The Role:

What You Will Be Doing:

The candidate brings years of experience to the table to organize and help promote future scalability throughout the organization.This key role will be the point of contact to address and resolve service incidents and requests raised by the users primarily in Japan, in line with the Service Desk objectives and therefore to satisfy the communication needs of the IT staff and the employees of the organization.

We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

Responsibilities:

• Provide tier 1 hardware and software support for local and remote Mac OS X and Microsoft Windows users in Japan
• Shipment as well as provision/installation of IT equipment such as Monitors, laptops, cables and peripherals at desks
• Provision new laptops, set up workspaces, and handle on-boarding orientation for new hires.
• Source and manage inventory for our Japan offices(Tokyo & Osaka)
• Support telecommunications, Audio Visual and digital signage technologies such as VoIP phones, Zoom, Logitech conferencing devices etc.
• Provide desk-side support for our Japan office employees
• Assist in developing and documenting standards and procedures for Japan end-user support.
• Provide base-level systems and network support in conjunction with our Server and Network teams.

Experience:

1. Min 3 years’ IT Help Desk or desktop support experience
2. AD/Okta account creation/maintenance experience
3. Experience administering and working with common cloud-based enterprise solutions (e.g., Gmail, GDrive, Slack,, Zscaler, Crowdstrike etc.)
4. Basic knowledge of endpoint security and management
5. Audio Visual Support experience(Zoom, Neatboards, Logitech TapIP, scheduler)
6. IT Hardware asset management experience(Procurement, Shipment, stock mgmt, material inward/outward movement)
7. Mac OS X and Windows 10/11 support experience
8. Mobile device support experience (preferably iOS/Android)
9. Good with the following processes: New hire on-boarding and Leavers Off-boarding
10. GSuite, Okta, JAMF and Airwatch (Workspace One) administration experience is a plus
11. Tech Certifications, ITIL foundation cert is desirable
12. Ability to speak both in English (Conversational level is acceptable) and Japanese languages fluently is a must.

Desired additional Skills:

• Excellent communication skills, ability to handle users and leaders at all levels - L2
• Logical thinking and Decision making - L2
• Negotiation Skills - L1
• Presentation Skills - L1
• Escalation Management - L2
• Incident Triage - L1
• Major Incident Management - L1
• Service Request fulfillment - L1
• Knowledge(KB) Articles creation in ServiceNow - L1

#LI-ONSITE (Tokyo)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Representative (SDR) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing

products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

For the first months, you’ll be part of the SD Associate program which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you’ll continue

learning and growing in your career as part of Stripe’s Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people.

We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

*Please note: This job posting is for future pipeline building. We are always on the lookout for top talent and would love to start connecting with candidates proactively. As the team is expanding rapidly, we anticipate a role opening up within the next 1–6 months (or potentially sooner).

What you’ll do

Responsibilities

• Research and create outreach materials for high value prospects, in partnership with SDRs and AEs
• Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings
• Execute outbound sales plays created by marketing Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing
• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
• Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• A track record of top performance or prior success
• Superior verbal and written communication skills
• Self starter who is able to operate in a hyper growth environment
• This role requires in-office participation three (3) days per week in Stripe office

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and

turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

An Account Executive, SMB at Stripe partners with small and medium-sized businesses to help them leverage Stripe’s financial infrastructure to accept payments, grow revenue, and scale efficiently. These customers range from high-growth startups to established SMBs, often looking to expand their use of Stripe products to optimize operations and unlock new revenue streams.

The SMB team is a strategic priority for Stripe, and SMB AEs play a critical role in driving customer growth, adoption, and retention. They act as trusted advisors to business owners and operators, helping clients maximize value from Stripe’s products while scaling their businesses.

What you’ll do

SMB AEs engage with both existing and prospective customers, managing the full sales lifecycle—from lead generation and discovery to solution design, negotiation, and post-sale adoption. They work cross-functionally with Product, Risk, Marketing, and Operations teams to deliver tailored solutions that address each customer’s unique needs.

Responsibilities

• Partner with a growing SMB to expand their payments or financial infrastructure, driving adoption of additional Stripe products
• Lead contract renewals, upsell opportunities, and commercial negotiations to increase revenue and market share
• Generate new business through outbound prospecting, cold outreach, research, and networking within their territory
• Collaborate with Product, Risk, and Operations teams to solve complex client needs and improve Stripe’s platform and offerings
• Deliver compelling proposals and business cases to help SMBs understand the long-term value of Stripe
• Develop repeatable strategies, scalable processes, and go-to-market programs that drive product adoption, retention, and growth across the SMB segment

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3 years of experience in solution sales field
• Verbal and written communication skills in both English and Japanese
• Ability to understand complex requirements and craft custom solutions
• Strong analytical and quantitative capabilities including comfort with basic financial modeling
• Superior verbal and written communication skills
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology

Preferred Qualifications

• Ability to understand the Stripe API
• Experience with Excel and SQL, or a willingness to learn.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

In this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe.

As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management.

What you’ll do

As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients.

Responsibilities

• Own the full onboarding cycle for mid-market and enterprise companies from contract signing through launch.
• Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline.
• Partner with other Sales and Technical Services teams to improve the overall Stripe user journey. 
• Engage with Product and Engineering teams to help drive product strategy for large users.
• Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.  The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience working with strategic customers on technology solutions, with a track record of top performance
• Ability to understand complex business requirements and craft tailored solutions
• Quick learner with the ability to explain technical concepts to Stripe’s largest customers
• Proven project management skills and strong critical thinking abilities 
• Experience identifying and solving internal process inefficiencies 
• Superior verbal and written communication skills
• Ability to operate independently in a highly ambiguous and fast-paced environment

Preferred qualifications

• Prior experience at a growth stage Internet/software company
• Experience in the payments industry
• Knowledge of APIs 
• Knowledge of SQL

Japan Regulatory Compliance & Money Laundering Reporting Officer (RC & MLRO)

Stripe is seeking a highly experienced and strategic Regulatory Compliance & Money Laundering Reporting Officer (RC & MLRO) to lead our regulatory compliance and financial crimes program in Japan. This role sits within the Affiliates pillar of the Financial Crime, Compliance & Risk Oversight (FinCRO) organization, and you will be reporting to the APAC Affiliates Lead. 

You will be the named RC & MLRO of Stripe Japan and will lead/assist in the registration of Stripe Japan as a Funds Transfer Business Operator (FTBO) with the Kanto Local Finance Bureau (KBF), under the oversight of the Japan Financial Services Agency (JFSA). In your role as the RC & MLRO, you will be the principal decision-maker and strategic lead on regulatory compliance and  financial crime risk management decisions, serving a critical role in ensuring Stripe’s continued safe growth and success in Japan.  You will also be the public face of FinCRO in Japan. The ideal candidate must have deep subject matter expertise and a proven track record building and evolving tech-forward regulatory compliance and financial crime programs (collectively, compliance programs). 

Key Responsibilities

• Strategic Leadership: Develop and implement a robust and effective compliance strategy for Japan, aligning with global FinCRO objectives and business goals, leveraging AI, data science and automation wherever possible. Provide regular reporting and updates to the Stripe Japan’s Board of Directors  regarding the health and effectiveness of the compliance programs.
• Regulatory Compliance and Financial Crimes Programs Oversight: Act as the RC & MLRO, owning and enhancing Stripe Japan's compliance programs, in particular, ensuring the financial crime program is designed to efficiently and effectively prevent, detect, and report money laundering, terrorist financing, and other financial crimes.
• Regulatory Management: Proactively engage with local regulators to shape the future of fintech oversight, advocating for tech-enabled compliance solutions. Serve as the primary point of contact for regulators and an ambassador for Stripe in Japan. 
• External influence: Act as a thought leader in the payments industry, representing Stripe in external forums and groups to help modernize regulatory expectations for the fintech era. 
• Partner and Relationship Management: Build and maintain trust and strong, collaborative relationships with key financial partners, including banks, payment networks, and other third-party providers. Educate partners on Stripe’s compliance programs and controls, and serve as the senior point of contact for escalations.
• Advisory and Consultation: Exercise oversight to ensure Stripe’s program and controls are fit for purpose. Provide expert advice to key stakeholders on product development to foster compliance by design.

Qualifications

• Experience: 10+ years of experience in financial crime, with a significant focus on financial services, fintech, or payments, and deep contacts - and influence - across the industry 
• Regulatory Knowledge: Deep and current knowledge of financial crimes and other relevant financial services laws and regulations across Japan.
• Communication: Exceptional communication skills, with the ability to articulate complex regulatory concepts to both technical and non-technical audiences.
• Strategic Mindset: Ability to think strategically and translate complex regulatory requirements into creative and practical solutions.
• Problem-Solving: Strong analytical and problem-solving skills, with a data-driven approach to decision making
• Resilience: Define and iterate on Stripe Japan’s risk appetite, ensuring a defensible stance as Stripe explores new, high-growth verticals and opportunities
• Data proficiency: High data literacy, ability to work closely with data teams to identify emerging financial crime patterns and validate the effectiveness of detection models

• Certifications: CAMS (Certified Anti-Money Laundering Specialist) or other relevant professional certifications are a plus.

Nice to Have

• Experience working in a global, matrixed organization.
• Deep competence navigating the regulatory guardrails amidst a high-growth environment 

This position offers an exciting opportunity to lead innovative compliance programs in Japan.

Your Role

We’re looking for a Customer Success Manager to look after a portfolio of sports teams in Japan, focusing on providing the maximum benefit to customers while ensuring the company a high ROI out of their subscriptions. The number one priority? Renewals for next season. 

In this role, you’ll: 

• Develop strong customer relationships. You’ll maximize satisfaction across a group of accounts and become a trusted partner for your customers. 
• Be involved in all aspects of support and account management. You’ll demonstrate the products, educate customers, and carry out a range of engagement and commercial activities.
• Work toward goals. Throughout the year, CSMs aim to achieve quarterly and yearly renewal targets. You’ll run meetings to understand client needs and identify opportunities for upselling additional services.

Location

We’re looking to hire someone who can work from our Tokyo, Japan office, with a minimum of three days in the office per week.

Must-Haves

• Excellent communicator. Presentation skills are key in this role.
• Analytical. You’re comfortable looking through metrics that showcase user behavior and engagement.
• Proactive. You’re always on top of reaching out to clients, and you love going the extra mile to help a customer.
• Empathetic. You can step into the customer’s world, understanding their problems to provide better solutions.
• Organized. You have workflows and processes that help prioritize what’s most important.
• Delegator. You know what to take on yourself and what can be sent off to other areas within Hudl to best serve your customer.
• Bilingual. Fluent Japanese and business-level English are a must (any other languages are a plus).  

Nice-to-Haves

• Sports technology savvy. If you already understand our products and are able to effectively communicate their value to clients, that’s a plus. 
• Coaching and/or athletics background. If you’ve lived the life, you’ll understand where the customer is coming from.
• Growth mindset. You’re not willing to settle for where you’re at.
• Previous sales experience. You’ve walked the walk.
• Salesforce (CRM) experience. You’re comfortable navigating Salesforce (or a similar CRM) to track activity, manage opportunities and follow sales processes.

Compensation

Your Role

We’re looking for an Account Executive to join our team in Tokyo, and work directly with sports organizations across basketball, volleyball and baseball. You’ll primarily focus on professional teams, helping them unlock technology solutions to help them win. As a Sales team, our goal is to understand our clients' pain points and needs to help them make the most of our solutions. This is an exciting opportunity for an ambitious professional to focus on growing existing customers and signing new ones.

We’re looking to hire someone who can work from our Tokyo, Japan office, with a minimum of three days in the office per week.

This role requires 3 days in the office per week, so we're currently considering candidates who live within a commuting distance of our offices in Tokyo.

Must-Haves

• Experience. You’ve spent several years in a customer-facing sales role or as a Sales Development Representative, and you’ve shown a commitment to your sales education by enrolling in a development programme. 
• Motivation. You love to beat your own records, expect the best from yourself, and want to keep improving.
• Organisational skills. You own your territory by mapping out your days with the prospects you’re going to contact, and you’re comfortable working in a remote environment.
• Passion for sport and technology. You can’t wait to bring the best sports software in the world to teams across Japan.
• Communication skills. You build relationships and network naturally. You’re not afraid to call the decision-makers and close a sale. You love to talk to people and feel comfortable on the phone or on video conference calls. 
• Creativity. You proactively plan and reimagine how to help customers.
• Teamwork. Collaboration is key to our success at Hudl. While you're adept at working independently, you also thrive in a team environment. You understand the importance of leveraging collective strengths and supporting your colleagues to achieve shared goals.
• Business level English. Fluency isn’t necessary but you’ll need to be able to understand our resources and ask questions.
• Travel. You’re happy to hit the road and visit customers on a monthly basis.

Nice-to-Haves

• Passionate about sports. Being familiar with the main sports that drive our Japan business (i.e., Basketball, Soccer, Rugby and Volleyball) would be a plus.
• Global experience. You have experience working in a globally distributed team and collaborating with people located across the world.
• Additional sales experience. You understand SaaS sales and consulting methodologies, know why we always put the customer first, and strive to generate revenue by excelling at technical pre-sales and solution consulting.
• Salesforce knowledge. A previous role that used Salesforce would be a bonus but isn’t required.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.

Compensation

Role

We are looking for a Specialty Sales Account Executive to join our team. This is a hybrid role based in Japan, reporting to the Regional Director - Zero Trust Cloud within the Sales and Go-to-Market department. You will be part of a global group of professionals dedicated to demonstrating the power and agility of cloud transformation while cementing our position as the world leader in cloud security. Your mission is to nurture trusted partnerships and share expertise to lead customers toward a secure, cloud-enabled digital future.

What you’ll do (Role Expectations)

• Serve as the primary expert for customers, partners, and internal sales teams to drive revenue growth within the Zero Trust Cloud product portfolio

• Partner with domain expert solution engineers to gather customer requirements, create compelling value propositions, and close business alongside the primary account team

• Own the Zero Trust Cloud quota for your assigned territory by building and implementing account-based strategies to land and expand the portfolio

• Support relationship expansion with top existing partners for the Zero Trust Cloud business unit

• Engage and sell effectively to both executive-level stakeholders (CXO) and technical practitioners

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent professional experience

• Proven track record of progressive selling experience engaging with accounts at the C-suite level

• Deep understanding of and practical experience with value-based selling methodologies

What Will Make You Stand Out (Preferred Qualifications)

• Established network of relationships with current and prospective customers in the industry

• Direct experience selling Cloud Networking or Security solutions

• High proficiency in strategic sales planning with a demonstrated ability to close net new logos

#LI-TY2 #LI-Hybrid

Role

We are looking for an Account Executive to join our Sales and Go-to-Market team in Japan in a hybrid capacity, reporting to the Regional Director. You will drive a secure, cloud-enabled digital future and cement our position as the world leader in cloud security. You will demonstrate the power and agility of Zscaler cloud transformation to the world while nurturing trusted partnerships and delighting customers.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 10+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent experience

• Progressive selling experience engaging with accounts and selling at the C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers

• Deep understanding of the bigger picture, customer goals, and how technology can facilitate them

• Proficiency in strategic sales planning with experience closing net new logos

#LI-TY2 #LI-Hybrid

Role

We are looking for a Sales Account Executive to join our Sales and Go-to-Market team in Japan on a hybrid basis, reporting to the Regional Director. You will join a global group of professionals passionate about delighting customers and sharing expertise to drive a secure, cloud-enabled digital future. As part of this team, you will demonstrate the power and agility of Zscaler cloud transformation to the world and further cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of full-cycle sales experience within software or security industry

• Bachelor's degree or equivalent experience

• Progressive selling experience engaging with accounts and selling at C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers

• Understanding of the bigger picture, customer goals and how technology can facilitate them

• Proficiency in strategic sales planning with experience closing net new logos

#LI-TY2 #LI-Hybrid

Role

We are looking for a Sales Account Executive to join our Sales and Go-to-Market team in Nagoya, Japan  reporting to the Regional Director. You will join a global group of professionals passionate about delighting customers and sharing expertise to drive a secure, cloud-enabled digital future. As part of this team, you will demonstrate the power and agility of Zscaler cloud transformation to the world and further cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Who You Are (Successful Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of full-cycle sales experience within software or security industry

• Bachelor's degree or equivalent experience

• Progressive selling experience engaging with accounts and selling at C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers

• Understanding of the bigger picture, customer goals and how technology can facilitate them

• Proficiency in strategic sales planning with experience closing net new logos

#LI-TY2 #LI-Hybrid

Role

We’re looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in Japan and reports to the Regional Director. You will join a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future. By partnering across Customer Success, Enablement, and Architecture teams, you will demonstrate the power of Zscaler cloud transformation and cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with our internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor by understanding client businesses and aligning Zscaler solutions with their specific goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent practical experience

• Progressive selling experience engaging with enterprise accounts and selling at the C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers within the region

• Deep understanding of high-level customer goals and how technology can facilitate digital transformation

• Proficiency in strategic sales planning with a proven track record of closing net new logos

#LI-TY2 #LI-Hybrid

Role

We’re looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in Japan and reports to the Regional Director. You will join a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future. By partnering across Customer Success, Enablement, and Architecture teams, you will demonstrate the power of Zscaler cloud transformation and cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with our internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor by understanding client businesses and aligning Zscaler solutions with their specific goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent practical experience

• Progressive selling experience engaging with enterprise accounts and selling at the C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers within the region

• Deep understanding of high-level customer goals and how technology can facilitate digital transformation

• Proficiency in strategic sales planning with a proven track record of closing net new logos

#LI-TY2 #LI-Hybrid

Role

We are looking for an Account Executive to join our Sales and Go-to-Market team. This role is a hybrid position based in Japan and reports to the Regional Director. This role is part of a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future. You will collaborate across internal teams to demonstrate the power and agility of Zscaler cloud transformation and cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 10+ years of full-cycle sales experience within the software or security industry

• Bachelor's degree or equivalent practical experience

• Progressive selling experience engaging with accounts and selling at the C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers

• Deep understanding of customer goals and how technology can facilitate the bigger picture

• Proficiency in strategic sales planning with experience closing net new logos

#LI-TY2 #LI-Hybrid

Role

We are looking for a Field Marketing Specialist to join our Marketing team in Japan, reporting to the Marketing Director of North Asia. The Field Marketing Specialist is a key member of the regional marketing team, responsible for planning, coordinating, and executing marketing initiatives across multiple channels. You will focus on hands-on project management, data reporting, and campaign analysis while contributing to strategic initiatives within a dynamic, fast-paced organization.

What you’ll do (Role Expectations)

• Plan and execute events, webinars, trade shows, and regional campaigns, ensuring the availability of necessary materials and improving performance based on results

• Maintain accurate updates in CRM and automation tools, track campaign results, analyze ROI/KPIs, and deliver actionable insights for optimization

• Drive collaborative marketing activities with partners, particularly Technical Alliance Partners

• Handle event timelines, budgets, logistics, vendor coordination, and inventory readiness to ensure smooth and timely project delivery

• Support the team with administrative tasks and operational assistance to drive overall marketing efficiency

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 1–2 years of experience in marketing, event coordination, or project management

• Fluent in Japanese (native or business level) with basic conversational English skills for international collaboration

• Strong organizational skills with the ability to effectively set priorities and manage multiple assignments

• Exceptional attention to detail and a results-driven mindset to ensure accuracy and impact in all deliverables

• Excellent communication and interpersonal skills with the ability to work in cross-functional and multicultural teams

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with CRM/marketing automation tools like Salesforce or Marketo and creative tools such as Adobe Photoshop or Illustrator

• Basic understanding of digital marketing strategies, including SEO, PPC, and social media marketing

• Proven experience in relationship management with vendors, partners, or distributors

#LI-TY2 #LI-Hybrid

Role

We are looking for an experienced Sales Engineer to join our Japan Sales Engineering team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to enterprise customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 5+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

#LI-RS1

Role

We are looking for an experienced Senior Sales Engineer to join our Commercial SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to commercial customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Role

We are looking for an experienced Senior Sales Engineer to join our Japan Sales Engineering team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to enterprise customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Role

We are looking for an experienced Senior Sales Engineer to join our Commercial SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to commercial customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Job title: Junior Business Analyst/ Business Analyst

Job Type: Permanent, full time

Reporting to: Business Analyst Manager

Location: Office based – Tokyo

Job purpose:

We are looking for a highly analytical and data-driven graduate to join us in the business analysis team. The role will help you to develop a solid understanding of the pharmaceutical industry, strong quantitative and qualitative analytical skills, and to gain a unique insight into best practices across the industry.

As a member of the analysis team, you will have great visibility and exposure to senior directors in the company and the opportunity to take on a high level of responsibility for project delivery early-on in your career. You will be supported by an experienced analyst team through your development and training and be expected to collaborate and offer new insight within a close-knit team environment.

Key Responsibilities: 

• Managing multiple client projects and their timelines to meet both internal and client’s deadlines.
• Collaborating with Project leaders and other analysts to interpret data and formulate action plans and recommendations for clients.
• Analysing data from multi-sources using quantitative and qualitative methods to derive insights.
• Pressure testing data and identifying areas for investigation and training.
• Building and maintaining MS Excel databases from source data.
• Produce high quality presentations and other deliverables for clients using PowerPoint.
• Supporting members in the analysis team to meet client deadlines and drive development and efficiencies within the team both locally and on international projects.

Essential Requirements:

• The ideal candidate must have an Economics or Science based degree in subjects with numerical emphasis (such as Chemistry, Physics, Mathematics, Engineering etc.)
• A few years of experience in a similar analysis or sales job within the pharmaceutical industry is preferable.
• Strong communication and multi-tasking skills to handle multiple projects with different stakeholders.
• Advanced Level experience in using Excel and PowerPoint.
• Proactive individual with drive and ambition, a strong work ethic to grow in a dynamic environment with good opportunities to help develop and further the business as a whole.

About STEM:

STEM Healthcare is a dynamic, fast paced global pharmaceutical and life sciences strategic benchmarking firm headquartered in the UK and present across six continents. STEM have developed an audit process and built a benchmarking database with more than 500,000 face-to-face observations completed across 52 countries. The benchmark provided is unique in the pharmaceutical industry consisting of over 100 KPIs, while focusing on 2-3 key priorities during formulation of action planning to help clients further accelerate performance.

STEM accelerates performance, improves strategic alignment, and facilitates excellence in marketing, medical, market access and account plans strategy execution. Due to the unique, specialised and highly targeted offering, STEM is experiencing a rapid growth phase, and recruiting heavily across the world. New employees will be joining at a time where rapid career development and growth opportunities are expected, as the organisation works towards their mid and long-term goals.

Vision:  To always be viewed as an essential partner in enabling our clients to reach more patients with their medicines

Mission: To accelerate high performance

Core Values: Brave, Honest, Performance Driven, Practical, Customer Focused, Caring

Find us here:

Website: www.stemhealthcare.com  

STEM Healthcare is an equal opportunity employer.  STEM Healthcare will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. STEM Healthcare only employs individuals with the right to work in the country/ies where the role is advertised.

Job title: Junior Business Analyst/ Business Analyst

Job Type: Permanent, full time

Reporting to: Business Analyst Manager

Location: Office based – Tokyo

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our STEM team uses benchmarking through AI-enabled and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales & MSL performance benchmarking. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

Job purpose:

We are looking for a highly analytical and data-driven graduate to join us in the business analysis team. The role will help you to develop a solid understanding of the pharmaceutical industry, strong quantitative and qualitative analytical skills, and to gain a unique insight into best practices across the industry.

As a member of the analysis team, you will have great visibility and exposure to senior directors in the company and the opportunity to take on a high level of responsibility for project delivery early-on in your career. You will be supported by an experienced analyst team through your development and training and be expected to collaborate and offer new insight within a close-knit team environment.

Key Responsibilities: 

• Managing multiple client projects and their timelines to meet both internal and client’s deadlines.
• Collaborating with Project leaders and other analysts to interpret data and formulate action plans and recommendations for clients.
• Analysing data from multi-sources using quantitative and qualitative methods to derive insights.
• Pressure testing data and identifying areas for investigation and training.
• Building and maintaining MS Excel databases from source data.
• Produce high quality presentations and other deliverables for clients using PowerPoint.
• Supporting members in the analysis team to meet client deadlines and drive development and efficiencies within the team both locally and on international projects.

Essential Requirements:

• The ideal candidate must have an Economics or Science based degree in subjects with numerical emphasis (such as Chemistry, Physics, Mathematics, Engineering etc.)
• A few years of experience in a similar analysis or sales job within the pharmaceutical industry is preferable.
• Strong communication and multi-tasking skills to handle multiple projects with different stakeholders.
• Advanced Level experience in using Excel and PowerPoint.
• Proactive individual with drive and ambition, a strong work ethic to grow in a dynamic environment with good opportunities to help develop and further the business as a whole.

About Ignite STEM:

Ignite STEM is a dynamic, fast paced global pharmaceutical and life sciences strategic benchmarking firm headquartered in the UK and present across six continents. STEM have developed an audit process and built a benchmarking database with more than 500,000 face-to-face observations completed across 52 countries. The benchmark provided is unique in the pharmaceutical industry consisting of over 100 KPIs, while focusing on 2-3 key priorities during formulation of action planning to help clients further accelerate performance.

STEM accelerates performance, improves strategic alignment, and facilitates excellence in marketing, medical, market access and account plans strategy execution. Due to the unique, specialised and highly targeted offering, STEM is experiencing a rapid growth phase, and recruiting heavily across the world. New employees will be joining at a time where rapid career development and growth opportunities are expected, as the organisation works towards their mid and long-term goals.

Vision:  To always be viewed as an essential partner in enabling our clients to reach more patients with their medicines

Mission: To accelerate high performance

Core Values: Brave, Honest, Performance Driven, Practical, Customer Focused, Caring

Find us here:STEM | Global Leader in Strategic Brand Alignment

Website: www.inizioignite.com. 

Ignite STEM  is an equal opportunity employer.  Ignite STEM will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. Ignite STEM only employs individuals with the right to work in the country/ies where the role is advertised.

Wrikeの日本オフィスは2019年にスタートし、年々マーケットを拡大させています。日本オフィスのメンバーはコラボレーションマインドをもち、お客様のビジネスにおける生産性を向上するため協力、共創しています。我々のプラットフォームをお客様に活用してもらうことでお客様と一緒に成長しましょう！

About the Role:

We are seeking a results-driven and enthusiastic Regional Marketing Manager, Asia Pacific & Japan, to join our dynamic marketing team. This role will focus on growing and maintaining strong customer relationships through targeted marketing campaigns, online events, and various other channels. Additionally, the Marketing Manager will support the broader marketing team in executing campaigns and achieving team KPIs.

Your Impact:

• Our ideal candidate is comfortable making impactful decisions and has outstanding verbal and written skills since this position requires a highly professional level of business communication with international customers and colleagues. Your mission is to coordinate and execute marketing programs and campaigns, driving growth and enhancing Wrike's brand recognition, pipeline and revenue across the APJ  region, with a strong focus on Japan.
• Leverage AI tools and technologies to improve marketing workflows, enhance campaign execution, support content development, and drive operational efficiency
• Demonstrate familiarity with AI-enabled tools in day-to-day work, using them thoughtfully to streamline processes, generate insights, and improve productivity across marketing activities
• Integrate with APJ  and Strategic field sales, corporate marketing, digital marketing to develop demand and field marketing programs for the region that accelerate APJ  pipeline growth
• Communicate and educate the sales team regarding new and planned marketing activities
• Research, choose, design, and manage live field events ensuring a cohesive pre-event, at-event, and post-event strategy
• Develop and execute localised webinars
• Experience implementing a targeted account strategy to support account-based selling
• Work with the marketing team to produce marketing assets to be used at field marketing events
• Forecast, measure, analyse, and report on the impact of programs

Your Qualifications:

• 8+ years experience marketing in the APJ Region
• Fluent English/Japanese (verbal and written)
• Experience driving marketing efforts for a high technology, B2B organisation
• Experience Implementing a targeted account strategy to support account-based selling
• Understanding of customer journeys and sales touch points
• Degree in marketing, communication or similar
• Good time management and great organisational skills
• Critical-thinker and problem-solver
• Experience partnering with Sales/Account Management teams to coordinate, communicate, and deliver offers and campaigns
• Availability to travel, on occasion

Standout Qualities:

• Experience working in the Project Management or Collaborative Work Management technology market, additional experience in vertical industry technology markets
• High level of energy, enthusiastic team player, and dedication to excellence
• No ego - we are a small, dynamic team and everyone pitches in to get the job done
• A positive, flexible attitude and a sense of humour are essential

Our Work Style:

• A high-impact role on a high-performing demand generation team.
• A collaborative team culture that values initiative and innovation.
• Opportunity to make a direct contribution to revenue growth and brand visibility.
• Competitive salary, full benefits, and flexible working environment.

Why Join Wrike?

• 18 Company Holidays + Paid Vacation
• Sick Leave Compensation (5 Paid Uncertified Sick Days)
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity
• 2 Volunteer Days
• Health & Accident Coverage
• Life & Long-Term Disability Insurance
• Corporate Pension w/ Wrike Contribution
• Commuter Allowance

Your recruitment buddy will be Tripti Sachan, Senior Recruiter.

#LI-TS1

Job Details

• 💼 Revenue team 
• 📍 Japan
• 🕜 Full-Time Remote
  
• 🌐 Fluent in English and Japanese
  

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

Point72 Academy 2026 Investment Analyst Program for Experienced Professionals – Japan

We’re training the next generation of Point72 discretionary investment professionals.

The Point72 Academy Program is a ten-month paid training program designed to introduce you to the buy-side and prepare you for a potential career as a Fundamental Equity Financial Analyst at Point72.

Upon successfully graduating from the Academy, you will have the opportunity to be placed in a role on a fundamental equity investing team.

As an analyst at Point72, you will benefit from our mentorship culture and ongoing professional development resources that are dedicated to your continued growth beyond the Academy.

WHAT YOU’LL DO:
Learn the fundamental research and analysis skills needed to be an analyst at Point72 and apply intellectual curiosity in a role that values creativity, autonomy, and analytical rigor.

• Develop sophisticated company analysis and modeling skills from our Academy faculty, investment professionals and professors from some of the world’s leading universities.
• Learn statistics, accounting, financial modeling, data analysis, coding, and more.
• Complete a compliance training curriculum to prepare you for an analyst role.
• For all Academy Associates, at least a portion of this training will take place in our New York City office.
• Apply the skills you’ve developed to real-life situations as you rotate with two investing teams.
• Gain firsthand experience and valuable mentorship from our investment professionals during your rotations.

Upon Successful Graduation: The Analyst Role

Upon the successful completion of the Academy, you’ll have the opportunity to interview for an equity research analyst role at Point72, where you’ll work closely with your portfolio manager and team to develop a deep understanding of companies across industries and around the world. Through fundamental research and financial analysis, you’ll attempt to see change before it happens and turn those insights into actionable investment ideas. You can apply your financial acumen and curiosity to help shape your team’s investment strategies as you:

• Develop sophisticated financial models to help you understand the businesses you cover and how they are changing.
• Perform fundamental research; attend industry events, interact with sell-side research analysts and sales professionals, and analyze compliant data sets.
• Constantly develop your skills through coaching from your portfolio manager and by using the full breadth of the professional development resources available to you.
• Apply your ever-growing knowledge base to identifying and opining on key market debates that drive stock prices.
• Creatively research questions subject to the firm's compliance policies and procedures.
• Recognize variant views versus the market.
• Conduct yourself with the highest levels of professionalism, integrity, and ethics.

WHO SHOULD APPLY:

At the Point72 Academy, we hire for potential. We are looking for problem-solvers who offer unique perspectives that can be applied to investing. We want you to apply if you have:

• Superior analytical skills, demonstrated through work experience and/or graduate education in fields such as finance, law, philosophy, economics, history, political science, journalism, humanities, or liberal arts.
• The ability and ambition to learn quickly, as we prepare you to potentially join a fundamental equity investing team as an investment analyst.
• A demonstrated passion for problem-solving, regardless of discipline.
• Strong written and verbal communication skills in both Japanese and English, with the ability to collaborate well with others.
• A fierce commitment to ethics and integrity.
• Self-motivation, maturity, and eagerness to learn.
• Exceptional critical and analytical thinking ability.
• An undergraduate degree (or above).

TIMING:
We have three start dates per year. The start class you will be considered for depends on when you apply.

WHAT TO EXPECT: 

• Your online application, essays and resume will serve as an introduction to who you are as a candidate. Once you complete the online application, we will begin reviewing your profile. 
• Selected candidates will then receive an email invitation to participate in a case study, allowing you to showcase your experiences and demonstrate your business acumen.  
• Following submission and review of your case study, the next step would be an online assessment and virtual one on one interviews with various members of the Academy team, if selected.  

ABOUT POINT72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. 

We’re a firm that thrives on ideas, and we’ve found that the Point72 Academy has provided us with diverse viewpoints and perspectives. We can offer support in Academy Associates’ growth and development as analysts and portfolio managers.

For more information, visit www.Point72.com/working-here

There is no set application deadline for this position. Candidates are considered as they apply, until the program is at capacity. We strongly encourage you to apply and fulfill all requirements as soon as you feel ready to begin the hiring process. Please note, you may only submit one application to the Academy program globally, so please be sure to apply to the region you are most interested in.

Don't miss this opportunity to kickstart your career in the world of investing with Point72 Academy. 

Who We Are

DV is the leader in digital performance solutions, helping our advertiser and agency partners Verify the quality of their digital campaigns, Optimise to improve performance and Prove that they’re achieving their business outcomes, through unbiased 3rd party data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, agencies, publishers, and digital ad platforms.  Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best-in-class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

The Role

We are looking for an Integrated Solutions Director (ISD) based in Tokyo to drive the adoption and growth of DV's Social and Performance solutions across the Japan market to sit within our sales organisation and work towards quarterly targets. This ISD role combines deep product expertise in DV Social solutions and DV Performance solutions with hands-on sales enablement, client engagement, and operational leadership. You will serve as the primary product evangelist and specialist for Social and Performance solutions within the Japan sales team, partnering closely with Sales, Account Managers, Marketing, Marketing Analytics, and global teams to accelerate revenue growth. A key part of this role is championing DV's integrated value proposition to clients, agencies, and internal stakeholders, helping the market understand what's possible with DV's solutions. You will be required to work from the Tokyo office a minimum of 3 days per week.

What You'll Do

Product Knowledge & Sales Enablement

• Maintain deep expertise in DV Social and Performance solutions; stay current on new features and share updates with the team
• Create and localize sales materials, case studies, narratives, and standardized process documents (Q&A, objection handling, onboarding guides) for the Japanese market, distilling complex solutions into clear, compelling stories that resonate with clients
• Evangelize DV's solutions by proactively educating clients, agencies, and internal teams on the value and differentiation of DV's offerings

Sales Activity & Client Engagement

• Build relationships with key clients and agency stakeholders at the director level across all major agencies
• Manage the progress of individual opportunities and drive Social/Performance solution deals through the pipeline, supporting Sales and Account Managers by providing product depth and technical credibility

Testing, Onboarding & Activation

• Lead DV Performance solution test design, onboarding, and activation across multiple platforms; collaborate with internal test teams and global support teams to ensure smooth execution

Who You Are

Minimum Qualifications

• 5+ years of experience in ad tech, digital advertising, or SaaS sales (solutions consulting, pre-sales, or technical account management also considered)
• Strong understanding of the digital advertising ecosystem, including DSPs, ad servers, programmatic advertising, and social platform advertising
• Proven track record of building trusted relationships with agency and advertiser stakeholders and driving multi-stakeholder deals independently
• Strong written and verbal communication skills in both Japanese (native-level) and English (business-level) is a must
• Available to work from the Tokyo office a minimum of 3 days per week

Preferred Qualifications

• Experience handling client objections autonomously with a solution-oriented approach
• Experience launching product tests, managing pilots, and translating results into client value stories
• Hands-on experience in digital ad operations or campaign optimization, with a solid understanding of campaign performance metrics
• Comfort working with global teams across time zones

The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

DoubleVerify is an equal opportunity employer. We are committed to building a diverse and inclusive workforce where every employee feels welcome and valued.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you're not sure that you check every box, apply anyway!

Position

Director, Security Engineering

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are looking for a Privacy and Security Leader to build and lead the Digital Trust team in Japan. This role will initially operate as a highly autonomous individual contributor, with a clear mandate to design the privacy and security operating model in Japan and progressively build a dedicated team as the business scales. Reporting directly to the Digital Trust Leader based in Taiwan, this role will govern internal security practices and operations while protecting customer trust and empowering business growth for Rocket Now and Coupang Japan. As the primary owner of security-related engagements with regulatory and government entities, you will combine hands-on execution of Privacy Information Management Systems (PIMS) with strategic influence across regulators, operations, product teams, and regional teams (KR/TW).

What You Will Do

• Own and maintain privacy and security policies aligned with the Japan Act on the Protection of Personal Information (APPI) and global industry standards.
• Lead the Privacy Information Management System (PIMS) lifecycle and Privacy Mark (P-Mark) certification process, including documentation, internal audits, and remediation.
• Drive privacy reviews and impact assessments across products and business operations in Japan.
• Manage the end-to-end privacy/security incident lifecycle, encompassing assessment, regulatory reporting, and remediation.
• Partner with KR and TW regional teams to implement and localize privacy and security programs.
• Serve as the primary liaison with regulatory bodies, including the Personal Information Protection Commission (PIPC).
• Engage with government and policy stakeholders to promote Coupang’s cybersecurity and privacy posture.
• Build long-term trust and credibility with Japanese authorities while ensuring strategic alignment with evolving regulatory expectations.

Basic Qualifications

• More than 5 years of experience in privacy/security compliance, including practical experience in leading large-scale privacy/security solutions involving cross-functional teams.
• Strong understanding of privacy and security related regulatory requirements in Japan, including APPI.
• Experience in privacy review and incident management.
• Excellent communication and interpersonal skills with the ability to communicate effectively with stakeholders at all levels of the organization.
• Excellent analytical and problem-solving skills and the ability to anticipate and address project-related challenges.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Holds security related certifications or licenses, e.g., 個人情報保護士 / 個人情報保護実務専門家 / Certified Information Privacy Professional / Certified Information Privacy Manager / Certified Information Privacy Technologist.
• Experience in engaging with government or regulators on privacy/security topics.
• Have fundamental technical understanding and experience in the security space, especially in the field of data protection and the defensive side of security engineering.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer. 
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

About the Role (What You’ll Be Doing)

We are seeking a Patient Operations Lead (Japan) to build and scale a safe, high-quality, and compliant clinical operation in one of our most important growth markets.

This role will lead the development of a scalable prescriber workforce, establish strong clinical governance frameworks aligned with Japanese regulations, and act as the primary clinical representative for the Japan market.

You will work closely with global and local teams - including product, pharmacy partners, and patient support to ensure high-quality, culturally appropriate care delivery. This role requires a balance of hands-on execution and strategic leadership in a fast-paced, high-growth digital health environment.

Key Responsibilities

Clinical Strategy & Market Development (Japan)

• Lead clinical input for new product launches and market expansion in Japan
• Adapt global clinical models to align with local regulations, prescribing practices, and patient expectations
• Shape and continuously improve Japan-specific models of care

Workforce Scaling & Prescriber Management

• Build and scale a reliable, high-quality prescriber network in Japan
• Partner with hiring teams to design and execute screening, assessment, and onboarding processes
• Establish systems for rostering, utilisation, and performance management
• Support clinicians with clear guidance, ensuring consistent and safe prescribing practices

Clinical Quality, Insights & Risk Management

• Monitor clinical performance through audits, data analysis, and prescriber insights
• Lead clinical incident and complaint management, including triage, escalation, and resolution
• Implement continuous quality improvement initiatives to enhance patient outcomes
• Develop scalable clinical guardrails and safety protocols

Clinical Advisory & Cross-Functional Collaboration

• Act as the clinical subject matter expert** for Japan across all functions
• Review and localise clinical content, patient communications, and educational materials
• Collaborate closely with pharmacy partners, operations, and patient support teams
• Ensure effective coordination for clinical risk management and escalation pathways

Clinical Governance & Compliance (Japan)

• Establish and maintain clinical governance frameworks aligned with Japanese healthcare regulations
• Develop clear clinical protocols (e.g., prescribing criteria, eligibility thresholds, escalation processes)
• Support regulatory readiness, audits, and compliance requirements
• Work closely with external stakeholders to ensure adherence to local standards of care

Practitioner Collaboration & Leadership

• Act as the primary escalation point for Japanese prescribers and clinicians
• Foster strong collaboration between remote practitioners and internal teams
• Provide clinical leadership, guidance, and ongoing support to practitioners

External Engagement & Stakeholder Management

• Build relationships with regulatory bodies, clinical associations, and healthcare stakeholders in Japan
• Represent the company in industry events, conferences, and external forums
• Support efforts to build trust and credibility in the Japanese healthcare ecosystem

What Success Looks Like

• A scalable and high-performing prescriber network in Japan
• Strong adherence to clinical quality and safety standards
• Clear and effective clinical governance frameworks tailored to Japan
• Seamless collaboration between clinical, operational, and commercial teams
• Established trust with local regulators, partners, and stakeholders

About You (Who We’re Looking For)

Skills and experience

• Licensed healthcare professional in Japan (e.g., physician, pharmacist, or allied health professional)
• Strong understanding of the Japanese healthcare system, regulations, and prescribing practices
• Experience in clinical operations, digital health, or healthcare strategy
• Proven ability to build and scale teams or processes in a fast-paced environment
• Strong stakeholder management skills, with the ability to work across local and global teams
• Fluent in Japanese (native level) and comfortable working in English

Why join Eucalyptus?

Obesity in Japan is often overlooked. Although the country is seen as a “slim nation,” the WHO recognises obesity for Asian populations from a BMI of 25 due to higher health risks at lower thresholds. Around 20% of adults receive obesity indicators during annual check-ups, yet many don’t get access to ongoing, supportive care.

Euc is here to offer a more supportive path through:

• Thoughtful, evidence-based clinical care
• Ethical and responsible prescribing
• Accessible, affordable treatment options
• Warm, non-judgemental support for every patient

Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing.

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture.
• Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy,
• Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

The Impact You’ll Be Contributing to Moloco:

As a Growth Manager in Japan, you own the success and expansion of a portfolio of small to mid-sized advertiser accounts - driving revenue growth through strategic account management, data-driven optimization, and trusted client partnerships. You'll translate Moloco's programmatic solutions into measurable business outcomes for clients across mobile apps, gaming, commerce, and streaming, partnering closely with Sales, Implementation, Product, and Data Science to unlock performance and scale.

The Opportunity:

Client Relationships & Account Ownership

• Own day-to-day relationships across a high-volume portfolio of mid-market and SMB accounts, acting as the primary point of contact for client success.
• Lead client meetings, business reviews, and multi-stakeholder communications with clarity and consistency.
• Understand each client's business objectives, KPIs, and growth ambitions - and proactively surface aligned opportunities.
• Prioritize effectively across a large book of business, ensuring every account receives meaningful strategic attention.

Revenue Growth & Commercial Strategy

• Develop and execute data-driven strategies to drive upsell, cross-sell, and incremental revenue across your book of business.
• Identify and pitch expansion opportunities, balancing short-term gains with long-term partnership durability.
• Use data storytelling to build business cases and influence client stakeholders to act - budget shifts, new product adoption, geo expansion.
• Handle objections with structured commercial thinking and creative problem-solving.

Campaign Performance & Optimization

• Monitor how clients are utilizing Moloco's DSP - identifying underperforming setups, missed opportunities, and levers for improvement.
• Proactively surface actionable recommendations to help clients get more out of the platform: bidding strategies, budget allocation, creative approaches, and geo expansion.
• Use tools (SFDC, Moloco Cloud Platform, Looker) to analyze performance data and translate findings into clear, client-ready narratives.
• Partner with Implementation, DS, and Operations to flag and resolve technical issues that affect client performance.

Cross-Functional Collaboration & Market Feedback

• Partner with Sales, Implementation, Data Science, and Operations to drive account outcomes and ensure smooth client onboarding.
• Relay market and client feedback to Product, DS, and Engineering to inform roadmap decisions.
• Contribute to team playbooks and pitch materials; share what works in Japan with regional and global peers.

How Do I Know if the Role is Right For Me?

Experience

• 1- 3 years in account management or growth, ideally in programmatic marketing, mobile advertising, or ad tech.
• Proven track record managing and growing advertiser accounts, including high-volume or mid-market books of business.
• Familiarity with big data, MMPs, the mobile app ecosystem, and ad tech platforms.

Skills & Mindset

• Strong commercial instincts: identifies upsell opportunities and executes with data-backed pitches.
• Advanced data storytelling: turns performance data into clear narratives that influence client decisions.
• Excellent communication and presentation skills -  simplifies complex concepts for client managers and directors.
• High ownership mentality; proactive and curious approach to problem-solving across multiple accounts.
• Growth mindset: treats setbacks as learning opportunities, seeks feedback, and shares learnings with the team.
• Collaborative and low-ego; strong cross-functional partner to Sales, Implementation, Product, and DS.

Language

• Native/fluent Japanese, Business-level English

Brief Description

As an OOH Planner/Buyer, you will be responsible for both the strategic planning and execution of out-of-home (OOH) media campaigns, including media buying and related logistics.

In this role, you will work across both the demand side—supporting agency planners—and the supply side—building strong relationships with key OOH media owners and vendors. As WPP Media continues to strengthen its digital capabilities, we are also looking to reinvigorate our offline media expertise, particularly in OOH, which is regaining client attention as brands seek stronger cross-channel synergy between online and offline media.

With two established OOH leaders already in place, this role is intended to add capacity and help support the wider agency network.

Location

Tokyo, Japan

Position

WPP Media (Investment) | OOH Planner/Buyer

Reporting to

Ken Omori, Vice President, Investment and OOH Lead

3 Best Things About This Job

• Blue-chip global clients
  Work on projects for premium international brands such as Google, Uber, Dell, Airbnb, and IKEA.

• Young, international team
  Join a dynamic, diverse, and collaborative working environment.

• Career development
  Start with an OOH-focused role, with opportunities to grow into broader marketing capabilities and build a career as an international marketing professional.

Measures of Success

In 3 Months

• Build strong working relationships with key internal and external stakeholders.
• Learn the day-to-day requirements of your role and identify opportunities for process improvement.
• Be able to propose, defend, and execute OOH media strategies and plans that respond effectively to client briefs.

In 6 Months

• Contribute to the improvement of OOH media planning and buying processes across assigned projects.
• Master proprietary and syndicated planning tools, including programmatic media tools where relevant.
• Build strong working relationships with key media owners and vendors.

In 12 Months

• Work collaboratively with internal teams such as Client Leadership and Strategy to develop strong integrated media campaign case studies.
• Begin developing and implementing innovative OOH solutions.

Responsibilities

• Create OOH media strategies and campaign plans to support agency planners.
• Build trusted relationships with agency planners by demonstrating strong OOH expertise and professionalism.
• Maintain strong relationships with all OOH media owners and vendors.
• Manage campaign implementation, optimization, and reporting.
• Participate in new business pitches as an OOH specialist.
• Develop and promote WPP Media’s unique OOH offerings and solutions to help generate new business and profit.

Qualifications

• Extensive experience in OOH media.
• A strong network within the OOH industry.
• Good understanding of digital media.
• Native or near-native proficiency in Japanese.
• Strong verbal and written English communication skills preferred.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Strong analytical and numerical skills.
• Client service mindset and strong interpersonal skills.
• Excellent project management skills.
• Ability to work independently with minimal supervision.
• Energetic team player with the ability to work well under pressure.

About WPP Media

As part of WPP, the world’s largest marketing communications group, WPP Media holds leading market positions across regions including North and South America, Europe, the Middle East and Africa, Southeast Asia, and Oceania.

Our strong partnerships with major multinational brands, as well as global media platforms such as Google, Amazon, and Meta, make us highly competitive in the Japanese market.

Brokerage Operations – Equities, Derivatives and Fixed-Income

Description

Interactive Brokers (“IBKR”) is seeking an Operations Analyst to join our Clearing Department. The Clearing Department is responsible for critical post-trade functions for global equities, derivatives, commodities, fixed-income, forex and other investment securities. These functions include electronic trade and position reconciliation, inventory management, settlement operations and client account transfers. Given IBKR’s global footprint, breadth of product offering, and passion for technology and automation, the Clearing Department presents a unique opportunity to learn many facets of the brokerage business and offers the candidate exciting potential for growth. 

IBKR has developed state-of-the-art proprietary clearing and back-office systems. In this role, you will operate these ever-evolving systems to solve interesting and unique problems in a fast-paced and collaborative environment. The ideal candidate will also be challenged to contribute to developing these systems to achieve higher operational efficiency, risk mitigation, and/or support new business or investment products. If you are enthusiastic about the financial markets, enjoy problem solving, working with sophisticated computer systems and their developers, and want to be a difference maker in a growing company, we welcome your application. 

Responsibilities

• Trade and position reconciliations.
• Post-trade settlement processing.
• Reconciling and processing corporate action and dividend events.
• Oversight of derivatives settlement and expiry processing.
• Coverage includes the Japanese market and IBKR’s Japanese client base activity in global markets.

Qualifications and Skills

• Bachelor’s degree
• 3+ years experience with clearing / settlement / custody of Japan stocks / securities (JSCC, etc.)
• Strong problem-solving and analytical skills
• Exceptional attention to detail and the drive to efficiently maintain accuracy in a fast-paced environment
• Excellent written and verbal communication skills in English.
• Strong computer skills and competency with MS Office products preferred

Company Benefits & Perks

Company Introduction

CP One Japan, a wholly owned subsidiary of Coupang, Inc. (hereinafter “Coupang”), has launched a new food delivery app called ‘Rocket Now’ in selected areas of Tokyo. CP One Japan is a wholly owned subsidiary of Coupang, Inc. (NYSE: CPNG), a Fortune 150 company listed on the New York Stock Exchange and recognized as a leading technology company. CP One Japan offers food delivery service in Japan under the brand name of “Rocket Now”, and is committed to delivering fast, reliable, and customer-centered food delivery service to Japanese consumers by leveraging Coupang’s advanced technology and innovative logistics solutions.

Role Overview  

What You Will Do 

• Build and manage relationships with merchants to drive business growth
• Analyze merchant performance data and develop tailored growth strategies
• Identify and resolve merchants' pain points through high-impact projects
• Build long-term relationships with merchants, ensuring high levels of merchants satisfaction
• Work closely with cross-functional teams to align business goals  

Basic Qualifications 

• 7+ years of sales, business development, or account management experience
• 2+ years of people management experience
• Proven track record of exceeding sales or growth targets
• Strong communication and presentation skills in Japanese
• Data-driven mindset with strong analytical skills
• Comfortable working in a fast-paced, ambiguous environment

Preferred Qualifications 

• Fluent level English
• Familiarity with Salesforce, Tableau, SQL, or other BI/CRM tool

Recruitment Process and Others  

Recruitment Process  

• Application Review - 1st Virtual Interview - 2nd Virtual Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Working Conditions 

• Employment Type : Regular 
• Probationary Period : 1-6months. Confirmation of permanent employment will be subject to an assessment of job performance and role fit during this period. 
• Other details will be provided separately 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Equal Opportunities

CP One Japan is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

About the Role

The Senior Channel Sales Manager will be responsible for driving business growth across the Japan SMB market through strategic partner engagement and channel development. This role focuses on building strong relationships with distributors, resellers, and SMB-focused partners to expand Veeam’s market presence and generate pipeline within the small and mid-sized business segment. The ideal candidate is proactive, relationship-oriented, and familiar with the Japan IT channel ecosystem.

What You’ll Do

• Drive SMB business growth and achieve regional revenue targets through channel and partner engagement
• Develop and execute SMB-focused channel business plans with distributors and resellers
• Build and strengthen relationships with SMB-focused channel partners across Japan
• Identify new business opportunities and support partner-led pipeline generation activities
• Conduct regular partner business reviews, forecast discussions, and pipeline management
• Support partner enablement through training, product updates, and joint customer engagement
• Collaborate closely with internal sales, marketing, and regional teams to drive go-to-market initiatives
• Monitor partner performance and maintain pipeline updates through Salesforce or related CRM tools
• Support channel marketing programs, campaigns, and partner events targeting the SMB segment

What You’ll Bring

• Minimum 7 years of experience in Channel Sales, or Partner Sales within the IT industry
• Proven track record of driving revenue growth through channel partners in a competitive market
• Strong understanding of the Japan IT partner ecosystem and go-to-market models
• Experience working with distributors, resellers, and strategic alliance partners
• Knowledge of virtualization, cloud, backup, or infrastructure technologies is preferred
• Excellent communication, relationship-building, and stakeholder management skills
• Self-motivated and able to work independently in a fast-paced environment
• Experience using Salesforce.com or similar CRM tools
• Strong analytical and business planning skills
• Willingness to travel within Japan as required

What You’ll Get 

• Paid annual leave plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-Hybrid #LI-EL1

The Position

OPSWAT is now searching for Tier 1&2 Hybrid Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

We are interested in candidates based in Japan with Japanese as a primary language.

What You Will Be Doing

• Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.

• In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.

• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT.
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
• Get involved in professional services delivery.
• Get involved in other side projects and operations per request.

What We Need From You

• Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
• Strong knowledge of Windows and Windows Server.
• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Spoken and written English skills are required.
• Good communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

If Would Be Nice If You Had

• Experience working with offshore teams.
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).

• Experience in Cloud Based Services (Azure, AWS, GCP).

• Knowledge of Sandbox and anti-malware products.

• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.

 The Opportunity:

We’re looking for a Senior Manager or Principal, HR Business Partner (HRBP) to lead the People agenda for our North Asia Region (Japan and South Korea) as the sole on-site HR leader. In this high-impact role, you’ll be a trusted advisor to Agoda’s Commercial teams, helping drive revenue growth by building high-performing, customer-focused teams and strengthening key B2B partnerships.

You’ll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development. You’ll work hands-on with leaders and employees, balancing big-picture thinking with practical day-to-day support.

In this Role, you’ll get to:

• Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success.
• Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities.
• Lead and influence cross-functional initiatives that support business transformation and organizational growth.
• Anticipate business needs and implement proactive, scalable HR solutions that add long-term value.
• Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends).
• Lead talent identification, development, and succession planning to build a strong leadership pipeline.
• Support organizational design, workforce planning, and change management to keep Agoda agile and competitive.
• Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement.
• Manage, in partnership with People Centre of Expertise,  employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters.
• Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws.
• Drive learning and development initiatives to build skills and support career growth.
• Mentor and coach HR colleagues and business leaders, building people leadership capability across the region.
• Champion a culture of feedback, continuous learning, and high performance.
• Ensure strong governance, compliance, and risk management in all people practices.

This is a hands-on, high-impact role for someone who enjoys both strategic work and rolling up their sleeves to get things done.

 What you’ll Need to Succeed:

• Bachelor’s Degree in Human Resources or a related field is required.
• 8-10 years of progressive HR experience, with at least 3–5 years in a senior HRBP or HR leadership role, ideally in a fast-paced, multinational, or matrixed environment.
• Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment.
• Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset.
• Skilled at aligning and connecting HR functions, building strong relationships, and driving collaboration across teams.
• Expertise in leadership effectiveness, engagement, talent management, rewards, succession planning, and organizational design.
• Experience with workforce planning, organizational agility, and leading change initiatives.
• Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels.
• Ability to cope well with ambiguity and change.
• Willingness to get hands-on and tackle operational HR tasks as needed. Especially during transformation. You’re not afraid to roll up your sleeves and support the team wherever needed to drive results.
• Fluency in written and spoken Korean and English, with strong communication skills to effectively convey complex information. Japanese language skills are a strong plus.

It’s Great if you Have:

• Curiosity, ready to challenge current practices and perspectives.
• Experience creating and rolling out people programs or ways of working that make the company a better place to work and help teams perform at their best.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.

#Seoul #Tokyo 

Get to know our team:

Growth Team

Growth is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.

The Opportunity:

As an Account Executive your key objective is growing the coverage and quality of Agoda’s supply network. Along with your team, you take care of a portfolio of high growth supply partners and assist in partnership related functions at scale.

Responsibilities:

• Contact high growth supply partners to highlight revenue growth opportunities and maximize value
• Encourage program participation through focused project sprints
• Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars
• Use data and dashboards to prioritize tasks 
• Train and inform partners on our technologies, tools and models
• Prioritize daily tasks, monitor results and track progress in internal systems
• Respond to partners requests in a timely and effective manner 

Must-Have Skills & Qualifications

• Excellent communication and negotiation skills in Japanese (native level) and English (business level).
• Experience in sales, business development, or account management
• Proven ability to build and maintain relationships with stakeholders at all levels.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Highly organized, proactive, and able to manage multiple priorities.
• Experience working in a fast-paced, multicultural environment.
• Strong communication and interpersonal skills

The  Opportunity

We are looking for someone to join our team who has a passion for technology, strategic problem solving, and providing thought leadership to help our customers on their Identity journey. 

You are a continuous learner, building your product knowledge, and industry knowledge as well as building relationships with customer stakeholders to be their trusted advisor.  You will guide our customers to rapid adoption, expansion, and identify churn risks. 

As a CSM you play an important role in working with and connecting the customer's needs to the Sales team, Product Management team, Support, Renewals, Professional Services, and Engineering teams.

Below outlines some key attributes for a Customer Success Manager:

• Customer Success and Growth: Develop roadmaps and strategies to accelerate customers' strategic direction, track goals and progress, and identify opportunities for improvement.
• Ownership: Take ownership of your Book of Business, mitigate churn risk, identify growth opportunities, remove blockers and establish yourself as a high-value resource to your customer stakeholders.
• Research and Insights: Conduct regular research on industry trends, customer needs, and preferences to develop thought leadership through industry trends and insights to drive customer innovation.
• Proactive engagement and Strategic Success Plans: Create strategic success plans aligned with the customers goals, track progress, and provide high value assets to be reused by our customer champions to communicate the value of Okta. 
• Communication: Build strong relationships through effective and concise communication with customers, stakeholders, and internal teams. Enhance customer satisfaction, improve collaboration, and understand customer problems and goals.
• Problem-Solving: Identify and solve customer problems efficiently by proactively addressing potential issues and collaborating with customers and internal teams to find suitable solutions.
• Collaboration: Work effectively with cross-functional teams, share information and resources, drive initiatives, and engage in conversations to better assist customers. Be willing to drive initiatives that can positively impact many customers.
• Build and Maintain Executive Relationships: Build strong relationships with key decision-makers, identify and map the organisation's decision making hierarchy. Engage a range of strategic customer personnel in order to influence larger customer decisions.
• Product Knowledge: CSMs need to have a deep understanding of Okta's products and services, as well as excellent time management skills, in order to provide customers with insights and direction. Build knowledge through achieving minimum certification levels and spending time staying up to date on solutions and roadmap.

You would be Ideal for this role if you have: 

• Experience in customer success management, ideally working with customers to drive adoption of a technical platform or solution. 
• Customer-centric and proactive team player that is focused on driving customer loyalty and adoption
• Success in working in and navigating enterprise environments, building trusted relationships at all levels in the organization. 
• Experienced in driving product adoption and expansion, through understanding the customer’s current situation and desired outcomes. Being able to utilise consulting style questions to engage and discover the information we need to support our customers
• Able to operate in a fast-paced environment and manage multiple customers and projects, adapt to changing priorities, think ahead, and solve problems.
• Ability to take on feedback, be willing to learn new things, have a growth mindset and align to Okta core values
• Strong oral, written and presentation skills 
• Ability to organize, prioritize, complete activities and meet deadlines on a daily basis

#P6545_3432332

#LI - hybrid

About the Role

As we continue to expand our presence across Japan, we’re hiring an additional Channel Sales Manager to join our growing local team. This role is a key part of scaling Verkada’s reach in the region through strategic reseller and integration partners.

This role is based in Japan and requires regular travel across the country to support partners, customers, and team initiatives.

Our mission is clear: to protect people and places in a privacy-sensitive way. Verkada’s cloud-based technology is transforming physical security across industries like retail, education, manufacturing, healthcare, and more. In this role, you’ll work alongside our existing Channel Sales Managers to drive pipeline, strengthen partner relationships, and execute initiatives that grow Verkada’s footprint in Japan. If you have a strong background in channel sales or partner management in Japan, we want to hear from you.

What You’ll Do

• Drive Net New Pipeline: Proactively identify and generate pipeline with new end-user customers through strategic reseller partners. Collaborate closely with field sales teams to co-sell and close high-value opportunities across Japan.
• Execute Regional Channel Strategy: Build and manage a focused partner business plan that aligns with Verkada’s overall Japan go-to-market objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability.
• Collaborate Cross-Functionally: Work with Verkada’s internal sales, marketing, and pre-sales teams to deliver joint activities such as partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insight: Conduct regular QBRs and performance reviews with partners to align on goals, track success, and identify growth opportunities.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritise Verkada in key deals and business planning. Share field insights to improve channel programs, tools, and incentives.
• Drive Awareness and Demand: Represent Verkada at regional in-person and virtual events to build brand awareness, strengthen relationships, and grow the partner community in Japan.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in Japan—from onboarding and enablement to pipeline development and revenue realization.

What You Bring

• Experience & Success: 5+ years in channel sales or partner management with a strong track record of building new business through security integrators, IT VARs, or related reseller networks. Recognition such as President’s Club is a plus.
• Strategic & Creative Thinking: A structured, process-driven approach complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship Builder: Ability to influence and engage across all levels from partner sales reps to executive leadership.
• Technical Fluency: Comfortable in product and operational discussions. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills, attention to detail, and professional presence. Native-level Japanese (must have) and intermediate to business-level English.
• Location: Must be based in Japan and open to regular travel across the country.

Japan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

About the Role

As a Verkada Field Marketing Manager you are an essential part of the Japan marketing and regional field sales organization. You will define the solutions focus areas, strategic direction and marketing and demand generation needs to create pipeline. You will work with partners to develop a best-in-class ecosystem of security expertise. And you will drive and insure customer success, engagement and loyalty in key accounts across your region.

What You'll Do

• Act as the local representative for marketing in your region
• Work with your Growth lead to develop and plan the overall regional marketing plan to meet customer, demand generation, growth, and revenue objectives for your region. This involves collaborating with sales, external influencers, channel partners, the JAPAC Demand Gen Hub, and your marketing peers.
• Execute best-in-class region and local language campaigns, both direct and with partners. This includes thought leadership, trade shows, lunch & learns, technical hands-on workshops, roundtables, webinars, top account marketing, and other tactics as appropriate.
• Execute account based marketing programs on behalf of sales, and demonstrate to reps how they can execute program elements on their own
• Drive local, high touch, thought leadership and customer executive collaboration and community on the topic of physical security and the cloud. 
• Advise the corporate and in theatre demand generation hub as they develop, plan, execute, and measure supporting, highly impactful demand generation and marketing campaigns
• Work with top partners to develop their overall marketing and customer engagement approach
• Closely track budgets, lead flow and follow-up, and results against goals. Communicate status, action items, results, and deliverables across marketing and sales.

What You Bring

• Minimum of 4-5+ years of field marketing and demand generation experience in B2B with a fast growing tech company.
• Communication skills: Native-level Japanese; business-level English
• Proven ability to act as an advisor and peer with sales leadership
• Proven track record executing innovative and multi-part event and demand generation programs.
• Experience using data and metrics to drive improvements
• Passion to provide the best, most innovative security solutions to businesses around the world
• Ability to work in office with the team and travel as needed
• Do whatever it takes attitude

Related Skills

• Budgeting and budget management 
• Salesforce.com and Marketo
• Event and campaign management
• Social media platforms and monitoring tools
• Customer references
• Ability to understand business measurement, sales process and pipeline mechanics

The Head of Operations - Japan, drives operational efficiency and strategic customer success by overseeing and managing the Japan Ad Operations and Account Management (AM) functions. 

This role requires a strategic thinker and problem-solver comfortable leading a team of digital advertising experts and navigating complex platforms.

This role reports to the Managing Director - Japan and is part of the Japanese leadership team.

本役職の役割は、日本における広告運用(Ad Operation)およびアカウントマネジメント(AM)機能を統括・管理し、オペレーションの効率化とお客様の満足度の向上をリードすることです。

具体的には、デジタル広告のスペシャリスト集団を率いながら、GumGumの独自広告プラットフォームを使いこなし、課題を先着的に解決していく力が求められます。

本ポジションは、日本担当マネージングディレクターの直属となり、日本のリーダーシップチームの一員として組織を支えていく重要なポストです。

What You'll Achieve

Strategic Leadership & Team Development

• Attract, retain, develop, and motivate a high-performing team. Provide mentorship, development guidance, and career planning for all team members.
• Serve as a "Player/Coach"-  managing a percentage of the region's most strategic campaigns to ensure a deep working knowledge of GumGum's processes and potential pain points.
• Monitor overall team health - including utilisation, satisfaction, output, and succession planning.
• Drive consistent process improvement - and set relevant policies for the team. Maintain a balance of efficiency and localisation by understanding market commonalities and differences.

Global Alignment & Local Strategy

• Develop and execute a local operations strategy tailored to the Japan market, partnering with the Managing Director, Sales team, and regional leaders.
• Drive the successful adoption and launch of new products and services.
• Serve as the primary liaison between Japan and GumGum HQ/regional offices (AM, Ad Ops).
• Localise global best practices and collaborate with HQ peers to share operational feedback, resolve issues, and ensure effective implementation in Japan.

Client Strategy & Growth

• Lead GumGum’s renewal business by ensuring clients receive an industry-leading end-to-end experience.
• Build strategic, long-lasting relationships with key GumGum clients.
• Support Sales by managing and executing strategic sales opportunities and discovering incremental growth opportunities across existing campaigns and accounts.
• Take ownership of the Quarterly Business Review (QBR) process for key strategic accounts.
• Maintain deep industry knowledge of ad trends to capitalise on revenue and growth opportunities.

Campaign Execution & Operational Oversight

• Oversee the Ad Operations and Account Management teams to ensure the proper implementation and management of sold campaigns.
• Responsible for optimising ad delivery to fulfil revenue goals, overseeing day-to-day tasks like pacing, forecasting, and revenue tracking.
• Lead internal pod meetings by setting the agenda and goals to ensure alignment on client success metrics across the operations department.
• Oversee the implementation of GumGum’s advertising products and technologies for both direct and programmatic campaigns.

主な職務内容

　戦略的リーダーシップおよびチーム育成

• 高い成果を出すチームを構築するため、人材の採用・維持・育成・モチベーション管理
  すべてのチームメンバーに対し、メンターシップ、能力開発の指導、キャリアプランニングを提供します。
• 「プレイヤー兼コーチ」としての役割
  GumGumの業務プロセスと潜在的な問題点を深く理解するため、国内の最も戦略的なキャンペーンの一部を自ら担当・管理します。
• チーム全体の健全性をモニタリング
  これには、稼働率、満足度、成果、後継者育成計画が含まれます。
• 一貫したプロセス改善の推進
  チームのための関連ポリシーを策定します。国ごとの共通点と相違点を理解し、業務効率とローカライゼーションのバランスを維持します。
  
  

　グローバルとの連携およびローカル戦略

• 日本市場に最適化したオペレーション戦略の策定と実行
  マネージングディレクター、セールスチーム、およびリージョンリーダーと連携し、日本市場の特性に合わせたオペレーション戦略を立案・実行する。
• 新サービスの円滑な導入と立ち上げの推進
  新サービスの国内導入をリードし、日本市場への定着とスムーズな立ち上げを推進する。
• 日本とグローバルチーム間の主要な連絡窓口としての役割
  日本オフィスを代表し、本社や各リージョン拠点(AM・アドオペレーション部門)との情報共有や調整を一手に担う。
• グローバルなベストプラクティスをローカライズと本部との連携
  グローバルの成功事例を日本市場に合わせて最適化(ローカライズ)する。同時に、本部のカウンターパートと協力して現場のフィードバックを共有し、課題解決を図ることで日本国内での効果的な施策実施を確実なものにする。
  
  

　クライアント戦略および成長

• リピートビジネスの牽引
  業界をリードするエンドツーエンドのサービスを確実にクライアントへ提供することで、既存クライアントとの継続を主導する。
• 戦略的かつ長期的なクライアント関係の構築
  主要クライアントとの間に、強固で長期にわたる戦略的パートナーシップを築く。
• セールスチームへの支援とアップセルの機会創出
  戦略的な商談の管理・実行においてセールスを支援する。また、実施中のキャンペーンや既存アカウントから、さらなる予算拡大/増額の機会を発掘する。
• QBR(四半期定例会)プロセスの主導
  主要な戦略的アカウントにおけるQBRプロセスの全責任を担い、実行を管理する。
• 広告業界の最新トレンドの把握と収益機会への活用
  広告業界のトレンドに関する深い知識を常に維持し、収益向上や成長の機会へと繋げる。
  
  

　キャンペーン実行およびオペレーション管理

• キャンペーンの適切な実装と運用管理の監督
  アドオペレーションおよびアカウントマネジメントの両チームを統括し、受注したキャンペーンが適切に配信・管理されるよう監督する。
• 収益目標達成に向けた広告配信の最適化
  収益目標の達成に向けて広告配信の最適化に責任を持つ。ペース管理、着地予測、収益追跡などの日常業務を管理する。
• 社内会議の主導
  オペレーション部門全体でクライアントのKPIに関する連携を確実にするため、議題と目標を設定し、チームミーティングを主導します。
• 広告プロダクトおよびテクノロジーの実装監督
  ダイレクトキャンペーンとプログラマティックキャンペーンの両方において、GumGumの広告プロダクトやテクノロジーが正しく導入・運用されるよう監督する。

Skills You'll Bring

• BS/BA Degree or relevant experience in digital advertising
• At least 6 years of experience in digital advertising, preferably combining experience in project management/operations and Account Management/Media Planning. Experience in trafficking, optimising, and pacing digital advertising campaigns. 
• 4+ years of direct management or mentorship of individual contributors
• Language: Business-level Japanese and business-level English proficiency.
• Industry Knowledge: Proficient with online advertising terms, concepts, and revenue models.
• Technical Proficiency: Intermediate skills in PowerPoint, Excel, and Word.
• Communication: Excellent written and verbal communication skills.
• Stakeholder Management: Ability to manage various internal and external stakeholders while delivering on client expectations.
• Drive: High energy level and enthusiasm for digital technology; Team player and Self-starter.
• Leadership: Confident and passionate about leading teams and mentoring team members.
• Adaptability: Flexible attitude; proven ability to accommodate evolving responsibilities.
• Resilience: Able to balance competing demands in a high-pressure environment to deliver on deadlines.
• Problem-Solving: Patience and the ability to find solutions in difficult scenarios while remaining calm.

応募要件

• 学士号(BS/BA)、またはデジタル広告業界における同等の実務経験。
• デジタル広告業界における6年以上の実務経験。プロジェクト管理/運用とアカウント管理/メディアプランニングの経験を兼ね備えていることが望ましい。デジタル広告キャンペーンのトラフィック管理、最適化、ペース管理の経験。
• 4年以上のチームリーダーまたはマネージャー経験(メンバーの直接的な評価・育成、あるいはメンターとして後輩を指導した経験)。
• 言語： ビジネスレベルの日本語とビジネスレベルの英語能力が望ましい
• 業界知識： オンライン広告の用語、概念、収益モデルに精通していること。
• PCスキル： PowerPoint、Excel、Wordの中級レベルのスキル。
• コミュニケーション： 優れた文章作成能力および口頭でのコミュニケーション能力。
• ステークホルダー管理： クライアントの期待に応えつつ、社内外の様々な関係者と円滑に連携・調整できる能力。
• 推進力/意欲： デジタルテクノロジーに対する高い熱意とエネルギーを持ち、自走できる(セルフスターター)と同時に、チームプレーヤーとして周囲と協力できる方。
• リーダーシップ： 自信と情熱を持ってチームを率い、メンバーの育成やメンタリングに取り組める方。
• 柔軟性： 変化に対して柔軟な姿勢を持ち、状況に応じて進化する役割や責任にも柔軟に対応できる方。
• 適応力・精神力： プレッシャーのかかる環境下でも、優先順位が競合する複数の業務をバランスよくこなし、期限内に成果を出せる方。
• 問題解決能力： 困難な状況においても冷静さを保ち、粘り強く解決策を見出せる方。

What We Offer

Learn about our benefits & perks package at gumgum.com/benefits. If you'd like additional information, your recruiter can share more specifics during the hiring process!

福利厚生について

弊社の福利厚生パッケージについては、gumgum.com/benefitsからご確認いただけます。更に詳しい情報が必要な場合は、採用担当者が選考プロセス中に詳細をご案内いたします。

Description

Our Japan office is looking to hire a versatile Senior Account Manager! As a Senior Account Manager at Monks Tokyo, you have solid knowledge of the Digital Creative industry and an affinity with commercial landing pages, banners, video & still assets, film projects, television commercials, and digital content. You are someone who knows how to steward business relationships at the intersection of creativity and technology.

What you’ll do

• Your role is to make sure our clients are completely satisfied, that our internal Monks teams know what to do and we deliver great projects.
• You understand Video & Still production, landing pages, digital content creation, and e-Commerce, but if the conversation with the client becomes too substantive, you know it is time to invite the technical experts.
• You will help clients by immersing yourself in their industry and you will link the insights to your in-depth knowledge of platforms, content creation, and e-Commerce.
• You'll help review and define the scope for each project, ensuring proposals meet the client's brief, and business objectives, above anything else.
• You actively track project progress, maintaining full visibility on milestones, timelines, dependencies, and deliverables
• You keep a close eye on budget, hours, and scope, proactively flagging risks or changes to maintain financial and operational accuracy throughout the project lifecycle.

Experience you already have:

• You have 5+ years of client-facing experience in digital advertising or creative production
• You have a strong passion for digital platforms and content creation
• You can manage multiple priorities with ease — maintaining clear documentation, tracking milestones, and ensuring smooth delivery.
• You stay curious about new technologies
• You can create compelling decks and shape proposals from both technical and commercial angles.
• Your presentation skills allow you to represent the team confidently to clients and partners.
• You communicate fluently in English and Japanese.

#LI-CX1

Monks is looking for a Senior Art Director to take the lead in thinking up digital ads and assets for awesome brands. The position is all about harmonizing speed, style and scale to produce loads of good-looking assets at a steady pace.

Role & Responsibilities

• You’ll create style proposals, sketches, mockups and prototypes to kickstart the design for products, features and new campaigns.
• Working for the world’s most beloved brands, you’ll make sure designs are awesome and in line with expectations.
• You’ll look after the execution of the art direction and help to improve the work by offering new angles, inspiration, best practices and practical solutions.
• You’ll help translate creative/client briefs into thorough design briefs.
• Pixel perfectness is important, so you’ll safeguard quality at all times.
• Working alongside the Creative Director and the team, you’ll make sure our designs and processes are in line with the client’s objectives and expectations.

Requirements

• You’re a technically skilled designer with 6+ years of high-level experience as senior/lead designer or art director crafting digital ads and assets.
• As showcased in your portfolio, your Photoshop skills are super slick.
• You’ll need to have strong English communication skills for working with clients and colleagues around the world.
• You have experience with all stages of the design process, from conceptualizing styles to finalizing layouts and rolling out designs across markets and formats.
• Creating balanced and beautiful layouts is second nature to you.
• You also know a thing or two about templating and process optimizations.
• With an understanding of fundamentals such as typography, interaction design, flow and storytelling, you can get teams to improve the work on both an aesthetic and functional level.
• You know how to sell designs to colleagues and clients alike, and ideally have some experience doing client presentations.

#LI-CX1

We are looking for a creative Senior Copywriter to write clear and concise copy for ads, publications and websites. Your words will inform and engage target audiences. A writer can craft anything from headlines to long format scripts, they have experience writing in a variety of tones and genres and can quickly adapt the voice of a brand across all types of mediums, whether that be a paid social ad to a radio spot to a testimonial film. 

Responsibilities 

• Write clear, attractive copy with a distinct voice 
• Interpret copywriting briefs to understand project requirements 
• Collaborate with designers, PR and other professionals on large- and small-scale marketing projects (e.g. email campaigns and landing pages) 
• Conduct high-quality research and interviews 
• Edit and proofread copy as needed 
• Use SEO principles to maximize copy’s reach 
• Source images and other content 

Requirements 

• Previous experience as a copywriter required
• Knowledge of online content strategy and creation 
• Excellent writing, editing and proofreading skills 
• Experience with SEO 
• Strong research skills 
• Excellent time-management and organizational skills 
• Fluent written and oral communication in English and Japanese 

#LI-CX1

私たちは、広告、出版物、ウェブサイト向けに明確で簡潔なコピーを書ける、クリエイティブなシニアコピーライターを募集しています。あなたの言葉でターゲットオーディエンスに情報を伝え、関心を引きつけていただきます。コピーライターは、キャッチコピーから長文のスクリプトまで幅広く制作でき、さまざまなトーンやジャンルでの執筆経験を持ち、SNS広告、ラジオCM、テスティモニアル動画など、あらゆる媒体においてブランドのトーン＆ボイスを柔軟に表現できる方を求めています。

業務内容

• 明確で魅力的かつ独自のトーンを持つコピーの作成
• コピーライティングのブリーフを解釈し、プロジェクト要件を理解する
• デザイナー、PR担当者などと連携し、大小さまざまなマーケティングプロジェクト（例：メールキャンペーン、ランディングページ）に携わる
• 高品質なリサーチおよびインタビューの実施
• 必要に応じたコピーの編集・校正
• SEOの原則を活用し、コピーのリーチを最大化する
• 画像やその他コンテンツの選定 

応募要件

• コピーライターとしての実務経験
• オンラインコンテンツ戦略および制作に関する知識
• 優れたライティング、編集、校正スキル
• SEOの実務経験
• 高いリサーチ能力
• 優れたタイムマネジメントおよび組織力
• 英語および日本語での優れた読み書き・会話能力

#LI-CX1

Monksでは、優れたブランドのためにデジタル広告や各種クリエイティブアセットの企画・制作をリードする、シニアアートディレクターを募集しています。本ポジションでは、スピード・スタイル・スケールを重視し、質の高いアセットを継続的に生み出していくことが求められます。

役割・業務内容

• プロダクトや機能、新規キャンペーンのデザインを始動させるためのスタイル提案、スケッチ、モックアップ、プロトタイプの作成
• 世界的に人気のあるブランドを担当し、期待に沿った高品質で魅力的なデザインを実現する
• アートディレクションの実行を担い、新しい視点やインスピレーション、ベストプラクティス、実用的なソリューションを提案してクオリティ向上に貢献する
• クリエイティブ／クライアントのブリーフを詳細なデザインブリーフへと落とし込む
• ピクセルレベルの精度を重視し、常に品質を担保する
• クリエイティブディレクターやチームと連携し、デザインおよびプロセスがクライアントの目標や期待に沿っていることを確認する

応募要件

• デジタル広告や各種クリエイティブ制作において、シニア／リードデザイナーまたはアートディレクターとして6年以上の実務経験を持つ、技術力の高いデザイナー
• ポートフォリオで示される通り、Photoshopの高度なスキルを有していること
• 海外のクライアントやチームと協働するための高い英語コミュニケーション能力
• ローカルチームとの密な連携およびローカルマネジメントへの提案が可能な、日本語でのほぼネイティブレベルの運用能力
• コンセプト設計からレイアウトの最終化、各市場・フォーマットへの展開まで、デザインプロセス全体の経験
• テンプレート設計やプロセス最適化に関する知識・経験
• タイポグラフィ、インタラクションデザイン、導線設計、ストーリーテリングなどの基礎理解を持ち、ビジュアル面・機能面の両方でチームのアウトプット向上に貢献できる方
• 社内外の関係者に対してデザインの意図や価値を効果的に伝える力があり、クライアント向けプレゼンテーションの経験があれば尚可

#LI-CX1

クリエイティブディレクターとして、世界的に高い評価を受けるブランドのクリエイティブビジョンをリードしていただきます。東京を拠点に、クライアントのローカルなデザイン哲学と、Monksのグローバルなクリエイター、エンジニア、AIスペシャリストのネットワークをつなぐ架け橋となるポジションです。

単に「広告」をディレクションするのではなく、高精度なバーチャルプロダクションや生成AIコンテンツ、インタラクティブなプラットフォーム体験に至るまで、グローバルなデジタルアセットのエコシステム全体を統括します。ブエノスアイレス、ヒルフェルスム、ロサンゼルスなど世界各地で制作されるすべてのアセットが、クライアントのブランドに整合するよう、ボーダーレスなクリエイティブチームをリードしていただきます。

業務内容

• 生成AIツール（Stable Diffusion、Midjourney、Adobe Firefly、Monks独自ツール）の導入・活用をリードし、アセット制作の効率化を推進
• 高品質な3D／CGIアセットおよびバーチャルフォトグラフィの制作を統括
• グローバルに分散したクリエイティブチームをディレクションし、「フォロー・ザ・サン」型の制作体制において、24時間体制で世界水準のクオリティを維持
• 大規模展開を可能にするクリエイティブフレームワークを設計し、グローバルキャンペーンを50以上の市場へ効率的にローカライズ（テンプレート化やAIによるバージョン展開を活用）
• 細部にまで妥協しないクオリティ管理を行い、ブランドのビジュアルアイデンティティや各地域の文化的ニュアンスを尊重したアウトプットを実現
• 日本におけるクライアントのマーケティングおよびR&Dチームにとっての主要なクリエイティブパートナーとして機能し、先進的かつ複雑なアイデアを明確かつ情熱的に伝える
• クライアントの哲学を現代的なデジタルストーリーテリングへと翻訳し、グローバルなオーディエンスに響く表現へ昇華
• 従来型の制作モデルからAI統合型ワークフローへの移行をリードし、透明性と高い品質を通じて信頼関係を構築

応募要件

• 10年以上のクリエイティブリーダーシップ経験を有し、大胆なコンセプト設計と高品質なデジタル制作の両方を示すポートフォリオ
• 日常業務におけるAI活用の豊富な経験（プロンプト設計、ブランドスタイルに基づくモデルのトレーニング、AIによるクリエイティブ強化などへの理解）
• 日本語および英語での流暢なコミュニケーション能力（青山での役員会議から、ベルリンの3DアーティストとのDiscordでのブレインストーミングまで対応可能）
• Unreal Engine、Unity、API連携といった技術領域について、カラーパレットやタイポグラフィと同様に自然に議論できる能力
• 自動車業界およびテック業界のクライアントとの業務経験があれば尚可

#LI-CX1

Monksの東京オフィスでは、幅広いスキルを持つシニアアカウントマネージャーを募集しています。Monks Tokyoのシニアアカウントマネージャーとして、デジタルクリエイティブ業界に関する深い知識を持ち、商用ランディングページ、バナー、動画および静止画のアセット、映像制作、テレビCM、デジタルコンテンツなどに対する理解と関心を備えている方を求めています。クリエイティビティとテクノロジーが交差する領域において、ビジネス関係を的確に構築・管理できる方を歓迎します。

業務内容

• クライアントの満足度を最大化しつつ、社内のMonksチームが適切に動けるようにし、高品質なプロジェクトを確実に遂行する
• 動画・静止画制作、ランディングページ、デジタルコンテンツ制作、eコマースに関する理解を持ち、クライアントとの議論が専門的になった際には適切なタイミングで技術チームを巻き込む判断ができる
• クライアントの業界理解を深め、そのインサイトをプラットフォーム、コンテンツ制作、eコマースに関する知識と結びつけて提案を行う
• 各プロジェクトのスコープをレビュー・定義し、提案内容がクライアントの要件およびビジネス目標を最優先で満たしているかを確認する
• プロジェクトの進行状況を積極的に管理し、マイルストーン、スケジュール、依存関係、成果物を常に可視化する
• 予算、工数、スコープを綿密に管理し、リスクや変更点を事前に把握・共有することで、プロジェクト全体の財務および運用の正確性を維持する

応募要件

• デジタル広告またはクリエイティブ制作における5年以上のクライアント対応経験
• デジタルプラットフォームおよびコンテンツ制作に対する強い関心・情熱
• 複数の優先事項を効率的に管理し、明確なドキュメント作成、進捗管理、円滑なプロジェクト遂行ができる能力
• 新しいテクノロジーに対する高い好奇心
• 技術面とビジネス面の両方を踏まえた提案資料（デッキ）を作成できるスキル
• クライアントやパートナーに対して自信を持ってチームを代表できるプレゼンテーション能力
• 英語および日本語での流暢なコミュニケーション能力

#LI-CX1

Description

Our Japan office is looking to hire a versatile Business Producer! As a Business Producer at Monks Tokyo, you have solid knowledge of the Digital Creative industry and an affinity with commercial landing pages, banners, video & still assets, film projects, television commercials, and digital content. You are someone who knows how to steward business relationships at the intersection of creativity and technology.

What you’ll do

• Your role is to make sure our clients are completely satisfied, our Inhouse teams of Monks knows what to do and we deliver great projects.
• You understand Video & Still production, landing pages, digital content creation, and e-Commerce, but if the conversation with the client becomes too substantive, you know it is time to invite the technical experts.
• You are results-driven and you enjoy building sustainable partnerships.
• You will help clients by immersing yourself in their industry and you will link the insights to your in-depth knowledge of platforms, content creation, and e-Commerce.
• You'll help review and define the scope for each project, ensuring proposals meet the client's brief, and business objectives, above anything else.
• You actively track project progress, maintaining full visibility on milestones, timelines, dependencies, and deliverables — ensuring the team stays aligned and nothing falls through the cracks.
• You keep a close eye on budget, hours, and scope, proactively flagging risks or changes to maintain financial and operational accuracy throughout the project lifecycle.

Experience you already have:

• You have 5+ years of client-facing experience in digital advertising or creative production and understand what it takes to deliver large, multi-channel digital projects.
• You quickly grasp business objectives and can define what success looks like from day one.
• You’re conceptually strong with a passion for digital platforms and content creation.
• You manage multiple priorities with ease — maintaining clear documentation, tracking milestones, and ensuring smooth delivery.
•  You’re proactive in identifying risks and driving cross-functional alignment.
• You stay curious about new technologies and understand them well enough to scope, quote and plan accurately.
• You think in partnerships, not one-off projects.
• You can create compelling decks and shape proposals from both technical and commercial angles.
• Your presentation skills allow you to represent the team confidently to clients and partners.
• You communicate fluently in English and Japanese.

#LI-CX1

Role Overview

As the Creative Director, you will lead the creative vision for one of the world’s most respected brands. Based in Tokyo, you will be the bridge between the clients local design philosophy and Monks’ global network of makers, coders, and AI specialists.

You aren't just directing "ads"; you are directing a global ecosystem of digital assets—from high-fidelity virtual production and generative AI content to interactive platform experiences. You will lead a borderless creative team, ensuring that every asset, whether produced in Buenos Aires, Hilversum, or Los Angeles is aligned to the clients brand. 

Key Responsibilities

1. AI-Driven Creative Innovation

• Maximize AI Workflows: Lead the implementation of Generative AI tools (Stable Diffusion, Midjourney, Adobe Firefly, and proprietary Monks tools) to accelerate asset creation without sacrificing brand integrity.
• Virtual & Real-time Production: Oversee the creation of high-end 3D/CGI assets and virtual photography, reducing the need for traditional shoots while increasing output volume.
• Future-Proofing: Continuously experiment with new tech to keep Monks at the forefront of the "Software Defined Mobility" era.

2. Global Creative Orchestration

• Borderless Leadership: Direct diverse creative teams across the globe, ensuring a "follow-the-sun" production model where creative quality remains world-class 24/7.
• Asset Scalability: Design creative frameworks that allow for massive scale—ensuring a global campaign concept can be localized into 50+ markets efficiently through smart templating and AI-assisted versioning.
• Quality Control: Maintain an uncompromising eye for detail, ensuring that global output respects the subtle nuances of the clients visual identity and local cultural sensibilities.

3. Client Representation & Strategic Storytelling

• The Face of Monks Creative: Act as the primary creative partner for the clients marketing and R&D teams in Japan. You must be able to present complex, tech-forward ideas with clarity and passion.
• Brand Translation: Translate the clients philosophy into modern digital narratives that resonate with younger, tech-savvy global audiences.
• Consultative Approach: Guide the client through the transition from traditional production models to AI-integrated workflows, building trust through transparency and excellence.

The Ideal Profile

• 10+ years of creative leadership, with a portfolio that shows a mix of "Big Idea" thinking and high-end digital execution.
• Strong experience using AI in your daily workflow. You understand how to prompt, how to train models on brand styles, and how to use AI to augment human creativity.
• Deep understanding of automotive aesthetics—lighting, movement, and the "heroic" nature of vehicle cinematography—is a massive plus.
• You are fluent in Japanese and English. You can navigate a boardroom in Aoyama just as easily as a Discord brainstorming session with a 3D artist in Berlin.
• You are comfortable discussing Unreal Engine, Unity, and API integrations alongside color palettes and typography.
• Experience working across automotive and tech clients is highly preferable 

#LI-CX1

We’re looking for Bilingual Enterprise Customer Support Advocate, fluent in English and Japanese, to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a hybrid position, open to applicants located in Tokyo, Japan. In this role, you will report to the Senior Manager, Enterprise Customer Support.

WHAT YOU’LL DO:

• Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts - Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP) and Independent Software Vendors (ISV)]
• Embrace a customer first mindset to address and resolve customer questions, issues, and concerns 
• Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers.
• Help identify and report patterns, trends, or wide spread issues impacting Hootsuite products and services following all applicable Support escalation workflows
• Perform and complete customer account related work pertaining to the implementation, configuration, or onboarding of large Enterprise customers as required (varies by scale and complexity)
• Identify opportunities for cross/up-sell and connect clients with their CAM/CSM for discussion on the best overall solution for them to maximize the value of Hootsuite
• Communicate in an engaging, helpful and professional tone across all channels including email (tickets), chat and phones.
• Collaborate closely with Customer & Expansion team colleagues to prioritize the customer experience and streamline resolution of any client concerns.
• Maintain a focus on excellence by meeting or exceeding monthly/quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/ATHT), Customer First Proactive Outbound Calls, Adherence and Occupancy.
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Fully fluent in Japanese and English (verbal and written)
• Some relevant experience in a product or customer technical support role.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to multitask, attention to detail and time management are essential.
• Knowledge of ticketing platforms i.e. ZenDesk and Jira is a plus.
• Experience in a multi-channel environment (Phone/Chat/Email).
• Deep understanding of Hootsuite’s features, functionality and how to troubleshoot problems in our suite of products.
• Strong work ethic to handle multiple requests with exceptional follow-through
• Excellent knowledge and passion for social environments [Facebook, Instagram, Twitter, LinkedIn, TikTok etc].
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Priority Setting: Focuses time/energy on the most important issues/opportunities. 
• Clearly understand how to assess the importance of tasks and decisions.
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people. 
  

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA