solution offerings.
• Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing.
• Serve as an executive sponsor during sales deals.
• Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing.
• Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure commercial sales engagements
• Be part of Japan’s senior management member to team up to grow Japanese Market

What We’re Looking For On Your Resume

• A validated winner that has led teams to breakthrough results
• A bachelor’s degree or higher is required
• At least 6-8 years of individual with field sales experience
• At least two years managing an field sales team
• Ability to travel up to 50%
• Experience using MEDDIC sales processes
• Experience using Salesforce.com and measuring system compliance
• Experience over-exceeding quarterly team quotas through metric-based skill development and
• internal team management
• Experience working on complex contract negotiations
• Native level Japanese language skills, and business or above English proficiency

What You Should Know About This Team

• Our Commercial Sales team has grown to respond to strong client demand for the Qualtrics Insight Platform. This growth has resulted in the need for an exceptional leader with a track record of attracting, developing, and motivating an elite team of commercial SaaS sales professionals.
• Our team is a group of highly driven individuals who are intelligent, organized, and dedicated. We work together to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.

Our Team’s Favorite Perks and Benefits

• Salary + Uncapped Commissions and Accelerators
• 100% Performance based promotions -- not politics or tenure
• Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
• We offer  health insurance and pension coverage, commute allowance,  Japanese 401K program, an annual experience bonus, a wellness stipend to allow you to focus on yourself each quarter, and much more
• The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #onsite

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

About Behavox

Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world. 

From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise. 

Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.

We are looking for fearless innovators who have an insatiable appetite for building what no one has built before. 

About the Role

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Your key responsibilities include: ensuring zero churn by facilitating high ROI for your customers, and expanding your book of business through upsells. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals.

In this role, you’ll be responsible for the end-to-end coordination and execution of functional deliverables during the delivery stage, priming your customer for long-term success. Following go-live your primary focus will be on measuring success of the program and guiding the customer on best practices, engaging executive stakeholders and further penetrating the account. This is an exciting opportunity for the right talented professional to:

- Work with some of the World's largest, most prestigious financial institutions 
- Build strong foundations for our Customer Success team
- Drive ROI across a growing suite of cutting edge Machine Learning powered products

What You'll Bring

• A deep and genuine interest in Behavox as demonstrated by a connection to its mission, marketplace and/or technologies
  
• Knowledge of managing relationships with financial services companies, Enterprise, or large corporations - leading change management efforts and driving customer accountability
  
• Skilled at working with Enterprise, high touch, clients with a BoB of < 10 clients valued higher than $250k
  
• Skilled at identifying revenue opportunities, devising account plans, and negotiating expansion opportunities
  
• Skilled in clear and concise communication (written/spoken) with team members/internal stakeholders and external counterparts, especially at executive level.

What You'll Do

• EXPAND accounts and generate additional revenue within their book of business
  
• REDUCE churn and retain accounts by increasing customer satisfaction
  
• PRIORITIZE strategically to provide customer analysis and activity plans
  
• SOLVE problems whilst applying highly customer-centric practices
  
• WORK across departments (PMs, PMs, AE) to champion for clients

What We Offer

• A truly global mission with a passionate community in locations all over the world
  
• Huge impact and learning potential as our aspirations require bold innovation
  
• Highly competitive compensation
• Benefits include fully covered health coverage for employee and family
  
• Generous time-off policy and flexible work schedule

About Our Process
We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment.

During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.

The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.

Please note that:

• We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process 
• Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.

Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful and human. We craft practical, powerful digital experiences that improve lives and transform businesses. Our teams [based in Japan, Bengaluru, New York, Charlotte, Atlanta, London, and remote] work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services. This is a Tokyo-based position. 

Method is part of GlobalLogic, a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. GlobalLogic is a Hitachi Group Company, and there is extensive collaboration between all group companies. 

Method is seeking a Program Manager to sit at the intersection of internal product development teams and external client stakeholders, ensuring continuous alignment. In this role, the Program Manager will lead and coordinate product managers, designers, engineers, project managers, and test engineers to consistently exceed customer expectations. You will guide project teams as they strategize, design, and deliver custom solutions to address clients’ most complex business challenges.

We are looking for consulting professionals who communicate complex ideas with clarity and conviction, crafting compelling narratives that drive alignment and action. They navigate ambiguity with structured thinking and sound judgment, guide teams toward well-reasoned decisions, and facilitate collaborative sessions that produce tangible outcomes. Drawing on deep client, industry, and domain expertise, they develop credible points of view, address sensitive issues constructively, and build trusted relationships grounded in transparency and accountability. With a strong sense of ownership, they align teams and stakeholders to deliver high-quality results, manage risk, and uphold rigorous standards. Commercially astute and growth-oriented, they translate client needs into well-defined engagements, represent Method and its ecosystem effectively, and contribute to thought leadership and practice excellence through consistently high-quality execution.

Responsibilities:

• Drive client value through all aspects of the digital product lifecycle from ideation to definition to delivery acting as a program management consultant in a fast paced client services environment.
• Act as a cross functional leader supporting teams with product management, design, engineering, and QA. 
• Lead enterprise client engagements in product delivery as a strategic project, client, and people leader. 
• Demonstrate competency in all core program management capabilities with internal teams and clients including: 
• Project Scoping & Delivery Workstream Planning
• Agile Product Delivery (App Team Design & Management)
• Project Stakeholder Alignment & Initial Goal Setting
• Project Health Reporting & Analytics 
• Vendor & Global Resource Management
• Client & Steering Committee Relationship Management
• Project Operations & Financial Management 
• Manage Cross Functional Teams 
• Define scope, goals, and deliverables that support business goals in collaboration with all stakeholders.
• Manage budgets for large programs and facilitate resourcing needs for effective delivery on key client projects. 
• Create and maintain all project documentation including status reports, work plans, risk logs, and presentations.
• Proactively communicate project details across all levels of the organization in a clear and concise manner.
• Listen to clients and team member’s feedback to improve the firm’s holistic program management capabilities.
• Identify adjacent opportunities within active client projects and partner with sales on opportunity pursuits. 
• Assist in developing project management and product management best practices to improve the firm’s delivery.

Qualifications:

• Client-Facing Consulting - Communicates complex ideas with clarity, leads structured decision-making and workshops, and delivers credible, context-grounded recommendations that drive alignment and action.
• Project Leadership - Owns workstreams end-to-end, ensuring high-quality delivery, proactive risk management, and effective collaboration across stakeholders.
• Functionally bilingual in business Japanese (e.g. N2)  and English (e.g. ~TOEPIC 750).
• Account & Business Development - Builds trusted client relationships, identifies growth opportunities, and translates client needs into well-scoped, commercially sound engagements.
• Feedback, Coaching & Mentorship - Actively seeks and provides candid, constructive feedback while coaching others to strengthen performance, trust, and team effectiveness.
• Thought Leadership - Applies deep domain expertise to shape clear points of view, contribute to market-facing content, and elevate practice standards through shared insights and frameworks.Consulting environment and/or agency client services experience required.
• Bachelor’s degree required, Graduate degrees preferred.
• PMP, CSM, SAFE, and/or ACP certifications are a plus.
• 5+ years experience managing large complex product development projects for enterprise organizations.
• Travel as needed (less than 25%).

Location

• Remote first working with occasional need to be in our Tokyo office
• International travel for team and client meetings is required, typically up to 15%.

Why Method?

We look for individuals who are smart, kind and brave. Curious people with a natural ability to think on their feet, learn fast, and develop points-of-view for a constantly changing world find Method an exciting place to work. Our employees are excited to collaborate with dispersed and diverse teams that bring together the best in thinking and making. We champion the ability to listen, and believe that critique and dissonance lead to better outcomes. We believe everyone has the capacity to lead and look for proactive individuals who can take and give direction, lead by example, enjoy the making as much as they do the thinking, especially at senior and leadership levels.

We believe in work/life balance. Seriously. We offer a ton of competitive perks, including:

• Continuing education opportunities 
• Flexible work from home policies
• Commuting allowance
• Housing allowance
• Family allowance
• Wellness allowance
• Additional benefits include support for life events, natural disasters, and annual health check-ups.

Next Steps

If Method sounds like the place for you, please submit an application. Also, let us know if you have a presence online with a portfolio, GitHub, Dribbble or other platform.

You can find more information about how we process your personal data and what your rights are in the Recruitment Privacy Notice.

Any data subject requests received by the TAG team are immediately forwarded to the Privacy team under the TAG Procedure: Data Subject Request. This applies regardless of how the DSR was received (e.g., email, LinkedIn chat, during an interview).

Any privacy incidents that occur during the recruitment process must also be reported to the Privacy team in accordance with our established procedure.

Req: CSQ427R98
Location: Tokyo, Japan

The Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services life-cycle for our customers, from orchestrating the engagement to successful delivery and beyond.

As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning, preparing, managing the delivery and follow-up of our professional services and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Customer Success, Support and Product Teams on campaigns, programs, and content. You will report to the Director, Professional Services.

The impact you will have:

• Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission
• Collaborate with the sales counterpart and engages early in the sales process to seek to understand our customer's needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions
• Identify opportunities for new services by understanding and addressing potential new use-cases and the ability to articulate the business value in the upsell, or extension of services
• Performs as the Engagement Manager in the assigned area with full accountability for meeting/exceeding Professional Services and Training bookings and revenue targets
• Ability to articulate relevant customer success stories, services offerings, and metrics that demonstrate value to the customer
• Consult with clients to understand and analyze engagement scope, requirements, time, cost and benefits. Responsible for estimating, scoping and developing the statement of work documents as necessary
• Drive resolution of delivery challenges, address resource contentions, scoping issues and manage expectations

What we look for:

• Strong fundamental knowledge around Big Data Platforms Implementation from both the technology, operations, and security/governance lenses. Production level experience is preferred
• Proven experience in the following
  • Selling services offerings at either implementation, advisory, education, and change management capacity. 
  • Senior customer-facing roles that require a mix of influencing, validating, negotiating, understanding and execution to both business and technology audiences
  • Consistent track record of identifying customer needs and successfully implementing solutions
  • Owning projects/programs in agile scrum/kanban delivery methodology as well as waterfall methodology
• Strong problem solving skill about customer’s pain points by using modern technologies
• Excellence in presentation skills, providing proposals that enforces good project governance and drive scalable delivery practices to both internal and external executives. 
• High level orchestration skills to align both internal and external stakeholders when proposing large initiatives
• Strong service delivery and program management skills with the ability to synthesize customer success outcomes into well-structured program plans that deliver against such outcomes
• Prior experience in project/program proposal to customers at Consulting, SI, Software/Cloud Vendor is highly preferred
• Bachelors degree in Computer Science or related educational background

Job Summary:​

We are looking for a Technical Program Manager (TPM) to lead and drive complex hardware-focusedproduct programs through the full product lifecycle from concept and feasibility to high-volumemanufacturing (HVM).​

The TPM will work cross-functionally with product management, process development, engineering,manufacturing, supply chain, and global product support teams to ensure programs are delivered ontime, within cost targets, and in alignment with customer and business requirements.​

This role requires strong program execution skills, technical understanding of hardware development,and the ability to manage multiple stakeholders across global teams.​

Responsibilities:​

Own and manage the NPI (new product introduction) program through the PLM development process from concept and feasibility to release.​

1. Drive tollgate-based product life cycle (PLC) management by reviewing stage-specific development tasks with functional owners, tracking milestones, managing risks, and ensuring schedule adherence.​
2. Coordinate with stakeholders on NPI products to meet required specifications, including SEMI standards and hardware requirements.​
3. Track NPI builds and assist with demo lab procurement of new chambers or major retrofits.​
4. Analyze and manage new product costs against ROI targets.​
5. Lead cross-functional teams and act as a communication bridge among R&D, manufacturing, quality, Marketing and sales.​
6. Ensure resource allocation aligns with divisional priorities to meet project timelines for assigned programs.​
7. Define product specifications and identify key hardware changes with stakeholders during the C&F stage.

   Experience & education:​

   1. BS degree in material science, electrical, mechanical, chemical, or industrial engineering, orequivalent technical education.​
   2. More than 3 years of experience in semiconductor marketing, supply chain management, or sales;experience in project management is a strong plus.​
   3. Working knowledge of project management and semiconductor equipment commercialization, withexperience supporting MRS, ROI analysis, cost tracking, and milestone management activities.​
   4. Proficient in learning complex technical subjects.​
   5. Effective communication, negotiation, and written skills; English and Japanese required.​
   6. Demonstrated ability to support effective internal and external collaboration and contribute toresource planning and execution.​
   7. Positive, energetic attitude with a strong work ethic.
   ​

About the Team

The Channel Sales team at Postman is responsible for scaling our enterprise business through strategic partners, including systems integrators, resellers, and technology alliances. We work cross-functionally with Sales, Solutions Engineering, Marketing, and Customer Success to drive partner-led demand, accelerate enterprise adoption, and expand Postman’s footprint within large organizations.

The Opportunity

As a Channel Sales Manager, you will play a critical role in accelerating Postman Enterprise adoption by developing and executing partner-led sales motions. This role is ideal for a seller who thrives in complex, multi-stakeholder environment

What You’ll Do

• Own and develop a defined territory by recruiting, enrolling, and activating strategic partners (SIs, resellers, and technology partners) to drive Postman Enterprise sales revenue
• Build and scale a partner-sourced and partner-influenced pipeline by enabling partners to identify, qualify, and progress opportunities within accounts with large Postman user bases
• Drive partner-led opportunities through the full lifecycle, from joint prospecting and deal qualification to close, in close alignment with direct sales teams
• Develop and execute joint territory and account plans with partners to drive consistent, repeatable enterprise adoption
• Enable partners through onboarding, training, and ongoing coaching to ensure they can effectively source opportunities, position, sell, and deliver Postman Enterprise
• Deliver early partner wins while building toward larger, multi-team enterprise deployments and long-term services-led expansion
• Educate partners and customers on the value of Postman Enterprise throughout the evaluation, adoption, and expansion lifecycle
• Navigate and influence key decision makers within customer organizations by leveraging partner relationships to expand executive-level awareness and engagement
• Act as a trusted advisor and strong listener, identify partner and customer needs and collaborate with internal Postman teams to ensure successful outcomes
• Provide detailed weekly reporting on pipeline health, partner performance, forecasts, and territory progress
• Communicate, organize, and appropriately escalate partner and customer issues including billing, legal, security, onboarding, and technical inquiries
• Collaborate closely with Solutions Engineering, Customer Success Managers, Partner Marketing, and Leadership to build and execute strategic adoption and expansion plans in large accounts
• Provide recommendations based on customer business objectives, usage patterns, and partner capabilities to maximize revenue and long-term value

About You

• 8+ years of experience in channel sales, partner management, alliances, or partner-focused GTM roles within an enterprise SaaS organization
• Proven experience working with AWS, systems integrators, resellers, and technology partners to drive partner-sourced and partner-influenced revenue
• Strong understanding of partner-led sales motions, including co-selling, joint account planning, and opportunity orchestration with direct sales teams
• Experience supporting complex enterprise deals by enabling and influencing partners rather than owning the direct customer close
• Familiarity with developer platforms, APIs, or highly technical products strongly preferred
• Ability to build trusted relationships with partner sellers, practice leaders, and executives, as well as internal sales and SE teams
• Strong communication and collaboration skills, with the ability to influence without direct authority
• Comfortable managing multiple partners and opportunities simultaneously across different stages of the sales cycle
• Data-driven approach to pipeline management, forecasting, and partner performance tracking
• Track record of driving outcomes through enablement, joint execution, and consistent partner engagement
• Customer-centric mindset, with a focus on driving successful adoption and long-term value through partners

Postman hires company builders. You enjoy building partner relationships, creating repeatable motions, and helping scale a high-impact channel business as part of one of the best companies in the world.

The Opportunity

Postman is looking for a Field Marketing Manager to drive pipeline growth and market development in Japan. This role sits within Revenue Marketing and is focused on executing highly localized, relationship-driven programs that establish Postman’s presence and credibility in-market. You’ll work closely with sales to align marketing with account priorities and build strong engagement with key stakeholders.

We’re looking for someone who understands how to operate in a relationship-first market and can execute programs that build trust and long-term pipeline.

What You’ll Do 

Japan Pipeline Contribution & Market Development

• Execute regional marketing plans tailored to Japan
• Drive pipeline through high-touch, relationship-driven programs
• Support early market development and brand presence

Integrated Campaign Execution (Field + ABM + Digital)

• Execute localized programs including:
• In-person events and executive engagement
• Account-based marketing initiatives
• Digital support programs
• Ensure all execution is tailored to local expectations

Sales Partnership & Account Engagement

• Partner closely with Japan sales teams to:
• Identify and engage priority accounts
• Support relationship building and deal progression
• Align marketing efforts to long sales cycles and account needs

Events & Field Programs

• Execute high-touch programs including:
• Executive roundtables and VIP events
• Industry conferences and hosted experiences
• Focus on quality, trust, and long-term engagement

Localization & Market Insight

• Ensure deep localization of messaging, content, and experience
• Provide insights on market dynamics and buyer behavior

Performance & Pipeline Accountability

• Track pipeline contribution and program effectiveness
• Optimize programs based on long-term impact

About You

Experience

• 5–8+ years in field or regional marketing
• Experience in Japan market strongly preferred
• Proven ability to execute localized, relationship-driven programs

Skills & Approach

• Strong localization and cultural awareness
• Ability to build trust with enterprise stakeholders
• Patient, detail-oriented, and execution-focused
• Fluent in Japanese and English required

What Success Looks Like

• Growth in Japan pipeline and market presence
• Strong relationships with key accounts and stakeholders
• High-quality, localized programs that build trust
• Clear alignment with sales and market needs

シニア・アカウント・マネージャー（マテリアルサイエンス）日本

Schrödingerについて

Schrödinger は、原子スケールモデリングおよび物理ベースの化学シミュレーション・ソフトウェアにおける世界的リーダーです。この度、弊社日本営業チームに参画いただける、高い目標意識を持つシニアアカウントマネージャーを募集しています。最先端の科学的ソリューションに情熱を持ち、顧客企業と永続的な信頼関係を構築できる人材を求めています。

営業チームの一員として、先端材料・エレクトロニクス・精密製造などの業界における新規ソフトウェアおよびサービス事業の開拓、案件の発掘・評価・育成をご担当いただきます。お客様は研究者、部門管理職、営幹部まで多岐にわたります。また、社内のアプリケーションサイエンティスト、プロダクトマネージャー、経営陣、他のアカウントマネージャーとも密接に連携していただきます。

こんな方にぴったりの仕事です：

• 計算化学ソフトウェア、リサーチインフォマティクス、および／または材料科学・化学に genuine な熱意を持つ方
• 博士レベルの研究者や、部門管理職、経営層とも、対等に対話できる「科学的素養」を持ったビジネスパーソン
• ビジネス機会をチームと共有することを楽しみ、精度の高い売上予測を維持できる、経験豊富なビジネスストラテジスト
• 顧客が言語化できていない課題や目標を引き出し、自社のソリューションがもたらすビジネス価値を具体的に提示できる方
• 顧客との長期的な信頼関係を築くことに長けた、優れたリレーションシップマネージャー
• 自律的に動ける高いモチベーションを持ち、単独でもチームの一員としても成果を出せる方
• 明確かつ的確なコミュニケーション能力と、複雑な課題を解決する思考力を兼ね備えた方
• 顧客訪問のための国内外出張を前向きに楽しめる方

主な職務内容

• 担当顧客に対する包括的戦略を立案し、四半期・年間売上目標を達成
• 化学、エレクトロニクス、半導体、エネルギー、自動車、航空宇宙など、日本の主要産業における材料科学アカウントのパイプライン構築・管理
• 定期的な顧客ミーティングやセミナーを企画・実施。アプリケーションサイエンティストと連携した技術デモンストレーションを含み、見込み客および既存顧客との信頼関係を構築
• ライセンス契約・サービス契約の交渉・締結。見積作成から契約締結、導入支援まで営業プロセス全体を管理
• 導入後の顧客満足度向上・リテンション活動の実施
• 市場動向の継続的なモニタリング——どのセクターが計算R&Dへの投資を強化しているか、どこにケイパビリティギャップがあるか、Schrödingerが真の価値を提供できる領域はどこかを把握

• 正確かつタイムリーな売上予測の作成、米国本社への定期的な業績報告・市場フィードバックの提供
• 顧客との関係構築・維持のため、国内出張を適宜実施

応募要件

必須要件

• アカウント戦略策定および売上予測の実務経験
• 科学系またはエンタープライズソフトウェア営業における5年以上の経験
• 営業目標達成の確かな実績
• 未開拓市場を自ら育てていく意欲と推進力

歓迎要件

• 化学、生物学、または関連科学分野の学士号
• ビジネスレベルの英語力（会議、プレゼンテーション、文書作成が可能なレベル）

給与・福利厚生

Schrödingerは、優秀な人材こそが企業の成長の原動力であると考えています。そのため、競争力のある基本給、インセンティブプラン、および以下を含む充実した福利厚生をご用意しています：

• フレキシブルワーキング制度
• 年間3週間以上の有給休暇
• 夏季休暇
• 育児及び介護休業制度
• 退職金制度
• 研修及び教育費補助制度

Senior Account Manager (Material Science) - Japan

About Schrödinger

Schrödinger is the global leader in atomic-scale modeling and physics-based chemical simulation software. We are looking for a highly driven Senior Account Manager to join our Japan sales team — someone who is passionate about cutting-edge scientific solutions and capable of building lasting, trust-based relationships with our customers.

As part of the sales team, you will be responsible for developing new software and services business across industries including advanced materials, electronics, and precision manufacturing — identifying, qualifying, and advancing opportunities from initial contact through close. You will engage with a broad range of stakeholders, from researchers and department managers to senior executives, while working closely with internal application scientists, product managers, leadership, and fellow account managers.

Who will love this job: 

• An avid enthusiast of computational chemistry software, research informatics, and/or materials science/chemistry
• A science-fluent business professional who can hold their own in technical conversations with Ph.D.-level researchers and commercial discussions with procurement and executive stakeholders
• An experienced business strategist who enjoys identifying and communicating opportunities with colleagues and maintaining accurate sales forecasts
• An outstanding relationship manager who builds deep, long-term trust with customers
• A highly motivated self-starter who delivers results independently and as part of a team
• An excellent communicator and problem-solver who can translate complexity into clarity
• Someone who approaches customer-facing travel as an integral and enjoyable part of the role

What you’ll do: 

• Develop comprehensive strategies for assigned customers to achieve quarterly and annual sales targets
• Build and manage a pipeline of materials science accounts across Japan's key industries — including chemicals, electronics, semiconductors, energy, automotive, and aerospace
• Plan and conduct regular customer meetings and seminars, including technical demonstrations in collaboration with application scientists, to build trust with both prospects and existing customers
• Negotiate and close licensing and service agreements, managing the full sales cycle from proposal through contract execution and implementation support
• Drive post-implementation customer satisfaction and retention initiatives
• Continuously monitor market dynamics — tracking which sectors are increasing investment in computational R&D, identifying capability gaps, and mapping where Schrödinger can deliver genuine value
• Produce accurate, timely revenue forecasts and provide regular performance reports and market feedback to headquarters in the US
• Travel domestically within Japan as needed 

What you’ll need:

• Proven experience in account strategy development and sales forecasting
• 5+ years of experience in scientific or enterprise software sales
• A demonstrated track record of meeting and exceeding sales targets
• The drive and initiative to build a market from the ground up
• A bachelor's degree or higher in chemistry, biology, or a related scientific field
• Business-level English proficiency — sufficient for meetings, presentations, and written communication (preferred)

Pay and Perks 

Schrödinger understands that it’s people that make a company great. Because of this, we’re prepared to offer a competitive salary, bonus plan, and benefits, which includes mutual-aid retirement plans, over three weeks of paid vacation time, numerous company holidays, a parental and caregiver leave program, and healthcare through our partnership with the Japanese Health Insurance Association, and professional development opportunities including trainings and continuous education support. 

Figma’s distribution partnerships team is focused on unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. This includes accelerating go-to-market (GTM) efforts, serving the needs of our customers, and bringing Figma’s platform to new organizations around the world. We are looking to hire our first partner resource in Japan to specifically support local agencies, systems integrators, consultancies, and commercial partners (resellers).

This is an exciting opportunity to join an emerging team at Figma where you will play an active role in shaping our long-term partner strategy. You will build new partner programs from scratch and scale our existing motions to new customers and partners across Japan. 

This is a full time role in our Tokyo office within a hybrid environment. 

What you'll do at Figma:

• Identify, evaluate, and onboard new prospects for our official distribution partner program
• Manage existing service partners to drive revenue for Figma while serving the needs of our Japanese customers
• Partner with Figma’s GTM teams to source, scope, and progress partner-influenced sales opportunities
• Manage stakeholder relationships with both official and unofficial distribution partners - including identifying new co-marketing and co-selling opportunities
• Foster long-term relationships with partners by creating mutual success plans - including documenting wins and monitoring defined KPIs
• Evaluate opportunities to mature and streamline our relationships with resellers in context of Figma's existing sales model
• Educate our wider partner ecosystem on Figma’s products, services, and capabilities in tandem with the partner enablement team
• Develop and nurture internal relationships with sales, marketing, customer experience, and product teams; understand their needs, advocate for our partners, and find new areas of collaboration

We’d love to hear from you if you have:

• 7+ years of total experience in equivalent or relevant fields
• 3+ years of experience in a GTM organization working with external professional services partners (SIs, agencies, consulting firms) and / or commercial partners (channel resellers, marketplaces, referral partners)
• Built partner tactics, programs, and / or strategies from scratch
• Managed relationships with multiple strategic partners at once to drive new business
• Native-level Japanese and full English fluency

While it’s not required, it’s an added plus if you also have:

• Worked at a service organization or channel partner in a direct GTM role
• Spent time in the design and / or digital product development industry
• Experience selling to technical audiences
• Experience with UX/UI design principles and collaboration tools
• Proven experience using a sales methodology, ideally Command of the Message or MEDDICC

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

場所：AlphaSights東京オフィス 

Location: AlphaSights Tokyo

Client Service Associate への本選考を受ける準備として、ワークショップイベントを開催します。

イベントでのパフォーマンスに応じて、特別選考プロセスにご招待します。

Are you looking for an opportunity to jump into a real working space? Autonomy, high personal impact, and an introduction to the world of business without pigeonholing yourself into any one industry? An induction program that will help you develop the commercial and operational skills you need to launch a successful career in business? To gain hands-on experience in a fast-paced business environment and work on live projects from day one? If this resonates with you, read on.

We’re a global team of ambitious, mission-driven professionals committed to accelerating progress for our clients and for our people alike. In this 1-day event, you’ll deepen your understanding of our business, a day in life, and the culture that makes us outstanding.

【イベント詳細】

日程：

• 2026年7月11日（土）
• 2026年8月1日（土）

開催時間：9:00 AM 〜 6:00 PM JST

〈Note〉内容は各回同一となり、全日の参加が必要です。This one-day workshop requires your full attendance.

内容：

• オフィスツアー / Meet up, Office tour
• 会社説明 / Company Introduction
• 業務体験セッション / Case Study and Role Play Session
• 先輩社員座談会 / Senpai Round Table
• 面接対策講座 / Interview Preparation, Mock Interview
• シニアリーダーシップ セッション / Senior Vice President Talk など
  
  

会場: 

AlphaSights 東京オフィス (日比谷フォートタワー) / AlphaSights Tokyo Office 

応募条件

• 2028年に大学 または 大学院を卒業する予定である (Bachelor degree以上を保有している・する予定であること)
• 日本語・英語がどちらもビジネスレベル以上である (Sessionの半数が英語にて実施されます)
• イベントにおいて、全日の参加が可能である
• 大学・大学院における学部・専攻は不問
• 当社の価値観との整合性：意欲的で、結果志向で、適応性があり、謙虚で共感性のある人物

選考ステップ

1. 英語レジュメを提出 / Submit your resume
2. 日本語・英語による15分のビデオ面接 / Video interview conducted in Japanese and English
3. 選考結果通知、イベント参加日程の決定 / Result announcement

イベント参加後の流れ

本選考 (Fast Track)　※Insight Dayでの実績によって、本選考へ招待されます。
・Essay Writing
・First Round Interview with Talent Acquisition Team (45 minutes)
・Role-Play Interview with a Client Service Team Manager (1 hour)
・Final Interview with a Senior Vice President (1 hour)

*参加者枠には限りがあります。お早めにご応募ください。 

AlphaSightsは雇用機会均等を重視する企業です。

AlphaSights is an equal opportunity employer. 

Role

We are looking for an experienced Sales Engineer to join our Japan Sales Engineering team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to enterprise customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 5+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

About the Role 

Alumni Ventures is seeking an Investment Professional to join the Japan-based investment team, with an initial focus on the Japan US Bridge Fund. The title and level will be aligned with the candidate’s experience.

This role focuses on sourcing and evaluating Seed-stage investment opportunities in Japanese and Asian startups, partnering closely with US-based investment professionals to conduct diligence and support final investment decisions, and contributing to the broader development of Alumni Ventures’ activities in Japan and the region.

Alumni Ventures operates with the energy and pace of a high-growth startup. The Japan office represents a startup within Alumni Ventures and is building the firm’s presence locally. This role will be part of growing Alumni Ventures Asia and shaping how the firm operates in the region. Success will require flexibility, comfort with ambiguity, substantial self-direction, and the ability to operate autonomously while remaining aligned with a global investment platform.

Critically, success in this role also demands fluency with modern AI tools. Alumni Ventures expects its investment professionals to actively leverage AI—for market research, deal screening, diligence analysis, and memo preparation—as a core part of how they work. The ability to harness AI to move faster, go deeper, and produce higher-quality work is not optional; it is a baseline expectation and a meaningful competitive advantage.

Over time, this role is expected to become part of a larger local investment team as Alumni Ventures expands its presence in Japan. Alumni Ventures is open to applicants globally who bring strong context, networks, and insight into the Japanese and broader Asian startup ecosystems.

Reporting & Collaboration

The substantial collaboration will be with US-based investment professionals across Alumni Ventures.

In Tokyo, this role will support the Regional Executive Managing Director for APAC, the Chairman of Alumni Ventures Japan, and the General Manager of Japan in advancing Alumni Ventures’ regional investment activities.

The position requires strong cross-cultural communication and the ability to operate effectively within a distributed, global investment platform.

What You’ll Do:

Deal Sourcing & Ecosystem Development

• Identify and source high-potential Seed-stage investment opportunities across Japan and select Asian markets.
• Build and maintain relationships with founders, angel investors, seed funds, incubators, accelerators, universities, institutional LPs, and other ecosystem participants across Japan and the region.
• Work closely with sourcing partners including universities, other venture capital firms, and LP networks to generate high-quality deal flow.
• Leverage AI-powered research and intelligence tools to identify emerging founders, track ecosystem signals, surface thematic trends, and enhance both the quality and speed of deal sourcing.
• Maintain a disciplined and organized investment pipeline.
• Represent Alumni Ventures at industry events, conferences, pitch competitions, and ecosystem gatherings across Japan and the region.
• Work with the local team to plan and execute Alumni Ventures sponsored events in Tokyo and regionally.
• Contribute to the continued development and visibility of Alumni Ventures’ presence in Japan and Asia.

Initial Screening & Investment Evaluation

• Conduct first-round screening of potential investments, including founder interviews, product review, market assessment, and competitive analysis.
• Evaluate team quality, traction, market size, business model, and technology differentiation.
• Utilize AI tools to accelerate market research, competitive landscape mapping, and preliminary company assessment, enabling faster and more thorough first-pass evaluation.
• Develop structured investment summaries and preliminary analysis for discussion with US-based investment professionals.

Diligence & Investment Process

• Work closely with US-based investment professionals to coordinate full diligence processes, including financial review, legal considerations, and market validation.
• Apply AI-assisted workflows to improve the efficiency and depth of diligence—including market sizing, comparable analysis, and investment memo drafting.
• Support preparation of investment memos and materials for internal review and investment decision-making.
• Assist in structuring and executing investment transactions in coordination with Alumni Ventures legal and back-office teams.

Portfolio Support, Follow-On Evaluation & Global Connectivity

• Maintain relationships with portfolio companies and support founders post-investment.
• Evaluate potential follow-on investments as Seed-stage portfolio companies mature and progress through subsequent financing rounds.
• Contribute to monitoring portfolio performance and tracking key metrics to inform follow-on decisions.
• Support Japanese and Asian founders in exploring options to access international capital and growth opportunities, including connections to US-based investors, partners, and market expansion resources.
• Develop and maintain market intelligence on the Japanese and Asian Seed-stage ecosystem, including sector trends, emerging themes, and competitive dynamics.

Who You Are 

• 3–8+ years of experience in venture capital, investment banking, consulting, corporate strategy, or an early-stage startup environment.
• Knowledge of the Japanese startup ecosystem is preferred; familiarity with broader Asian startup markets is a plus.
• Experience in or exposure to the US venture capital ecosystem is preferred.
• Bachelor’s degree required; MBA or advanced degree preferred.
• Demonstrated analytical rigor and ability to evaluate early-stage business models and technologies.
• Strong communication skills in both Japanese and English, with the ability to collaborate effectively across geographies.
• High level of professionalism and judgment when representing Alumni Ventures externally.
• Entrepreneurial mindset and comfort operating independently in a fast-paced, evolving investment environment.
• Genuine fluency with AI tools (e.g., ChatGPT, Claude, Gemini, Perplexity) and a demonstrated ability to integrate AI into daily workflows—including deal research, sourcing, screening, and memo preparation. This is not a “nice to have”: Alumni Ventures expects its professionals to use AI to work smarter, move faster, and deliver higher-quality output.

What Success Looks Like

• A consistently strong pipeline of high-quality Seed-stage opportunities across Japan and select Asian markets.
• Strong sourcing partnerships with universities, venture firms, institutional LPs, and ecosystem stakeholders that generate differentiated deal flow.
• Clear, rigorous first-level screening that enables efficient collaboration with US-based investment professionals.
• Thoughtful evaluation of follow-on opportunities as portfolio companies mature.
• A visible and respected presence for Alumni Ventures in the Japanese and broader Asian startup ecosystem, with founders viewing Alumni Ventures as a bridge to global capital and growth opportunities.
• Demonstrated leverage of AI tools to enhance personal productivity—producing faster, deeper research and higher-quality investment analysis than traditional workflows alone would permit.

Location & Work Authorization

• This role is based in Tokyo, Japan. Travel is expected within Japan and across Asia for ecosystem development and portfolio support. Periodic international travel, including to the United States, is expected for investment collaboration, portfolio engagement, and firm-wide meetings.
• Candidates must be authorized to work in Japan at the time of application and throughout employment. Alumni Ventures is not able to provide visa sponsorship for this position.
• Professional fluency in both Japanese and English is required.
• Deep knowledge of the Japanese startup ecosystem, including local networks and market dynamics, is essential for success in this role.

Our Culture & How We Work at AV
Regardless of title, this is what great looks like at AV.

• Put team and stakeholders first. We win together and measure success by the value we create for our investors, founders, and each other.
• Take extreme ownership and bias toward action. We act like owners, move with urgency, and follow through.
• Debate rigorously and commit fully. We welcome diverse views, use data and sound judgment, and once aligned, execute as one team.
• Focus on what matters most. We prioritize impact, simplify where possible, and channel energy where we have a real advantage.
• Be AI-forward and tech-optimistic. We actively use AI and emerging technologies to work smarter, make better decisions, and amplify human judgment — not replace it.
• Stay curious and think big. We are continuous learners, aim high and build for long-term impact.

Benefits & Perks
We offer a flexible, employee-first benefits program designed to support your health, financial well-being, and life outside of work. Benefits begin shortly after hire and are designed to give you choice and flexibility based on your needs.

• Comprehensive health coverage with multiple plan options, including employer-funded deductible support and HSA contributions
• Dental and vision plans with multiple coverage tiers
• Tax-advantaged accounts including HSA, FSA, and commuter benefits (with monthly employer contribution)
• 401(k) with company match and immediate vesting
• Company-paid life and disability insurance, plus optional supplemental coverage
• Additional support programs including EAP, health advocacy, and wellness resources
• Flexible, unlimited PTO and generous paid parental leave
• 11 company holidays

The opportunity
Unity is looking for a Senior Channel Partner Account Manager to join our growing Channel Partnerships organization in Japan. In this role, you will drive revenue growth through strategic partnerships with some of the most influential companies in the region, delivering Unity’s leading solutions to world-class clients.

As the regional channel sales champion, you will foster end-to-end partner relationships, drive outstanding reseller account management practices, and accelerate incremental revenue growth. Core to your success will be collaborating with our reselling partners to establish business goals, align on performance metrics (e.g., sales pipeline depth and revenue generation), and contribute to Unity’s continued success in key industries.

This position offers an excellent opportunity to make a significant impact, influencing both short-term gains and long-term strategic growth. You will work alongside an innovative and collaborative team, playing an active role in shaping the future of Unity’s channel partnerships in Japan and across APAC.

What you'll be doing

• Manage and grow key channel partners in Japan, driving revenue while strengthening and scaling a high-performing partner ecosystem.
• Own the end-to-end partner lifecycle by actively recruiting new partners, enabling them for success, and activating them to generate pipeline and revenue.
• Act as the primary point of contact for partners, aligning closely with sales and business development teams to drive joint growth initiatives.
• Lead annual business planning and performance reviews to ensure accountability and consistent achievement of KPIs.
• Design and execute ambitious go-to-market strategies, including onboarding, enablement, and co-marketing programs to continuously expand and energize the partner ecosystem in Japan.

What we're looking for

• Proven Partner Sales Mastery: Demonstrated expertise in "sell-with" and "sell-through" strategies, with a track record of driving revenue through a robust partner ecosystem.
• Industrial Sector & SaaS Proficiency: Deep understanding of SaaS business models combined with hands-on sales experience in Japanese industrial sectors like Automotive, Aerospace, and Manufacturing.
• Strategic GTM & SI Collaboration: Strong background in developing Go-To-Market (GTM) plans and managing complex relationships with System Integrator (SI) partners to scale market presence.
• Partner Recruitment & Onboarding: Proactive ability to identify, recruit, and enable new partners, ensuring they are equipped to represent the solution effectively in the local market.
• Business Acumen for Balanced Growth: Skill in delivering immediate revenue results while simultaneously shaping long-term strategic growth and profitability for partners.
• Fluent Japanese and English (Spoken and Written)

You might also have

• Sales experience in industrial sectors such as automotive, aerospace, construction, engineering, or manufacturing.
• Knowledge of emerging technologies (Real-time 3D, Digital Twins, Enterprise SaaS)
• Experience with Digital Transformation (DX) projects

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN

The opportunity
Unity's Partner Success team is looking for a Senior Partner Relations Manager who combines technical depth with a genuine interest in helping developers build and succeed.

Working directly with developers and their technical leadership, you’ll help ensure Unity productions succeed across the world. Our customers create everything from small mobile projects to AAA console games and immersive multi-user VR experiences, and they’ll benefit from your expertise, judgment, and collaborative problem solving.

As a Senior Partner Relations Manager, you’re the bridge between customers and Unity. You’ll sit on the front lines with our most strategic accounts, provide thoughtful technical guidance, and manage the full customer relationship through the post sales journey. You’ll be a trusted adviser, a steady presence in moments of pressure, and a credible peer to the engineers and technical leaders you work with.

What you'll be doing

• Serve as the primary point of contact for high-profile gaming and entertainment customers, defining strategic success plans and building strong relationships with technical and executive stakeholders through regular engagement, including occasional on-site customer visits.
• Develop deep knowledge of customer projects and tech stacks to provide expert guidance on Unity products; help customers design technical solutions, integrate new capabilities into their pipelines, and accelerate project success.
• Lead internal account teams (sales, engineering, product) to ensure a cohesive customer experience, while driving the resolution of urgent issues by enlisting resources across technical support and engineering.
• Directly influence Unity's product roadmap by monitoring customer feedback and sentiment, surfacing insights from your portfolio, and championing findings through Voice of the Customer reports.
• Contribute to a culture of growth by sharing knowledge across the team and performing other related duties as assigned to support the evolving needs of our customers and the business.

What we're looking for

• Experience in game development, real time 3D, or a related technical domain (whether you've shipped a title, worked in a game studio, or built on a real time engine like Unity or similar). You understand the realities of game production from the inside, including production pipelines and the challenges developers face day to day.
• Hands-on experience with Unity tools (Graphics, Asset Bundles, Addressables, Profiling) or equivalent real time engine tooling, paired with a solid understanding of AI workflows and Generative AI, and how they can benefit game development.
• Experience managing technical and executive stakeholders with confidence and empathy. Strong communication skills, with the ability to translate sophisticated technical content into clear business value. You tackle challenges with diplomacy and a solutions-focused approach.
• A demonstrated commitment to customer centric service, on time delivery of complex solutions, and a collaborative, team first mindset. You guide customers through new opportunities with a positive and constructive outlook.
• Fluent in Japanese and English.

You might also have

• Experience developing a multiplayer title
• Shipped mobile games professionally
• Experience in Customer Success, Developer Relations, Technical Account Management, or Engineering leadership
• Fluency in a second/third language beyond Japanese and English

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN

A Snapshot 

As the Senior Cost Manager based in Tokyo, you will be work with the Associate Vice President of Cost and working closely with the rest of the Development team, you will make your mark in a number of ways: 

• Responsible for implementing the strategic direction for the Construction Cost Management program whilst contributing to the process, improvement and standardization across multiple global geographies 
• Manage and overview the following Construction Cost Control Operations across multiple sites in conjunction with the appointed cost control teams (where applicable) and Vendor QS firms 

Your Day to Day 

• Pre-contract cost estimation and benchmarking 
• Value Engineering and Cost/Function optimization workshops, from design inception through to project close out 
• Challenge and probe proposed design solution in order to drive best value 
• Contract Procurement and Award – Assist Construction & Procurement Department in issuing, reviewing and analyzing the Contractor bid returns 
• Actively take part in post-bid interviews with the goal of identifying the most complete bids which offer the best value. This is done through the bid level process, scope review, rate review and omission analysis 
• Producing Tender Reports to support bid review and recommendations 
• Provide on-going Cost Management and Cost Review support to the CM team during the currency of the construction period i.e. Estimates, Claim Review, Value Engineering 
• Track monthly construction accruals across all region projects, collaborate closely with and report to the APAC Financial Team 
• In conjunction with Procurement manage QS Vendor Procurement, assessment of tender returns and vendor selection 
• Manage QS Vendor engagement during project tenure – to include invoicing and payments, key figures and performance review 
• Provide cost estimating support to internal AirTrunk teams – Construction Managers, Tech, Finance, Procurement 
• Provide salient and accurate construction cost data as a vital input for strategic decision-making process – spanning the full range of AirTrunk’s construction programme 
• Provide both formal and ad-hoc reporting to various management teams within the AT group 

Requirements  

• Bachelor's degree in quantity surveying or construction management 
• 10+ years of proven experience 
• Fluency in Japanese and English (reading, writing, and speaking)  
• Successfully delivered high value projects at the right cost and across different jurisdictions 
• Strong cost management capability with both high-level perspective and deep-dive analytical skills 
• Great teammate with the ability to work autonomously 
• Excellent communications skills coupled with excellent report and bid writing skills 
• Incredibly flexible and adaptable to a dynamic fast-paced, collaborative environment 
• Willing to make decisions and be accountable for them 
• Ability to deliver effective presentations to customers, peers and management 
• Good leadership competence to lead multi-disciplinary teams across multiple geographies 

Program Manager - Japan Programs

Full Time
Location: Tokyo, Japan

Salary: $3,000-$5,000/month

Description

gener8tor fosters innovation ecosystems through its accelerator programs, venture capital funds, and skills-based workforce initiatives. With a strong track record of supporting high-growth companies, gener8tor has expanded across the U.S. and internationally, building partnerships with governments, corporations, universities and economic development organizations to drive entrepreneurship and economic impact. gener8tor operates accelerators across 45 cities, 25 states and 3 countries, working with more than 300 startups per year. To date, gener8tor has worked with more than 2,000 startups that have cumulatively gone on to raise more than $2.9B in financing and employ more than 14,000 people.

gener8tor is a nationally ranked venture capital firm and accelerator. We run programs for startups, musicians, artists, and innovators from all walks of life. In Japan, gener8tor partners with JETRO, local governments, and ecosystem leaders to deliver multiple programs that support Japanese startups as they expand globally.

We are seeking a Japan-based, fully bilingual (Japanese/English) Program Manager who will oversee the execution of gener8tor’s programs in Japan, including initiatives with partners such as JETRO and City/Prefectural governments. This role is ideal for someone who thrives on building deep connections with founders, mentors, investors, and community stakeholders — and who is excited to help Japanese startups prepare for and succeed in international markets.

You’ll be responsible for recruiting and selecting startups, running accelerator programming, managing relationships with partners, and ensuring participating founders have every possible opportunity to succeed.

Responsibilities

Program Leadership & Execution

• Oversee the recruitment, logistics, and execution of multiple gener8tor programs in Japan.
• Manage hybrid, virtual, and in-person program components (Japan-based and overseas immersion).
• Deliver high-quality founder support through mentorship, connections, and resource sharing.
• Serve as the lead mentor and coach for participating startups, providing guidance during and after each program.

Founder & Ecosystem Engagement

• Recruit and select promising Japanese startups with global ambitions.
  Build and maintain strong relationships with founders, mentors, investors, corporate partners, and community leaders.
• Actively engage in Japan’s startup ecosystem including attending events, speaking on panels, and connecting stakeholders.
• Support alumni with ongoing introductions to mentors, sponsors, and investors.

Partnership & Stakeholder Management

• Manage relationships with JETRO, local governments, and other program partners, providing reporting and updates as needed.
• Coordinate with gener8tor’s central team to align programming, marketing, and operations with national standards.
• Represent gener8tor externally to promote Japan as a hub for global entrepreneurship.

Requirements

Fluency in both Japanese and English is required as programming will be conducted in both languages.

• Entrepreneurial spirit and self-starter mentality. Experience as a founder, in a venture-backed company, or in venture capital is preferred.
• Deep commitment to building the startup ecosystem in Japan and supporting international expansion.
• Ability to work independently in a fast-paced environment and juggle multiple projects.
• Strong interpersonal and relationship-building skills across cultures.
• Flexibility to work some nights and weekends; willingness to travel domestically and internationally.
• Commitment to equity across race, place, and gender.
• A “no job is beneath me” mentality and willingness to roll up your sleeves.

Preferences

• Previous experience starting, working at, or coaching startups.
• Experience with accelerator or entrepreneurship programs.
• At least one year of program or product management experience.
• Relevant bachelor’s degree or equivalent experience.

At gener8tor we…

• See genius in every community. We believe the company has a chance to accomplish a generational challenge in bridging genius with opportunity.
• Never self-defeat and have a “play to win” mentality. We revolve everything we do around helping the entrepreneurs in our programs.
• Are curious. We work hard to find hidden gems others overlook.
• Believe no job is beneath us. We wipe down the tables and load up the U-Hauls with enthusiasm. Work as a team to get things done!
• Strive for “that guy emailed me.” Based on a story from our founders, we share a commitment to take a bottom-up approach to building strong, personal, 1-1 relationships. We believe that the best way to quality is through quantity. 

Our values are core to how we work. If they don’t resonate with you, this role might not be the right fit.

Apply

To apply, please fill out the form below.

Location: Seoul, South Korea OR Tokyo, Japan (Relocation support available)

About the Team:

The North Asia Regional Management Office partners closely with Agoda’s regional leadership to deliver actionable insights, align cross-functional objectives, and drive high-impact strategic initiatives. Our mandate is to translate top-level priorities into operational excellence, transforming early-stage concepts into scalable business opportunities that accelerate local and regional growth. 

Why Join Us? 

This is a unique opportunity to drive strategic impact at scale, working at the intersection of analytics, strategy, and operations in one of the most dynamic regions for Agoda. If you are passionate about solving complex business problems and thrive in a collaborative, high-performance environment, we invite you to join our team and shape the future of travel in North Asia. 

The Opportunity:

As Senior Manager/Lead of Strategy & Operations, North Asia, you will play a pivotal role in shaping Agoda’s strategic direction across the region. You will lead mission-critical projects, working alongside senior leaders in product, supply, marketing, and finance to deliver on our most important business objectives. Your expertise in market and data analysis will inform executive decision-making and unlock new avenues for growth. 

Key Responsibilities:

• Strategic Planning: Design and implement long-term strategies that drive sustainable business growth and competitive advantage. 
• Performance Management: Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability. 
• Program Execution: Lead the end-to-end delivery of strategic programs, ensuring alignment with business goals, timely execution, and continuous improvement. 
• Stakeholder Engagement: Build trusted relationships with senior stakeholders, facilitating clear communication and cross-functional collaboration to advance shared objectives. 
• Market & Competitive Analysis: Conduct rigorous market research and competitor benchmarking to identify emerging trends and inform strategic priorities. 
• Data-Driven Insights: Leverage advanced analytics to evaluate business performance and guide data-driven decision-making. 

What We’re Looking For:

• Education: Bachelor’s degree in Business, Economics, Finance, or a related field; MBA or equivalent advanced degree strongly preferred.
• Experience: Experience in strategy, management consulting, or a related discipline, with a proven record of leading complex, high-impact initiatives.
• Analytical Acumen: Exceptional quantitative and analytical skills, with the ability to distill complex data into actionable insights.
• Leadership: Demonstrated ability to lead cross-functional teams and drive projects to successful outcomes in a fast-paced environment.
• Communication: Outstanding verbal and written communication skills, with the ability to influence and engage senior stakeholders.
• Problem-Solving: Strong strategic and creative problem-solving capabilities, with a track record of addressing complex business challenges.
• Project Management: Advanced project management skills, including the ability to manage multiple priorities and deliver results under tight deadlines.
• Stakeholder Management: Experience building and maintaining relationships with key internal and external stakeholders.
• Technical Proficiency: Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and financial modeling.

#South Korea #Japan #Singapore #Hong Kong #Strategy # Ops # Business Growth #Leadership #Agoda # Hiring

#LI-RS1